I worked retail for 26 yrs. I've seen EVERYTHING. I can believe that someone took her drinks. I can believe that someone cut the line. As for it actually happening the way the author says, it's plausible and not impossible.

Once the adult admitted she didn't place an order, her theft should have been addressed. That would have been a poignant lesson.

I had a kid run up to my drink and take a big sip of it because it was orange and he thought it soda or orange juice. It was fiber tea to help my bowels.

I'm aghast at that mom. Like wtf is wrong w people???

This sounds true to me. I live and work in a high end area and see these a-holes doing this kind of stuff on a regular. Ten years ago this kind of stuff didn't happen. Since 2020 people are showing all kinds of rude and awful behavior. Kids are 100× worse than they used to be. It's like the lockdown drove people to let the their little devils on their shoulder run their lives.

That lady was a piece of c**p. And the values, or rather lack of, she's teaching her children is disgusting. Karma will get her again, and it may end up being by someone who isn't going to follow the law. =/

People keep saying entitled, but just see a thief. She hadn't even PLACED an order, never mind paid for it. How much was that order, $20-30? It's not like she found a nickel on the floor.

Well done. I think I might have called the cops on her afterall she stole someone's else her property. I'm a big guy so I can't go bi tc h slap some woman. Well done good karma distribution. I hope EK puked once more in EM her car. Something completely different what's up with these ridiculous *** like we dont know what it says if you read c**p or s**t or f**k. We all know what it says and we have read it and mentioned it in your mind. It's not like our brains suddenly turns this c**p into C star star P. Nope it says c**p you read c**p and you already have thought c**p in your mind. You can beeep a word on the TV but we all know what was said. So the beeep is just annoying. I'm from Europe and this has something to do with freedom of speech and not being able to speak your mind freely. Quote:"None are more hopelessly enslaved then those who falsely believe they are free" Johan Wolfgang von Goethe (1743-1832) Stop this ridiculous censorship it's totally useless you're not fooling anyone

C**p isn't a bad word

I can believe it. I worked retail. From watching shove a pack a coco cola pack down there pants and try imply it was there d**k. A mom with two daughters "sampling all the nail polish" at CVS. Or a woman ordering black and orange cupcakes at Kroger bakery. Came late to pickup them up then screams they werent orange purple. Even though it's online order you can clearly see what was. Demanded she got a redone. Then want both for free. When we gave her half off. She Meltdown and didn't even buy them just started knocking s**t and left. Probably the most common is watching a highschooler deli girl get screamed at by middle-age man . Because he wanted reopen the slicer after they closed 4hrs ago and she just doing inventory. I went up to tell off just to watch our store director try flirt with him, and yelled at her to reopen it even though she not even one the slicers.

that’s why i’m always nice to people when i interact with a cashier or CSR at any store because i dont know what they’ve got going on in their life.

Caffeine usually has the opposite effect with little kids, making them tired instead! Regardless, the mother was a complete jackass! She's lucky that was a nice person because it could have been someone not in the mood for her mess or her entitlement!

In almost every situation related to butting in line, an argument over a parking spot, an incorrect food order, etc... will include a person or persons from New York. I worked in the city for a few years and the arrogance, ignorance, lack of makers or respect for others is nothing short of astonishing.

What mother allows her small children to have coffee drinks? They were in a Starbucks!

Verruca Salt comes to mind. A bunch of bad nuts.

Wow. We get to try out drinks and stuff?? I'd like to go to Morton's Steakhouse and try out a couple filets before I buy. There is no end to the numbers of selfish, self absorbed entitled people. Have these people always existed, or do we hear about it more now because of social media? Would have been funnier if that entire drink had been spilled over mom. That would have been a hoot. Karma baby.

The hero for retail workers everywhere. Lol

Barucca, you can not have the golden egg.

The way this is described, it seems like someone should have left in an ambulance.

We had Karens in the 1960s though we referred to them as the blue rinse brigade. Middle aged women who's husbands had good jobs or self employed. I worked in a family run old fashioned drapers shop. In comes Karen who wants to buy some dress fabric. I inform her that we don't sell it. She keeps demanding it in a very snooty voice. The owner, (late 50s and won't stand for us being rude to customers but not a bad old stick) comes over to see what the matter is. Her tone changes to a sickly sweet one and gives me a sneering look thinking she is going to enjoy seeing me in trouble tells him what she wants. He confirms what I had told her 4 times. The expression on her face was a picture. She walks out without an apology or any word being said.

You people are WAY to nice. There is a reason I don't work with kids. That Mother would have been wearing more than one drink and those kids would avoid coffee for the rest of there lives.

"maam, you've taken the goods i just paid for without asking me. there are cameras that recorded you doing it. that's theft. i am calling the cops"

There should be a class and a test to pass for wannabe parents, too much on the psycho Karen spectrum, sorry no kids for you. Try again next session

I am reminded of the story of Rude Mom getting Decaf and her kids getting espresso shots in their hot chocolate.

So basically it was theft. I'd have called the cops.

Okay, color me old and out of touch, but... What the hell does SB stand for in this context? I know it's the abbreviation for Starbucks and it also means 'snapback', so what am I missing?

This sounds made up. Customers can be crappy, but this is way over the top. At the very least it is exaggerated quite a bit.