Passenger Criticizes Airline After Poor Flight Experience With Big Service Dog Occupying Their Seat
Traveling by plane can be a stressful experience, especially on long flights. The moment you’re boarding a plane you start scanning for your seat, praying you don’t end up near a crying baby or someone who hogs the armrest. But, when you find your seat occupied by a 100-pound dog sprawled out like it owns the place, you start wondering if you’ve accidentally boarded the wrong plane.
No, this isn’t the plot of some comedy, although it might as well be. It’s real life for one “lucky” Redditor who had to move from their assigned seat, as the place was already occupied by a giant service dog.
More info: Reddit
Traveling by plane can be full of surprises, but finding a dog stretched out in your seat is next-level comedy
Image credits: Pascal Borener / Pexels (not the actual photo)
One passenger had to move from their assigned seat on a flight so a giant service dog could sit comfortably in their place
Image credits: Sparkling_Spritzer
The passenger tried to get the flight attendants to help with the situation, but they wouldn’t do anything about it, so the passenger was left without a seat
Image credits: Sparkling_Spritzer
Eventually, the passenger finds another seat and moves while the service dog takes over his comfortable free spot
With boarding pass in hand and visions of tiny pretzels and in-flight movies dancing in their head, the OP (original poster) and their husband boarded a flight from San Diego to Denver.
But, as they approached their seats, they realized that the spot had already been claimed, not by a fellow passenger, but by a colossal service dog. And no, it was not curled up neatly on the floor. This furry giant fully occupied the OP’s seat, with its tail probably wagging at the absurdity of it all.
Our unlucky Redditor tried reasoning with the dog’s owner and flagged down a flight attendant, hoping for a quick resolution. Instead, they got a shrug. Yes, a shrug. The kind that says, “Not my circus, not my monkeys,” or, in this case, oversized doggo.
The situation escalated when it became clear that the flight was completely full, leaving the OP convinced they’d be grounded in favor of a canine. And, after what must have been an awkward standoff, a United Airlines staff member boarded to assess the situation. But guess what? The dog stayed put.
Somehow, another seat was found for the OP, leaving the massive pooch lounging comfortably in its original seat. The dog owner? Presumably unfazed. The passenger? Probably wondering when airlines started prioritizing paws over people. I don’t know about you, but I’d be pretty irritated at this point.
Image credits: Kelly / Pexels (not the actual photo)
But here’s the thing: United Airlines’ own policy clearly states that service animals must not occupy the aisle or floor space of other passengers but—get this—it doesn’t say anything about seats! So how did this happen? One word: loopholes. While airlines are obligated to accommodate legitimate service animals, enforcing size restrictions or checking paperwork can sometimes feel a bit too relaxed.
Don’t get me wrong, I’m all for service animals, as they provide invaluable assistance to those who need them. Service animals, especially dogs, are pretty much furry heroes, often smaller in size, but not in impact. These furry companions aren’t just cute faces, folks; they’re trained professionals who help people with a wide range of disabilities.
Whether it’s guiding someone with vision impairment, alerting a person with hearing loss to important sounds, providing physical support for people with mobility issues, or even providing mental health support, these pups are living proof that dogs really are man’s best friend.
They’re not here to snuggle on your lap (well, not unless you’re their owner)—they’ve got jobs to do! And let’s be honest, any dog who can stay calm in a crowded airport or on a packed flight deserves a medal—or at least a VIP pass.
What do you think of this story? Share your thoughts and most absurd travel experiences in the comments below!
Netizens sided with the passenger, saying that the airline should have told the dog owner to purchase another seat for the animal due to its large size
Image credits: MART PRODUCTION / Pexels (not the actual photo)
Poll Question
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People that need service animals should have them and they be accommodated. HOWEVER - there is imo a big difference between service animal and "support" animals. While I understand the privacy laws prevent asking questions, I think the person should have to provide some kind of official paperwork - that should be standardized to weed out fraud - to ascertain if it is service - a real working animals who should be with the person or not. I see people with their pets strolling around the store, and the dog/pet isn't wearing an official indicator, and you just know that entitled Bitsy is just taking that pooch out on her errands, and screw anyone who is allergic to your purebred pet.
In the UK service dogs are usually a specific breed (labrador/spaniel although not limited to) and require certification. You cannot just claim that any dog is a service dog/support animal. I think this is a bit crazy and certainly people WILL take advantage!!
Load More Replies...Airlines should state at time of booking that if you are bringing a service animal, official papers will need to be presented.
It's illegal in the US or the UK to ask for official papers. There's no registry or official list/agency to sign off on a dog to generate official papers. They should however, book a seat for a service dog when they are informed that it is needed.
Load More Replies...I think the whole dogs in public spaces has gotten way out of control. It has become a complete ‘ get cancelled’ minefield when you speak up about the privilege - that is way over the top - allotted to pretty much every dog, service or otherwise.
I don't take my dogs everywhere and NEVER would because it's ridiculous. The only stores I take either of them in is Pet Smart for vet visits and Home Depot after the vet for a couple of laps around the store that my son works in. I ALWAYS give them a few mins for a potty break before going in and CLEAN up after them if they poop. I have the poop bag holders on the leashes and an extra roll in the glove box in case I run out.
Load More Replies...People that need service animals should have them and they be accommodated. HOWEVER - there is imo a big difference between service animal and "support" animals. While I understand the privacy laws prevent asking questions, I think the person should have to provide some kind of official paperwork - that should be standardized to weed out fraud - to ascertain if it is service - a real working animals who should be with the person or not. I see people with their pets strolling around the store, and the dog/pet isn't wearing an official indicator, and you just know that entitled Bitsy is just taking that pooch out on her errands, and screw anyone who is allergic to your purebred pet.
In the UK service dogs are usually a specific breed (labrador/spaniel although not limited to) and require certification. You cannot just claim that any dog is a service dog/support animal. I think this is a bit crazy and certainly people WILL take advantage!!
Load More Replies...Airlines should state at time of booking that if you are bringing a service animal, official papers will need to be presented.
It's illegal in the US or the UK to ask for official papers. There's no registry or official list/agency to sign off on a dog to generate official papers. They should however, book a seat for a service dog when they are informed that it is needed.
Load More Replies...I think the whole dogs in public spaces has gotten way out of control. It has become a complete ‘ get cancelled’ minefield when you speak up about the privilege - that is way over the top - allotted to pretty much every dog, service or otherwise.
I don't take my dogs everywhere and NEVER would because it's ridiculous. The only stores I take either of them in is Pet Smart for vet visits and Home Depot after the vet for a couple of laps around the store that my son works in. I ALWAYS give them a few mins for a potty break before going in and CLEAN up after them if they poop. I have the poop bag holders on the leashes and an extra roll in the glove box in case I run out.
Load More Replies...
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