Good evening, ladies and gentlemen, this is your captain speaking. Welcome aboard ‘Malicious Compliance.’ Today, we’re heading into the land of willingly following orders that you know are leading to some pretty unfortunate consequences, with a very real chance of sighs and chuckles along the way. So buckle up!

Our protagonist is Reddit user Djskaw. They needed to attend three work events in New York City in just eight days, so naturally, they asked their boss for a hotel room. However, instead of booking his worker accommodation, he made them fly for each meeting.

Now, you might be thinking, “Hey, at least they got to visit the city that never sleeps!” But let’s be real, during such a hectic back-and-forth, I’m guessing the only thing they wanted to do was sleep.

However, it’s not all bad news. Djskaw was able to put together quite an impressive expense list, which ultimately convinced their superior to change his strategy for the future.

This employee had to go from Seattle to New York City to attend three work events spread over eight days

Image credits: Tiger Lily (not the atcual photo)

But instead of booking them a hotel, their boss made them fly for each individual meeting

Image credits: Mariya Oliynyk (not the atcual photo)

Image credits: djskaw

Airlines (and hotels) rely heavily on people like Djskaw.

While business trips currently account for roughly 13.6% of total US air travel, they make up to 75% of airlines’ profits. It makes sense; instead of saving money, more and more companies are looking to provide their employees with maximum comfort and convenience. Doing so makes them look better, and these decisions are often made due to competition.

The average business trip costs Americans $949 in travel fees and ME&I travel (meetings, events, and incentives) amounts to $139.3 billion or 42% of the whole industry.

In 2016 alone, business travel contributed $547 billion to the American economy. That’s around 3% of the country’s total GDP, a number which stayed rather stable until 2020 when the pandemic crushed the sector.

(In reality, these high numbers might never return, as experts predict roughly a third less business travel post-covid.)

Statistically speaking, Djskaw’s boss’s decision to not book them a hotel made sense. It just didn’t fit this particular situation.

You might be surprised to learn that airfare isn’t the most expensive part of business travel, making up around a quarter (17-27%) of a typical company’s travel budget. The priciest part is lodging, which sums up to around a third (34%). Hotels make a lot of money from busy business travelers and their employers who sponsor everything, as up to four-in-ten of their guests are staying there for work.

However, if airlines are to avoid repeats of recent service problems, they’ll need to have a lot more backup in place.

“You can’t run an airline like it’s 2019, and the reason is because the system is just stressed to the max,” United CEO Scott Kirby told CNN. “There’s strains everywhere, whether it’s in security or FAA staffing or systems. Across the board there are strains in the system, aircraft manufacturers delivering, having enough pilots and all of those stresses and strains means that the system is tighter.”

“And when something happens, the straws are much more likely to break the camel’s back. And you’ve seen it over and over again,” he added. “It just doesn’t take much to break the back of the system.”

So maybe it’s a good thing that Djskaw’s superior is now willing to splash some extra bucks on his worker’s hotel.

As their story went viral, the employee provided more details on the whole ordeal in the comments

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