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Someone Proves How Badly Doordash Is Treating Their Employees By Sharing A Convo With The Support Team
Imagine a situation where you are unhappy with something. Regardless of whether that would be your recent purchase or some sort of terrible service, it all leads to the one thing most of us would gladly avoid and only turn to as a last resort. And yes, of course, we are talking about contacting support. The Internet is full of terrors as it is and these convos with support definitely don’t make it any better. That’s when reality hits with the realization of how co-dependent our society is. No matter how emancipated one thinks to be, there will always be a moment when all that’s left to do is sit with their hands helplessly crossed and wait for someone else to fix their problems. That was exactly the case when this guy from DoorDash, an American food delivery service, contacted their support about a problem and was greeted with a completely bot-like conversation. Scroll down to see the whole chat!
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The Internet was really supportive of the delivery guy though, so at least he has that going for him!
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What do you think ?
Casey McAlister 5 years ago
God, I hate these conversations so much. "I understand your concerns" after every phrase isn't going to make anything better. Who even came up with this idea that talking to a person like they are mentally unstable is going to calm them down?
Kevin Beard 5 years ago
It reminds me of talking with AT&T support after the bought DirectTV NOW and turned it into a crappy service. Talking with someone in a foreign country who keeps giving you assurances everything will be taken care of, but can't display a basic understanding of the problem. Just pasting b******t canned responses.
Mimi M 5 years ago
You can request to be transferred to the US helpdesk. Not always possible, but often enough. And I make sure to thank them for their help before they transfer me.
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Casey McAlister 5 years ago
God, I hate these conversations so much. "I understand your concerns" after every phrase isn't going to make anything better. Who even came up with this idea that talking to a person like they are mentally unstable is going to calm them down?
Kevin Beard 5 years ago
It reminds me of talking with AT&T support after the bought DirectTV NOW and turned it into a crappy service. Talking with someone in a foreign country who keeps giving you assurances everything will be taken care of, but can't display a basic understanding of the problem. Just pasting b******t canned responses.
Mimi M 5 years ago
You can request to be transferred to the US helpdesk. Not always possible, but often enough. And I make sure to thank them for their help before they transfer me.
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