ADVERTISEMENT

Instacart is an American company that operates a pick-up and delivery service in the United States and Canada, which runs via a website and mobile app.

The idea is simple: a person selects products from participating retailers, and an independent contractor, also known as a shopper, picks up the items and delivers them.

However, the reality is much more chaotic. As the subreddit r/InstacartShoppers shows, the interactions on the platform can get quite funny, weird, infuriating, and even creepy.

The range of stores someone can purchase from (and, in turn, the orders themselves) depends on where they live. Typically, Instacart provides access to a range of retailers, including:

  • grocery stores;
  • pharmacies;
  • big box stores;
  • pet supply chains;
  • office supply retailers.
#3

Had A Delivery That Was Just 4 20lb Cat Food Bags This Morning, And Upon Arrival

Had A Delivery That Was Just 4 20lb Cat Food Bags This Morning, And Upon Arrival

thegabe101 Report

#4

So I Had A First Today. Take The First Load To The Customer’s Door And Come Back For Another And There’s A Damn Goat In My Trunk Investigating Things

So I Had A First Today. Take The First Load To The Customer’s Door And Come Back For Another And There’s A Damn Goat In My Trunk Investigating Things

BSBHVR2 Report

#5

The Only Type Of Customer I Like Meeting Me At The Door

The Only Type Of Customer I Like Meeting Me At The Door

fossa_97 Report

Instacart offers free deliveries for new members, but afterward, delivery fees start from $3.99 for same-day orders over the value of $35. Otherwise, they will vary according to these factors:

  • the time of day;
  • a person’s location;
  • the size of the order.
ADVERTISEMENT

However, it's also important to highlight that the delivery fees do not include tips for the shoppers.

#7

When You Pull Up To A Big A**ed Apartment Complex And Worry About Having To Hunt For The Address, But Then You Realize That Ricky Is A God Damn Hero. 5 Stars Ricky... Would Deliver Again

When You Pull Up To A Big A**ed Apartment Complex And Worry About Having To Hunt For The Address, But Then You Realize That Ricky Is A God Damn Hero. 5 Stars Ricky... Would Deliver Again

RKT7799 Report

Add photo comments
POST
Penguin Panda Pop
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I worked in customer sevice for over 15 years. The customers who put a little bit of thought into how to make your job easier are the best people.

View more commentsArrow down menu
#8

I Thought The Candies Are For Kids For A While

I Thought The Candies Are For Kids For A While

cloudiett Report

Add photo comments
POST
Say No to Downvoting
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

How many deliveries does that person get that necessitates all that? Do they bring it in at night and when it’s rainy? Do they leave it there until it’s gone/past it’s use by date all all faded and gross? Did they do it for one week, take a picture to show off then eat it all themselves? I have so many questions!

View More Replies...
View more commentsArrow down menu
ADVERTISEMENT
#9

This Order Was 25 Boxes Of Breakfast Bars And 6 Cases Of Water. Didn’t Even Mind Carrying The 6 Cases Of Water!!! I Knew It Was For The March In Dc. Makes Me Proud To See. I Bought Some Fruit Snacks For Them To Give Out For The Kids. #blacklivesmatters

This Order Was 25 Boxes Of Breakfast Bars And 6 Cases Of Water. Didn’t Even Mind Carrying The 6 Cases Of Water!!! I Knew It Was For The March In Dc. Makes Me Proud To See. I Bought Some Fruit Snacks For Them To Give Out For The Kids. #blacklivesmatters

aaash_519 Report

Grocery delivery can be a convenient and potentially safer option for many individuals, including:

  • People with certain health conditions: Certain health issues may make in-store shopping difficult or stressful for some. Those who find shopping difficult due to mobility problems, chronic fatigue, or other similar reasons may benefit from a home delivery service.
  • People following a meal plan: Instacart makes it easier to stick to a specific shopping list, and this may be helpful for those who are trying to improve the quality of their diet.
  • People who want to avoid impulse buys.
  • Busy people: Instacart may be helpful for those who work long hours or have caring responsibilities and wish to save time.
ADVERTISEMENT
#10

Rough Day

Rough Day

jroberson1991 Report

Add photo comments
POST
KM
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

To be fair, whether you are pregnant of have covid you deserve an icecream. And if both are negative you can celebrate (or console) with one.

View More Replies...
View more commentsArrow down menu
#12

Kelly Likes Her Job A Lil Too Much

Kelly Likes Her Job A Lil Too Much

Dsg1695 Report

#13

What A $1 Tippers House Looks Like

What A $1 Tippers House Looks Like

easyetx Report

Add photo comments
POST
Jill Rhodry
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's why they've got the house - frugal - or cheapskates, or miserly, or stingy....

View More Replies...
View more commentsArrow down menu

There are currently more than 600,000 existing shoppers delivering the things people need.

But the amount of money they earn varies and depends a lot on their role type. In the United States, for example, there are options to become a full-service shopper or an in-store shopper.

#14

Customer Left An Envelope With My Name On It

Customer Left An Envelope With My Name On It

Whats_Up4444 Report

ADVERTISEMENT
#16

Met These Characters On A Delivery Today

Met These Characters On A Delivery Today

SquarePeg37 Report

#17

Well Damn Kimmy

Well Damn Kimmy

Charlieee26_ Report

Full-service shoppers:

  • Can shop for and deliver groceries (car needed);
  • Are independent 1099 contractors (they handle taxes);
  • Are able to work when they want;
  • Can earn tips on top of pay;
  • Option is available wherever Instacart operates.
#18

Marie’s Reaction To Me Having To Evacuate The Kroger In The Middle Of Her Batch

Marie’s Reaction To Me Having To Evacuate The Kroger In The Middle Of Her Batch

dognamedwaffles Report

#19

I Don’t Even Know How To Respond To This Smh

I Don’t Even Know How To Respond To This Smh

Hungry_Package9798 Report

#21

Instacart Support Is So Good

Instacart Support Is So Good

AntObvious9168 Report

In-store shoppers:

  • Shop on an assigned shift;
  • Do in-store shopping only (no delivery, so a car isn't required);
  • Are part-time employees of Instacart (the company handles taxes);
  • Work shifts up to 29 hours per week;
  • Option is available in many areas (but not all) to help meet increased demand.
ADVERTISEMENT
#22

Instacart Sent Me To The Wrong Address. Customer Care Can’t Figure Out Where This Customer Lives Or Phone Number So They Cancelled The Order. So Here I Am With $600 Worth Of Crab And Lobster

Instacart Sent Me To The Wrong Address. Customer Care Can’t Figure Out Where This Customer Lives Or Phone Number So They Cancelled The Order. So Here I Am With $600 Worth Of Crab And Lobster

Ricothebuttonpusher Report

#24

How Am I Gonna Fit This Into A Toyota Camry?

How Am I Gonna Fit This Into A Toyota Camry?

AceonPiano Report

See Also on Bored Panda

For full-service shoppers, Instacart is like Uber for food. While in-store shoppers earn a fixed, hourly wage, these folks earn by the order with varying amounts.

The Instacart app shows an estimate of potential earnings for every order and guarantees shoppers will earn at least $5 for each delivery-only run and $7 to $10 for each full-service (shop, load, and deliver) batch. 

#27

Well There Goes My Tip

Well There Goes My Tip

flailinguntoblivion Report

ADVERTISEMENT
See Also on Bored Panda
#28

Costco- $1,050 Order. Life Changing Tip

Costco- $1,050 Order. Life Changing Tip

Took this thinking it might be percentage based tip. Nah, customer tipped flat 25.

1hr 46 minutes in store. 10 mins loading… which I had to Tetris in my camry. 10mins unloading into cust garage.

Biggest order I’ve done so far. I’ve done orders from the same store, paid 3x more and took less time. Needless to say I was disappointed after all the hard work

cremesar Report

Add photo comments
POST
Phillip Neely
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

43 bucks for 2hrs of work and you still crying…come on that’s a good hourly wage in many communities.

View More Replies...
View more commentsArrow down menu
#29

The Customer Had This Sign In Front Of Her House. She Tipped $2

The Customer Had This Sign In Front Of Her House. She Tipped $2

Gabriel_ko Report

Add photo comments
POST
Monday
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If I have a pro-choice sign outside my house, will you expect me to do your abortion for you? No? So why on Earth are you expecting the person with the raise the minimum wage sign to pay your wage? The whole point of raising the minimum wage is to A: Help people earn a living and B: Get rid of the bloody tip culture.

View More Replies...
View more commentsArrow down menu

Earning potential is usually higher when customer demand spikes, so working on Sundays and during popular events, like the Super Bowl, can mean more money, but, as you can see from the pictures, more interaction with customers can increase your headache as well.

#30

And The Trophy For Most Entitled Customer Goes To

And The Trophy For Most Entitled Customer Goes To

Yuri_Ligotme Report

Note: this post originally had 102 images. It’s been shortened to the top 30 images based on user votes.

ADVERTISEMENT
See Also on Bored Panda