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Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I work at a library. A woman came to the desk with all the seasons of Game of Thrones on DVD that were out at the time, sat them on my desk and proceeded to tell me that she hated how violent the show was but she recognized that it was important to learn our history even if it was sometimes hard to watch. I didn’t even know what to say.

GusFringNo1Boss , GameofThrones Report

Final score:

156points

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Dread Pirate Roberts 6 months ago (edited)

Very accurate historical info on the dragons and magical humanoid monsters that used to roam the earth in medieval times lol glad she was able to get through watching the scenes with gratuitous sex and violence.

81points

To begin with, while we can see from the stories that working in customer service requires quite a lot of patience not to lose your cool while dealing with difficult people, there are also quite a few rewarding aspects.

Bored Panda contacted Marlon Joseph, the creator of The Modern Waiter Podcast, who kindly agreed to share his insights. So coming back to the great aspects of this industry, Joseph shared that most waiters would say that they enjoy it because they love helping people or make good money with a flexible schedule.

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I worked at a convenience store near the state fair grounds. One year a clown in black and white makeup came in at 1 in the morning and tried to pantomime what kind of cigarettes he wanted. after three minutes of me being the worst charades player ever he got frustrated and tried to come behind the counter to I guess pick them out, but that freaked me into broom grabbing defensive mode. he kept trying to get in, I kept trying to tell him he couldn't come behind the counter. just when I thought I was about to get into a fight with a mime he finally blurts out LOOK MAN GIMME SOME MARLBORO MENTHOL LITES.

baconatedwaffle , Nishant Aneja Report

Final score:

136points

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KillerKiwi 6 months ago

Look man USE YOUR F*****G WORDS. I would have freaked the f**k out

142points

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I posted something about this in a thread a while back. Back when I was taking my bachelors degree program, I was working in a fast food pita-typed restaurant. It was set up kind of like Subway where you select everything you want on the pita. The only difference was that we cut up all the veggies fresh, and the meat was nice quality that we cooked on a grill.

At night time in the winter (Canada) we did not usually get many customers. One particular night I was working alone near closing time with a medium-strength blizzard outside. I hadn't had anyone come in in a couple hours and was brushing up on my class notes for the week feeling pretty good about being payed to study.

Unfortunately, a customer walked in, so I pleasantly walk up to serve him. He was an average looking guy, maybe a little haggard looking. Just tired and stressed from driving in the storm I thought. He ordered a chicken pita with extra peppers. So I put the peppers in, and he said "no no, more peppers, I need more peppers". I put the peppers in free of charge, they were going to be thrown out at the end of the night anyways (new veggies every morning and afternoon). It was LOADED with peppers, and he seemed happy.

He thanked me and left a couple loonies as a tip (pretty good tip for a cheap fast food place) and went to the back of the store to eat it.

This is where it gets interesting. He literally had a mental breakdown right in front of me. He took a few bites of his pita, then SLAMMED it down on the table. He started *screaming* about how much he hates peppers. "I F*****G HATE PEPPERS WHY WOULD YOU PUT PEPPERS", then started just screaming incoherently.

What followed is probably the strangest thing I have ever seen. He took off his parka to show that he wasn't wearing a shirt underneath, then started rubbing the peppers from his now destroyed pita on his chest. At this point I pick up the phone to call and ambulance. I wasn't really afraid for my safety given that I'm not the smallest guy and I was standing a few feet from several large industrial grade knives.

This guy was straight up flipping out. He was knocking chairs over, and walked up to the cooler full of bottled drinks. He PULLED the cooler over (almost onto himself) and all the drinks smashed on the floor. Then he went and curled up in a ball on the floor crying.

The dispatcher had decided to send over the police as well, and it didn't take long for them to get there since the station is right down the street.

They loaded him up into the ambulance and took him away, and I filled out a police report. There was only a couple hundred dollars in damage (which the business insurance covered) and I never heard anything about the guy again.

**TLDR: Man goes insane in pita restaurant, rubs hot peppers all over his naked chest**.

Glossiebabee , Valeria Boltneva Report

Final score:

119points

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Do-nut touch da donut 6 months ago

Give both those men a hug, goodness that was a LOT

59points

“Working as a waiter requires you to influence people, solve problems and manage emotions,” he emphasized. “All of which is three fold. You do it with management, co-workers and guests alike.”

So Joseph noted that the reward does come from who you become in the process of learning how to orchestrate all of that.

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless A coworker screaming at me for leaving food to rot in the shared fridge. It was my first day there and I hadn’t even unpacked my belongings yet.

RegularFix6281 , Max Vakhtbovycn Report

Final score:

118points

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ArodTheHorrible 6 months ago

Typical... blame it on the new person, right?

46points

Leopard__Messiah , ALINA MATVEYCHEVA Report

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless At an Italian restaurant and the woman at table next to ours asked the server what was the ratio of chicken to cheese in their Chicken Parm. The server thought really hard about it for a second and then replied "I'd say it's about normal".

And the woman was satisfied with that. She ordered the Chicken Parm, and ate it without further comment.

Final score:

117points

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Ross “Sarcastic Dad” 6 months ago

That is not chicken parm in the picture, lol.

38points

Now, speaking about the biggest misconceptions that people have about this industry - “Customer service people battle the stigma that we do the work that is so simple, anyone can do it.”

Joseph added that to some extent, anyone is capable of doing it; whether or not they can do it well is why good service is appreciated. “We do it because we enjoy walking the tightrope. It is a physical job that can be very fun and not because we have no skills and no other options.”

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless A woman called into my job and refused to provide us with any identifying information. I told her I cannot assist her if I don't know who I'm speaking to. She said we were going to steal her information and sell it to migrants. I wished her a nice day and disconnected the call.

slinkocat , Anna Shvets Report

Final score:

117points

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KillerKiwi 6 months ago

Yeah those damn migrants, stealing all of our information

49points

OnlyIGetToFartInHere , Keisha Land Report

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I used to be a full time rideshare driver. One of the stickers I have on my car has an opossum with text saying, "Eat trash. Hail Satan." It is meant to be funny and not taken seriously.

One time, I picked up a couple that was going to a Catholic church. They freaked the f**k out after seeing that sticker. They acted like I was a demon that was sent to corrupt them and spent a lot of the ride loudly praying and saying "Oh Lord save me!" in a very *I am about to die* tone.

Final score:

106points

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Tamra 6 months ago (edited)

Should have told them that you were headed to a ritual sacrifice before dropping them off.

60points

Rahb in Oz 6 months ago

Should have told them that they were headed to a ritual sacrifice before dropping them off.

14points

Val 6 months ago

I almost spit out my bourbo-I mean, tea.

9points

Bewitched One 6 months ago

And they were the trash you would be serving for everyone to eat that night lol

1point

RabidChild 6 months ago

and invite them along, of course

1point

Caroline Nagel 6 months ago

😂😂😂

0points

John Smith (he/him/xy/️) 6 months ago

The only people believing in Satan are christians.

6points

Lene 6 months ago

I've had ppl on the bus visibly praying to God while looking really scared at me. So, yeah, I usually dress in black. Sometimes with band shirts that may have Satanic symbols on them and sometimes I also wore collars with metal spikes on them. But the times I notived ppl praying and aparently being afraid of me I just wore plain black clothes and no spikes nor Satanic symbols. Unless, of course, you count Norse Heathen symbols as Satanic....?

6points

Surenu 6 months ago

I got harassed by an older man recently for wearing a band shirt, telling me to go to church etc... while I was on my way to the church-sponsored charity I volunteer at. The Dark Lord works in mysterious ways.

7points

Miah Lee 6 months ago

"please pray quietly, you're going to upset the chicken and child, for my stop". Let them look around and wonder what you mean.

6points

Hippopotamuses 6 months ago

Yet they stayed the demon's car.

6points

Eledore Massis 6 months ago

Oh sorry I must be at the wrong address, I was supposed to pick up the Vatican ambassadors at the church of Satan.

2points

David 6 months ago

"It was a MIRACLE! The Satanist was going to feed us to their demonic opossum but praying loudly to Mary prevented it!"

1point

RajunCajun 6 months ago

I was checking out at a hobby stuff store when the cashier gave me a lot of c**p for having the devil on my shirt.

1point

Istvan Kozak 6 months ago

You should have slowly turned your head around while having a manic Tom Cruise laugh

1point

UncleJohn3000 6 months ago

"Quit using me as a soapbox."

1point

Kerry Borthwick 6 months ago

All hail the morningstar

0points

DustBunny 6 months ago

I once got my car back from the service department with a 666 hang tag. I kept it.

0points

Pauly Donahue 6 months ago

HahahaaaaaAAA! You should carry rubber snakes for just these situations.

0points

Belle Miles 6 months ago

Finally... The ACTUAL photo. LOL. Yah... That's funny.

0points

Ąåřţđęşịɠŋȿ 6 months ago

We're on the highway to HELL!

0points

René Sauer 6 months ago

I would have stopped on the side of the road and kicked them out.

0points

Daggie_style 6 months ago

Sounds like they have a ton of faith in their god to protect them

0points

TheGreaterDebater 6 months ago

Why are you guys mocking Christians? I never see anything here making fun of muslims or jews. If you understand Christianity, you'll know that they aren't going to act calm around a sign that says "hail satan." All they did was pray. It's not like they hurled slurs and insults at the other person. You guys don't give Muslims this amount of hate. Do better.

-1point

Jessica SpeLangm 6 months ago

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Definitely a Human 6 months ago

Would you be ok with a ride share driver who has a cross or Jesus fish etc on their car?

4points

Saphyre Fyre 6 months ago

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Definitely a Human 6 months ago

Please explain what's unprofessional about it

3points

BrilliantWeekend2417 , cottonbro studio Report

Finally, it’s clear that some customers make the job in customer service more difficult, so we asked Joseph to share a few tips on how we can make it easier. “Any guests looking for good service, my best advice is to ask and allow,” he said. “Ask for what you want. Ask if it is possible. Allow the waiter to assist you the best that they can.”

He emphasized that some guests tend to get in by demanding and directing how things should go. “There is often a solution that works for the guest and the company. Allow them to fix it.”

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I think I was the victim of a social experiment one night. I was bartending, we had a couple come in once a week, usually order the same thing every time. One week, they were 30 minutes late, when a couple who looked exactly like them came in, sat at their seats, and ordered pretty much the exact same stuff. When I say they looked exactly alike, I mean all the guy did was have on a convincingly good looking fake mustache, everything else about him was a dead ringer for our guy. Normally the couple would be happy and chatting with the bartenders, but this couple sat in silence and didn't make any small talk with the staff.

Towards the end of their meal, I confronted them "Hey, you're so and so, right? Is this a joke or something?" to which the guy replied "I'm sorry sir, you must have us confused with someone else."

The "original" couple didn't come in that night, but they came in next week for their normal dinner, and when I asked them about it, they denied it being them, and we never got them to even hint that it may have been them, and everybody pretty much acted like it never happened and wasn't them, but I was serving them, too many coincidences for it to not be them... their wardrobes, their appearance, the time and date they came in, their order....

Yeah, weird, to say the least.

Final score:

99points

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UncleJohn3000 6 months ago

Maybe they were role playing a couple going through divorce that night.

41points

#10

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless Was at the cash register when a foul smell hit me like a bus.

Turns out someone took a dump in the TOILET PAPER isle and ran away. The camera got the guy ofc, but still...

Told my manager I wasn't gonna clean that up and he got mad, threatening me with a smaller paycheck since I'm not doing my work. Got out and quit.

Not taking any more s**t on that job, quite literally!

adventurouslina , Fikri Rasyid Report

Final score:

97points

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Jeremy James 6 months ago

Sorry, boss. I am neither equipped nor paid for biohazardous waste removal. Here's the number you'll need to call.

69points

Additionally, customer service workers can also do well by being their guests' best advocate. “Put yourself in their shoes and you will find patience and professionalism. Pretend you are taking care of a version of yourself.”

And speaking on how can workers maintain professionalism when faced with rude or difficult customers - “I am sure there are going to be some situations that go off track. That is what managers are there for. Let them handle it.”

#11

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless Working at Gamestop had a guy come in to return something 10 days after the returns window was closed. Didn't tell him "no" just explained that the manager would have to approve the return and he didn't come to work for another 2 hours.

The man stood in my store for just shy of 2 hours and berated me, yelling that I wasn't a real man, I was racist, I was a corporate fool. Asked me to let him steal an equal value amount of merch, to just do the return... left and came back 10 minutes later with a friend and they yelled at me in stereo.

Then about 10 minutes before the boss was due to arrive, the customer left.

Flailing_Aimlessly , Mike Mozart Report

Final score:

90points

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Weasel Wise 6 months ago

Why didn't the employee call the cops about someone trespassing and harassing them?

72points

#12

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I wouldn't immediately call this weird, but I think of it very often.

I worked at a farm supply store for a while. Once a year, baby chicks are delivered and we kept them in a corral in the middle of the store. One night, a exceptionally tall (probably 6'9"-7') man comes in. He was very pale, had dark hair and dark eyes, and was wearing a very long, black trench coat. He walked in and gazed at the chickens for a while. I remember thinking, "This dude is TOTALLY a vampire lol" before he walked up to me.

He asks me "May I ask you an unusual question?"
"Sure!"
"I breed reptiles and I notice you have baby chicks. My pets need to eat and those are much too small for the animals I have. Do you perhaps have larger ones out back? Closer to full grown?"

I was a bit stunned but hey, I know animals need to eat and there wasn't a rule stating we couldn't sell them for *animal* consumption. We sold meat birds for human consumption constantly. Coincidentally, one of my regulars came in earlier asking me if I knew anyone who wanted 50-100 full grown quail, as she had too many.

"Uh, no, I don't have any larger ones out back. But I may know of someone who has something similar for sale, how many are you looking for?"
"Well, how many do they have?"
"She has 50-100 full grown quail."
"I certainly don't need all of those at once, but maybe I could buy a coop and keep the quail on hand... can you show me your coops? And do you have her contact info?"

This man went on to buy almost $1000 in coop supplies, food, bedding, etc. He told me that he breeds snakes mostly, and has a secure room in his house with a $15k biometric security system with climate and humidity controls for his snakes. He had a 17' Burmese python that he would let hang out with him on the couch, and even showed me a photo of his toddler son sitting with the Burmese watching tv. He had various other large snakes that he showed me photos of too.

I realize that reptile breeding really isn't strange, and lots of people do it. But I was NOT expecting that one random evening in the middle of a small farm town. I know from speaking with our regular, that he picked up 50 quail, and planned on picking the other 50 up at another time. I never saw him again.

sammy5585 , Sagar Kulkarni Report

Final score:

87points

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ArodTheHorrible 6 months ago

Circle of life

23points

So guys - don’t forget to follow The Modern Waiter Podcast on Instagram! Also, listen to their podcast where you can find interviews and discussions from two friends with over 45 years of combined restaurant server experience about food, work, and fun! It is available on iTunes, iHeart Radio, Spotify and on your favorite ways of listening to podcasts!

And what about you - have you worked in customer service? Do you have any stories about the most memorable customer interaction? Share your thoughts in the comments below!

#13

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I used to work at a retail store as the onsite IT guy. Think Best Buy/Office Depot/etc. Anyways, the guy comes in and he got a virus on his computer. We charge money to remove the virus.

He was upset that we wouldn't do it for free despite spending "a lot of money on the laptop" ($300-ish dollars) but he had refused any sort of antivrus software and he seemed like the kind of guy to click on any sort of popup.

He gets upset and he's yelling but we hold firm. He turned around, takes a few steps forward, and then throws his laptop to the ground. It's nothing impressive, the guy looked like he was in his late 60's so how much strength could have possibly have to do any real damage, but we just stand there and watch. After a few seconds of nobody saying anything, he picks it back up and leaves.

The_Owl_Bard , S B Report

Final score:

84points

POST

Sam Juan 6 months ago

His computer crashed

90points

#14

First bartending / waiting job, it was at a Macaroni Grill in the early 2000's. Damn I miss that place. Anyways.

We close at 10, it is around 9. It's been a slow night so we have cut the staff down to just a few of us. A guy comes in and sits at one of the tables by the bar. He is wearing a hospital gown, and still has his hospital bracelets on, for some reason has one drumstick and is clearly unhinged. He was pretty young and well built and just saying all kinds of crazy s**t. It's been over 20 years so I don't remember everything he said, but at one point he made eye contact with me, waved his drumstick around and sang "I've got the magic stick". I eventually had to kick him out because he wasn't ordering anything. It seemed like he had escaped from a hospital and came there to hide out.

*Other notable stories from bartending and waiting tables from that Macaroni Grill include*:

Waited on a guy that had blue skin. Some kind of rare disease I guess?

Waited on another guy who was completely covered in what looked like large warts. Entire face, hands, neck, all of it. I felt horrible for him.

There was a guy who would come in a few times a month that was known to tip insanely. He shows up in my section. I come up and do my greeting, he orders drinks and hands me a twenty. I come back and get his food order. Hands me another twenty. This happens every time I come to the table, and then at the end he tips me like another $200 for a $50 meal. Well this guy ends up in the news about 6 months later. He was an identity thief and was raking in all kinds of cash. Went to prison.

Waited on a family of very tall people. Mom, dad and son. All 3 were over 6'6" easily. They all order steaks. At one point the son stands up and is choking. His giant a*s dad grabs him from behind and yanks him in the air by his stomach. Dude shoots a giant chunk of steak out of his mouth across the restaurant in the middle of a packed lunch rush. That place was f*****g wild.

dusty_trendhawk Report

Final score:

78points

POST

Mike F 6 months ago

Not a restaurant, but about 50 years ago I worked in a gas station/garage directly across the street from a VA hospital. Several times a week some old boys would show up (in hospital gowns) to have their oil changed in their cars and get a cup of real coffee. It was comical watching 2-3 old men standing out by the road smoking cigarettes and drinking coffee in hospital gowns.

27points

#15

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless A guy came up to the front and asked me where we kept our alarm clocks. I said "If we have any left they'll be in the back corner with the rest of the electronics."

He started walking to the back of the store, got halfway there, then I heard him yell "IF?!" and he stomped out and we never saw him again. The whole time he was muttering "If" to himself.

Sorry dude, I work upfront, I know where they are, not if we have any right now.

Cathlem , Tima Miroshnichenko Report

Final score:

74points

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Darius S. (he/him) cis/grey 6 months ago

I guess "If" was his Manchurian Candidate trigger word.

25points

#16

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless Story Time

I was working retail for an office supply store. I see a customer as I'm walking the sales floor is looking at envelopes. I ask if I can help and he just glances over and hands me a specialty envelope. I know we don't have it, but humor him in looking. I then say politely *"I don't believe we carry this in store, but I can check our website and if we find it I can ship it to you next day at no additional charge".*

He doesn't say anything and keeps looking. I motion to him that I'm going to a front computer to check and will be back shortly. I go to the front and spin around a computer and start looking.

I'm not at this computer but a minute, and all of a sudden a large box of envelopes goes flying past my head grazing my right ear and lands on the ground in front of me and busts open.

I turn my head back around to see the man I was helping is looking at me....fuming. This guy is stark raving mad and just yells *"YOU'RE NOT LISTENING TO ME!!!".*

I thought the guy was having a manic episode, because none of what he was doing made any sense.

I ask *"Did you throw that box of envelopes at my head?"*

He proceeds to yell the same thing *"YOU'RE NOT LISTENING TO ME!!! I want THESE ENVELOPES, WHAT ARE YOU DOING?!"*

My store manager wasted no time and made a B line for the front of the store and threw him out.

My store manager then nervously chuckles, shakes his head, and looks at me asking *"What the hell you'd do to that guy?"*

I just shrugged and said *"Tried to help him find some envelopes, f**k me right?"*.

Luke5119 , Rhodi Lopez Report

Final score:

68points

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Con O Cuinn 6 months ago

Why would you let him leave? Why wouldn't you ring the cops?

15points

#17

About 25 years ago, I worked at a liquor store in a shopping mall.
This one disturbed guy would walk in every day and ask me a strange question, and then leave without buying anything.
Once he asked me if there was a difference between bitterness and rage.
Another time he asked me if you could buy glasses that would blot out the sun completely.
Always wierd stuff like that.
I'd always answer him as honestly and accurately as I could.
I wish that I wrote down his questions every day, there was some good ones.

Peptic_Germ Report

Final score:

67points

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Dread Pirate Roberts 6 months ago

That would be the highlight of my day!

16points

#18

One i always remember... I used to work in a bank call centre, in Australia. A guy calls up and I ask for his name and account number. He says, in a ridiculously over the top posh British accent, "my name... is Ronald... McDonald " and gives a number. I thought for sure this is a prank call, but hold my laughter and look him up just in case I get audited or whatever. HE WAS A REAL PERSON. Poor dude. Might as well have been a clown though with a name and voice like that!

OlCheese Report

Final score:

64points

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Dread Pirate Roberts 6 months ago

LOL I would've gotten fired if I were in OP's position 😆

14points

lostsparrow131986 , Edgars Kisuro Report

#19

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless A slightly disheveled woman comes into our store with her hands full of clothes. I say hi to her, and she ignores me and walks to the back of the store.

In the back are rows of racking with bins full of various parts for purchase. She proceeds to pull out bin after bin, seemingly looking for something in particular. After 5 minutes of this, she crams all the clothes into one of the bins and places it back on the shelf.

She wanders up towards the front and mumbles something about looking for a specific part, but her eyes are darting all over the place and she doesn't seem to be existing on this plane of the universe.

She proceeds to put her forehead down on the counter and rests it there for a full 2minutes while my coworker and I ask if she's ok or needs help.

This lady finally brings her head up and is now holding a water bottle that she had just broken out of the cases of water we had for sale. SHe pops it open, drinks it, grabs a handful of plastic bags from our register and walks out the door.

My coworker and I just stare at each other with a 'WTF JUST HAPPENED' look.

We head to the back and find this pile of clothes still stuffed in the bins, which we bring to the front, assuming this lady is going to come back for them. Nope, never did and we ended up th rowing them in the trash a day or two later.

Final score:

61points

POST

UncleJohn3000 6 months ago

D***s are bad, m'kay?

44points

#20

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I was ringing up a customer and making small talk being my usual goofy self. She looks at me then says “you remind me so much of my son” pauses for a bit and then says “ I miss him so much”.
I guess it’s not the weirdest but has stuck with me over ten years.

Sven_88 , iMin Technology Report

Final score:

61points

POST

Tamra 6 months ago

Very sad.

36points

#21

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless One time I had a customer who insisted on paying for their groceries entirely in pennies. They brought in multiple heavy bags filled to the brim with pennies and spent hours counting them out at the checkout counter. It was definitely an unusual situation, and it caused quite a commotion in the store!

michelle_1108 , Pixabay Report

Final score:

61points

POST

Hippopotamuses 6 months ago (edited)

Interesting. Where I live (NZ) payments in coins have a legal limit. For 5 cents (our smallest value coin) the maxium is $5. A retailer can legally refuse to take anything over that limit.

53points

#22

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless A lady hit me in the face when I told her she had to leave my store if she wouldn't stop harassing other customers.

HottieKara_xxx , Vika Glitter Report

Final score:

60points

POST

Fellfromthemoon 6 months ago

"Lady" has a very loose meaning these days.

31points

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#23

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I sell high end marble for countertops and a couple with a project in palm springs came in. They said they needed about 22 slabs. Now that’s a lot, so naturally I asked for more details about the project. They showed me the plans and it was a compound with 9 master bedrooms, all with their own kitchen. Don’t know if they were swingers or cult leaders but it was the strangest encounter I’ve had so far!

2spooky7ime , Ryan Donnelly Report

Final score:

59points

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Ace 6 months ago

Yes, and then what happened? Sounds perfectly normal to me.

11points

#24

The McDonald’s I worked at in high school charged $0.25 for a cup of water and I had an insane person scream at me and tell me that “God will smite you in hell for profiting off his disciples merely for needing water, which he created for all mankind.” I said cool man, $0.25 if you want a cup though.

waffler71 Report

Final score:

58points

POST

bElLa sTairZz 6 months ago

only 0.25?? its 4 dollars where im at 😭

8points

#25

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless Worked at McDonald's briefly in high school. There was a subdivision being built on the land in back of the building. Group of 10 guys at least all came in to eat and just destroyed the bathroom. S**t literally everywhere. Manager told me to clean it up since I was the newest. Walked right out and applied at the Penn Station down the road.

Jumpy-Author-4985 , Visual Karsa Report

Final score:

58points

POST

Dread Pirate Roberts 6 months ago

Yeah, that would be a hard nope for me too.

24points

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#26

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I work at a grocery store deli, and there is this girl who comes in nearly every single day.

For a while just to talk to me, she was ordering a single slice of cheese nearly every day I was working. She also basically asked where I live and compliments me an unnatural amount.

I recently found out she flirts with almost all the guys in the produce department (as well as asks them on dates), even boys in their teens. She is around 40. She went on a date with the supervisor of that dept., which was a veteran, and he said it was the biggest mistake of his life.

She has also stolen bok choy among other things.

TrulyNotAStalker , Kampus Production Report

Final score:

56points

POST

KillerKiwi 6 months ago

Sounds like mental illness

13points

#27

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless A customer walked to the front desk and asked me if I believed in ghosts. She then explained she was running late because her mother’s ghost was stuck in her house and she was trying to chase it out.

She immediately explained that she had never really liked her mother. After that she asked where I wanted to be buried. She explained she wanted to be buried in a historic cemetery so that people would come visit her.

Then her phone rang and she groaned and walked out of the store and never came back. I never said one word during this encounter. .

MrBigTimeJim , cottonbro studio Report

Final score:

55points

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Hippopotamuses 6 months ago

Mum must have called her from the other side.

22points

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#28

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless Banker at the time. Girl roughly my age (25ish) comes in and is giving me the whole sob story of why she has so many overdrafts and if there is anything I can do to help her out? I had already cleared 3 of her overdraft fees (my max) a sentence into the story, blah blah blah.

I let her know and she immediately responds "oh my goodness I'm so happy I could kiss you right now!

Me: "No stress at all, super easy have a great day!"

her: "No seriously I could kiss you right now..."

She doesn't immediately get up and just keeps looking at me and I have no idea how to politely get out of this situation without awkwardness lol.

thatworkaccount108 , RDNE Stock project Report

Final score:

45points

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Miah Lee 6 months ago

"I don't think your brother would appreciate that"? That will totally change the dynamic of the conversation...in most places.

12points

#29

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless Had a guy ask me where the exit was, when I worked at a Walmart, he was like 15ft away from the exit. Had to be high as a kite.

BDaddy-50 , monicore Report

Final score:

44points

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Noproblem 6 months ago

If this is the weirdest thing to ever happen to you while working at Walmart, you’re doing okay.

86points

Woman Moves Out Of Parents' Home After They Asked Her To Give Her Space To Brother, They Freak Out

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#30

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless Helped a woman with getting a huge dental claim paid and forgot about it. Months went by and I'm on a call when someone is tapping my shoulder. It was her and she's hugging me while all these admin people were dragging her off.

The68Guns , Karolina Grabowska Report

Final score:

41points

POST

Maartje 6 months ago

Not sure I understand the situation.

5points

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#31

I was a telemarketer back in the early aughts.

We didn't even sell anything, it was for a membership based wholesale company for home renovation materials. We'd call people and just offer them a free pass to come check out what we had on offer.

One guy was actually really kind and knew (or didn't) that our calls weren't recorded. He was eating dinner and reading a book and offered to read it aloud to me. I accepted his offer and he gave me until the chapter ended, a solid 10+ minutes. I like to think he was lonely and it made his evening a little better too.

On the flip side, there was a guy who became violently irate with one of my coworkers, who admittedly was egging him on from his initial anger at receiving the call. The guy proceeded to find out where our office was, showed up there, and attempted to force entry into the back office area to beat this dude's a*s.

Cut to about two months later, I got fired for giving zero shits about actually trying there, and I get a job at a factory nearby. I'm telling this story to a couple new co-workers and a guy within earshot comes up to me and asks me what company it was.

Guess who he ended up being?

damnocles Report

Final score:

22points

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Trentin Quarantino 6 months ago

Could bethe book dude, the guy who wanted to beat the colleague's a*s, or the colleague whose a*s was going to get beaten. Not really clear here.

16points

Woman Refuses To Chip In For Babysitting Because She Doesn’t Even Have Kids, Asks If She’s A Jerk

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#32

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless This one time, man, this dude walks in wearin' a full-on astronaut suit. helmet and all. i'm thinkin', "is this guy for real?" but he just strolls up to the counter like it's no big deal.

turns out, he's preppin' for a space mission or somethin' and wanted his last earthly coffee fix. i'm like, "sure thing, spaceman," and whipped up his order. but get this, he asks if i can make it with moon dust or some crazy stuff like that. i'm just standin' there like, "uh, sorry dude, we're fresh outta moon dust today."

he chuckles, pays for his drink, and floats outta there like he's headin' for the stars. talk about outta this world, right?

shaybestie , murat esibatir Report

Final score:

21points

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XanthippeⓐWulf🇨🇦️️🇬🇧 6 months ago

Whaaaaaaaaaat did I just read?

8points

Technicolor_Reindeer Report

#33

I used to work at an upscale chocolate store and this woman who was clearly high came in and bought a bunch of stuff, meanwhile she's telling us about how she and her BF were going to strip club that night and it wasn't a problem to her because none of those girls could compete with what she had, meaning her boobs which she then flashed at us.

Final score:

20points

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UncleJohn3000 6 months ago (edited)

Ma'am, we sell pastries, not pasties.

24points

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#34

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I worked at Yankee Candle. Someone came in and sincerely asked if we sold dog food.

SnooFoxes6550 , Mike Mozart Report

Final score:

20points

POST

M O'Connell 6 months ago

A dog food scented candle is NOT something anyone needs in their life.

9points

AdditionalNewt4762 Report

#35

I'm a flooring installer. We were installing new glue down carpet in the hallways of an apartment building and had all the doorways taped off in huge Xs with signs up and a f****n lady comes literally rolling through the glue on a computer chair with tape across her forehead to her apartment because she couldn't wait 5 minutes for us to flip one side of the carpet over...f*****g tape all over her face lol.

Final score:

20points

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Jessica SpeLangm 6 months ago

I would be charging her the cost of that ruined glue. I'm sure that this maintenance was posted at least a week in advance so the residents knew what was going on and how long they would have to stay out of the hallway.

8points

#36

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I was cleaning bathrooms once and this little old lady walks up and asked to use it "I'm almost done miss, I'll be a minute but there's a bathroom about 100ft that way since you drove up here. she smiled and said "Okay take your time."

She smiled and nodded and walked back to her Chevy caprice with 3 of her friends or family in there.

All old ladies.

Minutes later I hear men yelling and laughing, "Yeah this old woman came in and kicked me out?"

I stopped what I was doing and ran out. I saw the old 90s Caprice mobbing out of the park like as if a drive by just happened and a customer came up.

Apparently mid-s**t the old ladies came in and booted every man out and one stood guard so they could use the bathroom. One apparently was berrating them for using the men's rooms and said they can hold it.

yeeterbuilt , Grant Hughes Report

Final score:

19points

POST

ElfVibratorGlitter 6 months ago

I'm late to the party and everything has been deleted.

3points

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#37

A woman attacked the manager with a small metal shopping basket on the head because it was time to close the store and she had not finished her shopping while her child was at the checkout with me, negotiating with me to pay the money that was missing to purchase a lunch box for his school (which I did).

Another in a fine grossery store, a man came to see the breads in my bakery department, I was 18 years old and I was new. He shows me a loaf of bread and asks me if the bread is biological or organic. I didn't really understand the difference. He asks me lots of questions about sourdough and the seeds they contain. Extensive and unnecessary questions just to catch me in the wrong. Until he got angry and yelled asking for the manager (who luckily was my friend) yelling at the manager to fire me and that I was completely stupid, because who doesn't know the difference between biological or organic.

Doughnutfruit Report

Final score:

18points

POST

Rebelliousslug 6 months ago

Grossery

11points

#38

When I was in college I worked for a pizza department inside a grocery store. There was a man who would always order a pizza with with triple veggie (meaning a veggie pizza with 3x the normal amount of veggies). He would then dump as much red pepper flakes as he could on the whole thing. Literally would open the jar that we kept the red pepper flakes in and pour the entire thing on his pizza. every. damn. time.

chewwster Report

Final score:

15points

POST

Miah Lee 6 months ago

*plot twist* he never ate the pizza, he just took it home for the people he didn't like.

6points

#39

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless I told a customer about FREE distribution on an item. That's right, "FREE!" I could not get him to understand? He replied. "I don't know what you're up to but I don't want any part of it."

Looking back today, I just have to scratch my head?

Distinct_Extent7778 , Pixabay Report

Final score:

15points

POST

Con O Cuinn 6 months ago

What's free distribution? Free delivery?

12points

#40

Customer Service Employees Share 30 Encounters With Clients That Left Them Speechless There were several instances where a customer would ask me where they could find something, I would tell them and even point them in the direction, then I’d walk away and they’d just silently follow me as if I’d didn’t give them clear instructions on where to go.

Punny-Aggron , Liliana Drew Report

Final score:

13points

POST

Kelly Scott 6 months ago

The stories I could tell working grave at a 7-11 would fill a book.

3points

Hey there! I'm Austeja, a writer with a knack for capturing everything from family dramas to the latest meme trends at Bored Panda. Armed with a Bachelor's degree in business management, I blend expertise with creativity to deliver engaging articles. I love spicing up my pieces with insights from experts in the industry, ensuring the readers get interesting information. When I'm not typing away, you can find me jet-setting to sunny destinations, hunting for the perfect palm-fringed oasis, enjoying leisurely brunches with friends or binging various TV shows!

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I am a Visual Editor at Bored Panda. While studying at Vilnius Tech University, I learned how to use Photoshop and decided to continue mastering it at Bored Panda. I am interested in learning UI/UX design and creating unique designs for apps, games and websites. On my spare time, I enjoy playing video and board games, watching TV shows and movies and reading funny posts on the internet.

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What do you think ?

POST

Cam 6 months ago

Okay i have one i need to share. So, grocery store near downtown. Late summer so harvest season. Our store sells veggies is bulk boxes around this time, so I was wondering about making pickles. This woman walks in, pretty and low to mid 20s maybe. Very normal. She's just buying 2 packs of pickling salt. Me- "Are you making pickles?" Searching for some inspiration. Her- "Not exactly." After a questioning pause. "I'm preserving animals." Now my mind jumps to animals in jars ('nah thats not salt'), or could it be backyard taxidermy?? No way. There are some labs nearby though. Me- "Is this... for a job?" Her, passion in her voice. "Oh no, I *wish* I got paid for this." I gave her her receipt, and she was on her way. Meanwhile I'm left with more pressing questions that will never be answered.

10points

Do-nut touch da donut 6 months ago (edited)

I- really hoping shes not secretly an animal killer o.0 Edit: i meant seriel killer, like pets, etc i forgot about hunters

4points

Mike F 6 months ago

These were cool!

5points

Rayne OfSalt 6 months ago

During my short retail stint, for a while there was a woman who would come in on saturday afternoons and show her boobs to whoever was cashier because "they needed the stress relief".

4points

jenjie.newt 6 months ago

Wait the boobs or the cashier

1point

Mad McQueen 6 months ago

Early 2000s worked at Burlington coat factory. Had customer come in to return a suit. We usually didn't take suit returns. Tailoring mostly the issue. But this looked worn and had powder on it in spots. I called the dept mgr and my mgr over. As I'm waiting I'm checking pockets in case it was worn to look for something personal to confirm it and be able to deny return. I found something all right. A funeral card for a service. The suit had been on the body hence the powder. They cremated him an wanted to get the money for the suit back. Yeah so that didn't happen. The money back that is.

2points

Neopet22 6 months ago

Not sure if weird but for sure creepy. In my early 20s I worked in the fashion department in a Walmart. One day I was putting away new stock of men's underwear packs. Our men's underwear aisle was kind of in the corner of the store but it was also fully facing a pathway that will take you to the front door and all the cash registers. A tall,bulky man in maybe his 40s comes to me and asks me for help. What size he needs and blah blah. I Try to help the best that I can but I get a very weird vibe from how he talked to me and some stuff he was asking was inappropriate (I honestly don't remember what he asked,I just remember it was creepy). I do recall he complimented my jeans which was odd. At one point,I turned to put some socks away on a top spot and he passed me from behind while putting himself right against my backside. He had space to move without touching me but he chose not to. I ended up leaving the aisle shaking,told one of the girls I can't go back there and the store manager

2points

Violet Radar 6 months ago

I used to wait tables back in the 90s. One night I had a couple come in, spend about two hours slowly having a meal including appetizers and wine. By the end of those two hours, they were sure I was the one who was meant to carry their child and they offered me $10,000 to be their surrogate.

1point

T 6 months ago

Worked at a deli and we'd often have samples of the fresh ingredients used for whatever was in the case. That day, it was cashews. Lady comes up to the counter to order and I offer the sample to which she replies, "Oh, no thank you. I've already had my cashews today."

0points

Christie Tondu 6 months ago

And one more, which I sadly wasn't there to witness...I used to work for Petco and there was a group of ppl going around stealing from one store and then going to the next county over to "return" said items. Night manager was called because they obviously didn't have a receipt, and she knew from other stores descriptions, etc, that these were the thieves. She told them she couldn't take the return and then went to the office to call the cops. The perps followed her and while she's on the phone, start beating her with the stolen item, which was a big retractable leash. So now the cops got them for theft and assault. She needed a few stitches and had a black eye.

0points

Christie Tondu 6 months ago

I have a few - I used to work for FedEx office and a coworker was helping a man on one of the computers and he started petting her arm and said 'i like a hairy woman' 🤢....and my best one: I was working the health and beauty section of a big box store. I had a toothless, haggard looking man come up to me and say "where's your lubrication?" And because I don't want to think of him having sex, I ask for clarification and he's like "for sex! Are you stupid?"...I point him in the right direction and he walks away. And I see him with a woman later, who looks like a run of the mill mildly attractive homemaker. She didn't look like she would be with a toothless redneck 🤢

0points

Angie Falzarano 6 months ago

I work in a vintage market and there was a restaurant attached that rented fron the owner. It was a day that the restaurant was closed I was working (only one person works a day) and a guy comes in asking about the chef credentials (which I have no idea) and decides to look around. He sees the paper magnolia flowers and bends down and smells them. Only time I wished I wasn't by myself. The guy was giving off really weird/creepy vibes.

0points

Rebecca Joan 6 months ago (edited)

I was working@a supermarket in a shopping complex with many other stores and businesses. One of the stores was A clothing store called Ruby and Jenna’s. I think it might’ve been just girls clothes like children or preteen clothes. They called our customer service desk one day because somebody had taken a very large dump in their changing room and casually dropped a dress over and they were wondering if we would send our maintenance man over to clean it up. They would pay him $200 in cash. One of our maintenance guys was getting off work And my boss asked him if he would like 200 American dollars to go over to Ruby and Jenna’s and clean up human feces. He did. He took gloves and disinfecting spray, garbage bags, and made himself $200 off the clock he was also told by our boss to make sure to stick the money in his socks so that his sister didn’t steal his money from him because he was disabled and she stole his disability checks. People Suck.

0points

Crystal 6 months ago

I worked at a call center for years, many bizarre calls. The one that stuck with me was a lady calling, asks “how I’m doing?” I respond “I’m alive.” Long pause. Lady “excuse me? What did you say?!?” Sounding really offended. Me repeating in a confused voice “I’m alive?” Lady gives a pissed off growl hiss and slams phone down. Still have no idea what her issue was, never heard anything from management or anyone else. People are really nuts.

0points

Neopet22 6 months ago

Took me in his office. He went to "help"" this guy but after he paid,he kind of sat by the customer service desk and I felt he was waiting for me. That day my store manager drove me to a mall 15 min away from the store so I can take my bus home from there. I've had a lot of weird encounters with customers there but this was the creepiest for me.

0points

Guess Undheit 6 months ago

The problem with "customer service" is that corporations "think" they have thought of every possible problem and situation, write scripts, hire CS people and give them ZERO authority to address anything that falls outside of those scripts. Then when things DO happen that they haven't accounted for, CS can't solve it and are not allowed or given anyone to contact to solve it. [ Example: A company screwed up data entry, put in the wrong bank account number for automatic payment for a service I wanted. CS had no ability to fix it, those responsible for the fvcukp said THEIR mistake was MY problem to fix. ] The customer gets ripped off or fvcked over, and CS is the only one they are allowed to talk to. Blame arrogant corporations for blind ignorance and refusal to face realities, not customers for getting pi$$ed.

0points

POST

Cam 6 months ago

10points

Do-nut touch da donut 6 months ago (edited)

I- really hoping shes not secretly an animal killer o.0 Edit: i meant seriel killer, like pets, etc i forgot about hunters

4points