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Customer Orders Breakfast And Leaves A $1.50 Tip, The Delivery Driver Snaps And Leaves The Food In A Tree
Interview
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Sometimes, a food delivery driver’s patience hangs by a single, thin thread… but is that really an excuse for doing your job poorly and having a go at paying customers? Is it really an excuse to swear at someone who just wants their breakfast?
A viral TikTok video about a delivery gone very, very wrong sparked a fiery debate about deliverer conduct and tipping culture. Tipping is an extremely hotly debated topic, especially in the United States (while the rest of the world watches, slightly perplexed). On one side, you have people who believe that customers have a duty to tip, and tip well because delivery drivers put in a lot of effort to bring their orders. On the other side, you’ve got folks who believe it shouldn’t fall on their shoulders to pay a large part of a worker’s wage—the companies themselves have to do that. The debate got pretty heated.
Scroll down to see what happened when customer Aaron, aka @i.aaron, from Tennessee, ordered some breakfast from Chick-fil-A via DoorDash and was told that his order was left in a tree. We really want to hear what you think about this, Pandas, so be sure to share your opinions in the comments.
Bored Panda got in touch with Aaron, who told us a bit more about the situation, how the internet reacted to his video, and how DoorDash employees could potentially change things. He told us that he “couldn’t stop laughing” when he realized that his order was up in a tree. “I was super confused at first and had no idea what he [the DoorDash delivery driver] meant. “I thought he left it at the back door. But while I did appreciate the engagement in my video, the comments concerned me for the future of our workforce,” Aaron told us that he got some very nasty messages from people.
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Meanwhile, we also interviewed delivery driver Smithson Michael, from New York, who shared his thoughts about tipping and the future of delivery with us. Smithson is fighting for change (you can find his petition right here), and he explained just how tough deliverers have it. However, he urged delivery drivers to have patience and be optimistic that things will change for the better, and not take their frustrations out on their customers’ orders.
“With the costs of living these days and how expensive just about everything seems to be, it doesn’t seem like you can buy too much with a dollar,” he said that you have to factor in just how much effort a deliverer has to put into an order. From fetching it, waiting for it to be prepared, and dealing with potential delays to delivering the order through traffic while also dealing with parking and getting to the front door.
RELATED:
When you order some food, you don’t expect it to be left in a tree. That’s exactly what happened to TikToker Aaron who just wanted some breakfast
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He shared the angry messages that the DoorDash delivery driver sent him due to the size of the tip he had left
Image credits: i.aaron
Image credits: i.aaron
Image credits: i.aaron
Image credits: i.aaron
Aaron told Bored Panda that he got some “nasty DMs” from some people saying that the delivery driver should have hurt him “and it just spiraled out of hand.”
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“I tried saying that the Chick-fil-A was 0.4 miles from my place and I know for a fact I still live in a ‘hot zone’ or whatever it’s called, so it’s not like I made the guy drive out of the way. People love to make assumptions online and make judgments based off of those,” he said.
Aaron said that, from what he understands, DoorDash delivery drivers get to choose what orders to accept. “I’m sure the guy grabbed my order because it was super close. I think if dashers did a little internal protest and went to Uber or stopped picking up orders, DoorDash would get the hint! Unfortunately, DoorDash pays so little and people still take the job,” he explained.
“It’s the same situation with serving tables, which I did all through college. It’s a gamble to survive off tips, but when you do your job well, you make way better than hourly. DoorDash should allow you to change your tip after the order, or just prompt it once your food is delivered. Tipping before is insane to me, tipping is for providing a service, not people who throw food in trees,” Aaron shared his frustration with the system.
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According to Aaron, he uploaded the video on his burner account. “My actual TikTok is @aye.squared where I promote bars and restaurants in Nashville. I made this just to laugh with my friends and people just RAN with it.”
Here’s Aaron’s viral video, in full
@i.aaron #greenscreen @DoorDash GET YA BOY!! hope he’s having a better day now. #doordash #nashville #doordashdriver #ubereats #chickfila #breakfast ♬ original sound – a2
Meanwhile, some people said that they side with the food delivery driver
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The TikToker made a video to respond to those comments
@i.aaron Replying to @dav9800 ♬ original sound – a2
We’ve said it before and we’ll say it again: delivery drivers seriously deserve a ton more financial stability than they’re given, as well as the same respect they give their customers. With how convenient food and item delivery is now these days, you can sometimes forget that it’s a living, breathing human being who’s carrying out your order. Someone with hopes, dreams, and a very concrete need to pay their bills and put food on the table. However, the key point here is that you ought to treat others as you’d expect to be treated by them. If you don’t respect your customer… everything falls apart.
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The topic divided TikTok. Some were completely in customer Aaron’s corner, horrified by the way he was treated. Meanwhile, others went as far as to call the deliverer a ‘hero.’ Aaron, in fact, made a follow-up video responding to one such comment, explaining why it doesn’t make sense to do your job in a horrible way if you feel frustrated with your career situation.
If I realized that my order was somewhere up a tree, I’d honestly have a good long laugh and tell everyone about it. But if I got into contact with the driver, I’d try to get their perspective: realistically speaking, what can be done to improve their situation. It’s obviously not just about a single tip—there’s a larger story here, and that particular situation was just the last drop.
“The two or three dollars that the app is paying per delivery is already spent due to the fuel consumed. So if the person decided not to tip, the driver makes nothing. All of that work and effort results in the driver not even pocketing a penny. They actually lost money because fuel is well over three dollars, just about everywhere, I believe. So I think people just need to give that a thought: if no one delivered because they didn’t want to get nothing for all of that work, then these services would have to shut down,” New York delivery driver Smithson shared his thoughts with Bored Panda.
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“The delivery fees might be high, however, they don’t go to the drivers,” Smithson said that those who have the means might want to “strongly consider” ordering a little less and give their drivers five to ten dollars extra so they can “put a gallon or two in their tank.”
“Imagine the driver’s frustration: They know the companies aren’t lowering the delivery fees, and because of that they are on their own out there, at the mercy of someone’s willingness to tip, just to make a small amount for a considerable amount of daily work.”
However, there are some people out there who are lobbying for food delivery companies to lower their delivery fees. Smithson is one of them. “I created a petition that I believe can get their attention if enough people sign it.”
Delivery driver Smithson wants fairness for both sides. “The companies are the catalyst for the strife that has built up regarding delivery fees on the customer’s end and lack of a reasonable wage on the driver’s. Imagine if all of the people that looked at this petition—took a moment to electronically sign it. Things like that get attention, and could start a wave of change in the way the companies charge customers, and treat drivers,” he said.
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Smithson urged drivers like him to have patience and optimism. He has a lot of hope that things will change for the better. “I know that isn’t paying the bills, but we can’t trade customers’ orders badly—that will only make matters worse. The right thing to do is to drop them off correctly, and look for outlets to express your concerns. Perhaps documenting your experience could help shed some light on things- and give customers some insight on how this feels, and affects drivers,” he suggested.
“I know that many love to work delivery. It can be a rewarding feeling to successfully deliver goods. I honestly wonder about the future of delivery, as many would seek work elsewhere I imagine if this wage problem does not change. Perhaps, that might be the inevitable outcome? Only time will tell I suppose.”
Here’s what some internet users thought about the entire situation
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Aaron told Newsweek that he got in touch with DoorDash and got a refund for the order, as well as a generic response regarding his dissatisfaction with the deliverer. The customer said that he’s previously had other bad experiences with DoorDash employees. That led him to lower the tips he leaves.
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“I had one guy put my food down at my door, take the picture, and then pick it back up to take it with him and he left. Couldn’t get a refund on that one,” he shared with Newsweek. Aaron noted that he is “very pro workers rights.”
However, he was shocked by the deliverer’s behavior and the expectation that large tips are almost mandatory. “I literally tipped one of DoorDash’s ‘recommended’ tips and from that comments section, if I’m not tipping at least $10, I deserve what happened. It’s just comical.”
We’ve covered the situation with minimum wage and tipping in the US before here at Bored Panda. In short, what you’re paid depends a lot on the state where you live and the company you work for. Statista reports that the minimum wage can vary greatly.
For instance, while it might have been $15 per hour in California in January 2022, the wage drops to merely $7.25 in Texas, and $5.15 in Wyoming and Georgia. This means that depending on your location, you may be forced to shoulder the burden of paying someone part of their wage via tips, as a customer.
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What do you think ?
Rita Rose 2 years ago
Indeed!! If he took his frustration out on the company he works for rather than a customer (who did nothing wrong), he wouldn't be an a$$hole!!
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David Francis 2 years ago
You're an independent contractor meaning you're basically running your own business. This driver acting the way he did is bad business.
Craig Lambert 2 years ago
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And you two are probably the type that will tip as little as possible....quit being cheap!
Rita Rose 2 years ago
Then the 'cheap' button shouldn't be on the app!!!!!! I'm British and the tipping culture there isn't really a thing so I used to have lots of money... I moved to Canada and suddenly we tip everywhere and I'm like where the hell is all my money!!.... So glad I didnt move to the US!!! I'd be broke from all the tipping and then I'd get slaughtered over not being able to tip ha ha ha ha ha
Marley Marl 2 years ago
You can make good money tipping here but it really depends on the business. I have a friend who works for a shuttle bus company that picks you up from the airport terminal and takes you to your car. While she makes 12.50 and hour, she makes 150- 250 a day. I believe we should do away with the tipping system because it's not always fool proof. As far as Canada is concerned, I might as well stay in the states. They are slowly become the USA with the exception of their medication is much cheaper. Also the cost of living there is no different from ours depending on the state you live in. If anything, I'd just move out of North America.
Marty Porter 2 years ago
I would have never taken your order in the first place but ultimately you know why he's pissed because he literally paid to bring you your food. Not much of a paying customer when it cost me to bring you your food a complete stranger at most he 3 bucks for the entire situation. I ask would you waste your gas half and hour or an hour sometimes of your time for 3 f*****g dollars LOL 😆.
Marty Porter 2 years ago
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Only a*****e was cheap a*s dude that should have picked his own s**t up walk and get it for 1.50 bro lol.
FiestaBear 2 years ago
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No, the delivery guy has rights to treat the customer the way the customer treated him. The ahole "Aaron" is a low life.
Frank Reynolds 2 years ago
And that attitude is exactly why you'll be working jobs like door dash when you're 80.
Jen 2 years ago
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No FiestaBear is right. I have never worked service industry and I know better than to order delivery if Im not tipping at LEAST $5 per order. The driver is making my life more convient and the service doesnt need to pay minimum wage so if I want the food, I need to make up the difference, otherwise I should be going to get it myself. My mom taught me never to go on a second date with anyone who tipped less than 30% on a first because if that is how they treat people working hard for thier money how much worse will they treat me at home - especially since so many people still see running a house as "woman's work" even when she has a full time job elsewhere. Mom didnt stand for it and Dad is even more protective of all his girls. $1.50 for a tip is a slap in the face.
Craig Lambert 2 years ago
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Exactly! People in the service industry get it. Society is just plain cheap!
INSECT BITE 2 years ago
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You are woke and brain dead. Running a house is partly a womans job and paying tips after paying for expensive food, what a waste of money. Taking a girl out to dinner is as nice as it gets. Who cares if he tips or not. The girl should be the one to tip.
Aye Nuse 2 years ago
and lol 30% tip as a sign that the person is good.. so what if the guy insulted the waiters/waitresses when they forget something, so what if he was flirting with others in the middle of the dinner, SO WHAT IF he showed no interest at all and constantly chatted with friends on his phone, WHO CARES that he's been arrested for beating his ex-girlfriend.. at least he tipped 30%, MUST be a kind person, right?!
Mary Rogers 1 year ago
She must have lost a lot of good guys then, because while there is nothing wrong with tipping that much, it is unrealistic to expect everyone to do so. I actually have been told that my customary 20% is overly generous, but I don't agree.
loty moty 2 years ago
This is the fundamental problem with tips. Amount of the tip should never be a factor in how well you perform your job.
Monday 2 years ago
Yes. Your job is to deliver the food. If you are not willing to do that job then you should not have it. It's not the customer's fault you rely on tips to survive, they've already paid for both the food and the service.
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George Gameston 2 years ago
If you don't like the wages, don't take the job. Don't blame the customer for your bad decisions. OH! And if everyone said no to the job because it does not pay enough, you can bet the salary will go up or the business will fail due to its unrealistic balance sheet.
Evelyn Haskins 2 years ago (edited)
I understand that the deliverers get NOTHING from the place they deliver from. They are working as coolies.
Virgil Blue 2 years ago
Sounds to me that US tip culture is obfuscating that servers and delivery persons are actually severely underpaid but you are so used to having to get tips to make up the difference they no longer see how dishonest it all is.
Dylan Terrence Mathews 2 years ago
Ya know. I understand both sides of this. Would you be okay paying $26 in fees for delivery on tip of the cost of food? Think about that. If you aren't willing to tip at least 20% or pay an outrageous delivery fee of over. $20 then go get your own food. Yes as a dasher I have the ability to decline requests but if. I did that, every request I get would be declined. Customers can't edit their tips afterwards because it prevents tip baiters. That's what I was. Told by Doordash support. Now if you want to add a tip afterwards call support and ask them to process an additional tip. I do that all the time for drivers. It takes all but five minutes to do.
Jess Baldo 2 years ago
They should make it so that if the service was good then they could change it to a better too but can't take any of it away maybe that would be a good idea instead of having to call and all that just a little option like "would you like to offer additional tip"
Brandon Thompson 2 years ago
Exactly... Instacart does this, not sure why the other companies dont implement this feature
Morgan entrikin 2 years ago
Because door dash is just another basic corporate business looking to maximize profits off a simplistic service while completely disregarding their workers and customers
Bryan Lyndsi 2 years ago
Jess, how many people would be honest if the service is good and go back in and retip? I busted my butt and it rarely happened... people are cheap and want to hold onto their Pearl's. Get a freebie where ever they can. Have the dasher drop the order off on your porch, tip cheaply because you don't have to face them. This is a classic move.
Emanuel Iordache 2 years ago
What makes you so specially that you need 20% of my hard earned money over the total? 😂 😂 Like seriously, are we all mentally ill? 😂 😂 I will pay you in accordance to the food/service I get. It is called a tip, not a living wage. 🤦♂️ 🤦♂️ 🤦♂️ I swear delivery service these days is out of god damn hand.
Carrina Hanson 2 years ago
Maybe because the driver is using their own car, and paying for gas with their hard earned money to bring you your food? It shouldn't even be called a tip. It should be called a bid.
INSECT BITE 2 years ago
They do not pay for gas for the delivery cars. And the job he had was an easy job.
Jeannie Hart 2 years ago
Hmmm...I'm a top dasher and I do spend over 120 in gas in a week sooo yes we do pay for gas.
Bryan Lyndsi 2 years ago
Delivery cars? We had to use our own car, wear and tear and pay for our own gas. There is no delivery cars in Michigan at least.
Mike Keehn 2 years ago
You're 100% wrong. Doordash drivers do use their own car and gas. Many pizza delivery drivers do as well.
Jen 2 years ago
If the companies paid minimum wage instead of having customers tip that is about what they would charge for the delivery/service fee. Look at non-tipped delivery fees (UPS, FedEx, etc) If we want to do away with tipping and have the companies pay will necessarily raise all the prices as the cost to the companies in the form of wages will go way up.
Evelyn Haskins 2 years ago
And so they should, Don't make it guess work, add he cost of the delivery to the price paid by the consumer. Only the USA and third world countries expect their 'staff' to survive of tips,
Cory Fisher 2 years ago
You don't pay according to food or service you get with delivery. That's one of the problems. You tip ahead of time not knowing. Servers have it easy staying in one spot giving their service. They don't waste gas, brakes, wear and tear, milage, customer service, long waits, etc. There's much more cost being a delivery person than being a server. Driving 200 miles a day minimum the miles add up, easily tens of thousands of miles a year. But the driver should've known not to accept that offer we aren't forced to take offers. He was just stupid.
Morgan entrikin 2 years ago
You're right they don't have to drive their own vehicles however they have to do ten times the amount of work a delivery driver does between daily cleanup opening and closing doing both front of house and back of house service I've done both I've worked kitchens longer than door dash has existed you don't do a thing you don't even have to interact with the customer outside taking a pic of their food explain why you should get tipped more than a server? You drive? So do I. Find a real job and maybe you'll get paid
Jen 2 years ago
I tip drivers far more than servers because they are doing far more for me. They are using thier gas and fighting traffic so all I need to do is go to the front desk to grab my lunch when it arrives. They also need to deal with slow restaurants or accidents and other things that make it far less convient for me to go out for lunch especially on the short break we have. Im more willing to pay more to get to eat for my full 30 minutes (dont take my break until food arrives) than to have to take a chunk of that to go to the food. There is greater value for the customer in delivery.
Bryan Lyndsi 2 years ago (edited)
You're naive to say dashers dont have to deal with customers. If food isnt ready on time, my phone would get blown up by angry customers. Or if the cooks (that are so brilliant and NEVER mess up) mess up an order, the customer isnt calling the cook, their calling and complaining to the driver. Customers dont like the answer that they have to take it up with doordash. It's not my fault if the bag is stapled and I cant check their order.
Bryan Lyndsi 2 years ago
Uh Morgan, I was a server for 7 years. Driving to ONE destination is cheaper than driving to 30 or how many runs you take. Being a server is a lot of work and you do more but your not filling your tank several times a day...I've done both jobs and although dashing is easier, most the time when you get to destinations, the food isnt even ready. You have to sit there and wait for the ONE order, whereas a server you have several tables in that hour. I used to make bank as a server in an hour vs a 7.00 run. I hope all the dashers find a "real job" so you have to go get your own food.
Cory Fisher 2 years ago
Knowing the distance and the tip, I can 100% guarantee that he got paid $3.50-$4.00 for about 20 to 30 minutes of his time. More time wasted if Chikfila was busy as they often are. That dasher needs to use his brain lol
Bryan Lyndsi 2 years ago
Then dont use it Emanuel. No one is telling you to be lazy. Use your own gas, time and wear and tear on your car. Unbelievable. Self entitled people.
No Country For Young Men 2 years ago
Restaurant workers are worse. They want to under report their tips and then at the end of the year claim they made just over the minimum to keep their tax liability low.
Morgan entrikin 2 years ago
That's actually called being smart if you think tips should be taxed then please keep working for door dash you'd be surprised by how many jobs except tips and how little people report them if you think that's a vantage point your losing out on your own income
Carrina Hanson 2 years ago
If you're not ok paying those fees, don't use the service. You're not obligated to use a delivery service.
Fifth313ment 2 years ago
Why not have a set minimum and if the person goes above and beyond you can give more. Like you set the tip to $5 and the delivery person goes above and beyond so you add another $5! That would encourage good service while keeping tip baiters at bay.
Argle Bargle 2 years ago (edited)
$26???? Where did you come up with that absurd number? I'll pick it up. You can starve for all I care.
Carrina Hanson 2 years ago
Actually it is your fault because you keep using the service. Go and get your food yourself. Then you don't have to worry about it.
Sasha Provencial 2 years ago
If people don't want to tip they can drive over and get their own food. We are doing them a service so they don't have to leave home.
K Co 2 years ago
Why does DoorDash have to be paid? Did DoorDash prepared the food? Is DoorDash providing the car and gas? It’s time for everyone to get their mind right. DoorDash is the problem not the customer. DoorDash pay the dasher low wages then try to to turn it on the Customer to pay more. Why can’t DoorDash pay more??? How much tip do u really think a customer going pay??
sherri l 2 years ago (edited)
We don't use the delivery services, not door dash or any of them. We are friends with someone who owns a small restaurant. He was allowing customers to have orders delivered through door dash and elected to dropout. He told us not only do they charge the customer an exorbitant amount for the delivery but they charge the restaurant a percentage of every order. There is a minimum amount so if there are not enough orders from your restaurant to meet the minimum for the month, the percentage goes out the window and you pay the minimum. If people pay enough attention they will realize that the price for items on the delivery menu are usually higher than if you go into the restaurant to order. That's because the restaurant is charging you more to try to offset the money they have to pay out to door dash or whoever. Those places are making money off of everyone then barely paying the drivers. Tips are a "gift" for job well done and should not be expected.
Bryan Lyndsi 2 years ago
Sherri, if I did a job well done then why do I deserve a crappy tip? I battled traffic, put gas in my car to deliver the food, sat at the restaurant to pick up the food and actually USED my hot/cold bags. Even when I busted my butt, no one really took the extra time to add in a better tip. People don't want to sit on their phone waiting on hold for doordash to pick up. They want to eat.
INSECT BITE 2 years ago
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Doordash provides the car and the delivery driver does not have to pay for the gas. Without dorrdash we would all starve. So stop complaining about doordash, doordash gives great jobs also.
Bryan Lyndsi 2 years ago
Insect bite, where are you from?? In Michigan, they dont supply you with a car or gas card...
INSECT BITE 2 years ago
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Well guess what, doordash does supply gas as it pays delivery people with extra money to use on gas. And I have a servant that orders doordash for me so i cant even tip the doordash driver, its not my fault there is a servant to deal with the doordash people for me.
Mike Keehn 2 years ago
No doordash does not pay extra for gas. Usually they pay between 2-3 dollars per delivery. I can assure you gas costs a lot more after driving all day
Jeannie Hart 2 years ago
Sir no disrespect but you have no idea what ur talking about ..we do not get paid extra for gas at least not everywhere I have over 5000 dashes and have gotten gas reimbursement for 2 months during covid, that was it and it was litterally 15 dollars for a week.
Tiarra Thomas 2 years ago
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And they also paid for that service with the delivery fee. Tips are optional. It's not the customers job to supplement your income. You're not being forced to deliver.
Mike Keehn 2 years ago
No the drivers are forced to deliver. Of course, if you don't tip you're likely to not get your food because no one will pick it up.
Morgan entrikin 2 years ago
Your doing the same service my garbage truck driver my mailman and newspaper dude all do none of them request nor require tipping by law two of those positions can't take any money from a person with out punishment. Why should I tip you and why shouldn't you get a higher paying job
Bryan Lyndsi 2 years ago (edited)
Morgan, we tip our mail truck drivers during the holidays. They can accept tips. You probably never tried tipping them. Those are GOVERNMENT jobs and make decent money and BENEFITS. Last time I checked, these drivers arent using their own cars or using their own gas. No one is forcing you to get delivery...go get your own damn food and use your vehicle and your own gas. Use your own time waiting around the restaurant since you have an abundance of time and you are so entitled. Don't use these services. Why can't you go get your own food?
Mike Keehn 2 years ago
I can guarantee those people also get paid hourly wages. A lot of drivers do this because we can't get other jobs. I can't get a job that will allow me to take off for doctors appointments all the time or miss work because of illness
Todd Raffensperger 2 years ago
it’s not the same job. two of those jobs are paid by government entities, newspapers pay per customer on a monthly basis and many customers do tip paper delivery at the end of year. I deliver for extra income, i make $80k at my regular job and like to put more in the bank. i use a second car to deliver and there is wear and tear on tires, breaks, etc. gas, and insurance. some argue that pizza places and delivery services should pay more but those costs would get passed to the consumer anyway so an optional amount for tip is probably less than what you would pay in fixed cost for delivery if wages were increased. if you don't like it then go pick up your food
INSECT BITE 2 years ago
Tipping someone is optional. Also why give them a tip if you dont even know if the food will be good or not? Tips waste my money so i dont tip people.
Bryan Lyndsi 2 years ago
Insect bite doordashers arent the cooks lol!!! It's not their fault if the cooks didnt follow directions or didnt put the food on the warmer. No one is forcing you to use delivery. If you're so great, get off your butt and get your own food...cheap MF
INSECT BITE 2 years ago
No. Asking me to get up and get my own food is like asking me to die. And in Michagin doordash is the basic way of getting food, no need to tip the driver because delivery is the same as breathing. We don't tip resturaunts for having air now do we.
Mike Keehn 2 years ago
Insect bite you're sounding like a self entitled lazy sob, or just a troll.
Leesa Anderson 2 years ago
Insect bite is Definitely a Troll, but if by chance they are real then I hope they die on that couch that they can't get up from to get their own food.
Mike Keehn 2 years ago
The driver isn't responsible for the food being good, that's the restaurant's job.
Evelyn Haskins 2 years ago
If the "job is to deliver the food" then the provider of the food to be delivered should pay the bloody deliver. What gets into the USA to believe that 'delivers' are no more than coolies who must rely of 'tips' rather than a paying wage! Add the price to food to be delivered and pay the poor human who delivers it.
Mike Keehn 2 years ago
We also don't have to accept your orders. If you don't tip it can sit at the restaurant
Craig Lambert 2 years ago (edited)
Leaving in a tree was a little overboard, however, people need to realize that you are paying for the convenience of not having to leave your house. So you need to tip accordingly. A driver has to go through a lot of steps to pick up and deliver your food, and a lot of customers make special request, which in turn takes up additional time. So, you want to have the convenience of having things brought to you you need to appropriately pay for it. A $1.50 tip is a dire slap in the face.
Shadow Sojourn 2 years ago
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Also, just to address this part: "they've already paid for both the food and the service." You haven't, actually! You're missing one person! There are three (3) entities that need to be paid here: the restaurant, DoorDash themselves, and the driver. I just double checked and the base pay for deliveries is $2-10 because DoorDash isn't required to pay a minimum wage. That delivery fee that they charge? That's not for the driver, that's the DoorDash fee. Let's do some basic math: your order, before tip, is $13. You tip the recommended $1.50. Let's say this delivery is worth the $3 rate. The driver has now made $4.50 from driving to the restaurant, getting your food, driving it to you, and then driving back to wherever. $4.50. I have a hard time believing you'd be down to spend 45 minutes of your time plus gas to deliver someone else's food. Fyi, that would be $6/hr. Federal minimum wage is $7.25. Either you can pay FOR THE WHOLE SERVICE or you can go get your own food.
Shadow Sojourn 2 years ago
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No, but it *is* the customer's fault for knowingly and willingly using a service that they know abuses and underpays their employees. It's not the customer's fault that the industry is broken, but it sure as HELL is the customer's fault for punishing the workers by withholding the literal reason they're providing this service. If you can't afford a luxury, you don't buy the luxury. Eating out is a luxury. Getting your food delivered to your front door IS A LUXURY. And if you can't afford to pay for that luxury, INCLUDING THE TIP IN THE US, you SHOULD NOT HAVE IT. Next y'all are going to be asking what the delivery driver was wearing to cause the customer to withhold the tip 🙄🙄🙄 the system is broken and y'all are blaming each other rather than the corporations that are forcing this way of life on us. End-stage capitalism is a trip, isn't it? Corporations are the enemy, not the person delivering your McTrash to you at 3 AM who is being FORCED to work for your pocket change.
Terry Plank 2 years ago (edited)
You got that exactly wrong. A tip is a gratuity for good service they are earned not negotiated. Pay is negotiated between the employer and employee it is not the customers responsibility to pay the employees wage directly they pay for the service in the cost of the food and delivery charges. I repeat a tip is a gratuity for providing good service it is the customers way of rewarding good service. Crappy service should never be rewarded.
loty moty 2 years ago
That's exactly my point. You should do your job well regardless of the amount of the tip. Tipping creates this unhealthy relationship of expectations of the reward that's totally at the discretion of the consumer. Industries that exploit their workers by factoring in optional tips need to change.
Bryan Lyndsi 2 years ago
Lot Moty, you cant pay a bill with good intensions lol!!!!!!! I cant show my dasher rating to DTE for my lights. "I cant pay my bill but I have an excellent rating". Go get your own food or better yet, why dont you pick up my food for me. Use your gas, your own car, wait around at a restaurant, fight the traffic and give me my food hot. If I felt you did a good job and if you're on time (even though you cant control how slow traffic is or the pace of the cooks), I'll float you some pocket change. Sound good? Or you could just not use delivery drivers to do something you dont want to do.
Mike Keehn 2 years ago
That's part of the problem, it's called a tip when actually you're bidding for their service. Drivers are not required to deliver an order with no "tip". It can sit at the restaurant until you go get it yourself
Bryan Lyndsi 2 years ago (edited)
Terry, you're being asked by doordash to tip in advance, not after. Which means you're going to base the level of tip on past experiences, not your current driver. Are you saying you're not going to feel bad if you tipped a 1.00 for a dasher that shined? Went above and beyond, got you your food early, fresh, and everything was perfect? Are you going to run to your phone and give him more? Doubtful. You're just going to sit your a*s down and eat your food, not sit on hold with doordash. Delivery is a luxury, dont use it if you're not willing to tip. You can also call doordash and take away tips if you had such a traumatic and horrible service. We've done it. I was also a driver and worked my a*s off. People are cheap and want a luxury for free. We dont get paid the "service fee" that's doordashes money. If you think the drivers should get a "real" job and that they dont deserve to be tipped...dont use the service. Get up and get your own c**p. Seriously! Self entitled people.
Mike Keehn 2 years ago
I agree completely. I know if I get sent an order that pays $3-4 I won't accept it. So their food can sit at the restaurant. People are self entitled and lazy
tl gmc 2 years ago
It is with apps like dash, but he should have never accepted this order because the tip is to low. No reason for.him to act like an a$$ just don't accept it
Sasha Provencial 2 years ago
Every order we decline our acceptance rate goes down. I believe if it gets too low you won't be able to Dash anymore.
Cory Fisher 2 years ago
Sasha they're not legally allowed to punish you for acceptance rate due to the fact that we're independent contractors. I usually run a 5 to 13% acceptance rate, yet I still have near perfect ratings and make 25 to 30 an hour on average. Doordash tries to make it seem like it's a bad thing to those who don't know any better. Too many people don't know this. That order should not been accepted.
Martin Keyte 2 years ago
Agreed no driver should ever accept this order I don't even do Chick-fil-A unless it's slow and still won't take orders less then 8 bucks from there
Bryan Lyndsi 2 years ago
Morgan, I know it was more of a big deal in 2020 but when we got laid off from working because of Covid, this was the easiest way to make money. We still had to pay our bills and support our children. So punish us for people not hiring? It's not always that easy. I'd rather have a job then wait around for a job to hire me and have no job at all. Bills were still going to pile up... I'm glad we dont deliver anymore, especially because of people like you. People suck so bad. If you cant pay for luxury then don't use the service and get your own food. Simple.
Mike Keehn 2 years ago
You're acceptance rate has no bearing of if you can dash. It's your completion rate that's important.
Cory Fisher 2 years ago
It's the people who are afraid of letting the acceptance rate go down who deliver the shitty orders and who often work for free after maintenance and gas. They've got no choice because they need delivered one way or another and they refuse to pay more than a few bucks for most deliveries.
Bryan Lyndsi 2 years ago
Cory, that was me for awhile. Lol then I realized ratings arent going to pay my bills. We got pretty low but I'd rather take 4 good runs than 20 ok, to make the same.
Bryan Lyndsi 2 years ago
When we decline low tips and our rating dropped we kept getting offered c**p runs or none at all. I'm not sure how it works. We called it "we're on the s**t list for the day" lol
Nelson “StEwPiD MoNkEy” Hernandez 2 years ago
Ahhh. More entitled nonsense. Your job is literally service based. Of course your tip depends on how well you perform..
Cory Fisher 2 years ago
You don't tip after the service is performed therefore the tip is not based on the service. Not with doordash at least, Uber gives you an hour to adjust your tip making it a true statement. Nothing entitled about it.
Brina 2 years ago
Tips ARE to be given AFTER the service is performed. That's what a tip is. Entitlement comes from people EXPECTING something for nothing. Why pay for something you haven't gotten yet, or service is s**t? So yeah, some of these people expect to get something, when they haven't even performed said service. If I go out(my meal is paid for), and my server is doing a s**t job, why tip? I'm a big tipper, bringing my food(only) never comes back, but goes to the bigger table expecting more tips, to the point I have to get my drink, and they don't tip, they missed out on $15 on a $20 meal. Because the person who stepped up for them, and did a fantastic job, got that. What's worse is shared tips, again, why should the slacker get paid from the pool of hard workers. Its called the service industry for a reason. If someone can't handle it, they needed to quit and evaluate their character. Doordash is the same.
sherri l 2 years ago
Absolutely, tip only AFTER the service is performed. Do a good job get a good tip. Do a lousy job get a lousy tip. And shared tips are a very bad idea. When I worked as a server I wouldn't work anywhere that did that. I worked hard and treated all customers with the same energy and respect, no matter what they looked like, how big the table was or even if they were known to not tip or tip big.
Bryan Lyndsi 2 years ago
Wow Nelson. That would make sense if doordash didnt ask you to TIP BEFORE YOU GOT YOUR SERVICE AND FOOD....I highly doubt when you have great that you run to your phone to sit on hold with doordash to add or up the tip.
Bern Chyu 2 years ago
I disagree, delivery is a luxury you're paying for. If you don't want to pay $5 for delivery plus miles and tips, you should order pick up and grab it yourself. Someone who works from home should make time in their schedule for such things. Being lazy does not become a respectable person. I worked delivery before, not with DD, but I'd have a way to ensure food stays warm and drinks stay cold. It's investments that keeps customer happy incase you're stuck in traffic or other delays. Not sure if DD pays or gives bonuses for signing up to pay for those investments but I do remember DD giving you a small thermo bag. One bag isn't two or three or big enough for a large order. What if you want to be efficient and take multiple deliveries going the same route or direction. All I'm trying to say, is that delivery drivers do a better job if compensated well. Unlike ups drivers who throw packages on your porch. You then have to start a long return process.
Bryan Lyndsi 2 years ago
No one is forcing you to use the service, get your own food. No tip, no service fee. Put the tip money and service fee in your gas tank and drive your happy a*s up to the restaurant or grocery story and get your own stuff.
Betty-Lou 2 years ago
No one is forcing you to be a dasher. If you don't like it go get a different job. Btw my roommate orders from food delivery apps because he is disabled, in a wheelchair, and cannot drive. The whole "gEt YoUr OwN fOod" statement is an irrelevant point. Just do your job or quit, instead of whining about it
Beks Czar 2 years ago
Absolutely. My mom was a server when she was younger, so she has always tipped above & beyond, even for bad service, because anyone can have a bad day, a busy day. She taught me this. --- But this idea that if you don't get a tip, especially these drivers, you'll refuse to complete your job/delivery. Nope. Sorry. Completely out of line. The driver was 100% in the wrong. --- My mom & grandparents always taught me, do your job & give 100% no matter what. I understand the job market is incredibly abusive towards paying people a living wage. I believe that "burger flippers" should earn $15.00/hr or more when they work for BILLION DOLLAR COMPANIES. But just because you have a c**p job, it doesn't mean you get to be an a*****e. I think the last 2 years have proven just how absolutely god awful the human race is but still.....do your job! That said. Companies need to pay a living wage. Companies ALSO need to protect their workers from abusive customers. The customer is NOT ALWAYS right.
Jason Asmaie 2 years ago
Do you know how much Doordash or Uber pays to driver ? If you don't shut your mouth !
Eli Klimentova 2 years ago
I’m sorry but no. I understand the frustration BUT this is a similar case like the guy who left disabled woman’s food in the driveway where she couldn’t get to it. Yes, small tips are frustrating but leaving it in a tree if you don’t know whether the person who ordered it is actually able to climb the said tree isn’t just inconveniencing someone, it means that someone may potentially not get to eat for hours
Sasha Provencial 2 years ago
I had something like that happen. I left her food on her front porch. She called me and said she just had knee surgery and can't get out there. I went back and brought it around to her. I told her to make sure to add the drop off spot next time so it doesn't happen again.
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Elbo Wright 2 years ago
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Stupid bums lookin for a hand out. Get a real job. I do not tip. They get a pay check
JackRabbott 2 years ago (edited)
@Elbo We literally do not. There's no hourly pay for DD, Uber, etc. We can go 6 hours without being able to work for not accepting a $3 order.
Mary Rogers 1 year ago (edited)
@Jackrabbit, thanks for the information. At least I can understand the driver's frustration, although his behavior was still completely out of line. I personally don't order small meals as I usually order on a deal and since I am disabled and don't get out much, I figure it's a waste just to order something small when I am out of food. And I always tip 20%. But if I ever do order a small meal I will keep that in mind.
Random Touhou fan 2 years ago
You shouldn't be blaming the delivery guy, but the company. You can try leaving a small amount, just like the guy who got his food on the tree.
Sordatos 2 years ago
Is irrelevant whether they can climb a tree or not, it could a parkour champ and still doesn't make it right to do that.
James Youngblood 2 years ago
what if they leave it on the ground and the person can't bend over?
Mary Rogers 1 year ago (edited)
James, that's exactly why they have a place where you can give delivery instructions. When I have groceries delivered from Instacart I tell them to leave the items on a table on my porch, so I don't have to bend down.There is no excuse for leaving the order in a tree.
YfAm4 YfAm4 2 years ago
I think you missed the picture..it was in the tree..but not UP in the tree like they made it seem. He likely could have just reached up a little and grabbed it.
Mary Rogers 1 year ago (edited)
Maybe, maybe not. None of were there. But what if it had been a disabled person who was unable to reach even a low branch? The right way to do this is to simply not accept the order if the tip is too low. Most people will get the message and you won't end up getting fired from your job.
FiestaBear 2 years ago
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The low life deserves his food anywhere but in his hands because of how degrading his tips were.
Frank Reynolds 2 years ago
Garbage take. Maybe find a new profession. Last I checked i am not an employer. Its not my job to pay someone else's salary. I tip well when I get good service.
Cory Fisher 2 years ago
The issue is that people don't tip more with good service, doordash doesn't allow it. Also there's so many s**t dashers out there people expect the worst. It took me over a mo th to figure out how to average 25 to 30 an hour delivering with all this madness.
JackRabbott 2 years ago
Why would you use percent rather than milage for our vehicle wear and tear, special insurance for couriers, gas, not being able to get enough orders to actually get any money, etc.
Michael Sanchez 2 years ago
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If jobs start paying better we would we signed up because we were all but guaranteed 25 or higher on average sadly you got customers like this that shouldn't be using the app.
Rita Rose 2 years ago
Indeed!! If he took his frustration out on the company he works for rather than a customer (who did nothing wrong), he wouldn't be an a$$hole!!
Load More Replies... David Francis 2 years ago
You're an independent contractor meaning you're basically running your own business. This driver acting the way he did is bad business.
Craig Lambert 2 years ago
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And you two are probably the type that will tip as little as possible....quit being cheap!
Rita Rose 2 years ago
Then the 'cheap' button shouldn't be on the app!!!!!! I'm British and the tipping culture there isn't really a thing so I used to have lots of money... I moved to Canada and suddenly we tip everywhere and I'm like where the hell is all my money!!.... So glad I didnt move to the US!!! I'd be broke from all the tipping and then I'd get slaughtered over not being able to tip ha ha ha ha ha
Marley Marl 2 years ago
You can make good money tipping here but it really depends on the business. I have a friend who works for a shuttle bus company that picks you up from the airport terminal and takes you to your car. While she makes 12.50 and hour, she makes 150- 250 a day. I believe we should do away with the tipping system because it's not always fool proof. As far as Canada is concerned, I might as well stay in the states. They are slowly become the USA with the exception of their medication is much cheaper. Also the cost of living there is no different from ours depending on the state you live in. If anything, I'd just move out of North America.
Marty Porter 2 years ago
I would have never taken your order in the first place but ultimately you know why he's pissed because he literally paid to bring you your food. Not much of a paying customer when it cost me to bring you your food a complete stranger at most he 3 bucks for the entire situation. I ask would you waste your gas half and hour or an hour sometimes of your time for 3 f*****g dollars LOL 😆.
Marty Porter 2 years ago
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Only a*****e was cheap a*s dude that should have picked his own s**t up walk and get it for 1.50 bro lol.
FiestaBear 2 years ago
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No, the delivery guy has rights to treat the customer the way the customer treated him. The ahole "Aaron" is a low life.
Frank Reynolds 2 years ago
And that attitude is exactly why you'll be working jobs like door dash when you're 80.
Jen 2 years ago
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No FiestaBear is right. I have never worked service industry and I know better than to order delivery if Im not tipping at LEAST $5 per order. The driver is making my life more convient and the service doesnt need to pay minimum wage so if I want the food, I need to make up the difference, otherwise I should be going to get it myself. My mom taught me never to go on a second date with anyone who tipped less than 30% on a first because if that is how they treat people working hard for thier money how much worse will they treat me at home - especially since so many people still see running a house as "woman's work" even when she has a full time job elsewhere. Mom didnt stand for it and Dad is even more protective of all his girls. $1.50 for a tip is a slap in the face.
Craig Lambert 2 years ago
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Exactly! People in the service industry get it. Society is just plain cheap!
INSECT BITE 2 years ago
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You are woke and brain dead. Running a house is partly a womans job and paying tips after paying for expensive food, what a waste of money. Taking a girl out to dinner is as nice as it gets. Who cares if he tips or not. The girl should be the one to tip.
Aye Nuse 2 years ago
and lol 30% tip as a sign that the person is good.. so what if the guy insulted the waiters/waitresses when they forget something, so what if he was flirting with others in the middle of the dinner, SO WHAT IF he showed no interest at all and constantly chatted with friends on his phone, WHO CARES that he's been arrested for beating his ex-girlfriend.. at least he tipped 30%, MUST be a kind person, right?!
Mary Rogers 1 year ago
She must have lost a lot of good guys then, because while there is nothing wrong with tipping that much, it is unrealistic to expect everyone to do so. I actually have been told that my customary 20% is overly generous, but I don't agree.
loty moty 2 years ago
This is the fundamental problem with tips. Amount of the tip should never be a factor in how well you perform your job.
Monday 2 years ago
Yes. Your job is to deliver the food. If you are not willing to do that job then you should not have it. It's not the customer's fault you rely on tips to survive, they've already paid for both the food and the service.
Load More Replies... George Gameston 2 years ago
If you don't like the wages, don't take the job. Don't blame the customer for your bad decisions. OH! And if everyone said no to the job because it does not pay enough, you can bet the salary will go up or the business will fail due to its unrealistic balance sheet.
Evelyn Haskins 2 years ago (edited)
I understand that the deliverers get NOTHING from the place they deliver from. They are working as coolies.
Virgil Blue 2 years ago
Sounds to me that US tip culture is obfuscating that servers and delivery persons are actually severely underpaid but you are so used to having to get tips to make up the difference they no longer see how dishonest it all is.
Dylan Terrence Mathews 2 years ago
Ya know. I understand both sides of this. Would you be okay paying $26 in fees for delivery on tip of the cost of food? Think about that. If you aren't willing to tip at least 20% or pay an outrageous delivery fee of over. $20 then go get your own food. Yes as a dasher I have the ability to decline requests but if. I did that, every request I get would be declined. Customers can't edit their tips afterwards because it prevents tip baiters. That's what I was. Told by Doordash support. Now if you want to add a tip afterwards call support and ask them to process an additional tip. I do that all the time for drivers. It takes all but five minutes to do.
Jess Baldo 2 years ago
They should make it so that if the service was good then they could change it to a better too but can't take any of it away maybe that would be a good idea instead of having to call and all that just a little option like "would you like to offer additional tip"
Brandon Thompson 2 years ago
Exactly... Instacart does this, not sure why the other companies dont implement this feature
Morgan entrikin 2 years ago
Because door dash is just another basic corporate business looking to maximize profits off a simplistic service while completely disregarding their workers and customers
Bryan Lyndsi 2 years ago
Jess, how many people would be honest if the service is good and go back in and retip? I busted my butt and it rarely happened... people are cheap and want to hold onto their Pearl's. Get a freebie where ever they can. Have the dasher drop the order off on your porch, tip cheaply because you don't have to face them. This is a classic move.
Emanuel Iordache 2 years ago
What makes you so specially that you need 20% of my hard earned money over the total? 😂 😂 Like seriously, are we all mentally ill? 😂 😂 I will pay you in accordance to the food/service I get. It is called a tip, not a living wage. 🤦♂️ 🤦♂️ 🤦♂️ I swear delivery service these days is out of god damn hand.
Carrina Hanson 2 years ago
Maybe because the driver is using their own car, and paying for gas with their hard earned money to bring you your food? It shouldn't even be called a tip. It should be called a bid.
INSECT BITE 2 years ago
They do not pay for gas for the delivery cars. And the job he had was an easy job.
Jeannie Hart 2 years ago
Hmmm...I'm a top dasher and I do spend over 120 in gas in a week sooo yes we do pay for gas.
Bryan Lyndsi 2 years ago
Delivery cars? We had to use our own car, wear and tear and pay for our own gas. There is no delivery cars in Michigan at least.
Mike Keehn 2 years ago
You're 100% wrong. Doordash drivers do use their own car and gas. Many pizza delivery drivers do as well.
Jen 2 years ago
If the companies paid minimum wage instead of having customers tip that is about what they would charge for the delivery/service fee. Look at non-tipped delivery fees (UPS, FedEx, etc) If we want to do away with tipping and have the companies pay will necessarily raise all the prices as the cost to the companies in the form of wages will go way up.
Evelyn Haskins 2 years ago
And so they should, Don't make it guess work, add he cost of the delivery to the price paid by the consumer. Only the USA and third world countries expect their 'staff' to survive of tips,
Cory Fisher 2 years ago
You don't pay according to food or service you get with delivery. That's one of the problems. You tip ahead of time not knowing. Servers have it easy staying in one spot giving their service. They don't waste gas, brakes, wear and tear, milage, customer service, long waits, etc. There's much more cost being a delivery person than being a server. Driving 200 miles a day minimum the miles add up, easily tens of thousands of miles a year. But the driver should've known not to accept that offer we aren't forced to take offers. He was just stupid.
Morgan entrikin 2 years ago
You're right they don't have to drive their own vehicles however they have to do ten times the amount of work a delivery driver does between daily cleanup opening and closing doing both front of house and back of house service I've done both I've worked kitchens longer than door dash has existed you don't do a thing you don't even have to interact with the customer outside taking a pic of their food explain why you should get tipped more than a server? You drive? So do I. Find a real job and maybe you'll get paid
Jen 2 years ago
I tip drivers far more than servers because they are doing far more for me. They are using thier gas and fighting traffic so all I need to do is go to the front desk to grab my lunch when it arrives. They also need to deal with slow restaurants or accidents and other things that make it far less convient for me to go out for lunch especially on the short break we have. Im more willing to pay more to get to eat for my full 30 minutes (dont take my break until food arrives) than to have to take a chunk of that to go to the food. There is greater value for the customer in delivery.
Bryan Lyndsi 2 years ago (edited)
You're naive to say dashers dont have to deal with customers. If food isnt ready on time, my phone would get blown up by angry customers. Or if the cooks (that are so brilliant and NEVER mess up) mess up an order, the customer isnt calling the cook, their calling and complaining to the driver. Customers dont like the answer that they have to take it up with doordash. It's not my fault if the bag is stapled and I cant check their order.
Bryan Lyndsi 2 years ago
Uh Morgan, I was a server for 7 years. Driving to ONE destination is cheaper than driving to 30 or how many runs you take. Being a server is a lot of work and you do more but your not filling your tank several times a day...I've done both jobs and although dashing is easier, most the time when you get to destinations, the food isnt even ready. You have to sit there and wait for the ONE order, whereas a server you have several tables in that hour. I used to make bank as a server in an hour vs a 7.00 run. I hope all the dashers find a "real job" so you have to go get your own food.
Cory Fisher 2 years ago
Knowing the distance and the tip, I can 100% guarantee that he got paid $3.50-$4.00 for about 20 to 30 minutes of his time. More time wasted if Chikfila was busy as they often are. That dasher needs to use his brain lol
Bryan Lyndsi 2 years ago
Then dont use it Emanuel. No one is telling you to be lazy. Use your own gas, time and wear and tear on your car. Unbelievable. Self entitled people.
No Country For Young Men 2 years ago
Restaurant workers are worse. They want to under report their tips and then at the end of the year claim they made just over the minimum to keep their tax liability low.
Morgan entrikin 2 years ago
That's actually called being smart if you think tips should be taxed then please keep working for door dash you'd be surprised by how many jobs except tips and how little people report them if you think that's a vantage point your losing out on your own income
Carrina Hanson 2 years ago
If you're not ok paying those fees, don't use the service. You're not obligated to use a delivery service.
Fifth313ment 2 years ago
Why not have a set minimum and if the person goes above and beyond you can give more. Like you set the tip to $5 and the delivery person goes above and beyond so you add another $5! That would encourage good service while keeping tip baiters at bay.
Argle Bargle 2 years ago (edited)
$26???? Where did you come up with that absurd number? I'll pick it up. You can starve for all I care.
Carrina Hanson 2 years ago
Actually it is your fault because you keep using the service. Go and get your food yourself. Then you don't have to worry about it.
Sasha Provencial 2 years ago
If people don't want to tip they can drive over and get their own food. We are doing them a service so they don't have to leave home.
K Co 2 years ago
Why does DoorDash have to be paid? Did DoorDash prepared the food? Is DoorDash providing the car and gas? It’s time for everyone to get their mind right. DoorDash is the problem not the customer. DoorDash pay the dasher low wages then try to to turn it on the Customer to pay more. Why can’t DoorDash pay more??? How much tip do u really think a customer going pay??
sherri l 2 years ago (edited)
We don't use the delivery services, not door dash or any of them. We are friends with someone who owns a small restaurant. He was allowing customers to have orders delivered through door dash and elected to dropout. He told us not only do they charge the customer an exorbitant amount for the delivery but they charge the restaurant a percentage of every order. There is a minimum amount so if there are not enough orders from your restaurant to meet the minimum for the month, the percentage goes out the window and you pay the minimum. If people pay enough attention they will realize that the price for items on the delivery menu are usually higher than if you go into the restaurant to order. That's because the restaurant is charging you more to try to offset the money they have to pay out to door dash or whoever. Those places are making money off of everyone then barely paying the drivers. Tips are a "gift" for job well done and should not be expected.
Bryan Lyndsi 2 years ago
Sherri, if I did a job well done then why do I deserve a crappy tip? I battled traffic, put gas in my car to deliver the food, sat at the restaurant to pick up the food and actually USED my hot/cold bags. Even when I busted my butt, no one really took the extra time to add in a better tip. People don't want to sit on their phone waiting on hold for doordash to pick up. They want to eat.
INSECT BITE 2 years ago
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Doordash provides the car and the delivery driver does not have to pay for the gas. Without dorrdash we would all starve. So stop complaining about doordash, doordash gives great jobs also.
Bryan Lyndsi 2 years ago
Insect bite, where are you from?? In Michigan, they dont supply you with a car or gas card...
INSECT BITE 2 years ago
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Well guess what, doordash does supply gas as it pays delivery people with extra money to use on gas. And I have a servant that orders doordash for me so i cant even tip the doordash driver, its not my fault there is a servant to deal with the doordash people for me.
Mike Keehn 2 years ago
No doordash does not pay extra for gas. Usually they pay between 2-3 dollars per delivery. I can assure you gas costs a lot more after driving all day
Jeannie Hart 2 years ago
Sir no disrespect but you have no idea what ur talking about ..we do not get paid extra for gas at least not everywhere I have over 5000 dashes and have gotten gas reimbursement for 2 months during covid, that was it and it was litterally 15 dollars for a week.
Tiarra Thomas 2 years ago
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And they also paid for that service with the delivery fee. Tips are optional. It's not the customers job to supplement your income. You're not being forced to deliver.
Mike Keehn 2 years ago
No the drivers are forced to deliver. Of course, if you don't tip you're likely to not get your food because no one will pick it up.
Morgan entrikin 2 years ago
Your doing the same service my garbage truck driver my mailman and newspaper dude all do none of them request nor require tipping by law two of those positions can't take any money from a person with out punishment. Why should I tip you and why shouldn't you get a higher paying job
Bryan Lyndsi 2 years ago (edited)
Morgan, we tip our mail truck drivers during the holidays. They can accept tips. You probably never tried tipping them. Those are GOVERNMENT jobs and make decent money and BENEFITS. Last time I checked, these drivers arent using their own cars or using their own gas. No one is forcing you to get delivery...go get your own damn food and use your vehicle and your own gas. Use your own time waiting around the restaurant since you have an abundance of time and you are so entitled. Don't use these services. Why can't you go get your own food?
Mike Keehn 2 years ago
I can guarantee those people also get paid hourly wages. A lot of drivers do this because we can't get other jobs. I can't get a job that will allow me to take off for doctors appointments all the time or miss work because of illness
Todd Raffensperger 2 years ago
it’s not the same job. two of those jobs are paid by government entities, newspapers pay per customer on a monthly basis and many customers do tip paper delivery at the end of year. I deliver for extra income, i make $80k at my regular job and like to put more in the bank. i use a second car to deliver and there is wear and tear on tires, breaks, etc. gas, and insurance. some argue that pizza places and delivery services should pay more but those costs would get passed to the consumer anyway so an optional amount for tip is probably less than what you would pay in fixed cost for delivery if wages were increased. if you don't like it then go pick up your food
INSECT BITE 2 years ago
Tipping someone is optional. Also why give them a tip if you dont even know if the food will be good or not? Tips waste my money so i dont tip people.
Bryan Lyndsi 2 years ago
Insect bite doordashers arent the cooks lol!!! It's not their fault if the cooks didnt follow directions or didnt put the food on the warmer. No one is forcing you to use delivery. If you're so great, get off your butt and get your own food...cheap MF
INSECT BITE 2 years ago
No. Asking me to get up and get my own food is like asking me to die. And in Michagin doordash is the basic way of getting food, no need to tip the driver because delivery is the same as breathing. We don't tip resturaunts for having air now do we.
Mike Keehn 2 years ago
Insect bite you're sounding like a self entitled lazy sob, or just a troll.
Leesa Anderson 2 years ago
Insect bite is Definitely a Troll, but if by chance they are real then I hope they die on that couch that they can't get up from to get their own food.
Mike Keehn 2 years ago
The driver isn't responsible for the food being good, that's the restaurant's job.
Evelyn Haskins 2 years ago
If the "job is to deliver the food" then the provider of the food to be delivered should pay the bloody deliver. What gets into the USA to believe that 'delivers' are no more than coolies who must rely of 'tips' rather than a paying wage! Add the price to food to be delivered and pay the poor human who delivers it.
Mike Keehn 2 years ago
We also don't have to accept your orders. If you don't tip it can sit at the restaurant
Craig Lambert 2 years ago (edited)
Leaving in a tree was a little overboard, however, people need to realize that you are paying for the convenience of not having to leave your house. So you need to tip accordingly. A driver has to go through a lot of steps to pick up and deliver your food, and a lot of customers make special request, which in turn takes up additional time. So, you want to have the convenience of having things brought to you you need to appropriately pay for it. A $1.50 tip is a dire slap in the face.
Shadow Sojourn 2 years ago
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Also, just to address this part: "they've already paid for both the food and the service." You haven't, actually! You're missing one person! There are three (3) entities that need to be paid here: the restaurant, DoorDash themselves, and the driver. I just double checked and the base pay for deliveries is $2-10 because DoorDash isn't required to pay a minimum wage. That delivery fee that they charge? That's not for the driver, that's the DoorDash fee. Let's do some basic math: your order, before tip, is $13. You tip the recommended $1.50. Let's say this delivery is worth the $3 rate. The driver has now made $4.50 from driving to the restaurant, getting your food, driving it to you, and then driving back to wherever. $4.50. I have a hard time believing you'd be down to spend 45 minutes of your time plus gas to deliver someone else's food. Fyi, that would be $6/hr. Federal minimum wage is $7.25. Either you can pay FOR THE WHOLE SERVICE or you can go get your own food.
Shadow Sojourn 2 years ago
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No, but it *is* the customer's fault for knowingly and willingly using a service that they know abuses and underpays their employees. It's not the customer's fault that the industry is broken, but it sure as HELL is the customer's fault for punishing the workers by withholding the literal reason they're providing this service. If you can't afford a luxury, you don't buy the luxury. Eating out is a luxury. Getting your food delivered to your front door IS A LUXURY. And if you can't afford to pay for that luxury, INCLUDING THE TIP IN THE US, you SHOULD NOT HAVE IT. Next y'all are going to be asking what the delivery driver was wearing to cause the customer to withhold the tip 🙄🙄🙄 the system is broken and y'all are blaming each other rather than the corporations that are forcing this way of life on us. End-stage capitalism is a trip, isn't it? Corporations are the enemy, not the person delivering your McTrash to you at 3 AM who is being FORCED to work for your pocket change.
Terry Plank 2 years ago (edited)
You got that exactly wrong. A tip is a gratuity for good service they are earned not negotiated. Pay is negotiated between the employer and employee it is not the customers responsibility to pay the employees wage directly they pay for the service in the cost of the food and delivery charges. I repeat a tip is a gratuity for providing good service it is the customers way of rewarding good service. Crappy service should never be rewarded.
loty moty 2 years ago
That's exactly my point. You should do your job well regardless of the amount of the tip. Tipping creates this unhealthy relationship of expectations of the reward that's totally at the discretion of the consumer. Industries that exploit their workers by factoring in optional tips need to change.
Bryan Lyndsi 2 years ago
Lot Moty, you cant pay a bill with good intensions lol!!!!!!! I cant show my dasher rating to DTE for my lights. "I cant pay my bill but I have an excellent rating". Go get your own food or better yet, why dont you pick up my food for me. Use your gas, your own car, wait around at a restaurant, fight the traffic and give me my food hot. If I felt you did a good job and if you're on time (even though you cant control how slow traffic is or the pace of the cooks), I'll float you some pocket change. Sound good? Or you could just not use delivery drivers to do something you dont want to do.
Mike Keehn 2 years ago
That's part of the problem, it's called a tip when actually you're bidding for their service. Drivers are not required to deliver an order with no "tip". It can sit at the restaurant until you go get it yourself
Bryan Lyndsi 2 years ago (edited)
Terry, you're being asked by doordash to tip in advance, not after. Which means you're going to base the level of tip on past experiences, not your current driver. Are you saying you're not going to feel bad if you tipped a 1.00 for a dasher that shined? Went above and beyond, got you your food early, fresh, and everything was perfect? Are you going to run to your phone and give him more? Doubtful. You're just going to sit your a*s down and eat your food, not sit on hold with doordash. Delivery is a luxury, dont use it if you're not willing to tip. You can also call doordash and take away tips if you had such a traumatic and horrible service. We've done it. I was also a driver and worked my a*s off. People are cheap and want a luxury for free. We dont get paid the "service fee" that's doordashes money. If you think the drivers should get a "real" job and that they dont deserve to be tipped...dont use the service. Get up and get your own c**p. Seriously! Self entitled people.
Mike Keehn 2 years ago
I agree completely. I know if I get sent an order that pays $3-4 I won't accept it. So their food can sit at the restaurant. People are self entitled and lazy
tl gmc 2 years ago
It is with apps like dash, but he should have never accepted this order because the tip is to low. No reason for.him to act like an a$$ just don't accept it
Sasha Provencial 2 years ago
Every order we decline our acceptance rate goes down. I believe if it gets too low you won't be able to Dash anymore.
Cory Fisher 2 years ago
Sasha they're not legally allowed to punish you for acceptance rate due to the fact that we're independent contractors. I usually run a 5 to 13% acceptance rate, yet I still have near perfect ratings and make 25 to 30 an hour on average. Doordash tries to make it seem like it's a bad thing to those who don't know any better. Too many people don't know this. That order should not been accepted.
Martin Keyte 2 years ago
Agreed no driver should ever accept this order I don't even do Chick-fil-A unless it's slow and still won't take orders less then 8 bucks from there
Bryan Lyndsi 2 years ago
Morgan, I know it was more of a big deal in 2020 but when we got laid off from working because of Covid, this was the easiest way to make money. We still had to pay our bills and support our children. So punish us for people not hiring? It's not always that easy. I'd rather have a job then wait around for a job to hire me and have no job at all. Bills were still going to pile up... I'm glad we dont deliver anymore, especially because of people like you. People suck so bad. If you cant pay for luxury then don't use the service and get your own food. Simple.
Mike Keehn 2 years ago
You're acceptance rate has no bearing of if you can dash. It's your completion rate that's important.
Cory Fisher 2 years ago
It's the people who are afraid of letting the acceptance rate go down who deliver the shitty orders and who often work for free after maintenance and gas. They've got no choice because they need delivered one way or another and they refuse to pay more than a few bucks for most deliveries.
Bryan Lyndsi 2 years ago
Cory, that was me for awhile. Lol then I realized ratings arent going to pay my bills. We got pretty low but I'd rather take 4 good runs than 20 ok, to make the same.
Bryan Lyndsi 2 years ago
When we decline low tips and our rating dropped we kept getting offered c**p runs or none at all. I'm not sure how it works. We called it "we're on the s**t list for the day" lol
Nelson “StEwPiD MoNkEy” Hernandez 2 years ago
Ahhh. More entitled nonsense. Your job is literally service based. Of course your tip depends on how well you perform..
Cory Fisher 2 years ago
You don't tip after the service is performed therefore the tip is not based on the service. Not with doordash at least, Uber gives you an hour to adjust your tip making it a true statement. Nothing entitled about it.
Brina 2 years ago
Tips ARE to be given AFTER the service is performed. That's what a tip is. Entitlement comes from people EXPECTING something for nothing. Why pay for something you haven't gotten yet, or service is s**t? So yeah, some of these people expect to get something, when they haven't even performed said service. If I go out(my meal is paid for), and my server is doing a s**t job, why tip? I'm a big tipper, bringing my food(only) never comes back, but goes to the bigger table expecting more tips, to the point I have to get my drink, and they don't tip, they missed out on $15 on a $20 meal. Because the person who stepped up for them, and did a fantastic job, got that. What's worse is shared tips, again, why should the slacker get paid from the pool of hard workers. Its called the service industry for a reason. If someone can't handle it, they needed to quit and evaluate their character. Doordash is the same.
sherri l 2 years ago
Absolutely, tip only AFTER the service is performed. Do a good job get a good tip. Do a lousy job get a lousy tip. And shared tips are a very bad idea. When I worked as a server I wouldn't work anywhere that did that. I worked hard and treated all customers with the same energy and respect, no matter what they looked like, how big the table was or even if they were known to not tip or tip big.
Bryan Lyndsi 2 years ago
Wow Nelson. That would make sense if doordash didnt ask you to TIP BEFORE YOU GOT YOUR SERVICE AND FOOD....I highly doubt when you have great that you run to your phone to sit on hold with doordash to add or up the tip.
Bern Chyu 2 years ago
I disagree, delivery is a luxury you're paying for. If you don't want to pay $5 for delivery plus miles and tips, you should order pick up and grab it yourself. Someone who works from home should make time in their schedule for such things. Being lazy does not become a respectable person. I worked delivery before, not with DD, but I'd have a way to ensure food stays warm and drinks stay cold. It's investments that keeps customer happy incase you're stuck in traffic or other delays. Not sure if DD pays or gives bonuses for signing up to pay for those investments but I do remember DD giving you a small thermo bag. One bag isn't two or three or big enough for a large order. What if you want to be efficient and take multiple deliveries going the same route or direction. All I'm trying to say, is that delivery drivers do a better job if compensated well. Unlike ups drivers who throw packages on your porch. You then have to start a long return process.
Bryan Lyndsi 2 years ago
No one is forcing you to use the service, get your own food. No tip, no service fee. Put the tip money and service fee in your gas tank and drive your happy a*s up to the restaurant or grocery story and get your own stuff.
Betty-Lou 2 years ago
No one is forcing you to be a dasher. If you don't like it go get a different job. Btw my roommate orders from food delivery apps because he is disabled, in a wheelchair, and cannot drive. The whole "gEt YoUr OwN fOod" statement is an irrelevant point. Just do your job or quit, instead of whining about it
Beks Czar 2 years ago
Absolutely. My mom was a server when she was younger, so she has always tipped above & beyond, even for bad service, because anyone can have a bad day, a busy day. She taught me this. --- But this idea that if you don't get a tip, especially these drivers, you'll refuse to complete your job/delivery. Nope. Sorry. Completely out of line. The driver was 100% in the wrong. --- My mom & grandparents always taught me, do your job & give 100% no matter what. I understand the job market is incredibly abusive towards paying people a living wage. I believe that "burger flippers" should earn $15.00/hr or more when they work for BILLION DOLLAR COMPANIES. But just because you have a c**p job, it doesn't mean you get to be an a*****e. I think the last 2 years have proven just how absolutely god awful the human race is but still.....do your job! That said. Companies need to pay a living wage. Companies ALSO need to protect their workers from abusive customers. The customer is NOT ALWAYS right.
Jason Asmaie 2 years ago
Do you know how much Doordash or Uber pays to driver ? If you don't shut your mouth !
Eli Klimentova 2 years ago
I’m sorry but no. I understand the frustration BUT this is a similar case like the guy who left disabled woman’s food in the driveway where she couldn’t get to it. Yes, small tips are frustrating but leaving it in a tree if you don’t know whether the person who ordered it is actually able to climb the said tree isn’t just inconveniencing someone, it means that someone may potentially not get to eat for hours
Sasha Provencial 2 years ago
I had something like that happen. I left her food on her front porch. She called me and said she just had knee surgery and can't get out there. I went back and brought it around to her. I told her to make sure to add the drop off spot next time so it doesn't happen again.
Load More Replies... Elbo Wright 2 years ago
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Stupid bums lookin for a hand out. Get a real job. I do not tip. They get a pay check
JackRabbott 2 years ago (edited)
@Elbo We literally do not. There's no hourly pay for DD, Uber, etc. We can go 6 hours without being able to work for not accepting a $3 order.
Mary Rogers 1 year ago (edited)
@Jackrabbit, thanks for the information. At least I can understand the driver's frustration, although his behavior was still completely out of line. I personally don't order small meals as I usually order on a deal and since I am disabled and don't get out much, I figure it's a waste just to order something small when I am out of food. And I always tip 20%. But if I ever do order a small meal I will keep that in mind.
Random Touhou fan 2 years ago
You shouldn't be blaming the delivery guy, but the company. You can try leaving a small amount, just like the guy who got his food on the tree.
Sordatos 2 years ago
Is irrelevant whether they can climb a tree or not, it could a parkour champ and still doesn't make it right to do that.
James Youngblood 2 years ago
what if they leave it on the ground and the person can't bend over?
Mary Rogers 1 year ago (edited)
James, that's exactly why they have a place where you can give delivery instructions. When I have groceries delivered from Instacart I tell them to leave the items on a table on my porch, so I don't have to bend down.There is no excuse for leaving the order in a tree.
YfAm4 YfAm4 2 years ago
I think you missed the picture..it was in the tree..but not UP in the tree like they made it seem. He likely could have just reached up a little and grabbed it.
Mary Rogers 1 year ago (edited)
Maybe, maybe not. None of were there. But what if it had been a disabled person who was unable to reach even a low branch? The right way to do this is to simply not accept the order if the tip is too low. Most people will get the message and you won't end up getting fired from your job.
FiestaBear 2 years ago
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The low life deserves his food anywhere but in his hands because of how degrading his tips were.
Frank Reynolds 2 years ago
Garbage take. Maybe find a new profession. Last I checked i am not an employer. Its not my job to pay someone else's salary. I tip well when I get good service.
Cory Fisher 2 years ago
The issue is that people don't tip more with good service, doordash doesn't allow it. Also there's so many s**t dashers out there people expect the worst. It took me over a mo th to figure out how to average 25 to 30 an hour delivering with all this madness.
JackRabbott 2 years ago
Why would you use percent rather than milage for our vehicle wear and tear, special insurance for couriers, gas, not being able to get enough orders to actually get any money, etc.
Michael Sanchez 2 years ago
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If jobs start paying better we would we signed up because we were all but guaranteed 25 or higher on average sadly you got customers like this that shouldn't be using the app.
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