DoorDash Driver Reveals How Tipping Affects Delivery Time, Shows McDonald’s Order That Has Been Sitting For An Hour Before Being Picked Up
A DoorDash driver decided to spill the soda and explained to her TikTok followers how tipping on the app impacts an order’s delivery time.
A TikTok creator who goes by the name of Sto Rmy (@seasonedcaucasion) started the video by highlighting that she understands why some people might not tip and that nobody has to make any excuses over it. All she wanted to do is to help people realize that it might be the reason why their food arrives cold.
In the real-life example that she showed in her video, the customer’s order had been sitting at McDonald’s for an hour until DoorDash raised its base pay to what drivers found acceptable even without a tip.
Recently, a DoorDash driver made a TikTok about one order that sat at a McDonald’s for an hour before she picked it up
Image credits: seasonedcaucasion
It was because the customer chose not to tip the delivery person
Image credits: seasonedcaucasion
Image credits: seasonedcaucasion
Image credits: seasonedcaucasion
And while the woman pointed out that it’s everyone’s decision
Image credits: seasonedcaucasion
She wanted to inform people how it affects the service
Image credits: seasonedcaucasion
DoorDash works like this: when customers place an order at one of the restaurants, they agree to a delivery fee and set the tip. The app then pushes orders to drivers who are logged into the app.
Once someone accepts an order, they drive to the restaurant, pick it up, and deliver it to the customer.
Base pay is DoorDash’s base contribution for each order. It usually ranges from $2-10+ depending on the estimated time, distance, and desirability of the order. Deliveries that require Dashers to travel a longer distance, that are expected to take more time, and that are less popular with Dashers have a higher base pay. This number does not change based on the customer tip amount.
But if it is too low and Dashers aren’t interested in carrying it out, that payout goes up about $0.50 every time a Dasher declines the order, so eventually, it will get big enough for a driver to pick it up. The problem is, however, that until that happens, the food inside is just chilling.
After her video went viral
@seasonedcaucasion #greenscreen #doordash #delivery #ubereats #grubhub #driver #foodlover ♬ original sound – Sto Rmy
The Dasher released another one to further explain the situation
@seasonedcaucasion Reply to @rachbish ♬ original sound – Sto Rmy
And sparked a discussion on the food delivery business
What ticks me off is you have to put the tip in BEFORE you receive your order. Tips are based on quality of service and should only be expected when service is completed and the customer is happy. Why should I give someone money based on anticipation of good service? Yes, I have been burned by these delivery services before.
Right!! When I tip .. any place I do it in cash Because I want to make sure the person who gave the good service gets the tip. Not their boss not the owner or co workers plus it's their choice to report it or not so it won't come out of their hourly wage. You are right a tip is based on service.
Load More Replies...So their entire business model is based on scamming people into funding the company's wage bill by effectively holding the goods customers have PAID FOR to ransom. Wow, the American workplace is one f_cked up place.
Why I never have and never will use them. The "gig economy" is a huge scam by corporations to practice wage theft.
Load More Replies...So basically you have to bribe your delivery person to get the food you paid for?
If it's not worth a decent tip, go get it yourself. It's really that simple!
Load More Replies...It may be an explanation, but it's not a justification. Basically it's like a furniture store not delivering the couch you bought because you're not paying enough in extras that aren't part of the price. This business model f***s over customers and drivers. No idea why people use it (never used it, never will.)
Not even close to the same thing unless you're talking about restaurants that have their own delivery drivers.
Load More Replies...Because we made it OUR business to underpay our drivers it's your fault if you get cold food because YOU don't compensate our shitty wages. Add this to the topic "Things That America Actually Gets Right."
We don't work for them, we work for you so why are they expected to compensate us? They're just a 3rd party offering you the convenience of them placing your order at the restaurant, finding a driver to deliver your order, and allowing you to make one payment that they distribute to the restaurant and driver. And yes, they charge you a fee for that convenience. Do you pay for the food you order or do you expect them to compensate the restaurant too? So you paid for your food and you paid for convenience but you don't want to pay for delivery. Pay YOUR driver a decent wage and you won't get cold food.
Load More Replies...Yes. Food delivery has become such an unpleasant business for everyone involved. The restaurant loses money because the app takes a huge cut, the drivers don't get paid a living wage, the consumer pays a 30-50% premium on food that arrives cold after an hour, and the food quality is s**t because most restaurant quality meals are just not meant to be consumed after sitting in a box for an hour. Just get frozen dinners and heat them up if you care that little about the quality of your food.
Load More Replies...I tip decently and still get cold food well past the time it was scheduled to be delivered. The one comment in the article is right: you don't tip a server as soon as you sit down, why should the customer tip the driver before they even get in their car to pick up the order?
The server doesn't have to spend money on gas before they wait on each table
Load More Replies...Let me start by saying I do NOT advocate tax evasion. However, I also do not believe tips should be taxed as income. I also have heard that tips given through the register don't always reach the server. So I prefer to tip in cash and leave the moral decisions to the servers. Now I find that is being held against me? By the server?
They don't. It either gets dispersed among the staff or given to the person on the register the most, despite if they were even working that shift.
Load More Replies...And then I will refuse my order and ask for a refund. I tip based on service. I also do it in cash on delivery so the server can decide to report it or not. Does this tiktok idiot realize that what she is doing is extortion? I am not going to be held a financial hostage by a waste of air like her.
They send out the notification to drivers, and I see a 30 minute ride, for 2.50 compensation. Would you accept that? 5$/hour? If you say yes, you would be poor af working for door dash. You call it extortion, but it's really just the only way to work the job and make literally any profit after gas and expenses.
Load More Replies...So what about the times I won't include tip on my credit card because I want to hand the driver cash? I do the same thing for servers in restaurants - then the driver can choose how much of that they want to claim and pay taxes on. Also, cash tips get around that nonsense of delivery services using the tip as part of the driver's pay. ...but guess how much cash tip you're going to get when my order shows up an hour late.
I will not use door dash/ uber eats or any delivery service. I do have restaurants who still have their own drivers. If they do not, then I will go and pick up. I will not pay extra for each item just to pay uber/ door dash ( prices and menu is different when ordering through the apps). I have started to phone the restaurants directly to place orders.
That's what I do. And the delivery drivers are usually simply paid an hourly wage. I do tip if they're teens, cause teen minimum wage is very low here.
Load More Replies...It's strange reading it from Europe. I would never give a tip for ice cold burgers and it's very bad for McD if the delivery takes more than an hour. We usually don't tip if the job was just done. Tip is for extra efforts, not for compensating your f:king employer who don't pay you a fair wage. DoorDash pays only 2$? Don't work for them.
Unfortunately, a lot of us are simply trying to keep going, rather than file for disability. It's a job I can do because I don't have to worry about calling in sick. I am medically unreliable. Nobody would hire me if they knew I was sick at least 1/3 of the month.. I don't know how I'll feel one minute to the next, let alone on a weekly, or bi-weekly, basis.
Load More Replies...I don't want to come off as a jerk or mean spirited but allow me to break this down for those that may not understand how the gig apps work. I'm on all three of the major apps and have been for 3 years. You want the skinny,here it is. No tip= no trip. Customers are talking fees and whether or not these apps should do this and that. You can debate the symantics all you want, this is a business though. My gas and time aren't free. If you have the money to order on an app,you have the money to tip. You ordered a service. This is a convenience and luxury thing to feed your lazy ass. Go get your own food. I'm on three years of this and I have seen everything. I also have a long memory and I'm deep in my area. It's not uncommon that I'm the guy delivering in a 5 sq mile radius. I have many repeat customers. Don't be a loser. Tip your driver. Complaining about fees is something you need to take up with DD. We can also tell if you left a tip. I auto decline all orders under 6.00 out of principle alone. I also make more than you do,most likely, so treat me equally We have some neat tricks if you're a jerk. If you stiff me or tip bait,I'll make sure your food gets lost next time. I can pick up your order and take 2 hours to get it to you. I can wait hours before unassigning it. I can toss it out the window and tell support it accidentally dropped.. Yes, support takes our version. Be careful. I'm also the guy that goes the extra mile for you and gets that extra stuff you didn't bother to order the first time. Do the right thing
And for being disabled and not able to shop your services are very much appreciated, that’s why I make sure I tip fairly because of the effort that the drivers put forth to help make my life easier
Load More Replies...Blame doordash. Tipping should not exist! Tipping should not be a supplement for a fair wage.
What is a reasonable service charge amount to compensate the driver for their time, fuel, and depreciation? If not a service charge, then where does the fair wage come from?
Load More Replies...Hmmmm... I do instacart so I sort of understand this, but with my experience, most of the time when there is no tip for an order, it is because the customer is giving a cash tip. I only reject orders that are low payout based on order size, distance, and the location. Some places in town are hard to get to (especially college apartments/dorms) and I hate doing those so I check my map lol. The worst orders are to apartments and they will be third floor with a heavy order and barely tip anything at all. So if you order grocery delivery and live in an apartment, please try to tip good. You obviously didn't want to have to lug your groceries up yourself, so make sure your shopper knows how much you appreciate their work. If you can't tip that well, at least leave us a positive review to boost our batches.
I ALWAYS tip my Instacart people and doordash. The lowest i go is 5.00 bucks. I have gone up to 20 bucks for tips for large orders.
Load More Replies...So if you don't tip, Door Dash delays sending out notice that there's food to be picked up, thus screwing you, the driver (who you blame for the delay), and the restaurant (that you also blame for the delay). Wow - way to go DoorDash.
You are mistaken. They send out the notification to drivers, and I see a 30 minute ride, for 2.50 compensation. Would you accept that? 5$/hour? If you say yes, you would be poor af working for door dash.
Load More Replies...You see though, when someone chooses not to include a tip... They still win.. the order eventually gets delivered, the person making the order submits a complaint to DD, gets their purchase reimbursed, still eats their shitty cold food, and you still get no tip..
The story says that every time a delivery gets skipped by a driver, it goes up .50. Eventually it gets to a point where it's worth delivering even without the tip. Drivers don't care where the money comes from as long as it's worth their time.
Load More Replies...It makes absolutely no sense to tip ahead of time, or for the delivery person to be able to see the tip ahead of time. If someone leaves a lousy tip and they happen to get a disgruntled delivery person, their food is now at risk of being tampered with. Someone could spit in your food or do something even worse. That's why tipping ahead of the delivery is actual bribery. You are bribing the delivery person to not get angry and tamper with your food.
No, the tip is your bid at hiring us. We are contractors, not employees. No tip, no trip
Load More Replies...I think people get confused. I have seen too many comments about incorrect orders. The Dasher delivering your food is NOT responsible for the restaurant messing up your order and should not be penalized for it. If i have a problem with the contents of my order i contact the restaurant. It is their problem not the drivers. As to time for delivery? I have seen drivers go into restaurants to pick up orders only to he told the order is not ready yet. Again, not the fault of the driver. Dont get me wrong. I am sure there are a good number of instances where a driver could do a better job but stiffing the driver for things out of their control is wrong. Its all about convenience. The way i look at is id if i cant afford to tip someone providing me a service like delivering my food then i probably shouldn't be ordering out in the first place.
Facts. And do you even want a stranger peeling open your burger to make sure it has pickles during a global pandemic in the first place? I don't even worry about the occasional bad review about that.
Load More Replies...If you don’t want to tip, go get the food yourself. These drivers don’t work for fun, they need money to pay bills. It’s not doordash problem that customers are cheap. If doordash has to pay more because of cheap customers, then they will have to raise their prices, duh! You people all want something for nothing and don’t understand basic economics. You probably believe the government should pay for your healthcare too, idiots. 🙄
Sorry but you act like we are paying extra just to get our food most items are at least $2 over what we go to the store for. We are paying extra to get stuff delivered. It's not like we're just expecting what we buy for what we would pay in store. I tip, however I've been told I'm not tipping enough when I tip 10% of what I'm paying which is what I would do for a server.
Load More Replies...I understand wanting to know that a delivery is worth your time and gas but this goes both ways. Its been my experience that when you tip in advance or pay in advance that people think they can slack off. I pay after the service is performed because it is based on quality. Eventually someone will deliver my food and i will tip accordingly. If thats how you feel about customer service then maybe you need another job. Take that s**t out on doordash not me. Stop working a job that dont pay you enough.
Drivers literally have ZERO incentive to slack off because we don't receive the money until the delivery is made. So if we take too long on an order it decreases the amount of money we can make. It's simple math really. Lastly no one is complaining about not getting paid enough. If anyone is complaining about anything, it's having to decline way to many bad orders just to get a decent one. Even then that's a minor inconvenience at best.
Load More Replies...If you just did your job properly, you'd be tipped properly...at the end of the transaction. Don't like it? Work elsewhere. The whole country is hiring.
You are so naive. Have you ever thought about why we deliver? Perhaps why we decline an offer of $3? I am on the verge of disability due to lifelong health problems, none of which are my own fault.. I am sick all the time and am unable to work your typical job. You'd be surprised how many of us are in this situation. Would you rather us give up and just file for government assistance? No. You'd complain about that also. Also, most orders are "leave at door". Do you honestly think we'll see a tip on a "leave at door" order? Use your brain.
Load More Replies...is uber eats a thing in usa? that's what we use here... you can opt to tip in-app or just give them cash on arrival.
If my order turns up that late I would not answer the door and get a refund. In the UK delivery drivers don't expect a tip.
You won't answer your door?well I have a phone with a camera. I'll take pictures of the food by your door as prove and go..
Load More Replies...Tipping before you receive a service makes absolutely no sense. This proves why that is a flawed concept.
So this is not actually tipping then, its bribery and a battle of the classes. First off, who tips before they receive service? No, this is about bribing dashers to bring you your order before other people. Its just another way for the wealthy to have an advantage and the poor to get screwed over.
you are right, it's not a tip, it's a commission for a service. You are they employer bidding for a service and they are independent contractors looking for jobs. You wouldn't expect any other independent contractors to accept a low payout yet you expect it here because you don't understand the system. Then, sadly, when someone does explain it you post some stupid crap about class struggle and the rich exploiting the poor when you are the one exploiting the driver by expecting them to work for nothing even after someone explains the situation to you.
Load More Replies...After your first or second refund, they stop refunding.
Load More Replies...The easy way to correct this problem. Is have a adjustable tip let's say I tip 20%,if order takes over 30 minutes tip should drop to 17%, 45 minutes 15% , 1 hour + 10 percent. I would be more inclined to pre tip knowing I am not getting screwed with cold food after the fact. This way driver knows he is getting a tip and if for some reason they can't get the food out Door dash can increase the fee to drivers to make up the difference. I not willing to pay 20% not knowing if I am getting good service.
Absurd. You shouldn't have to tip until after you have service to rate. I have tipped $5 on a $30 order with Doordash, only to watch the driver sit 6 minutes away on some back street with my food already in their car, for 20 minutes! Wtf? Personally, I don't think the delivery driver should even be privy to whether they are getting a tip, until they have delivered. JUST LIKE REAL DELIVERY DRIVERS. Imagine that. Having to provide good service to EARN your tip.
Real delivery drivers as u call them are getting an automatic tip to take the food it's a delivery charge and then u pay them extra if it's good service. If u guys don't realize the fees Doordash gets not us, so when u don't tip we actually get nothing to drop food off. It's not a tip really u paying someone to go get ur food if I got 2 yards to mow and one person paying 20 bucks for a front yard and another is paying 20 bucks for front and back which one u think ima take or go to first and do a better job at. Think about that ur paying us for a service u don't wanna deal with obviously u ain't going to get food urself for way cheaper
Load More Replies...I think this girl is to honest , idk how she even has a job after that video ..now your asses are never getting tips since she had to make the video bad mouthing customers. Their always late, food is always cold.. they rip you off. It's a waste of money. I just pick up my own food. Door dash, GrubHub,Uber eats all junk! I'm not going to tip bad, rude service. IDC who you are. If I got to a restaurant and the server does a bad job.. guess what no tip. If these people had better attitudes it wouldn't be an issue.
"Tips" was an acronym for "To Insure Proper Service" a hundred years before anybody could have conceived of DoorDash. Thanks to technology a cab driver or a server doesn't have to profile and guess about their efforts being fairly rewarded. The company doesn't pay them a living wage. They do work for tips. None of them are getting rich, only borrowing their next paycheck from the equity they have in a rapidly deteriorating and depreciating vehicle. Driving is hard and expensive. No one is entitled to service without paying the server, they are not your slave.
You pay for service, nobody going to take an order for 2.25 and drive 3 miles round trip. It’s a tip job, and if you think you shouldn’t tip then get your lazy butt up and go get your McDonald’s yourself.
🤣 And you should go get YOURSELF a real job. DoorDash is a side gig, not meant to be your main job.
Load More Replies...I tip the delivery driver in cash so they can choose what they report.
I tip well every time I order doordash. My problem is that my order gets picked up fast enough by the driver. But then the driver will let my food get cold, because he makes another stop at a restaurant before delivering my order to me. I will see his delay on the app and he is usually waiting up to 15 minutes for the other order to be cooked. Is there anyway of knowing that your order will be delayed and cold when you put the request in please? I'm getting tired of a driver taking multiple requests and I have given them a generous tip, to end up with cold food.
I've run into this too, I can see them dropping off other orders at the same time while mine gets later and later. The amount I tip doesn't seem to change this either. It's fine if they want to do that, I just want the option to tip AFTER I get my order.
Load More Replies...What you fail to realize is sometime we just cant afford a tip because qe dont have enough in our account or like me i prefwr to tip in cash you cant always assume we just dont want to tip i feel like s**t when i cant leave a tip ..
If you can't afford a tip you definitely should not be ordering from any delivery food service. It's way overpriced and drivers are working on tips being a very large percentage of their pay. If you that broke the last thing you should be doing is useing delivery apps.
Load More Replies...If the food is cold or not accurate it’s not the drivers fault. Most bags are sealed by the time its picked up. With that said, u pay for us to DELIVER & HANDLE food AFTER its already cooked & bagged. You’re paying the driver to DRIVE, which is why its required sometimes to tip before u get the food. U can’t have it both ways, can’t want convenience, then not tip & expect express service. Also u can’t blame the driver for long lines & traffic. Some of these “customers” are cheap brats. Be cheap & patient or pick it up yourself. If the restaurant messes your order up or it’s cold u can go to the app, complain & literally get your money back. The driver still picked up your order & dropped it off to your home or job, they did the job. Why don’t ppl understand that? U can’t use the same “your employer should pay u more” bs like with waiters bcuz they’re not the same service. Brining a plate to a table isn’t the same as driving to a restaurant then dropping the food off at your doorstep.
It's the whole concept of tipping before you receive service that's weird to me. Why would I tip you for a job well done before I know if you did a good job or not?
Load More Replies...These services already have service and delivery fees then the driver wants a TIP? Sorry, I'm not paying $50 for a $20 order. I'll spare myself the fees and get it myself.
Also, on a comment the original person in article said about how tips are just as optional as a driver deciding to take your order or not. It's your job to drive, it's optional to tip to award you for good service. Tipping isn't a job, delivery driver is. Force these places to pay more! Ban together & make a change.
I won't deliver your Uber eats order for 2.50 and a 12 minutes drive, get ur butt to a restaurant, walk, ride the bus, I really don't care if u die of hunger, you not paying for my oil, brakes or gas, Tip me or go hungry forever Felicia
Lol lazy ass sob, go to school and get a real job u dumb piece of s**t.
Load More Replies...I used to be a dasher. Even with accepting every order that came on my screen, I still didn't make money with it. I made more oney with Uber. The one time I ordered with door dash, I tipped well and my food still arrived late and cold and was missing half the order. They tried to refund me credit for my next door dash. I called them up and told them they needed to refund my money to my bank because I would never use them again. The service on either side is terrible and I wash my hands of them both.
Tips are supposed to come AFTER service. People buying McDonald's don't exactly have a million dollars lying around, and the fact that DoorDash drivers let their food sit there FOR AN HOUR proves how entitled and undeserving of a tip they actually are. Here's a thought: instead of trying to gouge a 30% tip from a single mother trying to quickly feed her kids after an exhausting day from work, how about you ask DoorDash for more of the money they essentially steal from you by being the middle man? I mean, the restaurants have already jacked their prices up for a delivery order. It doesn't magically take them more time to make it since the order comes in over the internet. Maybe make THEM pay that increase in price to the drivers.
I always put a good tip. If my order is like 60, I'll tip 15. I never wait long for my food. Same when I order Walmart grocery delivery because I know most dashers don't care for Walmart deliveries. For those my tips are higher. I'm paying for convenience and gas isn't getting cheaper. I feel that yes Door Dash should certainly pay drivers much more than they do, but it'll never happen. I've had very nice dashers and some have told me that I was their first tipper of the day. They can't see the tip, but I'll tell them please make sure you get my tip on the app because I had a call to verify a tip one time so I want them to know there should be one. Not only are they taking the time to pick up and deliver my order, they are paying for gas and putting wear on their vehicle. I think of these things. And my 9 year old son always reminds me to tip and even tells the dashers "Have a nice new year when new years comes!" Lol and " Thank you for helping us" along with other kind words.
I tip 20% or 25% plus and my s**t is always delivered cold. So on top of 30% for the cost of food delivery app then you tip your driver 20% to 25% and sometimes the food never comes? This is why I would rather pick it up myself.
If you tip high food still comes late or cold. To get my food by Doordarshan hot I have to give extra cash incentive upon delivery to ensure hot food.....lord when drinks are forgotten and they won't go back and get what they failed to deliver.
Ok so think about how a pizza place or restaurants that hire their own delivery drivers are paid. Usually at the wage that's not a server wage but not quite minimum wage(?) That's hourly and is a base wage considering they can acquire tips with each delivery. The quicker and more efficient they are the more they can earn per hour depending on the number of tipped orders theyre able to deliver in an hour.so add the base plus the tips and they earn an average hourly earned wage. Duh right? Ok so i think these delivery services should pay a half hour base wage of let's say, $5 an hour. That way once you've confirmed youre going to pick it up, youre gdtting paid $5 for half that hour. Then add the rate of the pickup and if there's a tip that too. It 1 $5 base pay will be issued for each 30 minutes but you can accept as many pickups that you can handle. Just like the delivery driver your average earned rate can still depend on how ma y orders you can complete within a half or hour.
3 years doing uber, Uber Eats, Lyft, Doordash and grubhub. Trust me...I constantly turn down 2$ orders. Drivers can tell by the offer given if there's a tip or not. I don't accept any offer under 7$. For the ones not tipping...Would you drive to a restaurant, pick up an order, and drive to a person's house to deliver it for $3? Hell no you wouldn't. So why do you not tip and expect someone to do what you also would not do? Without tip noone would do the job. The greedy and crooked companies do not pay enough alone. So think about that before you order next time without tipping. Now sometimes it is very busy and orders arrive late because more drivers are needed. Not the drivers fault so still need to tip them. Here's something you can look for. Once your order is accepted track the driver. See how long it takes to get to restaurant, get order, and deliver. If the driver goes immediately to restaurant gets order timely and sraight to your house. He did good. If it's late it's cause busy
So far I guess I have been fortunate to never have many bad food delivery experiences. 20% to 25% tipping might be helping that result happen. Most of the problems are restaurant caused issues that the delivery person has no influence on. The delivery person didn't forget to put extra buffalo wing sauce on the chicken, the restaurant worker did, so I take out my disappointment with the restaurant, not the driver.
Tipping gets your food fast is just nonsense in my experience. A few months back I had a knee injury and was stuck in my 3rd floor apartment and had to rely on door dash and grubhub. At least 40% of the drivers refused to come to the 3rd floor and insisted I meet them at the first floor lobby some left it outside the building. And yes I tip sometimes even more than my order costs but doesn't seem to affect it. I keep doing it cause I keep thinking I can't fault half the others for some mistake but now that I can walk again I immediately Uninstaller doordash .... thats it!
These companies are making the customer suffer by forcing them to tip and cover the charges they (DD/Uber Eats) should be paying. The customer gets stiffed again if they don't tip and no driver wants to waste time for $3.... Now I refuse McDonald's orders after 10pm because I'll sit in the drive thru for 10 - 30 minutes before I even pick up the food. Then a lot of these orders pay $3-$5.... Once I deliver the food it's 45 plus minutes. Screw that. Then you have these customers that want you to deliver the food 10 flights of stairs and won't give good directions. So now you spend up to 15 minutes trying to find the apartment because the customer won't return your call or text back. I had a guy flip out on me for not finding his house when Google Maps sent me to the wrong complex. Instead of helping me, he insulted me. Like someone else here, I do this because when I'm not very ill I will work. This is the only thing I can do when my body wants to cooperate.
Maybe we should stop using these services. It's already extraordinarily expensive...plus this? Convenience isn't worth the bullshit.
Seeing alot of complaining from ppl with broken legs apparently lol if it's an issue to pay a tip here's a thought go get the food yourself since you wanna be a cheapskate they're the ones doin YOU THE CONVENIENCE it's only right to help them make their living tf...if it's 12 am an I order McDonald's I'm not walkin all the way to the nearest one, which is already far enough, jus to get the food wen it's potentially closed by then an delivery is my only option they the ones goin out of their way to help us so why cry about some tip money the price for ordering is already nuts anyway what's a couple more dollars for their services mind you I ain't even a dasher but I'll be damned if I go thru that crap u can starve then for all I care
Doordash is LOSING hundreds of millions of dollars every year, the company is probably going to go bankrupt before it ever turns a profit, and a bunch of crybabies are complaining about how expensive it is to have someone delivering restuarant food to you. If you are broke, go to the grocery store. I can get canned lasagna for $1.25 and heat it up in the microwave. Hot and cheap. People are so unbelievably entitled. It's disgusting.
You mean you’re entitled right bc you don’t pay a waitress before you eat do you you don’t pay a waitress just to sit a table before you order do you no so you’re the entitled 1 don’t like it get aREAL job and also a word of advice don’t make a side gig your main gig goofy
Load More Replies...Ppl just need to get off their lazy ass and get it themselves, America has gotten so damn lazy that’s it’s a shame
I work in a restaurant that uses door dash. I'm a server mostly now but started out as a carryout pepper. Noone wants to do that job because door dash doesn't tip us at all. We have regular take out orders and online orders and those come first because those people who come to pick up their own food leave tips. Maybe one in a hundred people who order food from door dash opt in to leave the carryout person a tip.when I'm doing carryout door dashes are my bottom priority because there is literally no incentive for it. I'll take care of all the carryout and take out orders first and just leave door dashdrivers waiting as long go as it takes till I'm done with the orders that actually tip.
Had a restaurant worker do that to me. Made me wait a long time while he made all the other orders first. When eventually made my order and it was finally ready...I canceled the order right then. Even though I waited the whole time for it. Do that s**t to me Nick and I'll do the same thing again to you. Now you have an order made with no driver. Costing you(if your the owner) labor and the food cost. I dare ya make my order last priority if I'm there waiting to pick it up. Asshole.
Load More Replies...So people knowingly become Dashers, clearly knowing their pay will suck just to complain about not getting tips then ignore their job giving shitty service to those who probably stopped tipping because they can't provide good service in the first place... It's this type of common core circular logic that is taught in school and crapping out sub-par humans into society.
To the drivers leaving asshole comments and saying what they do/would do to people's food, one, your trash. Two, you are only giving people a reason stop using the services and to think the way they do about most drivers in these services already. But if you actually do your job LIKE YOU ARE SUPPOSED TO, yeah, you deserve a tip AFTERWARD equal to the service. Minus factors totally out of the drivers control that is.
I just dont order delivery, I either go pick it up or eat at the restaurant. If restaurant eating isn't an option like when covid was /is horrible depending on where you live. I just cook at home. Tho it baffles me how many people don't know how to cook.
Here's a thought...how about you get off your lazy butt and go pick up your own food? DoorDash is not in the business of hiring quality drivers. They're a side gig company that pays piddly side gig money. You get what you pay for.
I don't tip on the app. I tip cash to the driver in person. Why should I tip for a service I haven't received?
I don't get it. According to this, the result of not tipping is that it makes absolutely zero difference to delivery time because whether drivers want to pick it up is based on an amount set by Doordash that has nothing to do with tip.
That is not a good way for drivers to look at that people are ordering McDonald's not Gordon Ramsay. The reason for ordering McDonald's is because they don't have a lot of money yet drivers are expected to get more than $2 tips. And then because of low tips they make those people last that is not going to improve your chances of getting better tips. It's sad that people think they are entitled to just be given lots of money instead of having to earn it! Knowing this is how delivery drivers think I doubt I will use them anymore!
Sounds like someone didnt pay attention when she applied to work for them and then expect attention to her lmao
You know you can get into your car and drive thru yourself. No tip needed and your food will be warm. Talk about your first world problems. LOL
The money has to come from somewhere, right? So either you pay a high service fee up front, or you pay a low (or $0) fee, and pay a tip. But as a driver, my time and mileage have a value that I'm not willing to compromise. Simply put, no tip, no trip. I could choose to pick up $2 orders, or I can skip them, and eventually a $10 order shows up. Tell me what you would do as a driver?
How do you justify receiving a tip before providing a service?
Load More Replies...I just "tried" to post a comment, and it was deleted by this website when I signed up. This is absolutely the result of terrible coding. The result of tipping more results in no benefit for the consumer. I have, in many instances, tipped more for the intent of getting hot food - however the result is often cold food due to someone not wanting a 20% tip (which is MORE than reasonable). Restaurant level tips where service is present and critical should not be underscored by delivery services. This is why I no longer respect delivery services. You are not servicing people, you are delivery to people. There is not a tiny bit of service involved. If you expect a tip greater than 10% you are absolutely delusional. The delivery service should be giving you your wages, not the customer. A 2% tip should be appreciated since you aren't doing a damn thing except dropping it off.
This is why people don't tip as much. More often than not, the result isn't what the tip expects. Expecting a high tip is asinine. Doordash should pay more to make this more consistent. I realize that most of the people at Doordash won't agree with this. However, that is why there is discontent with the service itself. The deliveries are often cold because the results do not equal the expectations. I, myself, have been disappointed more often than not with the warmth of my deliveries. If my food is cold by the time I get it, there should be repercussions.
Everyone saying that these delivery apps should just pay the drivers more instead of requiring customers to make up for it with bribes/tips are not thinking clearly! In order to pay more these companies are going to charge you the customer and the restaurant higher fees. Basically, all fees are going to go up and be charged to you the customer. You will be paying that drivers wage in full, no matter what.
yeah so I always tip, figure I tip the wait staff if I eat at a restaurant so I'll tip the driver. But here's what happened last evening. I ordered some food, agreed to a tip then discovered a "service fee" of $2. on my bill - what the heck is a service fee? Then the driver did not bring it to my apartment door but left it with the security guard (called to say he could not leave the car because he saw a parking authority guy - guard said not true). My total bill included $10. plus taxes over food cost. So much for Door Dash. Not the first time I've ordered but it will be the last.
that ahole 'I care that I'm making enough money worth my time and my gas'. -- then get a bike ! And as a general pov, go be a teacher. or a computer programmer. or a surgeon. A farmer. A welder. Whatever. What are those skills worth a better pay for a delivery person? You;re not even required to be a certified professional to do such job. STFU.
I loathe door dash! I agree with the tipping b******t! Tips are usually earned and should never be mandatory! Door dash has this f*****g b******t service fee and a goddamned tax on that! And then we have to tip? I stopped using them after a few orders kept getting dropped by two or three drivers. One order took over an hour to get delivered, as it was picked up and dropped by three different drivers. one of the driver was sat at the restaurant for 20 min before he dropped the order! Tried to cancel and DD wouldn't let me! I gave them one more chance and they blew it! F**k you DD!
What if I want to tip in cash. I think DD might take part of the tip or use it as part of the pay to the driver.
So the tip is taken by McDonalds, and they hold the order up. It does not make sense, unless McDonaldsd is expecting a tip and that is why they are holding it up. Still, the tip should be paid when the food comes- Dahhhh
I will never order from a local company again that uses Doordash. Recently I ordered from a local pet store where DoorDash was supposed to deliver. I received a phone call from the driver asking me if they were picking up a particular item and brand so I corrected what he was picking up. I finally received a message on my phone that it had been delivered and it hadn't. I tried calling the driver back twice and it said they weren't available and the voice mailbox was full. I called the store and asked them about it and she told me I had to go through DoorDash to get a refund. Their website is ridiculous. I tried calling the driver again and was then told that the number was no longer in service. So I went to the store the following day & talked to the manager. As we walked up front to check the system, he noticed my item was laying there on the shelf, tagged with my name, still waiting to be picked up. The driver NEVER picked up my order and also got a tip for not doing his job.
this whole system of doordash is bull crap .. exploiting both customer and rider . thank god we don't have such delivery service in our country and honestly it will never work here. "tip" is something you give by the good of your heart when you are "happy" with someone's service "after" the service. its not "before" , its not "mandatory" , its a good thing to do but if someone doesn't its totally his right. he paid for the food "and" the service at a restaurant or for delivery in the form of the "delivery fee" ! that is what the ethical , moral , legal obligation is between customer and the food/service maker/provider. anything beyond that the customer pays from his "hard earned money" is totally on his own decision . should not be mandatory or implied mandatory to get good food/service
For all you dashers just go live off unemployment like everyone else and stop bitching about not being tipped cry babies you chose the job sucks to be you go get another since you can obviously choose your own hours ijs
Please help. First, do drivers see or not see the tip before hand? Second, I am one who usually gives cash tip directly to them so I know they get it. I guess that is wrong. Lastly, please answer next question. I often order from Wal-Mart and asked things to be shipped. Sometimes, they decide to have door dash deliver food items. I literally got a bag delivered with one can of soup. I haven't requested this. But I hate to think the driver was supposed to or expecting a tip. Mostly I am not home to give them one but what would I base the tip on? The cost of a can of soup? The best I can do is leave snacks and candy bars for delivery people.
If the delivery drivers are making less than the minimum wage, I am happy to bump up their pay by pre-tipping. However, I don't consider that to be tipping at all, just me paying a fair salary for a service offered.
I was under the impression, and bear with me here, I'm not trying to be an asshole, but I really thought that a job like this was a gig job. A side job. A job for supplemental income. If you wanted living wage get a full time hourly or salary job.(and to be a fair an actual loving wage us hard to get anyway) BUT, at least jobs like that are a steady income that doesn't fluctuate so much?
Charge enough for the delivery so the one doing the delivery's can get a good salary without the tip. Tipping is not mandatory, tipping is something you should do if you believe you have received excellent service above normal. If those are doing the delivery se tipping as mandatory it's no longer a tip.
I don't put in a tip when I make the order. I have cash and if they get there quick then I pay based on service. Sometimes I pay $15 in tips for one delivery. I'm not gonna pay you before I get my food. It's like bribing and begging. No thanks. I only payed ahead one time and I paid $10, the person who picked up my food was an old lady who threw my food at my face and told me to go to hell. That was the last time I tipped beforehand
I love everyone coming for the door dash delivery people as if they created the app and have any control over how it works. If ya dont tip or tip to low they dont wanna grab your order, will wait until they get compensated properly for it. Stop acting like if you were doing their job you would do anything different then they are. Also, just to point out that yes most services you tip after, but whenever I order food online for pick up or pizza delivery, there is usually the option to tip ahead. If get food delivered and you are tipping when you receive the food, before you take a bite, which means you are always paying before you have completed the full experience of the service. Thats how delivery works. If you were unsatisfied with the food you would have already paid and tipped - so lets quit with the I only Pay after the service - cause it's simply never true for ordering via delivery.
You have the option to change your tip amount if you are disappointed in your service. You may also send a message to your dasher to let them know you prefer cash tip. People don't realize what we go through to get your food to you. In my experience I have had several staff members treat me very rudely. We sometimes have to wait long periods for food to be ready or in long drive thru lines because the lobby is closed. Dashers also put themselves at risk in traffic and inclement weather and that's not including our gas or wear and tear on our vehicles. I feel like we deserve at least enough of a tip to cover a gallon of gas. I mean that expense happens no Matter who brings you the food. You are receiving a service and I'm not saying you should tip a fortune but even a dollar or two makes a world of difference.
Here's a solution.... With the obesity problem in this country, why don't we get off our rear ends and go get our food like we used to do before door dash and uber eats.. Now I do understand that there are some that are unable to go themselves because of medical reasons, but seriously, has anybody gone to the beach this last summer? I have,and at most, 30% of the people there were in shape and at their optimal weight... Tip or no tip, these services are just making a nation wide problem much worse..
used 2 wrk 4 ubereats. got tipped like ONCE evry 8 orders. Been in service industry 13 yrs, fine dining etc- customers always love me so I kno I did well...btw the order bein right is up 2 the restaurant,we usually arent evn allowed 2 open the bag & the timing is based on wen we get the call & wen the place is done makin the food so usually driver has NO control over food bein cold/wrong. at uber, pple tip AFTER, so I was appalled at lack of tips & quit. Customers also lied & said I never delivered the food wen I did & uber'd take MY MONEY 2 cover it! Always in Camden,which is like Murder capital of the but app wont say location till u accept order! I get $3 a delivery 2 risk my life as a tiny cute white lady & it dont even cover gas/maintence! Uber USED 2 hav promos & u could make an xtra $4 per delivery on most orders so it was worth it but 1 day they were gone! ppl gotta realize tho if acompany is made 2 pay more wages theyre jus gonna raise fees 2 customers so jus tip if u don't
Whoops comment amendment...I meant to say if my address says C3.....why would someone leave my food at C2. LOL! They still got a really good tip, I just hope I don't that driver again! Normally excellent svc though, I can not complain.
I dont even go to this one zone called sparks because people in that area dont tip. Hell they all can starved to death lmao. Hell with your life guy driving around aint that simple specially at night going to your ghetto neighborhood.
No quality in service, no tip necessary. Get a job where you don't work for tips if you won't accept all tips and give quality service regardless of it. Sad world.
Tips should be earned. Go get a different job if you can't bring people warm food.
I'm a doordash driver as well and know how bad it can suck to take long delivery orders for a low wage hoping for a good tip only to find that you've driven 10 miles or so for just a couple of bucks and that happens far to often especially now with covid people just tell you leave it at the door and they don't have to see the look of dejection when you've dropped off yet another ridiculous order for an amount that doesn't even pay for my time and effort and barely my gas . So here's a tip "pun intended" tip your drivers most of us don't take deliveries if it has NO TIP.
Thats why I basically quit running for Doordash. Uber Eats give me way better base pay and allows the customer to adjust their tip up to 1 hour after the service is complete. Doordash wasn't even giving me enough for gas and in my area of low income people hardly anyone tips. So I was making pennies.
I've worked for DoorDash before, and I think it's stupid that Dashers are skipping orders because of the tip. For one, when you sign up to be a dasher with Door Dash, you acknowledge the way pay is set up. Secondly, Door Dash has a system setup, that if you continue to cancel orders regularly, or get poor reviews from your customers, you can/will be let go. Door Dash isn't meant to be a job to live on, it's meant more to be a way to earn some extra income. Yes, it's frustrating to not get tipped, but by the time all the fees have been added, you may have well gone to pick the food up yourself. I don't feel bad for the dashers, but I feel for the customers, because people are petty enough to not do the job they willingly signed up for, knowing the risks. Also dashers need to keep in mind, that there are a lot of customers, that see all the fees added on, and feel they're paying more than enough as it is.
You can solve this by prompting for the tip after delivery confirmation. Simple as that.
Yeah I'm gonna tip you 15% for what should have been the basic service? Isn't the expectation that it arrives warm and on time. Shouldn't a tip be for good to great to exceptional service? Tipping as a whole should be the exception not the expectation. Now you're allowing businesses to suppress wages in another line of work "because tips"
You'd be surprised how many people never tip. Door dash started losing drivers so that was the compromise.
Load More Replies...It is the same with all delivery services not just DoorDash, you show what the tip is going to be and depending on that, how fast you get your order delivered to you. I put down $5 as tip, and depends on how fast the dasher responded to getting it and texted me stating hi, this is your dasher so and so, I just got your request and I am heading right now to the restaurant. I will text you when I'm leaving so you can expect to see me soon. Thanks for ordering from DoorDash. And in about thirty minutes of ordering, I got my order and depends on how fast they get to me, I will raise the tip from that five dollars up to 10. And I tell the dasher that you have done exceptional and do expect to see a change in the tip for the good. I always end up tipping good and rating them a five star. Tips should start at five dollars and can go up no matter what the original order is priced at.
"You get your food cold if you don't tip!!!" Later... "Actually the driver doesn't even see your tip until they complete your delivery." Okay, what was the point of the first video other than to gain clout? Now many people are not only thinking that tipping should be a mandatory demand, but on something that is actually a lie.
Any of these delivery services are the most stupid jobs I've ever seen. They dont even compensate drive time and thats trash. I'm a plumber so I know what people should be getting paid for this delivery drive time and the wages doesnt even come close. Just another company that wants slaves.
When my girlfriend worked for Door Dash she got the food delivered as fast as possible and usually got cash tips upon delivery.
The biggest problem with every comment on this thread is calling it a tip. It would be so much better to call it compensation. How much are you willing to compensate someone to drive a certain distance to do something you're not willing or able to do? The time and distance paid for by the delivery service is around 23 cents a mile no matter what you tip. They also get paid for time, that probably comes to about 10 cents a minute for time to get to the restaurant and to you. So if you live 20 minutes away from the restaurant and it's about 10 miles they will make about 4 dollars and 30 cents for that order regardless of your tip. Now factor in gas and taxes. Now that driver is making closer to $3.00 for this trip. I use these services and always pay a minimum of $5 and for restaurants further away I do about $1 a mile. This is plenty enough that any driver that gets the order will be more than happy to take it. I don't look at it as a tip, it's a compensation for a convenience.
When I ordered door dash the delivery fee and inconvenience fee came to $10 on a burger and fries that cost $9. I'm a truck driver so I can't leave the dock a walk a mile to get my own food or else I would. So charging $10 a mile on delivery is outrageous!! Then when the food came an hour later the drive gave me my drink and a bag and took off in a hurry. When I opened the bag there was just the empty wrapper my food had been in! The driver ate my one and only meal for the day.
Truck drivers some how survived way before there was doordash and grubhub. Just saying.
Load More Replies...People that complain about a service another human is performing for you when they have GIVEN UP THEIR OFF DAYS, TIME WITH THEIR SIGNIFICANT OTHERS, TIME WITH THEIR CHILDREN, TIME WITH THEIR FAMILIES, TIME WITH THEIR PETS, IN A COVID INFESTED ENVIRONMENT, ULTIMATELY RISKING THEIR HEALTH AND SAFETY to sit in traffic that’s not ALWAYS going to be “jam free” traffic that is sometimes gridlocked, stuck behind a wreck, not always having the roads magically open up to them and give them green all the way to your self centered, selfish homes where YOU ARE WITH YOUR CHILDREN , SIGNIFICANT OTHERS, FAMILIES, PETS AND WHERE YOU DON’T HAVE TO PLAY HUMAN FROGGER WITH LESS THAN COMPETENT DRIVERS, WHERE YOU ARE COMFORTABLE IN YOUR LAZY BOY, put your track shoes on and GO DO IT YOURSELF. The same as YOU THINK tips shouldn’t be given to these individuals, IT IS THEIR RIGHT EITHER TO NOT PICK IT UP OR TAKE THEIR SWEET VALUABLE AND PRICELESS TIME GETTING IT TO YOU……..OR NOT. #tipyourserver
I'll tip what I tip and will not be made to feel bad about it. I could take my lazy ass to the restaurant, but I paid over the normal price for the food in the first place. Don't take the order, fine. Food gets cold fine. I'll complain, get my money back and keep the party moving. Dont act like DoorDash isn't making enough money to pay a living wage. Don't like it? Strike! Force them to make it worth your while. Force them to help with the expenses. It's a trick of the rich to make their employees (or contractors) blame their customers. Do better.
Man I gotta school y'all real quick. I do UberEATS. Kinda the same. Listen. The base pay is a real thing. It's ALWAYS about 2 dollars. Listen. Customers. Think real hard about where you are ordering from. Some people have the NERVE to order food like 8 miles away but you don't tip??? You think I'm going to drive for 30 minutes to make 4 bucks? No, I'll decline those cheap people who don't tip. You tip good and I will have your food at your front door SO FAST. You don't tip....well... Good luck
Doordash, Uber, Lyft, Grubhub... They all focus on the tipping economy. Customers pay to make your business work. You don't ahve to pay your worker s**t.
I know what it like to deliver food knowing I won't be tipped. We aren't allowed to pick and choose what we deliver. I have taken lots of orders and not gotten a tip, and I still say thank you, or tell the customer to have a good day. I find it is better to be humble, than to get mad over a tip, cause in the end I still manage to pay my bills.
I don’t understand how y’all expect a tip before the service is done is beyond me really yet I’m not tripping bc I live Igor behind Taco Bell n McDonald’s walking distance 🖕door dash
If this is true then this is a lawsuit, today's generation forget the definition of a tip a tip should not be expected a tip should be earned over fast, courteous, and care for the items you buy. Imagine being a waitress and you take an hour to seat people at a dinner, complain about the job to them and give a snobby attitude about not getting paid more at your job in front of customers. I see this as a a lawsuit over the fact if a certain type of food is left out for an hour and goes bad theirs this thing called food poisoning not to mention the amount of insects that can land and poop on your food. Plus if your food is cold the customer can just call Doordash complain and the driver gets blamed and they loose their job.
My friends and I use these services plenty, with that said we always tip around 20% and normally don't have issues. When we have an issue we simply make a recording for our proff and write the company and 100% of the time we get refunded sometimes we even get goods in addition to our refund!
I come from a family of bartenders and waitresses. To me, Doordash is like waitressing by car. My bartender father told me a very long time ago that the word TIP is really an acronym: To Insure Promptness. A tip is given ahead of a service (like to bellhops) to secure the service is done well and efficiently. I am way more likely to accept a Doordash order that I can figure out includes at least SOME tip amount. Nothing worse than delivering a $100+ meal for $4.25.
I live in one of the areas they are required to pay a competitive wage. It's still fully tip driven. So if you order $20 worth of food it'll cost you like $38-40. For $30 it costs $55-60. And if you order it through the delivery companies app/site, the food costs are also inflated 20-30% with the same 90% or so in fees. They could literally be paying the drivers here $20-25 an hour off of as little as one delivery per hour and still be raking in the cash. And while they don't pay them that much, they still pay them better than almost any where else with delivery services and you can still end up waiting 2hrs for your food. So paying the drivers more doesn't mean better service. The size of the tip doesn't necessarily matter either because that tip is now locked in. On top of that,, they are given incentive to delay picking up the orders? Ya, no. The only ones getting screwed are the customers.
I work DoorDash, Uber, Uber Eats, Lyft, Instacart. DD and Uber Eats are very shady on their dealings. Customer pays $50. Uber takes $10 plus. I end up with maybe $5 if they decide to not tip. (Uber Eats) I stopped doing DD because the fees they offered me were absurd and not worth my time or gas. People getting charged fees and delivery fees that don't even go to the driver. So naturally customers think DD or Uber are supplementing the drivers income. However these gig companies are taking money from the restaurants or stores. They raise the price of the item and charge the company/business a fee to use their platform and equipment. Then they charge the customer that orders items or food. Then they take fees from the (driver) The whole tipping is a slippery slope. I do feel people should tip for great service. Not be forced to tip to make it seem the driver will get more money. But again DoorDash uses the desperate driver to accept anything or be deactivated.
Yes at papa John's, when u add a tip to your with your credit card we would get it at the end of our shift. We always knew which ones tip and who doesn't and if they were clocking their self out with orders they look over yours
And with this article, people are coming so very, very close to understanding why people don't want to work, and why the model of tipping should be abolished in favor of a living wage. Y'all are so close. SO CLOSE. Love, Your bartender ($2.13/hr)
This is a terrible business model. If your food comes late or arrives cold, you're not likely to reuse that delivery service. The meal shouldn't be prepped until after a delivery driver is confirmed. Also, it should be worth the delivery driver's time (and gas) to get the order and then get it to where it needs to go. That's on the company. Tip falls on quality of service. Sure, I'll dish out at least 20% regardless, but like it was pointed out it feels more like coercion to get the full service from the company.
What the hell is the delivery charge for then? I never tip or use these delivery services coz tho. A restaurant owner once said, "if we pay them more then we have to charge more for the meal." Me in my head, I'm ok with that tho.. tipping is optional not mandatory. I prefer seeing a final price and that's it.
That's wrong because I leave zero tip cuz I like to tip in cash and I always get my food within 20 minutes nice fresh and hot
My orders are never late most of DD driver know I tip in cash on top of the tip.in the order ,most of the time ahead of deliver time.if late I still tip, save me a lot of trouble of wasting gas n fighting traffic.
Omg ppl really? Here's the real deal. Ppl don't wanna tip flat out. They feel its necessary when going to a restaurant but not so much when it's Uber, Lyft or someone delivering food. TIP and most times you will get a good response with the exception of sometimes not as nothing is perfect in this world and nothing ever always goes smoothly! These apps are flat out taking advantage of ppl. Would you go spend your time, gas, mileage, wear and tear on your vehicle just to get a little over $2 to which by the way you didn't have to turn right back around and put in your gas tank again? DOUBTFUL. So what about this time that you get six or seven dollars or maybe $8? It basically evens out when you have to average it out for the many times that you get paid $2 and some change or $3 and some change. Ppl would get far far better service if they tipped and well! So many ppl say they will tip, but don't. Why ppl feel the need to tell a driver that if they're not going to, idk!
For the comment about tipping before. No. It is more like a bid than a bribe or tip. Dashers are independent contractors. They don't have to accept your offer.
I am sorry...but a tip whatever the amount is a BLESSING....because whatever the amount is...it is more then you had yesterday
I'm sorry but I would rather walk to get my food then to be told that because YOU don't want to work a REAL job,that I must pay extra for a service that I have already paid for or receive less then adequate service,could you imagine walking into a restaurant and waiting 2 hours for your food because you refused to tip the waitress b4 seeing if they are capable of doing their job effectively?? And in return DESERVE a tip?so door dashers say its the customers fault,NO IT ISNT,It is their fault for believing that they are deserving of a PRE-SERVICE TIP,GET A REAL JOB,And stop trying to use social media as a platform to help lazy people get paid
When I'm doing the carryout orders at the restaurant I work in Doordash is my bottom priority. I'll leave Doordarshan drivers waiting until I get my take out and carryout orders done because they actually tip. When we do Doordarshan dash orders the drivers get all the tips and I have zero incentive to help them make their money cause I'm trying to make my own.
Well next time, we poop on that food that you made for the customer and we blame it on you and your restaurant. We get the tips, cause we use gas and our time. I wish I was picking up an order from your restaurant, to show you that if you don't make it ready within 5-10 minutes, I'm gonna call your lazy ass out in front of all of your WALKING CUSTOMERS. Fu**ing loser! You do that to me, you're gonna see another thing coming. All the doordash drivers makes more than you anyway. You probably have DUI and can't work for the company, that's why you're so butt-hurt! :)))))
Load More Replies...Kk I doordash. 1st off your tip is totally irrelevant. Tony Xu has made it so da tips are now hidden. An app called Para Gig used to tell u da total payout. Tony Xu said nope and had da code rewritten. He is bent on hiding da tip. All dashers agree on dis ask fo ur self. I promise u I can take orders and show u myself. So fo those of you saying I tip really gud and still get screwed. It is because ur tip is hidden. Facts. If u want to change how u get ur food use Grubhub. Grubhub does not hide tips. They actually encourage u tip. Tony Xu is garbage his app is garbage and he does not care about drivers. He wants to be a billionaire so if u want it to change confront Tony Xu or stop using DD. Oh and cash tips are very far and few I between. Dashers have been burnt by "I tip cash on delivery." So yae dat don't work fo me either. U can put it in your directions but nobody believes it unless ur a rookie. I have ova 3k in deliveries. I know what I'm talking about.
To add insult to injury...IM TOP DASHER!!!! SCREW DOORDASH AND SCREW THIS F***ING JOB!!! GRUBHUB HERE I COME
So people become Dashers knowingly they will be paid a crap wage just to complain to their customers about their poor choice in their preferred job and expect the customers to foot the bill on their poor life choices then get salty when customers refuse to pay for crap service.... Its this common core circular logic that is being taught to children and then they crap out these sub par humans into society.
Doordash and Instacart were a lifesaver for me to get food to my elderly and disabled parents during the pandemic. We all lived in different households and nether parents drive. I visited and delivered food and checked in regularly but couldn't always be available. I tipped really well and was lucky that food and groceries got to the most if the time. Eventually my Instacart account had credit card fraud, so I had to delete the app.
I just now got a double order, each 5-10 miles from restaurant, combined pay....4.50. At the rate of 2.25 a trip(when gas here is 3.18 a freaking gallon!!!) , that's totally ridiculous!!!! And the "peak pay" rate also sux...none till the weekend, then it's a whopping 3.00 extra per order...AFTER MIDNIGHT WHEN NOTHING IS OPEN!!! THATS F****D UP!!! I HATE DOORDASH AND DIPSHIT WU!!!
TIPS- to insure prompt service. Tipping started out as making sure you get above average service by giving those servicing you something extra ahead of time to pay more attention to you
Y'all can complain as much as you want. Drivers are *independent contractors*. You decide the pay based on the tip. The driver decides if it's worth their time based on pay. If you're regularly getting your food late even though you "tip well" then you are not to tipping well in the eyes of the driver's and your food is sitting at a restaurant until doordash pays enough. That's it 🤷♂️. Delivery services should pay more. It's not traditional tipping. Blahblah. Your foods still going to be cold though bro.
I only tip cash and the longer it takes to deliver the less the tip gets. I also check my food all before I tip. Tips are for good service not for doing the job.
It sounds like customers are misunderstanding the term TIPS! TIPS means “To Insure Prompt Service”. Have you ever seen the old movies where the customer slips the Maitre ‘d a few dollars? This is to get a preferred table and encourage the Maitre ‘d to take excellent care of the customer. TIPS traditionally are paid in advance of the service!
I am a part time delivery driver, and for those of you who choose not to tip, first and foremost, f**k you. Secondly, all you are doing by not tipping is prolonging the time you get your order next time. If I have three orders, and yours with no tip came in first, and I have two that came in after yours with tips, who do you think is getting their s**t first? Not you, you f*****g cheap-ass ungrateful f**k. My motto is "If you don't have the dollars, don't f*****g bother.
Doordash have nothing to do with incorrect orders, if you cant tip then maybe you shouldn't be ordering food. Alot of times it's on the restaurant. There busy and we have to wait or its late due to traffic. Some restaurants are just bad in service and dahers don't like going to them so it would get passed up. But be mindful people, you know your order is coming from across town most of the time. Your getting extra service to bring it to you, that in its self is worth a decent tip. If not then get up and get it yourself. Remember before these delivery companies came along ,none of these restaurants offered delivery. Especially during the pandemic, you know how long the lines are to get your food??? That's probably why your ordering Doordash. So please tip respectfully we are like waiters with delivery. It's so many factors involved that you customers don't know about.
You guys know that you can edit the tips, right? Like, normally I just do whatever the middle option for a tip is. If I get my food that isn't cold or obviously has had food taken from it (yes, this has happened to me before) I won't mess with that tip. If the driver is super nice and actually cares, I'll edit it to be more. If I get cold ass food that I've waited over an hour for or if there's an obvious issue, I'm taking off that tip and reporting them. Yep, done that before too. And then that Dasher who stole some of my food (I know because I had gotten McDonald's and there were some fries at the bottom of the bag but no container of fries) has the nerve to bitch when I order again and they obviously knew it was me. 🙄 Guess what? I cancelled that order right away. Basically no one is making you people pick food up. Do a good job and you'll get tipped well, do a crappy job and you won't. I'm not going to bribe you to do something YOU ARE DOING AS A SIDE GIG.
I'm a dasher and another reason why your food may be cold when it arrives is because we sometimes have multiple orders, or we have to go to a restaurant where the drive thru line is long and have to wait a rediculosly long time just to make it to the window and by that time the food is already cold when we receive it.
I quit using delivery services because their service is garbage. I've tried tipping good in the app. Still don't receive food for 3 hrs and wrong order at that. I changed to 0 tip in the app and tip in cash. Still horrible service.
Here I was about to order through one of these services for the first time to see how it was, f**k that now. I know how some people are that deliver food, if they aren't getting what they want in tips, they go tge trifling trash route and mess with people food out of spite. See too many Dashers on here willingly ignoring comments and experiences of how many terrible delivery drivers there are, and keep trying to equate it to a person not tipping even when they say they tipped beforehand. I understand people need to make more than starvation wages and some are in situations where a delivery job is convenient, bit don't keep expecting customers to pay the maximum on tips to make up for the low paying job you may or may not have had to choose, and give you a tip that covers your gas, car insurance, natural wear and tear, other expences in your life etc. Your tripping at that point. There are just asshole lazy drivers out there, at the same time if you order, don't be an asshole and not ti
Doordash and all corporations should increase their base pay contribution instead of making drivers look entitled. It's not on drivers if an order grows cold. It should be addressed with doordash and merchant. There are food safety violations folks. Drivers are just that, driver. We can and at times do advocate for customer, but that limited in what we can help. Customer and driver support is also not easy simple to contact. Surprised !?
For the love of God. Cook your own damn food people. If you can't tip to eat out, if you can't tip for takeout if you can't tip for delivery cook your own food. You are the bane of society. Everyone in customer service hates you and it is because you are not only stupid you are stupid and cheap
That’s OK, I just chat with customer service and make them give me a full refund. I’m paying a premium already, if it’s not perfect (99% aren’t), I contest the order. My lowest tip has been $5, from a restaurant literally within the corner of my street. Sometimes I’m just on a work call. Almost no order have I not been partially or fully refunded. Dashers also love leaving food on the ground with the ants, despite a nice table there to sit it at my front door. Those orders go straight in the trash. I’m not in prison, am not eating bugs off the ground. One time I had property damage, for which they mailed me a check for $700 after police report and camera footage. My relationship with door dash? They suck! 99% of orders with a drink will be missing it unless sealed with the order. So I show them the delivery photo and get a full refund. I’m now at the point if they forget an item, I trash the order and ask for a redelivery. I hate dashers complete lack of caring.
That is some bullshit! I ordered door dash just last night and I tip as high as it goes because I know folks need/deserve it. The food was still an hour late and f****n cold.
I get it but at the same time it does suck that it has to be like that. I have never liked tipping through the apps because i have just never really felt confident that the FULL amount tipped will go to the driver every time and even if it does is it instantly??. I have just always felt better putting the tip into my delivery drivers hand in cash. They went through the trouble to get me my food today, not 2-5 business days from now 😂 90% of the time i don't tip through the app, but i do tip, and i tip generously at that. Im just glad that the ones that do decide to pick up my order regularly know that and don't have to wonder about accepting it next time😊
And that's why I don't use these Apps. I tip cash only. Tips shouldn't be counted by the company and until the government gets rid of it's poverty wages they shouldn't be taxing tips either. Frankly speaking since tipping isn't mandatory it's a cash gift.
It's pretty simple, folks. You aren't "tipping", you're "bidding". Low bids aren't getting filled. Drivers have bills to pay and $2.50 for 20 minutes of work won't cut it.
1- Tip is after delivery. 2- Mc Donald's gets skipped because McDonald's orders are notorious non-tippers (who can blame them, they want a sub $10 meal), and, McDonald's also hardly ever has the order ready, causing the driver 5 to 10 min lost time (non-paid). Those are the reasons McDonald's orders aren't picked up as a priority. Same with fried chicken places. Most customers of fried chicken places don't tip, and the entire car stinks to fried chicken or fish. 2 reasons those orders don't get picked up with a priority either.
Just to shed light on the "bribes/tip" comments, that is how tipping started, people would give money up front to make sure they received the best service. When I was a waitress I had customers tip me upfront and tell me based on my service there was more at the end. Also, once your food is delivered you can change your tip.
I always felt it was more a case of I’m paying the restaurant for the food, the service for providing the platform( ie, delivery fees) and then I tip my driver for taking the trouble to go there, deal with all the bs and then drive it to my antisocial self. Personally, I’m more vested in rewarding the person who is letting me stay home but I am in essence paying three different entities, each of which are providing me a service. If I don’t pay one of those entities accordingly, I don’t expect terribly good service.
That ain't even a discussion you don't wanna do it the dont tf yall act like there's a gun to yall head making yall take the $4 if you don't want to then don't but the point on bringing it cold is stupid because you bring it cold I can feel that its cold and late what you think I'm finna do ohh well it did just get here no tf ima let doordash know and get a refund thats why if you don't wanna take it then don't and idk what they get payed but ik people that make $100-$300 on it so I don't think its $1-$10 cuz thats from a couple days
Then go get your own f*****g food. Simple as that. If you don't wanna tip, then your food will be cold, we won't pick it up. And after that You have to get up your lazy ass, drive your own car, use your own gas, and then pick it up yourself lol
Load More Replies...Complete shite! I tip WELL! the last time I used the service the order was well over 30 mins late. That was it. I used to think people who got payed well would perform well. I was horrifically wrong.
"I have an idea. Maybe DoorDash should pay their drivers a livable wage..." Wow. Do you even hear yourself? That is what the tip is for. In order for DoorDash to pay the livable wage, it becomes a "forced" tip since they will just add it to your bill. Then their cost goes up, and you stop using them. At least if you tip, you can be (more) assured that it goes directly to the driver and not soaked up by the corporation.
I've never used one of these services. It's gross. I don't need some stranger handling my food. Plus, I'd rather just get it myself... But from reading the comments here, I realized that the problem is with the app. It is not designed correctly. First off, what people are referring to as a "tip" is not actually a tip. So, in order to fix the problem, the first step is to rebrand the "tip" and refer to it as what it actually is. The way the app should work is as a "pay your own price" service. Once an order is put in, a base delivery fee should be calculated and forwarded to the customer as the minimum price. The customer would then be prompted to input the price they are going to pay for the delivery. Never once should the term "tip" be used. In addition, it should also be let known to the customer that drivers would be more attracted to a more generous offer. If you design it this way, then there is no more ambiguity in fees or debate about tips.
Door dash needs to understand that if I wanted dogs to sit on my Pizza. I would call the pound. I will not tip when the dasher has no respect when bringing my food. That she arrives with two dogs she can't control. Then allows them to sit on my food. Why don't you hire decent people with respect. Then pay them a liveable wage. Gad prices are not dropping anytime soon. Insurance cost young people more than old so who is coming out on top
You want a hug from a dasher when they give you your food? How about a foot massage? I have a solution for you. Don't use doordash, cause you're cheap as f**k. Move that lazy ass of yours and pick your own f*****g food
Load More Replies...A lot of people with weird power trips in these comments. Food service workers are the only people who get paid like this. Honestly we just need to have the cost included in the food and pay people on a normal hourly rate. No other career is based on the good will of others. At least the beauty of this system is the works have power.
Im a dashers...im not going to deliver for under what gas costs me...2.25 is not worth my time...i sat at McDonald's today for 20 mins....not including waiting before I left them know I was there...the lobby was closed..so drive through it say...get to the window the guys says door dash?...yeah...ok pull up we will bring it out ...20 mins to by..at least 20 cars...i finally get room o backup to windows...he looks at Jenni said I've been waiting 20 mins...he says ok and hands me the orders.....yeah 4 bucks for all that time and then the customer got cold food....its not the dashers fault...lots of time its the restaurant .
Just don't use door dash or anything else and go get it yourself, the money you spend on gas will be lower than what you spend on an order that is probably a lot less than what these apps charge anyways.
I tip cash when the driver arrives. I have got the wrong order numerous times. One dasher even brought me someone else's food and came back to trade the bags AFTER it had been in my house for 10 min so that means the other person also had contact with my food. Smh! This has happened more than once. Which is why I stopped tipping in App and doing it personally with cash. I still tip with the mess ups..the service I have been provided by doordash drivers is unreal and quite honestly disturbing bc they definitely wouldn't appreciate being treated like that if they were the customers. I have always been taught and taught my children you do unto other as you want done to you. I have stopped using Doordash... it is a very helpful service especially on days I do not feel well and can't cook but there have been too many times we haven't been able to eat what was delivered because of this. Come on Doordashers do better! Please!
Last time I checked if otherwise known as gratuity is based on the word of graciousness I am gracious for the good service you have given me why do I have to tip at the beginning I should be tipping at the end and then her attitude to try to explain things I'll get in my car and go pick my own stuff up
F**k that tip or else bullshit. Basically telling people tip or their service ain't worth s**t then wonder why people don't like to tip. You chose this service job. Want better tips, don't threaten people or treat people like this regardless.
Yall f*****s who can't hold down a real job complaining about tips forgot how tipping is suppose to work, it goes on top of the bill, "BuT wE dOnT gEt pRoPeR WaGeS" boo f*****g hoo, dont work for them, I pay a price for convience, and it's up to the service provider if they want to pay a proper wage, why should I be responsible? Do I look like f*****g human resources? F**k outta here!
I put a small tip in until its delivered (correctly). If they do what I've asked in the notes (simply leave it where I ask, not at the front door), I increase the tip to 20%. I'm not going to give a 20% tip when 90%+ of the drivers deliver incorrectly/dont read the instructions/request. That's WITH my asking them via text, which some respond and some dont - and get this! - even half that respond still drop it at the front door. Most of the time I'm required to watch for my driver, catch them going to the door and wave them over to me in order to have it brought to the right place and not bother my roommates or have to run around to the other side of the house like some burglar.
As a waiter and bartender of many years, it's Doorsah's fault.. no one else's. Don't expect me to send you a great tip BEFORE service, and stop acting surprised when people don't. Why would I float you a fat tip just for you to barely do your job? Act like this in a service industry and watch how little you make. Tipping is all about the service you give, and it don't sound like you're giving ANY. Why would someone tip you at ALL? Blame your boss, not a customer whose being bribed and ripped off.
Blah blah blah... just say I AM CHEAP. Next time I come to your bar or restaurant or where the f**k ever you work, and you hand me that beer MR. BARTENDER, your tip will be ZERO AMERICAN DOLLAR. Then I'll see how you like it. And I'll tell you "oh don't blame me, blame your manager for giving you a shitty wage"
Load More Replies...I tip cash. The app has no option for cash tip. It get marked no tip and I have no way of saying you get tipped just not from my cc where the money is tight. I have had food three hours late (and refunded after just a little over an hour and a half of waiting for a fifteen minute drive) because of this. I have had drivers take it no problem and get fifty to a hundred precent tips because they kept it on time (of course it was small orders but still). I tipped ahead once on advice and had a bag delivered with half eaten food and thrown at my door for only putting as thirty percent tip ahead of time. I stopped using doordash after twelve orders, six late or cold, two damage/ate before getting to me, and four with great cash tips given out. Fix the system to let you tip after or be able to mark for cash tips.
There is no reason not to tip your delivery person. If you are too cheap to pay them for their service to you, pick it up yourself. I for one was glad to learn that the ones with no tip get skipped over, by my sister who worked delivering. I put a base tip on and if im pleased with the service i give more in cash. Im not sure why there's an outcry over tipping your delivery driver...these are obviously people who stiff their pizza drivers and have never worked in customer service.
Looks like my wife theory about tipping is not a theory anymore when it comes to leaving a small tip or no tip. I ordered McDonald's using DoorDash because my place of employment blessed me with a $25 DoorDash Card. After placing my order it left a $4.59 tip on the card. When my order arrived I gave my delivery lady $5.41 cash to make sure she received a $10 tip in total.
I always tip cash, whether doordash or at a restaurant. Their app doesn't give an option for cash tip so it gets marked no tip. I have had my food sit up to three hours before being delivered (it was already refunded as I got food elsewhere after an hour and a half.) But also drivers that show up and are surprised I give them ten dollar tip on a ten dollar order. Put the tip at the end after the driver comes. I won't tip ahead and have my food jumbled in a pile, half eaten in a bag and tossed at my door (which has happen) with fifty percent tip.
Ok so I thought I would put this out there. Does anyone know what TIPS stands for? It’s to insure proper or prompt service. Tips were actually given before you were served when it started. People gave money when they entered the establishment and the better the tip the better your seat and service. As time went by it then was given after the meal. Do your research and you’ll discover this. So tip to get your service or don’t. That’s up to you. But remember how much gas is and treat the food service people good if you don’t want to or if you can’t go get your food yourself.
This is backwards a lot of people tip cash because delivery time affects tips.... J/s so those drivers can keep thinking like that and stay broke for all I care... I've been in the service industry and good service should not be dependent upon a tip but just be there....
No tip required...u people must be dashers...why tip if u get paid to deliver...don't care how much u get from you job that's your problem really tho...if I'm upset at my job for being under paid I find a new job...how much money do u people think u can get for riding around in your cars all day really tho...this is super stupid ...I door dash all the time from alot of the same places weekly always tip cause my mom taught me better but I don't feel like I got to ...
So much entitlement to the tip. The tip is what you get for good service. Without customers, you'd need to find another job. Ever read the articles in the news where a door dash or uber eats driver got vindictive in response to their tip, and then they were fired? That's because the drivers do work for the company. I never tip based on distance. I tip a percentage based on the total, and that amount is the one without the added delivery fee. You can talk about lazy customers, go get it yourself, but entitlement for a high $ tip when all you did was drive the food to my house? Get real. You cooked nothing, and you did a heckuva lot less than any waiter or waitress who gets about the same 15 to 20%. Generation entitled whiney baby, check yourself, seriously.
Even tipping food still arrives either cold or missing items. What's also not fair is that u are bullying customers into tipping for service they haven't received yet. You knew the assignment when you accepted the job. Just like the waiter who lives off of tips..your service dictates your tips. If im going to tip i send a message to driver stating i will tip in cash based on arrival conditions.
I install TV's and surround sound systems. I'm gonna use this tactic. Keep the power cords until they tip me.
Well that's perfectly fine if it shows up cold because i expect ice cream to be cold. Arrive late and it melts? Even better 👍
let's not forget what the word TIP stands for TO ENSURE PROMPTNESS
Maybe if you stayed in school you would have a better job. Tips should be on service. I pay a delivery fee plus a tip. It's too much. If you want good tips .how about doing a good job!
I stopped using DoorDash a long time ago because you end up paying double what the meal is worth. They charge higher prices for the food, then charge delivery fee, and then you're supposed to tip for cold food and messed up orders too. Shut the door on Door Dash and it's crappy service and drivers.
I was excited to use Door dash, at first. The first time was great. I tipped at 15% , like I would in a restaurant. The next couple times, I tipped the same if not more and on one order the drink was missing. On another order the chips were missing. So...a big F off to Door dash, as they obviously hire folks with no morals. I'll go get the food myself.
The app don't work as you think it should. It works as it works. I take 12h+ to do 30 deliveries. It's just to make the math. If I do 30 * 2 dollar I'll spend 20 bucks gas and 12or more hours driving in a city traffic to get 60 bucks? Less the gas so 40? 12h/40=is less than 4 bucks/hour. Anyone here would work for this wage? Yes we do rides based on values paid. That's it. Whatever this money come from, base pay or tip, if it is too low we don't do. Thanks
Cheap people won't understand that. No tip, no trip. Simple
Load More Replies...A few things... 1st. Americans who don't tip are disgusting. You know that's how these businesses work, it doesn't matter if you want them to change, that's how they operate NOW. You not tipping isn't hurting the business, it's hurting the worker, the people you "supposedly" support. So tip. $2-10 goes a long way. I tip based off of time of delivery since I can order food that takes from a 5 minute-20minute drive. That's just me. 2nd. If you don't want to tip because tipping is "based off of service" (which is true, and dashers, you better be good at service because as easy as it is not to tip, it's just as easy to complain about a dasher and get them fired. Doesn't take much), you can have preferred Ubers or dashers. It's not that hard. Either way, tip. Typical 10% of the price is better than nothing. (Also if you don't tip just because service was horrible at restaurants, you're still worse than the server).
I never tip on the app. I ways tip at the door. The last time I ordered the kid that brought it to me was very kind and well mannered and I had my food with 10 mins I gave him a $20 tip and my order was less than that... there is no way i am going to pay taxes for a tip when I can give the full amount to the driver at my door.
Moral of the story, funny use door dash lol. I tip after service, not b4. You slow and food is cold you get $0. How am I going to tip you before I even know how your service is going to be? Y'all crazy!
As someone who prefers to tip cash when you get here, this triggers me. Also as a chef, this triggers me. You want to know who else doesn't get tipped in most places? The person who cooked the food you are delivering. But we still cook every meal respectfully.
I’m a firm believer in tipping because I waited tables for years. That being said I do not think anyone should be obligated to tip upfront. After you receive your service you should be able to decide what is reasonable. I also do not agree with ppl that say they shouldn’t have to tip for this type of service!!! Seriously???!!! If you’re too sorry to go yourself and want the convenience of delivered fast food either tip or go get it yourself. Just my opinion tho
Biggest problem in our country is people tend to forget what the concept of Tipping is for and just expect it no matter what. Sorry if I get cold food or wrong order then you don't deserve a tip at all. I think it's unimaginable to tip before you get your service. You tip for gratitude for GOOD SERVICE not BAD SERVICE and these drivers think they should be tipped no matter what. That's why I don't tip until I receive the order and if it's cold or wrong order I won't even accept the order. I call the company and request a refund and call my credit card company and request a immediate stop payment. These drivers forget the customer is what your supposed to PLEASE to EARN that tip if you can't do that then you don't deserve a tip and should find a different line of work.
I never understand the complaints about delivery fees and tips. Delivery services charge a fee for them as a middle man. Pizza places charge a delivery fee to pay the drivers gas (most of the time). Tips are helping pay the wages for a person using their time and vehicle to bring you food. Not the businesses fault that wages for these workers is low and tips are expected, it's just been that way for too long for anybody to try and change it. Tip your drivers and don't whine about delivery fees, or go get your own food. Ppl expecting to pay no more than the price of the food, and have it brought to their door, have no respect or gratitude for the delivery person and their livelihood. And if tips weren't a thing, those delivery fees would be MUCH higher
Wait a second, why did McDonald's even put the order together if no one was there to pick it up? How did SHE know to pick it up? There's a lot in this that just doesn't add up
I just don't understand why doordash doesn't save the order UNTIL somebody agrees to make the delivery. When I order fast food on the restaurants app they don't even start the order til I get there. Keeping it pending until somebody is on the way seems very reasonable
There are actually delivery jobs not a rip off app where you sit around a grab a bit of cash here and there . This business model was never meant for any one to sustain a living but it was made to grab a few extra bucks here and there you want income get a real job. You like to deliver get a real delivery job that actually pays Instead of one that relies on tips so you can avoid paying things like taxes and child support.
So I choose to pay Cash tip. Specifically for the reason of I want to know that the DRIVER gets Every cent of the tip that I opted to pay them. I'm always worried that their tip, if paid through the app, will then become a part of the Company's , whichever company they are driving for profit. When given the option I Add a message stating that their tip will be paid cash. I've worked places where the company takes tips from employees & where credit card purchases/ tips are held sometimes until end of month . When you're working for such low pay sometimes it's really helpful to get that extra couple dollars in your pocket Right Away.
When did customers stop tipping for a good job (which is the point of tipping) and start paying multi billion dollar companies employees so the companies didn't have to?
I call bull on this. Every so often I stay late at work and get delivery because it's easier than trying to leave work. Even though I always tip, there have been several occasions where I get my food a lot later than scheduled and/or cold. And I tip the same amount as I would at an actual restaurant (15-20%)
I'm sorry but that's not true at all. Every time I work late, I get delivery from somewhere and I always tip. And yet there have been several occasions where I still have to wait over an hour for my food. So no, not tipping isn't why the food can sit for an hour.
I was a Door dash driver for a while and I don't think her assessment is correct. I picked up orders regardless if there was a tip or not because most people tip AFTER the food have been delivered. In most cases where there are piles of orders waiting to be picked up, drivers have deliberately declined to pick those orders up because the orders are always fulfilled inaccurately or you have to wait 20+ minutes to pick up the order which eats into your potential earnings per hour. So again. I disagree with this courier's analysis of the situation.
This is BS. The door dash here automatically applies a tip for the driver and the food is still late. The driver is at fault because you can track them
I used to tip and well. It once did I get it in a timely manner. And most of the time my order was wrong but twice I gave the driver 20 cash bc they drove back fought to get my. Meal fixed and made Sure it was fresh and I gave them a 20 for it if I had more I probably would have given more. How well you do your job is how well you get paid . You are not entitled to s**t .
It seems a lot of people are on the same page, I have since stopped using app services for food. Paying $50 for 2 medium sized cold pizzas and tipping 25% should be criminal. It's better to support the restaurant directly by eating there or picking it up yourself. In my area it makes no difference if I tip 15% or 40% my food, if it arrives at all, is always cold. You should not be required to tip up front. Though I do agree some form of a tip should be required.
In other words, do not use door dash. They are willing to let cold unsafe food to be delivered an hour later. Some people cannot afford to tip because of financial.or health problems and rely on services like this to deliver food safely and effectively. Hopefully no one gets sick from their terrible service.
Its truly amazing that this whole argument is a thing. Tip more if you want your order faster. It is bribery. Be better at it.
Stop thinking of it as a TIP (To Insure Proper service), and think of it more accurately as the minimum acceptable fee for which someone is willing to provide the requested service. 'Cause that is what it is. Now that you understand how Dashers get paid, you also understand that the traditional meaning of "tipping" does not apply. Don't like it? Go fetch your own food.
Do any of y'all even know what tips means? To Insure Prompt Service. Also your driver doesn't make the food or control the heat so if it's wrong that's on the restaurant, not them. All they do is pick it up and deliver it. Anything is gonna be cold after sitting for 20 minutes getting to your home. Y'all acting like food stays piping hot magically. So ridiculous.
You should tip the drivers because they are going to get your food when you don't feel like going to get it yourself... the restaurant mess up your order not the driver so why not tip them... and if your food comes late then maybe it's because they don't have alot of drivers that day... and they shouldn't have to go against the driver that is on the road that day... I always tip especially with the pandemic the driver really put themselves at risk for us when we didn't feel like going out being put at risk
So the word TIP actually means to INSURE PERFECT PERFORMANCE. I was in the service industry for years and I learned people used to tip before the meal to get the best service from their server. Later on down the road TIPS came about.. to insure perfect service. Either way you should tip and the delivery companies should pay more. Being in Texas servers make $2.13 an hour.. Your life depends on tips. If you are lucky or bartending maybe 5 dollars an hour max. THEY MAKE A FORTUNE! People deserve to have good service as do the people that serve the food service delivery
Only losers won't tip someone who got in their car, drove to the restaurant, drove to the person's home, got out of their car, and knocked on the front door to deliver their order. Get off your ass and get it yourself. Typical wanting something for nothing attitude that is pervasive today. Ask anyone you know to go get your food for them and you'll pay them $2. See what they say lol
I once had to wait over an hour for my order because I didn't included a tip. HOWEVER, the reason I didn't include a tip is because I was tipping cash.
Lmao!!!!! That's funny as f$#& I do leave a tip ok but I ain't gonna leave some 10$ tip when I'm paying delivery fee this fee that fee and this other fee and 2. 3x my order has arrived beyond late and the bag NOT all the way sealed? Ya no and I've had my food delivered at the wrong house up the street and then I message the person and they called me a bullshitter and I'm playing games
Uber drivers don't get tips either! I am one and 5 stars but noone tips
Guess what, as long as people continue to play door dash or other delivery services games, they will take advantage of the cheap labor. Instead of bitching that you aren't making enough money when there are plenty of jobs open that do pay.
I think we forget that door dash is like a dating service for you and a person willing to bring you your food. They take a little off the top in service fees but the bulk of that money you pay on your order goes to the restaurant. Don't get me wrong, they are getting rich on nickels and dimes but your driver is freelance so your tips are not really tips as much as you highering them to provide a service. I wish they where paid a living wage too but they aren't so I always tip well because I'm to lazy or busy to go get it myself. Thanks drivers. I appreciate you.
Door dash is a scam i don't even know how there still around they charge 50 percent more on every order if you have a 20 dollar food order you can bet you will be paying to have it delivered at around 50 bucks I say screw that I'll go pick it up myself hopefully enough people do that and the shitty service will be out of business
It isn't just the tip, i've delivered a ton of orders with 0 tip. Doordash can raise base pay during busy time periods or you could just be on the way to another order and I can double up my cash. The actual calculations successful dashers do is Base Pay plus Tip for distance,convenience and likelihood of getting a better order if you decline. Sometimes it isn't even your fault, I'll decline orders from restaurants that are terrible to work with as well. You lose less app rating declining an order than you do if a restaurant screws you over. And Top Dasher powers from high app rating are pretty good.
Sounds like a bunch of you " entitled little bitches " feel everything should be free. This whole conversation started over why your orders sit on the shelf at the restaurant for an hour before getting picked up. On the delivery app it shows us what we're expected to get paid for that delivery. It does not show any kind of tip. But anybody with half a brain, which obviously most of you don't have. When you see an order that's $2 or less than $4. Then we know there's no tip in there. These are the orders that this conversation started about. Most of my tips are $4 or higher. I don't complain I do my job. And I make very good money doing it. As a matter of fact probably quite a bit more than most of you who are complaining out there. The reason why you're not tipping is because you probably don't make much money but you're lazy and you want people to do stuff for you for free because you feel entitled
Y'all fail miserably to understand. I'm in the Midwest. We get $2.25-$3 base pay. With COVID we cannot look in the bag to confirm the order is correct so blaming your driver is a punk move. Tip & get your food or don't & eat cold food. Y'all tip your pizza driver up front, this is no different. Oh wait! They aren't tipped either. If you don't want to tip get your food yourself! If my customer tips I bust my butt to get it delivered in a timely manner. Another thing y'all don't realize is that we don't make a living wage so we will deliver for multiple companies at the same time & non-tippers go to the back of the line.
If Door Dash properly paid drivers for the distance traveled (say make sure we get between $1.50-$2 per mile), then a LOT more orders would be picked up. Customers could also feel free to tip extra if they want to, if they felt the service was worth it. It would be a win win for everybody, but Door Dash simply refuses to do this. Uber eats does this and I accept most of those orders.
DoorDash is just garbage in general. At work, it will try and set a prep time of only 2 or 3 minutes for orders that require food be cooked. They auto-call so we know there is an order, and it asks you to press 1 to confirm the order. This means confirming a 2 minute prep time for an order that needs 10-15 minutes or even more. Even if we confirm through the tablet and set a custom prep time of 20+ minutes, a driver shows up after 5 then stands around being annoyed that they have to wait despite showing up early. Then I had an order delivered through DoorDash once and it was a bad experience, too. Ordered some Subway through Subway's app so I could earn points. They apparently use DoorDash to handle the delivery aspect. Driver arrives and drops off my order as instructed, except it wasn't my order. Had no way to revoke the generous tip I left for the idiot who gave me the wrong food.
I have an idea. One pay them a living wage. Two take away the option to tip until after the food arrives.
Y'all been tipping the pizza delivery guy for decades. What is the difference. All of you that are complaining about tipping you probably don't tip anybody anyway anywhere anyhow. So quit being cheap asses and shut your goddamn mouths
I keep seeing morons complaining about tipping the driver. Look because you the customer, is to lazy to go pick up your own food or want to waist your own lunch time traveling for food is not the drivers problem. Your paying extra for the convenience of having it brought to you. Now to those of you really "special" people expecting your driver to be qualify control of your order from your desired establishment, Is absolutely retarded. The driver has nothing to do with the restaurant forgetting to put your order together properly. Also the driver, uses his or hers personal vehicle for deliveries. So they need those tips for oil changes/brakes/tires/insurance and anyone who owns a vehicle knows oth insurance go wrong as well. What I mentioned is just basic maintenance. Then you have the cost of li to take care of yourself or family.So What I'm Saying is if your to f*****g lazy to get your own s**t, then pony up the extra dough for the tip so it can be delivered to your doorstep princess!
For customers that dont understand and calling the drivers lazy or angry, im going to explain to you using an example. Lets say i need my grass cut. I tell everybody i will pay 5 dollars for service. But my neighbor is advertising 15 dollars to cut their grass. Which person would you go to? My neighbor right. Its the same concept. Your bribing ppl to pick up your food. If your bribe is not big enough i will not choose your order to pick up. I will choose someone order that is higher because they are paying more. Thata the beauty of the system here. Drivers have a choice to accept any order they want. Customers are mad because you get punished for being cheap.
F*ck that sh*t! Find better jobs. And before anyone says anything, if you can drive, you can find a better job. You'd make more $ delivering pizza ffs. Glad I never hopped on the craze.
I tip in person after I receive my order insuring that it's correct
I don't care about putting a tip down before I receive my order. I ALWAYS tip, BUT! I have always paid tip in cash because I thought that was preferred. I'd even heard rumors that the apps steal tips paid online. Now I feel like I'm being penalized for not letting door dash steal workers' tips.
I always tip bigger than what they recommend and I still have dashers going to several other locations before mine and then mine is cold and they still have the nerve to ask me to tip MORE!
It's not mcdonalds we don't even make it till you arrive. When you you get here it shows up and we make it it.
Here in Sacramento, half the people I deliver to don't tip at all, not a single penny. And many of these people I deliver to have nice houses. You can't tip even $1?
What they don't know is that I will sometimes put a small tip but give a bigger cash tip because I want them to have the tip and not share...so guys yiu never know so do your best always
Doordash needs to pay their own employees a livable wage. It's a business's responsibility to pay their employees, not the customer's. And tipping is meant to be recognition of good service, not a bribe to get to the front of the queue. Congratulations, door dash, you just made yet another system where the wealthy automatically benefit and the working classes (the dashers and lower income customers) look like the bad guys and end up blaming each other and fighting amongst themselves 🙄
When you take into account the cost of the dashers time gas insurance and auto maintenance it’s hard to see them making a livable wage at the end of the day. Door Dash is exploiting the people who work for them. My boy worked for them and the reality of the situation is that many of the people who work for door dash do not make minimum wage even before the additional cost of providing transportation. Door Dash is a profitable company at the expense of the drivers and should compensate all their drivers fairly from their profits not at the expense of the customers and drivers. The government loves their big tech buddies and allows Door Dash and others to exploit their drivers. Modern day slavery.
She 100% on point. We can see how much the total expected payout is and if you don't choose to add a tip the expected payout is going to be low. Now sit here and tell me with a straight face that you are about to get up and leave your house to drive to a restaurant and make a delivery when the expected payout is $3.50 or less sometimes. Don't tell me there are a lack of drivers because there is not. There are plenty but they aren't wasting their time or energy for pocket change when they have to put gas in there car and do maintenance. Now 1 reason other than not tipping that you're probably waiting so long for your order is because people are picking up more than one order at once because that's how you make more money. There just isn't enough money to be made doing one order at a time and less someone is tipping you a s**t ton of money. I've had two orders before but a guy tipped me 20 bucks so I dropped the other order and let somebody else go pick it up to get him his food quick
I don't understand why shopper are getting upset because we don't tip them for their services, they have a choice not to accept and it's their job to do it if they accept. I work as a dealer do I get pissed off or upset if players don't tip me NO I take it as it is. Money is not easy to come by, if you only care about the tip changed your job if you choose to stay goddammit stop complaining and accept as it is. You don't have to accept what is offer and as customer we don't have to tip. It's our choice and decision. Life is hard enough but to hear someone complain about a few dollars. Once again find a another job!!!!
This attitude, and the fact the doordash stole an entire nurses floor of lunches on camera is the reason I will never ever order anything from doordash ever. So not only will you get a crappy tip you won't get paid at all because I won't be ordering from doordash and neither will anyone that works on my floor in the hospital. And furthermore little girl, besides changing your attitude, you know you don't know how to spell Caucasian. Go back to school.
They working on drone delivery. It will be faster, and fresher. Also no need to tip its not a person.
The "Delivery Driver " has absolutely nothing to do with the quality of the food or accuracy of the order. The "Delivery Driver " delivers the order for your lazy ass so yes you should tip them well. After all we have your food at our Mercy 😳
If you get a normal job where you make a base pay salary and that's it you won't have this problem of complaining about a tip. Get a real job with a salary and do door dash on the side for extra money. Or be lazy and struggle the rest of ur life scrambling for rent money based on how many pizzas you delivered....Omg this whole world has lost what It takes to be successful.....
I have ordered Doordash for a long time. I tip in person not on the app. But only if my food is hot and correct. More times than not it is cold and very incorrect. Plus I dont know if anybody else notices it but the prices you pay on the app are jacked up in price to begin with. Yesterday I ordered Little Cesars and a pizza I could have got in store for 5.50 was 10 dollars. The app already gets a higher pay than the order costs per item in an order they should pay a fair wage and allow tipping after delivery. I know that you can tip after delivery because I have done that as well when I didnt have the cash on me. It also must be worse in my area because in the winter there are a lot of Canadians and they dont tip because Canada pays fair wage for all jobs and tips are part of the prices. Lessons to be learned for DDash.
I used to doordash and have a 4.60 rating almost a top dasher. I let orders time out that have no tip. I won't accept the order to begin with. No tip, no service. I deliver hot food I use a space blanket and I am rarely late. You stiff me after I bust my ass to make sure you are happy I am not coming back period! Make the food yourself you cheap bitch. I tip 10 bucks all the time! No excuse. And leave at my door is promoting stiffs cause they don't have to look u in the face
10-20 years ago a tip was considered additional for great service. Now lazy ass people these days EXPECT a tip either if there service Is good or s**t. If you don't like your job and don't care about your job then why are you there. Food delivery should be part time to make extra money for your family or out for nights on the town. Instead lazy people just want the bare minimum job and drive around and collect government money and benefits....TRUE STORY and don't even argue that cause you all know who u are!!!!!
Not everyone can tip especially if they are forced to eat out every meal, thats $15 a day in just tips....I am fine if you skip my order I can also review the my order on the app and get a refund!
I don't tip until after , you can do that btw ! If my delivery comes late ,No tip and I just contact Doordash for a refund . That simple . The delivery prices are outrageous to begin with. You are not entitled to a tip , the same way that a server isn't. You have to earn that and that is by making sure my order is fully complete and NOT COLD. This sense of entitlement is crazy. "Tip me because I showed up " . Sorry life doesn't work like that . Get another job that pays better and stop relying on customers to make up for what Doordash doesn't give you, you need to unionize and apply pressure for better base wages!
My issue is before these delivery apps were popular, people would order a pizza from a restaurant. The driver comes, you pay the driver for the food then you tip the driver or tell them to keep the change. It’s no different with DoorDash, Uber or whatever delivery app you using. If you can’t afford tip for the food, you shouldn’t be ordering it.
"To Insure Prompt Service " At a restaurant you often have a minimum tip of 15 or 20% automatically added to your bill. People have not used to tipping for fast food so they don't tip. If you are not willing to pay for delivery in the form off a tip, go get it yourself. Maybe TIPS should be changed to delivery charge and speed of delivery suggested for pricing.
Sounds like McDonalds needs a new system. Almost every other restaurant doesn't actually make the food until someone shows up to get it, to make sure it's as hot as possible. They dig themselves into a huge hole by making it this early.
And now that I've read some of these comments 😬 Y'all need serious help
My boyfriend is struggling. He lives with his aunt who pays rent, and any money he makes goes towards hygiene products and, of course, food. They don't have a car though, so they literally have to get everything delivered, and they can't afford to give good tips, or any tips at all. I can't tell you how often he's ordered DoorDash, and it'd be hours later before he got it, and sometimes the delivery person would straight up just give it to someone else in his apartment complex, so then he'd have to hassle with support and end up getting credits back for the order and no food that day. It's shitty. Just pay them $7.25 an hour. Or, on the other hand, these jobs should go to people who are just looking to make a bit of extra money on the side and not try to live off it, but that's just me.
I'm sorry but when I used to Doordash and do Uber Eats I DID NOT have this problem. I was always super responsive with customers, and if came somewhere with food that was old, I asked the restaurant to remake it (if it was a fast food place). Or I'd call Doordash to have the restaurant remake it. It's not rocket science. I've worked in restaurants and predominantly Hotels and Casinos. Tbh alot of delivery people are assholes now. Before Uber, Doordash etc it was literally a job you had to apply for. Now it's something that's literally available to the general public (after verifying the necessary documents and your identity) and that's it. Just because alot of delivery people are crying about tips doesn't make them good people who even deserve to be tipped. I can't count the amount of times I've had a delivery person totally ignore my delivery instructions and leave my food outside or somewhere else at my apartment building (AFTER BEING TIPPED). So take this fight up with Doordash.
That's the beauty about Doordash, no driver is forced to deliver and no customer is forced to tip. It's all about choices on both sides.
First off I have worked fast food if the order is not picked up within 30 min u have to remake the food so it's fresh at least I know churches did this 🤷🏾♀️ can't speak for McDonald's cause I worked there too an the way they do s**t is absurd but just saying either way tip or not the food shld not be sitting for no damn hour 🙄 These customers need to be reporting this s**t to corporate
TIPS, To Insure Promt Service. If you tip you will get the service you are seeking quicker. If you don't tip you shouldn't expect any "dasher" to make you their priority. End of story.
Tip! Drivers do not control what is cooked or how its bagged. The driver use their gas, car and time to get your food. Otherwise pick it up yourself. If the order is incorrect call the restaurant and bitch them out.
I agree with both sides I'm a door dash driver , yes tips are for service completed but doordash allows customers to change there tips, so if u want ur food promptly a driver is more likely to take an order with higher pay and seeing some kind of tip will get the order taken faster. Drivers can't help hold up at restaurants or another obstacles that may happen out of there control but if service was bad after food gets there remove or decrease the tip at that point. As a doordash driver I agree they should pay more than 2 dollars per trip as well.
I door dash I agree with everyone yes tips r received after service but Doordash allows customers to change there tips after service is complete so yes I believe someone should tip so that there order is picked up promptly because a driver is going to take an order with higher pay and I'd service is still shitty u have a chance to remove or decrease ur tip in the app after the food has been dropped off.
Just an FYI about TIPS . Those letters stand for " To Insure Proper Service " and when it first started you would actually put your money down first . Why ? Well that meant that you set the expectation for what level of service you wanted. Only want $1 worth of service, ok you will literally get your food and Nothing else . Server has 3 tables, the one who placed the largest tip gets the best/ fastest service. Any ,just a little history on tiping .
If you get off your butt and get your own food, all this can be avoided.
You have to calculate how far you are from the restaurant, distance and how many minutes. Now double it because the driver now has to backtrack from your house back to the restaurants. So if you are 7 miles away and you don't tip, some driver is expected to drive 14 miles roundtrip, it will probably end up taking them about a half hour, all for $2.00 base pay from doordash. That's $4 an hour if you accept orders like that. Not to mention the cost of gas and wear and tear on your vehicle over time. What DD needs to do is what UberEats does. The customer puts the tip in beforehand but they have the option of changing it after delivery. So if the driver is crappy you can take the tip off, or if they were good you can keep or add on to the tip. Gives driver's incentive. Also UberEATS pays well anyway without the tip so DD could afford to do that as well..
No one is going to drive across town and do all the things that you ask for no tip. And then you all want “contact free” delivery so you don’t have to see the driver. It’s simple, NO TIP, NO TRIP! We are out there to earn a living and not be slaves. It takes a minimal of 30 minutes do 1 order so we buss it to do 2 orders in an hour. If you don’t tip then a driver is only making $3-6 per order and $6-$12 an hour. It’s not worth it and you’ll never get your food hot without a tip
I have worked at places that participate in these delivery services. The main thing I saw was the businesses not equipped to handle the online orders. Chipotle was the worst! Within 20 minutes of opening, there would be 40 online orders and they just keep coming. They were understaffed and there was no one to work the online station. So they had 3 people killing themselves to not only deal with the online orders but the never ending line of customers in the store. I was a cashier and had drivers showing up to pick up food and they would be there 30 mins to an hour. That is on the restaurant, not the driver. I worked a year at 7-eleven and when they started the online crap, I chose to leave. I would be the only worker because someone didn't come in. The rules were that when an online order came through, we had to stop what we were doing, including walking away from the actual customer standing at the register to fulfill the order. I refused to and was told I would be wrote up so I quit
Jesus. Wtf is wrong with your system. In Europe we don't tip at all forced. If we feel so we can tip someone. I pay what is said on the bill. Period. Lmao. I have to pay you additionally to do your work. You knew what you were signing for by taking that job. Either do it right or die starving. Pffff. What a weird mind. Gurl
Door dash should fox the app where you tip if you want after food arrives. That is the point of tip to thank them for prompt service!
This is the very reason why places like Pot Belly are removing tip cups, because of the problems and unwarranted expectations that their employees begin to demonstrate behind tips. It's ridiculous! You choose to work for these places. Give good service because it's the right thing to do and trust Karma and sowing good into the planet, the world and the life of others to repay you, once you've made enough deposits. Stop ALWAYS LOOKING FOR INSTANT GRATIFICATION! You'd better a happier person with greater peace.
News Flash: there is this thing called cash, talking about dead Presidents. I tip with dead Presidents, give me good service and I will tip with a bunch of them. Just because a tip isn't in the app doesn't mean the person isn't going to tip, it's idiotic to think otherwise.
Door dash (and pretty much every other similar service) operate at a loss and have never made a profit. Yet you want them to pay even more. What you're really asking for is for the service to disappear completely. For some folks these "gig" jobs are literally life saving. A lot has changed in the last 10 years but money still doesn't grow on trees.
This stinks if you want to pay a cash tip. I paid a Dasher a $20 cash tip on a $20 order last week. I just wanted to help them out.
What about those elderly and disabled people who are already on a budget with no vehicle?? Door Dash already runs $25-$30 just for an order, then you want $3.50-$5.00 more for a tip?? First of all, I'm not picking up nothing for $2! Sounds like a bunch of winers who need to find a better paying job! And for this article, I'm done with Door Dash and I've been a faithful customer. And btw...I tip well and food is still cold or late!!
Elderly and disabled people should probably save their money and be eating healthier food than McDonald's. At least get groceries delivered not this pig vomit factory farmed chemical preservative s**t you call food. Never used the app once. I know how to cook and wouldn't go out of my way to show the world I am too lazy to feed myself.
Load More Replies...I usually only do $20 minimum for a tip if I'm ordering Doordash. I only do it once a few months and is usually with a group order of a larger variety. Only once have I had to wait more than basically instantly to have a driver accept my order. That was because it was a Monday evening and there probably just wasn't a lot of drivers out in my area at the time. Tip them well or go get it yourself, you lazy turds.
And you can leave a tip up to 10 days after the delivery, have you ever even looked? Do you care that I was out there in that storm that you called doordash for so you could get some food, do you care about the $3,000 I put into my car every month in gas and maintenance fees and special insurance alone? Do you care that I have put in two clutches at over a thousand dollars a piece in under 9 months put on eight tires at $100 a tire in under 6 months? And you're going to cry over about leaving a tip beforehand?! Tried doing my job for a year. If your car could last that long
Also burning out 2 clutches in less than a year is a big problem... one clutch should easily last to 80+k.. so unless you're basically traveling 160k+ miles in a year, which is trucker miles, I think you might be driving a little rough on your car.
Load More Replies...She’s a liar for sure. That’s all cap. I have never ever tipped before I get my food. My tip is based on whether or not you follow my instructions on how to deliver the food, I.E No contact, contact, meet, or at the door, etc. I also look to make sure nothing is missing like drinks or a second bag, and lastly I make sure nothing is spilled. All good, a driver can make 5-10 off me. But im not gonna bribe you to get my food. You’re getting tipped for getting it here warm and safely.
Right you're crying over 2.60$ tip, okay you can go sit in the Drive-Thru at McDonald's for over an hour for your food it'll be warm then, or you could drive over the millions of potholes and speed bumps, you didn't pay for my car or it's maintenance, gas, special insurance and time, and no tip. Did you leave the light on? Do you live less then 5 miles from the restaurant? Are you sure? Because @ 5 miles away that 10+ returned for driver's, depending on where the hotspots are. If you live 5 miles I won't deliver for less the 10$ 10 mile=20$ because that's double distance! Especially if I lug up your Walmart order up three to five flights of stairs! And you only offered a 2.50$ tip?! WTF! There was 257 items here, you spent 347$ just on groceries. But you tip the person who's car you weighed down ran over pot holes and carried it to where ever you said, 2.50$. GTFO!
They need to do like Uber Eats. With you Uber Eats you can modify the tip after the food has been delivered. There has been times I wanted to give more money for a tip and times the service was horrible (like the one time the last showed up 45 mins late because she had to stop and get her and her baby some food from Whataburger after picking up my food from IHOP 😡) I have mainly had great experiences with my door dash drivers though. I have had issues when items not being there, but you can't blame that on the driver because the restaurant deals everything so they can't see what's in there.
If ur food order keeps getting declined by driver after driver, it's gonna sit! So when another driver, maybe one who just logged on work for the day, and saw a $10 order, goes immediately n get n delivers it. Is it that particular drivers fault that ur food got there cold? Absolutely not! Don't be stupid! U can blame the system, but it's ignorant to blame the driver.
It's like this, dashers are independent contractors. They do not work for door dash. We get paid by the order. Doordash offers an amount. Dashers decided weather or not to accept it. We cannot see what the base pay and tip amout are before an order is complete. Just a total amount. For me, dashing is now a full time occupation. I have to consider gas, maintenance, repairs, mileage, car payment, Insurance, and depreciation of my vehicle, and still be able to make a profit. I'm basically an owner/operator. I put approximately 40,000 miles a year on a vehicle doing deliveries, sometimes more. When being offered an order, mileage is shown. Milage from my location to the restaurant, and to the customer. We are given 60 seconds to accept or decline an order. Unfortunately any payout less that $1 per mile actually costs me money. So I decline those orders. I know it's a pain to tip up front, and doordash should offer more or higher base pay. But tipping gets ur food quicker. And you can rate
Hey, I have an idea, What about cooking your own food instead of spending money on all that garbage food 🤔
Look; I’ve always tipped and had nearly ZERO issues with DoorDash, especially Dashers. Only a couple times when their app crashed did I have issues. Can’t say the same for Grubhub; has to be that app because drivers are two different calibers. Almost everywhere (I travel often) I tip $5 per order, California it was closer to $10 and about $6 SouthEast. No issues of worrying about tipping BEFORE the order is delivered. That’s what the rating is for and then making complaints afterwards. Any issues for me on DoorDash is usually from the restaurant screwing the order up not the Dasher.
I once saw a delivery request for a tea item from a place near to my current location. It was for a home in a different COUNTY, 22.7 MILES away... For a $7.75 payment. Doordash drivers work in zones, people. 22.7 miles delivery distance would have put me 21 miles out of zone. That's 25 to 40 minutes to drive to you, and likewise the same time back. We don't get another delivery until we're back in our starting zone. If you think I'm going to take your dumbass cheap as fk order for no tip and minimal base pay because you ordered two teas, you're off your flipping rocker. Stop ordering crap from 6 cities away. Hell, stop ordering crap from 10 miles away if you aren't going to tip properly. 45 miles of gas and wear and tear puts deliveries like that into negative profit - and like others said, we're independent and in business for ourselves. When you go get an oil change done on YOUR car, you can't expect the shop and mechanic to pay YOU to do it for you. That's basically what you don't t
I'm a top dasher in my area. I take almost all orders, tip or not. As a result, I got top of the line ratings. DoorDash steers the higher base pays to top dashers first, so the payoff for taking the low paying deliveries is a boatload of $10-20 orders later. Made $120 after gas in four hours last night.
How are you going to get .ad because someone doesn't want to tip you there money that they worked hard for NOT YOU. The app clearly says not mandatory. Nobody told you to work this job, you can't get mad because someone don't want to give you there money, go get another job then.
Man please I don't worry about you idiots not bringing me my food cold, I will just call complain say my food was cold get my refund back and order again someone with common sense that wants to work and not sit at home on there ass will go get it without complaining. You idiots can't make someone give you a tip, that's there money. If you don't want to work for pennies or not get a tip go get another job. Because messing around and do me like that I will make sure they complaining ass won't have a job the next day.
None will deliver to my house. I'm in between 2 cities, one 15mins & 20 mins away. I would gladly pay & tip. But I've been w my daughter when she did this & there have been plenty of times ppl will put tip then cancel tip when they know it's been picked up. I think it's like waitstaff, if they get it to you without issue & are polite, they should be tipped, because like waitstaff, they are counting on it for decent/fair wage. But I think it should depend on the service & shouldn't be given until after service is provided
If you dont like the delivery service get up and go get it yourself. I'm in Atlanta 70 percent of time if customer not tipping trust me the food will be cold are they will never get it .
What annoys me is the fact that I cannot see the tip at the time I accept the order. This tricks me to waste time and gas money delivering food for unsustainable wages. It's very misleading and counterproductive. I don't blame anybody for not tipping but I should not be tricked into accepting orders I don't want that make me waste time and gas money.
I've delivered for every fast food place in LA for Postmates, Doordash n GrubHub. The apps give a pickup time for traditional restaurants that the driver can usually count on the order being ready. This often allows the driver time to juggle multiple orders from multiple apps. But the apps do not give a pickup time for fast food restaurants you're directed to proceed to the restaurant immediately where they dont. make the food until the driver arrives, making the driver wait for the order to be prepared, We're not getting paid for that potential 10 to 15 minute wait, so why bother with it unless it's for substantial compensation. You're going to give me $6.50 for something that might take a half an hour to complete and I do that twice an hour that's $13 an hour, before, gas insurance, taxes. No Thanks. The new drivers probably fall for it but fool me once.
This article is bulshit I picked up from every fast food place in L.A for Postmates, Doordash, GrubHub, they don't make the food til you got there but yeah if it isn't worth it for the driver why would they bother when they can wait for a higher-paying delivery that's why you're waiting so long.
Only in America would lazy af idiots think they deserve a tip beforehand without doing the actual work and earning the tip.
What gets me is when I get an order from …. Let’s just say KFC… but the customer lives in 3 towns over from where they place their order from .. 10 miles away… heavy traffic and expects their food warm … impossible… Ohhh and I love when a restaurant puts a cold drink in the same bag with HOT ones
Doordash has a negative profit margin every year. They already charge less for delivery than what they should be. To those cheap asses out there, if they step away from a tipping system then they would need to charge $15+ for orders to start turning a profit and pay drivers enough. Some of you just can’t do simple math 🤦♂️
Those of you that think door dash can afford to pay more. Their profit margin was -8.25%. They already lose money. In reality they don’t charge customers enough. They would need to charge $15 or more per a delivery in order to not require tips and also turn a profit. Of course, if you can’t tip a few bucks then you’re def not going to pay $15 for a delivery. 🤦♂️ some of you just can’t do simple math.
So its a bit more clear. I work at mcdonalds and do doordash. The system there is as followed. Order pops up on tablet,then its looks for a dasher. After that its sent to the kitchen,once its prepared there is a blue bar on the tablet that states "ORDER READY FOR PICK UP" once that is submitted. The dasher is notified. Then there is up to the dasher to arrive on time or finish off whatever it is that is making their customer wait longer. In short words, we make it and send the notice its ready. Thats out of our hands on how long they take to pick up and deliver.
I drive for DoorDash and accepted the order but only did it because I was already at the restaurant it was ordered from. If I wasn’t already there I would have let it go. I don’t have time to drive to someone’s house to drop off $2.50 orders. I’m in it to make money. Not some chump change. Luckily I’ve got a regular full time job and I’ll be quitting DoorDash in the next few weeks. It’s just not worth it
It's very simple.... Tip or go get your own food. Uber eats only pays min. $2 and not one person can say they will waste their time and gas to deliver a $2 order. Anyone who says they would is a strait up lier!!! It's the ones who tip us that pay our bills. Uber doesn't pay for my gas,car repairs etc. Everyone thinks that the job is easy but it's not. So before putting down your delivery person either put yourself in their shoes or get your own food!!!!
This IS a real job. We pay real taxes too. I make more money working part time as a delivery driver than I ever did working a full time job, sometimes with overtime. What I won't do is work for free. If you don't want to pay someone for their work then don't hire them through the company they contract through.
Load More Replies...You guys do realize you can make a complaint to doordash and receive a refund right? Lmao you guys complain but I drive for a living but I don't work for doordash, um we pay for everything gas, (tires which I get nails frequently), oil changes etc. If you don't mind tipping others for their services then you shouldn't mind tipping these folks that bring food to your lazy butt.
Let me break this down for you people a little better. I have nearly 3000 deliveries. We are contractors. Your "tip" is a bid to have us drive for you. There are tons of bids going on at lunch/dinner. Why would we take a $0 bid when the next offer will be better. We are not employees and do not have to take any order we don't want. If you're still confused, think of it like this. You go to a restaurant and tell the hostess I'll pay $ to be served, it's busy and all the servers are like "no thanks, I'll wait for another offer". Next another person says they'll pay the same $, again, no one takes it. Finally a person says I'll pay $$$, the first server to get the offer says yes! That's basically how Doordash works. You want us to bring you your food, then understand you are hiring us. Here's a tip: no tip, no trip. Those saying DD should pay us a living wage fail to understand why we dash. I make $23 hourly. We'd be employees and have to take that 20 mile delivery, no thanks.
This is stupid just attention seeking. If you don't like your job find another. They explained to you how you get paid when you signed up, you're likely a customer too so you know you have to pay dumbass extra fees on top of tipping. No one but rich class are going to tip more than 5 bucks for a mile drive. Everyone's been bitching about the pay and you should have been woke to see it wasn't going to pan your way. Stop trying to get attention hoping some fool gofunds you like all the other slick con artist like glue in hair girl.
I leave tips, but sometimes i just want to give cash tips, like a lot. So i find this pretty stupid if someone is going to skip over my order just because they don't see a tip, like really. How do you know you wont get one? I find this rude service, being that im in the service industry. Although, have to admit of the times i have ordered, thankfully haven't yet gotten cold food, wrong orders, absolutely, and messed up ones. But not cold. However I still tip, whether in person or on card.
You don't have to tip when you 1st order from doordash...you have the option to add a tip to your order after it has arrived to your door.
I deal with these gig drivers all the time at work. No of them understand the concept of door to door service. I am a concriege at a high rise and I have heard every excuse as to why the driver can't take two extra minutes to bring the food up. They rather was time not going and say they are not being paid enough. I have two things to say about this. One I agree the pay sucks,but you chose the job,don't blame the customers. If you don't like the pay do something else. Second customers do not want to hear about the drivers problems. I seen many drivers say they have a lot of orders,no parking, baby in the car. ALL OF THESE ARE NOT THE CUSTOMERS PROBLEM. And as for tips if feel the drivers need to up their game and complete jobs,for instance door to door. You will be surprised how many still tip in cash. I work in the service industry and guess what all drivers are in the service industry. You should be focusing on making people happy,and not take you low wages onto custom
I think doordash needs to go the uber eats tip way. Tip after. But i also think doordash need to show all the tips not hidden tips. And lastly. I dont want to be a employee of doordash. I want to drive on my terms. Not have to set schedules and fight for time slots or even over orders. Orders should go to the closest dasher first. If multiple are in the area then who has the best customer rating and then completion rating and on time rating.
People who drive for UberEATS, door dash, etc,... use their own car, gas and time to give you a luxury of receiving things straight to your doorstep like food, items from Walgreens, Tilly's, etc,.. It's a vicious circle, we complain about compensation and you complain about not getting your food in a timely manner. I drive for UberEATS and I typically accept all orders I get. Orders that come in say something like "$5.90 - including tip" and estimated time that order will take to complete. If I don't believe that it's worth my time I will not accept the order. I will absolutely decline an order that starts with $3 unless the pickup and drop-off is extremely close. We drivers are putting ware and tear on our vehicles, paying for our own gas (that's an obvious one guys) and sometimes if not all the time waiting for orders to come in. Just tip your driver or don't be lazy and get it yourself. Like I said, this is a luxury and we are willing to deliver for you if you're willing to tip.
This is insane to me, and I worked for ubereats. It's a side hustle. Who are these idiots who treat it like a full time job? That get mad at customers and not the company? That expect tips BEFORE service instead of after. All you idiots, do you give tips as soon as you walk into a restaurant or barbershop? No, you tip AFTER. All these idiots who pretend they don't have a choice but to work for doordash/ubereats and then complain about the costumers! You signed up for it. What happens when all the customers get sick and tired of cold and/or expensive food. Less work for you guys. Already happening in California where it became more expensive
If you don't like the service, stop ordering from that service. Now that you know, tip your server. It's not their fault someone else gave bad service. When that happened you should have complained. Now that you know how it works, tip them or don't order. It's not these servers fault that the system is set up that way. Until it changes, tip or don't order.
For y'all that say you tip "after" you get your food. Y'all have contactless delivery selected or y'all don't come to the door! PLEASE! Also, we are NOT the restaurant so if your order is wrong or missing something take it up with the restaurant. Most places hand us a sealed bag. I always double check the receipt but when the bag is sealed thats all I can do. But I do agree that DD and GH should pay more!
Also the crazy thing about it all is the Dasher doesn't know exactly what doordash does as far as the process of someone getting their food we just make the deliveries. I treat it like fishing I get little ones I get decent ones and I get big ones but I treat all of them equally. I've had times where all the food wasn't in the bag and even though we kinda suppose to check their bags I don't like going thru anyone's food for that reason, but I will go above and beyond to make sure I either ask the customer if they want me to go back or I can call the restaurant and tell them myself they had items missing. I feel they need to some how make note to these places to double check items with the Dasher before they leave the restaurant so if anyone will be at fault it will Automatically be the merchant. Me personally I wouldn't want anyone's hands going thru my bag to make sure items that the merchant supposed to make sure are in it and the food fresh before it touch the dasher's hand in the first place.
I definitely agree with the customers I would never expect a tip in advance of a delivery that is so crazy to me. I'm a Dasher and even though what happened to her never happened to me cause normally when I go pick up an order it's either not ready or they are just putting it on the to go rack so to me that's kind of weird that somebody food was sitting for an hour but maybe it's different in different states and cities. They do pay very low and sometimes the distances that you have to drive just to make a delivery don't be worth it especially when gas is high so what I do is I set a certain minimum as far as accepting orders based on distance and and the price to see if it's even worth doing in the first place but either way they know that they need to start paying drivers more or they're going to start getting complaints. I never expect a tip but I definitely make sure that you will get your food way before the delivery drop off time as long as I get it on time.
few things. comparing a tip given in a place where u travel to get a service can not be compared as a practice for someone driving to your place to serve you. another thing, delivery charge or other doordash fees are not fully given to the drivers. drivers do not work for doordash but they work with doordash. when you pay $3 delivery fee and think all well that goes for delivery just imagine if you would use your own vehicle and time to get that order for someone else for $3. customers dont have to tip if doordash charge them $5 per mile delivery fee. also if u lets say tip $20 doordash will not show the full tip in the delivery offer to the drivers if the mileage to deliver is lets say 5. doordash will usually show $2 per mile including the hidden tip if its more than 5 miles to deliver. drivers use their own vehicle and the most valuable thing TIME to get your order to the door. i also try to remember customers who expect charity service and i won't take their order next time. gas is not cheap, car maintenance is not cheap, time is not free. doordash will charge the customer a lot of fees, will also charge the restaurant 20-25% of the food bill but will offer peanuts to the delivery drivers. customers dont have to tip but they play dumb when they are 10miles one way from the restaurant and pay $3 delivery fee
If you go to a restaurant, you tip for a waitress to walk maybe 50 steps to deliver your food. You want someone to bring your food to your house, driving miles, using gas they paid for, so you don't have to get dressed or just don't want to leave the house, but you don't want to tip them? If Door Dash pays a livable wage, you are going to be hit for much higher delivery fees. No one works a job for nothing. I'd bet none of you nontippers would do it.
Just pick up your own food door dash closes and others no biggie. Pretty soon resteraunts will play a part in stopping due to complaints and cold food.
Thats definitely how it goes ,I do doordash on the side and I don't take any orders under6-7 .I understand people some people think that they can tip after but the truth is a lot of these cheap ass mfs don't tip so we have to make sure we are comfortable with the pay ahead of time .If you don't want to tip your lazy ass should go get it
What's funny is that I almost always have the same delivery person and I'm pretty sure it's because I always select the 3rd option in the tips. Sometimes it's quick, most of the time it's about an hour, and every now and then it's 2-3 hours and I end up calling to see what's going on. I'm not sure tips really affect anything here.
doordash doesn't always show full tip. if u live far from all the restaurants and its 7 miles away, doordash will probably offer $14 to the driver if u tipped well and the order was bigger. the problem is that drivers have to drive 7miles back in the restaurants zone for free
Load More Replies...You don't have to tip on the app, but if you receive your food in a timely manner, it's hot and correct, why not tip your deliverer right there at the door? Seems like aa nice way around the bullshit, to me.
that maybe is getting a cash tip 1 out of 10 times. u probably won't work some place where u maybe get paid
Load More Replies...this pisses me off because sometimes I have to tip in cash instead of on my card.
What you don't understand, is that if door dash paid the driver a living wage, you probably couldn't afford to order door dash. The drivers are independent. They do what they do to make money, you pay the tip for the convenience of having someone else bring you your food when you can't get it yourself.
Hello all. I am a part-time gig worker who has a great paying W2 job. I do all the food delivery apps, Door Dash, Uber Eats and Grub Hub. I do it because the service industry is fun and great exercise going up and down stairs. But it's very simple with me. If you don't tip you won't eat if I am bringing you food. If I do my job and you get food hot and on time, I deserve a tip. But also. Nobody has to tip.
You guys have it all wrong. No driver deserves 20% on every order, If you are bringing a bag of food that costs $20 or $100, your 10 minute drive is worth the same. You are not a freaking server, you aren't fixing problems that are wrong, refilling drinks or providing witty banter. That being said, some of you are correct, No one needs to tip. The fast food restaurants just need to charge double for delivery items so your driver can be paid. You already pay $6 for a two dollar hamburger because you're too lazy to cook; I'm sure you'll still pay if it was $12 and not complain nearly as much as you do about your opinion that you shouldn't have to tip. But that's just my opinion (20 years prior service industry experience)
Why would anyone expect someone to pick up their food and have it delivered to them and not be kind and generous enough to pay a tip. Regardless..... you’re selfish. Point blank.
The issue is not tipping. The issue is I don't want to pretip and then get s***y service. I always tip something after, but the better the service the better the tip.
Load More Replies...I dont understand why the delivery fee is not included in the service already. If I pay I expect it to be delivered. and only after I have my food I can start thinking about if I want to tip or not. this is a really weird system you have there in the US
I've been driving for doordash off and on for about five years now. When it comes to the issue with tipping it's simply simple for me. If I see that you are only giving me base pay and I don't see a tip included I will not touch that order and I'll skipped over it which makes your food be delayed. After an hour of your order being skip your frustration is already at an all-time high. A doordash driver who has nothing to lose and they will accept anything including the $2.25 base pay will deliver your food hoping that they get it tipped in the end. Side note: Money Talks, if I see a customer has pre tipped I do my Best Buy get in the order to their house as fast as I can. You should see the pressure that I give the restaurant when I'm waiting for a good order. So if you are reading it it's not the lack of service, it's how well you treat your drivers every single time you order that's going to show what kind of service you get.
Well said. Bravo! I've only been dashing for three weeks. Out of 60 deliveries I have accepted four that were only base pay offers. It was a gamble. I was anticipating getting an 'after delivery' tip, either by cash or through the app. The food was delivered hot, the drinks were cold, and the order was on time. None of those customers tipped. I no longer accept orders that offer only base pay. The odds of getting aren't good.
Load More Replies...For all you non- tippers.. Here's a simple solution. If you don't want to tip, don't order or go places where people work for tips..Simple! Service's and most apps are put in place for your convenience, your paying for convenience because your lazy a** won't do it yourself! So if you choose to use any service then use them, but of course use them what their designed for. Stop being inhuman and have some decency!!
We’ll i feel like this right here about this situation right here, and that is this, man how are you going to get mad at the paying customer for not giving you a tip, when they never had to give you one in the first place? Furthermore, I feel like this, that, that girl aNd everyone else who out there acting just like here, is taking all anger out on the wrong “PERSON” bc it’s not the customers fault that “ they feel like they ain’t getting paid enough by us, the paying customer”, when it’s their employers fault”, not “OURS” not paying them enough money. So I think that they should go be taking up their issue that they have with us, not giving them a tip, “with their employer” to solve their money problems and not “US”. the paying customer. Bc it’s our fault that they feel like they arent making enough money. When it’s their employers fault for that and not ours. Thank you very much.
As a former Delivery Driver this is disgusting. When I drove for Papa John's the option was always available to see the tip. Now just because I see the tip doesn't mean I am at liberty of declining an order, the orders must be delivered based on who was up for delivery. I can't go "yo this guy is tipping 1.50 on an order that will take at least 40 minutes there and back. F that guy let's get wasted!" My boss would s$%t down my throat and throw me in my car with the delivery. Wtf is this extortion bs you ppl are on. How about the next time my order is late I do take it out on the driver and wait to see if they respond. Maybe they'll get themselves fired. Maybe if enough employees get themselves fired door dash will change its methods. See how stupid that sounds. That's what you sound like threatening to my hold my food hostage. Just be a good person and bring my food and guess what maybe you'll get a tip for being so timely. Unheard of I know.
Okay, I agree with you on this one right here my dude, bc I get where you are coming from with this one and i can see where you are going with this one. Bc, l still do feel like this, that doordash is fixing to get shut down,or possibly start having to fire a whole lot of their employees bc they have got some people who are out there working for them, who are out there getting mad @ and attacking the wrong people, who they are supposed to be delivering food to, for them not giving them a tip. For no reason, and man that is just not right. Bc, it is not our faults that they aren’t getting paid enough money by “their employer” to make them feel completely satisfied enough about them doing their job that they was “Hired” to do for us. Bc, man a tip is something that is “OPTIONAL” for a person to give them, at the person, customer, and plain old common human beings discretion. To give them “after a service has been rendered to them.” That we “the customer” has already paid them for. Not th
Load More Replies...Im a pizza delivery driver & thinks every1 should tip at least $2 or more folks have 2 realize most stores are shorthanded, have 2 run multiple orders. & dealing with all kinds of issues weather it b traffic, dont want order or not at home thats still gas & time to bring your orders so.that tip.helps & you dont have 2 leave your house! Plus every1 hiring do u know anyone need a driver job tell folks to apply!
People bitching about tipping still getting cold food. If I accept anything under $7, I'm so much more likely to have a bad rating from a customer for no fault of my own. Call it what you will, but these are facts based on my own empirical data. I've delivered thousands of deliveries, quite literally. You can complain however you want, and if you want to make a positive difference with your complaints, I suggest you do it in an email to Customer service, not your driver. I am a very compassionate, professional, hard working 34 year old. I do my best every single time and always try to go above and beyond, but I'm in this for the money, and generally only take orders over a minimum of 9. So if the tip isn't at least $5, I'm not accepting the order. High tips, means high class people a greater percentage of the time. Why would I take your no tip order if I can just decline it and take a good paying one? Sure Doordash should pay more, but this is the system right now, so it is what it is.
I dont agree with pretipping because I tip for the service i receive not for what I might get. That makes no sense because you don't tip when you sit down to eat why would you tip before your order is brought to you. I will tip what I feel is what my order is worth. I've had to many time ordered food and never get the food and then have to wait a week for refund.
I'm laughing because I still don't see any legislation requiring me to tip a stranger that may or may not deliver my food on time or at all whom, by the way, didn't cook the food lol. Then again, I don't use the crap service. I go in, personally, for take out and direct my tips to the cooks.
Then order from Uber Eats. We don't get our tips for an hour later, in which time you can adjust up or down according to service which I think is more fair.
I tip what ever is added by the system. Most of the time it is 4 5 6. . I.pay 9.00.monthly to door dash and usually don't have a fee. Anything over 12.00. My bill is food cost taxes and tip which is automatically calculated
It’s a service and people should tip! If you aren’t going to tip go get your own food!
Thats exactly why I tip in cash. Your tip is based on the quality of your service so why would I give it to you before hand? I have plenty of times and still got cold food or had to wait an hour. One time I tipped like $10 and they picked up my order and never delivered it like wtf
Basically its the restaurants fault their food is late, and cold. Dashers pick up the order as it was prepared for them. If its short on something, the bags sealed, McDonald's, Taco Bell, Its always the restaurant at fault. We as dashers are not supposed to open the bag. If the drinks aren't there, then yeah, thats us, because we didn't check the order.
Just a few thoughts. 1. I work in a restaurant/ multiple restaurants that use these services. DoorDash, postmates etc Do not/are not allowed to tip the restaurant for food they pick up….even though the restaurant is who has prepared it. So all this talk about tipping and they aren’t doing it themselves. It’s not the dashers fault, the company does not adequately compensate the restaurant for the work put in. There are food runners, cooks, servers that spend time to carefully prep the order for the customer. Where is the tip there? (It’s why I am cautious to tip, even though I always do) 2. To have food sit for an hour…This is against DoorDash’s policy I am sure. Any time I have ordered food (which I do still tip), if anything is incorrect cold etc DoorDash takes care of the full order and even gives credit on top usually. If this did not happen I would say it is a case for the BBB to handle DoorDash as an oversight. Because clearly something is not working in this Business.
People who use DoorDash know how the business model works. Most of them tip ok or well. There are no-or-low tippers but they are outliners, just like Dashers who don't take the orders timely and don't follow special instructions. As for DoorDash 1099 contract, the business model that doesn't pay enough, don't take the contract. Not taking cheap contract is working cause DoorDash and the likes are paying more or at least spinning their business models. Smart Dashers know how business works and for tips the difference between Satisfaction and Obligation. Smart ones make more $ and happier.
People need to stop everything has a reaction ,people need to tip ,and stop be so dam cheap ,we dashers are driving with gas super high as car repairs ,some time need to wait 45min to wait for food to complete ,there no way we should get paid 2 for a hours service ! Or otherwise go pick your dam food up your self ! These are very hard times for all of us we need to work together ! As well as the only people who don’t want to understand why tipping is important,is people who never really had to work for an establishment that is really required for most of pay !
It's the free market. Either the apps raise the delivery charge, or they leave tipping up to customers. If apps become known for having high service fees, customers will move to services with lower fees. This isn't rocket science. It's capitalism.
Don't blame the customer because you choose to work for a shitty company 🤷 As long as Americans see tipping as normal, businesses will continue to underpay. Sort your crappy culture out.
Well, as a driver, I can back up this article. With gas prices near $4.50, why would I except anything less that $7? I won't. I will not "pay to play" in essence. If I am working, I'm the one that is supposed to be getting paid, not paying to work. Make sense?
Why wouldn’t you tip? If u don’t tip then u deserve cold food, DoorDash sucks by the way
You waste your time watching these fake videos! There's no way any one driver can earmark any particular order waiting for the DoorDash pay to go up. When you receive an order, you either accept it and proceed immediately to pick up - because of you don't move in the correct direction, DoorDash follows you up with texts and calls! If you seem not to be keeping up with the time, the order is taken off your account. Or you could decline the order, in which case it's offered to another driver who you can't know who it is. Driver's can't collude! And how do you know what customer will or will not tip? You only get to see the delivery address & customer name after picking up the order! Finally, most restaurants will only start making the hot items in an order once the driver arrives. Or if the order has been waiting for long, they will remake it (at least the hot items!). Restaurants also have a name to protect! How would they release ice-cold items for delivery? This woman is not a Dasher
This is not a fake video bro. I've been doing this for a long time. This is exactly how it is. You know what happens when you assume.
Load More Replies...So I am a dasher and have been for over a year. I like it a lot. But that being said as a driver I spend $20 in gas a day, replace all 4 of my tires at least 2 times a year. I have get my oil changed every two months. That is on me. Now for my wage, I will take 2 a night without a tip. I have sat in a drive thru for an hour just to get paid $6. I have taken orders other drivers have turned down. In my experience if people are going to tip, they will. I get stiffed on more orders than not. And you can usually tell because of 90% of customers will have you leave it at the door so unless the door is going to tip me, I know no tip is coming. That being said, I work my a$$ off to make sure your food is all there and I am early to my delivery.
TIPS back in the old days in Europe where given before a meal to get better service. It stands for To Insure Prompt Service. Americans stayed the tip after the meal. So this model is going back to the original intent. That being said.... I shocked when an order is delivered on time, complete and at a decent temp. I usually do 20-25% but my patience is wearing thin. I pay extra for the food, plus fees plus tips for terrible service that no one takes credit for.
I don't believe this TikTok narrative. There's no way any one driver can wait for a by one particular order until the delivery price goes up. You either accept an order and proceed immediately to pick up (and how do you even know in advance whether the customer will tip). If you accept and do not move, DoorDash follows up with texts and phone calls, and could withdraw the order. If you decline the order, it's offered to some other driver! And most restaurants will only make the order, at least the hot items, when the driver arrives. Or else, they remake the order if it's been sitting there for an hour! They also have a brand name to protect! These videos are full of lies!
I really hate the expectation to tip BEFORE I’ve received a service. Why should I give you a bonus for a good job when you literally haven’t done anything yet? Why are people being punished because DoorDash pays unfairly and because they don’t want to give a tip until they’ve actually received food?
Here's the deal: I am not tipping unless I get good service simply put and seeing as despite whether I tip or not Doordash can't find my f*****g house 80% of the time they don't deserve more than 2 bucks imo they are lucky I tip at all they aren't making the food they are just picking up a damn bag and half the time they f**k that up too!
Now I always tip in the app. But some people like to tip in person when it's delivered so they can physically thank the driver. Does that mean no app tip gets no tip? Not really. It means the person on the end of the line waiting an hour for cold food will have to give a bad review to the restaurant for poor food quality. Not the driver. Now it also happens I don't use door dash anymore. Because I would get orders missing food or spilt in bags. I'd message the app w photos. U can't do that more than like 3 times and they say you complain too much. I use uber eats. I can take a photo or state I'm missing items an get my money back. That's on the restaurant packer. If I order a meal an no driver wants it then they push it back and say order somewhere else. I know people out there trying to make a living. But you could contact the person ordering an ask if it's an in-person tip if not in the app.
Never used it and never will. The restaurant barely makes money from it. The delivery driver doesn't. The food is never optimally heated or packaged. Just make your own food.
Most people like to tip in cash, so they do not include the tip until the driver shows up and they can give them cash. I always thought cash was more respectful because they get it as soon as you give it to them they do not have to wait for the company to send it.
What baffles me is all the people commenting that DD should pay their drivers a living wage. You folks are too cheap to tip, but you're going to happily pay that new service fee? If you don't want to tip, go get it yourself.
Before I spend more money tipping before I receive a service (which btw is bribery, because tipping happens at the end), I want to know where all the extra money goes for their overpriced food. They add 2-5 dollars to the cost of every menu item. What you would pay $15 in person, cost $30 to get on DD or Ubereats. So when they want tips to get the food, I want answers. Give me and I’ll give you. I do more than enough by tipping after the service, I’m not gonna start bribing. My food gets here warm every time, so I know all this is cap. The woman just wants tips.
Load More Replies...Sometimes I tip at the door, in cash, under the table so I know it's all going to the delivery person, in full, not taxed. Want to hold my food hostage because I didn't pay with the order? That'll just piss me off, cancel my food and I'm going elsewhere. No one has time for this fuckery. But I guess restaurants and delivery companies have the time, product and money to waste.
I do tip my drivers, but they don't get as much as they would in a restaurant simply because of how much all the other fees are. You buy $10 worth of food and end up spending $25 or more from all the fees and tip. It's insane.
Since tipping in the food service industry is frowned upon, let the restaurants pay DoorDash drivers $15 an hour. Let's see how that works.
In the UK Just Eat guarantee to pay at least minimum wage in the UK plus holiday pay, sick pay, and parental leave and they seem to be doing just fine so this claim that US restaurants and delivery services need the customers to top up the wages of their staff or the whole industry will just collapse is either a big steaming lie or an admission that US business owners are worse at running businesses than the rest of the world. As much as I dislike the people making these claims I still don't think it's actually the latter.
Load More Replies...So, disgusting entitled DoorDash/Grubhub/etc. drivers trying to justify being s**t people. Plenty of people tip in cash, but not if their order takes forever. Tips come AFTER service, NOT before. And we really need to start paying livable wages so tips can go back to being tips and not a replacement for wages in the first place. If you want a tip, do your f'ing job.
I would tip but every order I've made the past 12 months, the driver never checked to make sure they had the complete order so I was always missing something. Even if the receipt was attached to the outside of the order clear as day to read. So do your job and I'll tip. Simple as that.
All of my orders are always sealed to prevent tampering from the driver. The driver isn't able to double check the order. It is up to the restaurant to have everything done correctly. I tip based on speed of delivery and the drivers communication with me if there is either something with my order that can't be fulfilled or there is a delay with the order. If the driver is communicating with me then I leave a 20% tip. I had one amazing driver drive well out of his way to deliver food to my kids after I messed up the deliver to address. I ended up contacting door dash to provide a large tip for the amazing service.
Load More Replies...Pack a lunch, cook your own meal or roll the dice then....I tip half the cost of my order(usually 10-15$) Always received in a acceptable time frame. It's someone's time. If you can't tip acceptably...go get it yourself, you really expect someone to deliver your nuggets and fries?! Cheap +Lazy POS!!
dont trust anyone making or delivering my food. plus i dont eat fast food of anytype.
It isn't just fast food. Many restaurants use Uber and door dash. They also seal everything so you know the driver hasn't tampered with the food. We Uber or door dash once every two weeks with no issues of drivers tampering with the food.
Load More Replies...Tip or don't use the service. The drivers didn't make the system but ppl need to work. Dont short change them bc u don't believe in tipping. If thats the case get ur own food.
I refuse to tip up front. If the drive is more than 2 miles I give a small tip. If I get excellent service I go back and tip, just like how I would have tipped in a restaurant. If I get a driver I recognize and I know they are good I automatically add the tip. I refuse to tip $5+ to end up with s***y service, which has happened so often I stopped tipping up front. I now have repeat drivers because they know if they do well then I will tip them at least $5.
Load More Replies...What ticks me off is you have to put the tip in BEFORE you receive your order. Tips are based on quality of service and should only be expected when service is completed and the customer is happy. Why should I give someone money based on anticipation of good service? Yes, I have been burned by these delivery services before.
Right!! When I tip .. any place I do it in cash Because I want to make sure the person who gave the good service gets the tip. Not their boss not the owner or co workers plus it's their choice to report it or not so it won't come out of their hourly wage. You are right a tip is based on service.
Load More Replies...So their entire business model is based on scamming people into funding the company's wage bill by effectively holding the goods customers have PAID FOR to ransom. Wow, the American workplace is one f_cked up place.
Why I never have and never will use them. The "gig economy" is a huge scam by corporations to practice wage theft.
Load More Replies...So basically you have to bribe your delivery person to get the food you paid for?
If it's not worth a decent tip, go get it yourself. It's really that simple!
Load More Replies...It may be an explanation, but it's not a justification. Basically it's like a furniture store not delivering the couch you bought because you're not paying enough in extras that aren't part of the price. This business model f***s over customers and drivers. No idea why people use it (never used it, never will.)
Not even close to the same thing unless you're talking about restaurants that have their own delivery drivers.
Load More Replies...Because we made it OUR business to underpay our drivers it's your fault if you get cold food because YOU don't compensate our shitty wages. Add this to the topic "Things That America Actually Gets Right."
We don't work for them, we work for you so why are they expected to compensate us? They're just a 3rd party offering you the convenience of them placing your order at the restaurant, finding a driver to deliver your order, and allowing you to make one payment that they distribute to the restaurant and driver. And yes, they charge you a fee for that convenience. Do you pay for the food you order or do you expect them to compensate the restaurant too? So you paid for your food and you paid for convenience but you don't want to pay for delivery. Pay YOUR driver a decent wage and you won't get cold food.
Load More Replies...Yes. Food delivery has become such an unpleasant business for everyone involved. The restaurant loses money because the app takes a huge cut, the drivers don't get paid a living wage, the consumer pays a 30-50% premium on food that arrives cold after an hour, and the food quality is s**t because most restaurant quality meals are just not meant to be consumed after sitting in a box for an hour. Just get frozen dinners and heat them up if you care that little about the quality of your food.
Load More Replies...I tip decently and still get cold food well past the time it was scheduled to be delivered. The one comment in the article is right: you don't tip a server as soon as you sit down, why should the customer tip the driver before they even get in their car to pick up the order?
The server doesn't have to spend money on gas before they wait on each table
Load More Replies...Let me start by saying I do NOT advocate tax evasion. However, I also do not believe tips should be taxed as income. I also have heard that tips given through the register don't always reach the server. So I prefer to tip in cash and leave the moral decisions to the servers. Now I find that is being held against me? By the server?
They don't. It either gets dispersed among the staff or given to the person on the register the most, despite if they were even working that shift.
Load More Replies...And then I will refuse my order and ask for a refund. I tip based on service. I also do it in cash on delivery so the server can decide to report it or not. Does this tiktok idiot realize that what she is doing is extortion? I am not going to be held a financial hostage by a waste of air like her.
They send out the notification to drivers, and I see a 30 minute ride, for 2.50 compensation. Would you accept that? 5$/hour? If you say yes, you would be poor af working for door dash. You call it extortion, but it's really just the only way to work the job and make literally any profit after gas and expenses.
Load More Replies...So what about the times I won't include tip on my credit card because I want to hand the driver cash? I do the same thing for servers in restaurants - then the driver can choose how much of that they want to claim and pay taxes on. Also, cash tips get around that nonsense of delivery services using the tip as part of the driver's pay. ...but guess how much cash tip you're going to get when my order shows up an hour late.
I will not use door dash/ uber eats or any delivery service. I do have restaurants who still have their own drivers. If they do not, then I will go and pick up. I will not pay extra for each item just to pay uber/ door dash ( prices and menu is different when ordering through the apps). I have started to phone the restaurants directly to place orders.
That's what I do. And the delivery drivers are usually simply paid an hourly wage. I do tip if they're teens, cause teen minimum wage is very low here.
Load More Replies...It's strange reading it from Europe. I would never give a tip for ice cold burgers and it's very bad for McD if the delivery takes more than an hour. We usually don't tip if the job was just done. Tip is for extra efforts, not for compensating your f:king employer who don't pay you a fair wage. DoorDash pays only 2$? Don't work for them.
Unfortunately, a lot of us are simply trying to keep going, rather than file for disability. It's a job I can do because I don't have to worry about calling in sick. I am medically unreliable. Nobody would hire me if they knew I was sick at least 1/3 of the month.. I don't know how I'll feel one minute to the next, let alone on a weekly, or bi-weekly, basis.
Load More Replies...I don't want to come off as a jerk or mean spirited but allow me to break this down for those that may not understand how the gig apps work. I'm on all three of the major apps and have been for 3 years. You want the skinny,here it is. No tip= no trip. Customers are talking fees and whether or not these apps should do this and that. You can debate the symantics all you want, this is a business though. My gas and time aren't free. If you have the money to order on an app,you have the money to tip. You ordered a service. This is a convenience and luxury thing to feed your lazy ass. Go get your own food. I'm on three years of this and I have seen everything. I also have a long memory and I'm deep in my area. It's not uncommon that I'm the guy delivering in a 5 sq mile radius. I have many repeat customers. Don't be a loser. Tip your driver. Complaining about fees is something you need to take up with DD. We can also tell if you left a tip. I auto decline all orders under 6.00 out of principle alone. I also make more than you do,most likely, so treat me equally We have some neat tricks if you're a jerk. If you stiff me or tip bait,I'll make sure your food gets lost next time. I can pick up your order and take 2 hours to get it to you. I can wait hours before unassigning it. I can toss it out the window and tell support it accidentally dropped.. Yes, support takes our version. Be careful. I'm also the guy that goes the extra mile for you and gets that extra stuff you didn't bother to order the first time. Do the right thing
And for being disabled and not able to shop your services are very much appreciated, that’s why I make sure I tip fairly because of the effort that the drivers put forth to help make my life easier
Load More Replies...Blame doordash. Tipping should not exist! Tipping should not be a supplement for a fair wage.
What is a reasonable service charge amount to compensate the driver for their time, fuel, and depreciation? If not a service charge, then where does the fair wage come from?
Load More Replies...Hmmmm... I do instacart so I sort of understand this, but with my experience, most of the time when there is no tip for an order, it is because the customer is giving a cash tip. I only reject orders that are low payout based on order size, distance, and the location. Some places in town are hard to get to (especially college apartments/dorms) and I hate doing those so I check my map lol. The worst orders are to apartments and they will be third floor with a heavy order and barely tip anything at all. So if you order grocery delivery and live in an apartment, please try to tip good. You obviously didn't want to have to lug your groceries up yourself, so make sure your shopper knows how much you appreciate their work. If you can't tip that well, at least leave us a positive review to boost our batches.
I ALWAYS tip my Instacart people and doordash. The lowest i go is 5.00 bucks. I have gone up to 20 bucks for tips for large orders.
Load More Replies...So if you don't tip, Door Dash delays sending out notice that there's food to be picked up, thus screwing you, the driver (who you blame for the delay), and the restaurant (that you also blame for the delay). Wow - way to go DoorDash.
You are mistaken. They send out the notification to drivers, and I see a 30 minute ride, for 2.50 compensation. Would you accept that? 5$/hour? If you say yes, you would be poor af working for door dash.
Load More Replies...You see though, when someone chooses not to include a tip... They still win.. the order eventually gets delivered, the person making the order submits a complaint to DD, gets their purchase reimbursed, still eats their shitty cold food, and you still get no tip..
The story says that every time a delivery gets skipped by a driver, it goes up .50. Eventually it gets to a point where it's worth delivering even without the tip. Drivers don't care where the money comes from as long as it's worth their time.
Load More Replies...It makes absolutely no sense to tip ahead of time, or for the delivery person to be able to see the tip ahead of time. If someone leaves a lousy tip and they happen to get a disgruntled delivery person, their food is now at risk of being tampered with. Someone could spit in your food or do something even worse. That's why tipping ahead of the delivery is actual bribery. You are bribing the delivery person to not get angry and tamper with your food.
No, the tip is your bid at hiring us. We are contractors, not employees. No tip, no trip
Load More Replies...I think people get confused. I have seen too many comments about incorrect orders. The Dasher delivering your food is NOT responsible for the restaurant messing up your order and should not be penalized for it. If i have a problem with the contents of my order i contact the restaurant. It is their problem not the drivers. As to time for delivery? I have seen drivers go into restaurants to pick up orders only to he told the order is not ready yet. Again, not the fault of the driver. Dont get me wrong. I am sure there are a good number of instances where a driver could do a better job but stiffing the driver for things out of their control is wrong. Its all about convenience. The way i look at is id if i cant afford to tip someone providing me a service like delivering my food then i probably shouldn't be ordering out in the first place.
Facts. And do you even want a stranger peeling open your burger to make sure it has pickles during a global pandemic in the first place? I don't even worry about the occasional bad review about that.
Load More Replies...If you don’t want to tip, go get the food yourself. These drivers don’t work for fun, they need money to pay bills. It’s not doordash problem that customers are cheap. If doordash has to pay more because of cheap customers, then they will have to raise their prices, duh! You people all want something for nothing and don’t understand basic economics. You probably believe the government should pay for your healthcare too, idiots. 🙄
Sorry but you act like we are paying extra just to get our food most items are at least $2 over what we go to the store for. We are paying extra to get stuff delivered. It's not like we're just expecting what we buy for what we would pay in store. I tip, however I've been told I'm not tipping enough when I tip 10% of what I'm paying which is what I would do for a server.
Load More Replies...I understand wanting to know that a delivery is worth your time and gas but this goes both ways. Its been my experience that when you tip in advance or pay in advance that people think they can slack off. I pay after the service is performed because it is based on quality. Eventually someone will deliver my food and i will tip accordingly. If thats how you feel about customer service then maybe you need another job. Take that s**t out on doordash not me. Stop working a job that dont pay you enough.
Drivers literally have ZERO incentive to slack off because we don't receive the money until the delivery is made. So if we take too long on an order it decreases the amount of money we can make. It's simple math really. Lastly no one is complaining about not getting paid enough. If anyone is complaining about anything, it's having to decline way to many bad orders just to get a decent one. Even then that's a minor inconvenience at best.
Load More Replies...If you just did your job properly, you'd be tipped properly...at the end of the transaction. Don't like it? Work elsewhere. The whole country is hiring.
You are so naive. Have you ever thought about why we deliver? Perhaps why we decline an offer of $3? I am on the verge of disability due to lifelong health problems, none of which are my own fault.. I am sick all the time and am unable to work your typical job. You'd be surprised how many of us are in this situation. Would you rather us give up and just file for government assistance? No. You'd complain about that also. Also, most orders are "leave at door". Do you honestly think we'll see a tip on a "leave at door" order? Use your brain.
Load More Replies...is uber eats a thing in usa? that's what we use here... you can opt to tip in-app or just give them cash on arrival.
If my order turns up that late I would not answer the door and get a refund. In the UK delivery drivers don't expect a tip.
You won't answer your door?well I have a phone with a camera. I'll take pictures of the food by your door as prove and go..
Load More Replies...Tipping before you receive a service makes absolutely no sense. This proves why that is a flawed concept.
So this is not actually tipping then, its bribery and a battle of the classes. First off, who tips before they receive service? No, this is about bribing dashers to bring you your order before other people. Its just another way for the wealthy to have an advantage and the poor to get screwed over.
you are right, it's not a tip, it's a commission for a service. You are they employer bidding for a service and they are independent contractors looking for jobs. You wouldn't expect any other independent contractors to accept a low payout yet you expect it here because you don't understand the system. Then, sadly, when someone does explain it you post some stupid crap about class struggle and the rich exploiting the poor when you are the one exploiting the driver by expecting them to work for nothing even after someone explains the situation to you.
Load More Replies...After your first or second refund, they stop refunding.
Load More Replies...The easy way to correct this problem. Is have a adjustable tip let's say I tip 20%,if order takes over 30 minutes tip should drop to 17%, 45 minutes 15% , 1 hour + 10 percent. I would be more inclined to pre tip knowing I am not getting screwed with cold food after the fact. This way driver knows he is getting a tip and if for some reason they can't get the food out Door dash can increase the fee to drivers to make up the difference. I not willing to pay 20% not knowing if I am getting good service.
Absurd. You shouldn't have to tip until after you have service to rate. I have tipped $5 on a $30 order with Doordash, only to watch the driver sit 6 minutes away on some back street with my food already in their car, for 20 minutes! Wtf? Personally, I don't think the delivery driver should even be privy to whether they are getting a tip, until they have delivered. JUST LIKE REAL DELIVERY DRIVERS. Imagine that. Having to provide good service to EARN your tip.
Real delivery drivers as u call them are getting an automatic tip to take the food it's a delivery charge and then u pay them extra if it's good service. If u guys don't realize the fees Doordash gets not us, so when u don't tip we actually get nothing to drop food off. It's not a tip really u paying someone to go get ur food if I got 2 yards to mow and one person paying 20 bucks for a front yard and another is paying 20 bucks for front and back which one u think ima take or go to first and do a better job at. Think about that ur paying us for a service u don't wanna deal with obviously u ain't going to get food urself for way cheaper
Load More Replies...I think this girl is to honest , idk how she even has a job after that video ..now your asses are never getting tips since she had to make the video bad mouthing customers. Their always late, food is always cold.. they rip you off. It's a waste of money. I just pick up my own food. Door dash, GrubHub,Uber eats all junk! I'm not going to tip bad, rude service. IDC who you are. If I got to a restaurant and the server does a bad job.. guess what no tip. If these people had better attitudes it wouldn't be an issue.
"Tips" was an acronym for "To Insure Proper Service" a hundred years before anybody could have conceived of DoorDash. Thanks to technology a cab driver or a server doesn't have to profile and guess about their efforts being fairly rewarded. The company doesn't pay them a living wage. They do work for tips. None of them are getting rich, only borrowing their next paycheck from the equity they have in a rapidly deteriorating and depreciating vehicle. Driving is hard and expensive. No one is entitled to service without paying the server, they are not your slave.
You pay for service, nobody going to take an order for 2.25 and drive 3 miles round trip. It’s a tip job, and if you think you shouldn’t tip then get your lazy butt up and go get your McDonald’s yourself.
🤣 And you should go get YOURSELF a real job. DoorDash is a side gig, not meant to be your main job.
Load More Replies...I tip the delivery driver in cash so they can choose what they report.
I tip well every time I order doordash. My problem is that my order gets picked up fast enough by the driver. But then the driver will let my food get cold, because he makes another stop at a restaurant before delivering my order to me. I will see his delay on the app and he is usually waiting up to 15 minutes for the other order to be cooked. Is there anyway of knowing that your order will be delayed and cold when you put the request in please? I'm getting tired of a driver taking multiple requests and I have given them a generous tip, to end up with cold food.
I've run into this too, I can see them dropping off other orders at the same time while mine gets later and later. The amount I tip doesn't seem to change this either. It's fine if they want to do that, I just want the option to tip AFTER I get my order.
Load More Replies...What you fail to realize is sometime we just cant afford a tip because qe dont have enough in our account or like me i prefwr to tip in cash you cant always assume we just dont want to tip i feel like s**t when i cant leave a tip ..
If you can't afford a tip you definitely should not be ordering from any delivery food service. It's way overpriced and drivers are working on tips being a very large percentage of their pay. If you that broke the last thing you should be doing is useing delivery apps.
Load More Replies...If the food is cold or not accurate it’s not the drivers fault. Most bags are sealed by the time its picked up. With that said, u pay for us to DELIVER & HANDLE food AFTER its already cooked & bagged. You’re paying the driver to DRIVE, which is why its required sometimes to tip before u get the food. U can’t have it both ways, can’t want convenience, then not tip & expect express service. Also u can’t blame the driver for long lines & traffic. Some of these “customers” are cheap brats. Be cheap & patient or pick it up yourself. If the restaurant messes your order up or it’s cold u can go to the app, complain & literally get your money back. The driver still picked up your order & dropped it off to your home or job, they did the job. Why don’t ppl understand that? U can’t use the same “your employer should pay u more” bs like with waiters bcuz they’re not the same service. Brining a plate to a table isn’t the same as driving to a restaurant then dropping the food off at your doorstep.
It's the whole concept of tipping before you receive service that's weird to me. Why would I tip you for a job well done before I know if you did a good job or not?
Load More Replies...These services already have service and delivery fees then the driver wants a TIP? Sorry, I'm not paying $50 for a $20 order. I'll spare myself the fees and get it myself.
Also, on a comment the original person in article said about how tips are just as optional as a driver deciding to take your order or not. It's your job to drive, it's optional to tip to award you for good service. Tipping isn't a job, delivery driver is. Force these places to pay more! Ban together & make a change.
I won't deliver your Uber eats order for 2.50 and a 12 minutes drive, get ur butt to a restaurant, walk, ride the bus, I really don't care if u die of hunger, you not paying for my oil, brakes or gas, Tip me or go hungry forever Felicia
Lol lazy ass sob, go to school and get a real job u dumb piece of s**t.
Load More Replies...I used to be a dasher. Even with accepting every order that came on my screen, I still didn't make money with it. I made more oney with Uber. The one time I ordered with door dash, I tipped well and my food still arrived late and cold and was missing half the order. They tried to refund me credit for my next door dash. I called them up and told them they needed to refund my money to my bank because I would never use them again. The service on either side is terrible and I wash my hands of them both.
Tips are supposed to come AFTER service. People buying McDonald's don't exactly have a million dollars lying around, and the fact that DoorDash drivers let their food sit there FOR AN HOUR proves how entitled and undeserving of a tip they actually are. Here's a thought: instead of trying to gouge a 30% tip from a single mother trying to quickly feed her kids after an exhausting day from work, how about you ask DoorDash for more of the money they essentially steal from you by being the middle man? I mean, the restaurants have already jacked their prices up for a delivery order. It doesn't magically take them more time to make it since the order comes in over the internet. Maybe make THEM pay that increase in price to the drivers.
I always put a good tip. If my order is like 60, I'll tip 15. I never wait long for my food. Same when I order Walmart grocery delivery because I know most dashers don't care for Walmart deliveries. For those my tips are higher. I'm paying for convenience and gas isn't getting cheaper. I feel that yes Door Dash should certainly pay drivers much more than they do, but it'll never happen. I've had very nice dashers and some have told me that I was their first tipper of the day. They can't see the tip, but I'll tell them please make sure you get my tip on the app because I had a call to verify a tip one time so I want them to know there should be one. Not only are they taking the time to pick up and deliver my order, they are paying for gas and putting wear on their vehicle. I think of these things. And my 9 year old son always reminds me to tip and even tells the dashers "Have a nice new year when new years comes!" Lol and " Thank you for helping us" along with other kind words.
I tip 20% or 25% plus and my s**t is always delivered cold. So on top of 30% for the cost of food delivery app then you tip your driver 20% to 25% and sometimes the food never comes? This is why I would rather pick it up myself.
If you tip high food still comes late or cold. To get my food by Doordarshan hot I have to give extra cash incentive upon delivery to ensure hot food.....lord when drinks are forgotten and they won't go back and get what they failed to deliver.
Ok so think about how a pizza place or restaurants that hire their own delivery drivers are paid. Usually at the wage that's not a server wage but not quite minimum wage(?) That's hourly and is a base wage considering they can acquire tips with each delivery. The quicker and more efficient they are the more they can earn per hour depending on the number of tipped orders theyre able to deliver in an hour.so add the base plus the tips and they earn an average hourly earned wage. Duh right? Ok so i think these delivery services should pay a half hour base wage of let's say, $5 an hour. That way once you've confirmed youre going to pick it up, youre gdtting paid $5 for half that hour. Then add the rate of the pickup and if there's a tip that too. It 1 $5 base pay will be issued for each 30 minutes but you can accept as many pickups that you can handle. Just like the delivery driver your average earned rate can still depend on how ma y orders you can complete within a half or hour.
3 years doing uber, Uber Eats, Lyft, Doordash and grubhub. Trust me...I constantly turn down 2$ orders. Drivers can tell by the offer given if there's a tip or not. I don't accept any offer under 7$. For the ones not tipping...Would you drive to a restaurant, pick up an order, and drive to a person's house to deliver it for $3? Hell no you wouldn't. So why do you not tip and expect someone to do what you also would not do? Without tip noone would do the job. The greedy and crooked companies do not pay enough alone. So think about that before you order next time without tipping. Now sometimes it is very busy and orders arrive late because more drivers are needed. Not the drivers fault so still need to tip them. Here's something you can look for. Once your order is accepted track the driver. See how long it takes to get to restaurant, get order, and deliver. If the driver goes immediately to restaurant gets order timely and sraight to your house. He did good. If it's late it's cause busy
So far I guess I have been fortunate to never have many bad food delivery experiences. 20% to 25% tipping might be helping that result happen. Most of the problems are restaurant caused issues that the delivery person has no influence on. The delivery person didn't forget to put extra buffalo wing sauce on the chicken, the restaurant worker did, so I take out my disappointment with the restaurant, not the driver.
Tipping gets your food fast is just nonsense in my experience. A few months back I had a knee injury and was stuck in my 3rd floor apartment and had to rely on door dash and grubhub. At least 40% of the drivers refused to come to the 3rd floor and insisted I meet them at the first floor lobby some left it outside the building. And yes I tip sometimes even more than my order costs but doesn't seem to affect it. I keep doing it cause I keep thinking I can't fault half the others for some mistake but now that I can walk again I immediately Uninstaller doordash .... thats it!
These companies are making the customer suffer by forcing them to tip and cover the charges they (DD/Uber Eats) should be paying. The customer gets stiffed again if they don't tip and no driver wants to waste time for $3.... Now I refuse McDonald's orders after 10pm because I'll sit in the drive thru for 10 - 30 minutes before I even pick up the food. Then a lot of these orders pay $3-$5.... Once I deliver the food it's 45 plus minutes. Screw that. Then you have these customers that want you to deliver the food 10 flights of stairs and won't give good directions. So now you spend up to 15 minutes trying to find the apartment because the customer won't return your call or text back. I had a guy flip out on me for not finding his house when Google Maps sent me to the wrong complex. Instead of helping me, he insulted me. Like someone else here, I do this because when I'm not very ill I will work. This is the only thing I can do when my body wants to cooperate.
Maybe we should stop using these services. It's already extraordinarily expensive...plus this? Convenience isn't worth the bullshit.
Seeing alot of complaining from ppl with broken legs apparently lol if it's an issue to pay a tip here's a thought go get the food yourself since you wanna be a cheapskate they're the ones doin YOU THE CONVENIENCE it's only right to help them make their living tf...if it's 12 am an I order McDonald's I'm not walkin all the way to the nearest one, which is already far enough, jus to get the food wen it's potentially closed by then an delivery is my only option they the ones goin out of their way to help us so why cry about some tip money the price for ordering is already nuts anyway what's a couple more dollars for their services mind you I ain't even a dasher but I'll be damned if I go thru that crap u can starve then for all I care
Doordash is LOSING hundreds of millions of dollars every year, the company is probably going to go bankrupt before it ever turns a profit, and a bunch of crybabies are complaining about how expensive it is to have someone delivering restuarant food to you. If you are broke, go to the grocery store. I can get canned lasagna for $1.25 and heat it up in the microwave. Hot and cheap. People are so unbelievably entitled. It's disgusting.
You mean you’re entitled right bc you don’t pay a waitress before you eat do you you don’t pay a waitress just to sit a table before you order do you no so you’re the entitled 1 don’t like it get aREAL job and also a word of advice don’t make a side gig your main gig goofy
Load More Replies...Ppl just need to get off their lazy ass and get it themselves, America has gotten so damn lazy that’s it’s a shame
I work in a restaurant that uses door dash. I'm a server mostly now but started out as a carryout pepper. Noone wants to do that job because door dash doesn't tip us at all. We have regular take out orders and online orders and those come first because those people who come to pick up their own food leave tips. Maybe one in a hundred people who order food from door dash opt in to leave the carryout person a tip.when I'm doing carryout door dashes are my bottom priority because there is literally no incentive for it. I'll take care of all the carryout and take out orders first and just leave door dashdrivers waiting as long go as it takes till I'm done with the orders that actually tip.
Had a restaurant worker do that to me. Made me wait a long time while he made all the other orders first. When eventually made my order and it was finally ready...I canceled the order right then. Even though I waited the whole time for it. Do that s**t to me Nick and I'll do the same thing again to you. Now you have an order made with no driver. Costing you(if your the owner) labor and the food cost. I dare ya make my order last priority if I'm there waiting to pick it up. Asshole.
Load More Replies...So people knowingly become Dashers, clearly knowing their pay will suck just to complain about not getting tips then ignore their job giving shitty service to those who probably stopped tipping because they can't provide good service in the first place... It's this type of common core circular logic that is taught in school and crapping out sub-par humans into society.
To the drivers leaving asshole comments and saying what they do/would do to people's food, one, your trash. Two, you are only giving people a reason stop using the services and to think the way they do about most drivers in these services already. But if you actually do your job LIKE YOU ARE SUPPOSED TO, yeah, you deserve a tip AFTERWARD equal to the service. Minus factors totally out of the drivers control that is.
I just dont order delivery, I either go pick it up or eat at the restaurant. If restaurant eating isn't an option like when covid was /is horrible depending on where you live. I just cook at home. Tho it baffles me how many people don't know how to cook.
Here's a thought...how about you get off your lazy butt and go pick up your own food? DoorDash is not in the business of hiring quality drivers. They're a side gig company that pays piddly side gig money. You get what you pay for.
I don't tip on the app. I tip cash to the driver in person. Why should I tip for a service I haven't received?
I don't get it. According to this, the result of not tipping is that it makes absolutely zero difference to delivery time because whether drivers want to pick it up is based on an amount set by Doordash that has nothing to do with tip.
That is not a good way for drivers to look at that people are ordering McDonald's not Gordon Ramsay. The reason for ordering McDonald's is because they don't have a lot of money yet drivers are expected to get more than $2 tips. And then because of low tips they make those people last that is not going to improve your chances of getting better tips. It's sad that people think they are entitled to just be given lots of money instead of having to earn it! Knowing this is how delivery drivers think I doubt I will use them anymore!
Sounds like someone didnt pay attention when she applied to work for them and then expect attention to her lmao
You know you can get into your car and drive thru yourself. No tip needed and your food will be warm. Talk about your first world problems. LOL
The money has to come from somewhere, right? So either you pay a high service fee up front, or you pay a low (or $0) fee, and pay a tip. But as a driver, my time and mileage have a value that I'm not willing to compromise. Simply put, no tip, no trip. I could choose to pick up $2 orders, or I can skip them, and eventually a $10 order shows up. Tell me what you would do as a driver?
How do you justify receiving a tip before providing a service?
Load More Replies...I just "tried" to post a comment, and it was deleted by this website when I signed up. This is absolutely the result of terrible coding. The result of tipping more results in no benefit for the consumer. I have, in many instances, tipped more for the intent of getting hot food - however the result is often cold food due to someone not wanting a 20% tip (which is MORE than reasonable). Restaurant level tips where service is present and critical should not be underscored by delivery services. This is why I no longer respect delivery services. You are not servicing people, you are delivery to people. There is not a tiny bit of service involved. If you expect a tip greater than 10% you are absolutely delusional. The delivery service should be giving you your wages, not the customer. A 2% tip should be appreciated since you aren't doing a damn thing except dropping it off.
This is why people don't tip as much. More often than not, the result isn't what the tip expects. Expecting a high tip is asinine. Doordash should pay more to make this more consistent. I realize that most of the people at Doordash won't agree with this. However, that is why there is discontent with the service itself. The deliveries are often cold because the results do not equal the expectations. I, myself, have been disappointed more often than not with the warmth of my deliveries. If my food is cold by the time I get it, there should be repercussions.
Everyone saying that these delivery apps should just pay the drivers more instead of requiring customers to make up for it with bribes/tips are not thinking clearly! In order to pay more these companies are going to charge you the customer and the restaurant higher fees. Basically, all fees are going to go up and be charged to you the customer. You will be paying that drivers wage in full, no matter what.
yeah so I always tip, figure I tip the wait staff if I eat at a restaurant so I'll tip the driver. But here's what happened last evening. I ordered some food, agreed to a tip then discovered a "service fee" of $2. on my bill - what the heck is a service fee? Then the driver did not bring it to my apartment door but left it with the security guard (called to say he could not leave the car because he saw a parking authority guy - guard said not true). My total bill included $10. plus taxes over food cost. So much for Door Dash. Not the first time I've ordered but it will be the last.
that ahole 'I care that I'm making enough money worth my time and my gas'. -- then get a bike ! And as a general pov, go be a teacher. or a computer programmer. or a surgeon. A farmer. A welder. Whatever. What are those skills worth a better pay for a delivery person? You;re not even required to be a certified professional to do such job. STFU.
I loathe door dash! I agree with the tipping b******t! Tips are usually earned and should never be mandatory! Door dash has this f*****g b******t service fee and a goddamned tax on that! And then we have to tip? I stopped using them after a few orders kept getting dropped by two or three drivers. One order took over an hour to get delivered, as it was picked up and dropped by three different drivers. one of the driver was sat at the restaurant for 20 min before he dropped the order! Tried to cancel and DD wouldn't let me! I gave them one more chance and they blew it! F**k you DD!
What if I want to tip in cash. I think DD might take part of the tip or use it as part of the pay to the driver.
So the tip is taken by McDonalds, and they hold the order up. It does not make sense, unless McDonaldsd is expecting a tip and that is why they are holding it up. Still, the tip should be paid when the food comes- Dahhhh
I will never order from a local company again that uses Doordash. Recently I ordered from a local pet store where DoorDash was supposed to deliver. I received a phone call from the driver asking me if they were picking up a particular item and brand so I corrected what he was picking up. I finally received a message on my phone that it had been delivered and it hadn't. I tried calling the driver back twice and it said they weren't available and the voice mailbox was full. I called the store and asked them about it and she told me I had to go through DoorDash to get a refund. Their website is ridiculous. I tried calling the driver again and was then told that the number was no longer in service. So I went to the store the following day & talked to the manager. As we walked up front to check the system, he noticed my item was laying there on the shelf, tagged with my name, still waiting to be picked up. The driver NEVER picked up my order and also got a tip for not doing his job.
this whole system of doordash is bull crap .. exploiting both customer and rider . thank god we don't have such delivery service in our country and honestly it will never work here. "tip" is something you give by the good of your heart when you are "happy" with someone's service "after" the service. its not "before" , its not "mandatory" , its a good thing to do but if someone doesn't its totally his right. he paid for the food "and" the service at a restaurant or for delivery in the form of the "delivery fee" ! that is what the ethical , moral , legal obligation is between customer and the food/service maker/provider. anything beyond that the customer pays from his "hard earned money" is totally on his own decision . should not be mandatory or implied mandatory to get good food/service
For all you dashers just go live off unemployment like everyone else and stop bitching about not being tipped cry babies you chose the job sucks to be you go get another since you can obviously choose your own hours ijs
Please help. First, do drivers see or not see the tip before hand? Second, I am one who usually gives cash tip directly to them so I know they get it. I guess that is wrong. Lastly, please answer next question. I often order from Wal-Mart and asked things to be shipped. Sometimes, they decide to have door dash deliver food items. I literally got a bag delivered with one can of soup. I haven't requested this. But I hate to think the driver was supposed to or expecting a tip. Mostly I am not home to give them one but what would I base the tip on? The cost of a can of soup? The best I can do is leave snacks and candy bars for delivery people.
If the delivery drivers are making less than the minimum wage, I am happy to bump up their pay by pre-tipping. However, I don't consider that to be tipping at all, just me paying a fair salary for a service offered.
I was under the impression, and bear with me here, I'm not trying to be an asshole, but I really thought that a job like this was a gig job. A side job. A job for supplemental income. If you wanted living wage get a full time hourly or salary job.(and to be a fair an actual loving wage us hard to get anyway) BUT, at least jobs like that are a steady income that doesn't fluctuate so much?
Charge enough for the delivery so the one doing the delivery's can get a good salary without the tip. Tipping is not mandatory, tipping is something you should do if you believe you have received excellent service above normal. If those are doing the delivery se tipping as mandatory it's no longer a tip.
I don't put in a tip when I make the order. I have cash and if they get there quick then I pay based on service. Sometimes I pay $15 in tips for one delivery. I'm not gonna pay you before I get my food. It's like bribing and begging. No thanks. I only payed ahead one time and I paid $10, the person who picked up my food was an old lady who threw my food at my face and told me to go to hell. That was the last time I tipped beforehand
I love everyone coming for the door dash delivery people as if they created the app and have any control over how it works. If ya dont tip or tip to low they dont wanna grab your order, will wait until they get compensated properly for it. Stop acting like if you were doing their job you would do anything different then they are. Also, just to point out that yes most services you tip after, but whenever I order food online for pick up or pizza delivery, there is usually the option to tip ahead. If get food delivered and you are tipping when you receive the food, before you take a bite, which means you are always paying before you have completed the full experience of the service. Thats how delivery works. If you were unsatisfied with the food you would have already paid and tipped - so lets quit with the I only Pay after the service - cause it's simply never true for ordering via delivery.
You have the option to change your tip amount if you are disappointed in your service. You may also send a message to your dasher to let them know you prefer cash tip. People don't realize what we go through to get your food to you. In my experience I have had several staff members treat me very rudely. We sometimes have to wait long periods for food to be ready or in long drive thru lines because the lobby is closed. Dashers also put themselves at risk in traffic and inclement weather and that's not including our gas or wear and tear on our vehicles. I feel like we deserve at least enough of a tip to cover a gallon of gas. I mean that expense happens no Matter who brings you the food. You are receiving a service and I'm not saying you should tip a fortune but even a dollar or two makes a world of difference.
Here's a solution.... With the obesity problem in this country, why don't we get off our rear ends and go get our food like we used to do before door dash and uber eats.. Now I do understand that there are some that are unable to go themselves because of medical reasons, but seriously, has anybody gone to the beach this last summer? I have,and at most, 30% of the people there were in shape and at their optimal weight... Tip or no tip, these services are just making a nation wide problem much worse..
used 2 wrk 4 ubereats. got tipped like ONCE evry 8 orders. Been in service industry 13 yrs, fine dining etc- customers always love me so I kno I did well...btw the order bein right is up 2 the restaurant,we usually arent evn allowed 2 open the bag & the timing is based on wen we get the call & wen the place is done makin the food so usually driver has NO control over food bein cold/wrong. at uber, pple tip AFTER, so I was appalled at lack of tips & quit. Customers also lied & said I never delivered the food wen I did & uber'd take MY MONEY 2 cover it! Always in Camden,which is like Murder capital of the but app wont say location till u accept order! I get $3 a delivery 2 risk my life as a tiny cute white lady & it dont even cover gas/maintence! Uber USED 2 hav promos & u could make an xtra $4 per delivery on most orders so it was worth it but 1 day they were gone! ppl gotta realize tho if acompany is made 2 pay more wages theyre jus gonna raise fees 2 customers so jus tip if u don't
Whoops comment amendment...I meant to say if my address says C3.....why would someone leave my food at C2. LOL! They still got a really good tip, I just hope I don't that driver again! Normally excellent svc though, I can not complain.
I dont even go to this one zone called sparks because people in that area dont tip. Hell they all can starved to death lmao. Hell with your life guy driving around aint that simple specially at night going to your ghetto neighborhood.
No quality in service, no tip necessary. Get a job where you don't work for tips if you won't accept all tips and give quality service regardless of it. Sad world.
Tips should be earned. Go get a different job if you can't bring people warm food.
I'm a doordash driver as well and know how bad it can suck to take long delivery orders for a low wage hoping for a good tip only to find that you've driven 10 miles or so for just a couple of bucks and that happens far to often especially now with covid people just tell you leave it at the door and they don't have to see the look of dejection when you've dropped off yet another ridiculous order for an amount that doesn't even pay for my time and effort and barely my gas . So here's a tip "pun intended" tip your drivers most of us don't take deliveries if it has NO TIP.
Thats why I basically quit running for Doordash. Uber Eats give me way better base pay and allows the customer to adjust their tip up to 1 hour after the service is complete. Doordash wasn't even giving me enough for gas and in my area of low income people hardly anyone tips. So I was making pennies.
I've worked for DoorDash before, and I think it's stupid that Dashers are skipping orders because of the tip. For one, when you sign up to be a dasher with Door Dash, you acknowledge the way pay is set up. Secondly, Door Dash has a system setup, that if you continue to cancel orders regularly, or get poor reviews from your customers, you can/will be let go. Door Dash isn't meant to be a job to live on, it's meant more to be a way to earn some extra income. Yes, it's frustrating to not get tipped, but by the time all the fees have been added, you may have well gone to pick the food up yourself. I don't feel bad for the dashers, but I feel for the customers, because people are petty enough to not do the job they willingly signed up for, knowing the risks. Also dashers need to keep in mind, that there are a lot of customers, that see all the fees added on, and feel they're paying more than enough as it is.
You can solve this by prompting for the tip after delivery confirmation. Simple as that.
Yeah I'm gonna tip you 15% for what should have been the basic service? Isn't the expectation that it arrives warm and on time. Shouldn't a tip be for good to great to exceptional service? Tipping as a whole should be the exception not the expectation. Now you're allowing businesses to suppress wages in another line of work "because tips"
You'd be surprised how many people never tip. Door dash started losing drivers so that was the compromise.
Load More Replies...It is the same with all delivery services not just DoorDash, you show what the tip is going to be and depending on that, how fast you get your order delivered to you. I put down $5 as tip, and depends on how fast the dasher responded to getting it and texted me stating hi, this is your dasher so and so, I just got your request and I am heading right now to the restaurant. I will text you when I'm leaving so you can expect to see me soon. Thanks for ordering from DoorDash. And in about thirty minutes of ordering, I got my order and depends on how fast they get to me, I will raise the tip from that five dollars up to 10. And I tell the dasher that you have done exceptional and do expect to see a change in the tip for the good. I always end up tipping good and rating them a five star. Tips should start at five dollars and can go up no matter what the original order is priced at.
"You get your food cold if you don't tip!!!" Later... "Actually the driver doesn't even see your tip until they complete your delivery." Okay, what was the point of the first video other than to gain clout? Now many people are not only thinking that tipping should be a mandatory demand, but on something that is actually a lie.
Any of these delivery services are the most stupid jobs I've ever seen. They dont even compensate drive time and thats trash. I'm a plumber so I know what people should be getting paid for this delivery drive time and the wages doesnt even come close. Just another company that wants slaves.
When my girlfriend worked for Door Dash she got the food delivered as fast as possible and usually got cash tips upon delivery.
The biggest problem with every comment on this thread is calling it a tip. It would be so much better to call it compensation. How much are you willing to compensate someone to drive a certain distance to do something you're not willing or able to do? The time and distance paid for by the delivery service is around 23 cents a mile no matter what you tip. They also get paid for time, that probably comes to about 10 cents a minute for time to get to the restaurant and to you. So if you live 20 minutes away from the restaurant and it's about 10 miles they will make about 4 dollars and 30 cents for that order regardless of your tip. Now factor in gas and taxes. Now that driver is making closer to $3.00 for this trip. I use these services and always pay a minimum of $5 and for restaurants further away I do about $1 a mile. This is plenty enough that any driver that gets the order will be more than happy to take it. I don't look at it as a tip, it's a compensation for a convenience.
When I ordered door dash the delivery fee and inconvenience fee came to $10 on a burger and fries that cost $9. I'm a truck driver so I can't leave the dock a walk a mile to get my own food or else I would. So charging $10 a mile on delivery is outrageous!! Then when the food came an hour later the drive gave me my drink and a bag and took off in a hurry. When I opened the bag there was just the empty wrapper my food had been in! The driver ate my one and only meal for the day.
Truck drivers some how survived way before there was doordash and grubhub. Just saying.
Load More Replies...People that complain about a service another human is performing for you when they have GIVEN UP THEIR OFF DAYS, TIME WITH THEIR SIGNIFICANT OTHERS, TIME WITH THEIR CHILDREN, TIME WITH THEIR FAMILIES, TIME WITH THEIR PETS, IN A COVID INFESTED ENVIRONMENT, ULTIMATELY RISKING THEIR HEALTH AND SAFETY to sit in traffic that’s not ALWAYS going to be “jam free” traffic that is sometimes gridlocked, stuck behind a wreck, not always having the roads magically open up to them and give them green all the way to your self centered, selfish homes where YOU ARE WITH YOUR CHILDREN , SIGNIFICANT OTHERS, FAMILIES, PETS AND WHERE YOU DON’T HAVE TO PLAY HUMAN FROGGER WITH LESS THAN COMPETENT DRIVERS, WHERE YOU ARE COMFORTABLE IN YOUR LAZY BOY, put your track shoes on and GO DO IT YOURSELF. The same as YOU THINK tips shouldn’t be given to these individuals, IT IS THEIR RIGHT EITHER TO NOT PICK IT UP OR TAKE THEIR SWEET VALUABLE AND PRICELESS TIME GETTING IT TO YOU……..OR NOT. #tipyourserver
I'll tip what I tip and will not be made to feel bad about it. I could take my lazy ass to the restaurant, but I paid over the normal price for the food in the first place. Don't take the order, fine. Food gets cold fine. I'll complain, get my money back and keep the party moving. Dont act like DoorDash isn't making enough money to pay a living wage. Don't like it? Strike! Force them to make it worth your while. Force them to help with the expenses. It's a trick of the rich to make their employees (or contractors) blame their customers. Do better.
Man I gotta school y'all real quick. I do UberEATS. Kinda the same. Listen. The base pay is a real thing. It's ALWAYS about 2 dollars. Listen. Customers. Think real hard about where you are ordering from. Some people have the NERVE to order food like 8 miles away but you don't tip??? You think I'm going to drive for 30 minutes to make 4 bucks? No, I'll decline those cheap people who don't tip. You tip good and I will have your food at your front door SO FAST. You don't tip....well... Good luck
Doordash, Uber, Lyft, Grubhub... They all focus on the tipping economy. Customers pay to make your business work. You don't ahve to pay your worker s**t.
I know what it like to deliver food knowing I won't be tipped. We aren't allowed to pick and choose what we deliver. I have taken lots of orders and not gotten a tip, and I still say thank you, or tell the customer to have a good day. I find it is better to be humble, than to get mad over a tip, cause in the end I still manage to pay my bills.
I don’t understand how y’all expect a tip before the service is done is beyond me really yet I’m not tripping bc I live Igor behind Taco Bell n McDonald’s walking distance 🖕door dash
If this is true then this is a lawsuit, today's generation forget the definition of a tip a tip should not be expected a tip should be earned over fast, courteous, and care for the items you buy. Imagine being a waitress and you take an hour to seat people at a dinner, complain about the job to them and give a snobby attitude about not getting paid more at your job in front of customers. I see this as a a lawsuit over the fact if a certain type of food is left out for an hour and goes bad theirs this thing called food poisoning not to mention the amount of insects that can land and poop on your food. Plus if your food is cold the customer can just call Doordash complain and the driver gets blamed and they loose their job.
My friends and I use these services plenty, with that said we always tip around 20% and normally don't have issues. When we have an issue we simply make a recording for our proff and write the company and 100% of the time we get refunded sometimes we even get goods in addition to our refund!
I come from a family of bartenders and waitresses. To me, Doordash is like waitressing by car. My bartender father told me a very long time ago that the word TIP is really an acronym: To Insure Promptness. A tip is given ahead of a service (like to bellhops) to secure the service is done well and efficiently. I am way more likely to accept a Doordash order that I can figure out includes at least SOME tip amount. Nothing worse than delivering a $100+ meal for $4.25.
I live in one of the areas they are required to pay a competitive wage. It's still fully tip driven. So if you order $20 worth of food it'll cost you like $38-40. For $30 it costs $55-60. And if you order it through the delivery companies app/site, the food costs are also inflated 20-30% with the same 90% or so in fees. They could literally be paying the drivers here $20-25 an hour off of as little as one delivery per hour and still be raking in the cash. And while they don't pay them that much, they still pay them better than almost any where else with delivery services and you can still end up waiting 2hrs for your food. So paying the drivers more doesn't mean better service. The size of the tip doesn't necessarily matter either because that tip is now locked in. On top of that,, they are given incentive to delay picking up the orders? Ya, no. The only ones getting screwed are the customers.
I work DoorDash, Uber, Uber Eats, Lyft, Instacart. DD and Uber Eats are very shady on their dealings. Customer pays $50. Uber takes $10 plus. I end up with maybe $5 if they decide to not tip. (Uber Eats) I stopped doing DD because the fees they offered me were absurd and not worth my time or gas. People getting charged fees and delivery fees that don't even go to the driver. So naturally customers think DD or Uber are supplementing the drivers income. However these gig companies are taking money from the restaurants or stores. They raise the price of the item and charge the company/business a fee to use their platform and equipment. Then they charge the customer that orders items or food. Then they take fees from the (driver) The whole tipping is a slippery slope. I do feel people should tip for great service. Not be forced to tip to make it seem the driver will get more money. But again DoorDash uses the desperate driver to accept anything or be deactivated.
Yes at papa John's, when u add a tip to your with your credit card we would get it at the end of our shift. We always knew which ones tip and who doesn't and if they were clocking their self out with orders they look over yours
And with this article, people are coming so very, very close to understanding why people don't want to work, and why the model of tipping should be abolished in favor of a living wage. Y'all are so close. SO CLOSE. Love, Your bartender ($2.13/hr)
This is a terrible business model. If your food comes late or arrives cold, you're not likely to reuse that delivery service. The meal shouldn't be prepped until after a delivery driver is confirmed. Also, it should be worth the delivery driver's time (and gas) to get the order and then get it to where it needs to go. That's on the company. Tip falls on quality of service. Sure, I'll dish out at least 20% regardless, but like it was pointed out it feels more like coercion to get the full service from the company.
What the hell is the delivery charge for then? I never tip or use these delivery services coz tho. A restaurant owner once said, "if we pay them more then we have to charge more for the meal." Me in my head, I'm ok with that tho.. tipping is optional not mandatory. I prefer seeing a final price and that's it.
That's wrong because I leave zero tip cuz I like to tip in cash and I always get my food within 20 minutes nice fresh and hot
My orders are never late most of DD driver know I tip in cash on top of the tip.in the order ,most of the time ahead of deliver time.if late I still tip, save me a lot of trouble of wasting gas n fighting traffic.
Omg ppl really? Here's the real deal. Ppl don't wanna tip flat out. They feel its necessary when going to a restaurant but not so much when it's Uber, Lyft or someone delivering food. TIP and most times you will get a good response with the exception of sometimes not as nothing is perfect in this world and nothing ever always goes smoothly! These apps are flat out taking advantage of ppl. Would you go spend your time, gas, mileage, wear and tear on your vehicle just to get a little over $2 to which by the way you didn't have to turn right back around and put in your gas tank again? DOUBTFUL. So what about this time that you get six or seven dollars or maybe $8? It basically evens out when you have to average it out for the many times that you get paid $2 and some change or $3 and some change. Ppl would get far far better service if they tipped and well! So many ppl say they will tip, but don't. Why ppl feel the need to tell a driver that if they're not going to, idk!
For the comment about tipping before. No. It is more like a bid than a bribe or tip. Dashers are independent contractors. They don't have to accept your offer.
I am sorry...but a tip whatever the amount is a BLESSING....because whatever the amount is...it is more then you had yesterday
I'm sorry but I would rather walk to get my food then to be told that because YOU don't want to work a REAL job,that I must pay extra for a service that I have already paid for or receive less then adequate service,could you imagine walking into a restaurant and waiting 2 hours for your food because you refused to tip the waitress b4 seeing if they are capable of doing their job effectively?? And in return DESERVE a tip?so door dashers say its the customers fault,NO IT ISNT,It is their fault for believing that they are deserving of a PRE-SERVICE TIP,GET A REAL JOB,And stop trying to use social media as a platform to help lazy people get paid
When I'm doing the carryout orders at the restaurant I work in Doordash is my bottom priority. I'll leave Doordarshan drivers waiting until I get my take out and carryout orders done because they actually tip. When we do Doordarshan dash orders the drivers get all the tips and I have zero incentive to help them make their money cause I'm trying to make my own.
Well next time, we poop on that food that you made for the customer and we blame it on you and your restaurant. We get the tips, cause we use gas and our time. I wish I was picking up an order from your restaurant, to show you that if you don't make it ready within 5-10 minutes, I'm gonna call your lazy ass out in front of all of your WALKING CUSTOMERS. Fu**ing loser! You do that to me, you're gonna see another thing coming. All the doordash drivers makes more than you anyway. You probably have DUI and can't work for the company, that's why you're so butt-hurt! :)))))
Load More Replies...Kk I doordash. 1st off your tip is totally irrelevant. Tony Xu has made it so da tips are now hidden. An app called Para Gig used to tell u da total payout. Tony Xu said nope and had da code rewritten. He is bent on hiding da tip. All dashers agree on dis ask fo ur self. I promise u I can take orders and show u myself. So fo those of you saying I tip really gud and still get screwed. It is because ur tip is hidden. Facts. If u want to change how u get ur food use Grubhub. Grubhub does not hide tips. They actually encourage u tip. Tony Xu is garbage his app is garbage and he does not care about drivers. He wants to be a billionaire so if u want it to change confront Tony Xu or stop using DD. Oh and cash tips are very far and few I between. Dashers have been burnt by "I tip cash on delivery." So yae dat don't work fo me either. U can put it in your directions but nobody believes it unless ur a rookie. I have ova 3k in deliveries. I know what I'm talking about.
To add insult to injury...IM TOP DASHER!!!! SCREW DOORDASH AND SCREW THIS F***ING JOB!!! GRUBHUB HERE I COME
So people become Dashers knowingly they will be paid a crap wage just to complain to their customers about their poor choice in their preferred job and expect the customers to foot the bill on their poor life choices then get salty when customers refuse to pay for crap service.... Its this common core circular logic that is being taught to children and then they crap out these sub par humans into society.
Doordash and Instacart were a lifesaver for me to get food to my elderly and disabled parents during the pandemic. We all lived in different households and nether parents drive. I visited and delivered food and checked in regularly but couldn't always be available. I tipped really well and was lucky that food and groceries got to the most if the time. Eventually my Instacart account had credit card fraud, so I had to delete the app.
I just now got a double order, each 5-10 miles from restaurant, combined pay....4.50. At the rate of 2.25 a trip(when gas here is 3.18 a freaking gallon!!!) , that's totally ridiculous!!!! And the "peak pay" rate also sux...none till the weekend, then it's a whopping 3.00 extra per order...AFTER MIDNIGHT WHEN NOTHING IS OPEN!!! THATS F****D UP!!! I HATE DOORDASH AND DIPSHIT WU!!!
TIPS- to insure prompt service. Tipping started out as making sure you get above average service by giving those servicing you something extra ahead of time to pay more attention to you
Y'all can complain as much as you want. Drivers are *independent contractors*. You decide the pay based on the tip. The driver decides if it's worth their time based on pay. If you're regularly getting your food late even though you "tip well" then you are not to tipping well in the eyes of the driver's and your food is sitting at a restaurant until doordash pays enough. That's it 🤷♂️. Delivery services should pay more. It's not traditional tipping. Blahblah. Your foods still going to be cold though bro.
I only tip cash and the longer it takes to deliver the less the tip gets. I also check my food all before I tip. Tips are for good service not for doing the job.
It sounds like customers are misunderstanding the term TIPS! TIPS means “To Insure Prompt Service”. Have you ever seen the old movies where the customer slips the Maitre ‘d a few dollars? This is to get a preferred table and encourage the Maitre ‘d to take excellent care of the customer. TIPS traditionally are paid in advance of the service!
I am a part time delivery driver, and for those of you who choose not to tip, first and foremost, f**k you. Secondly, all you are doing by not tipping is prolonging the time you get your order next time. If I have three orders, and yours with no tip came in first, and I have two that came in after yours with tips, who do you think is getting their s**t first? Not you, you f*****g cheap-ass ungrateful f**k. My motto is "If you don't have the dollars, don't f*****g bother.
Doordash have nothing to do with incorrect orders, if you cant tip then maybe you shouldn't be ordering food. Alot of times it's on the restaurant. There busy and we have to wait or its late due to traffic. Some restaurants are just bad in service and dahers don't like going to them so it would get passed up. But be mindful people, you know your order is coming from across town most of the time. Your getting extra service to bring it to you, that in its self is worth a decent tip. If not then get up and get it yourself. Remember before these delivery companies came along ,none of these restaurants offered delivery. Especially during the pandemic, you know how long the lines are to get your food??? That's probably why your ordering Doordash. So please tip respectfully we are like waiters with delivery. It's so many factors involved that you customers don't know about.
You guys know that you can edit the tips, right? Like, normally I just do whatever the middle option for a tip is. If I get my food that isn't cold or obviously has had food taken from it (yes, this has happened to me before) I won't mess with that tip. If the driver is super nice and actually cares, I'll edit it to be more. If I get cold ass food that I've waited over an hour for or if there's an obvious issue, I'm taking off that tip and reporting them. Yep, done that before too. And then that Dasher who stole some of my food (I know because I had gotten McDonald's and there were some fries at the bottom of the bag but no container of fries) has the nerve to bitch when I order again and they obviously knew it was me. 🙄 Guess what? I cancelled that order right away. Basically no one is making you people pick food up. Do a good job and you'll get tipped well, do a crappy job and you won't. I'm not going to bribe you to do something YOU ARE DOING AS A SIDE GIG.
I'm a dasher and another reason why your food may be cold when it arrives is because we sometimes have multiple orders, or we have to go to a restaurant where the drive thru line is long and have to wait a rediculosly long time just to make it to the window and by that time the food is already cold when we receive it.
I quit using delivery services because their service is garbage. I've tried tipping good in the app. Still don't receive food for 3 hrs and wrong order at that. I changed to 0 tip in the app and tip in cash. Still horrible service.
Here I was about to order through one of these services for the first time to see how it was, f**k that now. I know how some people are that deliver food, if they aren't getting what they want in tips, they go tge trifling trash route and mess with people food out of spite. See too many Dashers on here willingly ignoring comments and experiences of how many terrible delivery drivers there are, and keep trying to equate it to a person not tipping even when they say they tipped beforehand. I understand people need to make more than starvation wages and some are in situations where a delivery job is convenient, bit don't keep expecting customers to pay the maximum on tips to make up for the low paying job you may or may not have had to choose, and give you a tip that covers your gas, car insurance, natural wear and tear, other expences in your life etc. Your tripping at that point. There are just asshole lazy drivers out there, at the same time if you order, don't be an asshole and not ti
Doordash and all corporations should increase their base pay contribution instead of making drivers look entitled. It's not on drivers if an order grows cold. It should be addressed with doordash and merchant. There are food safety violations folks. Drivers are just that, driver. We can and at times do advocate for customer, but that limited in what we can help. Customer and driver support is also not easy simple to contact. Surprised !?
For the love of God. Cook your own damn food people. If you can't tip to eat out, if you can't tip for takeout if you can't tip for delivery cook your own food. You are the bane of society. Everyone in customer service hates you and it is because you are not only stupid you are stupid and cheap
That’s OK, I just chat with customer service and make them give me a full refund. I’m paying a premium already, if it’s not perfect (99% aren’t), I contest the order. My lowest tip has been $5, from a restaurant literally within the corner of my street. Sometimes I’m just on a work call. Almost no order have I not been partially or fully refunded. Dashers also love leaving food on the ground with the ants, despite a nice table there to sit it at my front door. Those orders go straight in the trash. I’m not in prison, am not eating bugs off the ground. One time I had property damage, for which they mailed me a check for $700 after police report and camera footage. My relationship with door dash? They suck! 99% of orders with a drink will be missing it unless sealed with the order. So I show them the delivery photo and get a full refund. I’m now at the point if they forget an item, I trash the order and ask for a redelivery. I hate dashers complete lack of caring.
That is some bullshit! I ordered door dash just last night and I tip as high as it goes because I know folks need/deserve it. The food was still an hour late and f****n cold.
I get it but at the same time it does suck that it has to be like that. I have never liked tipping through the apps because i have just never really felt confident that the FULL amount tipped will go to the driver every time and even if it does is it instantly??. I have just always felt better putting the tip into my delivery drivers hand in cash. They went through the trouble to get me my food today, not 2-5 business days from now 😂 90% of the time i don't tip through the app, but i do tip, and i tip generously at that. Im just glad that the ones that do decide to pick up my order regularly know that and don't have to wonder about accepting it next time😊
And that's why I don't use these Apps. I tip cash only. Tips shouldn't be counted by the company and until the government gets rid of it's poverty wages they shouldn't be taxing tips either. Frankly speaking since tipping isn't mandatory it's a cash gift.
It's pretty simple, folks. You aren't "tipping", you're "bidding". Low bids aren't getting filled. Drivers have bills to pay and $2.50 for 20 minutes of work won't cut it.
1- Tip is after delivery. 2- Mc Donald's gets skipped because McDonald's orders are notorious non-tippers (who can blame them, they want a sub $10 meal), and, McDonald's also hardly ever has the order ready, causing the driver 5 to 10 min lost time (non-paid). Those are the reasons McDonald's orders aren't picked up as a priority. Same with fried chicken places. Most customers of fried chicken places don't tip, and the entire car stinks to fried chicken or fish. 2 reasons those orders don't get picked up with a priority either.
Just to shed light on the "bribes/tip" comments, that is how tipping started, people would give money up front to make sure they received the best service. When I was a waitress I had customers tip me upfront and tell me based on my service there was more at the end. Also, once your food is delivered you can change your tip.
I always felt it was more a case of I’m paying the restaurant for the food, the service for providing the platform( ie, delivery fees) and then I tip my driver for taking the trouble to go there, deal with all the bs and then drive it to my antisocial self. Personally, I’m more vested in rewarding the person who is letting me stay home but I am in essence paying three different entities, each of which are providing me a service. If I don’t pay one of those entities accordingly, I don’t expect terribly good service.
That ain't even a discussion you don't wanna do it the dont tf yall act like there's a gun to yall head making yall take the $4 if you don't want to then don't but the point on bringing it cold is stupid because you bring it cold I can feel that its cold and late what you think I'm finna do ohh well it did just get here no tf ima let doordash know and get a refund thats why if you don't wanna take it then don't and idk what they get payed but ik people that make $100-$300 on it so I don't think its $1-$10 cuz thats from a couple days
Then go get your own f*****g food. Simple as that. If you don't wanna tip, then your food will be cold, we won't pick it up. And after that You have to get up your lazy ass, drive your own car, use your own gas, and then pick it up yourself lol
Load More Replies...Complete shite! I tip WELL! the last time I used the service the order was well over 30 mins late. That was it. I used to think people who got payed well would perform well. I was horrifically wrong.
"I have an idea. Maybe DoorDash should pay their drivers a livable wage..." Wow. Do you even hear yourself? That is what the tip is for. In order for DoorDash to pay the livable wage, it becomes a "forced" tip since they will just add it to your bill. Then their cost goes up, and you stop using them. At least if you tip, you can be (more) assured that it goes directly to the driver and not soaked up by the corporation.
I've never used one of these services. It's gross. I don't need some stranger handling my food. Plus, I'd rather just get it myself... But from reading the comments here, I realized that the problem is with the app. It is not designed correctly. First off, what people are referring to as a "tip" is not actually a tip. So, in order to fix the problem, the first step is to rebrand the "tip" and refer to it as what it actually is. The way the app should work is as a "pay your own price" service. Once an order is put in, a base delivery fee should be calculated and forwarded to the customer as the minimum price. The customer would then be prompted to input the price they are going to pay for the delivery. Never once should the term "tip" be used. In addition, it should also be let known to the customer that drivers would be more attracted to a more generous offer. If you design it this way, then there is no more ambiguity in fees or debate about tips.
Door dash needs to understand that if I wanted dogs to sit on my Pizza. I would call the pound. I will not tip when the dasher has no respect when bringing my food. That she arrives with two dogs she can't control. Then allows them to sit on my food. Why don't you hire decent people with respect. Then pay them a liveable wage. Gad prices are not dropping anytime soon. Insurance cost young people more than old so who is coming out on top
You want a hug from a dasher when they give you your food? How about a foot massage? I have a solution for you. Don't use doordash, cause you're cheap as f**k. Move that lazy ass of yours and pick your own f*****g food
Load More Replies...A lot of people with weird power trips in these comments. Food service workers are the only people who get paid like this. Honestly we just need to have the cost included in the food and pay people on a normal hourly rate. No other career is based on the good will of others. At least the beauty of this system is the works have power.
Im a dashers...im not going to deliver for under what gas costs me...2.25 is not worth my time...i sat at McDonald's today for 20 mins....not including waiting before I left them know I was there...the lobby was closed..so drive through it say...get to the window the guys says door dash?...yeah...ok pull up we will bring it out ...20 mins to by..at least 20 cars...i finally get room o backup to windows...he looks at Jenni said I've been waiting 20 mins...he says ok and hands me the orders.....yeah 4 bucks for all that time and then the customer got cold food....its not the dashers fault...lots of time its the restaurant .
Just don't use door dash or anything else and go get it yourself, the money you spend on gas will be lower than what you spend on an order that is probably a lot less than what these apps charge anyways.
I tip cash when the driver arrives. I have got the wrong order numerous times. One dasher even brought me someone else's food and came back to trade the bags AFTER it had been in my house for 10 min so that means the other person also had contact with my food. Smh! This has happened more than once. Which is why I stopped tipping in App and doing it personally with cash. I still tip with the mess ups..the service I have been provided by doordash drivers is unreal and quite honestly disturbing bc they definitely wouldn't appreciate being treated like that if they were the customers. I have always been taught and taught my children you do unto other as you want done to you. I have stopped using Doordash... it is a very helpful service especially on days I do not feel well and can't cook but there have been too many times we haven't been able to eat what was delivered because of this. Come on Doordashers do better! Please!
Last time I checked if otherwise known as gratuity is based on the word of graciousness I am gracious for the good service you have given me why do I have to tip at the beginning I should be tipping at the end and then her attitude to try to explain things I'll get in my car and go pick my own stuff up
F**k that tip or else bullshit. Basically telling people tip or their service ain't worth s**t then wonder why people don't like to tip. You chose this service job. Want better tips, don't threaten people or treat people like this regardless.
Yall f*****s who can't hold down a real job complaining about tips forgot how tipping is suppose to work, it goes on top of the bill, "BuT wE dOnT gEt pRoPeR WaGeS" boo f*****g hoo, dont work for them, I pay a price for convience, and it's up to the service provider if they want to pay a proper wage, why should I be responsible? Do I look like f*****g human resources? F**k outta here!
I put a small tip in until its delivered (correctly). If they do what I've asked in the notes (simply leave it where I ask, not at the front door), I increase the tip to 20%. I'm not going to give a 20% tip when 90%+ of the drivers deliver incorrectly/dont read the instructions/request. That's WITH my asking them via text, which some respond and some dont - and get this! - even half that respond still drop it at the front door. Most of the time I'm required to watch for my driver, catch them going to the door and wave them over to me in order to have it brought to the right place and not bother my roommates or have to run around to the other side of the house like some burglar.
As a waiter and bartender of many years, it's Doorsah's fault.. no one else's. Don't expect me to send you a great tip BEFORE service, and stop acting surprised when people don't. Why would I float you a fat tip just for you to barely do your job? Act like this in a service industry and watch how little you make. Tipping is all about the service you give, and it don't sound like you're giving ANY. Why would someone tip you at ALL? Blame your boss, not a customer whose being bribed and ripped off.
Blah blah blah... just say I AM CHEAP. Next time I come to your bar or restaurant or where the f**k ever you work, and you hand me that beer MR. BARTENDER, your tip will be ZERO AMERICAN DOLLAR. Then I'll see how you like it. And I'll tell you "oh don't blame me, blame your manager for giving you a shitty wage"
Load More Replies...I tip cash. The app has no option for cash tip. It get marked no tip and I have no way of saying you get tipped just not from my cc where the money is tight. I have had food three hours late (and refunded after just a little over an hour and a half of waiting for a fifteen minute drive) because of this. I have had drivers take it no problem and get fifty to a hundred precent tips because they kept it on time (of course it was small orders but still). I tipped ahead once on advice and had a bag delivered with half eaten food and thrown at my door for only putting as thirty percent tip ahead of time. I stopped using doordash after twelve orders, six late or cold, two damage/ate before getting to me, and four with great cash tips given out. Fix the system to let you tip after or be able to mark for cash tips.
There is no reason not to tip your delivery person. If you are too cheap to pay them for their service to you, pick it up yourself. I for one was glad to learn that the ones with no tip get skipped over, by my sister who worked delivering. I put a base tip on and if im pleased with the service i give more in cash. Im not sure why there's an outcry over tipping your delivery driver...these are obviously people who stiff their pizza drivers and have never worked in customer service.
Looks like my wife theory about tipping is not a theory anymore when it comes to leaving a small tip or no tip. I ordered McDonald's using DoorDash because my place of employment blessed me with a $25 DoorDash Card. After placing my order it left a $4.59 tip on the card. When my order arrived I gave my delivery lady $5.41 cash to make sure she received a $10 tip in total.
I always tip cash, whether doordash or at a restaurant. Their app doesn't give an option for cash tip so it gets marked no tip. I have had my food sit up to three hours before being delivered (it was already refunded as I got food elsewhere after an hour and a half.) But also drivers that show up and are surprised I give them ten dollar tip on a ten dollar order. Put the tip at the end after the driver comes. I won't tip ahead and have my food jumbled in a pile, half eaten in a bag and tossed at my door (which has happen) with fifty percent tip.
Ok so I thought I would put this out there. Does anyone know what TIPS stands for? It’s to insure proper or prompt service. Tips were actually given before you were served when it started. People gave money when they entered the establishment and the better the tip the better your seat and service. As time went by it then was given after the meal. Do your research and you’ll discover this. So tip to get your service or don’t. That’s up to you. But remember how much gas is and treat the food service people good if you don’t want to or if you can’t go get your food yourself.
This is backwards a lot of people tip cash because delivery time affects tips.... J/s so those drivers can keep thinking like that and stay broke for all I care... I've been in the service industry and good service should not be dependent upon a tip but just be there....
No tip required...u people must be dashers...why tip if u get paid to deliver...don't care how much u get from you job that's your problem really tho...if I'm upset at my job for being under paid I find a new job...how much money do u people think u can get for riding around in your cars all day really tho...this is super stupid ...I door dash all the time from alot of the same places weekly always tip cause my mom taught me better but I don't feel like I got to ...
So much entitlement to the tip. The tip is what you get for good service. Without customers, you'd need to find another job. Ever read the articles in the news where a door dash or uber eats driver got vindictive in response to their tip, and then they were fired? That's because the drivers do work for the company. I never tip based on distance. I tip a percentage based on the total, and that amount is the one without the added delivery fee. You can talk about lazy customers, go get it yourself, but entitlement for a high $ tip when all you did was drive the food to my house? Get real. You cooked nothing, and you did a heckuva lot less than any waiter or waitress who gets about the same 15 to 20%. Generation entitled whiney baby, check yourself, seriously.
Even tipping food still arrives either cold or missing items. What's also not fair is that u are bullying customers into tipping for service they haven't received yet. You knew the assignment when you accepted the job. Just like the waiter who lives off of tips..your service dictates your tips. If im going to tip i send a message to driver stating i will tip in cash based on arrival conditions.
I install TV's and surround sound systems. I'm gonna use this tactic. Keep the power cords until they tip me.
Well that's perfectly fine if it shows up cold because i expect ice cream to be cold. Arrive late and it melts? Even better 👍
let's not forget what the word TIP stands for TO ENSURE PROMPTNESS
Maybe if you stayed in school you would have a better job. Tips should be on service. I pay a delivery fee plus a tip. It's too much. If you want good tips .how about doing a good job!
I stopped using DoorDash a long time ago because you end up paying double what the meal is worth. They charge higher prices for the food, then charge delivery fee, and then you're supposed to tip for cold food and messed up orders too. Shut the door on Door Dash and it's crappy service and drivers.
I was excited to use Door dash, at first. The first time was great. I tipped at 15% , like I would in a restaurant. The next couple times, I tipped the same if not more and on one order the drink was missing. On another order the chips were missing. So...a big F off to Door dash, as they obviously hire folks with no morals. I'll go get the food myself.
The app don't work as you think it should. It works as it works. I take 12h+ to do 30 deliveries. It's just to make the math. If I do 30 * 2 dollar I'll spend 20 bucks gas and 12or more hours driving in a city traffic to get 60 bucks? Less the gas so 40? 12h/40=is less than 4 bucks/hour. Anyone here would work for this wage? Yes we do rides based on values paid. That's it. Whatever this money come from, base pay or tip, if it is too low we don't do. Thanks
Cheap people won't understand that. No tip, no trip. Simple
Load More Replies...A few things... 1st. Americans who don't tip are disgusting. You know that's how these businesses work, it doesn't matter if you want them to change, that's how they operate NOW. You not tipping isn't hurting the business, it's hurting the worker, the people you "supposedly" support. So tip. $2-10 goes a long way. I tip based off of time of delivery since I can order food that takes from a 5 minute-20minute drive. That's just me. 2nd. If you don't want to tip because tipping is "based off of service" (which is true, and dashers, you better be good at service because as easy as it is not to tip, it's just as easy to complain about a dasher and get them fired. Doesn't take much), you can have preferred Ubers or dashers. It's not that hard. Either way, tip. Typical 10% of the price is better than nothing. (Also if you don't tip just because service was horrible at restaurants, you're still worse than the server).
I never tip on the app. I ways tip at the door. The last time I ordered the kid that brought it to me was very kind and well mannered and I had my food with 10 mins I gave him a $20 tip and my order was less than that... there is no way i am going to pay taxes for a tip when I can give the full amount to the driver at my door.
Moral of the story, funny use door dash lol. I tip after service, not b4. You slow and food is cold you get $0. How am I going to tip you before I even know how your service is going to be? Y'all crazy!
As someone who prefers to tip cash when you get here, this triggers me. Also as a chef, this triggers me. You want to know who else doesn't get tipped in most places? The person who cooked the food you are delivering. But we still cook every meal respectfully.
I’m a firm believer in tipping because I waited tables for years. That being said I do not think anyone should be obligated to tip upfront. After you receive your service you should be able to decide what is reasonable. I also do not agree with ppl that say they shouldn’t have to tip for this type of service!!! Seriously???!!! If you’re too sorry to go yourself and want the convenience of delivered fast food either tip or go get it yourself. Just my opinion tho
Biggest problem in our country is people tend to forget what the concept of Tipping is for and just expect it no matter what. Sorry if I get cold food or wrong order then you don't deserve a tip at all. I think it's unimaginable to tip before you get your service. You tip for gratitude for GOOD SERVICE not BAD SERVICE and these drivers think they should be tipped no matter what. That's why I don't tip until I receive the order and if it's cold or wrong order I won't even accept the order. I call the company and request a refund and call my credit card company and request a immediate stop payment. These drivers forget the customer is what your supposed to PLEASE to EARN that tip if you can't do that then you don't deserve a tip and should find a different line of work.
I never understand the complaints about delivery fees and tips. Delivery services charge a fee for them as a middle man. Pizza places charge a delivery fee to pay the drivers gas (most of the time). Tips are helping pay the wages for a person using their time and vehicle to bring you food. Not the businesses fault that wages for these workers is low and tips are expected, it's just been that way for too long for anybody to try and change it. Tip your drivers and don't whine about delivery fees, or go get your own food. Ppl expecting to pay no more than the price of the food, and have it brought to their door, have no respect or gratitude for the delivery person and their livelihood. And if tips weren't a thing, those delivery fees would be MUCH higher
Wait a second, why did McDonald's even put the order together if no one was there to pick it up? How did SHE know to pick it up? There's a lot in this that just doesn't add up
I just don't understand why doordash doesn't save the order UNTIL somebody agrees to make the delivery. When I order fast food on the restaurants app they don't even start the order til I get there. Keeping it pending until somebody is on the way seems very reasonable
There are actually delivery jobs not a rip off app where you sit around a grab a bit of cash here and there . This business model was never meant for any one to sustain a living but it was made to grab a few extra bucks here and there you want income get a real job. You like to deliver get a real delivery job that actually pays Instead of one that relies on tips so you can avoid paying things like taxes and child support.
So I choose to pay Cash tip. Specifically for the reason of I want to know that the DRIVER gets Every cent of the tip that I opted to pay them. I'm always worried that their tip, if paid through the app, will then become a part of the Company's , whichever company they are driving for profit. When given the option I Add a message stating that their tip will be paid cash. I've worked places where the company takes tips from employees & where credit card purchases/ tips are held sometimes until end of month . When you're working for such low pay sometimes it's really helpful to get that extra couple dollars in your pocket Right Away.
When did customers stop tipping for a good job (which is the point of tipping) and start paying multi billion dollar companies employees so the companies didn't have to?
I call bull on this. Every so often I stay late at work and get delivery because it's easier than trying to leave work. Even though I always tip, there have been several occasions where I get my food a lot later than scheduled and/or cold. And I tip the same amount as I would at an actual restaurant (15-20%)
I'm sorry but that's not true at all. Every time I work late, I get delivery from somewhere and I always tip. And yet there have been several occasions where I still have to wait over an hour for my food. So no, not tipping isn't why the food can sit for an hour.
I was a Door dash driver for a while and I don't think her assessment is correct. I picked up orders regardless if there was a tip or not because most people tip AFTER the food have been delivered. In most cases where there are piles of orders waiting to be picked up, drivers have deliberately declined to pick those orders up because the orders are always fulfilled inaccurately or you have to wait 20+ minutes to pick up the order which eats into your potential earnings per hour. So again. I disagree with this courier's analysis of the situation.
This is BS. The door dash here automatically applies a tip for the driver and the food is still late. The driver is at fault because you can track them
I used to tip and well. It once did I get it in a timely manner. And most of the time my order was wrong but twice I gave the driver 20 cash bc they drove back fought to get my. Meal fixed and made Sure it was fresh and I gave them a 20 for it if I had more I probably would have given more. How well you do your job is how well you get paid . You are not entitled to s**t .
It seems a lot of people are on the same page, I have since stopped using app services for food. Paying $50 for 2 medium sized cold pizzas and tipping 25% should be criminal. It's better to support the restaurant directly by eating there or picking it up yourself. In my area it makes no difference if I tip 15% or 40% my food, if it arrives at all, is always cold. You should not be required to tip up front. Though I do agree some form of a tip should be required.
In other words, do not use door dash. They are willing to let cold unsafe food to be delivered an hour later. Some people cannot afford to tip because of financial.or health problems and rely on services like this to deliver food safely and effectively. Hopefully no one gets sick from their terrible service.
Its truly amazing that this whole argument is a thing. Tip more if you want your order faster. It is bribery. Be better at it.
Stop thinking of it as a TIP (To Insure Proper service), and think of it more accurately as the minimum acceptable fee for which someone is willing to provide the requested service. 'Cause that is what it is. Now that you understand how Dashers get paid, you also understand that the traditional meaning of "tipping" does not apply. Don't like it? Go fetch your own food.
Do any of y'all even know what tips means? To Insure Prompt Service. Also your driver doesn't make the food or control the heat so if it's wrong that's on the restaurant, not them. All they do is pick it up and deliver it. Anything is gonna be cold after sitting for 20 minutes getting to your home. Y'all acting like food stays piping hot magically. So ridiculous.
You should tip the drivers because they are going to get your food when you don't feel like going to get it yourself... the restaurant mess up your order not the driver so why not tip them... and if your food comes late then maybe it's because they don't have alot of drivers that day... and they shouldn't have to go against the driver that is on the road that day... I always tip especially with the pandemic the driver really put themselves at risk for us when we didn't feel like going out being put at risk
So the word TIP actually means to INSURE PERFECT PERFORMANCE. I was in the service industry for years and I learned people used to tip before the meal to get the best service from their server. Later on down the road TIPS came about.. to insure perfect service. Either way you should tip and the delivery companies should pay more. Being in Texas servers make $2.13 an hour.. Your life depends on tips. If you are lucky or bartending maybe 5 dollars an hour max. THEY MAKE A FORTUNE! People deserve to have good service as do the people that serve the food service delivery
Only losers won't tip someone who got in their car, drove to the restaurant, drove to the person's home, got out of their car, and knocked on the front door to deliver their order. Get off your ass and get it yourself. Typical wanting something for nothing attitude that is pervasive today. Ask anyone you know to go get your food for them and you'll pay them $2. See what they say lol
I once had to wait over an hour for my order because I didn't included a tip. HOWEVER, the reason I didn't include a tip is because I was tipping cash.
Lmao!!!!! That's funny as f$#& I do leave a tip ok but I ain't gonna leave some 10$ tip when I'm paying delivery fee this fee that fee and this other fee and 2. 3x my order has arrived beyond late and the bag NOT all the way sealed? Ya no and I've had my food delivered at the wrong house up the street and then I message the person and they called me a bullshitter and I'm playing games
Uber drivers don't get tips either! I am one and 5 stars but noone tips
Guess what, as long as people continue to play door dash or other delivery services games, they will take advantage of the cheap labor. Instead of bitching that you aren't making enough money when there are plenty of jobs open that do pay.
I think we forget that door dash is like a dating service for you and a person willing to bring you your food. They take a little off the top in service fees but the bulk of that money you pay on your order goes to the restaurant. Don't get me wrong, they are getting rich on nickels and dimes but your driver is freelance so your tips are not really tips as much as you highering them to provide a service. I wish they where paid a living wage too but they aren't so I always tip well because I'm to lazy or busy to go get it myself. Thanks drivers. I appreciate you.
Door dash is a scam i don't even know how there still around they charge 50 percent more on every order if you have a 20 dollar food order you can bet you will be paying to have it delivered at around 50 bucks I say screw that I'll go pick it up myself hopefully enough people do that and the shitty service will be out of business
It isn't just the tip, i've delivered a ton of orders with 0 tip. Doordash can raise base pay during busy time periods or you could just be on the way to another order and I can double up my cash. The actual calculations successful dashers do is Base Pay plus Tip for distance,convenience and likelihood of getting a better order if you decline. Sometimes it isn't even your fault, I'll decline orders from restaurants that are terrible to work with as well. You lose less app rating declining an order than you do if a restaurant screws you over. And Top Dasher powers from high app rating are pretty good.
Sounds like a bunch of you " entitled little bitches " feel everything should be free. This whole conversation started over why your orders sit on the shelf at the restaurant for an hour before getting picked up. On the delivery app it shows us what we're expected to get paid for that delivery. It does not show any kind of tip. But anybody with half a brain, which obviously most of you don't have. When you see an order that's $2 or less than $4. Then we know there's no tip in there. These are the orders that this conversation started about. Most of my tips are $4 or higher. I don't complain I do my job. And I make very good money doing it. As a matter of fact probably quite a bit more than most of you who are complaining out there. The reason why you're not tipping is because you probably don't make much money but you're lazy and you want people to do stuff for you for free because you feel entitled
Y'all fail miserably to understand. I'm in the Midwest. We get $2.25-$3 base pay. With COVID we cannot look in the bag to confirm the order is correct so blaming your driver is a punk move. Tip & get your food or don't & eat cold food. Y'all tip your pizza driver up front, this is no different. Oh wait! They aren't tipped either. If you don't want to tip get your food yourself! If my customer tips I bust my butt to get it delivered in a timely manner. Another thing y'all don't realize is that we don't make a living wage so we will deliver for multiple companies at the same time & non-tippers go to the back of the line.
If Door Dash properly paid drivers for the distance traveled (say make sure we get between $1.50-$2 per mile), then a LOT more orders would be picked up. Customers could also feel free to tip extra if they want to, if they felt the service was worth it. It would be a win win for everybody, but Door Dash simply refuses to do this. Uber eats does this and I accept most of those orders.
DoorDash is just garbage in general. At work, it will try and set a prep time of only 2 or 3 minutes for orders that require food be cooked. They auto-call so we know there is an order, and it asks you to press 1 to confirm the order. This means confirming a 2 minute prep time for an order that needs 10-15 minutes or even more. Even if we confirm through the tablet and set a custom prep time of 20+ minutes, a driver shows up after 5 then stands around being annoyed that they have to wait despite showing up early. Then I had an order delivered through DoorDash once and it was a bad experience, too. Ordered some Subway through Subway's app so I could earn points. They apparently use DoorDash to handle the delivery aspect. Driver arrives and drops off my order as instructed, except it wasn't my order. Had no way to revoke the generous tip I left for the idiot who gave me the wrong food.
I have an idea. One pay them a living wage. Two take away the option to tip until after the food arrives.
Y'all been tipping the pizza delivery guy for decades. What is the difference. All of you that are complaining about tipping you probably don't tip anybody anyway anywhere anyhow. So quit being cheap asses and shut your goddamn mouths
I keep seeing morons complaining about tipping the driver. Look because you the customer, is to lazy to go pick up your own food or want to waist your own lunch time traveling for food is not the drivers problem. Your paying extra for the convenience of having it brought to you. Now to those of you really "special" people expecting your driver to be qualify control of your order from your desired establishment, Is absolutely retarded. The driver has nothing to do with the restaurant forgetting to put your order together properly. Also the driver, uses his or hers personal vehicle for deliveries. So they need those tips for oil changes/brakes/tires/insurance and anyone who owns a vehicle knows oth insurance go wrong as well. What I mentioned is just basic maintenance. Then you have the cost of li to take care of yourself or family.So What I'm Saying is if your to f*****g lazy to get your own s**t, then pony up the extra dough for the tip so it can be delivered to your doorstep princess!
For customers that dont understand and calling the drivers lazy or angry, im going to explain to you using an example. Lets say i need my grass cut. I tell everybody i will pay 5 dollars for service. But my neighbor is advertising 15 dollars to cut their grass. Which person would you go to? My neighbor right. Its the same concept. Your bribing ppl to pick up your food. If your bribe is not big enough i will not choose your order to pick up. I will choose someone order that is higher because they are paying more. Thata the beauty of the system here. Drivers have a choice to accept any order they want. Customers are mad because you get punished for being cheap.
F*ck that sh*t! Find better jobs. And before anyone says anything, if you can drive, you can find a better job. You'd make more $ delivering pizza ffs. Glad I never hopped on the craze.
I tip in person after I receive my order insuring that it's correct
I don't care about putting a tip down before I receive my order. I ALWAYS tip, BUT! I have always paid tip in cash because I thought that was preferred. I'd even heard rumors that the apps steal tips paid online. Now I feel like I'm being penalized for not letting door dash steal workers' tips.
I always tip bigger than what they recommend and I still have dashers going to several other locations before mine and then mine is cold and they still have the nerve to ask me to tip MORE!
It's not mcdonalds we don't even make it till you arrive. When you you get here it shows up and we make it it.
Here in Sacramento, half the people I deliver to don't tip at all, not a single penny. And many of these people I deliver to have nice houses. You can't tip even $1?
What they don't know is that I will sometimes put a small tip but give a bigger cash tip because I want them to have the tip and not share...so guys yiu never know so do your best always
Doordash needs to pay their own employees a livable wage. It's a business's responsibility to pay their employees, not the customer's. And tipping is meant to be recognition of good service, not a bribe to get to the front of the queue. Congratulations, door dash, you just made yet another system where the wealthy automatically benefit and the working classes (the dashers and lower income customers) look like the bad guys and end up blaming each other and fighting amongst themselves 🙄
When you take into account the cost of the dashers time gas insurance and auto maintenance it’s hard to see them making a livable wage at the end of the day. Door Dash is exploiting the people who work for them. My boy worked for them and the reality of the situation is that many of the people who work for door dash do not make minimum wage even before the additional cost of providing transportation. Door Dash is a profitable company at the expense of the drivers and should compensate all their drivers fairly from their profits not at the expense of the customers and drivers. The government loves their big tech buddies and allows Door Dash and others to exploit their drivers. Modern day slavery.
She 100% on point. We can see how much the total expected payout is and if you don't choose to add a tip the expected payout is going to be low. Now sit here and tell me with a straight face that you are about to get up and leave your house to drive to a restaurant and make a delivery when the expected payout is $3.50 or less sometimes. Don't tell me there are a lack of drivers because there is not. There are plenty but they aren't wasting their time or energy for pocket change when they have to put gas in there car and do maintenance. Now 1 reason other than not tipping that you're probably waiting so long for your order is because people are picking up more than one order at once because that's how you make more money. There just isn't enough money to be made doing one order at a time and less someone is tipping you a s**t ton of money. I've had two orders before but a guy tipped me 20 bucks so I dropped the other order and let somebody else go pick it up to get him his food quick
I don't understand why shopper are getting upset because we don't tip them for their services, they have a choice not to accept and it's their job to do it if they accept. I work as a dealer do I get pissed off or upset if players don't tip me NO I take it as it is. Money is not easy to come by, if you only care about the tip changed your job if you choose to stay goddammit stop complaining and accept as it is. You don't have to accept what is offer and as customer we don't have to tip. It's our choice and decision. Life is hard enough but to hear someone complain about a few dollars. Once again find a another job!!!!
This attitude, and the fact the doordash stole an entire nurses floor of lunches on camera is the reason I will never ever order anything from doordash ever. So not only will you get a crappy tip you won't get paid at all because I won't be ordering from doordash and neither will anyone that works on my floor in the hospital. And furthermore little girl, besides changing your attitude, you know you don't know how to spell Caucasian. Go back to school.
They working on drone delivery. It will be faster, and fresher. Also no need to tip its not a person.
The "Delivery Driver " has absolutely nothing to do with the quality of the food or accuracy of the order. The "Delivery Driver " delivers the order for your lazy ass so yes you should tip them well. After all we have your food at our Mercy 😳
If you get a normal job where you make a base pay salary and that's it you won't have this problem of complaining about a tip. Get a real job with a salary and do door dash on the side for extra money. Or be lazy and struggle the rest of ur life scrambling for rent money based on how many pizzas you delivered....Omg this whole world has lost what It takes to be successful.....
I have ordered Doordash for a long time. I tip in person not on the app. But only if my food is hot and correct. More times than not it is cold and very incorrect. Plus I dont know if anybody else notices it but the prices you pay on the app are jacked up in price to begin with. Yesterday I ordered Little Cesars and a pizza I could have got in store for 5.50 was 10 dollars. The app already gets a higher pay than the order costs per item in an order they should pay a fair wage and allow tipping after delivery. I know that you can tip after delivery because I have done that as well when I didnt have the cash on me. It also must be worse in my area because in the winter there are a lot of Canadians and they dont tip because Canada pays fair wage for all jobs and tips are part of the prices. Lessons to be learned for DDash.
I used to doordash and have a 4.60 rating almost a top dasher. I let orders time out that have no tip. I won't accept the order to begin with. No tip, no service. I deliver hot food I use a space blanket and I am rarely late. You stiff me after I bust my ass to make sure you are happy I am not coming back period! Make the food yourself you cheap bitch. I tip 10 bucks all the time! No excuse. And leave at my door is promoting stiffs cause they don't have to look u in the face
10-20 years ago a tip was considered additional for great service. Now lazy ass people these days EXPECT a tip either if there service Is good or s**t. If you don't like your job and don't care about your job then why are you there. Food delivery should be part time to make extra money for your family or out for nights on the town. Instead lazy people just want the bare minimum job and drive around and collect government money and benefits....TRUE STORY and don't even argue that cause you all know who u are!!!!!
Not everyone can tip especially if they are forced to eat out every meal, thats $15 a day in just tips....I am fine if you skip my order I can also review the my order on the app and get a refund!
I don't tip until after , you can do that btw ! If my delivery comes late ,No tip and I just contact Doordash for a refund . That simple . The delivery prices are outrageous to begin with. You are not entitled to a tip , the same way that a server isn't. You have to earn that and that is by making sure my order is fully complete and NOT COLD. This sense of entitlement is crazy. "Tip me because I showed up " . Sorry life doesn't work like that . Get another job that pays better and stop relying on customers to make up for what Doordash doesn't give you, you need to unionize and apply pressure for better base wages!
My issue is before these delivery apps were popular, people would order a pizza from a restaurant. The driver comes, you pay the driver for the food then you tip the driver or tell them to keep the change. It’s no different with DoorDash, Uber or whatever delivery app you using. If you can’t afford tip for the food, you shouldn’t be ordering it.
"To Insure Prompt Service " At a restaurant you often have a minimum tip of 15 or 20% automatically added to your bill. People have not used to tipping for fast food so they don't tip. If you are not willing to pay for delivery in the form off a tip, go get it yourself. Maybe TIPS should be changed to delivery charge and speed of delivery suggested for pricing.
Sounds like McDonalds needs a new system. Almost every other restaurant doesn't actually make the food until someone shows up to get it, to make sure it's as hot as possible. They dig themselves into a huge hole by making it this early.
And now that I've read some of these comments 😬 Y'all need serious help
My boyfriend is struggling. He lives with his aunt who pays rent, and any money he makes goes towards hygiene products and, of course, food. They don't have a car though, so they literally have to get everything delivered, and they can't afford to give good tips, or any tips at all. I can't tell you how often he's ordered DoorDash, and it'd be hours later before he got it, and sometimes the delivery person would straight up just give it to someone else in his apartment complex, so then he'd have to hassle with support and end up getting credits back for the order and no food that day. It's shitty. Just pay them $7.25 an hour. Or, on the other hand, these jobs should go to people who are just looking to make a bit of extra money on the side and not try to live off it, but that's just me.
I'm sorry but when I used to Doordash and do Uber Eats I DID NOT have this problem. I was always super responsive with customers, and if came somewhere with food that was old, I asked the restaurant to remake it (if it was a fast food place). Or I'd call Doordash to have the restaurant remake it. It's not rocket science. I've worked in restaurants and predominantly Hotels and Casinos. Tbh alot of delivery people are assholes now. Before Uber, Doordash etc it was literally a job you had to apply for. Now it's something that's literally available to the general public (after verifying the necessary documents and your identity) and that's it. Just because alot of delivery people are crying about tips doesn't make them good people who even deserve to be tipped. I can't count the amount of times I've had a delivery person totally ignore my delivery instructions and leave my food outside or somewhere else at my apartment building (AFTER BEING TIPPED). So take this fight up with Doordash.
That's the beauty about Doordash, no driver is forced to deliver and no customer is forced to tip. It's all about choices on both sides.
First off I have worked fast food if the order is not picked up within 30 min u have to remake the food so it's fresh at least I know churches did this 🤷🏾♀️ can't speak for McDonald's cause I worked there too an the way they do s**t is absurd but just saying either way tip or not the food shld not be sitting for no damn hour 🙄 These customers need to be reporting this s**t to corporate
TIPS, To Insure Promt Service. If you tip you will get the service you are seeking quicker. If you don't tip you shouldn't expect any "dasher" to make you their priority. End of story.
Tip! Drivers do not control what is cooked or how its bagged. The driver use their gas, car and time to get your food. Otherwise pick it up yourself. If the order is incorrect call the restaurant and bitch them out.
I agree with both sides I'm a door dash driver , yes tips are for service completed but doordash allows customers to change there tips, so if u want ur food promptly a driver is more likely to take an order with higher pay and seeing some kind of tip will get the order taken faster. Drivers can't help hold up at restaurants or another obstacles that may happen out of there control but if service was bad after food gets there remove or decrease the tip at that point. As a doordash driver I agree they should pay more than 2 dollars per trip as well.
I door dash I agree with everyone yes tips r received after service but Doordash allows customers to change there tips after service is complete so yes I believe someone should tip so that there order is picked up promptly because a driver is going to take an order with higher pay and I'd service is still shitty u have a chance to remove or decrease ur tip in the app after the food has been dropped off.
Just an FYI about TIPS . Those letters stand for " To Insure Proper Service " and when it first started you would actually put your money down first . Why ? Well that meant that you set the expectation for what level of service you wanted. Only want $1 worth of service, ok you will literally get your food and Nothing else . Server has 3 tables, the one who placed the largest tip gets the best/ fastest service. Any ,just a little history on tiping .
If you get off your butt and get your own food, all this can be avoided.
You have to calculate how far you are from the restaurant, distance and how many minutes. Now double it because the driver now has to backtrack from your house back to the restaurants. So if you are 7 miles away and you don't tip, some driver is expected to drive 14 miles roundtrip, it will probably end up taking them about a half hour, all for $2.00 base pay from doordash. That's $4 an hour if you accept orders like that. Not to mention the cost of gas and wear and tear on your vehicle over time. What DD needs to do is what UberEats does. The customer puts the tip in beforehand but they have the option of changing it after delivery. So if the driver is crappy you can take the tip off, or if they were good you can keep or add on to the tip. Gives driver's incentive. Also UberEATS pays well anyway without the tip so DD could afford to do that as well..
No one is going to drive across town and do all the things that you ask for no tip. And then you all want “contact free” delivery so you don’t have to see the driver. It’s simple, NO TIP, NO TRIP! We are out there to earn a living and not be slaves. It takes a minimal of 30 minutes do 1 order so we buss it to do 2 orders in an hour. If you don’t tip then a driver is only making $3-6 per order and $6-$12 an hour. It’s not worth it and you’ll never get your food hot without a tip
I have worked at places that participate in these delivery services. The main thing I saw was the businesses not equipped to handle the online orders. Chipotle was the worst! Within 20 minutes of opening, there would be 40 online orders and they just keep coming. They were understaffed and there was no one to work the online station. So they had 3 people killing themselves to not only deal with the online orders but the never ending line of customers in the store. I was a cashier and had drivers showing up to pick up food and they would be there 30 mins to an hour. That is on the restaurant, not the driver. I worked a year at 7-eleven and when they started the online crap, I chose to leave. I would be the only worker because someone didn't come in. The rules were that when an online order came through, we had to stop what we were doing, including walking away from the actual customer standing at the register to fulfill the order. I refused to and was told I would be wrote up so I quit
Jesus. Wtf is wrong with your system. In Europe we don't tip at all forced. If we feel so we can tip someone. I pay what is said on the bill. Period. Lmao. I have to pay you additionally to do your work. You knew what you were signing for by taking that job. Either do it right or die starving. Pffff. What a weird mind. Gurl
Door dash should fox the app where you tip if you want after food arrives. That is the point of tip to thank them for prompt service!
This is the very reason why places like Pot Belly are removing tip cups, because of the problems and unwarranted expectations that their employees begin to demonstrate behind tips. It's ridiculous! You choose to work for these places. Give good service because it's the right thing to do and trust Karma and sowing good into the planet, the world and the life of others to repay you, once you've made enough deposits. Stop ALWAYS LOOKING FOR INSTANT GRATIFICATION! You'd better a happier person with greater peace.
News Flash: there is this thing called cash, talking about dead Presidents. I tip with dead Presidents, give me good service and I will tip with a bunch of them. Just because a tip isn't in the app doesn't mean the person isn't going to tip, it's idiotic to think otherwise.
Door dash (and pretty much every other similar service) operate at a loss and have never made a profit. Yet you want them to pay even more. What you're really asking for is for the service to disappear completely. For some folks these "gig" jobs are literally life saving. A lot has changed in the last 10 years but money still doesn't grow on trees.
This stinks if you want to pay a cash tip. I paid a Dasher a $20 cash tip on a $20 order last week. I just wanted to help them out.
What about those elderly and disabled people who are already on a budget with no vehicle?? Door Dash already runs $25-$30 just for an order, then you want $3.50-$5.00 more for a tip?? First of all, I'm not picking up nothing for $2! Sounds like a bunch of winers who need to find a better paying job! And for this article, I'm done with Door Dash and I've been a faithful customer. And btw...I tip well and food is still cold or late!!
Elderly and disabled people should probably save their money and be eating healthier food than McDonald's. At least get groceries delivered not this pig vomit factory farmed chemical preservative s**t you call food. Never used the app once. I know how to cook and wouldn't go out of my way to show the world I am too lazy to feed myself.
Load More Replies...I usually only do $20 minimum for a tip if I'm ordering Doordash. I only do it once a few months and is usually with a group order of a larger variety. Only once have I had to wait more than basically instantly to have a driver accept my order. That was because it was a Monday evening and there probably just wasn't a lot of drivers out in my area at the time. Tip them well or go get it yourself, you lazy turds.
And you can leave a tip up to 10 days after the delivery, have you ever even looked? Do you care that I was out there in that storm that you called doordash for so you could get some food, do you care about the $3,000 I put into my car every month in gas and maintenance fees and special insurance alone? Do you care that I have put in two clutches at over a thousand dollars a piece in under 9 months put on eight tires at $100 a tire in under 6 months? And you're going to cry over about leaving a tip beforehand?! Tried doing my job for a year. If your car could last that long
Also burning out 2 clutches in less than a year is a big problem... one clutch should easily last to 80+k.. so unless you're basically traveling 160k+ miles in a year, which is trucker miles, I think you might be driving a little rough on your car.
Load More Replies...She’s a liar for sure. That’s all cap. I have never ever tipped before I get my food. My tip is based on whether or not you follow my instructions on how to deliver the food, I.E No contact, contact, meet, or at the door, etc. I also look to make sure nothing is missing like drinks or a second bag, and lastly I make sure nothing is spilled. All good, a driver can make 5-10 off me. But im not gonna bribe you to get my food. You’re getting tipped for getting it here warm and safely.
Right you're crying over 2.60$ tip, okay you can go sit in the Drive-Thru at McDonald's for over an hour for your food it'll be warm then, or you could drive over the millions of potholes and speed bumps, you didn't pay for my car or it's maintenance, gas, special insurance and time, and no tip. Did you leave the light on? Do you live less then 5 miles from the restaurant? Are you sure? Because @ 5 miles away that 10+ returned for driver's, depending on where the hotspots are. If you live 5 miles I won't deliver for less the 10$ 10 mile=20$ because that's double distance! Especially if I lug up your Walmart order up three to five flights of stairs! And you only offered a 2.50$ tip?! WTF! There was 257 items here, you spent 347$ just on groceries. But you tip the person who's car you weighed down ran over pot holes and carried it to where ever you said, 2.50$. GTFO!
They need to do like Uber Eats. With you Uber Eats you can modify the tip after the food has been delivered. There has been times I wanted to give more money for a tip and times the service was horrible (like the one time the last showed up 45 mins late because she had to stop and get her and her baby some food from Whataburger after picking up my food from IHOP 😡) I have mainly had great experiences with my door dash drivers though. I have had issues when items not being there, but you can't blame that on the driver because the restaurant deals everything so they can't see what's in there.
If ur food order keeps getting declined by driver after driver, it's gonna sit! So when another driver, maybe one who just logged on work for the day, and saw a $10 order, goes immediately n get n delivers it. Is it that particular drivers fault that ur food got there cold? Absolutely not! Don't be stupid! U can blame the system, but it's ignorant to blame the driver.
It's like this, dashers are independent contractors. They do not work for door dash. We get paid by the order. Doordash offers an amount. Dashers decided weather or not to accept it. We cannot see what the base pay and tip amout are before an order is complete. Just a total amount. For me, dashing is now a full time occupation. I have to consider gas, maintenance, repairs, mileage, car payment, Insurance, and depreciation of my vehicle, and still be able to make a profit. I'm basically an owner/operator. I put approximately 40,000 miles a year on a vehicle doing deliveries, sometimes more. When being offered an order, mileage is shown. Milage from my location to the restaurant, and to the customer. We are given 60 seconds to accept or decline an order. Unfortunately any payout less that $1 per mile actually costs me money. So I decline those orders. I know it's a pain to tip up front, and doordash should offer more or higher base pay. But tipping gets ur food quicker. And you can rate
Hey, I have an idea, What about cooking your own food instead of spending money on all that garbage food 🤔
Look; I’ve always tipped and had nearly ZERO issues with DoorDash, especially Dashers. Only a couple times when their app crashed did I have issues. Can’t say the same for Grubhub; has to be that app because drivers are two different calibers. Almost everywhere (I travel often) I tip $5 per order, California it was closer to $10 and about $6 SouthEast. No issues of worrying about tipping BEFORE the order is delivered. That’s what the rating is for and then making complaints afterwards. Any issues for me on DoorDash is usually from the restaurant screwing the order up not the Dasher.
I once saw a delivery request for a tea item from a place near to my current location. It was for a home in a different COUNTY, 22.7 MILES away... For a $7.75 payment. Doordash drivers work in zones, people. 22.7 miles delivery distance would have put me 21 miles out of zone. That's 25 to 40 minutes to drive to you, and likewise the same time back. We don't get another delivery until we're back in our starting zone. If you think I'm going to take your dumbass cheap as fk order for no tip and minimal base pay because you ordered two teas, you're off your flipping rocker. Stop ordering crap from 6 cities away. Hell, stop ordering crap from 10 miles away if you aren't going to tip properly. 45 miles of gas and wear and tear puts deliveries like that into negative profit - and like others said, we're independent and in business for ourselves. When you go get an oil change done on YOUR car, you can't expect the shop and mechanic to pay YOU to do it for you. That's basically what you don't t
I'm a top dasher in my area. I take almost all orders, tip or not. As a result, I got top of the line ratings. DoorDash steers the higher base pays to top dashers first, so the payoff for taking the low paying deliveries is a boatload of $10-20 orders later. Made $120 after gas in four hours last night.
How are you going to get .ad because someone doesn't want to tip you there money that they worked hard for NOT YOU. The app clearly says not mandatory. Nobody told you to work this job, you can't get mad because someone don't want to give you there money, go get another job then.
Man please I don't worry about you idiots not bringing me my food cold, I will just call complain say my food was cold get my refund back and order again someone with common sense that wants to work and not sit at home on there ass will go get it without complaining. You idiots can't make someone give you a tip, that's there money. If you don't want to work for pennies or not get a tip go get another job. Because messing around and do me like that I will make sure they complaining ass won't have a job the next day.
None will deliver to my house. I'm in between 2 cities, one 15mins & 20 mins away. I would gladly pay & tip. But I've been w my daughter when she did this & there have been plenty of times ppl will put tip then cancel tip when they know it's been picked up. I think it's like waitstaff, if they get it to you without issue & are polite, they should be tipped, because like waitstaff, they are counting on it for decent/fair wage. But I think it should depend on the service & shouldn't be given until after service is provided
If you dont like the delivery service get up and go get it yourself. I'm in Atlanta 70 percent of time if customer not tipping trust me the food will be cold are they will never get it .
What annoys me is the fact that I cannot see the tip at the time I accept the order. This tricks me to waste time and gas money delivering food for unsustainable wages. It's very misleading and counterproductive. I don't blame anybody for not tipping but I should not be tricked into accepting orders I don't want that make me waste time and gas money.
I've delivered for every fast food place in LA for Postmates, Doordash n GrubHub. The apps give a pickup time for traditional restaurants that the driver can usually count on the order being ready. This often allows the driver time to juggle multiple orders from multiple apps. But the apps do not give a pickup time for fast food restaurants you're directed to proceed to the restaurant immediately where they dont. make the food until the driver arrives, making the driver wait for the order to be prepared, We're not getting paid for that potential 10 to 15 minute wait, so why bother with it unless it's for substantial compensation. You're going to give me $6.50 for something that might take a half an hour to complete and I do that twice an hour that's $13 an hour, before, gas insurance, taxes. No Thanks. The new drivers probably fall for it but fool me once.
This article is bulshit I picked up from every fast food place in L.A for Postmates, Doordash, GrubHub, they don't make the food til you got there but yeah if it isn't worth it for the driver why would they bother when they can wait for a higher-paying delivery that's why you're waiting so long.
Only in America would lazy af idiots think they deserve a tip beforehand without doing the actual work and earning the tip.
What gets me is when I get an order from …. Let’s just say KFC… but the customer lives in 3 towns over from where they place their order from .. 10 miles away… heavy traffic and expects their food warm … impossible… Ohhh and I love when a restaurant puts a cold drink in the same bag with HOT ones
Doordash has a negative profit margin every year. They already charge less for delivery than what they should be. To those cheap asses out there, if they step away from a tipping system then they would need to charge $15+ for orders to start turning a profit and pay drivers enough. Some of you just can’t do simple math 🤦♂️
Those of you that think door dash can afford to pay more. Their profit margin was -8.25%. They already lose money. In reality they don’t charge customers enough. They would need to charge $15 or more per a delivery in order to not require tips and also turn a profit. Of course, if you can’t tip a few bucks then you’re def not going to pay $15 for a delivery. 🤦♂️ some of you just can’t do simple math.
So its a bit more clear. I work at mcdonalds and do doordash. The system there is as followed. Order pops up on tablet,then its looks for a dasher. After that its sent to the kitchen,once its prepared there is a blue bar on the tablet that states "ORDER READY FOR PICK UP" once that is submitted. The dasher is notified. Then there is up to the dasher to arrive on time or finish off whatever it is that is making their customer wait longer. In short words, we make it and send the notice its ready. Thats out of our hands on how long they take to pick up and deliver.
I drive for DoorDash and accepted the order but only did it because I was already at the restaurant it was ordered from. If I wasn’t already there I would have let it go. I don’t have time to drive to someone’s house to drop off $2.50 orders. I’m in it to make money. Not some chump change. Luckily I’ve got a regular full time job and I’ll be quitting DoorDash in the next few weeks. It’s just not worth it
It's very simple.... Tip or go get your own food. Uber eats only pays min. $2 and not one person can say they will waste their time and gas to deliver a $2 order. Anyone who says they would is a strait up lier!!! It's the ones who tip us that pay our bills. Uber doesn't pay for my gas,car repairs etc. Everyone thinks that the job is easy but it's not. So before putting down your delivery person either put yourself in their shoes or get your own food!!!!
This IS a real job. We pay real taxes too. I make more money working part time as a delivery driver than I ever did working a full time job, sometimes with overtime. What I won't do is work for free. If you don't want to pay someone for their work then don't hire them through the company they contract through.
Load More Replies...You guys do realize you can make a complaint to doordash and receive a refund right? Lmao you guys complain but I drive for a living but I don't work for doordash, um we pay for everything gas, (tires which I get nails frequently), oil changes etc. If you don't mind tipping others for their services then you shouldn't mind tipping these folks that bring food to your lazy butt.
Let me break this down for you people a little better. I have nearly 3000 deliveries. We are contractors. Your "tip" is a bid to have us drive for you. There are tons of bids going on at lunch/dinner. Why would we take a $0 bid when the next offer will be better. We are not employees and do not have to take any order we don't want. If you're still confused, think of it like this. You go to a restaurant and tell the hostess I'll pay $ to be served, it's busy and all the servers are like "no thanks, I'll wait for another offer". Next another person says they'll pay the same $, again, no one takes it. Finally a person says I'll pay $$$, the first server to get the offer says yes! That's basically how Doordash works. You want us to bring you your food, then understand you are hiring us. Here's a tip: no tip, no trip. Those saying DD should pay us a living wage fail to understand why we dash. I make $23 hourly. We'd be employees and have to take that 20 mile delivery, no thanks.
This is stupid just attention seeking. If you don't like your job find another. They explained to you how you get paid when you signed up, you're likely a customer too so you know you have to pay dumbass extra fees on top of tipping. No one but rich class are going to tip more than 5 bucks for a mile drive. Everyone's been bitching about the pay and you should have been woke to see it wasn't going to pan your way. Stop trying to get attention hoping some fool gofunds you like all the other slick con artist like glue in hair girl.
I leave tips, but sometimes i just want to give cash tips, like a lot. So i find this pretty stupid if someone is going to skip over my order just because they don't see a tip, like really. How do you know you wont get one? I find this rude service, being that im in the service industry. Although, have to admit of the times i have ordered, thankfully haven't yet gotten cold food, wrong orders, absolutely, and messed up ones. But not cold. However I still tip, whether in person or on card.
You don't have to tip when you 1st order from doordash...you have the option to add a tip to your order after it has arrived to your door.
I deal with these gig drivers all the time at work. No of them understand the concept of door to door service. I am a concriege at a high rise and I have heard every excuse as to why the driver can't take two extra minutes to bring the food up. They rather was time not going and say they are not being paid enough. I have two things to say about this. One I agree the pay sucks,but you chose the job,don't blame the customers. If you don't like the pay do something else. Second customers do not want to hear about the drivers problems. I seen many drivers say they have a lot of orders,no parking, baby in the car. ALL OF THESE ARE NOT THE CUSTOMERS PROBLEM. And as for tips if feel the drivers need to up their game and complete jobs,for instance door to door. You will be surprised how many still tip in cash. I work in the service industry and guess what all drivers are in the service industry. You should be focusing on making people happy,and not take you low wages onto custom
I think doordash needs to go the uber eats tip way. Tip after. But i also think doordash need to show all the tips not hidden tips. And lastly. I dont want to be a employee of doordash. I want to drive on my terms. Not have to set schedules and fight for time slots or even over orders. Orders should go to the closest dasher first. If multiple are in the area then who has the best customer rating and then completion rating and on time rating.
People who drive for UberEATS, door dash, etc,... use their own car, gas and time to give you a luxury of receiving things straight to your doorstep like food, items from Walgreens, Tilly's, etc,.. It's a vicious circle, we complain about compensation and you complain about not getting your food in a timely manner. I drive for UberEATS and I typically accept all orders I get. Orders that come in say something like "$5.90 - including tip" and estimated time that order will take to complete. If I don't believe that it's worth my time I will not accept the order. I will absolutely decline an order that starts with $3 unless the pickup and drop-off is extremely close. We drivers are putting ware and tear on our vehicles, paying for our own gas (that's an obvious one guys) and sometimes if not all the time waiting for orders to come in. Just tip your driver or don't be lazy and get it yourself. Like I said, this is a luxury and we are willing to deliver for you if you're willing to tip.
This is insane to me, and I worked for ubereats. It's a side hustle. Who are these idiots who treat it like a full time job? That get mad at customers and not the company? That expect tips BEFORE service instead of after. All you idiots, do you give tips as soon as you walk into a restaurant or barbershop? No, you tip AFTER. All these idiots who pretend they don't have a choice but to work for doordash/ubereats and then complain about the costumers! You signed up for it. What happens when all the customers get sick and tired of cold and/or expensive food. Less work for you guys. Already happening in California where it became more expensive
If you don't like the service, stop ordering from that service. Now that you know, tip your server. It's not their fault someone else gave bad service. When that happened you should have complained. Now that you know how it works, tip them or don't order. It's not these servers fault that the system is set up that way. Until it changes, tip or don't order.
For y'all that say you tip "after" you get your food. Y'all have contactless delivery selected or y'all don't come to the door! PLEASE! Also, we are NOT the restaurant so if your order is wrong or missing something take it up with the restaurant. Most places hand us a sealed bag. I always double check the receipt but when the bag is sealed thats all I can do. But I do agree that DD and GH should pay more!
Also the crazy thing about it all is the Dasher doesn't know exactly what doordash does as far as the process of someone getting their food we just make the deliveries. I treat it like fishing I get little ones I get decent ones and I get big ones but I treat all of them equally. I've had times where all the food wasn't in the bag and even though we kinda suppose to check their bags I don't like going thru anyone's food for that reason, but I will go above and beyond to make sure I either ask the customer if they want me to go back or I can call the restaurant and tell them myself they had items missing. I feel they need to some how make note to these places to double check items with the Dasher before they leave the restaurant so if anyone will be at fault it will Automatically be the merchant. Me personally I wouldn't want anyone's hands going thru my bag to make sure items that the merchant supposed to make sure are in it and the food fresh before it touch the dasher's hand in the first place.
I definitely agree with the customers I would never expect a tip in advance of a delivery that is so crazy to me. I'm a Dasher and even though what happened to her never happened to me cause normally when I go pick up an order it's either not ready or they are just putting it on the to go rack so to me that's kind of weird that somebody food was sitting for an hour but maybe it's different in different states and cities. They do pay very low and sometimes the distances that you have to drive just to make a delivery don't be worth it especially when gas is high so what I do is I set a certain minimum as far as accepting orders based on distance and and the price to see if it's even worth doing in the first place but either way they know that they need to start paying drivers more or they're going to start getting complaints. I never expect a tip but I definitely make sure that you will get your food way before the delivery drop off time as long as I get it on time.
few things. comparing a tip given in a place where u travel to get a service can not be compared as a practice for someone driving to your place to serve you. another thing, delivery charge or other doordash fees are not fully given to the drivers. drivers do not work for doordash but they work with doordash. when you pay $3 delivery fee and think all well that goes for delivery just imagine if you would use your own vehicle and time to get that order for someone else for $3. customers dont have to tip if doordash charge them $5 per mile delivery fee. also if u lets say tip $20 doordash will not show the full tip in the delivery offer to the drivers if the mileage to deliver is lets say 5. doordash will usually show $2 per mile including the hidden tip if its more than 5 miles to deliver. drivers use their own vehicle and the most valuable thing TIME to get your order to the door. i also try to remember customers who expect charity service and i won't take their order next time. gas is not cheap, car maintenance is not cheap, time is not free. doordash will charge the customer a lot of fees, will also charge the restaurant 20-25% of the food bill but will offer peanuts to the delivery drivers. customers dont have to tip but they play dumb when they are 10miles one way from the restaurant and pay $3 delivery fee
If you go to a restaurant, you tip for a waitress to walk maybe 50 steps to deliver your food. You want someone to bring your food to your house, driving miles, using gas they paid for, so you don't have to get dressed or just don't want to leave the house, but you don't want to tip them? If Door Dash pays a livable wage, you are going to be hit for much higher delivery fees. No one works a job for nothing. I'd bet none of you nontippers would do it.
Just pick up your own food door dash closes and others no biggie. Pretty soon resteraunts will play a part in stopping due to complaints and cold food.
Thats definitely how it goes ,I do doordash on the side and I don't take any orders under6-7 .I understand people some people think that they can tip after but the truth is a lot of these cheap ass mfs don't tip so we have to make sure we are comfortable with the pay ahead of time .If you don't want to tip your lazy ass should go get it
What's funny is that I almost always have the same delivery person and I'm pretty sure it's because I always select the 3rd option in the tips. Sometimes it's quick, most of the time it's about an hour, and every now and then it's 2-3 hours and I end up calling to see what's going on. I'm not sure tips really affect anything here.
doordash doesn't always show full tip. if u live far from all the restaurants and its 7 miles away, doordash will probably offer $14 to the driver if u tipped well and the order was bigger. the problem is that drivers have to drive 7miles back in the restaurants zone for free
Load More Replies...You don't have to tip on the app, but if you receive your food in a timely manner, it's hot and correct, why not tip your deliverer right there at the door? Seems like aa nice way around the bullshit, to me.
that maybe is getting a cash tip 1 out of 10 times. u probably won't work some place where u maybe get paid
Load More Replies...this pisses me off because sometimes I have to tip in cash instead of on my card.
What you don't understand, is that if door dash paid the driver a living wage, you probably couldn't afford to order door dash. The drivers are independent. They do what they do to make money, you pay the tip for the convenience of having someone else bring you your food when you can't get it yourself.
Hello all. I am a part-time gig worker who has a great paying W2 job. I do all the food delivery apps, Door Dash, Uber Eats and Grub Hub. I do it because the service industry is fun and great exercise going up and down stairs. But it's very simple with me. If you don't tip you won't eat if I am bringing you food. If I do my job and you get food hot and on time, I deserve a tip. But also. Nobody has to tip.
You guys have it all wrong. No driver deserves 20% on every order, If you are bringing a bag of food that costs $20 or $100, your 10 minute drive is worth the same. You are not a freaking server, you aren't fixing problems that are wrong, refilling drinks or providing witty banter. That being said, some of you are correct, No one needs to tip. The fast food restaurants just need to charge double for delivery items so your driver can be paid. You already pay $6 for a two dollar hamburger because you're too lazy to cook; I'm sure you'll still pay if it was $12 and not complain nearly as much as you do about your opinion that you shouldn't have to tip. But that's just my opinion (20 years prior service industry experience)
Why would anyone expect someone to pick up their food and have it delivered to them and not be kind and generous enough to pay a tip. Regardless..... you’re selfish. Point blank.
The issue is not tipping. The issue is I don't want to pretip and then get s***y service. I always tip something after, but the better the service the better the tip.
Load More Replies...I dont understand why the delivery fee is not included in the service already. If I pay I expect it to be delivered. and only after I have my food I can start thinking about if I want to tip or not. this is a really weird system you have there in the US
I've been driving for doordash off and on for about five years now. When it comes to the issue with tipping it's simply simple for me. If I see that you are only giving me base pay and I don't see a tip included I will not touch that order and I'll skipped over it which makes your food be delayed. After an hour of your order being skip your frustration is already at an all-time high. A doordash driver who has nothing to lose and they will accept anything including the $2.25 base pay will deliver your food hoping that they get it tipped in the end. Side note: Money Talks, if I see a customer has pre tipped I do my Best Buy get in the order to their house as fast as I can. You should see the pressure that I give the restaurant when I'm waiting for a good order. So if you are reading it it's not the lack of service, it's how well you treat your drivers every single time you order that's going to show what kind of service you get.
Well said. Bravo! I've only been dashing for three weeks. Out of 60 deliveries I have accepted four that were only base pay offers. It was a gamble. I was anticipating getting an 'after delivery' tip, either by cash or through the app. The food was delivered hot, the drinks were cold, and the order was on time. None of those customers tipped. I no longer accept orders that offer only base pay. The odds of getting aren't good.
Load More Replies...For all you non- tippers.. Here's a simple solution. If you don't want to tip, don't order or go places where people work for tips..Simple! Service's and most apps are put in place for your convenience, your paying for convenience because your lazy a** won't do it yourself! So if you choose to use any service then use them, but of course use them what their designed for. Stop being inhuman and have some decency!!
We’ll i feel like this right here about this situation right here, and that is this, man how are you going to get mad at the paying customer for not giving you a tip, when they never had to give you one in the first place? Furthermore, I feel like this, that, that girl aNd everyone else who out there acting just like here, is taking all anger out on the wrong “PERSON” bc it’s not the customers fault that “ they feel like they ain’t getting paid enough by us, the paying customer”, when it’s their employers fault”, not “OURS” not paying them enough money. So I think that they should go be taking up their issue that they have with us, not giving them a tip, “with their employer” to solve their money problems and not “US”. the paying customer. Bc it’s our fault that they feel like they arent making enough money. When it’s their employers fault for that and not ours. Thank you very much.
As a former Delivery Driver this is disgusting. When I drove for Papa John's the option was always available to see the tip. Now just because I see the tip doesn't mean I am at liberty of declining an order, the orders must be delivered based on who was up for delivery. I can't go "yo this guy is tipping 1.50 on an order that will take at least 40 minutes there and back. F that guy let's get wasted!" My boss would s$%t down my throat and throw me in my car with the delivery. Wtf is this extortion bs you ppl are on. How about the next time my order is late I do take it out on the driver and wait to see if they respond. Maybe they'll get themselves fired. Maybe if enough employees get themselves fired door dash will change its methods. See how stupid that sounds. That's what you sound like threatening to my hold my food hostage. Just be a good person and bring my food and guess what maybe you'll get a tip for being so timely. Unheard of I know.
Okay, I agree with you on this one right here my dude, bc I get where you are coming from with this one and i can see where you are going with this one. Bc, l still do feel like this, that doordash is fixing to get shut down,or possibly start having to fire a whole lot of their employees bc they have got some people who are out there working for them, who are out there getting mad @ and attacking the wrong people, who they are supposed to be delivering food to, for them not giving them a tip. For no reason, and man that is just not right. Bc, it is not our faults that they aren’t getting paid enough money by “their employer” to make them feel completely satisfied enough about them doing their job that they was “Hired” to do for us. Bc, man a tip is something that is “OPTIONAL” for a person to give them, at the person, customer, and plain old common human beings discretion. To give them “after a service has been rendered to them.” That we “the customer” has already paid them for. Not th
Load More Replies...Im a pizza delivery driver & thinks every1 should tip at least $2 or more folks have 2 realize most stores are shorthanded, have 2 run multiple orders. & dealing with all kinds of issues weather it b traffic, dont want order or not at home thats still gas & time to bring your orders so.that tip.helps & you dont have 2 leave your house! Plus every1 hiring do u know anyone need a driver job tell folks to apply!
People bitching about tipping still getting cold food. If I accept anything under $7, I'm so much more likely to have a bad rating from a customer for no fault of my own. Call it what you will, but these are facts based on my own empirical data. I've delivered thousands of deliveries, quite literally. You can complain however you want, and if you want to make a positive difference with your complaints, I suggest you do it in an email to Customer service, not your driver. I am a very compassionate, professional, hard working 34 year old. I do my best every single time and always try to go above and beyond, but I'm in this for the money, and generally only take orders over a minimum of 9. So if the tip isn't at least $5, I'm not accepting the order. High tips, means high class people a greater percentage of the time. Why would I take your no tip order if I can just decline it and take a good paying one? Sure Doordash should pay more, but this is the system right now, so it is what it is.
I dont agree with pretipping because I tip for the service i receive not for what I might get. That makes no sense because you don't tip when you sit down to eat why would you tip before your order is brought to you. I will tip what I feel is what my order is worth. I've had to many time ordered food and never get the food and then have to wait a week for refund.
I'm laughing because I still don't see any legislation requiring me to tip a stranger that may or may not deliver my food on time or at all whom, by the way, didn't cook the food lol. Then again, I don't use the crap service. I go in, personally, for take out and direct my tips to the cooks.
Then order from Uber Eats. We don't get our tips for an hour later, in which time you can adjust up or down according to service which I think is more fair.
I tip what ever is added by the system. Most of the time it is 4 5 6. . I.pay 9.00.monthly to door dash and usually don't have a fee. Anything over 12.00. My bill is food cost taxes and tip which is automatically calculated
It’s a service and people should tip! If you aren’t going to tip go get your own food!
Thats exactly why I tip in cash. Your tip is based on the quality of your service so why would I give it to you before hand? I have plenty of times and still got cold food or had to wait an hour. One time I tipped like $10 and they picked up my order and never delivered it like wtf
Basically its the restaurants fault their food is late, and cold. Dashers pick up the order as it was prepared for them. If its short on something, the bags sealed, McDonald's, Taco Bell, Its always the restaurant at fault. We as dashers are not supposed to open the bag. If the drinks aren't there, then yeah, thats us, because we didn't check the order.
Just a few thoughts. 1. I work in a restaurant/ multiple restaurants that use these services. DoorDash, postmates etc Do not/are not allowed to tip the restaurant for food they pick up….even though the restaurant is who has prepared it. So all this talk about tipping and they aren’t doing it themselves. It’s not the dashers fault, the company does not adequately compensate the restaurant for the work put in. There are food runners, cooks, servers that spend time to carefully prep the order for the customer. Where is the tip there? (It’s why I am cautious to tip, even though I always do) 2. To have food sit for an hour…This is against DoorDash’s policy I am sure. Any time I have ordered food (which I do still tip), if anything is incorrect cold etc DoorDash takes care of the full order and even gives credit on top usually. If this did not happen I would say it is a case for the BBB to handle DoorDash as an oversight. Because clearly something is not working in this Business.
People who use DoorDash know how the business model works. Most of them tip ok or well. There are no-or-low tippers but they are outliners, just like Dashers who don't take the orders timely and don't follow special instructions. As for DoorDash 1099 contract, the business model that doesn't pay enough, don't take the contract. Not taking cheap contract is working cause DoorDash and the likes are paying more or at least spinning their business models. Smart Dashers know how business works and for tips the difference between Satisfaction and Obligation. Smart ones make more $ and happier.
People need to stop everything has a reaction ,people need to tip ,and stop be so dam cheap ,we dashers are driving with gas super high as car repairs ,some time need to wait 45min to wait for food to complete ,there no way we should get paid 2 for a hours service ! Or otherwise go pick your dam food up your self ! These are very hard times for all of us we need to work together ! As well as the only people who don’t want to understand why tipping is important,is people who never really had to work for an establishment that is really required for most of pay !
It's the free market. Either the apps raise the delivery charge, or they leave tipping up to customers. If apps become known for having high service fees, customers will move to services with lower fees. This isn't rocket science. It's capitalism.
Don't blame the customer because you choose to work for a shitty company 🤷 As long as Americans see tipping as normal, businesses will continue to underpay. Sort your crappy culture out.
Well, as a driver, I can back up this article. With gas prices near $4.50, why would I except anything less that $7? I won't. I will not "pay to play" in essence. If I am working, I'm the one that is supposed to be getting paid, not paying to work. Make sense?
Why wouldn’t you tip? If u don’t tip then u deserve cold food, DoorDash sucks by the way
You waste your time watching these fake videos! There's no way any one driver can earmark any particular order waiting for the DoorDash pay to go up. When you receive an order, you either accept it and proceed immediately to pick up - because of you don't move in the correct direction, DoorDash follows you up with texts and calls! If you seem not to be keeping up with the time, the order is taken off your account. Or you could decline the order, in which case it's offered to another driver who you can't know who it is. Driver's can't collude! And how do you know what customer will or will not tip? You only get to see the delivery address & customer name after picking up the order! Finally, most restaurants will only start making the hot items in an order once the driver arrives. Or if the order has been waiting for long, they will remake it (at least the hot items!). Restaurants also have a name to protect! How would they release ice-cold items for delivery? This woman is not a Dasher
This is not a fake video bro. I've been doing this for a long time. This is exactly how it is. You know what happens when you assume.
Load More Replies...So I am a dasher and have been for over a year. I like it a lot. But that being said as a driver I spend $20 in gas a day, replace all 4 of my tires at least 2 times a year. I have get my oil changed every two months. That is on me. Now for my wage, I will take 2 a night without a tip. I have sat in a drive thru for an hour just to get paid $6. I have taken orders other drivers have turned down. In my experience if people are going to tip, they will. I get stiffed on more orders than not. And you can usually tell because of 90% of customers will have you leave it at the door so unless the door is going to tip me, I know no tip is coming. That being said, I work my a$$ off to make sure your food is all there and I am early to my delivery.
TIPS back in the old days in Europe where given before a meal to get better service. It stands for To Insure Prompt Service. Americans stayed the tip after the meal. So this model is going back to the original intent. That being said.... I shocked when an order is delivered on time, complete and at a decent temp. I usually do 20-25% but my patience is wearing thin. I pay extra for the food, plus fees plus tips for terrible service that no one takes credit for.
I don't believe this TikTok narrative. There's no way any one driver can wait for a by one particular order until the delivery price goes up. You either accept an order and proceed immediately to pick up (and how do you even know in advance whether the customer will tip). If you accept and do not move, DoorDash follows up with texts and phone calls, and could withdraw the order. If you decline the order, it's offered to some other driver! And most restaurants will only make the order, at least the hot items, when the driver arrives. Or else, they remake the order if it's been sitting there for an hour! They also have a brand name to protect! These videos are full of lies!
I really hate the expectation to tip BEFORE I’ve received a service. Why should I give you a bonus for a good job when you literally haven’t done anything yet? Why are people being punished because DoorDash pays unfairly and because they don’t want to give a tip until they’ve actually received food?
Here's the deal: I am not tipping unless I get good service simply put and seeing as despite whether I tip or not Doordash can't find my f*****g house 80% of the time they don't deserve more than 2 bucks imo they are lucky I tip at all they aren't making the food they are just picking up a damn bag and half the time they f**k that up too!
Now I always tip in the app. But some people like to tip in person when it's delivered so they can physically thank the driver. Does that mean no app tip gets no tip? Not really. It means the person on the end of the line waiting an hour for cold food will have to give a bad review to the restaurant for poor food quality. Not the driver. Now it also happens I don't use door dash anymore. Because I would get orders missing food or spilt in bags. I'd message the app w photos. U can't do that more than like 3 times and they say you complain too much. I use uber eats. I can take a photo or state I'm missing items an get my money back. That's on the restaurant packer. If I order a meal an no driver wants it then they push it back and say order somewhere else. I know people out there trying to make a living. But you could contact the person ordering an ask if it's an in-person tip if not in the app.
Never used it and never will. The restaurant barely makes money from it. The delivery driver doesn't. The food is never optimally heated or packaged. Just make your own food.
Most people like to tip in cash, so they do not include the tip until the driver shows up and they can give them cash. I always thought cash was more respectful because they get it as soon as you give it to them they do not have to wait for the company to send it.
What baffles me is all the people commenting that DD should pay their drivers a living wage. You folks are too cheap to tip, but you're going to happily pay that new service fee? If you don't want to tip, go get it yourself.
Before I spend more money tipping before I receive a service (which btw is bribery, because tipping happens at the end), I want to know where all the extra money goes for their overpriced food. They add 2-5 dollars to the cost of every menu item. What you would pay $15 in person, cost $30 to get on DD or Ubereats. So when they want tips to get the food, I want answers. Give me and I’ll give you. I do more than enough by tipping after the service, I’m not gonna start bribing. My food gets here warm every time, so I know all this is cap. The woman just wants tips.
Load More Replies...Sometimes I tip at the door, in cash, under the table so I know it's all going to the delivery person, in full, not taxed. Want to hold my food hostage because I didn't pay with the order? That'll just piss me off, cancel my food and I'm going elsewhere. No one has time for this fuckery. But I guess restaurants and delivery companies have the time, product and money to waste.
I do tip my drivers, but they don't get as much as they would in a restaurant simply because of how much all the other fees are. You buy $10 worth of food and end up spending $25 or more from all the fees and tip. It's insane.
Since tipping in the food service industry is frowned upon, let the restaurants pay DoorDash drivers $15 an hour. Let's see how that works.
In the UK Just Eat guarantee to pay at least minimum wage in the UK plus holiday pay, sick pay, and parental leave and they seem to be doing just fine so this claim that US restaurants and delivery services need the customers to top up the wages of their staff or the whole industry will just collapse is either a big steaming lie or an admission that US business owners are worse at running businesses than the rest of the world. As much as I dislike the people making these claims I still don't think it's actually the latter.
Load More Replies...So, disgusting entitled DoorDash/Grubhub/etc. drivers trying to justify being s**t people. Plenty of people tip in cash, but not if their order takes forever. Tips come AFTER service, NOT before. And we really need to start paying livable wages so tips can go back to being tips and not a replacement for wages in the first place. If you want a tip, do your f'ing job.
I would tip but every order I've made the past 12 months, the driver never checked to make sure they had the complete order so I was always missing something. Even if the receipt was attached to the outside of the order clear as day to read. So do your job and I'll tip. Simple as that.
All of my orders are always sealed to prevent tampering from the driver. The driver isn't able to double check the order. It is up to the restaurant to have everything done correctly. I tip based on speed of delivery and the drivers communication with me if there is either something with my order that can't be fulfilled or there is a delay with the order. If the driver is communicating with me then I leave a 20% tip. I had one amazing driver drive well out of his way to deliver food to my kids after I messed up the deliver to address. I ended up contacting door dash to provide a large tip for the amazing service.
Load More Replies...Pack a lunch, cook your own meal or roll the dice then....I tip half the cost of my order(usually 10-15$) Always received in a acceptable time frame. It's someone's time. If you can't tip acceptably...go get it yourself, you really expect someone to deliver your nuggets and fries?! Cheap +Lazy POS!!
dont trust anyone making or delivering my food. plus i dont eat fast food of anytype.
It isn't just fast food. Many restaurants use Uber and door dash. They also seal everything so you know the driver hasn't tampered with the food. We Uber or door dash once every two weeks with no issues of drivers tampering with the food.
Load More Replies...Tip or don't use the service. The drivers didn't make the system but ppl need to work. Dont short change them bc u don't believe in tipping. If thats the case get ur own food.
I refuse to tip up front. If the drive is more than 2 miles I give a small tip. If I get excellent service I go back and tip, just like how I would have tipped in a restaurant. If I get a driver I recognize and I know they are good I automatically add the tip. I refuse to tip $5+ to end up with s***y service, which has happened so often I stopped tipping up front. I now have repeat drivers because they know if they do well then I will tip them at least $5.
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