Work is one of life's necessary evils. Few people want to drag themselves out of bed in the morning and join the grim-faced rat race, but the vast majority of us have to in order to keep the roof above our heads. We might not be able to avoid it, but at least we're in this together, and no matter how much your job might suck, there's always somebody who has it worse than you. Check out this funny collection of posts about working in customer service, compiled by Bored Panda, to see what we mean. Don't forget to vote for the best!
This post may include affiliate links.
And then you will see another list article, about hugely embarrassing little moments, with one of its entries being: "I was asked whether I wanted my receipt with me or in the bag. I said yes" accompained by a drammatical meme showing somebody ashamed swallowed by the ground. And nobody will notice the two entries are actually about the same moment but from different perspectives... O_o
I know, like when someone says "enjoy your meal" and you say "you too", because you're tired. Then you feel like an idiot. Also one time they asked me "Credit or Debit" and my mind just went blank and I forgot the words credit and debit, and I basically sat there going, "Uhhhhh.... *long pause* The one where I sign". Lol that was probably my worst incident
Load More Replies...Ok, not retail but tech support. One of my employees: sir you need to right-click. Caller: ok, I wrote "click", now what do i do?
Retail workers, customer service, waiters, cooks, receptionists, and all you out there working in such difficult low payment positions for the sake of our comfortable lives... THANK YOU! ♥ Seriously.
And the people who work in call centers who constantly get yelled at by customers for either doing their job, or because the customer does not understand something (e.g. terms and conditions/fine print of an advertisement) after we have explained it umpteen times to them and then they ask to speak to a manager and then tell the manager that we are wrong but then said manager states why they're wrong and I'm right; then they choose to listen.
Load More Replies...I admit I've complained before, but never to the employee, who I know could not care less. But as someone who has been on both the CS and business owner side, I can attest that what might be fun and games for workers is not for a small business that depends on positive word-of-mouth to stay open.
Makes me glad to live in a country with generally low service standards. (Germany) While that can be annoying, at times, at least you don't often have to witness completely outrageous and rude customers. They'd just be kicked out of the store.
Gosh, I wish we could do that here in Australia! And barring rude customers from calling in would also be freaking amazing!
Load More Replies...There is an ongoing issue (in america, not sure about other countries) that the whole "customer is always right" policy has gone waaaaaay out of control. People will complain just to complain because 1. They know that usually they will get the workers and managers of a place kissing their feet and 2. They know that they can just get away with it. People will lie about anything and everything and end up with a brand new item. It's sickening.
Yep, that stupid "policy" applies here to, with about 95.5% of customers in Australia. That is when they speak to the manager and the manager states why they're wrong, and why we're right. HAHA! Whoever came up with that dumbass policy, needs bricks thrown at their heads!
Load More Replies...I've said for years that everyone should be made to do a year in Retail so they know what its like to be treated like sh*t...
I had a good laugh at a lot of these, but I feel like the general theme to this is that retail jobs are horrible. I absolutely love retail! There's always an odd customer, but that's what makes the day interesting! I wouldn't switch from retail unless I had no other choice :)
Well at least they can vent in such ways. If Nurses were to post things like this about how difficult their work life can be and they were found out they would face losing their registration.
I got mixed feeling about these. Some are quite funny, some make you think how easy it is to behave unfair as a customers, but many made me wonder why so many inacceptable jobs exists, and why people do not do something about it. I am pretty much aware this is a "first world problem" but even there are huge differences. Coming to the US, as a European I actually feel bad for the guys putting my groceries into bags...I get pretty odd looks when I join them in doing it, but I cannot help it. Likewise, I find it unfortunate that many job exist where qualitification is replaced with time. Instead of two people getting education and working each eight hours a day, there will be two unqualified ones who are much slower but both have to work both shifts. Same economical value, but half the free time. This makes me sad.
Sorry, my reply got posted as a comment. I up voted you.
Load More Replies...Know how I handle the folk who say 'oh, it must be free' when something won't ring up? I tell them it's God trying to keep them from making a mistake. Do they want to go against God's Will? 99% laugh but that one percent who has to think about it is priceless!
Not to defend the McDogs guy, but over the summer Burger King was selling Hot Dogs, so it is possible that being an "old man" he was confused about which fast food burger joint was which.
So... I feel kinda sad that this is what our world has come too ;( ;)
You know it's getting bad when you and your co-workers start speaking at the exact same time 'Hello! How can I help you?'
Don't understand the down votes. I work in retail and basically agree with you.
Retail workers, customer service, waiters, cooks, receptionists, and all you out there working in such difficult low payment positions for the sake of our comfortable lives... THANK YOU! ♥ Seriously.
And the people who work in call centers who constantly get yelled at by customers for either doing their job, or because the customer does not understand something (e.g. terms and conditions/fine print of an advertisement) after we have explained it umpteen times to them and then they ask to speak to a manager and then tell the manager that we are wrong but then said manager states why they're wrong and I'm right; then they choose to listen.
Load More Replies...I admit I've complained before, but never to the employee, who I know could not care less. But as someone who has been on both the CS and business owner side, I can attest that what might be fun and games for workers is not for a small business that depends on positive word-of-mouth to stay open.
Makes me glad to live in a country with generally low service standards. (Germany) While that can be annoying, at times, at least you don't often have to witness completely outrageous and rude customers. They'd just be kicked out of the store.
Gosh, I wish we could do that here in Australia! And barring rude customers from calling in would also be freaking amazing!
Load More Replies...There is an ongoing issue (in america, not sure about other countries) that the whole "customer is always right" policy has gone waaaaaay out of control. People will complain just to complain because 1. They know that usually they will get the workers and managers of a place kissing their feet and 2. They know that they can just get away with it. People will lie about anything and everything and end up with a brand new item. It's sickening.
Yep, that stupid "policy" applies here to, with about 95.5% of customers in Australia. That is when they speak to the manager and the manager states why they're wrong, and why we're right. HAHA! Whoever came up with that dumbass policy, needs bricks thrown at their heads!
Load More Replies...I've said for years that everyone should be made to do a year in Retail so they know what its like to be treated like sh*t...
I had a good laugh at a lot of these, but I feel like the general theme to this is that retail jobs are horrible. I absolutely love retail! There's always an odd customer, but that's what makes the day interesting! I wouldn't switch from retail unless I had no other choice :)
Well at least they can vent in such ways. If Nurses were to post things like this about how difficult their work life can be and they were found out they would face losing their registration.
I got mixed feeling about these. Some are quite funny, some make you think how easy it is to behave unfair as a customers, but many made me wonder why so many inacceptable jobs exists, and why people do not do something about it. I am pretty much aware this is a "first world problem" but even there are huge differences. Coming to the US, as a European I actually feel bad for the guys putting my groceries into bags...I get pretty odd looks when I join them in doing it, but I cannot help it. Likewise, I find it unfortunate that many job exist where qualitification is replaced with time. Instead of two people getting education and working each eight hours a day, there will be two unqualified ones who are much slower but both have to work both shifts. Same economical value, but half the free time. This makes me sad.
Sorry, my reply got posted as a comment. I up voted you.
Load More Replies...Know how I handle the folk who say 'oh, it must be free' when something won't ring up? I tell them it's God trying to keep them from making a mistake. Do they want to go against God's Will? 99% laugh but that one percent who has to think about it is priceless!
Not to defend the McDogs guy, but over the summer Burger King was selling Hot Dogs, so it is possible that being an "old man" he was confused about which fast food burger joint was which.
So... I feel kinda sad that this is what our world has come too ;( ;)
You know it's getting bad when you and your co-workers start speaking at the exact same time 'Hello! How can I help you?'
Don't understand the down votes. I work in retail and basically agree with you.