Even though I use my computer every day, if you asked me how it works, you’d be met with a deafening silence. I’d like to imagine it as a magic box (probably full of elves) that does as I say and instantly answers my most burning questions. While this might sound absurd, most adults are in a similar situation, as the majority only have basic skills that revolve around email and web browsing. That’s why tech support personnel often struggle to deal with us technologically challenged folks. 

Luckily, a place online exists where they can vent their frustrations that accumulate on the job. Called the “Tech Support Gore” subreddit, it gathers all tech support guys and gals and encourages them to share the worst ways people have mishandled their technology. Scroll down to find the most abysmal examples that caused tech support workers to cringe inside, and don’t forget to upvote the ones that made you appreciate every IT professional.

While you're at it, make sure to check out a conversation with IT professional, technology consultant, and founder of Smart Space IT, Barry Wong, and Dr. Aderinsola Adio-Adepoju, founder of Skilled For Work Academy, a curriculum designed to teach workplace skills to literate Africans, including digital and technological ones, who kindly agreed to provide a few tips on how we can become more digitally proficient.