I once worked on a customer service line for passport complaints. The list of dumbasserry is long, but among my favourties was a guy at the airport angry that he needed to show a passport for his flight, he was adamant you "don't need a passport for spain". Next one was a family flying london to Florida. The guy was furious that the airport wouldn't let his kids through without a passport. When I told him all kids needed passports to fly internationally, he freaked out and told his kids "this man won't let you see Mickey Mouse this year". They start crying and he demands I tell them why they won't be able to go to Disneyland. I oblige by telling them their dad is a deadbeat and hang up

As a student I worked at a theme park in one of the souvenir shops. It was common for guests to ask for directions to rides and we always gladly gave them. Background info: we had a white-water ride, but no log-flume. One day a lady asked me the way to the log-flume. I told her we didn't have that ride, but I'd happily direct her to the other water ride. Nope, she was adamant, she'd been on the log-flume last year, why had we removed it, this was ridiculous yadda yadda. After several futile attempts I sighed and gave her directions to the nearest log-flume > in another theme park on the other side of the country (including bus numbers and trains to take). She looked at me slightly stunned, so I just said, 'Or would you rather go to [white-water ride]?' She would.

I've found that obnoxious people are actually quite rare, it's just that they stand out more in my memory than normal nice people.

I once managed a restaurant and we also served soft serve, and was interviewing a college educated lady and showing her what we do. Was mixing up a batch of ice cream base and she FREAKED out on me when I was mixing it up with a giant whisk “DON’T STIR IT COUNTER CLOCKWISE!!!” I stopped and asked her why?? She said “It will cause it to Unmix back into powder and water!! You can ONLY stir clockwise!!” This woman was 39 years old and dead serious! Needless to say she didn’t get the job!

I work in a drive thru liquor store. Today a man threw his lit cigarette at me and told me to f**k off and die because I wouldn’t sell alcohol to his 15 yr old son 🤷‍♀️

My sister worked for a loss adjusters in household furnishings insurance. I know this is strictly not retail but it's of a similar vein. Customer had called my sister on a Sunday morning complaining that the nearest Carpet Right shop was shut. My sister pointed out that it opened at 10am which was in about 10 minutes. Customer yelled 'I KNOW THAT!!' She demanded my sister find another Carpet Right store which she did but it was 30 minutes drive away, which the customer decided to go to instead of waiting 10 mins for the store she was outside to open.

These aren't funny, just frustrating...

I used to get a lot of great stories from former IBM techs. Like the man that said every time he used his mouse, the cursor would disappear only to learn that he was putting the mouse directly on the monitor over the cursor.

I once worked in a grocery store. A lady came in and wanted to return the toilet paper she had just purchased. When I asked why she told me "when your boy was bagging it he poked his finger through the plastic and contaminated it". So, holding back laughter, I told her she could get a new pack. But that wasn't good enough. She wanted her money back and a free pack of toilet paper and she wanted the bagger to be retrained or fired for not bagging her items correctly.

Seems like the majority of these are repeats and I know I've seen several of them multiple times.

Nothing kills me more than someone asking what pump they are parked at (Travel stop cashier, everyday occurrence). I know the numbers well enough usually can help someone find their pump, but sometimes they make it hard by trying to tell me what their vehicle make/model/color is as a marker. The numbers are right there on the pump and the pillar as well, and you pull up but don't check this yourself?! 😑 Sometimes I wish we had full service stations in Florida.

Back when everyone could by R-12 a customer once brought a can of freon to the auto parts counter and asked my new counterman to open it for him. He pulled out a can opener and was soon missing his mustache, eyebrows and his hair line had moved back a bit; froze them right off.

Wow wow wow.... I can't even understand how people can be literally this stupid. Like how? How do they live by themselves and raise families and pay bills and such?

When I worked at $ Tree stores. Customers would come in and ask how much was something. Everything is a dollar. I'd say.