Female Manager At A Hardware Store Maliciously Complies To A Customer’s Request For A “Man’s Help”
Imagine you’re in a hardware store. The smell of sawdust lingers in the air, paint swatches are scattered across the slippery concrete floors, and workers wearing jeans and aprons stuffed with tools are walking through the giant warehouse waiting to tell you what aisle lightbulbs are in. When you flag down an employee for help, there is probably only one specific quality you’re looking for in that person: that they work there.
Unfortunately for one female manager at a hardware store, the smell of sawdust in her store was also sprinkled with sexism. 3 days ago, this former manager wrote to the Malicious Compliance subreddit to share the story of a sexist encounter she had while managing the paint department at a hardware store. r/MaliciousCompliance has 2 million members and is famous for users sharing stories of “conforming to the letter, but not the spirit, of a request”. Although the manager mentioned that the incident took place sixteen years ago, it could definitely still happen today. So enjoy her story of fulfilling this sexist customer’s request, and be sure to check out some other Bored Panda stories featuring malicious compliance here and here.
More info: Reddit
After a female manager tried to assist a woman at a hardware store, the customer began demanding a “man’s help”
Image credits: Unsplash (not the actual photo)
Image credits: Unsplash (not the actual photo)
Sexism in the workplace is unfortunately nothing new for women to be battling. There is still a gender pay gap in many countries, with women earning an average of 16% less than men in the United States and Europe. Unequal treatment is an issue as well, with about 40% of women saying they have experienced gender discrimination at work. But a common misconception many people make about sexism is that it’s only coming from men and being directed towards women. The fact is that it’s a more complicated issue than that.
The manager obliged and told the customer a male coworker would be starting his shift soon
The customer was stunned when the male employee revealed that the woman was his manager
Image credits: Reddit
The former manager mentioned in her Reddit post that she saw her “fair amount of sexual discrimination [at work], but the worst always came from women”. Unfortunately, due to internalized misogyny, some women do unknowingly perpetuate sexist notions. From a young age, we’re presented with patriarchal messages (such as, working at a hardware store is a job for men), and it can be hard to break out of that mindset, even as a woman. Internalized sexism can be exacerbated by female rivalry, a desire to fit in or seem cool among men, and a fear of creating conflicts. Placing expectations on women of what they can and can’t do is just as harmful coming from fellow women as it is from men. We should be working to empower one another and amplify female voices, rather than tear each other down.
I’m sure the female customer in this story had experienced her fair share of sexist indoctrination, but that is no excuse for disrespecting someone just trying to do her job. I hope this encounter helped shift the mindset of that customer (once she had calmed down from her embarrassment…) and that the manager was inspired to continue debunking gender stereotypes.
Have you ever seen blatant sexism at work? We’d love to hear in the comments how you proved an ignorant customer or coworker wrong!
Readers have shared their support for the manager, as well as stories of sexism they’ve encountered at work
I managed an oil change shop and had countless 'bUt YoU'rE a GiRl' instances. I think my favorite was the a$$clown who said "MANager. Not WOMANager. It's right there in the title, sweetie, so go get me a man who can fix my problem.' So, I hollered for my assistant manager. AM goes to talk with the guy, says " well, I'll have to ask my manager if we can honor this (out of date promotion).". Guess who decided he wasn't getting a discount? Sadly, if he'd been respectful, I'd've done it without thinking twice.
"manager, not womanger" said the man, who smelt, and acted like an âsshole.
Load More Replies...I worked throughout college at a big box hardware store. Once, I had a guy ask me if a particular hair clog remover would be safe for his plastic pipes. I told him it would be. Skeptical, he said, “No offense, sweetie, but I’m not sure you know.” And he stopped a male employee walking by. I watched as the two of them scanned the fine print on the bottle, debating the product’s safety for plastic pipes. Finally, I stated again, “I KNOW for a fact it’ll be fine when used in plastic pipes.” My coworker glanced up at me and asked, “Have you used it before?” I responded, “No. But it’s in a plastic bottle, isn’t it?” Both men looked at each other… and without a word, my coworker placed the bottle he was holding back on the shelf, the customer placed the bottle he was holding in his cart, and they slowly walked away. :)
Welp, as a plumber, I can say containers and drainage pipes aren't the same kind of plastic; sulfuric acid and lye are stored in plastic containers, and can destroy pipes if used incorrectly, but who cares! You owned the patriarchy!
Load More Replies...I needed a spherical exhaust gasket for my car (semi-custom installation) and the one the parts book called out for my vehicle was a tiny bit too small (I'm sure it was due to a metric vs. imperial equivalent size issue). The young woman behind the parts counter looked at me like I had just knighted her when I said "I don't care if it's for a Maserati or a Yugo as long as it's a tiny bit bigger than this one. I trust your judgement." And the part she retrieved for me turned out to be perfectly the right size. Of course it would be, she's a professional.
"Guy in a tie" syndrome is why we were stuck with an unqualified reality TV star as president instead of a well-qualified woman. Sexism goes right up to the top.
Agreed. I am a woman working in a profession that in the past was largely male. Thankfully that has changed. In my early years, 30 years ago, I experienced alot of sexism, and, surprisingly the worst was from women. I think women are not aware when they are being sexist because "How can I be sexist, I'm a woman!"
That is a fair question : How can a Woman be sexist herself? Legit question.
Load More Replies...I like my nearby urgent care center. When I first go in I am seen first by a male...the nurse. Then I see the physician...always a female. I think is is an excellent system.
I managed an oil change shop and had countless 'bUt YoU'rE a GiRl' instances. I think my favorite was the a$$clown who said "MANager. Not WOMANager. It's right there in the title, sweetie, so go get me a man who can fix my problem.' So, I hollered for my assistant manager. AM goes to talk with the guy, says " well, I'll have to ask my manager if we can honor this (out of date promotion).". Guess who decided he wasn't getting a discount? Sadly, if he'd been respectful, I'd've done it without thinking twice.
"manager, not womanger" said the man, who smelt, and acted like an âsshole.
Load More Replies...I worked throughout college at a big box hardware store. Once, I had a guy ask me if a particular hair clog remover would be safe for his plastic pipes. I told him it would be. Skeptical, he said, “No offense, sweetie, but I’m not sure you know.” And he stopped a male employee walking by. I watched as the two of them scanned the fine print on the bottle, debating the product’s safety for plastic pipes. Finally, I stated again, “I KNOW for a fact it’ll be fine when used in plastic pipes.” My coworker glanced up at me and asked, “Have you used it before?” I responded, “No. But it’s in a plastic bottle, isn’t it?” Both men looked at each other… and without a word, my coworker placed the bottle he was holding back on the shelf, the customer placed the bottle he was holding in his cart, and they slowly walked away. :)
Welp, as a plumber, I can say containers and drainage pipes aren't the same kind of plastic; sulfuric acid and lye are stored in plastic containers, and can destroy pipes if used incorrectly, but who cares! You owned the patriarchy!
Load More Replies...I needed a spherical exhaust gasket for my car (semi-custom installation) and the one the parts book called out for my vehicle was a tiny bit too small (I'm sure it was due to a metric vs. imperial equivalent size issue). The young woman behind the parts counter looked at me like I had just knighted her when I said "I don't care if it's for a Maserati or a Yugo as long as it's a tiny bit bigger than this one. I trust your judgement." And the part she retrieved for me turned out to be perfectly the right size. Of course it would be, she's a professional.
"Guy in a tie" syndrome is why we were stuck with an unqualified reality TV star as president instead of a well-qualified woman. Sexism goes right up to the top.
Agreed. I am a woman working in a profession that in the past was largely male. Thankfully that has changed. In my early years, 30 years ago, I experienced alot of sexism, and, surprisingly the worst was from women. I think women are not aware when they are being sexist because "How can I be sexist, I'm a woman!"
That is a fair question : How can a Woman be sexist herself? Legit question.
Load More Replies...I like my nearby urgent care center. When I first go in I am seen first by a male...the nurse. Then I see the physician...always a female. I think is is an excellent system.

























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