I took a second job in our local (rural) delivery place for a while. They charged a delivery surcharge, but the drivers were not paid the delivery surcharge.

@Shari H Are you serious!? The audacity!

Maybe but do they give it to the driver

I'm in a big city, and all the pizza companies around here are charging that extra 15% anyway, PLUS the delivery surcharge! They're all within a mile of our house, and the way they add it onto the check makes it look like it's the driver tip. We actually had to call one of the shops to confirm that it wasn't a tip. Now we usually just pick up, but if we do order in, we make sure to tip on top of all the extra fees. I think the companies are adding all those fees on because they're fighting to see who can get away with charging the least for their pizzas; it's crazy how low the actual prices can be. Six bucks for a large with all the toppings you want? Who can stay in business with prices that low? But it's never the delivery person's problem that the company is charging extra fees. They're usually just someone young, trying to earn a bit in a crappy job for not much money.

Things are often over-priced not because they are worth more but to make up for the cost of mismanagement. If you create a business that runs like a well oiled machine your people are loyal and efficient and you can afford competitive prices without screwing over your own people.

Why did you delete your comment?

This comment is hidden. Click here to view.

This comment has been deleted.

That really tied it all up