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There is a legendary phrase from one of our favorite shows, ‘The IT Crowd,’ that we absolutely love. The members of the IT department pick up the phone and immediately ask, “Have you tried turning it off and on again?” And it encapsulates the essence of tech support in just 9 simple words!

However, what they have to deal with pales in comparison to real-life professionals. The r/techsupportgore subreddit is a fantastic place that’s dedicated to documenting the very worst things that tech support peeps have ever had to deal with while on the job. We’ve collected some of their most hilarious and bizarre posts to share with you, so don’t be shy, scroll down. Oh, and this post might convince you to treat your IT crew to lunch—they really do deserve it.

#1

Coworker Said She Would Only Accept An Official Apple Mouse So I Dug This Out Of Storage And Left It On Her Desk

Coworker Said She Would Only Accept An Official Apple Mouse So I Dug This Out Of Storage And Left It On Her Desk

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    #2

    When You Don’t Listen To Your Parents, When They Tell You Too Keep The Music Down

    When You Don’t Listen To Your Parents, When They Tell You Too Keep The Music Down

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    KJ
    Community Member
    2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Hmmm, if only there was a tool you could use to remove the screws, oh well, I guess it's an unsolvable problem.

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    #3

    Xfinity Came Out And Installed Cable In A New Room. This Is How They Did It

    Xfinity Came Out And Installed Cable In A New Room. This Is How They Did It

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    The r/techsupportgore online community has been around for more than a decade. It has its roots in early 2012 when it was first created. Recently, it celebrated its 11th birthday as a subreddit. And in that time, it has grown to immense proportions.

    At the time of writing, the sub had nearly 592k members who adore the memes and jokes that surround IT staff members in their day-to-day lives. Namely, wires, wires, and more wires!

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    #4

    I've Tried Putting It In Rice But It Hasn't Helped. Any Ideas?

    I've Tried Putting It In Rice But It Hasn't Helped. Any Ideas?

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    #5

    Customer Told Me They Were "Tired Of Hearing The Vibrations"

    Customer Told Me They Were "Tired Of Hearing The Vibrations"

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    Anna Demkovych
    Community Member
    2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    They will miss the vibrations once it overheats and stops working at all

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    The moderator team running the community notes that members will “cringe to the brink of passing out after a few minutes looking at this subreddit.” They add that the group isn’t meant for, you know, actual tech support.

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    If you need urgent help or some friendly advice, there are other subreddits and places on the internet where you can go. One place that’s very useful is r/techsupport. (Though do actually restart your device and see if that clears any issues up before you reach out to them.)

    #8

    "Structural" Cabling

    "Structural" Cabling

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    v
    Community Member
    2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Amazingly enough, there are actually things that can be bought to cover a channel in the concrete that will protect the cables AND allow easy passage over the channel AND allow the future addition/removal/replacement of the cables.

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    #9

    Spilled Acetone On My Laptop And Now It's Mocking Me

    Spilled Acetone On My Laptop And Now It's Mocking Me

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    Meanwhile, r/techsupportgore is about having fun while posting mind-melting pics of tech gone wild. The keyword here is ‘fun.’

    Before you start posting every single IT-related pic you’ve found while scrolling your social media feeds, there are a few rules that you have to be aware of. And if you plan on being a long-term member of r/techsupportgore, instead of just passing through, you have to keep them in mind.

    #11

    I Think My Psu Has Some Kind Of Error

    I Think My Psu Has Some Kind Of Error

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    #12

    Mullet PC, Business In Front And Party In The Back

    Mullet PC, Business In Front And Party In The Back

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    For instance, you shouldn’t post photos of devices with cracked screens. They’re incredibly common in real-life and don’t count as ‘gore’ in this context. What’s more, computers coated in dust also usually aren’t ‘bad enough’ to warrant being shared on r/techsupportgore.

    Meanwhile, the community also values short-format videos. Namely, you shouldn’t post videos that are longer than 30 seconds. “This is plenty of time to show what needs to be shown,” the mods explain.

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    #14

    The Things You Find Working A Helpdesk Job At A Failing University

    The Things You Find Working A Helpdesk Job At A Failing University

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    While it seems slightly silly (and maybe even magical at times) that restarting your device helps solve some of the issues you’re having, there’s some solid logic hiding behind that. According to ‘Acronyms,’ when there’s an issue with modern computers, it’s usually because one of the programs is struggling or “two conflicting commands” confuse the machine.

    So when you turn it off and on again, you’re resetting the device to its initial state. Everything starts over again, completely fresh.

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    #17

    Ticket Said "Second Monitor Stopped Working"

    Ticket Said "Second Monitor Stopped Working"

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    A while ago, redditor u/Coffeechipmunk, one of the moderators running r/techsupportgore, opened up to Bored Panda about the community.

    “I feel like the community has grown different tastes for the subreddit over time, for sure. For a while, cable gore was boring, cracked screens, etc. Now? Bad wiring is loved,” they told us during an earlier interview.

    #19

    My Mom Hasn't Cleaned Her Computer Since The Day She Got It, And She Got It 6 Years Ago

    My Mom Hasn't Cleaned Her Computer Since The Day She Got It, And She Got It 6 Years Ago

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    Hawkmoon
    Community Member
    2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Another 6 years and you'll witness the creation of sentient life.

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    #20

    Just Found Out A Sales Rep’s Laptop Has This Going On. I Freaked And Told Them It Needs To Leave The Building And Shouldn’t Be Used. Was Told They’ll Just Order A Battery I Shouldn’t Start A “Panic” Meanwhile She Brings This Thing Home And Told Me She Leaves It In Bed And On The Couch

    Just Found Out A Sales Rep’s Laptop Has This Going On. I Freaked And Told Them It Needs To Leave The Building And Shouldn’t Be Used. Was Told They’ll Just Order A Battery I Shouldn’t Start A “Panic” Meanwhile She Brings This Thing Home And Told Me She Leaves It In Bed And On The Couch

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    Kira Okah
    Community Member
    2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Tech very correct, bad spicy pillow issue with catastrophic risks.

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