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Employee Maliciously Complies With Boss’s Request To Do Other People’s Job, “Costing A Company Millions”
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This story comes from a quality assurance employee who goes by the nickname Strikeronima on Reddit. In a recent post shared on the Malicious Compliance community, the Redditor wrote how they ended up writing all the company’s reports although they had their own time-consuming job to do. “I had been fighting to not do others’ reports for months and my boss told me to remind other leads when a report was needed,” the author noted.
On one occasion, a flawed product occurred in the refrigeration department. The author called refrigeration and told them “you need to do a report on this, I’ll send out an email counting how many pallets of product we lost,” but didn’t write a report as they were told not to.
The boss was dumbstruck as to why this employee didn’t write a report, saying that “if you have time to send an email, you have to write a report.” But she clearly forgot that she told to remind other leads to write a report.
An identical incident happened two months later, but this time, it cost way more than writing up for failure. Almost a couple of millions more.
RELATED:
A quality assurance employee shared how the company almost lost millions after they did what they were told by the boss
Image credits: Arno Senoner (not the actual photo)
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Image credits: Ivan Samkov (not the actual photo)
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Image credits: Grégory Costa (not the actual photo)
We all know that feeling: the stomach-dropping, heart-sinking sensation when we realize we’ve made a mistake at work. Whether it’s a small oversight or a major faux pas, we’ve all been there.
On the other hand, not all mistakes are equal. Some critical mistakes at work can certainly have serious consequences, as we’ve seen in this story, and can even be career-ending. For a company, critical human error can bring lawsuits, costs millions and customers, as well as ruin their reputation.
Meanwhile, a study of 2,000 workers found one in five have made what they consider to be a critical mistake at work, and 12 per cent have taken a risk that cost their company money. The study also found a third of working adults (33 per cent) are willing to take a risk at work as long as they don’t get caught.
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Hans Schumann, an international Executive Career & Life Coach with a background in law and financial services going back 20 years, told Bored Panda that human errors cannot be avoided as they happen all the time.
“Human errors become a problem when there is much at stake. For example, if I make an error mistaking one coaching client for another, he or she may feel offended but no real harm is done,” he said.
“But if I was a doctor and got my patients mixed up, I might endanger their lives by giving them the wrong treatment,” Schumann added.
When asked about ways to deal with a critical mistake you made at work, Schumann reminded us that each mistake has the potential for growth and learning. “I advise my clients to feel compassion towards themselves when they have made a mistake. Judging us just adds to the stress and the more stressed we are, the more errors we will make,” he said. Schumann’s advice is to be curious about what happened and what you can learn from the mistake.
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When it comes to a company losing money because an employee made a mistake, Schumann argues that this is a normal business risk that companies need to manage. “Cost is usually to be absorbed by the company. You can mitigate this risk through training, oversight and by seeking insurance cover.”
“Support your employees to learn from their mistakes. If they don’t show willingness to learn and mistakes keep happening, you will need to performance manage them and ultimately you may need to let them go,” Schumann concluded.
People expressed their support for the author in the comments
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Liucija Adomaite is a creative mind with years of experience in copywriting. She has a dynamic set of experiences from advertising, academia, and journalism. This time, she has set out on a journey to investigate the ways in which we communicate ideas on a large scale. Her current mission is to find a magic formula for how to make ideas, news, and other such things spread like a virus.
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Liucija Adomaite is a creative mind with years of experience in copywriting. She has a dynamic set of experiences from advertising, academia, and journalism. This time, she has set out on a journey to investigate the ways in which we communicate ideas on a large scale. Her current mission is to find a magic formula for how to make ideas, news, and other such things spread like a virus.
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I'm a visual editor here at Bored Panda and I enjoy a good laugh. My work ranges from serious topics related to toxic work environments and relationship difficulties to humorous articles about online shopping fails and introvert memes. When I'm not at my work desk, checking if every single pixel is in the right place, I usually spend my free time playing board games, taking pictures, and watching documentaries
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What do you think ?
Irene Garnett 2 years ago
Am I the only one who thinks OPs comment about boss being a “diversity hire” was a little uncomfortable?
v 2 years ago
Nothing at all uncomfortable about it. It's a fact of life that companies are faced with diversity quotas and they may be forced into hiring a less than qualified person for a particular position. It's actually been happening for decades now.
Load More Replies...
Shawn Dyer 2 years ago
Meanwhile incompetent and mediocre White individuals get hired every day.
Shawn Upchurch 2 years ago
Oh BS. No company is ever forced to hire a less than qualified person due to diversity quotas. To make that statement implies "if only the government would allow us to hire a white man all would be well". Its completely ridiculous and shines a giant spot light on your underlying beliefs on race and gender equality. There are plenty of qualified people of all races/sex/genders/nationality/religions available to make for a diverse workplace. If someone is bad at their job, it has nothing to do with the color of their skin, what bathroom they use, or who they choose to sleep with. So yeah, it may not be uncomfortable for YOU to attribute incompetence to something like skin color or gender, it is very uncomfortable for people with morals who aren't bigots.
v 2 years ago
"There are plenty of qualified people of all races/sex/genders/nationality/religions available to make for a diverse workplace." Really? In all places, at all times, for all positions? And yes, it is forced because the company faces the reality that they can potentially be sued by any person who falls into the diversity box if said person feels or believes they were overlooked because of the feature that makes them diverse. It doesn't matter how many times someone has actually sued for such a thing, it only matters that the potential exists.
Shawn Upchurch 2 years ago
Yes really! A workplace should accurately reflect the population. Unfortunately, some companies NEED to be forced to give a woman, or a minority, or a gay person, or an immigrant an opportunity for employment. Government has had to force people to do the right thing many times throughout our history. Plantation owners were forced to free their slaves, schools were forced to integrate, bus companies were forced to allow black people to sit where ever the hell they want.. A large segment of the population was against this government intervention at the time, but it would be ridiculous to look back on that now and say the government was wrong in doing so. It is so condescending and ignorant to say that employing a diverse workforce somehow means hiring less qualified people. It simply doesn't.
v 2 years ago
Nobody, anywhere in this thread, said that employing a diverse workforce MEANS hiring less than qualified people. What was actually said is that there are less than qualified people being hired because of diversity laws. You are delusional if you truly believe that, for every discreet population across the country, there is a standing army of qualified people of all races/sex/genders/nationality/religion just waiting in the wings for any and all job postings that come up. Also, you say a workplace should accurately reflect the population. Which population? The entirety of the U.S. or the population of the immediate area?
v 2 years ago
This comment is hidden. Click here to view.
"So yeah, it may not be uncomfortable for YOU to attribute incompetence to something like skin color or gender, it is very uncomfortable for people with morals who aren't bigots." Is this really the best and only thing you've got? You want to be comfortable with yourself and label all of us as bigots...do you include yourself in that same label? You definitely should. You're bigoted enough to assert that all of us attribute incompetence to race or gender and nothing else but your bigotry is very shortsighted and false.
Jeremy Jacobson 2 years ago
This comment is hidden. Click here to view.
It just happened with the supreme court.
BADeCo 2 years ago
I was a director for a multinational corporation. Never once was I ever asked or directed to hire anyone based on a diversity quota. It's one of those urban legends people like to repeat. There are plenty of incompetent white males in positions they shouldn't be in. I know, worked with plenty. People are promoted mainly based on how well they play polictical games or who they know. Good old boys network is still very much alive and well. But I have seen good old girls networks too. As for diversity, I had to fill out a form where I check off sex & ethnic background. This is filed in HR to be available for the government for verification. The government has to request access to verify the forms if there is complaints against the company related to hiring practices, such as not hiring females, etc.
Bex 2 years ago (edited)
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Nope, I long ago noticed that 99% of all the unnamed company bad manager stories on BP are feminine pronoun folks. Amazing how far we've come that 99% of managers are women...oh, no, that's right, just the bad ones....gives the fake stories a nice "diversity" feel. :/
Arnavet 2 years ago
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Whenever I think of my worst managers, they've usually been female. As a female, I despise the saying that we're softer. No, we just bite differently. These women could be the most vicious harpies...would take a s**t male manager over them usually, cause they at least are more upfront in their b******t.
Birdie Mansager 2 years ago
No, that was unnecessary. It was uncomfortable. Someone's diversity is not why they're incompetent. Those aren't related things. The OP could have e simply written, "incompetent hire," which is relevant and the actual problem
Andrea Cranford 2 years ago (edited)
It's like this comment section thinks that people in HR just drag any woman, POC, or disabled person in for an interview without looking at their resumes. Then managers hire them for any job, whether qualified or not. That's ridiculous, and no company works like that. As a person who was often part of the upper-level warehouse job interview process, I can explain the steps. The initial process is automated. A software program reads through each application/resume and finds those that fit the basic requirements (years of experience, education, etc.) As far as I know, the program is race and sex blind. HR then vets the resumes and calls previous employers or other references. Then either preliminary phone interviews happen or, for exceptional candidates, immediate in-person interviews. At the interview, there are many factors to consider, including dress and grooming, interview preparation, volunteer activities, and how the person's personality/work style/leadership style fits with the team. Improving the team's diversity may be a goal, but EVERY candidate is reasonably qualified by interview time. When two candidates "tie" in terms of basic requirements, then those final factors play a more prominent role.
Izzy 2 years ago
not at all, i felt the same. it's the one part that i didn't like - chalking someone's incompetence/bad leadership to them only being hired for being a minority. the boss may well have been hired for showing proficiency in their interview. their f**k ups doesn't automatically mean they only got hired for diversity. seeing a majority individual (white, able bodied, hetero, whatever) f**k something up, ppl normally think it means they aren't performing properly. but when it's a minority, it's bc they were never entitled to the job, and are a charity case? so minorities aren't good enough for jobs and mistakes just emphasise that they shouldn't be in it in the first place? bit weird. how about accepting ppl for showcasing their ability to fill the position, but having shown their weaknesses on the job. nothing to do w their colour or gender or sexuality or disability
Fall F. 2 years ago
Why, what would you say, when you'd know, the only reason, why your incompetent boss or colleague isn't fired, it's because was a "diversity hire". OP just said a fact, if facts make you uncomfortable, blame this clown-society.
Zeke Ramos 2 years ago
How would OP know why their boss was hired? Last I checked employees aren't involved in the process of hiring the people who manages them.
Jeffrey Keffer 2 years ago
Some times the truth is uncomfortable. And until we can get past that the work place will continue to faulter . It doesnt matter who are what they are if they are hired because of Race, Creed or Religon and can not be fired because of that then when the company goes belly up or has to layoff people then they are costing even more people of all Ethniticitys their jobs. I mean would you want a diversety hired surgeon over the one who had a better hiring score doing heart surgery on your self or some one you love ? Or is that diffrent because it would effect you?
Arnavet 2 years ago
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Nope. When you hire people to satisfy some hiring quotient based not on skills or experience but something they have no control over (nationality/skin tone/gender/whatever) you often end up hiring people who aren't actually the best candidate for an actual role or job, and as RL said, they don't want to appear bigoted by not hiring someone who may not be the best for the job or by firing someone who is part of that "diversity" bit. It's f*****g stupid and we just need to treat people as people. I don't care what race/color/gender/whatever someone is. They're a human Iike everyone and I treat them as I treat all people. You get a fair shake at a job, but if you're not the best qualified for it or what the company needs, you probably need to find another position.
Mari Scott 2 years ago
The best person for the job is no longer getting the job. What if you were passed over because of gender, race, etc.?
Shawn Dyer 2 years ago
It happens, incompetent and mediocre Whites are still hired and promoted every day over other races.
Bex 2 years ago
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So, you are pro affirmative action then! Because this was exactly the problem it is trying to address.
Shawn Dyer 2 years ago
Lol, White fragility at it's best. Since when have White individuals EVER been overlooked in this country. Sounds like the battle cry of every incompetent or mediocre White person. Sometimes the BEST individual for the job is actually a Person of Color. We have to work 10x harder just to be seen.
v 2 years ago
What rock are you living under that protects you from the reality that there are, in fact, white people who have been overlooked in this country and, SHOCKER!, there are white people who are in a vast number of social and economic dire straits. You'd like the world to believe that all white people in this country are all middle class with no problems at all but it simply isn't true. At least have some integrity in your arguments.
Bayou Billy 2 years ago
As a ghetto born crackah... This man speaks truth. I get all sorts of breaks my black friends don't...
AmelieDulce 2 years ago
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This comment has been deleted.
Agfox 2 years ago
I don't understand why OP didn't challenge the first write-up. Irrespective of how their boss handled each situation, OP comes off to me as being more petty than professional
Annabella 2 years ago
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Emily 2 years ago
Everything tells me this person is a jerk. I agree. The “diversity hire” comment sealed it 😒
Load More Replies... Mari Scott 2 years ago (edited)
Emily, the best person didn't get the job. The person who checked the most boxes did. The QA may be petty, but one day you'll be very qualified and won't get something because diversity.
Slynk Adink 2 years ago
Since when does the most qualified person get promoted to management, regardless of diversity? Are you really that dense to think that because OP *thinks* that the boss was a diversity hire, that means they *were*? All of my bosses in my 6 years at my current company have been white men until recently. They were all terrible in their own ways, two were demoted, and two left the company. My current boss is a woman and has been the most competent boss I've had. So what does my circumstancial evidence say? Are you saying there are no competent women or people of color that could manage a factory? Because I can definitely prove otherwise. Also, you're assuming the individual even wanted to be a manager. Lots of people, especially in my industry, actively reject promotions in to management. Don't conflate complaining about a boss for being passed over for promotion. You just invented that entirely in your head.
v 2 years ago
Really? You want a source on something that happens but isn't allowed to be tracked? I guess you're one of those people who thinks that just because a source can't be produced that you are 100% correct in your arguments. Sorry. Life doesn't actually work that way and under qualified people getting a job simply because their existence allows an employer to check a box has been happening for decades now and it has happened so many times through those decades, in many different career fields, that it is no longer anecdotal.
Zeke Ramos 2 years ago (edited)
Life kinda does work like that. We are just suppose to take your word that this is happening? Are you part of the hiring process of a company? What under qualified person do you know that was hired cause of diversity?
Brandon Walker 2 years ago
I agree, how do we know Emily will ever be very qualified? It seems unlikely to be a problem for her.
Irene Garnett 2 years ago
Am I the only one who thinks OPs comment about boss being a “diversity hire” was a little uncomfortable?
v 2 years ago
Nothing at all uncomfortable about it. It's a fact of life that companies are faced with diversity quotas and they may be forced into hiring a less than qualified person for a particular position. It's actually been happening for decades now.
Load More Replies... Shawn Dyer 2 years ago
Meanwhile incompetent and mediocre White individuals get hired every day.
Shawn Upchurch 2 years ago
Oh BS. No company is ever forced to hire a less than qualified person due to diversity quotas. To make that statement implies "if only the government would allow us to hire a white man all would be well". Its completely ridiculous and shines a giant spot light on your underlying beliefs on race and gender equality. There are plenty of qualified people of all races/sex/genders/nationality/religions available to make for a diverse workplace. If someone is bad at their job, it has nothing to do with the color of their skin, what bathroom they use, or who they choose to sleep with. So yeah, it may not be uncomfortable for YOU to attribute incompetence to something like skin color or gender, it is very uncomfortable for people with morals who aren't bigots.
v 2 years ago
"There are plenty of qualified people of all races/sex/genders/nationality/religions available to make for a diverse workplace." Really? In all places, at all times, for all positions? And yes, it is forced because the company faces the reality that they can potentially be sued by any person who falls into the diversity box if said person feels or believes they were overlooked because of the feature that makes them diverse. It doesn't matter how many times someone has actually sued for such a thing, it only matters that the potential exists.
Shawn Upchurch 2 years ago
Yes really! A workplace should accurately reflect the population. Unfortunately, some companies NEED to be forced to give a woman, or a minority, or a gay person, or an immigrant an opportunity for employment. Government has had to force people to do the right thing many times throughout our history. Plantation owners were forced to free their slaves, schools were forced to integrate, bus companies were forced to allow black people to sit where ever the hell they want.. A large segment of the population was against this government intervention at the time, but it would be ridiculous to look back on that now and say the government was wrong in doing so. It is so condescending and ignorant to say that employing a diverse workforce somehow means hiring less qualified people. It simply doesn't.
v 2 years ago
Nobody, anywhere in this thread, said that employing a diverse workforce MEANS hiring less than qualified people. What was actually said is that there are less than qualified people being hired because of diversity laws. You are delusional if you truly believe that, for every discreet population across the country, there is a standing army of qualified people of all races/sex/genders/nationality/religion just waiting in the wings for any and all job postings that come up. Also, you say a workplace should accurately reflect the population. Which population? The entirety of the U.S. or the population of the immediate area?
v 2 years ago
This comment is hidden. Click here to view.
"So yeah, it may not be uncomfortable for YOU to attribute incompetence to something like skin color or gender, it is very uncomfortable for people with morals who aren't bigots." Is this really the best and only thing you've got? You want to be comfortable with yourself and label all of us as bigots...do you include yourself in that same label? You definitely should. You're bigoted enough to assert that all of us attribute incompetence to race or gender and nothing else but your bigotry is very shortsighted and false.
Jeremy Jacobson 2 years ago
This comment is hidden. Click here to view.
It just happened with the supreme court.
BADeCo 2 years ago
I was a director for a multinational corporation. Never once was I ever asked or directed to hire anyone based on a diversity quota. It's one of those urban legends people like to repeat. There are plenty of incompetent white males in positions they shouldn't be in. I know, worked with plenty. People are promoted mainly based on how well they play polictical games or who they know. Good old boys network is still very much alive and well. But I have seen good old girls networks too. As for diversity, I had to fill out a form where I check off sex & ethnic background. This is filed in HR to be available for the government for verification. The government has to request access to verify the forms if there is complaints against the company related to hiring practices, such as not hiring females, etc.
Bex 2 years ago (edited)
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Nope, I long ago noticed that 99% of all the unnamed company bad manager stories on BP are feminine pronoun folks. Amazing how far we've come that 99% of managers are women...oh, no, that's right, just the bad ones....gives the fake stories a nice "diversity" feel. :/
Arnavet 2 years ago
Community Member • points
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Whenever I think of my worst managers, they've usually been female. As a female, I despise the saying that we're softer. No, we just bite differently. These women could be the most vicious harpies...would take a s**t male manager over them usually, cause they at least are more upfront in their b******t.
Birdie Mansager 2 years ago
No, that was unnecessary. It was uncomfortable. Someone's diversity is not why they're incompetent. Those aren't related things. The OP could have e simply written, "incompetent hire," which is relevant and the actual problem
Andrea Cranford 2 years ago (edited)
It's like this comment section thinks that people in HR just drag any woman, POC, or disabled person in for an interview without looking at their resumes. Then managers hire them for any job, whether qualified or not. That's ridiculous, and no company works like that. As a person who was often part of the upper-level warehouse job interview process, I can explain the steps. The initial process is automated. A software program reads through each application/resume and finds those that fit the basic requirements (years of experience, education, etc.) As far as I know, the program is race and sex blind. HR then vets the resumes and calls previous employers or other references. Then either preliminary phone interviews happen or, for exceptional candidates, immediate in-person interviews. At the interview, there are many factors to consider, including dress and grooming, interview preparation, volunteer activities, and how the person's personality/work style/leadership style fits with the team. Improving the team's diversity may be a goal, but EVERY candidate is reasonably qualified by interview time. When two candidates "tie" in terms of basic requirements, then those final factors play a more prominent role.
Izzy 2 years ago
not at all, i felt the same. it's the one part that i didn't like - chalking someone's incompetence/bad leadership to them only being hired for being a minority. the boss may well have been hired for showing proficiency in their interview. their f**k ups doesn't automatically mean they only got hired for diversity. seeing a majority individual (white, able bodied, hetero, whatever) f**k something up, ppl normally think it means they aren't performing properly. but when it's a minority, it's bc they were never entitled to the job, and are a charity case? so minorities aren't good enough for jobs and mistakes just emphasise that they shouldn't be in it in the first place? bit weird. how about accepting ppl for showcasing their ability to fill the position, but having shown their weaknesses on the job. nothing to do w their colour or gender or sexuality or disability
Fall F. 2 years ago
Why, what would you say, when you'd know, the only reason, why your incompetent boss or colleague isn't fired, it's because was a "diversity hire". OP just said a fact, if facts make you uncomfortable, blame this clown-society.
Zeke Ramos 2 years ago
How would OP know why their boss was hired? Last I checked employees aren't involved in the process of hiring the people who manages them.
Jeffrey Keffer 2 years ago
Some times the truth is uncomfortable. And until we can get past that the work place will continue to faulter . It doesnt matter who are what they are if they are hired because of Race, Creed or Religon and can not be fired because of that then when the company goes belly up or has to layoff people then they are costing even more people of all Ethniticitys their jobs. I mean would you want a diversety hired surgeon over the one who had a better hiring score doing heart surgery on your self or some one you love ? Or is that diffrent because it would effect you?
Arnavet 2 years ago
Community Member • points
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Nope. When you hire people to satisfy some hiring quotient based not on skills or experience but something they have no control over (nationality/skin tone/gender/whatever) you often end up hiring people who aren't actually the best candidate for an actual role or job, and as RL said, they don't want to appear bigoted by not hiring someone who may not be the best for the job or by firing someone who is part of that "diversity" bit. It's f*****g stupid and we just need to treat people as people. I don't care what race/color/gender/whatever someone is. They're a human Iike everyone and I treat them as I treat all people. You get a fair shake at a job, but if you're not the best qualified for it or what the company needs, you probably need to find another position.
Mari Scott 2 years ago
The best person for the job is no longer getting the job. What if you were passed over because of gender, race, etc.?
Shawn Dyer 2 years ago
It happens, incompetent and mediocre Whites are still hired and promoted every day over other races.
Bex 2 years ago
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So, you are pro affirmative action then! Because this was exactly the problem it is trying to address.
Shawn Dyer 2 years ago
Lol, White fragility at it's best. Since when have White individuals EVER been overlooked in this country. Sounds like the battle cry of every incompetent or mediocre White person. Sometimes the BEST individual for the job is actually a Person of Color. We have to work 10x harder just to be seen.
v 2 years ago
What rock are you living under that protects you from the reality that there are, in fact, white people who have been overlooked in this country and, SHOCKER!, there are white people who are in a vast number of social and economic dire straits. You'd like the world to believe that all white people in this country are all middle class with no problems at all but it simply isn't true. At least have some integrity in your arguments.
Bayou Billy 2 years ago
As a ghetto born crackah... This man speaks truth. I get all sorts of breaks my black friends don't...
AmelieDulce 2 years ago
This comment is hidden. Click here to view.
This comment has been deleted.
Agfox 2 years ago
I don't understand why OP didn't challenge the first write-up. Irrespective of how their boss handled each situation, OP comes off to me as being more petty than professional
Annabella 2 years ago
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This comment has been deleted.
Load More Replies... Emily 2 years ago
Everything tells me this person is a jerk. I agree. The “diversity hire” comment sealed it 😒
Load More Replies... Mari Scott 2 years ago (edited)
Emily, the best person didn't get the job. The person who checked the most boxes did. The QA may be petty, but one day you'll be very qualified and won't get something because diversity.
Slynk Adink 2 years ago
Since when does the most qualified person get promoted to management, regardless of diversity? Are you really that dense to think that because OP *thinks* that the boss was a diversity hire, that means they *were*? All of my bosses in my 6 years at my current company have been white men until recently. They were all terrible in their own ways, two were demoted, and two left the company. My current boss is a woman and has been the most competent boss I've had. So what does my circumstancial evidence say? Are you saying there are no competent women or people of color that could manage a factory? Because I can definitely prove otherwise. Also, you're assuming the individual even wanted to be a manager. Lots of people, especially in my industry, actively reject promotions in to management. Don't conflate complaining about a boss for being passed over for promotion. You just invented that entirely in your head.
v 2 years ago
Really? You want a source on something that happens but isn't allowed to be tracked? I guess you're one of those people who thinks that just because a source can't be produced that you are 100% correct in your arguments. Sorry. Life doesn't actually work that way and under qualified people getting a job simply because their existence allows an employer to check a box has been happening for decades now and it has happened so many times through those decades, in many different career fields, that it is no longer anecdotal.
Zeke Ramos 2 years ago (edited)
Life kinda does work like that. We are just suppose to take your word that this is happening? Are you part of the hiring process of a company? What under qualified person do you know that was hired cause of diversity?
Brandon Walker 2 years ago
I agree, how do we know Emily will ever be very qualified? It seems unlikely to be a problem for her.
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