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"The customer is always right," reads customer service rule number one, popularized back in the early 1900s. Is this slogan truly correct, though? I'm pretty sure that anyone who's ever worked in this field has had the pleasure of encountering at least a few customers that were being rude to them for no apparent reason. I mean, we've even made a list of times customers acted like total jerks and got shamed for it.

And even though in such situations, the staff are expected to suck it up and stay collected, there's always a sneakier and a more subtle way to get back. Recently, TikTok user @officialtbw asked fellow customer service workers to share things they've done to a customer who has been rude to them, and started it all by revealing how he sometimes gives people cold butter instead of room-temperature, because he knows that cold butter will rip up their bread. Since then, thousands of TikTok users have jumped on the bandwagon by sharing their own little stories.

Without further ado, Bored Panda invites you to look through a list of some of the funniest, most savage and passive-aggressive ways customer service workers have gotten revenge on impolite customers. Don't forget to vote for your favorite ones and share your own stories in the comment section!

#1

40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users someone paid me $17 in change while laughing to their friend that I'd have to count it so I lost count 6 times right as I was about to be done countin

lonewolf15mr , Andrew Turner Report

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Łukasz Wawrzonkiewicz
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Two years ago in Poland a guy lost a trial and was ordered to pay the cost of court proceedings. As a sign of his discontent, he brought 30 kilograms of coins to the casher :D

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MiraiJack
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Better than that, say it's five dollars short and leave them begging for a recounting.

Kisses4Katie
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's how it's done. You can tell when someone doesn't have a choice and they usually apologize for all the change. Normally change isn't all that bad! But for him to laugh at the misfortune.. It's good to lose count ;)

WilvanderHeijden
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's funny for the "pranker" when it starts, but it's less funny when she and the friend have to wait 10 minutes until the counting is complete. So I'd say that they both had to pay for that joke.

Dorothy Schmidt
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had a server who processed other table's orders before mine. When I asked him about it he said sarastically that the cook must not like me. I left him my 2 cents as a tip.

Alex Torkington
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In the UK, you can reject payments of loads of change. For example, if you pay for something with pennies, once you get to 20p, any pennies after can be refused

Michael
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Same here in Aus. I think any more than 20 coins can be rejected for a single payment, by law.

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Blake Ingram
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Sometimes, when I'm going places, I happen to only have a couple dollars worth of change, but it's all I have, and I hate borrowing money

Samantha Hurrell
Community Member
3 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They totally deserved it. As a cashier, we're not a fan of lots and lots of change, we just want to get customers out the door, so we can proceed to serve the growing queue, when this happens.

Jacqui Dunn
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I thought this thread was about how to get back at a customer in a passive-aggressive way. This is how a customer got one over a server....

CORLEONE
Community Member
3 years ago

This comment is hidden. Click here to view.

If you don't know how to count money then find a different job. Money is money it doesn't matter if are coins or bills.

Jan Smith
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

you obviously have never had someone be this rude. i would do the same. if they weren't laughing about it would have been different

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RELATED:
    #2

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users As a delivery driver I once spent the entire drive en route to a chronically rude customer's house shaking the bottle of soda they'd ordered

    apparently_unoriginal , Unknown Report

    #3

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users I took a deep breath and was extra nice to them. They were so triggered but sounded insane complaining to my boss about how nice I was being

    bread_farm , Vinqui Report

    #4

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users when I was a teacher I had a parent was constantly rude. I told her her baby started walking so she missed her first steps

    squeakersyarn , Randal Phoenix Report

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    #5

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users Under blend their smoothies so the little chunks block their straws

    ebonymallinson , Kari Sullivan Report

    #6

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users I'm in heating & air and if they're rude...I tell them it'll take 3 days to get the part for their heater..even though I have the part. be cold karen

    mattnj26 , Paul Sableman Report

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    Anna roberts
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Worked at a Wendy's in HS. Do not piss of the people while ordering at the drive thru. JS

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    #7

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users Sprayed fart spray in the isle because they didn't wear a mask and cussed me out when I told them we required a mask

    rachaelhendrick , Wikimedia Commons Report

    #8

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users When I was a cashier if anyone came to my register on the phone I always talked to them loudly to make it harder for them to talk on the phone

    k_serasarah , Wikimedia Commons Report

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    #9

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users allow them to put their card in to pay and hit escape so they have to do it again. repeat until I feel better

    fiercemel , Unknown Report

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    #10

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users If they threw their money at me to pay, I'd throw their change back at them, smile and walk away

    mirellesminis , Paulien Osse Report

    #11

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users I “accidentally” forget to take the sensors off so they have to come back and I can waste their “precious time”

    kayraalvarez , Wikimedia Commons Report

    #12

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users Be nice to the wedding photographer. If you're not I include all the awful photos of you & sometimes even add some weight in photoshop

    amzukiwsky , Wikimedia Commons Report

    #13

    booked their airplane seat on a 10+ hour flight right next to the bathroom

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    #14

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users Used to work at a grocery store, if people were extremely rude to me I would squash their loaf of bread in my hand while packing it in a bag

    danirectangle , pixel1 Report

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    #15

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users I put extra, extra hot sauce in their salsa then do not refill their drinks

    laelwehnerhill , Maxell Miklós Report

    #16

    If someone was being very rude to me I would save their number at the end of the day and put it in insurance offers and stuff so they would get calls

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    #17

    I worked in the drive-thru at a Wendy's. rude people got broken straws for their sodas. because nothings more annoying than a cracked straw

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    #18

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users she payed me in ones.... i checked each and everyone up to the light

    clarak19 , Unknown Report

    #19

    Sometimes if they get kids meals, I'll give each one a different toy so maybe the kids will fight over it and annoy the parents

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    #20

    I've given a tip back and said “ you clearly need this more than I do”

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    #21

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users I work at a deli and when I customer is being a Karen I'll squish the cheese together after I slice it so it's impossible to separate later

    mickmoo420 , Unknown Report

    #22

    One time I gave someone their 99 cents change back in nickels and pennies because “that's all we had in store at the moment”

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    #23

    I put them on my “don't take cake from her” contact list so when they call, i always tell them I'm booked

    bakemydaymimo Report

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    Stille20
    Community Member
    3 years ago

    This comment is hidden. Click here to view.

    That assumes you can afford to lose money just to screw them .. and maybe you can

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    #24

    I worked at Verizon and I would make sure a little dust got under their glass screen protector on their phone

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    #26

    I work at a restaurant and I made a lady wait the entire 40 minute wait time we quoted her even tho her table was ready in 20 minutes

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    #27

    I used to work at a coffee shop and if someone was rude to me, I wouldn't stir their coffee so that all the sugar would just sit at the bottom!

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    Graham Baker
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    or you could over-sweeten their coffee. because they could stand to be a whole lot sweeter.

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    #28

    Grocery store worker here and when rude asking To see if a product was in the back politely told him it had been recalled cuz people died

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    #29

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users I used to purposely put the french fries at McDonald's upside down so it would spill as they pulled them out

    _dee_nice_ , Wikimedia Commons Report

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    #30

    Nonchalantly break their candy bars in half as I bagged them

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    Average Grizzlies Fan
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    If this is Kit Kat or Hershey then you are helping them, any other candy and it is just what they deserve

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    #31

    Not offer whipped cream on their hot chocolate because it's the best and they're the worst

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    Average Grizzlies Fan
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I'm honestly not a huge fan of whipped cream. I know a lot of people that love it though; it's always the most popular thing with the Thanksgiving dessert.

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    #32

    I don't say a word to them and the person after them I'm alway extra and hyper with them. the look back like huh

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    #33

    If a customer spells their name out to me rudely, I spell it wrong just to make myself feel better

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    #34

    When I worked at a grocery store & ppl would throw their money onto the moving conveyer belt instead of my open hand, I'd let the belt eat the money

    megan_brown2012 Report

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    #35

    I work at a bqq restaurant and someone ordered $150 worth of food with no tip and I “forgot” all their bqq sauce oopssss

    yasgee1.11 Report

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    Piet Puk
    Community Member
    3 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Your boss is the real assh0le here for not paying you an honest salary.

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    #36

    40 Passive-Aggressive Ways To Get Back At A Rude Customer Shared By TikTok Users When I worked at McDonald's and rude people would ask for extra sauce, I would give them pancake syrup

    thekuebz13 , Unknown Report

    #37

    In a hotel... put them in a room above the parking garage entrance/valet. Also scheduled 4am wake up calls

    pooter076 Report

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    Id row
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    That's just going to get one of your co-workers screamed at.

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    #38

    Left them on hold or mute until they hung up

    kissthecreolequeen17 Report

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    Ian Koch
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Just pushing a hidden comment out of the way. keep scrolling and have a nice day.

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    #39

    I'm an ultrasound tech...I used the COLD gel even though we have gel warmers

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    Daisy Chain
    Community Member
    3 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I feel like this is a bit rude, as it's someone's body you are being rude to. Also, if it's a pregnant lady, as a women, I know that hormones tend to skyrocket when we are pregnant.

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    #40

    Leave them on hold..... for a long time.... and then *accidentally* hung up and turned off my phone for lunch

    megbgr Report

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    Leonora Roper
    Community Member
    3 years ago

    This comment has been deleted.

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    #41

    I work at checkers/rally's fast food. Rude people come thru all the time. I full their cups up with so much ice so they get barely any soda lol

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    #42

    Used to cut off the ends of mustard packets

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    #43

    I used to double charge them so they had to go wait in the customer service line to get a refund

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    Stille20
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    You would get fired for this. Now they are angry and it's your fault and they are going to be angry at a different person. You prolonged how long they were there and it will quickly become evident you can't do your job. Not a smart revenge

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    #44

    When I worked retail I made sure to charge for each and every bag they use. Where as usually I just charge for one or two but never the full amount

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    Jenny Li
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Forgive me and my brain, but I don't really understand. the full amount of money? Sorry it's confusing to me. P.S. Sometimes I'm kinda dumb.

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    #45

    Karen got angry because we aren't allowed to hold anything, second she left the store i hid every single item she was after so she wouldn't find it

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    Daisy Chain
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    But she had already left the store? Isn't this just making it inconvenient for other customers? And your fellow employees have to somehow find those things when other people need them,

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    #46

    Give 3 ice cubes when they say light ice

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    Swyft
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    assuming this is only rude customers, because I don't really like having tons of ice in my drink, so I ask for light ice

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    #47

    Late arrival guest didn't tip when I help them with the luggage
    I phoned them in the middle of the night and hang up

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    #48

    I unscrewed their shampoo bottles and put all their stuff in a really big bag!

    queenofthecircus Report

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    Heather Atwood
    Community Member
    3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    This is not inconvenient and costs money to the store when they bring it back to be replaced.

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    #49

    When they leave their cards behind, I throw them away now they have to wait 5-7 business days before they can get a replacement

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    #50

    When i worked at mcdonald's we'd charge karen's and rude customers for extra sides, sometimes $5 worth

    sapphicsativa Report

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