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10 Dirty Psychological Tricks Restaurants Use To Make More Money, According To A Data Scientist
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10 Dirty Psychological Tricks Restaurants Use To Make More Money, According To A Data Scientist

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According to a popular saying, all is fair in love and war. But some apply this notion to the way they conduct business, too.

So, Dr. Hussein Naji is on a mission to educate himself and others on how they function.

Naji, who holds a Ph.D. in AI & Data Science for Healthcare, made a post on his Threads account last week, exposing the tricks within the restaurant industry designed to game our psychology and pick our pockets.

Learning about these practices is the first step toward protecting yourself from them.

More info: husseinnaji.beehiiv.com

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    There are so many laws controlling how we spend our money when eating out that it’s hard to notice when they take hold of us

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    Here are a few collected by Dr. Hussein Naji that should provide a better understanding of what we’re paying for

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    Image credits: husseinnaji_

    The author of the post told us that it shouldn’t be viewed as an attack on the restaurant industry

    Image credits: Hussein Naji

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    “Marketing is basically a branch of psychology that just means: ‘How can we make people think they want to buy our product’ [and] I love learning about psychology because it helps me understand myself and the world better,” Dr. Naji explained to Bored Panda about the origins of his now-viral thread. “I didn’t intentionally research this topic—I just randomly stumbled upon it online and found it super interesting. So, I decided to dive a bit deeper.”

    “It was funny—and maybe also a bit annoying—to realize that I’m not immune to psychological tricks and have fallen for most of them. I love reading things that help me improve, and I love sharing what I’ve learned with others because if it helped me, it might help them too.”

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    However, the scientist highlighted that the post wasn’t intended as a warning against restaurants being unethical. “I still love going to them. After all, restaurants are just businesses trying to sell their products.”

    “If a restaurant serves great food, has a friendly staff that makes me feel comfortable, and provides a pleasant experience, then I can live with being tricked into ordering that extra dessert. Restaurants are awesome—not only for their delicious food but also because they’re fantastic places to socialize,” he added.

    But, finding the exact line between ethical sales and client manipulation can be tricky. “I’d say transparency and intent are huge factors,” Dr. Naji said. “By transparency, I mean clearly communicating what the customer is buying without withholding important information or making misleading claims to push a sale. By intent, I mean that a sale should always aim to benefit the customer in some way.”

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    “The goal should be a win-win situation where both parties feel satisfied. So, getting me to order that extra dessert is sneaky but not unethical—I know exactly what I’m getting, and I’ll be happy with it ’cause I’m eating delicious pistachio ice cream.”

    For the most part, it seems like dining establishments manage to do this, at least in the US. According to a report on the State of the Restaurant Industry  2025, many restaurant customers—including 64% of full-service customers and 47% of limited-service customers—say their dining experience is more important than the price of the meal.

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    Overall, the study found that 9 in 10 adults say they enjoy going to restaurants. So even if the businesses are pulling some strings, they haven’t gone off the rails yet. Unlike the tipping culture.

    As the reactions poured in, a few extra observations emerged

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    Rokas Laurinavičius

    Rokas Laurinavičius

    Writer, BoredPanda staff

    Read more »

    Rokas is a writer at Bored Panda with a BA in Communication. After working for a sculptor, he fell in love with visual storytelling and enjoys covering everything from TV shows (any Sopranos fans out there?) to photography. Throughout his years in Bored Panda, over 300 million people have read the posts he's written, which is probably more than he could count to.

    Read less »
    Rokas Laurinavičius

    Rokas Laurinavičius

    Writer, BoredPanda staff

    Rokas is a writer at Bored Panda with a BA in Communication. After working for a sculptor, he fell in love with visual storytelling and enjoys covering everything from TV shows (any Sopranos fans out there?) to photography. Throughout his years in Bored Panda, over 300 million people have read the posts he's written, which is probably more than he could count to.

    Viktorija Ošikaitė

    Viktorija Ošikaitė

    Author, BoredPanda staff

    Read more »

    I'm a visual editor here at Bored Panda and I enjoy a good laugh. My work ranges from serious topics related to toxic work environments and relationship difficulties to humorous articles about online shopping fails and introvert memes. When I'm not at my work desk, checking if every single pixel is in the right place, I usually spend my free time playing board games, taking pictures, and watching documentaries

    Read less »

    Viktorija Ošikaitė

    Viktorija Ošikaitė

    Author, BoredPanda staff

    I'm a visual editor here at Bored Panda and I enjoy a good laugh. My work ranges from serious topics related to toxic work environments and relationship difficulties to humorous articles about online shopping fails and introvert memes. When I'm not at my work desk, checking if every single pixel is in the right place, I usually spend my free time playing board games, taking pictures, and watching documentaries

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    Bald Panda
    Community Member
    1 month ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I design menus for a living, and have done so for hundreds or maybe thousands of restaurants. Most of this list is simply untrue. This guy's PhD in an irrelevant field does nothing to change that.

    Libstak
    Community Member
    1 month ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I know right? I mean i can see the benefits unconsciously. In the same way i can see displaying the latest fashions on a mannequin would have all sorts of unconsciously communicated benefits for the seller. Who doesnt use aesthetics to get the best of every experience in life? If you are a restaurant that is gonna just show up without some scheming and manipulation because you are also a foodie who has developed culinary talents by understanding yourself about service, presentation, flavours and how to get a robust experience right? Its all so obviousky a human creative experience from whoa to go, why else would we eat out if not to be dazzled in as many ways as the creative genius of the establishment can muster? How else do they turn a profit for gods sake? Why bother spending money at all if its not going to bedazzle you visually, tastefully, aesthetically? Why would a restaurant not know what loosens the purse strings of patrons?

    Load More Replies...
    Peter Bear
    Community Member
    1 month ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Psychology major here, and this is really going to hurt your brain; literally every aspect of human society is manipulative. That's what we do, as people, we manipulate each other for various reasons.

    Load More Comments
    Bald Panda
    Community Member
    1 month ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I design menus for a living, and have done so for hundreds or maybe thousands of restaurants. Most of this list is simply untrue. This guy's PhD in an irrelevant field does nothing to change that.

    Libstak
    Community Member
    1 month ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I know right? I mean i can see the benefits unconsciously. In the same way i can see displaying the latest fashions on a mannequin would have all sorts of unconsciously communicated benefits for the seller. Who doesnt use aesthetics to get the best of every experience in life? If you are a restaurant that is gonna just show up without some scheming and manipulation because you are also a foodie who has developed culinary talents by understanding yourself about service, presentation, flavours and how to get a robust experience right? Its all so obviousky a human creative experience from whoa to go, why else would we eat out if not to be dazzled in as many ways as the creative genius of the establishment can muster? How else do they turn a profit for gods sake? Why bother spending money at all if its not going to bedazzle you visually, tastefully, aesthetically? Why would a restaurant not know what loosens the purse strings of patrons?

    Load More Replies...
    Peter Bear
    Community Member
    1 month ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Psychology major here, and this is really going to hurt your brain; literally every aspect of human society is manipulative. That's what we do, as people, we manipulate each other for various reasons.

    Load More Comments
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