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18
Water Bill Doubles, Apartment Managers Refuse To Investigate, Regret It When Tenants Do
When you rent a space, there’s a lot to manage—utilities, electricity bills, and so much more. While it’s all part of the deal, it can become incredibly frustrating when things go awry, especially when you’re left wondering if you’re paying more than you should.
In one such case, a tenant shared her experience online after discovering a surprising and steep increase in her water bill. She shared how she and her friends tackled the issue head-on, uncovering discrepancies and facing evasive responses from the management. The results were shocking and led to significant changes in the complex’s administration. Curious about how this all unfolded and what came next? Keep reading to find out.
RELATED:
Apartment complexes may sometimes overcharge for utilities, so it’s important to stay on top of your bills
Image credits: demopicture / envatoelements (not the actual photo)
Tenant shares how she uncovered shocking water bill hike, revealing even bigger issues
Image credits: voronaman111 / envatoelements (not the actual photo)
The tenant, along with friends from the apartment complex, thoroughly gathered all the necessary information and approached the office management for answers
Things started to get suspicious as the author, along with Cole, dug deeper into the situation
Image credits: LightFieldStudios / envatoelements (not the actual photo)
Eventually, Cole maliciously complied and reached out to the corporate
Things took a major turn and backfired for the front office, leaving them in a tough spot
Image credits: voronaman111 / envatoelements (not the actual photo)
Image credits: TrashAvocado
Cole joined in to share more information and address the burning questions that had everyone curious
Tenants should carefully follow lease agreements to avoid disputes
Image credits: LightFieldStudios / envatoelements (not the actual photo)
When you’re living in a rented house, there are a few important responsibilities that come with the territory. It’s not just about paying the rent and moving in—being a tenant involves more than that.
Not only do you have to follow the rules set out in your lease, but you should also take care of the property. Even though the management takes care of utilities and major repairs, keeping an eye on things like leaky faucets or heaters that don’t work can make a big difference.
As a tenant, there are certain things you must do to have a hassle-free rental life. The most obvious one is to pay your rent on time. Most landlords set clear deadlines, and missing them could lead to late fees or, in extreme cases, eviction.
It’s always a good idea to set up automatic payments or at least set reminders to ensure you don’t forget. In case you ever find yourself in a financial pinch and might not be able to pay on time, you should talk to your landlord immediately and come up with a viable solution.
Also, your lease isn’t just a bunch of legal jargon; it’s the rulebook for your time as a tenant. It covers everything from how many people can live in the house to what pets (if any) are allowed. You should read and understand the lease properly before signing it.
If you break any rules outlined in the lease, like painting the walls or subletting without permission, it could lead to penalties or even eviction. If there’s anything you want to change or clarify, have that conversation with the landlord before you sign anything.
The management is responsible for repairs, and you have the right to report any faults
Image credits: Ksenia Chernaya / pexels (not the actual photo)
As a tenant, it’s not your responsibility to fix major issues like electrical faults, leaky roofs, or broken appliances that came with the property, but it’s important to promptly report them to management.
Ignoring or delaying these issues could make things worse, and you might end up being responsible for some of the damage. Keep a line of communication open with the management or your landlord, and let them know when something needs attention.
But in this case, not only did they ignore their responsibility, they also tried to hide the issues and avoid dealing with them. Additionally, they were even trying to steal from the tenants. Situations like this can be incredibly frustrating and unfair. Have you ever experienced something like this? Let us know in the comments below.
People online were impressed by how the author and Cole uncovered the truth, praising their efforts
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What do you think ?
Steve Hall 3 months ago
This is a long post that tells a story, but there is no ending. Was there a real solution for the tennants, bored pandas want to know.
Khall Khall 3 months ago
Right? I need to know what happened. How do you embezzle a utility payment? The whole office got fired? That is...surprising.
Load More Replies...
Cee Cee 3 months ago
Different scenario from some years ago. My gas bill comes quarterly and is more or less the same amounts for each season. More in winter. Anyway British Gas said my meter was old and needed to be replaced. Fair enough. Man changes meter. The next bill comes in for £758. This sum equated to approximately 2 years worth of bills. Phoned customer service so many times over a 3 year period. Eventually I got to speak to a guy who seemed to have more authority but certainly more competence. Tells me he could "see behind the screens" and the meter installer didn't transfer the previous unit reading across and seemed to have just stuck in some random numbers. Anyway was reimbursed plus a bit on top. Valuable lesson learnt. Take my own meter reading. But really the amount of time I spent chasing British Gas was ridiculous.
KatSaidWhat 3 months ago
Yeah, we started taking timestamped photos of the readings once the gas bill suddenly flew up. Turns out same situation - they were making up numbers as they went along.
Load More Replies... Steve Hall 3 months ago
This is a long post that tells a story, but there is no ending. Was there a real solution for the tennants, bored pandas want to know.
Khall Khall 3 months ago
Right? I need to know what happened. How do you embezzle a utility payment? The whole office got fired? That is...surprising.
Load More Replies... Cee Cee 3 months ago
Different scenario from some years ago. My gas bill comes quarterly and is more or less the same amounts for each season. More in winter. Anyway British Gas said my meter was old and needed to be replaced. Fair enough. Man changes meter. The next bill comes in for £758. This sum equated to approximately 2 years worth of bills. Phoned customer service so many times over a 3 year period. Eventually I got to speak to a guy who seemed to have more authority but certainly more competence. Tells me he could "see behind the screens" and the meter installer didn't transfer the previous unit reading across and seemed to have just stuck in some random numbers. Anyway was reimbursed plus a bit on top. Valuable lesson learnt. Take my own meter reading. But really the amount of time I spent chasing British Gas was ridiculous.
KatSaidWhat 3 months ago
Yeah, we started taking timestamped photos of the readings once the gas bill suddenly flew up. Turns out same situation - they were making up numbers as they went along.
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