32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread

Sometimes folks say and do questionable things that make you wonder why their mind functions the way it does. More often than not, those things are of a negative undertone – hence why their behavior puzzles everyone around them. That entitled attitude mainly occurs with folks who, at that moment, are in the role of consumers and affects those who are in the customer service industry.

However, not everything has to be so gloomy in the business. Every once in a while, people encounter customers who say and do very inoffensive but confusing things. Whether it's them asking you if the fish is grass-fed or requesting that you something that is totally out of your control – it will surely amuse a staff member or two.

For instance, a member of this online community wondered whether food industry folks have any odd stories to tell regarding their guests. The post received over 2.3K comments worth of strange yet entertaining stories.

More info: Reddit

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Lady mad that we didn't have grass-fed salmon. What-

elsieburgers , Andrea Pokrzywinski Report

Final score:

304points

POST

QibliOfTheSandWings 2 years ago

“How DARE you not carry this specific product! I am allergic to fish that is not grass fed. I demand to speak to your manager!”

85points

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Had a lady order an egg sandwich. I told her she had her option between one or two eggs on the sandwich. She kept saying she didn’t understand and I was running out of ways to explain “one or two eggs”. I even explained that we cook eggs in egg rings on the flat top grill so they fit the sandwich perfectly. She then sighed like I was dragging out an unfunny joke and went “WHAT DO YOU MEAN ONE OR TWO EGGS?” “I mean you get to choose how much egg you want on the sandwich.” “scoffs again How big are they?” “….egg. Sized?” “WHAT THE HELL ARE YOU TALKING ABOUT”. I ended up going to the kitchen and taking a raw egg out of the carton and bringing it to her. “This is an egg. This is the standard size. We will cook one or two of these and put it on your sandwich depending on which option you order.” “This makes absolutely no sense. I want to talk to the manager”.

Apparently she ended up telling my manager that the way I pronounce egg was what was throwing her off. It should be said as eh-g and never as aig. She would be dining elsewhere from now on

Baphometaphor , Mo Barger Report

Final score:

277points

POST

Claire Stanfield 2 years ago

Oh please.

93points

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread It was a saturday night and the restaurant is full windows, on a busy corner. A car didn't make the turn and drove into a house, but there was a drop so you couldn't see the car. The police/firetruck/ambulance all came. They were there for at least over a hour trying to figure out how to get the car out, and the police cruisers kept on their lights. So a saturday night dinner with red and blue lights covering the whole restaurant. Most guests found it entertaining except one table called me over.

"Could you do something about the those lights?"

I thought she was kidding and laughed but her face was dead serious. I'm also clearly the only server on, also making all the drinks, with a full room. "That's police ma'am, i'm not going across the street to tell them to turn off their lights. You can go ahead, though." The rest of the table giggled but she wasn't amused lol.

lilnutxlilnut , Scott Davidson Report

Final score:

247points

POST

glowworm2 2 years ago

"Sure, shall I pull the curtain down for you?"

45points

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Lady asked for her salad with the dressing on the side. After taking a few bites, she went up to the GM and said "this salad tastes quite bland. Could this be because I haven't put in the dressing?"

Yes. Yes it could be.

Qweritiop , stu_spivack Report

Final score:

231points

POST

GoddessOdd 2 years ago

People are stunningly dim sometimes. She could have worked that out on her own by dipping a leaf into the dressing. I wonder if she knew what 'dressing on the side' means.

85points

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread So many, but one that sticks out is a couple I was waiting on had two credit cards out when they were paying so I asked “splitting 50/50?” and the customer VERY angrily said “NO we want it split in half!”

JohnnyBananasFoster , Images Money Report

Final score:

222points

POST

GoddessOdd 2 years ago

These are the same people who won't buy a 1/3 lb hamburger because they want the larger 1/4 lb size 😂😂😂

249points

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread I worked room service at a hotel on the water in San Diego. Very upscale and we provided excellent service. Had a woman order breakfast and then start to complain that she had not seen the sun the whole time she had been at our hotel.( June in CA no suprise.) She then proceeded to ask how I planned to fix it. "Ma'am if I could fix the weather I wouldn't be working here but I am happy to include a bloody mary to drown your sorrows" she did not understand and honestly thought I could fix it. Once she realized I couldn't she started asking us to comp her room............ due to the weather not being to her liking.

chefrikrock , Bruno Caimi Report

Final score:

218points

POST

GoddessOdd 2 years ago

I am in Florida. A friend was a beach-side bartender for a while. He had a woman complain bitterly to him that the sun wasn't setting over the ocean. He tried to explain that the ocean in question was the Atlantic, which is on the EAST. She didn't care. He offered to make it up with a sunrise over the ocean, but she was having none of it. She took her business elsewhere. California I guess.

129points

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread I had a family of 6 try to get their entire meal for free because we were out of the (non-edible) decorative garnish on their 4-year-old's dessert. Literally yelled and screamed and called me racist.

So I took $0.05 off of their bill and i personally tipped the server out of my own pocket.

captainp42 , Mike Mirano Report

Final score:

204points

POST

Claire Stanfield 2 years ago

My wife is the sweetest and most unassuming person to ever walk this earth. A customer singled her out, wanting a comped meal, claiming to the manager that 'this woman was INTIMIDATING me'. The customer was laughed out of the store. The manager explained that if any other employee had been blamed, she might have had a leg to stand on.

110points

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread A woman complained that there was too much lobster in the lobster bisque.

I had no words.

not_a_ham_sandwich , Chloe Media Report

Final score:

199points

POST

Kookamunga 2 years ago

There. Is. Never. Too. Much. Lobster.

167points

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread A customer sent back a dozen wings because "these wings are too big. There's too much meat on these wings". During the same shift, a guy sent his ribs back for being too tough. He demonstrated their toughness by showing me that he couldn't cut through them. He has been trying to cut them longways, through the bone

confused_connection , Michael Ocampo Report

Final score:

187points

POST

T5n 2 years ago

That guy needs to have his wing and rib eating privileges revoked.

81points

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#10

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread I once had a lady freak out about her child inhaling secondhand smoke in the restaurant.

It was from the fajitas being delivered to the next table over. No smoke reached her table.

EnjoyWolfCola , A Healthier Michigan Report

Final score:

175points

POST

GoddessOdd 2 years ago

That poor kid... imagine a life time with that mother.

120points

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#11

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Had a guy ask me how we got such realistic looking fake fire. In our (real) fireplaces. That he watched me add wood to.

Oh, and the woman who’d insisted that we’d changed our crabcake recipe from fresh to canned crab and that she could taste the difference and refused to pay. Yeah, we’d always been using canned crab. She did not get out of paying.

stupidgoddamnwebsite , Joanna Bourne Report

Final score:

173points

POST

Thee8thsense 2 years ago

Little Miss Crabby Pants, eh?

38points

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#12

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread "What is eggplant? Chicken?"

I got an A+ that day for keeping a straight face. It was 100% a serious question, and it took everything in me not to burst out laughing.

Spare-Source-1030 , Green Mountain Girls Farm Report

Final score:

172points

POST

Fat Harry 2 years ago

Now, if this was a tourist it's conceivable that they don't realise Americans call Aubergines "eggplant". That said, the "plant" part surely gives away that it's not chicken?!

86points

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#13

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Lady wanted us to blow out all the candles in the restaurant because "they were using too much oxygen"

acinonyc , WineCountry Media Report

Final score:

167points

POST

Jo Johannsen 2 years ago

Seems logical... She was apparently oxygen deprived.

98points

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#14

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread I worked at Red Lobster and had a repeat lady come in and insist I take all of the crab meat out of her crabs legs for her and just bring it on a plate. Every damn time she came in. And the shi**y manager made me do it.

CountryDaisyCutter , Mike Mozart Report

Final score:

158points

POST

Karis Ravenhill 2 years ago (edited)

Was she a male Ferengi in disguise? You need to chew her food for her next and spit it in her mouth?

83points

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#15

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Had a guest order a chicken Caesar salad. I rang it in. A few minutes later she pulls me over and complains that I never asked what dressing she wanted.

Alecsgyo , Ernesto Andrade Report

Final score:

152points

POST

GoddessOdd 2 years ago

I wonder what she thought Caesar salad was... did she not look at the menu? Maybe she thinks romaine lettuce is also called Caesar salad.

45points

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#16

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Last week I had a woman who was convinced I was lying to her when I said there was no way to make a virgin Sazerac. After ten infuriating minutes of back and forth she finally gave up and said, "Fine, make me a virgin Old Fashioned."

Upside, I got to use my fancy hit the bricks line of "I'm sorry ma'am it seems as though I won't be able to meet your expectations tonight. Take care!"

IUsedTheRandomizer , Willrad von Doomenstein Report

Final score:

145points

POST

T5n 2 years ago

A virgin sazerac would just be ice, a sugar cube, and the lemon peel garnish. Asking for a virgin sazerac is like asking for a virgin Negroni:”here’s you cup of ice and an orange peel”.

78points

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#17

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread I have a few:

1. Lady tried to pay me with Monopoly money and didn’t understand why I couldn’t take it. She’s a regular

2. Lady asked me for “a bundle” of sugar packets. I brought her 6. She needed more. I ended up bringing her 20 sugar packets that she proceeded to dump into her salad.

3. Lady asked me to peel her breadsticks.

4. Lady didn’t understand why I couldn’t connect two 4 seater booths together to make an 8 seater booth. She couldn’t understand that they are glued into the wall.

5. Lady who choked out her kid in the middle of the dining room to prove a point to another table

tinamolinaa , Anil Mohabir Report

Final score:

145points

POST

Memere 2 years ago

I wonder if Lady #1 was in the early stages of dementia. Sad.

86points

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#18

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Back when you could smoke in bars ~ I Had just opened my bar, guy sits and orders a burger and fries. When I brought it out I Also set down a bottle of ketchup. He grabbed a empty ashtray and put ketchup in it to dip his fries into. Said I could get him a side plate. He said What's the big deal? It's clean. I then showed him the black rag used to wipe them out. He just shrugged. Yuck!!

blackdogreddog , Isaac Wedin Report

Final score:

137points

POST

Claire Stanfield 2 years ago

Perhaps he couldn't taste the difference... o_o;;;

42points

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#19

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread I had a lady order soda water with olive and a lime. I wasn’t sure I heard her right so I asked her to repeat. She gets a little angry and repeats “soda with olive and lime” so I bring her that. She death glares at me when I set it on the table and says she asked for a sprite. I’m still not sure if she was just f**king with me. She had to be f**king with me, right?

ilwisied , Nelo Hotsuma Report

Final score:

129points

POST

Lee F. 2 years ago (edited)

Does she think it’s an OLIVE on the sprite can next to the lemon? I can’t even

64points

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#20

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Is the boar pizza vegetarian? (No, it has boar)

Is this pasta vegan? (No, it has egg, cheese, and bacon) Oh, that's fine.

Being unable to understand that a well done steak takes longer to cook than a rare steak.

Nothing too crazy, I've been lucky!

PurpleMatt , Martin Monroe Report

Final score:

123points

POST

Jo Choto 2 years ago

What if you could just hit customers with a napkin every time they said something stupid?

55points

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#21

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Me:"We have a pineapple cider on tap currently."

Cust:"Can you describe that in detail for me?"

Me:".....it is a cider.....that tastes like pineapple."

kilted44 , Michael Lehet Report

Final score:

121points

POST

Jo Johannsen 2 years ago

Can't say that sounds appealing, even though I love pineapple.

38points

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#22

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Lady came in and ordered our fried shrimp appetizer. She kept talking about how good the breading was and asked me if I could get her an extra side of the “sauce they fry it in”. I tried to explain to her it was just cajun seasoned flour but she didn’t get it. Finally got her a side of the flour and watched her dip her shrimp in flour and ate the entire thing. It was strange to say the least.

ladz42791 , wEnDy Report

Final score:

119points

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Chris Scritchfield 2 years ago

Oh sh...... You don't realize you could have poisoned her. Flour isn't a sterile or safe food. It's the main reason why you can't eat raw cookie dough as it is often tainted with e coli(poo germs) and their is a marginal chance of it having salmonella from the egg.

25points

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#23

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread A woman smoking with her own fan blowing the smoke away from her. "Sorry, but I can't stand smoke."

[deleted] , HS You Report

Final score:

119points

POST

Karis Ravenhill 2 years ago

Hilarious, I had this problem too. Smoker for 20yrs (just quit, yay!), but hated the smell of smoke. I washed all of my clothes if they were worn once, soaked the furniture and air of the house with Febreze, and had to breathe through my mouth if smoking because when the smoke hit my sinuses I got an insane migraine. I held the cigarette out of the car window and turned so the wind took smoke away instead of pooling around my face. One polite thing I did was ALWAYS walk downwind of someone else if you're smoking near them, non-smokers shouldn't have to deal with your smoke blasting in their face. Can't say I was ever clever enough to use a fan to blow my smoke away, lol, this girl's hilarious.

54points

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#24

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread A group sent their food back because their portions were so big that they were "overfaced". They requested a complete refund (rather than smaller portions, or ordering something else from the "light" menu). Apparently just the sight of such large portions made them feel ill and so they didn't want to eat at our establishment any more.

I can't even fathom their game plan?

kjs98 , Terry Kearney Report

Final score:

117points

POST

Robert T 2 years ago

If this is America, then I can tell quite a lot of Europeans will feel that way with some of the portion sizes when they visit. They are completely outfacing and can put you off the sight and smell of food. And that's saying something for someone with a pretty good appetite.

54points

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#25

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Had a bar guest walk into the kitchen and take an entire cheesecake out of our dessert fridge. No one saw him do it in the kitchen and the bartender was to shocked to say anything

Krankhaus1221 , Tony Alter Report

Final score:

112points

POST

GoddessOdd 2 years ago

Was he drunk? I'd have said nothing but added it to his bill.

60points

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#26

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread I had someone order a chicken platter. I asked them if they wanted it with one chicken breast or two. They dead looked me in the face and asked what's the difference. I just tilted my head and said one comes with one breast, the other with two.

mr_ryno27 , Mark Krynsky Report

Final score:

96points

POST

Pat Head 2 years ago

Perhaps they meant the difference in price? But I can definitely see someone mind wrestling over the plated difference.

44points

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#27

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread A fish dish consisting of all fish components (clearly described on the menu) being too ‘fishy’ tasting or a blind woman complaining about her dessert. For the way it looks. Yea that was tough

Mememememeyouyou , Lisa Risager Report

Final score:

96points

POST

GoddessOdd 2 years ago

I can understand the fishy part, only because when I used to eat fish, if it's less than fresh it smells bad. The blind woman complaining about the looks of the dessert I don't understand at all.

40points

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#28

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Had a woman ask me what the catch of the day was while pointing at the menu where it said quiche of the day.....

inuangledemon , Sean MacEntee Report

Final score:

94points

POST

Robert T 2 years ago

We call it Squish.

18points

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#29

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Had a lady tell me her chilled salad plate was too cold. I had to fight the urge to tell her to just wait a couple minutes and it wouldn't be and just go get her a room temp plate

cam52391 , Richard Masoner Report

Final score:

93points

POST

Robert T 2 years ago

"Would you like me to microwave it for you?"

26points

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#30

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Demanded a soup option. In the top fast food pizza restaurant.

richyyoung , Rool Paap Report

Final score:

90points

POST

Jo Johannsen 2 years ago

Serve them a cup of watered down spaghetti sauce.

58points

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#31

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread Lady came in and ordered a vodka soda no ice, then proceeded to pour it into her feeding tube. I mean, who am I to judge, right? The next drink she ordered was the house chard.

imeuru , Sara J. Report

Final score:

80points

POST

GoddessOdd 2 years ago

UGH. If you're pouring it straight in, why bother with the soda? Straight vodka would be quicker

33points

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#32

32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread I'll have the huevos rancheros with no egg please. Or, I'll have the prime rib, well done please.

crusttysack , jeffreyw Report

Final score:

67points

POST

advice5cents 2 years ago

People order prime rib well done all the time. It's hardly rare. Not even medium rare. :p (But seriously, they do, and it's fine. Somebody needs to eat the end cuts!)

25points

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What do you think ?

Thorfin Wolfsbane 2 years ago

I've said it before here, but...was behind a lady at subway ordering a club on white bread. When asked what vegetables she wanted as topping, she said, "none, I don't eat carbs".

Poultry Geist 2 years ago

I have one ! I was at subway and the guy in front of me said he wanted a such and such footlong with everything on it! The lady was like “ you want everything ?” He said “put everything on it” she repeated a couple more times until the guy was getting frustrated! After she put everything on it he started asking her to take stuff off! It was frustrating I left her a good tip ! Bless her sweet heart !

14points

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That reminds me of a joke: The Buddha walked into a Subway and said, "make me one with everything, please".

11points

Jaekry 2 years ago

I might be guilty here as well, after some time in the US, in just wanted plain/ bit healthier food, but while travelling and on the road all day, I turned out that this weird thing was easiest. Order a sub, with chicken, and everything on it. Generously please. Than in the car, I would dump most of what was called 'bread' and have a nice 'sort of salad' meal. (Subways were everywhere, but did not have salad options, so we made the best of it.)

4points

Daniel Marsh 2 years ago

I was at a subway and the sandwich artist refused to make anything for me. I asked him, "just where do you get off?" He said 87th street.

3points

Bobby 2 years ago

My order usually is easier to say "everything but..."

1point

Nena Rosebud 2 years ago

I tip my hat off to those in service industry, dealing with people like this. I work in customer service and even then, it takes serious strength for me to maintain a straight, neutral face and keep the snark and exasperation out of my voice.

13points

Who Panda 420 2 years ago

Exactly I'm told that I'm very expressive so I don't think I could get away with it LOL

6points

It's like people have never encountered food before.

9points

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32 People Are Sharing Their Funniest Or Most Bizarre Customer Encounters In This Viral Thread

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