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Work is one of life's necessary evils. Few people want to drag themselves out of bed in the morning and join the grim-faced rat race, but the vast majority of us have to in order to keep the roof above our heads. We might not be able to avoid it, but at least we're in this together, and no matter how much your job might suck, there's always somebody who has it worse than you. Check out this funny collection of posts about working in customer service, compiled by Bored Panda, to see what we mean. Don't forget to vote for the best!

#1

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.gas.
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7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have been the person who asked an employee for something right in front of my face! I was cool about it, and we both had a laugh. :-/

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    #2

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    .gas.
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Just don't let Starbucks see this post. They don't screw around with CS. You'll be wearing that frown at the unemployment line.

    Mariya Stoyanova
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    CS does not mean a royal service with perfection. Not for that payment it doesn't

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    over opinionated
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    this is why I'm glad in Canada we've got the option of going to Tim Hortons. All the hubby wanted was a cookie. He started talking about fishing. Another employee overheard just the word pike and he gets a coffee. Asks why and apparently small pikes are not fish anymore there coffee types. Starbucks is ridiculous.

    Ani Asnever
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Because an employee who thinks the customer is the enemy is a rwal knee-slapper.

    stacyh
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Or... the customer who is upset and "never coming back" is overly dramatic for no reason.

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    Sophia Marotta
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    does anyone else think whoever gets mad at someone for making their MOCHA to GO, if it was the other way around, maybe I could see it, but for now, man america holds some serious bitches.

    Mariya Stoyanova
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Most of the time the b*tchiest ones don't spend so much money, they are too busy to play "princess" around

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    Long Joan Silver
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    HAHA! I used to work in hospitality. I get how this person feels. One small mistake, and the customer complains about the tiniest things! Like, seriously, calm down dude! Yes, I put your coffee in a takeaway cup; you can still drink it can't you? Or are you some special kind of stupid, that you cannot do such a thing?

    Puddin Tane
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Boohoo waa. Get over it. Pull yourself up by your bootstraps and get on with it.

    Josh Sargent
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    bruh. all I wana know is where I can have coffee made by this girl.. <3

    Katinka Min
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I just love this one!! I do hope that the fact this goes around online won't get the barrista into trouble.

    Victor Vakaras
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Pay more attention to your job and less posting stupid c**p and maybe you won't have these problems in the future.

    Mariya Stoyanova
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    You get what you are paying for. And I don't mean the customers, I mean the employer. You cannot expect a person who gets $10/ hour to make the same effort as a person who gets $25. And there are a lot of incompetent $25-an-hour "specialists", believe me, but because they are not in customer service, you don't see it that often

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    over opinionated
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    This is why I love having Tim horton's my hubby just wanted a snack and started talking about fishing. He was given there d.

    Hans
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    How can you make a mocha to go? I do not think enforcing defenseless mochas is justified.

    Teo Hoble
    Community Member
    7 years ago

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    I'm sorry but when someone asks you for something and you do the other thing, it's kinda called "not doing your goddamn job right". I'm not saying the client was right to be a ***ch about it; but you actually did something WRONG here and you shouldn't act all innocent and "haha Internet, look what an idiot I ran into at work today!". Yes, people pay a shitton of money for overpriced (and may I add, absolutely TASTELESS) coffee. You may not be making a huge salary off of their waste of money, but you ARE the one giving them the service and so these people expect their wishes to be fulfilled. Shocker! Let's make fun of them when they're pissed! So smart of you!

    Sweep the Leg
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Wow, Teo. Sometimes, employees mess up the order. Starbucks is one of those places that will make it up to you, no matter how ridiculous the complaint is. She probably apologized and made it again (correctly) for the customer, but has every right to make fun of the overreaction. For reference, "overreaction" is the thing you just did in your statement.

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    Jonathan Eatsalot
    Community Member
    7 years ago

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    Haha, employee is stupid and cost the the company business but at least she got to post her pictures here and get upvotes!

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    #3

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    Amanda Panda
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Lets be honest... I work in customer service in one of the largest retailers in the world, and its RARE and i mean RARE the managers side with us employees, they almost always let the customer get their damned way, which is why they pull the same s**t over and over, because they can. On the rare occasions the managers DO side with employees... its almost frame worthy!

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    #4

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    Pedro
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    It gets on my nerves when people is everyday complaining about their laboral rights, but they go to the stores or restaurants 5 minutes before closing.

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    #5

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    Hans
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    This probably gets him "employee of the month" for inventive spirit.

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    #6

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    Violet Spencer
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    believe it or not, "the back" is not an infinite space of all the products we neglect to put in the front.

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    #7

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    .gas.
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I used to love this! Gets you out of work for half an hour, and you get to act like a big shot who knows everything.

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    #8

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    Trav May
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Corporate solution: "Send employees to other stores, demolish current store, build new one, move employees back. Same employees, same customers, same work, same, benefits, same pay, same same. But, shiny new building." President and VPs: "Oooo, ahhh..."

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    #9

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    Bonnie Alcorn
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I had a job where I was salaried if the boss needed me to stay late, and hourly if I needed to leave early.

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    #10

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    .gas.
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Ever since I worked at a place that was "open until the last customer leaves," I never go places near closing time anymore.

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    #11

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    Undead Soldier
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I got shouted at once, for a label sticking out in a display window. I was not even responsible for a display window. Apparently, we have to be Gods and see everything.

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    #13

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    MonicBlue C
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    OMG, I love this one, can't stop laughing! Reminds me of my old job. :))

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    #14

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    Nina Khmielnitzky
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Every single day on my way to work, I was hoping for a major catastrophe in the metro. I quit... that was the solution. Happy now!

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    #17

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    Kristi Zoebelein
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    My dad tells the story of a man who came in to buy a vacuum cleaner. He asked a manager if he could open the box and look at it to see if it was what he needed. When he was done and they closed the box up, the man asked to buy another one because "that one was opened".

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    #19

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    Nina Khmielnitzky
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Pretty much how mine went... 1 measly % raise... I'm a freelancer now, working full time in pjs, no stupid fake personality boss and making more money...

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    #22

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    #27

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    Sondra Harris
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I couldn't get a job as a receptionist for my local paper because my degree is in business, despite the fact that I minored in English, had eight years' experience freelancing, and had already written and published one book. No journalism degree, no job. As a RECEPTIONIST.

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    #28

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    Diane Serpa
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    If I see a stressed out CSR or wait person, I make sure I am sincere when I say "so, how's it goin?" I really want to give them a break for a minute. They usually take a big breath and tell me about it. I don't ever want to be someone's last straw.

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    #29

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    Amanda Panda
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I have seen this more times than I care to admit. Also people returning 7 year old vacuums, couches, outdoor furniture, and i guarantee you once winter is over, snow blowers will be returned in droves

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    #31

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    Saima Nisbet
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Yay, I get to work from home on Friday. Agenda: roll out of bed at 08:50, stay in my pjs, try to connect my VPN at 9am, check emails and reply to some first thing, p**s about on the Internet or my phone or watch tv if nothing much is happening or I have no meetings, switch off and commute to the sofa.

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    #32

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    Amanda Panda
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    or when it doesn't scan at all, and there's always that one person who says "it must be free" and after hearing it literally a million times, you cannot even force a smile anymore.

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    #34

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    over opinionated
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I've never worked retail (really feel for the people who have) but that's gotta feel like victory.

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    #35

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    Hans
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Correct me if this is different in the US, but: if you are busy with work at clock-out time, you clock out once you are done and have the time registered as over-time. Depending on contract, you will get paid for that, or be able to get off-time at another day.

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    #36

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    Lorraine
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    And proceed to make awkward pantry conversation while waiting.

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    #39

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    Daria B
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    And then you will see another list article, about hugely embarrassing little moments, with one of its entries being: "I was asked whether I wanted my receipt with me or in the bag. I said yes" accompained by a drammatical meme showing somebody ashamed swallowed by the ground. And nobody will notice the two entries are actually about the same moment but from different perspectives... O_o

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    #40

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    Deb Lucas
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Went back to work, after lunch, and the gates to the building were shut! Damn shame my car was shut in there too.

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    #41

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    Tilda Til B
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    actually, this did happen. it charged like 3 or 4 times, because "it wasn't working"

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    #42

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    Amanda Panda
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    or their card doesn't work, so they say "I'm just going to run to the atm"

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    #48

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    Jordan Rogers
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    If you listen closely you can hear the weeping of the employees who try to have faith in humanity

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    #51

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    Irene Adler
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    A teacher at my school does that. I mean, he might be telling the truth, but i doubt it

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    #52

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    #53

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    Katie Bear
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Friday is just another day, Christmas is just another day, New Years is just another day.....you get the idea

    #54

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    Lena Walters
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I have literally interrupted people taking their anger out on employees, with "The f**k's your problem?" And from there I improvise, either asking the person what the employee has done to them personally or following up with another snide remark.

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    #55

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    #56

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    Mateusz Wróbel
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    We are mostly called thieves, cheaters when the price is higher. Usually our beloved customers can't read ;)

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    #58

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    Katie Jamberri Nails
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    They make you phrase stuff like that. That’s why they say "today" over and over.

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    #59

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    .gas.
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    The thing that sucks about going "above and beyond" in CS is that you rarely get more than a 'thanks' for your effort. No raise, no promotion opps. There's no real incentive to do better.

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    #64

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    #66

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    Amanda Cariker
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    We just end up at the bar, knowing a lot things we shouldn't about eachother lmao

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    #67

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    Katie Jamberri Nails
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    You have to like that or they will fire you. Employees are forced into acting like that by the company, their supervisors and even co-workers. If you don't act like that, you will be written up, ridiculed, ostracized, and eventually fired.

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    #69

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    .gas.
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I was once asked if I worked at a place 'cause I happened to be wearing the store colors (not planned). The fellow customer got mad, like I was lying!

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    #70

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    Saima Nisbet
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    This is why she should have told the shop assistants in Pretty Woman to eff off on the first visit.

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    #72

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    Francisco Gomes
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Is it that bad? I have twice loudly asked people who were paying if they were using the real bills...

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    #73

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    #74

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    .gas.
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I always say "...I know that's an upcharge, and that's fine."

    #77

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    Sweep the Leg
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    After I recorded my outgoing voicemail message at work, I have never been able to listen to it again.

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    #78

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    Flora Polvado
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Or a customer walks into the now empty place, and complains that it is trashed.

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    #81

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    Bridgette David
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I used to work retail so I understand that repetion gets old, but some of this stuff just comes off whiney as hell. You should have a little humanity and realize that the customers making those lame jokes are actually trying to be nice to you.

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    #82

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    #83

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    Shana
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Doesn't help when they come to the store several times a week or in other cases 2x in 1 day... :P

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    #89

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    #93

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    Deb Lucas
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    This comes up a lot and it's never entered my head before. Now I'm worried it will come tumbling out my mouth against my will. Think I'll stick to on-line shopping...

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    #94

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    #95

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    #102

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    Sheriarty
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    And it's indispensable that you'll run right into your boss while trying to... -.-

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    #107

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    .gas.
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I hate this question. Unless you're going to find the stuff for me, it's best just not to ask.

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    #108

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    Long Joan Silver
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Also, when clients are at your workplace, and they take the parking space that YOU BLOODY PAID FOR! Yes, this has happened to me before, and I was so furious! I struggle with bills, yet they take my damn spot!

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    #109

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    #110

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    Long Joan Silver
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Every damn time when I worked at a Greek café! The owners used to get me to help out when it was busy, on my break! We used to earn below minimum wage and work stupidly long hours (a few times even 17.5 hours in the one day) and after 5 hours, your feet hurt and you need that break, yet the owners sit at the back whilst they watch on whilst NOT BLOODY HELPING! Glad I left that place, and equally glad that it's currently on the market. They disrespect their employees and hardly ever sold fresh cakes and pastries. Disgusting!

    #112

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    Julia NotMyLastname
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I am sorry, but this one I don't understand. Why else is it there? With customers, it is not really supposed to be a complete stranger on stranger relationship, names are a bit more personal. I don't work in retail, but I am curious, why does someone using your name irritate you?

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    Kalikima
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I made out on a couch at Fred Meyers, when I got notice my RX was in. Showed up with a friend, turned out they filled the wrong one and there was a hours wait. It was 9am, store was empty, so we started making out on a display couch. Most of the pharmacy people knew my name on sight... 10 mins into making out (mind you, no one said 2 words to us that whole time) my RX was magically ready to go. They even came and got me, instead of blaring my name over the speakers... Lol

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    Lola Wallace
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I had 13 items once and the cashier got really mad saying I was wasting every ones time.

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    Katie Bear
    Community Member
    7 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    And tracks mud up and down everyone one of the aisles you just mopped, picking stuff up and putting it back in the wrong places, leaves bother freezer and fridge doors open, wanders around for 30+ minutes past your closing time, then mosies up to the till and asks sweelty "What time do you close?"

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