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Woman Returns A Christmas Tree On January 4th Because “It’s Dead,” And The Shop’s Response Will Infuriate You
Christmas is over so it’s time to take down your Christmas tree… or return it to the shop that sold it to you? A woman has decided to do just that. On the 4th of January, she demanded Costo a refund because her Christmas tree “is dead” and one eye-witness has documented the entire thing. After he shared the ridiculous story on the internet, people can’t make up their minds if the shot responded accordingly or if they’re totally nuts.
To give you some background, Costco Wholesale Corporation, trading as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs. As of 2015, Costco was the second largest retailer in the world (after Walmart), and it guarantees almost all of their products with a full refund. Whether she really needed the money or because of some other reason, scroll down to read how the customer tried to abuse Costco’s refund policy and let us know what you think about it in the comments.
More info: Facebook
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What do you think ?
Brigitte 7 years ago
I just don't know why stores let their customers have their will - no matter how ridiculous and far fetched it is. They sure can afford to lose these kind of customers - they don't bring in the money, it's the opposite. It's almost like they're stealing from the store. By giving these asshats what they want, it just encourages their stupid behaviour.
Rafaella Bueno 7 years ago
Abusing these kinds of policies says a lot more about the people doing it than about the policy, though. I suppose for the employees (seller and managers), it's probably easier and faster to deal with if you can just take whatever and be on your way than to have to argue with the client every time they try to return something ridiculous - which will happen often even if the store doesn't allow it. Maybe the stores figure it's just easier for everybody, and since it isn't hurting their profits, whatever. The actual percentage of people who do this must be small enough they just don't care.
Load More Replies...
Jessica Nussbaumer 7 years ago
I also worked at a store (high end) that had a full refund policy. The local popular news anchor would wear her threads on the air and then return them consistently claiming she had not worn them. How stupid can you be? All I'm saying is that no matter what income level, there are people out there who openly cheat the system and eventually ruin it for everyone else. If this lady was that hard up for cash, I doubt she could or would have bought that tree in the first place.
Ann Ros'a 7 years ago
Would that be Nordstrom perhaps? Cause Nordstrom’s will take back anything, even if it’s not sold by them...
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Jonathan Eatsalot 7 years ago
If a refund was given then the behavior is reinforced. Good job Costco. Derp.
Francisco Montoya 7 years ago
This is why we seen all these bizarre warning labels on things. Just like that little packet inside shoe boxes that say "DO NOT EAT". Yup someone tried. Now we will start to see signs on real trees. "Tree will die in time."
Mellissa Livingston 7 years ago
It was dead the moment it was chopped down. Would have been my response too. She bought it dead.
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Nicole Burrows 7 years ago
I can't believe they refunded her. Let's coddle ppl more. Maybe I will return my milk carton when I'm done because it just kept spilling when I open it. Smdh!
Ann Ros'a 7 years ago (edited)
She identified with her “refund money” MORE than the “dead tree”... 🤦🏻♀️
Load More Replies...
Brian Battensby 7 years ago
Unless Costco sold it to her planted in the pot, the tree died when it was cut down! She is returning a tree that she claims has died when in fact it was dead when she bought it. I'm going to try this with one of Costco's roast chicken! I'm going to return it on the basis that the chicken hasn't laid any eggs!
Rafaella Bueno 7 years ago
Although I absolutely agree that we should always see people's reasons before condemning, and that such a huge company hardly cares about these incidents (probably why they keep the policy that way, even if apparently so many abuse it), why would you buy something so superflous as a huge natural Christmas tree if you were really so pressed for money? Maybe it's because I'm not American and a Christmas tree is much more of a big deal there that she just had to have one (though all the posts about creative trees people made because they couldn't have a "real" one make it seem otherwise), but to me it definitely doesn't seem like someone in real need of money would do. Specially in a store that requires a membership to shop at.
Jessica Nussbaumer 7 years ago
You are 100% right - I can tell you that as an American, there are all sorts of financial pressures around Christmas, but a massive tree isn't one of them.
Load More Replies...
Kimberly Robinson 7 years ago
I doubt she was in dire financial need since she had enough money to buy the tree, in the first place. Live Christmas trees aren't cheap, these days. Some people just have no ethics. Sad, but true.
Ann Ros'a 7 years ago
I’m with you on that! I’d be embarrassed to even try to return a “dead” Christmas tree two weeks after Christmas!! 🙄🤦🏻♀️
Load More Replies...
Melissa Nunya 7 years ago
Worked in retail. You would be surprised to find out how many people want to return big expensive TVs the day after the super bowl (usually bought 1-2 days before the bowl)
Ann Ros'a 7 years ago
That’s why Costco has a 90 day return policy now for ALL electronics!! No exceptions!!
Load More Replies... Brigitte 7 years ago
I just don't know why stores let their customers have their will - no matter how ridiculous and far fetched it is. They sure can afford to lose these kind of customers - they don't bring in the money, it's the opposite. It's almost like they're stealing from the store. By giving these asshats what they want, it just encourages their stupid behaviour.
Rafaella Bueno 7 years ago
Abusing these kinds of policies says a lot more about the people doing it than about the policy, though. I suppose for the employees (seller and managers), it's probably easier and faster to deal with if you can just take whatever and be on your way than to have to argue with the client every time they try to return something ridiculous - which will happen often even if the store doesn't allow it. Maybe the stores figure it's just easier for everybody, and since it isn't hurting their profits, whatever. The actual percentage of people who do this must be small enough they just don't care.
Load More Replies... Jessica Nussbaumer 7 years ago
I also worked at a store (high end) that had a full refund policy. The local popular news anchor would wear her threads on the air and then return them consistently claiming she had not worn them. How stupid can you be? All I'm saying is that no matter what income level, there are people out there who openly cheat the system and eventually ruin it for everyone else. If this lady was that hard up for cash, I doubt she could or would have bought that tree in the first place.
Ann Ros'a 7 years ago
Would that be Nordstrom perhaps? Cause Nordstrom’s will take back anything, even if it’s not sold by them...
Load More Replies... Jonathan Eatsalot 7 years ago
If a refund was given then the behavior is reinforced. Good job Costco. Derp.
Francisco Montoya 7 years ago
This is why we seen all these bizarre warning labels on things. Just like that little packet inside shoe boxes that say "DO NOT EAT". Yup someone tried. Now we will start to see signs on real trees. "Tree will die in time."
Mellissa Livingston 7 years ago
It was dead the moment it was chopped down. Would have been my response too. She bought it dead.
Load More Replies... Nicole Burrows 7 years ago
I can't believe they refunded her. Let's coddle ppl more. Maybe I will return my milk carton when I'm done because it just kept spilling when I open it. Smdh!
Ann Ros'a 7 years ago (edited)
She identified with her “refund money” MORE than the “dead tree”... 🤦🏻♀️
Load More Replies... Brian Battensby 7 years ago
Unless Costco sold it to her planted in the pot, the tree died when it was cut down! She is returning a tree that she claims has died when in fact it was dead when she bought it. I'm going to try this with one of Costco's roast chicken! I'm going to return it on the basis that the chicken hasn't laid any eggs!
Rafaella Bueno 7 years ago
Although I absolutely agree that we should always see people's reasons before condemning, and that such a huge company hardly cares about these incidents (probably why they keep the policy that way, even if apparently so many abuse it), why would you buy something so superflous as a huge natural Christmas tree if you were really so pressed for money? Maybe it's because I'm not American and a Christmas tree is much more of a big deal there that she just had to have one (though all the posts about creative trees people made because they couldn't have a "real" one make it seem otherwise), but to me it definitely doesn't seem like someone in real need of money would do. Specially in a store that requires a membership to shop at.
Jessica Nussbaumer 7 years ago
You are 100% right - I can tell you that as an American, there are all sorts of financial pressures around Christmas, but a massive tree isn't one of them.
Load More Replies... Kimberly Robinson 7 years ago
I doubt she was in dire financial need since she had enough money to buy the tree, in the first place. Live Christmas trees aren't cheap, these days. Some people just have no ethics. Sad, but true.
Ann Ros'a 7 years ago
I’m with you on that! I’d be embarrassed to even try to return a “dead” Christmas tree two weeks after Christmas!! 🙄🤦🏻♀️
Load More Replies... Melissa Nunya 7 years ago
Worked in retail. You would be surprised to find out how many people want to return big expensive TVs the day after the super bowl (usually bought 1-2 days before the bowl)
Ann Ros'a 7 years ago
That’s why Costco has a 90 day return policy now for ALL electronics!! No exceptions!!
Load More Replies...
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