The entire concept of tipping was to reward your server, bartender, taxi driver, etc, for providing good service. This new culture of asking for a tip BEFORE providing a service (or for providing no actual service at all) is a load of c**p.

Little Ceasars Pizza asked for a tip. All they did was walk pizza from kitchen to pick up kiosk. It's like. . There's a reason I'm buying cheap $7 Little Ceasars pizza 🍕 🤷‍♀️ lol and not better grade pizza. Start posting warning ⚠️ reviews on the places pages so others can be aware what to expect with tipping.

My entire career was in the food industry. That said, tipping is out of hand. I hate tipping on carryout. I have had three times where something was missing from the same place - chicken missing twice on salad, no dressing. Since the pressure to tip is so high now, I just stopped going there.

I despise tipping culture. Just put the proper price in the menu for crying out loud.

I think we need to call out the owners and managers of these types of "restaurants" as the source of this pressure to tip. They are the ones telling their staff that tips are an integral part of their earnings rather than paying real wages. All of the tech investments the restaurants have made in kiosks and such was done to lessen the amount of staff they needed to hire. Some of that cost savings should go to good salaries rather than telling customers that they are paying staff salaries through tips.

ALL "tipping" is inappropriate. Service businesses that pay less than legal minimum are wage thieves.

Papa Murphy's forces a non-zero tip online. It's truly a scam because they were paying their employees a legal wage before, then they added tipping on top of that. The employees don't even take a step, just add their ingredients and slide it to the right.

A lot of this fairly recent "pressure to tip" stems from the newer POS (point of sale) systems. Although newer restaurant and store employees may not understand this either. It provides a tipping option in order to increase the client base for companies selling the system. I do tip 20% minimum for anyone providing a service, restaurant delivery or eat in, hair salons, rideshare, etc. I tip 10% for some takeout, like my local Chinese restaurant because they get the order together, pack the rice, even cook some appetizers while I wait. I am in the US however, where tipping for this work is customary and in restaurants staff aren't even paid close to minimum wage because antiquated federal law allows it. It also allows parents to use children as employees in their businesses. Time for a big change!

Let’s get pissed off at the owners of these places who are using the public to make up the difference between the pittance they pay their employees and an actual livable wage. That’s the crux of the issue, and the actual culprits for the problem. Let’s start chewing THEM a new a*****e or two or three, and get them to pay their people what they deserve—-enough to live on from working just one job—-instead of cheating them out of that basic right by being f*****g greedy, selfish, thieving skinflints.

This is just plain vindictiveness on the basis of extortion.

I would have asked for the manager right there and complained. Managers need to know this is taking place and they need to handle it immediately. If the manager gave me grief, I would have gone up the chain. I don't accept disrespectful behavior that borders criminal actions. Say it with me...EXTORTION! The implication of messing with her food was the act of coercion for the tip not received. The mere fact that her food was cold in 10 mins between interactions and service tells me that they did not prepare it completely which could have caused food poisoning. I know this sounds extreme but nowadays I don't trust anyone who demands a tip prior to service completion especially if said service was done by self service. Our tipping culture in the USA has been off the rails for a long time and I am tired of the BS.

$20 for a wrap?

This would be when you say "Oh, I intend to leave a cash tip after I eat. How do I make sure THE KIOSK gets that money?"

Sometimes I really feel sorry for a lot of the inhabitants of the US (not all of them, look what you voted for...) I've been there but wont repeat the experience thank you. A tip should be for good service and only given after that has taken place. Hope you left a poor review for the place.

'Murica

During the Covid I got carryout from Red Lobster and left $50 for handing me a $40 order. Not so much as a thank you. Kinda turned me against tipping even though I still tip 20% when sitting down to eat. Never could really grasp why, if the food is more expensive in one place or the other why should the tip be so much more even though the waitstaff does the same amount of work in either establisnment.

There's no reason to offer a tip if the ordering process is "automated" or AI-controlled. If there was no human interaction when she placed her order, then no one gets a damn tip, even if a human made and carried the food out.

The solution to this problem is simple. Stop expecting people to work for tips, aka slavery, and instead pay them an actual living wage.

This is nuts. Waiters/waitresses don't get paid like everyone else. They don't get minimum wage. That's why tipping became a thing. Restaurants couldn't pay their people at the time. Now it's just insane. Kiosks should have the tip option removed.

There is no way in hell i would ever tip on a self order kiosk. Or, in case of a fast food restaurant, at all. When i buy take out here in europe, i do not tip either, why would i? I havent tried the food yet, maybe ots awful? If it is good, i come back, that is the only contribution a restaurant owner will get from me. It is getting more and more that people who were never tipped before are now expecting it. The guy who fixed my toilet wants a tip, they guy who installed my stove wants a tip took even the damn AA guy who jumpstarted my motorbike expected a tip. I work retail, guess what, i explain functional clothing to a customer for 30 minutes, you think i get a tip? No, he asks for a discount 🙄. I think the whole tipping thing should be made illegal so people dont feel bad if they so not tip the guy who brings them a damn coffee

Acfast food place if I order off a kiosk I won't tip but a different restaurant thatbI order off a kiosk I will leavecactio but no 15-20%. I will leave at the max 10%. So if your order was $30, I would have left at the max ax 3 tip. They are making your food and providing a little bit of service. They workers are probably making less than minimum wage.

Service people depend on your tips and therefore should provide great service. If the server isn't good their tip lessens. If they are bad, I'll stiff them. I worked many, many years depending on tips. But I am not tipping a machine. It's so sad establishments like the one mentioned don't pay what employees they require enough so that they fight for tips they don't even have a chance to work for. I'm not tipping no machine.

There was no way this was a McDonald's.

I have a little Italian place that makes a very good calzone; I mean it's great, but there's literally no service performed (unless you consider placing napkins/forks in the bag. But, the order kiosk asks for a tip before I've even received my food. They do have a couple of tables that you could eat at if you wanted to, but they don't serve you there. What to do? I wimp out and give a 10% tip. If the food wasn't as good as it is I wouldn't go back. The only employee I ever see is the one who greets me from behind the counter. Once I've made my order he goes to the back and then a bit later brings out the food.

You're actually tipping the kitchen staff...those who actually prepare your food.

Bookworm

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I try to be a decent citizen under capitalism and tip at least 20% for services unless the service was actively bad (looking at you, Uber driver who drove 15-20 mph over the speed limit and had your seat down so low I'm not sure you could see over the steering wheel.) Key word being 'services.' If you actually did something for me, served my table, drove the car, delivered something, I'll tip. If you never came out from behind the counter, nope.

Well, one can hope this will get better in January, new government and all (just guessing this was in the US of A by the $ signs in the price 😂)

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You all hate tipping, but people ARE making your food, cooking it, putting it together, making sure it's right, and giving it to you. A lot of people handle your food to make sure you get what YOU wanted because YOU didn't feel like cooking. You don't want to tip people for making your food and making sure you get everything right, eat the f**k at home. Cook a meal yourself and while you're at it, cook for a friend and give it to them for free just because. Then you'll be almost on the same page as those hard workers who have to deal with your cheap asses. I cannot wait for the 50 downvotes. As a restaurant owner, I stand by my peeps!