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There is a legendary phrase from one of our favorite shows, ‘The IT Crowd,’ that we absolutely love. The members of the IT department pick up the phone and immediately ask, “Have you tried turning it off and on again?” And it encapsulates the essence of tech support in just 9 simple words!

However, what they have to deal with pales in comparison to real-life professionals. The r/techsupportgore subreddit is a fantastic place that’s dedicated to documenting the very worst things that tech support peeps have ever had to deal with while on the job. We’ve collected some of their most hilarious and bizarre posts to share with you, so don’t be shy, scroll down. Oh, and this post might convince you to treat your IT crew to lunch—they really do deserve it.

#1

Coworker Said She Would Only Accept An Official Apple Mouse So I Dug This Out Of Storage And Left It On Her Desk

Coworker Said She Would Only Accept An Official Apple Mouse So I Dug This Out Of Storage And Left It On Her Desk

MayaIngenue Report

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#2

When You Don’t Listen To Your Parents, When They Tell You Too Keep The Music Down

When You Don’t Listen To Your Parents, When They Tell You Too Keep The Music Down

FinishedToxicity Report

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KJ
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Hmmm, if only there was a tool you could use to remove the screws, oh well, I guess it's an unsolvable problem.

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#3

Xfinity Came Out And Installed Cable In A New Room. This Is How They Did It

Xfinity Came Out And Installed Cable In A New Room. This Is How They Did It

cartoonhead Report

The r/techsupportgore online community has been around for more than a decade. It has its roots in early 2012 when it was first created. Recently, it celebrated its 11th birthday as a subreddit. And in that time, it has grown to immense proportions.

At the time of writing, the sub had nearly 592k members who adore the memes and jokes that surround IT staff members in their day-to-day lives. Namely, wires, wires, and more wires!

#4

I've Tried Putting It In Rice But It Hasn't Helped. Any Ideas?

I've Tried Putting It In Rice But It Hasn't Helped. Any Ideas?

the123king-reddit Report

#5

Customer Told Me They Were "Tired Of Hearing The Vibrations"

Customer Told Me They Were "Tired Of Hearing The Vibrations"

GodRaine Report

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The moderator team running the community notes that members will “cringe to the brink of passing out after a few minutes looking at this subreddit.” They add that the group isn’t meant for, you know, actual tech support.

If you need urgent help or some friendly advice, there are other subreddits and places on the internet where you can go. One place that’s very useful is r/techsupport. (Though do actually restart your device and see if that clears any issues up before you reach out to them.)

#8

"Structural" Cabling

"Structural" Cabling

aquaritis Report

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v
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Amazingly enough, there are actually things that can be bought to cover a channel in the concrete that will protect the cables AND allow easy passage over the channel AND allow the future addition/removal/replacement of the cables.

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#9

Spilled Acetone On My Laptop And Now It's Mocking Me

Spilled Acetone On My Laptop And Now It's Mocking Me

putridtooth Report

Meanwhile, r/techsupportgore is about having fun while posting mind-melting pics of tech gone wild. The keyword here is ‘fun.’

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Before you start posting every single IT-related pic you’ve found while scrolling your social media feeds, there are a few rules that you have to be aware of. And if you plan on being a long-term member of r/techsupportgore, instead of just passing through, you have to keep them in mind.

#11

I Think My Psu Has Some Kind Of Error

I Think My Psu Has Some Kind Of Error

the123king-reddit Report

#12

Mullet PC, Business In Front And Party In The Back

Mullet PC, Business In Front And Party In The Back

sirawesome63 Report

For instance, you shouldn’t post photos of devices with cracked screens. They’re incredibly common in real-life and don’t count as ‘gore’ in this context. What’s more, computers coated in dust also usually aren’t ‘bad enough’ to warrant being shared on r/techsupportgore.

Meanwhile, the community also values short-format videos. Namely, you shouldn’t post videos that are longer than 30 seconds. “This is plenty of time to show what needs to be shown,” the mods explain.

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#14

The Things You Find Working A Helpdesk Job At A Failing University

The Things You Find Working A Helpdesk Job At A Failing University

Rilough96 Report

While it seems slightly silly (and maybe even magical at times) that restarting your device helps solve some of the issues you’re having, there’s some solid logic hiding behind that. According to ‘Acronyms,’ when there’s an issue with modern computers, it’s usually because one of the programs is struggling or “two conflicting commands” confuse the machine.

So when you turn it off and on again, you’re resetting the device to its initial state. Everything starts over again, completely fresh.

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A while ago, redditor u/Coffeechipmunk, one of the moderators running r/techsupportgore, opened up to Bored Panda about the community.

“I feel like the community has grown different tastes for the subreddit over time, for sure. For a while, cable gore was boring, cracked screens, etc. Now? Bad wiring is loved,” they told us during an earlier interview.

#19

My Mom Hasn't Cleaned Her Computer Since The Day She Got It, And She Got It 6 Years Ago

My Mom Hasn't Cleaned Her Computer Since The Day She Got It, And She Got It 6 Years Ago

True_Salty_Boii Report

#20

Just Found Out A Sales Rep’s Laptop Has This Going On. I Freaked And Told Them It Needs To Leave The Building And Shouldn’t Be Used. Was Told They’ll Just Order A Battery I Shouldn’t Start A “Panic” Meanwhile She Brings This Thing Home And Told Me She Leaves It In Bed And On The Couch

Just Found Out A Sales Rep’s Laptop Has This Going On. I Freaked And Told Them It Needs To Leave The Building And Shouldn’t Be Used. Was Told They’ll Just Order A Battery I Shouldn’t Start A “Panic” Meanwhile She Brings This Thing Home And Told Me She Leaves It In Bed And On The Couch

Kaden_LT Report

According to the mod, the foundations of the sub are built on the idea that the community is meant for sharing “stuff in the tech support or IT field that's a computer comparable version of gore.” So instead of “a heart ripped out, it’s CPU pins.” The mod quipped: “Slightly less awful.”

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Redditor u/Coffeechipmunk told Bored Panda that some of the worst cases of tech gore that they’ve seen include devices “with bugs in it” which they think are “the worst.” Among the top worst cases is also “the guy who got a laptop full of milk.”

#22

What Horrors Were On This Drive?

What Horrors Were On This Drive?

Rutch Report

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Rod
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is common procedure when we go onsite and customer wants to be 100% sure his data is deleted : he pays for our hard drive and we drill it to oblivion.

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#23

Someone Found This By Magnet Fishing In A Lake

Someone Found This By Magnet Fishing In A Lake

GuRex Report

#24

Co-Worker Decided To Wipe The Monitor With Clorox Bleach Wipes

Co-Worker Decided To Wipe The Monitor With Clorox Bleach Wipes

cltdyna Report

During another interview, the moderator told Bored Panda that a lot of the content shared by members of the sub “does rather well.” The only exceptions are when people actually try to get real tech support.

Meanwhile, the reason for the subreddit’s continued success is just how fun it is. “In a time where most of the internet can be incredibly serious and most times saddening or angering, r/techsupportgore is fun because you go on it and you can laugh (and/or cringe) at the crazy posts. Where else can you see a post like, ‘Wow, these cables really are messy’ to, ‘A lizard fried my motherboard’ back to back? I love our growing community. They're a bunch of people that just enjoy tech and to some extent, the worst of it,” the moderator said.

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#25

I'm Getting Tetanus From Looking At That

I'm Getting Tetanus From Looking At That

YawninglyTaut Report

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David
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The things they don't show you in those photos where they are working from a chair by the ocean.

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#26

Customer: My Laptop Turns Off After One Or Two Minutes After I Press Turn On Button. We Diagnosed Laptop, And Found That After Few Seconds, Vent Of The Laptop Gets To 75°c So, Opened A Laptop And Found "Piece Of Carpet" (Brand: Cat&human Carpets) Blocking The Cooler

Customer: My Laptop Turns Off After One Or Two Minutes After I Press Turn On Button. We Diagnosed Laptop, And Found That After Few Seconds, Vent Of The Laptop Gets To 75°c So, Opened A Laptop And Found "Piece Of Carpet" (Brand: Cat&human Carpets) Blocking The Cooler

ZuborInside Report

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Robert T
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Some laptops are notorious for this. My old Sony Vaio had a dreadful radiator design that meant it had to be cleaned out a couple of times a year. I've also had a powering off issue with a new laptop which due to a BIOS update started getting false readings from the CPU thermal monitors and shut itself down without warning at various times of day.

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#27

Thats Peak Explosion Risk

Thats Peak Explosion Risk

Inkednasty Report

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Kira Okah
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That goes way beyond spicy pillow territory, spicy brick looking ready to blow.

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We are big fans of the subreddit here at Bored Panda, and we’ve been following its growth over the years. For some more recent features about r/techsupportgore, check out our earlier article here and here, as well as here, here, and here.

#28

Running The Front Desk Phone And Internet

Running The Front Desk Phone And Internet

Computer_Panda Report

#29

Business Grade Is Usually 48+ Ports. Need 44 More Of These

Business Grade Is Usually 48+ Ports. Need 44 More Of These

YawninglyTaut Report

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Robert T
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

At what point does it become cheaper to just buy a switch? (For those not in IT, a switch is an intelligent hub that switches network packets between multiple devices).

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Which of these tech disasters made you facepalm the most, Pandas? Have you ever had to deal with anything even remotely similar? Do you work in tech support and have you ever seen something like this with your own two eyes? You can share your opinions and experiences in the comments. And remember: before asking for help, try turning it off and on again!

#31

I Can’t Believe I Work Here

I Can’t Believe I Work Here

mastermoolah Report

#32

The Network Installation At My Job. It Is As Stable As You Think

The Network Installation At My Job. It Is As Stable As You Think

aruisehu Report

#33

The New Shielded Twisted Pair Cat 7

The New Shielded Twisted Pair Cat 7

injustice_done3 Report

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nobodyever
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

You can see someone tried to tie them like braids bun slacked and gave up on the way.

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#34

Imagine The Smell

Imagine The Smell

FinishedToxicity Report

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David
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

blue lights, a smoke machine - CSI Miami taught me this is a club and the owner or bartender knows something about the murder that occurred after the drug deal went wrong.

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#35

Burn In So Bad, You Can See The Colors Of The Original Image

Burn In So Bad, You Can See The Colors Of The Original Image

erds123 Report

#36

Ftp "Server" In A Client's Mop And Broom Closet

Ftp "Server" In A Client's Mop And Broom Closet

Yukanojo Report

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James016
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I once had a client who kept their server in a cupboard under the stairs. I suggested they move it as could overhear and crash as well as getting dusty. They said it was fine where it was. A month later they call me as it is not working. Sure enough the insides are covered in dust and fluff. I clean it out and set up up in a more open area. Then they complained to my bosses that I sabotaged it. They got my side of the story and went back to the client saying that I advised that this could be an issue and you chose to ignore said advise so too bad.

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#38

Modern Flip Phones Are So Revolutionary, It's Now Hitting The Gpu Market At Well

Modern Flip Phones Are So Revolutionary, It's Now Hitting The Gpu Market At Well

LukakoKitty Report

#40

Farewell Rickety Rack, You May Be Cheap And Nasty But You Did The Job

Farewell Rickety Rack, You May Be Cheap And Nasty But You Did The Job

Tooleater Report

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Robert T
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Nothing wrong with that. I had a server rack made out of an Ikea shelving unit. Variable height shelves with metal reinforcement down the load bearing edges. Worked a treat and easily took the weight of a Sun workstation and several other machines.

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#41

I Present To You This. They Put It Inside An Oven, Forgot About It And Then Turned The Oven On

I Present To You This. They Put It Inside An Oven, Forgot About It And Then Turned The Oven On

BroLegendCZE Report

#42

This Cool Asus Device Allows 2 External Displays. Theoretically

This Cool Asus Device Allows 2 External Displays. Theoretically

YawninglyTaut Report

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#45

Rtx 3080 Ultimate Gore Cooling Edition

Rtx 3080 Ultimate Gore Cooling Edition

FuriousAnalFisting Report

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#46

We Still Don't Know The Full Story Behind This. It Was Left On The Av Repair Desk At A School District. I Was Actually Able To Get The Motherboard Running In A Different Chassis And Pull The Serial Number. The Tech At The School That Serial Belonged To Said They Didn't Know About It

We Still Don't Know The Full Story Behind This. It Was Left On The Av Repair Desk At A School District. I Was Actually Able To Get The Motherboard Running In A Different Chassis And Pull The Serial Number. The Tech At The School That Serial Belonged To Said They Didn't Know About It

HaggardMelon Report

#47

Someone On Fb Posted This After Saying His Charger Kept Getting Taken At Work

Someone On Fb Posted This After Saying His Charger Kept Getting Taken At Work

mesdvdna Report

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Anyone-for-tea?
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Why do some plugs not let you turn them off at the wall? In the UK all our plugs can be turned off at the wall, and we are always advised to do this to save money and cut down on the fire risk as things like toasters can spontaneously catch alight if they’re not turned off, according to a fire safety brief I received a couple of weeks ago!

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#48

I Proudly Present The Rs232 Unfukker 3000

I Proudly Present The Rs232 Unfukker 3000

Sp4wi Report

#49

"I Don't Know Why, But The Vga Port Not Working "

"I Don't Know Why, But The Vga Port Not Working "

SaoriTakebe Report

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YTK
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

“Sir, it clearly states in the manual NOT to feed your computer Taco Bell.”

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#50

Serious Question: When Do You Guys Start Disciplining People For Damaging Company Property?

Serious Question: When Do You Guys Start Disciplining People For Damaging Company Property?

runredrabbitdotexe Report

#51

Customer Forgot The Electric Stove Was Still On

Customer Forgot The Electric Stove Was Still On

SomeOtherLlama Report

#52

"Scratches At A Level 6 And Deeper Groves At A Level 7"

"Scratches At A Level 6 And Deeper Groves At A Level 7"

Paelyne Report

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#53

Customer Complained About Poor Internet Connection. Patch Cable Sitting On The Electric Baseboard Heater Just Miiiiggggghhhhtt Have Been The Issue

Customer Complained About Poor Internet Connection. Patch Cable Sitting On The Electric Baseboard Heater Just Miiiiggggghhhhtt Have Been The Issue

ZappBrannigansLaw Report

#54

Friend Of Mine Wanted Replace His Thermal Paste.. Assured Me I Don't Need To Come Over Bc He Knows Where It Goes

Friend Of Mine Wanted Replace His Thermal Paste.. Assured Me I Don't Need To Come Over Bc He Knows Where It Goes

xJunoDraws Report

#55

Proprietary Connectors Be Damned

Proprietary Connectors Be Damned

rangerxs1 Report

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#56

I Was Called Into Work Because Our Voip Phones Were Down And Passed By This…

I Was Called Into Work Because Our Voip Phones Were Down And Passed By This…

blackhawkgooner Report

#57

Ah Yes The Best Nas

Ah Yes The Best Nas

waffelking2000 Report

#58

I Replaced The Ssd And Mixed Up Some Screws

I Replaced The Ssd And Mixed Up Some Screws

cvtudor Report

#59

Given Enough Time, The Head Can Cut All The Way Through The Platter

Given Enough Time, The Head Can Cut All The Way Through The Platter

bolhuijo Report

#60

My Cities Xmas Lights Display Power Distribution. 2 Of About 50 Like This

My Cities Xmas Lights Display Power Distribution. 2 Of About 50 Like This

HackerBill Report

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Seadog
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

At least it keeps them dry. Squirrels on the other hand love power cords.

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#61

Airflow Improved

Airflow Improved

GmVik3 Report

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#62

Im Scared To Fine Out Whats Inside

Im Scared To Fine Out Whats Inside

maguatier Report

#63

Fan Failure

Fan Failure

415Legend Report

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#64

The Things You Have To Do To Keep The Xbox From Overheating

The Things You Have To Do To Keep The Xbox From Overheating

Serious_Fun7333 Report

#65

Almost Time To Say Goodbye To The Old Ericcson Pabx , Worked Hard For The Last 20+ Years

Almost Time To Say Goodbye To The Old Ericcson Pabx , Worked Hard For The Last 20+ Years

99th_Ctrl_Alt_Delete Report

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Robert T
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I remember the one at my old office could pick up police broadcasts. We were puzzled one day when we heard what sounded like a police channel, clear as day coming through the phone speakers. There was a police motorbike outside!

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#66

Well, That Explains Why My Hotel Room Remote Only Works When It Wants To

Well, That Explains Why My Hotel Room Remote Only Works When It Wants To

ForumT-Rexin Report

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Billy Harrelson
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is why you get yourself a universal remote. Especially nice at those hotels that use cheap universal remotes for the new TVs that don't have buttons on the TV itself (keeping you from switching to HDMI).

#68

My Mother's College Laptop, Which Still Works And She Completed Her Semester On It. She Refuses To Get Rid Of It Or Try To Fix It

My Mother's College Laptop, Which Still Works And She Completed Her Semester On It. She Refuses To Get Rid Of It Or Try To Fix It

Anuyushi Report

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Adam Zad
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If it moves and shouldn't, duct tape. If it doesn't move and should, WD-40.

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#69

Lenovo Claimed "Water Damage"

Lenovo Claimed "Water Damage"

IAMBUDE Report

#70

Client States Laptop Behaves Erratic When Plugged Into USB C Dock... Found Yer Issue

Client States Laptop Behaves Erratic When Plugged Into USB C Dock... Found Yer Issue

TechIoT Report

#74

Case Got Slammed So Hard In Shipping The Cpu Dented The Heatsink

Case Got Slammed So Hard In Shipping The Cpu Dented The Heatsink

gilbertsmith Report

#75

Can You Spot The Previous Technicians Mistake? Phone Just Came In And Won't Turn On. Customer Is Complaining About The Phone Getting Hot

Can You Spot The Previous Technicians Mistake? Phone Just Came In And Won't Turn On. Customer Is Complaining About The Phone Getting Hot

qhoeger Report

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Kira Okah
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

"Do not[...] puncture" is literally written directly above where you stuck the screw...but of course reading is for plebs I suppose...

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#76

Dear Oems, Stop Trying To Water Cool Things As You Suck At It. $3000 Zotac Magnus' Failed Cooling System Teardown

Dear Oems, Stop Trying To Water Cool Things As You Suck At It. $3000 Zotac Magnus' Failed Cooling System Teardown

Speedy_Greyhound Report

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#78

Well There’s The Problem

Well There’s The Problem

the123king-reddit Report

#79

Somehow It Still Boots

Somehow It Still Boots

Fried_dwarf Report

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Ken Beattie
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've seen a few similar to this. It depends what the traces in that area are used for. Some are obviously for the onboard video out so if that's not used they might be lucky. Had a couple mobos with sporadic crashes and when you checked the components there was one or two bulging capacitors. So whenever that section of the board was in use it'd fail and crash.

#80

The Amount Of Disassembly Required To Replace The Hard-Drive In A Cheapo Walmart Hp Laptop

The Amount Of Disassembly Required To Replace The Hard-Drive In A Cheapo Walmart Hp Laptop

rainnn_x Report

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Robert T
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

HP laptops are a right arsepain to disassemble. Gone are the days that they had removable panels to get at the memory and harddrive.

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#82

"My Son Wants To Get In It Too! He's Already Connected The Wire For You" Client While Mounting Access Point In The Office

"My Son Wants To Get In It Too! He's Already Connected The Wire For You" Client While Mounting Access Point In The Office

AusnapDarnhouse Report

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M O'Connell
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is what happens when someone without experience terminates a non feed-thru RJ45 plug. Modern switches can be surprisingly resilient to mis-wired pairs. OW/O/GW/BL/BLW/G/BRW/BR

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#84

Pimp My Dell

Pimp My Dell

SATADrive420 Report

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#85

Roomies Somehow Managed To Break This Off

Roomies Somehow Managed To Break This Off

Sharkbot9990 Report

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Gamin Coda
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's bad placement for a wall written in braile. (The ending of this story will shock you!)

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#86

Just A Friendly Reminder Not To Leave Your Laptop In Your Car When It's 0° Overnight. Yes That's Condensation

Just A Friendly Reminder Not To Leave Your Laptop In Your Car When It's 0° Overnight. Yes That's Condensation

LakeM0nst3r Report

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Adam Zad
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If you leave your laptop in your car overnight when it's 0°, you may be entitled to condensation.

#88

A Little Accident

A Little Accident

Spiritual-System-367 Report

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M O'Connell
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Is it a system that can run on 1 cpu? Probably, since there's no chip the socket that's been ripped off.

#89

Short Range Taser. I Will Not Be Taking Questions

Short Range Taser. I Will Not Be Taking Questions

redditAdminsArePeds Report

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#90

A Friend Of Mine Asked Me If I Could Look At The Gas Boiler Because It No Longer Produced Hot Water

A Friend Of Mine Asked Me If I Could Look At The Gas Boiler Because It No Longer Produced Hot Water

initial_chris Report

#92

Riddle Me This: What Happens If You Touch Ground Connector On Both Sockets Simultaneously?

Riddle Me This: What Happens If You Touch Ground Connector On Both Sockets Simultaneously?

Dormidont Report

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#94

That Remote Is The Best Thing I've Ever Seen

That Remote Is The Best Thing I've Ever Seen

XOIIO Report

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#95

Colleague’s “Perfectly Fine” Rj45 Termination

Colleague’s “Perfectly Fine” Rj45 Termination

CewlCallewl Report

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M O'Connell
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is why you pay the extra penny for the feedthrough style RJ45 connectors.

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