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Hey Retail Pandas, What Irks You The Most When Assisting A Customer?
As a retail worker, I tend to deal with a lot of customers. Some good, some bad, and some that just irritate me with little things that they do. What irks you when it comes to dealing with customers?
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Customers who go into their life story before they actually tell me what their issue is, or what they need assistance with.
I'm not writing your autobiography. I just wanna know what kind of service your pool table needs.
Bonus irksome points if you cut me off while I'm trying to explain our services, or trying to explain the difference between our products. I sometimes have to deal with minute long spiels before I can say something that takes 3 seconds to explain.
I used to manage concessions at a sports stadium. It was a dry stadium, so we sold no alcohol. The amount of people who would come up to me and ask if I sold alcohol was insane. And then when I said no, they would be like 'Awww, you can tell me, I know you have some in the back! Please?'
I would have to repeat myself ten times before they finally moved on. I can't get you a beer, but I can get you some nacho cheese in a cup, sir.
Important note: I am underage. I was also an unpaid volunteer doing child labor for my program. It was a hellish job.
Missed the initial post but here's mine: customers who don't listen. "Do you want a drink with that?" "What?" Or they come up on the phone while I'm trying to help them
Missed the initial post but here's mine: customers who don't listen. "Do you want a drink with that?" "What?" Or they come up on the phone while I'm trying to help them