Let's Say i booked something for 3200$ and then found a bargain... This would never be for 50$. 50$ for something that was supposed to be 3200$ is going to look as cheap as it cost and if I was willing to pay 3200$, it means that I wasn't going for cheap.

It was her choice to cancel, her responsibility to do the research and in fairness, you don't have to look long to get advice that 50 dollar wedding photos are likely to be awful. A simple "no, I won't be doing that" would probably suffice.

She sounds like someone who has to blame others for her bad decisions. She wouldn't have listened to you if you tried to talk her out of it anyway. She might have given you a hard time about your work. You owe her nothing other than telling her that you are not responsible for her bad decisions.

The photographer should just tell her, "You, as the consumer, decided to go with another provider. Sorry, but the customer is always right."

How did she cancel services with someone and expect them to give her references or warn her or whatever? That is not her job!! Lmao! This girl is CRAZY

You have every right to charge a non refundable deposit. You could have taken another $3,200 job which is a bargain as I know couples pay upwards of $5,000. You have to protect your professional reputation. She got what she paid for and you owe her nothing, not even a warning when she told you that she found someone for $50.00!! Like the old saying, if you buy a diamond ring for ten cents, you have a ring that isn’t worth a dime.

This is a self inflicted wound on their part. She paid $50 and got a $50 job. No sympathy here. She should have stuck with the professionals if doing it right the first time matters. You owe this cheapskate nothing. Not sorry.

Too bad, so sad but you get what you pay for.

i would have offered to do the Newlywed session at whatever normal fee is, but due to the circumstances require that it be paid in full up front.

"My services for short notice go from $3,200 to $5,500. Again, with a non-refundable deposit."

she thinks because she paid a deposit that you owe her a freebie not realizing the deposit was basically a retainers fee like a lawyer to keep the dates requested in the package open for her which is loss business for you because she cancelled to where you could've scheduled other clients. you are a business not a charity. she wanted cheaper and got cheap work. I hope you recorded or made sure you keep record of the day she called on your phone or any messages of her canceling, so she doesn't try to fight in court stating you never showed. Protect you and your business and simply reply with stated contract and cancellation terms and offer a sympathetic sorry that your choice of photographer did not work out, ill be happy to schedule a session for a cost, money up front and double. In the future I would third party with a notary regarding any cancelations so it's on record with witness and not hearsay. but definitely keep those messages she sent you a week later for court purposes.

I’d just tell her, you get what you paid for. Good luck.

If she leaves you a negative review on your website, Facebook, Google, Yelp, BBB etc., come back here and we will rally back on your behalf 😊

Why paying something that I own that's my building wake up and smell the coffee I'm not evil l have a loving heart

The cheap comes out expensive. A great people’s court idiom of judge milian’s. I secretly hope that the bride does sue so judge milian can rake that idiot over the coals and the photographer doesn’t have to do anything but show her portfolio of the work she does/get free exposure and get paid for appearing on tv. 😀

Lol! Will people never learn that actions have consequences? Especially, boneheaded, misguided actions. She should own this; perhaps she'll learn a valuable life lesson. Or not. No response necessary, save yourself the drama. Still laughing.

That's a great price! I paid $2000 for 6hr on my wedding day! Some people are the worst. Although it's a c**p lesson to learn, it's still a lesson. In life you get what you pay for. You owe her nothing.

Let me guess. USA?

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How much was her deposit that she forfeited when she canceled? Although you are under absolutely no obligation to do anything, you could be gracious and do a photo shoot for whatever amount of the deposit would cover. It may get you so much goodwill for saving the day even after being so mistreated that you may end up getting more business from her word of mouth or this forum. If nothing else you'd feel good for coming to the rescue.