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40 Infuriating Tweets That Illustrate Why Airbnb Is Dying (New Tweets)
How you feel about Airbnb will depend on your prior experiences. There’s a lot of love for the company, but there’s an equal amount of hate for its business practices, too. On the one hand, you can book a place to stay pretty much anywhere around the world. On the other hand, hefty cleaning fees, the lack of support, and sometimes iffy host practices can leave a foul taste in your mouth.
Our travel-loving team at Bored Panda has collected some of the most powerful tweets that showcase just how infuriating dealing with Airbnb can really be. Scroll down to take a peek at how nightmarish some people’s stays actually were.
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In our experience, how much trouble you’ll likely have renting a place for the short term using Airbnb will really depend on the host in question. We’ve had some absolutely marvelous hosts who go the extra mile to make your stay comfortable.
They even give you awesome recommendations on what to see and do in the local area. (Not to mention that they’ll make a map of the nearby grocery shops and delicious restaurants, too.) The human factor really makes all the difference for us because we appreciate the effort. However, that’s not always the case.
So true! Last Airbnb in Czech"Oh, you have a toddler, let me pick you up from the train, and fill the fridge with toddler snacks, also I got you a box of toys, if ye likes any you can keep it"
Some of our worst experiences with Airbnb have come down to poor communication and incredibly different expectations. We can’t tell you just how disappointing it is to open up the door to your apartment and realize that it’s a dungheap, nowhere near what the photos (and sometimes even the positive reviews) promised. But maybe you’ve been there, too?
It doesn’t matter if you’re renting out an apartment, providing a service, or selling a product: one of the worst things that someone can do is promise their customers something that they then don’t deliver. It’s a fantastic way to damage your reputation and ruin someone’s day.
I stayed in a suite in a castle in the country, with breakfast for less than half this amount, last weekend
Founded in 2007, Airbnb has welcomed 1.4 billion guest arrivals around the globe since then.
Somewhat ironically, despite the problems some of its customers run into, the company itself appears to be doing pretty great. At least financially. Airbnb just reported its earnings in 2022, which stood at 1.9 billion dollars. That stands in stark contrast to the 352 million dollar loss it had in 2021.
Free continental breakfast too! Start off the day with a hot meal, and it's one less meal to pay for when traveling.
You're a free market guy until it hurts you, I see... Edit: I don't intend to offend anyone. But the difference between a regulated market and a free market is that... well, the second one is not regulated. You can downvote me, but the point is that regulations are needed in order to protect ground rights.
As a 45 year old, I can confirm that this game existed when she was a high schooler.
CNN notes that Airbnb’s earnings in the fourth quarter of 2022 were 319 million dollars. That was nearly twice as much as analysts predicted the earnings would be (184 million dollars).
The rebounding travel market drove Airbnb’s shares to soar by a whopping 13.4% on Wednesday. It was the biggest one-day increase since December 2020, when the company went public.
I'm not really sure why Airbnb has this system where hosts get to interview the renter and deny them for whatever reason. I can't imagine a hotel operating like that.
It’s quite likely that Airbnb will continue to be more and more popular in the near future, as people are starting to travel more again. However, travelers are left facing higher airline ticket costs, as well as paying more for car rentals and hotels. So they’re looking for ways to save cash.
Many think of apartments and rooms rented out by companies like Airbnb as a cheaper alternative to hotels. However, others point out that hotels aren't that much more expensive than Airbnb rentals, and don't have a bunch of rules regulating how you behave.
Wow. Wonder if he also denies those vaccinated for polio, measles, HPV, etc.
Meanwhile, more people might consider renting out their own properties or rooms in order to create an additional stream of revenue.
In other words, if someone has an issue with how Airbnb conducts its business or what its hosts behave like, it’s essential that they give them the proper feedback and vote with their wallets. Otherwise, not much will change. For instance, hosts need to realize that double-booking their rooms is not the way to go.
Thousand bucks for one night? I'd rather stay awake with the power of coffee.
However, it’s not like everyone’s all buddy-buddy with this business model. There's a lot of resentment brewing for disruptive and greedy Airbnb hosts around the globe.
Some cities around the world are fighting back against (in the words of Miami Beach Mayor Dan Gelber) “predatory companies” who are trying to commercialize residential communities.
He wants to own a hotel but you know...without the facilities, reception and maintenance.
Renting short-term with Airbnb is far more profitable than renting an apartment to a local for the long term. This means that many hosts focus on making bank and ignore the problems this creates for the locals. Some hosts even do this illegally by not telling their customers that staying with them goes against the law. Others tell their customers to pretend that they’re family members who have come to visit them.
We rented a house in Maine through a local real estate broker, but it was the same. We got charged extra because the cleaner claimed there was a lot of dog hair on the floor. There wasn't. I swept every day we were there, and we have yellow lab--not a big shedder. I think the cleaner just saw "dog" and decided she could make some extra money. Like, your sweeping anyway, right? Is the dog hair heavy?
Have you had any horrible Airbnb stays, dear Pandas? What’s the very worst host you’ve ever dealt with? Do you support the company’s business practices or have you found better alternatives? We’d love to hear your thoughts, so scroll down and share your opinion in the comments. Meanwhile, for some more infuriating Airbnb horror stories, check out Bored Panda’s previous article right over here.
Wait what? Instead of cracking down on pervs they just said ‘yeah sure, go ahead. I gotcha 😉’….
Don't worry, when it crashes the government will bail them out and tell the greater population to "tough it out" (not American but it's the same here).
Maybe they did expect you to join the argument in the same terms, like a family, if the situation wasn't weird by itself.
The last hotel we stayed at I had to go down to the front desk and ask them to extend our stay by 2 hours after checkout because the baby had finally fell asleep after a night of teething pain and I didn't want to wake her. The guy at the front desk was so sweet and refused to charge me for the extra time. I doubt I'd ever find that level of empathy from an Airbnb owner.
I don't think Keir realizes that a lot of Airbnb's hosts do not live in the property they rent out. They own the property specifically to rent it out on Airbnb. The days of people renting out their spare bedroom for the weekend are long gone.
Bro, on my 40th birthday we stayed at an Airbnb. The place had an awesome outdoor lounge area with fireplace and view of the ocean. What wasn’t in the ad was the rules of no sitting outside after 8pm, no music, and no visitor. We weren’t planning a party but screw that I had plans to have about 8 people there (including me and my wife and the other couple staying there)for drinks and to hang out. Rules were broken for sure. That was the last time I stayed at an Airbnb. Place was nice but I’m an adult and don’t need teenager treatment.
Wow I had no idea people charge such extortionate amounts for cleaning. I clean my AirBnB let myself, I bend over backwards to make sure my guests have everything they need. I provide an info pack on the area with places to visit, places to eat, shop etc. My only caveat for people who want to bring a pet is that they clean up before they leave, and I tend to say "No" to pets if I am fully booked, because I don't want to risk someone coming in with an allergy to whatever pet was in there. (I have a lot of animals here, but they are away from guests.) That said, I've had people break the fridge, the shower, the coffee machine -- and replacing those is expensive. Towels stolen, even some of the bed linen was stolen. Proving it is almost impossible, so you don't get reimbursed a lot of times. (The ones who broke the fridge were adamant it was working when they left. Didn't get damages from Airbnb to replace it...) But, geez, I charge €65 a night for the entire thing.
Regardless of your experience with an AirBnB, it's important to remember how bad this service is hurting people all over the world. The housing crisis in several cities is a result of thousands of AirBnBs taking rental spaces off the market. https://youtu.be/lHr7GXuqzm0 Here's a link that explains it much better than I could if anyone is interested.
AirBnB in the US is broken. Seven years ago we toured the east coast and stayed in the basement apartment of an occupied home in DC, the back house on a small farm in Virginia, and an apartment in Gettysburg that was decorated like an older woman had lived there for decades and had lovingly decorated it to her taste. I stopped using AirBnB last year after staying in my third apartment in six months, where they were all clearly rented as a side hustle and decorated and furnished as cheaply as possible. Seven years ago I was helping people by staying in unused places on their live-in properties, in 2021- 22 I was helping to take housing away from people who need places to live. I can't support that.
Same. We have been lucky enough to keep in contact with our old abnb hosts and still use them for vacations. In return we let them use our mountain cabin if we aren't there. Bartering vacation houses has become our go to.
Load More Replies...What should be a cheaper way to enjoy travel has turned into a money grabbing shakedown of people. Bring back Bed&Breakfasts, those were great ways to travel, you get immersed in the area, meet some awesome people, and breakfast too. I travelled Ireland that way, and I enjoyed it very much. I loved meeting fellow travellers, and the hosts were so engaging and nothing beats a full Irish breakfast.
My town is massively f****d thanks to air bnb. It's become a massive tourist destination over time which has led to lots of investors buying houses to put on airbnb. We have had staff living out of their cars as they cannot get rental accommodation. We now have to ask new hires if they have accommodation before hiring. Not to mention any rentals are astronomically priced.
A couple months ago my husband and I met this guy who kept pestering us about selling our house. He said he was looking for a property in a good location he can fix up and rent out as an air bnb. Big huge no from us. And I would never want to be a landlord or air bnb owner.
Load More Replies...What I love is people complain about housing prices and no access to buy yet will use AirBnB for holidays. Stop supporting the very thing killing the housing market.
I'm enjoying the demise of Airbnb more than what's humanly possible. I live in a touristic area and long term rental market is broken. Not exclusively because Airbnb but they're one major cause.
My husband and I just finished building our retirement house in a nice location in the US near family. We're not quite ready to retire though, so we are planning on renting it out to help pay for it, and to make some (very little) money. We're not taking a rental out of the local housing stock, because it didn't exist before we built it. We won't be in the house w/ the renters, we're 400 miles away. We won't expect the renters to do any chores, we're hiring a local woman to do that for us. We hope to have a nice place for people to vacation, before we're ready to move in in retirement.
Even I might repeat myself: We use Airbnb for six years or so. Been to around 100 different accomodations. 90% were really good, the other 10% still ok or good enough. Never a bad experience. But that was always in Europe, mostly in England, Scotland, Holland, Belgium, France, Portugal, Spain and Italy. I have the feeling - judging by many articles - the Airbnb has more problems in the US than in Europe. Even of course here you can find totally overpriced accomodations as well. We enjoy Airbnb because we travel with our dog. Gives us more choice and more space with a whole apartement or house. We also not only enjoy local restaurants but also local groceries. And having a full kitchen gives us the opportunity to prepare some nice meals. Just this summer we had the most wonderful experiences again in the UK and met lots of friendly folks and owners. I'm not saying it's all great and everybody should think so. Airbnb isn't for everybody, but for us it's really what we enjoy.
AirB&B has priced locals out of their hometowns in Europe too. You're part of the problem.
Load More Replies...We've always preferred Vrbo for rentals. They only deal with individual properties and the fees are drastically lower than Airbnb. All of our hosts have been lovely, they have amazing customer service, and they have great cancellation policies. I've been using them for about 7 years and never had a bad experience.
Yet another tech business that was a good idea at the start but was then ruined by the "monetization" required to pay the investors.
I am really quite sorry to see that the experiences with airbnb have gotten so bad. In Europe, I still really enjoy the unique locations and encounters with locals. But it is a platform with very few regulations so it is easy to see how it attracts bad renters Perhaps it is obvious, but three things have helped me to stay happy with airbnb: 1) never booking with professional renters who have many listings: they are just there to earn easy money, and they are awful for local neighbourhoods. 2) I typically only rent places with many reviews, and a really good rating. 3) if I know I won't have the energy to mix with the locals, I just go for a hotel. Usually, airbnb (or similar nature-friendly options) are my go to for holidays, but for worktrips.. hotel it is!
The last time I used an airbnb was about ten years ago. It was a studio apt in someone's house with a shared entrance (just a hallway). They never bothered us, and their only request was to put towels on the bed so they could grab the laundry quickly, and to wash the dishes. That seemed like a lot at the time. I'm glad I missed the crazy.
Here in Ohio a lot of land owners have started building cabins and rental homes and putting them on Airbnb/Vrbo. They're fully stocked and some are even glamorous. My husband and I have even stayed in a treehouse! It's a wonderful weekend get away with just an hour or two drive. We keep the contact info of the ones we like that have lakes for fishing nearby. Save tons of money no big cleaning fees. That's the way to do it if you ask me. No harm to the market because they were built for this purpose. We go 3-5 times a year.
Only ever started in 1 Airbnb and it was with my whole family so I paid very little. Not a horrible experience but we had 9 people in a small 3 bedroom home. I think we got lucky with gracious host. I prefer to stay in hotels and will continue to do so. If I'm on vaca, I'm not cleaning. And staying in hotels keeps others employed
It's obvious that the majority of airbnb "hosts" have no idea what the original B&B's were/are. B&B's started getting more popular and those a-holes decided to cash in on it while at the same time giving true B&B's a black eye. The only kind I would ever stay at would be a traditional one and even that is a little problematic unless they cater to people with food restrictions, like Celiacs.
It has been invaded and overwhelmed by the crooks, fast buck artists, and shysters. Much like bad landlords they will cheat steal, and rip off anyone they can.No sense of fair play or making a reasonable deal. Take every thing you can get seems to be the word. Also seems like the same group is starting on the second hand market (Craigslist, Offer Up).
Airbnb is great for renting long term and need extra privacy or a whole house. The cleaning fee evens out at that point. If you’re doing just a couple nights or one night then it’s a ridiculous option. Airbnb should regulate so that the cleaning fee for a single night can’t exceed $75 for a single night or $200 for the whole trip. That would fix 90% of the complaining.
Personally I've had good experiences with Airbnb across Europe so far. But I travel with my cat and some hosts can get a little unreasonable. In one country particularly I had hosts letting themselves in without asking, taking things away from apartments, wanting to charge hundreds in special cleaning, telling me how to live in their apartments.
I'd take care of it and they went back to bed. Knocked on his door and he said come in. I opened the door and he was on the bed n*ked and had his member in his hand and his eyes on the p o r n playing on his laptop. He didn't stop or cover himself. And I told him I didn't care what he did in the bedroom but that he needed to use headphones so as not to disturb anyone else and that he needed to leave the next morning instead of spending the 2nd night he had paid for. I refunded the girls money and his extra night and cancelled my Airbnb account. Never again
I did Airbnb once. Had 2 empty bedrooms at my apartment in Gothenburg Sweden. Reasonable price and I didn't have a cleaning fee etc as I was there. Two girls aged 20 got the bunk room. $30 for both including breakfast. A guy aged 40 took the double room. Same price. Girls turned up about 7pm with takeout and invited me to eat with them so we ate and chatted. About 9pm they used the bathroom and went to bed just as the guy was arriving. He didn't want to eat or chat, just used the bathroom and went to bed. So I did the dishes, went to the bathroom and then bed. Then realised there was an odd type of music playing, p o r n music.. So I went into the hallway and the girls were there as well. We just looked at each other and I told them
I've never even considered this lodging option, now I definitely never will.
Honestly can't understand how Airbnb is still in business, at least in the US. Who in their right mind would book one of these horror shows?? I've never used Airbnb, and I never will. NEVER!
Eventually, the investors will tire of having empty rentals and start selling. When they do, they'll more than likely have to take a loss.
Not sure why people expect Airbnb to be cheaper than other options. I agree that this apparent US practice of adding a whole raft of fees, if it's actually as it's portrayed, is bad, but don't you get to see the total price before booking? I have several holiday apartments which I rent out using airbnb as well as booking.com and our own website, still surprised at the number of guests who use airbnb, where our prices are higher to cover their commission, instead of looking for a cheaper rate and booking direct with us. And because we're listed in several places the conditions are the same for all, so no cleaning charge, all linen included, no stupid rules or requirements. Only thing we charge extra for is deep cleaning if they have a dog.
I have so many issues with these posts. We do not charge cleaning fee. We provide a welcome pack. Sheets are changed after every departure and in between if staying more than a week. We clean, vacuum, empty the bins. Dust, check the fridge, clean the oven, microwave, hob. We do not have a "quiet time." We do not encroach on our guests' privacy; there are no cameras. The price is in line with other facilities locally, including hotels and lodges. We have not taken anyone's residence and it cannot be sold separately. PS: this is the UK!
Regardless of your experience with an AirBnB, it's important to remember how bad this service is hurting people all over the world. The housing crisis in several cities is a result of thousands of AirBnBs taking rental spaces off the market. https://youtu.be/lHr7GXuqzm0 Here's a link that explains it much better than I could if anyone is interested.
AirBnB in the US is broken. Seven years ago we toured the east coast and stayed in the basement apartment of an occupied home in DC, the back house on a small farm in Virginia, and an apartment in Gettysburg that was decorated like an older woman had lived there for decades and had lovingly decorated it to her taste. I stopped using AirBnB last year after staying in my third apartment in six months, where they were all clearly rented as a side hustle and decorated and furnished as cheaply as possible. Seven years ago I was helping people by staying in unused places on their live-in properties, in 2021- 22 I was helping to take housing away from people who need places to live. I can't support that.
Same. We have been lucky enough to keep in contact with our old abnb hosts and still use them for vacations. In return we let them use our mountain cabin if we aren't there. Bartering vacation houses has become our go to.
Load More Replies...What should be a cheaper way to enjoy travel has turned into a money grabbing shakedown of people. Bring back Bed&Breakfasts, those were great ways to travel, you get immersed in the area, meet some awesome people, and breakfast too. I travelled Ireland that way, and I enjoyed it very much. I loved meeting fellow travellers, and the hosts were so engaging and nothing beats a full Irish breakfast.
My town is massively f****d thanks to air bnb. It's become a massive tourist destination over time which has led to lots of investors buying houses to put on airbnb. We have had staff living out of their cars as they cannot get rental accommodation. We now have to ask new hires if they have accommodation before hiring. Not to mention any rentals are astronomically priced.
A couple months ago my husband and I met this guy who kept pestering us about selling our house. He said he was looking for a property in a good location he can fix up and rent out as an air bnb. Big huge no from us. And I would never want to be a landlord or air bnb owner.
Load More Replies...What I love is people complain about housing prices and no access to buy yet will use AirBnB for holidays. Stop supporting the very thing killing the housing market.
I'm enjoying the demise of Airbnb more than what's humanly possible. I live in a touristic area and long term rental market is broken. Not exclusively because Airbnb but they're one major cause.
My husband and I just finished building our retirement house in a nice location in the US near family. We're not quite ready to retire though, so we are planning on renting it out to help pay for it, and to make some (very little) money. We're not taking a rental out of the local housing stock, because it didn't exist before we built it. We won't be in the house w/ the renters, we're 400 miles away. We won't expect the renters to do any chores, we're hiring a local woman to do that for us. We hope to have a nice place for people to vacation, before we're ready to move in in retirement.
Even I might repeat myself: We use Airbnb for six years or so. Been to around 100 different accomodations. 90% were really good, the other 10% still ok or good enough. Never a bad experience. But that was always in Europe, mostly in England, Scotland, Holland, Belgium, France, Portugal, Spain and Italy. I have the feeling - judging by many articles - the Airbnb has more problems in the US than in Europe. Even of course here you can find totally overpriced accomodations as well. We enjoy Airbnb because we travel with our dog. Gives us more choice and more space with a whole apartement or house. We also not only enjoy local restaurants but also local groceries. And having a full kitchen gives us the opportunity to prepare some nice meals. Just this summer we had the most wonderful experiences again in the UK and met lots of friendly folks and owners. I'm not saying it's all great and everybody should think so. Airbnb isn't for everybody, but for us it's really what we enjoy.
AirB&B has priced locals out of their hometowns in Europe too. You're part of the problem.
Load More Replies...We've always preferred Vrbo for rentals. They only deal with individual properties and the fees are drastically lower than Airbnb. All of our hosts have been lovely, they have amazing customer service, and they have great cancellation policies. I've been using them for about 7 years and never had a bad experience.
Yet another tech business that was a good idea at the start but was then ruined by the "monetization" required to pay the investors.
I am really quite sorry to see that the experiences with airbnb have gotten so bad. In Europe, I still really enjoy the unique locations and encounters with locals. But it is a platform with very few regulations so it is easy to see how it attracts bad renters Perhaps it is obvious, but three things have helped me to stay happy with airbnb: 1) never booking with professional renters who have many listings: they are just there to earn easy money, and they are awful for local neighbourhoods. 2) I typically only rent places with many reviews, and a really good rating. 3) if I know I won't have the energy to mix with the locals, I just go for a hotel. Usually, airbnb (or similar nature-friendly options) are my go to for holidays, but for worktrips.. hotel it is!
The last time I used an airbnb was about ten years ago. It was a studio apt in someone's house with a shared entrance (just a hallway). They never bothered us, and their only request was to put towels on the bed so they could grab the laundry quickly, and to wash the dishes. That seemed like a lot at the time. I'm glad I missed the crazy.
Here in Ohio a lot of land owners have started building cabins and rental homes and putting them on Airbnb/Vrbo. They're fully stocked and some are even glamorous. My husband and I have even stayed in a treehouse! It's a wonderful weekend get away with just an hour or two drive. We keep the contact info of the ones we like that have lakes for fishing nearby. Save tons of money no big cleaning fees. That's the way to do it if you ask me. No harm to the market because they were built for this purpose. We go 3-5 times a year.
Only ever started in 1 Airbnb and it was with my whole family so I paid very little. Not a horrible experience but we had 9 people in a small 3 bedroom home. I think we got lucky with gracious host. I prefer to stay in hotels and will continue to do so. If I'm on vaca, I'm not cleaning. And staying in hotels keeps others employed
It's obvious that the majority of airbnb "hosts" have no idea what the original B&B's were/are. B&B's started getting more popular and those a-holes decided to cash in on it while at the same time giving true B&B's a black eye. The only kind I would ever stay at would be a traditional one and even that is a little problematic unless they cater to people with food restrictions, like Celiacs.
It has been invaded and overwhelmed by the crooks, fast buck artists, and shysters. Much like bad landlords they will cheat steal, and rip off anyone they can.No sense of fair play or making a reasonable deal. Take every thing you can get seems to be the word. Also seems like the same group is starting on the second hand market (Craigslist, Offer Up).
Airbnb is great for renting long term and need extra privacy or a whole house. The cleaning fee evens out at that point. If you’re doing just a couple nights or one night then it’s a ridiculous option. Airbnb should regulate so that the cleaning fee for a single night can’t exceed $75 for a single night or $200 for the whole trip. That would fix 90% of the complaining.
Personally I've had good experiences with Airbnb across Europe so far. But I travel with my cat and some hosts can get a little unreasonable. In one country particularly I had hosts letting themselves in without asking, taking things away from apartments, wanting to charge hundreds in special cleaning, telling me how to live in their apartments.
I'd take care of it and they went back to bed. Knocked on his door and he said come in. I opened the door and he was on the bed n*ked and had his member in his hand and his eyes on the p o r n playing on his laptop. He didn't stop or cover himself. And I told him I didn't care what he did in the bedroom but that he needed to use headphones so as not to disturb anyone else and that he needed to leave the next morning instead of spending the 2nd night he had paid for. I refunded the girls money and his extra night and cancelled my Airbnb account. Never again
I did Airbnb once. Had 2 empty bedrooms at my apartment in Gothenburg Sweden. Reasonable price and I didn't have a cleaning fee etc as I was there. Two girls aged 20 got the bunk room. $30 for both including breakfast. A guy aged 40 took the double room. Same price. Girls turned up about 7pm with takeout and invited me to eat with them so we ate and chatted. About 9pm they used the bathroom and went to bed just as the guy was arriving. He didn't want to eat or chat, just used the bathroom and went to bed. So I did the dishes, went to the bathroom and then bed. Then realised there was an odd type of music playing, p o r n music.. So I went into the hallway and the girls were there as well. We just looked at each other and I told them
I've never even considered this lodging option, now I definitely never will.
Honestly can't understand how Airbnb is still in business, at least in the US. Who in their right mind would book one of these horror shows?? I've never used Airbnb, and I never will. NEVER!
Eventually, the investors will tire of having empty rentals and start selling. When they do, they'll more than likely have to take a loss.
Not sure why people expect Airbnb to be cheaper than other options. I agree that this apparent US practice of adding a whole raft of fees, if it's actually as it's portrayed, is bad, but don't you get to see the total price before booking? I have several holiday apartments which I rent out using airbnb as well as booking.com and our own website, still surprised at the number of guests who use airbnb, where our prices are higher to cover their commission, instead of looking for a cheaper rate and booking direct with us. And because we're listed in several places the conditions are the same for all, so no cleaning charge, all linen included, no stupid rules or requirements. Only thing we charge extra for is deep cleaning if they have a dog.
I have so many issues with these posts. We do not charge cleaning fee. We provide a welcome pack. Sheets are changed after every departure and in between if staying more than a week. We clean, vacuum, empty the bins. Dust, check the fridge, clean the oven, microwave, hob. We do not have a "quiet time." We do not encroach on our guests' privacy; there are no cameras. The price is in line with other facilities locally, including hotels and lodges. We have not taken anyone's residence and it cannot be sold separately. PS: this is the UK!