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Anyone who's worked a job where you have to deal with customers knows how emotionally and physically draining it can be. A great example is servers: on their feet all day, dealing with all sorts of Karens for not smiling enough or not being polite enough.

This is a list of waiters' worst experiences from the r/ServerLife subreddit. The rest of us should check these out not only for their entertainment value. There are plenty of lessons about what kind of entitled customers we should never be.

To know a little more about the inner workings of the subreddit, Bored Panda reached out to one of its moderators, wheres_the_revolt. She was kind enough to tell us more about what it's like taking care of the community. Check out our short interview below!

#1

Sorry I Politely Asked Your Crotch Goblin To Not Throw Sugar At Other Guests. Lmao

Sorry I Politely Asked Your Crotch Goblin To Not Throw Sugar At Other Guests. Lmao

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Multa Nocte
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This person is lucky the wait staff didn't ask the whole party to leave.

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The Reddit community r/ServerLife is a place where servers, waiters and waitresses can come to vent about entitled and frustrating customers. Fellow restaurant workers come here to relate to their fellow brothers and sisters in aprons.

It currently has 209k members and is in the top 1% of the largest communities on Reddit. It's not easy moderating a community of that size. Officially, the subreddit has 8 moderators, but, as wheres_the_revolt tells us, only several actively carry out their duties.

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    #2

    Someone Decided To Have A Gender Reveal At The Table

    Someone Decided To Have A Gender Reveal At The Table

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    #3

    My Manager’s Response Makes Me Want To Quit. What Would You Say/Do?

    My Manager’s Response Makes Me Want To Quit. What Would You Say/Do?

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    blixten1982
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I'm just in shock reading this. Is this a human being that wrote this? Or a monster? I really hope you didn't go into work that day. And quitting should definitely be on the table. I wouldn't have gone in, and if the manager asked why, "Because there was a sudden death in the family!! Did you hear me? Can you speak English?" Come on. Enough said.

    Roxy222uk
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Me too. The correct response "Do not worry, just do what you need to do. If you need to take tomorrow off as well that's fine". Of course inside you are thinking "s.h.i.t, s.h.i.t, s.h.i.t," because you don't know how you're going to cover the shift, but that isn't the problem for the recently bereaved employee. Jeez.

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    Did I say that out loud? (he/him)cis/het
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Is this normal in the US? That the staff member has to find cover and not management? If, for any reason, I couldn't go to work at short notice, it's my bosses job to sort out any issues, not mine.

    Tamra
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    And that is *exactly* the way it should be. Presumably the manager makes more money to deal with such situations. But yes, this situation is common in the US.

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    LooseSeal's $10 Banana
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Call me crazy, but shouldn't the manager be the one in charge of finding someone to cover?

    Jayjay
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    The manager did not gave his condolences? That is what sucks here.

    liam newton-harding
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Am I a manager? No? Then scheduling, and coverage is your responsibility…as the fu@king manager!

    Kayjunmoon
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Unbelievable. This is no better than a Victorian workhouse. Shame on the boss.

    Aaron Rollo
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    As a chef I would say me and the GM got your back. We'll figure it out. Have before. Worry about your family.

    Featherytoad
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Well, this is where the manager needs to step up and wait some tables and get on the phone to find a replacement.

    Ron Baza
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    This seems like it would be a difficult situation to manage. And it feel like Managing this situation, in a clear and precise way where a senior person has responsibility, is imperative. But it’s impossible to think who MANAGEMENT of this should fall upon.

    Naomi van Nijnatten
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    In the Netherlands we have rules to legally get (half) a day or a fee days off depending on the decreet of relative that died.

    Celtic Pirate Queen
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I don't get the whole "you need to find someone to cover your shift" bullsh*t. No, you, as the EMPLOYER, need to find someone to cover my shift. Or you can work it yourself. Sudden death and you still want me to come to work? F*CK YOU, I quit.

    Jonathan Labelle
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    tell your boss your boss is not compassionate without telling he is not compassionate

    Mommitude Attitude
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I have been a scheduler for 24/7 direct care staff needs and let me tell you I would always say I'm so sorry to hear that and then find coverage or go be the coverage. This manager is being a jerk.

    Valerie Woods
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Selfish to a maximum level. I know it sucks, but life (namely death) gets in the way of work sometimes. You wouldn't want me there. I'd be an animal ready to maim anyone who looked at me funny.

    DinsdalePiranha
    Community Member
    1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I had a boss tell me that I couldn’t get a day off for my dad‘s funeral. My union rep changed my supervisor’s mind.

    Ozymandias73
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I had to quit a job for a similar reason. My step-father passed away so I had to leave for a few days to travel back to Michigan from Nevada to be with my mother. My supervisor was being a real (b)itch about my leaving b/c it interfered with her vacation. However, our boss had no issues and was more than understanding. But, I couldn't work there anymore with that super, so I removed myself from the situation.

    Jeremy Bolanos
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    It's stupid that they require you, the person going through trauma, to do what the manager should always do regardless.

    Ash Conner
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    They aren't aloud to do that. You can literally call the labor board

    Alexandra Nara
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    working in healthcare management I see when you desperate,cause there is no way to cover a shift but this is f...d up you can't leave a patient alone, but you can close some tables close earlier etc. No condolences,so no manners or empathies too

    Xenia Harley
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Hmm, then you will hear from this idiot manager that "We can't find anyone to work, these days". "Nobody wants to work", no, nobody wants to work for monsters like this!

    Falcon dimi
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Happy we get 3 days off payed (in case of first degre family) or 1 day of if further remote family. This is in Belgium the law.

    E.V.
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    This makes me want to go back to work so I can rage quit. Lol

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    wheres_the_revolt agrees to tell our readers the story of how she became one of the moderators. At first, they were just a member of the community like everybody else. But a sudden increase in spammy posts encouraged them to take some action. 

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    "I have been a member of the sub for a couple of years now," the Redditor tells us. "About a year ago, I noticed an uptick in trolls from the end-tipping community. And 6 months ago, there was an all-out brigading campaign in r/ServerLife that made it almost unbearable."

    #4

    A Grown Man Sneezed About 40 Times Within A Few Minutes Without Covering His Mouth. This Is The Aftermath

    A Grown Man Sneezed About 40 Times Within A Few Minutes Without Covering His Mouth. This Is The Aftermath

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    #5

    My Bad For Not Following The Law I Guess. Sorry Guys

    My Bad For Not Following The Law I Guess. Sorry Guys

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    blixten1982
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Ha ha... photo of a beer!... love it! Those laws are serious. If you don't have ID on you (no matter if you're over 18 or not), the server and establishment can be in serious trouble. Not abiding by those laws is what gets thousands of dollars in fines and businesses shut down.

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    #6

    The Tip Line Said "Turn Over For Tip"

    The Tip Line Said "Turn Over For Tip"

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    "There were only 2 active mods," wheres_the_revolt continues. "One was brand new, so I asked them to add me as a mod and they agreed." Their mission then was to address the problem around discussions about tipping. "The first thing I did was create a zero-tolerance rule for anyone expressing end-tipping sentiments," the Redditor tells us.

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    #7

    Is Calling Costumers "Hun" Weird?

    Is Calling Costumers "Hun" Weird?

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    Ashley Harrold
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I've never been offended by hun myself but then most of my family is from the south

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    #8

    32 Separate Checks

    32 Separate Checks

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    Hilary Mol
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    That's at least SIXTEEN separate checks. This server deserves a huge tip from that table, and I'm guessing that's not what happened.

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    wheres_the_revolt tells our readers more about the changes the new moderators made. "I also created a couple of auto-moderators, to flag and pull posts. Then I created 'Tips-y Tuesday', to focus all tip-related posts (that weren’t legal questions) onto one day so that we could actively moderate those types of posts."

    #10

    Is This Even Legal? Servers Make $3 An Hour In This Area And You Can Take Their Tips?

    Is This Even Legal? Servers Make $3 An Hour In This Area And You Can Take Their Tips?

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    #12

    Group Of Four Older Ladies Left This At The Table Next To Me

    Group Of Four Older Ladies Left This At The Table Next To Me

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    Cyber Returns
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I would have stopped them and said "You do know that if you tip with that then you will be charged with a counterfeit felony as it is over $5000"

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    This moderator isn't afraid to exercise stern authority for the good of the community. "This is the only place in my life I’ve become a complete authoritarian," she laughs. "I actively enforce the zero-tolerance policy and have probably banned several hundred accounts since I’ve been a mod for about 3 months."

    #14

    The Time I Ruined This Woman’s Birthday

    The Time I Ruined This Woman’s Birthday

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    Jack Smith
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    unless you were specifically requesting something for a birthday celebration, WHY should the server care about your bday? they're here to do their job, not sing and do a little jig for you

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    #15

    I Was In The Weeds And Very Focused I Guess…

    I Was In The Weeds And Very Focused I Guess…

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    Multa Nocte
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    There are few things that infuriate me more than someone demanding a smile for a tip, like a trained animal. Funny, you never see this on a check with a male waiter . . . .

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    Other than that, it's important to be present on the subreddit. "Moderating mostly just requires us to pay attention and also to participate in the sub," wheres_the_revolt explains. "I try to coach the active users in here to not engage with the trolls, to report them and we will get rid of them.

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    #18

    Lol

    Lol

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    Multa Nocte
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    If the server had done something about the child, they wouldn't have gotten a tip from the family with the child. You can't win sometimes.

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    In her professional life, the Redditor is a veteran in the serving sector. "I’ve been in the restaurant industry for almost 30 years, have worked almost every position, and have owned my own restaurant." 

    As a seasoned restaurant worker, she has knowledge about the inner workings of the industry. That's probably why she's so adamantly against posts on no-tipping. And the members of the community generally agree, given how positively they received the changes.

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    #19

    What You Guys Think? Honestly

    What You Guys Think? Honestly

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    #20

    My Co-Worker Got A Novel On Her Check

    My Co-Worker Got A Novel On Her Check

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    That's one of the reasons this moderator joined the sub – to help other fellow restaurant workers. "A lot of folks don’t know their rights when it comes to labor laws (in the US) and I realized a lot of people are getting taken advantage of by unscrupulous bosses," wheres_the_revolt adds.

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    #23

    Just Say You're Broke

    Just Say You're Broke

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    Multa Nocte
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I don't know much about what info is needed for credit cards, but shouldn't they have blanked out more of this person's credit card info and name?

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    When we ask what's the hardest part of the job, the Redditor says it's how time-consuming it is. "Really there are only two of us that are active moderators. So I end up spending much more time on here than I would actually like to!"