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“No Apology”: People Applaud Woman For Naming And Shaming Company For Unprofessional Communication
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“No Apology”: People Applaud Woman For Naming And Shaming Company For Unprofessional Communication

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When you have a job interview coming up, you plan your time and other work accordingly. If the interview doesn’t go well, all the planning is for nothing. According to the stats from Fair HR, attending a job interview may set a candidate back $72.29. So when a recruiter doesn’t show up, they waste a candidate’s time.

When it happened to this woman, she decided to call the company out in a post on LinkedIn. She shared her story hoping that some public naming and shaming might lead to better recruitment practices. And many people agreed with her, as they shared similar horror interview stories.

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    People plan and prepare for their job interviews, and they expect recruiters to do the same

    Image credits: Anna Shvets (Not the actual photo)

    So, when this woman was ghosted by a recruiter, she decided to call the company out in a public way

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    Image credits: Laiba S.

    The woman shared the text messages between her and the recruiter

    Image credits: Kelli McClintock (Not the actual photo)

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    Image credits: Laiba S.

    The company responded, and one person posted it in the comments

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    The CEO of the company responded to the woman’s claims, too

    The story was posted on LinkedIn a week ago by visual designer Laiba S. She recounted an unpleasant experience with a recruitment person when applying for a position at the financial services company PayNest. Her post went viral: Laiba shared the statistics of her post in a follow-up, celebrating its two million impressions.

    The official response from the company is posted in a Reddit post about this story. However, it no longer seems to be there amongst other comments under Laiba’s original post. Some netizens pointed out that it was probably removed once the post went viral because it was received poorly. Nevertheless, there currently is a comment from the CEO of PayNest, Murtaza Abedin.

    He claimed to sympathize with Laiba and apologized for the shortcomings of his company. “We are a young organization constantly growing and trying to improve but as with any young and ambitious team we too sometimes make mistakes as we have made here, we can only try to learn from such experiences and persevere to make ourselves better so that hopefully in the future we can be better.”

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    However, it didn’t do much good, as many people just viewed it as insincere corporate mumbo-jumbo. “The lack of ownership and validation along with the use of excuses in this comment demonstrates poor leadership and disregard for the other individual’s time and effort,” one commenter pointed out.

    Image credits: Sora Shimazaki (not the actual photo)

    A lack of communication from recruiters is insulting to candidates

    The woman’s main gripe with the company recruiter wasn’t the rescheduling or the canceling. It was the lack of communication and respect for her time. “I had rescheduled my tasks, taken time off, and even missed an important event for this second interview attempt,” the woman wrote about the second time the interview was rescheduled.

    In the comments under Laiba’s post, an HR specialist, Mbalenhle A. Mthalane, defended the company, saying that sometimes it’s the hiring manager or management teams who ask recruiters to cancel interviews. “I am not making an excuse for HR however, from a lived experience it is important to also understand certain things are beyond HR’s control i.e. urgent business matters.”

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    Others thought the opposite. Career coach Charlotte Newman-Ford wrote: “I understand urgent issues arise and sometimes interviews need to be postponed at quite short notice (from either party) but there is NEVER an excuse for why you would not be told – it’s just courteous.” She claims that even if urgent matters arise, that’s what teams are for; colleagues should step up during emergencies.

    Image credits: Tima Miroshnichenko (not the actual photo)

    Shaming companies on social media can be satisfying, but this should be done with caution

    Shaming companies and corporations on social media can be tempting, especially when we’ve been done wrong by them. Some people, like Laiba S., might want to bring awareness to the absurdities of the job market. But there might be a dark side to this public naming and shaming.

    We consider shaming a person online cyberbullying. But doing that to companies somehow doesn’t feel as evil. Journalist and author of So You’ve Been Publicly Shamed Jon Ronson points out that companies are, too, made up of people. “Shaming a company is not a harmless thing in terms of cruelty towards individuals.”

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    He admits that shaming on social media sometimes does some good. Like in the case of Martin Shkreli, the CEO of Turing Pharmaceuticals, who hiked up the price of a toxoplasmosis drug from $13.50 to $750. In that particular case, public outrage on social media actually forced him to lower the price of the drug.

    “Given that we’re the people who have the power, it’s up to us to work out when it’s deserved and when it’s not deserved,” Ronson told Zen Desk. “If a company has just done something stupid and everybody piles in on that company, that’s not a victimless assault. If your company has done something that actually matters, then fine.”

    Image credits: Magnet.me (not the actual photo)

    Many people sympathized with the woman and shared similar stories

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    Kornelija Viečaitė

    Kornelija Viečaitė

    Writer, BoredPanda staff

    Read more »

    Hi there, fellow pandas! As a person (over)educated both in social sciences and literature, I'm most interested in how we connect and behave online (and sometimes in real life too.) The human experience is weird, so I try my best to put its peculiarities in writing. As a person who grew up chronically online, I now try to marry two sides of myself: the one who knows too much about MySpace, and the one who can't settle and needs to see every corner of the world.

    Read less »
    Kornelija Viečaitė

    Kornelija Viečaitė

    Writer, BoredPanda staff

    Hi there, fellow pandas! As a person (over)educated both in social sciences and literature, I'm most interested in how we connect and behave online (and sometimes in real life too.) The human experience is weird, so I try my best to put its peculiarities in writing. As a person who grew up chronically online, I now try to marry two sides of myself: the one who knows too much about MySpace, and the one who can't settle and needs to see every corner of the world.

    Justinas Keturka

    Justinas Keturka

    Author, BoredPanda staff

    Read more »

    I'm the Visual Editor at Bored Panda, responsible for ensuring that everything our audience sees is top-notch and well-researched. What I love most about my job? Discovering new things about the world and immersing myself in exceptional photography and art.

    Read less »

    Justinas Keturka

    Justinas Keturka

    Author, BoredPanda staff

    I'm the Visual Editor at Bored Panda, responsible for ensuring that everything our audience sees is top-notch and well-researched. What I love most about my job? Discovering new things about the world and immersing myself in exceptional photography and art.

    What do you think ?
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    JayWantsACat
    Community Member
    6 months ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    F**k this company. They put it back on OP with "we reached out the following day (after no communication) to reschedule (for the third time) but we understand that you chose to decline and cancel the rescheduled meeting". FUUUUUUUUUCK YOU, PayNest. Acting like she's the one who's the issue for not rescheduling again, again.

    Petra
    Community Member
    6 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Also, how do you cancel something that was never scheduled (or in this case, rescheduled)? The applicant didn't cancel anything. But the company did. Twice.

    Load More Replies...
    Tobias Reaper
    Community Member
    6 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    i had an induction day type interview for a job where i spent the day in the office listening to calls and seeing how it all worked. I was replacing someone who was leaving they asked the person who i was supposed to be replacing to stay while i was there and they accepted. I got home and the employment agency called me and said i did well there but they have no job for me its obvious to me they used me to get the other person to stay. It really pissed me off i spent money i didnt have on an all day bus ticket to go to the other side of the city i live in for that.

    Load More Comments
    JayWantsACat
    Community Member
    6 months ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    F**k this company. They put it back on OP with "we reached out the following day (after no communication) to reschedule (for the third time) but we understand that you chose to decline and cancel the rescheduled meeting". FUUUUUUUUUCK YOU, PayNest. Acting like she's the one who's the issue for not rescheduling again, again.

    Petra
    Community Member
    6 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Also, how do you cancel something that was never scheduled (or in this case, rescheduled)? The applicant didn't cancel anything. But the company did. Twice.

    Load More Replies...
    Tobias Reaper
    Community Member
    6 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    i had an induction day type interview for a job where i spent the day in the office listening to calls and seeing how it all worked. I was replacing someone who was leaving they asked the person who i was supposed to be replacing to stay while i was there and they accepted. I got home and the employment agency called me and said i did well there but they have no job for me its obvious to me they used me to get the other person to stay. It really pissed me off i spent money i didnt have on an all day bus ticket to go to the other side of the city i live in for that.

    Load More Comments
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