I was on the phone with AT&T b/c my phone bill was so high (I used it in Ireland for a family emergency). All I wanted was a payment plan, but once I explained the situation, the gentleman put me on a short overseas plan and marked as starting the day before I left the US. Hundreds of dollars suddenly became $50. I wanted to write a thank you letter but he said he’d get in trouble for doing it. When I asked why he did it, he said two reasons: you didn’t try to weasel you way out of paying and you were really polite instead of yelling like most customers.

one christmas many yrs ago my husband was laid off & savings was low. eventually you have to choose who to pay & who has to wait until next month. one creditor called right before christmas. explained why no payment yet but would get them next. he asked if my child was having christmas. told him yes but a slim one. he put me on hold then came back & said, thank you for being a [blank] customer. your account is now fully up to date with enough on acct for next month. i asked for his name & he laughed, said no way and hung up. bless that man.

We got free drinks at a Subway in London once. My husband and I were talking in our mother tongue and he spoke the same language. And I guess he was just missing home and chatted with us, and then gave us free drinks.

I got my entire order at Chick Fil-A for free because i was the last customer of the day and they had shut down the cash registers.

I live in a military town. As a 6 foot tall guy with a buzz cut, this sort of thing happens several times a month. I've never even thought about joining the military.

My friend's sister worked at a grocery store & she was so ridiculous with scanning only like 1 in 10 of my items, that I refused to go through her line. I might be able to overlook her not scanning one or two things but I am not ok with paying $20 for $300 worth of groceries. That sh@! is too obvious. I don't want to go to jail. Just let me pay for my stuff & go home 😩

As a veteran retail worker: I gave out discounts constantly unless I was at a store that was struggling or it was something that could get me fired. I think most of us do. Then I worked at a bank call center and management gave us all the rule that we could forgive up to $75 of overdraft fees at our discretion to anyone who called and I did it for anyone who wasn't actively mean or rude to me, and I think my coworkers did the same.

At a Younkers department store I asked if a $70 sweater happened to hopefully be on sale. The cashier said no, but that “nothing in this store is worth that much money” and she gave me a discount.

20 years ago, I was working at a now defunct home improvement chain. When we learned that the liquidator was not going to provide the aforementioned bonuses to the management staff. Sooo, when loss prevention came in and removed the cameras, the employee after dark bonus shopping began. Look, I am not into theft, but with the higher ups at corporate laughing at us as we struggled to keep our chins up, and the liquidator was a huge POS , it felt justified.

@Shyla Bouche . Am not . I am a Whisper. All animals.

Free things are nice but some of these are just people stealing from their work. Stealing is stealing