Tech Support People Share The Horror Cases They’ve Seen While On The Job, Here Are 45 Of The Worst (New Pics)
There is a legendary phrase from one of our favorite shows, ‘The IT Crowd,’ that we absolutely love. The members of the IT department pick up the phone and immediately ask, “Have you tried turning it off and on again?” And it encapsulates the essence of tech support in just 9 simple words!
However, what they have to deal with pales in comparison to real-life professionals. The r/techsupportgore subreddit is a fantastic place that’s dedicated to documenting the very worst things that tech support peeps have ever had to deal with while on the job. We’ve collected some of their most hilarious and bizarre posts to share with you, so don’t be shy, scroll down. Oh, and this post might convince you to treat your IT crew to lunch—they really do deserve it.
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Coworker Said She Would Only Accept An Official Apple Mouse So I Dug This Out Of Storage And Left It On Her Desk
When You Don’t Listen To Your Parents, When They Tell You Too Keep The Music Down
Xfinity Came Out And Installed Cable In A New Room. This Is How They Did It
The r/techsupportgore online community has been around for more than a decade. It has its roots in early 2012 when it was first created. Recently, it celebrated its 11th birthday as a subreddit. And in that time, it has grown to immense proportions.
At the time of writing, the sub had nearly 592k members who adore the memes and jokes that surround IT staff members in their day-to-day lives. Namely, wires, wires, and more wires!
I've Tried Putting It In Rice But It Hasn't Helped. Any Ideas?
Customer Told Me They Were "Tired Of Hearing The Vibrations"
They will miss the vibrations once it overheats and stops working at all
Wall Anchors
The moderator team running the community notes that members will “cringe to the brink of passing out after a few minutes looking at this subreddit.” They add that the group isn’t meant for, you know, actual tech support.
If you need urgent help or some friendly advice, there are other subreddits and places on the internet where you can go. One place that’s very useful is r/techsupport. (Though do actually restart your device and see if that clears any issues up before you reach out to them.)
Came Across This Atrocity
"Structural" Cabling
Spilled Acetone On My Laptop And Now It's Mocking Me
Meanwhile, r/techsupportgore is about having fun while posting mind-melting pics of tech gone wild. The keyword here is ‘fun.’
Before you start posting every single IT-related pic you’ve found while scrolling your social media feeds, there are a few rules that you have to be aware of. And if you plan on being a long-term member of r/techsupportgore, instead of just passing through, you have to keep them in mind.
I Think My Psu Has Some Kind Of Error
Mullet PC, Business In Front And Party In The Back
For instance, you shouldn’t post photos of devices with cracked screens. They’re incredibly common in real-life and don’t count as ‘gore’ in this context. What’s more, computers coated in dust also usually aren’t ‘bad enough’ to warrant being shared on r/techsupportgore.
Meanwhile, the community also values short-format videos. Namely, you shouldn’t post videos that are longer than 30 seconds. “This is plenty of time to show what needs to be shown,” the mods explain.
Is This How Monitor Arms Work?
The Things You Find Working A Helpdesk Job At A Failing University
‘How Do I Turn Off Sticky Keys?’
While it seems slightly silly (and maybe even magical at times) that restarting your device helps solve some of the issues you’re having, there’s some solid logic hiding behind that. According to ‘Acronyms,’ when there’s an issue with modern computers, it’s usually because one of the programs is struggling or “two conflicting commands” confuse the machine.
So when you turn it off and on again, you’re resetting the device to its initial state. Everything starts over again, completely fresh.
Touch Grass
Ticket Said "Second Monitor Stopped Working"
Laptop Screen "Upgrade"
A while ago, redditor u/Coffeechipmunk, one of the moderators running r/techsupportgore, opened up to Bored Panda about the community.
“I feel like the community has grown different tastes for the subreddit over time, for sure. For a while, cable gore was boring, cracked screens, etc. Now? Bad wiring is loved,” they told us during an earlier interview.
My Mom Hasn't Cleaned Her Computer Since The Day She Got It, And She Got It 6 Years Ago
Just Found Out A Sales Rep’s Laptop Has This Going On. I Freaked And Told Them It Needs To Leave The Building And Shouldn’t Be Used. Was Told They’ll Just Order A Battery I Shouldn’t Start A “Panic” Meanwhile She Brings This Thing Home And Told Me She Leaves It In Bed And On The Couch
Bonfire Lit
According to the mod, the foundations of the sub are built on the idea that the community is meant for sharing “stuff in the tech support or IT field that's a computer comparable version of gore.” So instead of “a heart ripped out, it’s CPU pins.” The mod quipped: “Slightly less awful.”
Redditor u/Coffeechipmunk told Bored Panda that some of the worst cases of tech gore that they’ve seen include devices “with bugs in it” which they think are “the worst.” Among the top worst cases is also “the guy who got a laptop full of milk.”
What Horrors Were On This Drive?
This is common procedure when we go onsite and customer wants to be 100% sure his data is deleted : he pays for our hard drive and we drill it to oblivion.
Your hard drive is full of all sorts of perfectly normal info you wouldn't want in the wrong hands. Personal info, bank info, pass words, pictures of your kids etc. Destroying it when you're disposing of a computer is always sensible
Chuck would be able to tell which shot was lethal...and recover all data
Reminds me of a soldier being saved by the Bible and/or whiskey flask in his pocket
There are commercial document shredding companies in my city (Toronto) and their trucks have shredders - big ones - and a drill press.
I'm going to do that to a desktop I need to get rid of. Before I take it to be recycled. Can stuff be found on a hard drive if the PC won't turn on? I don't know if I should take chances.
I take the magnets for other purposes. The platters make excellent mobiles for keeping birds away from big glass windows. Their surface holds up to weather better than I would have thought.
Load More Replies...It's more fun to remove the sealing screws then grind the hell out of the platters.
At least they made it unreadable. I used to build PC's from old machines and give them to people that couldn't afford one and it always amazed me at how many people would just throw out an old PC without so much as at least deleting files. At first I would check to see if it had a usable OS but quickly stopped looking at all, just wipe it and start over. The things people left on them was shocking. One thing for sure, they better be glad a professional got their old PC and not some Joe Blow.
My husband and his coworker used to take these and old monitors and other peripherals out to the lower 40 & use them for target practice just to work out some stress from their IT support jobs :)
I would just smash it on the pavement a few times, it would have the same effect
Had an old desktop and was worried about passwords, banking information, etc. Put it in the middle of a bonfire, and watched it melt. The plastic casing didn’t last very long, then the metal parts started. Lots of pretty colors in the flames, and slag oozing out. Before long, it was just the steel parts left, nothing else.
Someone Found This By Magnet Fishing In A Lake
Co-Worker Decided To Wipe The Monitor With Clorox Bleach Wipes
During another interview, the moderator told Bored Panda that a lot of the content shared by members of the sub “does rather well.” The only exceptions are when people actually try to get real tech support.
Meanwhile, the reason for the subreddit’s continued success is just how fun it is. “In a time where most of the internet can be incredibly serious and most times saddening or angering, r/techsupportgore is fun because you go on it and you can laugh (and/or cringe) at the crazy posts. Where else can you see a post like, ‘Wow, these cables really are messy’ to, ‘A lizard fried my motherboard’ back to back? I love our growing community. They're a bunch of people that just enjoy tech and to some extent, the worst of it,” the moderator said.
I'm Getting Tetanus From Looking At That
Customer: My Laptop Turns Off After One Or Two Minutes After I Press Turn On Button. We Diagnosed Laptop, And Found That After Few Seconds, Vent Of The Laptop Gets To 75°c So, Opened A Laptop And Found "Piece Of Carpet" (Brand: Cat&human Carpets) Blocking The Cooler
Some laptops are notorious for this. My old Sony Vaio had a dreadful radiator design that meant it had to be cleaned out a couple of times a year. I've also had a powering off issue with a new laptop which due to a BIOS update started getting false readings from the CPU thermal monitors and shut itself down without warning at various times of day.
Thats Peak Explosion Risk
We are big fans of the subreddit here at Bored Panda, and we’ve been following its growth over the years. For some more recent features about r/techsupportgore, check out our earlier article here and here, as well as here, here, and here.
Running The Front Desk Phone And Internet
Business Grade Is Usually 48+ Ports. Need 44 More Of These
Oops
Which of these tech disasters made you facepalm the most, Pandas? Have you ever had to deal with anything even remotely similar? Do you work in tech support and have you ever seen something like this with your own two eyes? You can share your opinions and experiences in the comments. And remember: before asking for help, try turning it off and on again!
I Can’t Believe I Work Here
The Network Installation At My Job. It Is As Stable As You Think
The New Shielded Twisted Pair Cat 7
You can see someone tried to tie them like braids bun slacked and gave up on the way.
Imagine The Smell
Burn In So Bad, You Can See The Colors Of The Original Image
Ftp "Server" In A Client's Mop And Broom Closet
I once had a client who kept their server in a cupboard under the stairs. I suggested they move it as could overhear and crash as well as getting dusty. They said it was fine where it was. A month later they call me as it is not working. Sure enough the insides are covered in dust and fluff. I clean it out and set up up in a more open area. Then they complained to my bosses that I sabotaged it. They got my side of the story and went back to the client saying that I advised that this could be an issue and you chose to ignore said advise so too bad.
The Ceiling Leaked All Over The Computers At Work
Modern Flip Phones Are So Revolutionary, It's Now Hitting The Gpu Market At Well
Welp
Farewell Rickety Rack, You May Be Cheap And Nasty But You Did The Job
I Present To You This. They Put It Inside An Oven, Forgot About It And Then Turned The Oven On
This Cool Asus Device Allows 2 External Displays. Theoretically
Self Melting LCD
Dual Channel Doesn't Work
Rtx 3080 Ultimate Gore Cooling Edition
80% of the time, its either an ID-10-T error, or an issue between the screen and the chair. "Have you tried turning it off and on again", continues to be funny because it works so much of the time. Being in this industry for about 3 decades now, I continue to be appalled at the fact that so many folks who have been using computers almost as long, are still so totally ignorant of even the basics.
And that's just the hardware issues. Software issues are even worse.
What's even worse is being a competent technical person and still needing to sit through the 7 levels of telephone tech support hell before getting to someone who can do anything with my highly detailed information on a specific issue.
Load More Replies...80% of the time, its either an ID-10-T error, or an issue between the screen and the chair. "Have you tried turning it off and on again", continues to be funny because it works so much of the time. Being in this industry for about 3 decades now, I continue to be appalled at the fact that so many folks who have been using computers almost as long, are still so totally ignorant of even the basics.
And that's just the hardware issues. Software issues are even worse.
What's even worse is being a competent technical person and still needing to sit through the 7 levels of telephone tech support hell before getting to someone who can do anything with my highly detailed information on a specific issue.
Load More Replies...