Someone Asks “What Is Your ‘Never Again’ Brand, Item, Store, Or Restaurant?” And 45 People Don’t Hold Back
Customers like me and you are mostly happy to open up their wallets for the things they really, really like. Think of Starbucks frappes, iPhones, dinners at Olive Garden, or Bath & Body Works candles; every product, service, restaurant and store has its loyal clients.
Often, however, businesses take their loyalty for granted and forget the obvious fact that a single mistake or faux pas costs a lot. And by “a lot” we mean not just reputation and money, but customers on whom the whole business relies in the first place.
“What is your ‘never again’ brand, item, store, or restaurant?” someone asked on Ask Reddit, creating one hell of a thread that makes the businesses in question blush big time.
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Home Depot.
I went in with a HUGE order for custom cabinets. They said, "Oh, honey, you need to send your contractor in so that we know these measurements are accurate." I said, "They are accurate, he gave them to me." They said, "Oh, honey, why don't you ask him to come in and manage this order for you? Just in case your measurements are wrong." When I persisted in being allowed to order the cabinets, they told me I would have to hire a Home Depot contractor to double check my measurements. This was not a policy thing, but a "you're a stupid female, please bring a man with you next time so we can help you."
I made the mistake of asking if I could at least buy the sink I'd picked out. They told me no, they really didn't feel comfortable selling me anything for my kitchen remodel without my male contractor present.
I took my cabinet order elsewhere, but I ended up in Home Depot again a few weeks later because I needed a sink aerator. You know, the little dealie that attaches to the end of the faucet? I couldn't find them, so I asked a worker to help me. He said, "Oh, we don't sell those anymore." I was like, "Huh???" and he told me, "Yeah, you can't just buy faucet parts like that anymore, you'll need to buy a whole new faucet." I said, "I find that hard to believe, can you just point me in the direction of your plumbing parts and I'll find it myself?" and he laughed, shook his head at me like I was a stupid child, and said, "Ma'am, no. Just no. You can't buy just an aerator anymore."
I went across the street to Lowe's, walked in, said, "Can you please help me find a sink aerator?" and the dude led me right to them. Cost like $4.00.
I still have rage thoughts about how rude and misogynistic the Home Depot folks were. And short-sighted, as well, as they turned away thousands of dollars worth of business--I guess a worthless drop in the bucket to them.
The buck would stop at being called "honey". That is so inappropriate. I would make a formal complaint with the company CEO and tell them how their idiot, misogynist employees lost a large sale and further business.
Nestle. They actively push baby formulas in poor third world areas where water is commonly contaminated and parents don't make enough money to buy enough formula to feed an infant. Nestle knows that the use of their products result in higher infant mortality rates due to dysentery and disease, but they refuse to stop.
I haven't bought anything from Nestle in over 20 years.
This is a hard one to boycott. Nestle owns so many brands and parent companies it makes your head spin at the store. Even if you think you're avoiding Nestle, there's likely some other brand/label you're using that's involved with Nestle.
Soon after she left me in 1998, my ex wife wanted to meet for a post mortem conversation. I suggested we meet at Pizzeria Uno. About 20 minutes into our agonizing conversation, she looked around and said: "Wait. You hate Pizzeria Uno." I replied: "I sure do. I'm not going to ruin a place that I like with terrible memories. I'm never entering a Pizzeria Uno again."
And I haven't.
Planet fitness. Moved back to my home state from SF. Forgot to cancel my membership. Tried from the App: Nope. Tried from my local Planet Fitness: Nope. Said i had to MAIL IN A COPY OF MY LICENSE ANS PROOF OF MEMBERSHIP. So i cancelled that credit card because that was easier than getting my membership cancelled.
Planet Fitness. Manager called me after I had emailed about an issue and left a voice mail. Except when he hung up, he missed the receiver and I was treated to two minutes of him trash talking me. Called back and said "Yep, go ahead and cancel that membership and next time make sure you hang up".
F**k those chain gyms.
Nike. I grew up loving the brand but after I heard they used forced labor from Uighur Muslims in China I've decided I'll never buy anything new from them again.
Red Robin. They offered my father a corporate job, then rescinded it upon learning the reason he spent the last 6months out of the workforce was to beat leukemia.
Jared. I went in with something specific in mind for a ring and asked the salesman to please show me what he had comparable to that criteria. Right off the bat he put his hands up and said "whoa whoa whoa, slow down. Just be calm." And quite frankly that set my teeth on edge because I don't think there's anything aggressive about truthfully answering the question "how can I help you" ya know? He then kept trying to get me a latte and telling me to relax and settle down which was only serving to upset me more. When he finally got around to showing me merchandise, he showed me a ring that had an inclusion so large in the stone that it looked like a giant scratch through the middle. And when I said "this ring has a scratch in it" he insisted to me that I didn't know what I was looking at and that I wasn't properly appreciating the beauty of this ring. When I pointed out that I didn't even need a loop to see the "scratch" and asked if perhaps he had something else to show me, he told me this was the only stone I could possibly get for that price and that I would have to be willing to up my budget significantly. I thanked him and made to leave and he made a s****y comment about how I'd never find anything as nice as what I showed him. (I found something far superior at a local jeweler for an even better price).
So yeah, whenever those stupid "He went to Jared!" commercials come on I always yell out "you can tell because her ring has a f*****g scratch in it!"
I also worked at Kay (same owners as Jared and a few others). Please do not ever shop at these, or other, chain jewelry stores. You are overpaying for extremely low quality products. For the same price, or a little more, you can get far superior products from a quality local jeweler.
Wells Fargo.
1) Fake Accounts scandal
2) Auto Loan insurance scandal
3) Mortgage Loan scandal #1 (changing customer terms)
4) Mortgage Loan scandal #2 (2008)
5) PPP Loan scandal
Pretty much any legacy bank. If you don’t have access to a co-op credit union try an online bank. I use Fidelity for banking
Hobby Lobby I don't agree with their business practices.
Or their corporate political donations. Wanna know why Roe v Wade was overturned? Your money being funneled through places like this.
Doordash. When 50% of my orders never made it to me, and one of the drivers cusses me out for having the audacity to ask for my food, they go on the never again list.
My wife used to work at Applebee's. After seeing Applebee's food prep and kitchen cleanliness, she refuses to eat there ever again.
It's worth noting that she used to work at Taco Bell, and still eats there regularly. So Applebee's doesn't live up to Taco Bell's high standard of food safety.
AverageFatGuy added:
Applebee’s. Because I can eat microwaved food at home.
WOW, and I've eaten at Taco Bell once and never again. What did it for us with Applebees was the waitress trying to parent my daughter when she asked for dessert without finishing everything on her huge portioned plate. I told her we could have dessert. I'm not that kind of parent who's strict on that. But this waitress put her face close to my kid's face and lectured her. I'm like, back up and back off, stay in your lane. Give her the goods.
H&M, Forever 21, and the like!! Fast fashion nightmares.
makeemsayunhhh replied:
Wear Vintage! There are thousands of quality vintage garments that were made 10, 20, 30 years ago that will last another 30+ years. No need to keep producing clothing that falls apart and goes to landfills.
But where do you find them??? Cuz my local goodwill isn't cutting it...
In my closet. My vintage clothes have become vintage with me
Load More Replies...Um, have any of you vintage snobs been to secondhand stores here in Detroit, MI!? It's nothing but rack after rack of garbage! The secondhand stores often charge as much for the used item as it cost when it was brand new at Old Navy or Walmart! I get that there are a lot of fun places to shop in the hip, cool cities on the coasts, but it's not like that in most American towns in the Midwest. I try to buy secondhand online, but it can be a lot of work. Between getting the item before it's sold, to having to do alterations on it(I'm very short/petite, flat-chested, and have no curves)... a lot of times it ends up not being worth the money and time. I really do try to buy things not made in sweatshops, but our family is also struggling to survive right now. Sometimes we end up with a few cheap goods probably made in a less-than-ideal setting. Sure, I'm being selfish, but I'm also being honest about it.
Yes! Plus, my children are mostly wearing hand-me-downs from my nieces and even my younger siblings (I tried to keep track, I'm definitely sure one cardigan is over 20 years old). I'm also trying to sew more (have done 2 things per twin in 2 years, but it's hard to find the time) and my mother knits cute things regularly. If you're trying to take the "fast" out of fast fashion, there are hundreds of ways to do that, without being stuck with the horrible vintage selection I've got in my town. And shopping online is hard when sizes have, in my opinion, changed even from 2 decades ago.
Load More Replies...Right, and it's not even just plus size. Even someone with a BMI in the "healthy" range can struggle because humans are taller and broader on average than a few decades ago due to better nutrition.
Load More Replies...Not to mention the factories that produce all this fast fashion are polluting our earth at alarming rates!!
I work in a thrift shop now. We get SO much Joe Fresh, George, Forever 21, H&M, Shien, Warehouse One, Reitman's, Fruit of the Loom, Gildan (tons of Gildan). And then we get the higher end, more quality clothes. You can tell it's quality because of how much tougher it is to tag the clothing with the tagging gun, and finding an inside seam without making a big hole in the clothing, plus the thickness of the garment seams. The fast fashion clothes tear easily and the threads and seams just come apart. I can see why people just discard them. It would be more affordable to buy higher quality for a bit more to have clothing that lasts years. Don't worry so much about trends. Those come and go and come back again. My mom regrets getting rid of her 80s and 90s pieces. I do to.
If you're the kind of person who has the patience for scrolling memes, you've got the patience for thrift shopping! It's about taking the time to check, not being disappointed when they don't have what you're looking for, and being open to cool new things! Also, learn to identify fibres by feel. 9 times out of 10 I can tell you the fabric by touching it.
Yeah, but I can scroll memes when I'm in the bathroom, I'm kind of sure they won't let me touch any fabrics while I'm on the toilet...
Load More Replies...i am not buying tons of clothes, but even if it is fast fashion and it looks bad after some time I am wearing it at home, till if fall apart. Quality over quantity, but if you will not throw the clothes after first use and are genuinely wearing them it is fine in my opinion. Clothes that we are not wearin and are good quality/state we are giving to our local church, as donation.
My family always hands down good clothes from mother to daughter to sister to sister to niece to cousin to other cousin, and if it's too good to be donated at that point, it's put in a box in the basement to be worn by the next child that is definitely going to arrive at some point. This system only failed a bit when I had twins in winter, after my nieces had all been born in spring or summer, so the sizes don't match up for most things... But I'm wearing my older sister's old things, so it kind of evens out.
Load More Replies...I buy used clothes from Thread Up on Ebay. Free shipping, free returns. Good quality clothing for a fraction of the original price.
I don't have a desire to go back to buying fast fashion but I will admit that one of my favorite things is a hooded thermal from Forever21 that I bought in like 2007 that is somehow still going strong.
My personal favorite is my local Value Village. I've found so many nice things there! Not just clothes either, but books, toys, board games, anything people donate!
There are at least 20 charity shops that I visit, all within an hour's drive. I don't make special journeys, but visit them when I go past. Love finding bargains.
We have so many great op shops in Australia. Salvos, Vinney's, church ones. What sort of clothes you get depends on the town you are in, but many have quality stuff for a decent price.
I'm fortunate that there are two local charity thrift stores near me. Everything they receive is donated. Both shops are very particular about what they accept so all items are clean and in great shape. Between the two they have a bit of everything from women's and men's clothes, children's clothes, accessories, household items, even some small appliances. One store raises money for the American Cancer Society, the other is run by a local church that uses the money to fund inner city programs. All their workers are volunteers.
Took my nephew’s girlfriend thru H&M. We both laughed and laughed. So many bizarre garments.
Ohio Savings Bank. They charged me 300 dollars over the span of a year because, unlike normal debit cards, every time I put my pin in instead of signing, it charged me an extra dollar fifty. By the time I caught it most of the charges were past the 30 day refund policy so they gave me 10 dollars as a refund.
I didn't make a fuss because I know it's not the workers fault but I did withdraw all my money immediately and switched banks. F**k that place.
I stopped in an Ohio Savings Bank once and asked to buy a roll of quarters. They said only if I was an account holder. I mean I get if I was asking for a big exchange but one lousy $10 bill exchange for a roll of quarters? I was running late and really needed the quarters for parking so it really ticked me off. They were so short sighted. The branch is right near the house I had just bought and they probably could have gotten my business at some point but nope, not after that nonsense
P.F. Chang's
2006, I was recovering in a Military hospital, and was stuck in a wheelchair for a long while. My wife and I decided to eat out, as a change of pace from our room.
We opted for P.F. Chang's as we had heard some good things about it, and we love Asian Food.
First problem: the front door was a revolving door. You cannot go through a standard revolving door in a wheelchair. The regular door that's next to every revolving door to allow handicap access had a large potted plant in front of it. When we asked how we could get into the restaurant, we were looked at like we were crazy. Took then several minutes to make accommodations for me to get inside.
Second problem: none of the freestanding tables in the restaurant were spaced far enough apart to allow a wheelchair used to move between them. (36 inch minimum according the Americans with Disabilities Act) So when I had to use the bathroom, it meant I had to disturb a dozen people and have them stand up, and push their chairs in. They didn't mind of course, but I felt like an a*****e.
And to top it all off, they got my order wrong.
I'll never eat at that restaurant ever again.
Angel Soft toilet paper.
It might as well be called "S****y Fingers"
Temptations cat treats, there's something in those things that turn cats into absolute junkies.
Omg you are so right! I noticed that too.My cat would literally come running like the commercial when he heard the bag and would get all jacked up after eating and he was normally a chill cat.Scared the hell out of me so quit using and just like crack he was pissed in withdrawals for 3 days.
Samsung for putting menu ads on my TV that I paid for...
Pottery Barn.
My wife was pregnant with our first child, so full nesting mode engaged. We ordered a chair for the kids room/nursery/whatever the f**k it's called, a nice glider with an ottoman, perfect, in theory, for 3am feedings. We ordered it at around 5 months out. Everything was on track until 3 weeks from delivery date. We had called many times to confirm since shipping was delayed, but still on track for the due date. They told us it was now back-ordered for 6 months. These things happen, but there's no way they found out about a 6 month delay 3 weeks from delivery on a 9 month lead. It was a s**t show! My wife, now fully in the grasp of preggers-crazy went ballistic. We got in cancelled and found another one from some similar place (restoration hardware?) it came in time.
Ok, then Pottery Barn's ottoman shows up! What else came was a charge for the ottoman. Now we start fight 2 so they would refund our money and retrieve the ottoman. Kid turned 2 months old before it got cleared up. F*****g s**t show, man. My wife still flips the store off every time we drive by. This was 8 years ago.
Sprint- couple of years ago they let someone buy over $2,000 worth of phones in my mom's name. Didn’t ask for ID or anything. They got an address but it was off by a couple of numbers. My mom didn’t notice for a couple of months when her credit got flagged when they were trying to get approved for a loan or something. She fought with Sprint to get the charges removed from her credit. We’ve never had Sprint before so don’t know how that was a massive oversight especially with no ID and the wrong address.
Dominoes. My order was delivered by one of their drivers. The website offers contactless delivery. They are supposed to leave it on the doorstep and go.
Delivery guy gets here without a mask. Knocks on door. I ask him to mask up before I answer and he refuses. I tell him I ordered contactless delivery. He says “well you didn’t leave me a f*****g tip.” So I open the door and write zero on the paper. Asking him: “and this is how you thought you would get one?”
Flash forward to the next day and my card gets charged $100 over the cost of the pizza. I call and complain and I’m told to send an email.
So I email them and get a response back that they talked to the driver and he said I’m lying. That I was very grateful and left him a huge tip that they won’t refund unless I can provide proof.
So I sent him the security footage from my front door. Complete with sound.
Refund was in my account next day. But I’ll never use them again.
I ended up taking them to court over the attempted fraud. The court ruled it also as illegal trespassing because they attempted to force me to leave my home or allow them to enter despite my expressly telling them I did not want this while ordering, plus I have a good lawyer thanks to work. The company was also fined for the employee’s actions but I know a lot less about how that one ended since I just ended up being considered a witness in that case.
The way this should go down in my area is simple. Driver leaves food at door and receipt on a small stand. Then returns to their car. You grab the food and sign receipt, you leave a tip (many places also let you tip online now after order arrives). Then once you are safely inside the driver gets out of the car and grabs the stand and receipt so they can leave.
I had no issues with Dominos and contactless delivery in my area. They did it exactly as expected. I think you just got an a-hole driver.
The dollar store in my area has $1 steaks. I can't imagine trusting a $1 steak to not kill me.
Is anyone else’s dollar stores no longer $1? Ours is at $1.25 now. I hate it more than I should. It’s the dollar store! You can’t change the price! We had dollar stores when I was a kid, how could they have lasted 20 years at the same price and now suddenly have to increase because of rising costs?
AT&T from back in the days of long distance, said they'd get me a good rate to Thailand, which we call all the time. Bill comes and its 10x the advertised rate.
I call. The first guy can't fix the bill. I escalate to a "manager". He says "You are correct. I'll fix your bill."
Next day he calls back and says "we've decided not to fix your bill".
Victoria's Secret. Overpriced for meh quality.
Victoria's Secret is more about tantalizing men than appealing to women's comfort and needs. Their magazines were more for men but disguised as a women's catalogue.
Anything from the “Wonderful” brand, Pom wonderful, Wonderful pistachios, Halos, Justin Wines, Fiji Water, etc.
Billionaires from Beverly Hills destroying lives of farmers. Depleting local farmers of their water. Destroyed thousands of old a*s oak trees in San Luis Obispo County to plant more vines for their stupid wine. We all know the real reason is because of the water they now have access to there. I know a lot of families who have lost their farms because of them. They are big and powerful and they know it. Just a bunch of a******s who don’t seem to ever have enough money. Watch Water and Power on Netflix for more info.
Side note: Do you remember a time when it was just Cuties? But now there’s cuties and halos. They used to be the same company. The owners had a big fight about when they were to harvest. So they split the trees up and went their separate ways. Paramount farms (Halos) wanted to harvest early, when Sun Pacific (cuties) wanted to wait to harvest. Same fruit. But I will always buy cuties and never halos. Screw Stewart and Lynda Resnick.
(I also worked at Pom Wonderful for a year. Yes I regret it)
Edit: I guess Netflix took down the documentary I was referring to. But it’s available to rent on Amazon, Vudu, and Apple TV for those who are interested in learning more about these crooks.
Also was told Behind the Bastards podcast did an episode on them as well as The Dollop.
Dell, for laptops anyway. They have this devious little feature: the charging cable has a thin data wire inside that tells the computer the charger is from dell. If you plug in a charger that does not have this, even if the voltage is correct, the computer will throttle the cpu way down by sending false overheating signals, and will only increase the battery charge if the machine is off. To make this way worse, that data pin wears out and breaks very easily, and even if your charger still works, which it often does, it is borderline unusable. Since you can only get a replacement from dell, replacement chargers are unusually expensive.
This "feature" cannot be turned off in any intended way. There is a program you can use to bypass it by disabling the specific type of thermal cpu throttling they use, but that only works on intel cpus. If you have an amd, tough luck, and even if you dont you shouldn't have to disable hardware safety features using 3rd party software just to use hardware that is perfectly functional except for one unnecessary part that is designed to break.
Ashley furniture
Tried to use the extra protection plan we brought for our sofa that broke. They picked it up and then they tried to deliver it back to the wrong address 4 GOD DAMN TIMES.
We were without a sofa for a month and a half when we were told us it would be 7 days because they couldn't figure out how to update our f*****g address.
I literally had to go into a physical location because their phone customer service just couldn't figure out how to update a simple address and refused to escalate and it was literal insanity. I wish I was exagerating.
Ashley is one of many predatory furniture companies. They have low-quality products that aren’t really cheaper than actual crafted furniture. They make their money off of payment plans, charging a shït load in interest. Not everyone can afford to pay for a full bedroom set at once and this way allows the customer to have furniture with manageable payments. Better off buying secondhand or locally. Just be sure if it has upholstery or is a mattress it is unused.
American buffets.
Ryan's, Golden Corral, Old Country Buffet, etc...
I worked at one. Trust me. Do not.
Long horn steak house.
Reason: all but 2 people in our party (of 15 people) got horrid food poisoning. Mine was so bad that I threw out my back from vommiting and retching, and couldn’t take pain medicine without throwing it up. So I couldn’t sleep because of having intense stomach and back pain that lasted a week.
Home Advisor. I'd swear it is just advertisements with fake reviews. I got a horrible contractor for a kitchen through them, it took over a year. They had 4.8 stars and hundreds of reviews on HA. The lost their BBB status in the process, I had to get the state to threaten their license, just to get them to finish.
Generic American Cheese Slices from Walgreens.
Dog needed medication. We typically encase it in some yummy soft american cheese. Kraft was like $5. Ouch. NoName was a buck for 16 slices. SOLD! Kraft slices also make a damn fine grilled cheese sandwich on the cheap.
Except that the dog wouldn't touch it. Like actively turned away and refused to go near it.
We had to get white slices when we went to the store next time because he needed to forget the yellow ones. It was that bad.
Here most use liverwurst you can even buy some without salt especially for dogs.
Game of Thrones.
This franchise is dead to me. I couldn't care less about any new books coming out (lol), prequels, sequel, cosplays...
It's pointless. It's cruel. It's burnt.
I like my fantasy stories *without* rape and incest and brutality, thank you very much.
FedEx. Complete, utter, absolute s**t. Every. Single. Time.
I also have been having a lot of issue with them. I get packages I need to sign for. The site tells me that it will be there on a specific date so I take time off to wait at home. By the end of the day I get an update saying that it will be delivered the next day. Complete BS. And this has happened 4 times in the last few years. If I want it that day, I have to drive 20 minutes across town to their Ship Center to sign for the package, if it's even there, there and there is no way of knowing unless I drive up there. With UPS, this scenario hasn't happened even once. Plus UPS's App shows where they are in the neighborhood once they get close to delivery. I like the UPS and Fedex drivers around here, really nice people but something is going on in the FedEx loading facility.
AT&T - happily dumped their a*s when I moved out of a complex that had a contract restricting tenants from using anything but AT&T. Forgot to mail my router back to them (never mentioned on the cancellation call) and was suddenly overdrafted because they still had my bank details. This scum tier company then told me that they could not place the money back into my checking account and I would have to wait THREE F*****G MONTHS for a visa gift card with the total of my refund.
Politely raised hell to anyone they put me on with and no one could do a thing other than fail to explain why they could direct deposit out my account but somehow could not put money back in. Hope TV and ghouls that run the business fail into homelessness - I am not kidding, f**k the people who run that sh**hole.
Around 2009 I had AT&T and decided to pull the plug on my land line. I also had internet with them at the time and triple checked that they wouldn't cut my internet. I can't remember I think it was cable internet. Oh of course they cut it. Then once I told them what had happened they wanted me to pay a deposit to reconnect my data. I refused because it was their fault. I made calls daily to them for roughly 6 weeks, talking to supervisors, their supervisors etc. Many many promises made. Many promises for calls back. I finally called my local Federal Utilities Commission (this is by far the best way to go!) AT&T corporate called me the next day (first call back in 6 weeks!!) they were super apologetic I did not have to pay another deposit and ended up with a yea internet service.
Every Subway I've walked past always smells amazing, and every time I order a sub it is a disappointment.
They literally make it in front of you. If you’ve got an issue, you can say something before it’s finished. This seems like a you problem.
Not me, but my dad.
He refuses to eat at Subway ever again because when we broke a chocolate chip cookie in half to share, a long strand of hair came out from inside one of the chocolate chips.
Shoes from walmart. Never again. Bought a pair of boots, went hiking up a trail/mountain. The entire bottom came off when i was 90% up the mountain. Had to make my way back down in socks.
I ordered a different type of gravy at Cracker Barrel, and they brought it out to me still in a plastic pouch with microwaving instructions on it. I know things are prepackaged and reheated in a lot of places, but to not even bother dishing it up?
Bonafont bottled water in Mexico. It is very rare that I buy water bottles at all, but when I do, I actively avoid that brand even if it's cheaper.
Reason? Was my first ever 2 minute unskipabble ad on youtube years ago.
Edit: As some of you have pointed out, 2 mins is unlikely and thinking about it it was probably a 30secs ad. Still, I'm being petty over the unskippable feature rather than the lenght.
Target brand tampons. I’ll skip the details. If you know, you know.
Greyhound bus. If you’ve got no other option, buckle up, it’s going to get weird.
don_juicy added:
Greyhound. I will NEVER step foot on one of their buses again. Every single time I’ve rode with them, something catastrophic happens.
From buses breaking down to felons getting arrested mid-trip, I think it’s safe to say I’ve had enough
Edit: Story time as requested by u/momcantsleepthesaga (it’s a little long lol whoops)
So in my sophomore year in college a few years ago I was on my way back home for Thanksgiving. Surprisingly, everything went smoothly with booking and boarding the bus for my trip.
Naturally, I sat in a row with no people in it so I could secure a window seat. That way I can listen to music and stare out the window the whole time to avoid people.
Little did I know, I was in for a surprise. Some random guy decided he’s going to sit right next to me. I thought nothing of it since the bus was getting crowded anyway, so it seemed inevitable that the vacant seat next to me would be filled. I decided not to be so antisocial and made small talk with the guy.
Turns out, he just got out of jail! On his way to wherever to start the next chapter in his life. I’m not put off by it at all and was genuinely happy for him since he seemed like a good guy. As the conversation came to a close, we were actually about halfway to our destination. I guess we were both astonished by how the time flew because he told me he was going to go smoke in the bathroom in the back. “Cool” I said as he got up and left.
I glance back at the bathroom and see the big “NO SMOKING” sign right over it. “Jeez, I don’t think this guy is supposed to do that” I thought to myself. The smell of cigarette smoke quickly filled the already foul-smelling bus, alerting the bus driver that someone was obviously smoking in the bathroom.
The woman driving the bus made an announcement to remind passengers that we were not allowed to smoke in the bus, but the deed had already been done, and my new felon friend kept going.
The bus driver gets really mad at this point and pulls over. I knew instantly that this would add at least a good 20 minutes, but that was a gross underestimate. Felon guy waltzes back out the bathroom clearly smelling like cigarette smoke, and that’s when the driver starts to berate him via intercom.
Apparently, she had heard his story about how he just got out of jail and did him a favor by letting him on FOR FREE! What a nice lady (at least before she got mad). It quickly escalated to her calling the police to escort him off of the bus as they continued to argue in the funky bus.
It was an awkward half an hour wait before the police arrived to remove arrest the felon. By that time an hour had already passed and I was already pissed. The traffic the rest of the way there was terrible too adding another hour to the trip. Silly me for not learning my lesson after that trip I guess
I once rode Greyhound and had my seat mate pull out his large knife a couple of hours into the ride. He didn't threaten me and I noticed he had scars on his arms, so I wondered if he was someone who cut himself. He did not bother me or cut himself on the bus, which I was grateful for.
GMC. Make it so that you have to take your whole front end off to change a headlight bulb.
I had to buy a whole left-hand rear array because the LEDs had died. I could have just replaced the LED board, it even has a little plug on it. Can you buy one anywhere? Of course not! I had to fork out £168.00 to replace a simple £1.68 LED array. Nissan, lovely car, reliable... expensive to replace lights!
Skullcandy headphones.
Bought a pair once, they broke, got them replaced, they broke, got them replaced, they broke, gave up.
Didn't do anything out of the ordinary with them, I'dd pull them apart a bit to place them.over my head and SNAP, two pieces...
I would get electrical shocks in my ears with this brand. They had a sick bass to them. But they really did have some faulty wiring and didn't last long.
Melons from Sprouts Farmers Market. I don't know where they get them, how they store them, or how they ship them, but, in order to prove I am not insane by doing the same thing over and over hoping for a different result, I have given up trying to find a decent melon there.
Many of these complaints are specific to one store, not to a whole chain. Because you got a bad deal at one Applebees, for instance, doesn’t mean you’d get a bad deal at another. How a store does is largely dependent on the manager or franchise owner.
However one constant at Applebees is you're going to get horrible food
Load More Replies...Hertz Car Rental. Got a flat tire while out of town. They provided horrible customer service and I waited HOURS for road side assistance. But at least they didn't have me arrested. Apparently some of their customers were mistakenly charged with car theft when they extended their contracts or even after they returned the cars on time. People have been pulled over by police at gun point and sent to jail because Hertz mistakenly reported their cars as stolen. Awful, awful company.
GrubHub. I live in Oregon, and within a span of one hour, orders were placed to my account for New York City, Arkansas, and Brooklyn totaling nearly $100. I got in touch with customer service, and was told they would look into it and message me the results within 48 hours. Three days later, I reached out for a follow up, and was told the matter was referred to a manager, who would contact me within 48 hours. Three days after THAT, I reached out, and was told they would contact me if they had had further questions, and since they hadn't, it means the manager had all the information they needed. "Okay...so if they have all the information, what was the resolution?" I was told "The matter is still open and pending; They'll contact you within 48 hours." That was five months ago. Thankfully my bank refunded the charges in the span of a single 10 minute phone call once I gave up on GB customer service
I refuse to use GrubHub. I've had such horrible customer service with them.
Load More Replies...Bate's Pets Paradise. They sold me sick animals on at least three occasions (I was too young and stupid to know any better, which is why I kept going back) and when I finally did complain the rude and arrogant staff tried to blame the poor thing's illness on me (he was literally sneezing in the shop and they told me it was nothing to worry about). I told 'em I'd never set foot in their shop again, and then reported them to the RSPCA for animal cruelty. They're gone now, and good riddance - plus they changed the laws here so now pet shops aren't allowed to sell live animals other than fish.
where do you live? because i cant think of any place that would do that.
Load More Replies...Dollar General. They are everywhere in my town and every one of them is a dump with items crammed haphazardly on the shelves, boxes and boxes of product blocking half the aisles, and one whole staff member for the entire store.
Any Dollar General or Family Dollar store signals a poverty-stricken neighborhood. The two that opened within a few miles of me are bad news for property values. ;(
Load More Replies...Charmin...because I think their Bear commercials are utterly disgusting
Angi (formerly Angie's List). They charge small business owners $50 for every lead. If you put in a project, let's say you look for quotes from four different plumbers, they each automatically get charged whether you hire any of them or not. You could burn a small business owner into the ground just by getting a hundred people to put in a quote request from them.
My husband uses their Handy app side work. He earns maybe 30% of what ppl pay the app. They take almost everything
Load More Replies...Bored Panda. Lure you in with deceptive headlines, force you to scroll through a long page full of ads for tiny amounts of content -- which they didn't even write, but just copied from somewhere else -- and then half the stories aren't even relevant to the headline. Just another clickbait ripoff!
Chevy/Chevrolet. My sister's car: Lemon. My mom's Blazer: Lemon. We started joking they should offer Chevies in yellow since so many were lemons. We haven't given Chevy another try in our family. Our Ford pickup bought 1984, btw, is currently still owned and operated by my cousin's kid, and our old Ford Taurus is my neighbor's kid's car (2004 model year)...
Most are unknown in europe, but the known ones- yea... we know that they are garbage..
I do like European dominos, but I feel like that has more to do with food laws in my country than the brad itself tbh. Subway on the other hand is still trash here, overpriced cardboard indeed.
Load More Replies...It's been about 15 years since I've patronized Starbucks. I ordered a drink with soy milk but they accidentally gave me cow milk. It was too late by the time I realized. I'm lactose intolerant; you can figure out the rest. It wasn't even that good. I don't understand the hype.
Spectrum/Time Warner Cable/Charter. Twc was my dad's cable co. He went to hospice. I tried to cancel the account. Was told I couldn't, repeatedly. I finally got a lady who yelled at me what to do. I went to the specified location, turned in the box and offered to pay the final bill. Was told there was no final bill. He died. Month later they sent a bill. Called them, told the story they said pay it. They kept calling over and over. I had to tell them I tried to pay but you wouldn't take it. Now he's dead and I'm not responsible for his debts legally or morally I tried to pay.
How did Xfinity/Comcast not make it on this list. I literally hate this company prices change constantly rude customer service, almost impossible to reach, outlandish ever changing prices, etc. My most recent experience with them I was on a $40 plan and I purposely always paid it late which they charged a.$10 fee and I paid it. When my contract was over a year later they changed it without souch as a warning and as tarted charging me $100 a month. I called and got it lowered to $60 there cheapest plan at the time. To my surprise my next bill was $400 I called and was calm and asked why my bill was so high they claimed it was I always payed late I told them that I pay an extra $10 a month so that couldn't be it. I told her $110 I accept for the $100 they charged for the account switching over and not telling me and the $10 late fee but that they would have to tell me where the other $340 came from I told her if you can explain it I'll pay it. She claimed it's all the computer it wasn't her I said I understand but it's basic math and it doesn't add up she said that it was my fault for not paying my bill on time every month. I will admit this is when I got mad and started yelling she told me I should go on auto pay I said for what so they can steal and then I have to beg for my money back I called her a name and she end up hanging up on me. I drove to a location to speak to someone and asked them to explain the excess charged she was real nice and literally could not figure it out so she got the manager who could not figure it out so I brought everything back to them. and told them cancel it all . They did and put it on my credit report as debt I disputed the claim and ultimately it's no longer on my credit report anymore.
Allegiant air- didn't schedule pilot and terminal together for Xmas flight, refunded me $200 so I could spend $1600 elsewhere to get to my location. Hertz Denver- Reported wallet left in auto within 5 minutes of drop off. Found wallet and wouldn't name who took it when they kept $400 in cash. wasted 3 hours in the process and saw the guy walk by they knew did it.
"Extended warranties/service agreements". Nope. Never again. No matter where you buy your product, "Best Buy, Home Depot, Lowes, Target", the company will go out of its way to come up with excuses as to why they can't cover the product, or they'll make the process so excruciatingly frustrating that you wanna just tell them to forget it.
It would be any Carl's Jr for me. After what happened I can't look at their food without getting that digested feeling in my stomach even if I know not all Carl jrs is the same. I had gotten a spicy chicken sandwich and bit into it. When I pulled back there was a little hair. (Please keep in mind I have a very bad phobia of loose human hair) I figured it was mine suck off the initial disgust and tried to pull it off but alas it wouldn't come out. Confused I opened the sandwich and there was a giant chunk of human hair. It looked like someone had let multiple people use their brush and when it was full cleaned the brush and put the glob of hair onto the patty. I was shocked and surprised. (I was a freshman in high school) I told my mother she took the sandwich back and demanded to speak to someone about it. They kept brushing her off until she very loudly announced in a full lobby during lunch rush about the giant ball of hair in the sandwich. The lobby cleared out very quick after.
Also burger King. Got a gut ache and bad diarrhea after eating at one. There also aren't a lot of them in my city.
my friend got salmonella at a Pizza Ranch when she was eight and almost died. i can’t even think about that restaurant without feeling nauseous
Bloody America I have not experienced any issues there again I do live in New Zealand where you don't need to tip employees
Boston Pizza. Went to 3 different ones and they all messed up my or others orders. Went there with my girl guides they forgot my chicken strip order. It was so late that my mom came to pick me up and found I didn't eat yet. I was to get them to go and then it came out. 2nd time. Chicken strips again and came late again. 3rd and last time. Actually ordered a pizza it came out in time, but the other person I was with got the wrong pizza. Order vegetarian got some meat pizza.
I've eaten at several different Boston Pizza locations. There are definitely huge differences in quality between locations. I boycotted the one closest to where I live for several years; I did eventually return believing that staff changes could make a difference and they did. I still really enjoy their products but have to not have high expectations. A lot of restaurants have swapped out good tasting ingredients for cheaper ones.
Load More Replies...Bell Canada. A customer service person told me to do the COMPLETELY INCORRECT THING. It took a year of a nightmare to clear up & finally came to a head when I got a notice in the mail that they would cut off all of my services if I didn’t pay up. I repeatedly explained their mistake & was not going to pay an incorrect amount for them to just screw it up further. At one point a competent person said Bell would take responsibility for one of their many mistakes & cancel 2 of the 3 months of billing I missed because they got my address incorrect. The next call I made the person went ballistic on me in regards to their coworker’s decision & stopped just short of accusing me of trying to defraud Bell. Wrong person to go ballistic on. When reminded the call was being recorded I told her “Great! They get to hear how YOU started it”Finally, after a year, a competent lady told me it needed to go to the Escalation Dept. “What’s that?” Where they fix messes. Took the guy 4 minutes to fix.
Red Robin restaurant. Ate there once and got food poisoning so bad that I ended up in the hospital. To this day I can't walk by one without feeling physically ill.
Marvel. movies. Look, I'm a big geek and I love the comics, but the movies have been getting dumber culminating with Thor: Love and Thunder. I walked out halfway through. Thor is one of my favorite characters and Taika Waititi turned him into a bumbling frat boy. They want to give that man a Star Wars movie? I'd rather see Rian Johnson get another crack at it.
for me its blaze pizza. used to like it before coronavirus, but now they say the ovens are sanitized but i dont think thats the case. maybe its over;y sanitized, i dunno. went there with my grandma and my sibling, woke up in the middle of the night puking into the toilet. we had to go there two other times and i managed to stop myself from the mentality of "be polite and eat your food" i genuinely felt sick while eating there
My local John Lewis (Closed down) I had come out of hospital after having surgery for carpal tunnel and my left are from my elbow to the second knuckle on my hand was wrapped up and bandaged, and I looked a bit worse for the wear. Our TV stopped working and smelled funny (power supply blew and took out the mainboard) so we went to but a new one. Every time we tried to get someone to help us they literally turned away from us and walked away. The TV we wanted was a 62" TV with internet and streaming capabilities and a built-in Alexa £3300! We left and bought the same model from another store and put up a bad review on their website about poor customer service. A week later and there was a battle between other people who had the same treatment and John Lewis's tech boffins removing the bad reviews. John Lewis were losing. So they closed the place down. It must have been in a company newsletter or something because the next time I went in one in another town they were a lot nicer
Another store I refuse to shop at is Dreams which is a bed shop in the uk. When I first moved into my own place, I ordered a sofa bed. I had to keep chasing to see where it is and always got things like the system is down or supplier issue. Eventually someone called me from HO and said to give them a week and it will be delivered, 100% Well it wasn’t. Gave the guy what for. Said I wanted to cancel and get my money back. He offered money off, I said no. I rang the shop and said I wanted to cancel. Ok it will take a few days to process and they would send a cheque in the post. A week or so later I am abroad for work and I get 7 phone calls saying the bed is ready. I tell each person that I cancelled the order, exploding at the last person out of frustration. Apologised as not her fault. My dad went to the shop as I am in the alps to see what was going on. The shop never processed the cancellation.
Motorola.. Had one with NFC and there was a firmware update, from that point on the NFC stopped working which as you can imagine when your payment system fails...... The company said it was a hardware fault despite loads of people also complaining about it, still lots on websites about it. Not even a word of "oops we messed up"
Liberty Mutual Insurance. I don't care if the are the cheapest best insurance there is. I would never use them simply because their commercials are so stupid and irritating and have nothing to do with insurance or the benefits of using the company. Not to mention they are on all time. Seriously, when one comes on, it's like nails on a chalkboard to me.
i have used them for years. i just don't watch on TV what i don't want to watch. i use the channel button on my remote.
Load More Replies...You must be joking. If you were talking about the cost and quality of heath care, or the work/life balance, I would understand. But customer service? French companies don't have the first clue how to provide customer service. To begin with, don't expect 24/7 service. You get to call a TOLL number where you PAY by the minute to WAIT ON HOLD until an agent picks up to assist you, with no indication of how long the wait will be. And don't be surprised if they randomly hang up on you, either, costing you several euros and wasting your time for no help at all. They are getting better, but toll lines for service are still the norm for most businesses.
Load More Replies...Many of these complaints are specific to one store, not to a whole chain. Because you got a bad deal at one Applebees, for instance, doesn’t mean you’d get a bad deal at another. How a store does is largely dependent on the manager or franchise owner.
However one constant at Applebees is you're going to get horrible food
Load More Replies...Hertz Car Rental. Got a flat tire while out of town. They provided horrible customer service and I waited HOURS for road side assistance. But at least they didn't have me arrested. Apparently some of their customers were mistakenly charged with car theft when they extended their contracts or even after they returned the cars on time. People have been pulled over by police at gun point and sent to jail because Hertz mistakenly reported their cars as stolen. Awful, awful company.
GrubHub. I live in Oregon, and within a span of one hour, orders were placed to my account for New York City, Arkansas, and Brooklyn totaling nearly $100. I got in touch with customer service, and was told they would look into it and message me the results within 48 hours. Three days later, I reached out for a follow up, and was told the matter was referred to a manager, who would contact me within 48 hours. Three days after THAT, I reached out, and was told they would contact me if they had had further questions, and since they hadn't, it means the manager had all the information they needed. "Okay...so if they have all the information, what was the resolution?" I was told "The matter is still open and pending; They'll contact you within 48 hours." That was five months ago. Thankfully my bank refunded the charges in the span of a single 10 minute phone call once I gave up on GB customer service
I refuse to use GrubHub. I've had such horrible customer service with them.
Load More Replies...Bate's Pets Paradise. They sold me sick animals on at least three occasions (I was too young and stupid to know any better, which is why I kept going back) and when I finally did complain the rude and arrogant staff tried to blame the poor thing's illness on me (he was literally sneezing in the shop and they told me it was nothing to worry about). I told 'em I'd never set foot in their shop again, and then reported them to the RSPCA for animal cruelty. They're gone now, and good riddance - plus they changed the laws here so now pet shops aren't allowed to sell live animals other than fish.
where do you live? because i cant think of any place that would do that.
Load More Replies...Dollar General. They are everywhere in my town and every one of them is a dump with items crammed haphazardly on the shelves, boxes and boxes of product blocking half the aisles, and one whole staff member for the entire store.
Any Dollar General or Family Dollar store signals a poverty-stricken neighborhood. The two that opened within a few miles of me are bad news for property values. ;(
Load More Replies...Charmin...because I think their Bear commercials are utterly disgusting
Angi (formerly Angie's List). They charge small business owners $50 for every lead. If you put in a project, let's say you look for quotes from four different plumbers, they each automatically get charged whether you hire any of them or not. You could burn a small business owner into the ground just by getting a hundred people to put in a quote request from them.
My husband uses their Handy app side work. He earns maybe 30% of what ppl pay the app. They take almost everything
Load More Replies...Bored Panda. Lure you in with deceptive headlines, force you to scroll through a long page full of ads for tiny amounts of content -- which they didn't even write, but just copied from somewhere else -- and then half the stories aren't even relevant to the headline. Just another clickbait ripoff!
Chevy/Chevrolet. My sister's car: Lemon. My mom's Blazer: Lemon. We started joking they should offer Chevies in yellow since so many were lemons. We haven't given Chevy another try in our family. Our Ford pickup bought 1984, btw, is currently still owned and operated by my cousin's kid, and our old Ford Taurus is my neighbor's kid's car (2004 model year)...
Most are unknown in europe, but the known ones- yea... we know that they are garbage..
I do like European dominos, but I feel like that has more to do with food laws in my country than the brad itself tbh. Subway on the other hand is still trash here, overpriced cardboard indeed.
Load More Replies...It's been about 15 years since I've patronized Starbucks. I ordered a drink with soy milk but they accidentally gave me cow milk. It was too late by the time I realized. I'm lactose intolerant; you can figure out the rest. It wasn't even that good. I don't understand the hype.
Spectrum/Time Warner Cable/Charter. Twc was my dad's cable co. He went to hospice. I tried to cancel the account. Was told I couldn't, repeatedly. I finally got a lady who yelled at me what to do. I went to the specified location, turned in the box and offered to pay the final bill. Was told there was no final bill. He died. Month later they sent a bill. Called them, told the story they said pay it. They kept calling over and over. I had to tell them I tried to pay but you wouldn't take it. Now he's dead and I'm not responsible for his debts legally or morally I tried to pay.
How did Xfinity/Comcast not make it on this list. I literally hate this company prices change constantly rude customer service, almost impossible to reach, outlandish ever changing prices, etc. My most recent experience with them I was on a $40 plan and I purposely always paid it late which they charged a.$10 fee and I paid it. When my contract was over a year later they changed it without souch as a warning and as tarted charging me $100 a month. I called and got it lowered to $60 there cheapest plan at the time. To my surprise my next bill was $400 I called and was calm and asked why my bill was so high they claimed it was I always payed late I told them that I pay an extra $10 a month so that couldn't be it. I told her $110 I accept for the $100 they charged for the account switching over and not telling me and the $10 late fee but that they would have to tell me where the other $340 came from I told her if you can explain it I'll pay it. She claimed it's all the computer it wasn't her I said I understand but it's basic math and it doesn't add up she said that it was my fault for not paying my bill on time every month. I will admit this is when I got mad and started yelling she told me I should go on auto pay I said for what so they can steal and then I have to beg for my money back I called her a name and she end up hanging up on me. I drove to a location to speak to someone and asked them to explain the excess charged she was real nice and literally could not figure it out so she got the manager who could not figure it out so I brought everything back to them. and told them cancel it all . They did and put it on my credit report as debt I disputed the claim and ultimately it's no longer on my credit report anymore.
Allegiant air- didn't schedule pilot and terminal together for Xmas flight, refunded me $200 so I could spend $1600 elsewhere to get to my location. Hertz Denver- Reported wallet left in auto within 5 minutes of drop off. Found wallet and wouldn't name who took it when they kept $400 in cash. wasted 3 hours in the process and saw the guy walk by they knew did it.
"Extended warranties/service agreements". Nope. Never again. No matter where you buy your product, "Best Buy, Home Depot, Lowes, Target", the company will go out of its way to come up with excuses as to why they can't cover the product, or they'll make the process so excruciatingly frustrating that you wanna just tell them to forget it.
It would be any Carl's Jr for me. After what happened I can't look at their food without getting that digested feeling in my stomach even if I know not all Carl jrs is the same. I had gotten a spicy chicken sandwich and bit into it. When I pulled back there was a little hair. (Please keep in mind I have a very bad phobia of loose human hair) I figured it was mine suck off the initial disgust and tried to pull it off but alas it wouldn't come out. Confused I opened the sandwich and there was a giant chunk of human hair. It looked like someone had let multiple people use their brush and when it was full cleaned the brush and put the glob of hair onto the patty. I was shocked and surprised. (I was a freshman in high school) I told my mother she took the sandwich back and demanded to speak to someone about it. They kept brushing her off until she very loudly announced in a full lobby during lunch rush about the giant ball of hair in the sandwich. The lobby cleared out very quick after.
Also burger King. Got a gut ache and bad diarrhea after eating at one. There also aren't a lot of them in my city.
my friend got salmonella at a Pizza Ranch when she was eight and almost died. i can’t even think about that restaurant without feeling nauseous
Bloody America I have not experienced any issues there again I do live in New Zealand where you don't need to tip employees
Boston Pizza. Went to 3 different ones and they all messed up my or others orders. Went there with my girl guides they forgot my chicken strip order. It was so late that my mom came to pick me up and found I didn't eat yet. I was to get them to go and then it came out. 2nd time. Chicken strips again and came late again. 3rd and last time. Actually ordered a pizza it came out in time, but the other person I was with got the wrong pizza. Order vegetarian got some meat pizza.
I've eaten at several different Boston Pizza locations. There are definitely huge differences in quality between locations. I boycotted the one closest to where I live for several years; I did eventually return believing that staff changes could make a difference and they did. I still really enjoy their products but have to not have high expectations. A lot of restaurants have swapped out good tasting ingredients for cheaper ones.
Load More Replies...Bell Canada. A customer service person told me to do the COMPLETELY INCORRECT THING. It took a year of a nightmare to clear up & finally came to a head when I got a notice in the mail that they would cut off all of my services if I didn’t pay up. I repeatedly explained their mistake & was not going to pay an incorrect amount for them to just screw it up further. At one point a competent person said Bell would take responsibility for one of their many mistakes & cancel 2 of the 3 months of billing I missed because they got my address incorrect. The next call I made the person went ballistic on me in regards to their coworker’s decision & stopped just short of accusing me of trying to defraud Bell. Wrong person to go ballistic on. When reminded the call was being recorded I told her “Great! They get to hear how YOU started it”Finally, after a year, a competent lady told me it needed to go to the Escalation Dept. “What’s that?” Where they fix messes. Took the guy 4 minutes to fix.
Red Robin restaurant. Ate there once and got food poisoning so bad that I ended up in the hospital. To this day I can't walk by one without feeling physically ill.
Marvel. movies. Look, I'm a big geek and I love the comics, but the movies have been getting dumber culminating with Thor: Love and Thunder. I walked out halfway through. Thor is one of my favorite characters and Taika Waititi turned him into a bumbling frat boy. They want to give that man a Star Wars movie? I'd rather see Rian Johnson get another crack at it.
for me its blaze pizza. used to like it before coronavirus, but now they say the ovens are sanitized but i dont think thats the case. maybe its over;y sanitized, i dunno. went there with my grandma and my sibling, woke up in the middle of the night puking into the toilet. we had to go there two other times and i managed to stop myself from the mentality of "be polite and eat your food" i genuinely felt sick while eating there
My local John Lewis (Closed down) I had come out of hospital after having surgery for carpal tunnel and my left are from my elbow to the second knuckle on my hand was wrapped up and bandaged, and I looked a bit worse for the wear. Our TV stopped working and smelled funny (power supply blew and took out the mainboard) so we went to but a new one. Every time we tried to get someone to help us they literally turned away from us and walked away. The TV we wanted was a 62" TV with internet and streaming capabilities and a built-in Alexa £3300! We left and bought the same model from another store and put up a bad review on their website about poor customer service. A week later and there was a battle between other people who had the same treatment and John Lewis's tech boffins removing the bad reviews. John Lewis were losing. So they closed the place down. It must have been in a company newsletter or something because the next time I went in one in another town they were a lot nicer
Another store I refuse to shop at is Dreams which is a bed shop in the uk. When I first moved into my own place, I ordered a sofa bed. I had to keep chasing to see where it is and always got things like the system is down or supplier issue. Eventually someone called me from HO and said to give them a week and it will be delivered, 100% Well it wasn’t. Gave the guy what for. Said I wanted to cancel and get my money back. He offered money off, I said no. I rang the shop and said I wanted to cancel. Ok it will take a few days to process and they would send a cheque in the post. A week or so later I am abroad for work and I get 7 phone calls saying the bed is ready. I tell each person that I cancelled the order, exploding at the last person out of frustration. Apologised as not her fault. My dad went to the shop as I am in the alps to see what was going on. The shop never processed the cancellation.
Motorola.. Had one with NFC and there was a firmware update, from that point on the NFC stopped working which as you can imagine when your payment system fails...... The company said it was a hardware fault despite loads of people also complaining about it, still lots on websites about it. Not even a word of "oops we messed up"
Liberty Mutual Insurance. I don't care if the are the cheapest best insurance there is. I would never use them simply because their commercials are so stupid and irritating and have nothing to do with insurance or the benefits of using the company. Not to mention they are on all time. Seriously, when one comes on, it's like nails on a chalkboard to me.
i have used them for years. i just don't watch on TV what i don't want to watch. i use the channel button on my remote.
Load More Replies...You must be joking. If you were talking about the cost and quality of heath care, or the work/life balance, I would understand. But customer service? French companies don't have the first clue how to provide customer service. To begin with, don't expect 24/7 service. You get to call a TOLL number where you PAY by the minute to WAIT ON HOLD until an agent picks up to assist you, with no indication of how long the wait will be. And don't be surprised if they randomly hang up on you, either, costing you several euros and wasting your time for no help at all. They are getting better, but toll lines for service are still the norm for most businesses.
Load More Replies...