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Wendy’s is a fast-food restaurant but is known for more than just that. It also has a wonderful Twitter account where people come to get a good laugh at their savage roasts, and its name is used in a meme started by the iconic TV series The Office. 

The saying that originated in the series “Sir, this is a Wendy’s” most often means that something a person said is irrelevant to that place and time. Retail employees experience such moments quite often and they shared their funniest and most confusing experiences on Reddit when user darodori brought up the question.

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#1

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Not me, my daughter. She answered the phone, appropriately, "Radiology." Guy on the phone was looking for some test results, but she couldn’t find his name, or his wife’s name anywhere. Long confusing call. Finally she asks for the name of the animal.

"What animal? I’m asking about my wife’s test!"

"Sir, this is a veterinary hospital."

Sparky-Malarky , John Donges Report

Final score:
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kellyhoward_1 avatar
Kel_how
Kel_how
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When I worked in the tutoring center at my college, a guy called asking for help logging his son into our system to make an appointment. After about 10 minutes back-and-forth, I finally ask where he's located. He was in Columbus, Ohio and I was in Columbus, GA and the colleges had similar names

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#2

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I used to work at a drive through coffee stand. Two guys came through, clearly high af, asking for cheeseburgers. We explained that this is a coffee stand, we have breakfast sandwiches, but if they want cheeseburgers they’ll have to go down the street to jack in the box. It took them a solid 5 minutes if us re-explaining this to them before they understood.

Another time it was super early in the morning, working at the same coffee stand. A woman rolls up and it legit looks like she’s sleeping. She orders her coffee and hands me a punch card for a different local coffee stand. I said oh wrong card (happens all the time). She looks at the card, looks at me, looks around, and says “what, where am I?”

And I’ve just realized neither of these people probably should have been driving, yikes

pnwrdh , Ian Sane Report

Final score:
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#3

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I use to work drive through at a Starbucks and I shall never forget Karen Target:

Me: “Hello! Welcome to Starbucks, your total is $6.66.”

Karen: “WHAT?! Target should not be giving out devil numbers to people! I thought this was a family store!”

Me: “…ma’am, it’s your drink plus tax.”

Karen: “well it goes against my Christian beliefs! I need to speak to target about this!”

Me: “Ma’am, this Starbucks is not associated with—.”

I tried. But she kept yelling at me. My shift supervisor was amazing.

throwaway58586368743 , uchiuska Report

Final score:
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#4

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I work at a nuclear power plant.

A few years ago, the control room emergency phone number got out.

We get a call on the emergency line. One of the reactor operators picks it up “xxx power station emergency line”

He hears a click. Then some dude is asking if we want to upgrade our home security system.

The reactor operator is like “do you have like, microwave or infrared detectors? Oh no, we do. Do you have an option for hand geometry scanners”. This goes on for a few minutes and he’s finally like “dude you called the control room for a nuclear reactor. You don’t have anything that could upgrade what we already have. Never call this number again” and hangs up.

I was dying laughing.

Hiddencamper , FirstEnergy Corp. Report

Final score:
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Michael Rowe
Michael Rowe
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I love getting calls on a military base from folks trying to sell security systems. I told one of them "we have Apache gunships and dudes with machine guns, I think we'll be OK. " On a related note, the extended warranty guy wanted to know how many miles we had on our aircraft. He would not take "it's measured in flight hours, not miles" for an answer.

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#5

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Worked at a CA famous burger chain with very few menu items. Guy rolls thru the drive and starts ordering like it's MacD's. Amused, I just let him go on until he stops mid sentence "-oh s**t..." At this point I basically suggested an order that was similar to the one he requested. He said "Oh... Well sure! Thank you!" We had a good laugh at the window and it pretty much made my day. Customer service can be great sometimes.

kyewbensus , David Pursehouse Report

Final score:
104points
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#6

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Not Wendy’s, but Lowes. A guy called the pro desk and asked if he could order a pizza. I told him we’re a home improvement store and he said, “but I’m hungry”.

Well in that case, I’ll contact the CEO and ask him to change the company because Bob wants a pizza.

BurghFinsFan , Martin Monroe Report

Final score:
92points
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#7

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Had a guy scream at me over the phone because I told him I can't transfer money from his savings to checking. Why? I work at a gas station.

Jaycket , Mike Mozart Report

Final score:
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#8

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Had a very entitled husband of the CEO of the hospital I was contracted at as one of my patients once. He rambled off a list food/drinks he wanted brought to his room.

I looked him in the eye and said "I just introduced myself as a Respiratory Therapist, unfortunately I don't have the time to help you with that. I'll relay what you need to the STNA."

Douchebag.

Sorvick , Presidencia de la República Mexicana Report

Final score:
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#9

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) One time this older dude rushes up to order and slams a coupon on the counter saying” I want this!”.

I pick it up It has menu items for KFC. I ask him “What exactly would you like to order?” He instantly gets disgruntled with me for not reading his god damn mind and shakes his finger at the coupon and said “Well Whatever is on the coupon, obviously!?” in a condescending tone.

I just look at him for a minute an say word for word “Sir, this is McDonald’s. I don’t know what you want me to do with this KFC coupon.” He looks at me dumbfounded. Then looks behind me at the menu and around the store, yells “Awh, S**t!” (Like this isn’t his first time walking into the wrong establishment), grabs the coupon and storms off.

Apprehensive--Toe , Mike Mozart Report

Final score:
78points
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scott_gentry314 avatar
Scott
Scott
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I actually worked at a KFC/A&W hybrid that shared a parking lot/drive way with a McDonald's. This happened ALL THE TIME. Thankfully most people were like "whoops sorry" but some would just... flip their sh*t on us.

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#10

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I worked in the tech department of my university’s library. Some guy called and asked who he needed to contact to donate his body to the medical school when he died. I was like 20, and I had no idea how to respond especially since the medical school is another campus. I explained to him that he needed to contact the medical school, and he told me he already had. I was like… okay… I can’t really help you. This is the tech service department of the library. I was on the phone with him for like 35 minutes.

spiderlegged , European University Institute Report

Final score:
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Michael Largey
Michael Largey
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

But he already knows who to contact. He should donate the rest of his body to the same place he donated his brain.

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#11

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I use to work for a politician. We had an ice cream shop next door.

Every day, especially in good weather, people would March into my office and get annoyed I wasn't serving ice cream.

The doors were right next to each other.

Some people came in and pretended they did it on purpose.

I gave all the nice people pens or pins or things.

ReactionEuphoric5362 , Tania Sona Smith Report

Final score:
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enohPilivE
enohPilivE
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The question is did they really mix it up? Ice cream shops give away free samples trying to get your business. Politicians give away handouts trying to get elected. Doesn't seem like too much of a stretch..

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#12

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Former police/emergency dispatcher.

People would call for all sorts of things, like settling an argument over the rules of Monopoly or other board games, answers to crossword puzzles, complaints about the weather, etc.

My favorite over the years:

"The power's out, can you have the fire department come over and hook up a generator? I need to watch the ballgame."

Faelwolf , Raymond Wambsgans Report

Final score:
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#13

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I worked at a screen printing shop. We usually did the local baseball league uniforms. A team mom came to our office and complained for several minutes about how bad the uniforms had turned out. When I finally got a chance to speak, I told her that we had been outbid that year and where she could find the company that did her uniforms.

randomkeystrike , Byron Villegas Report

Final score:
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#14

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I’m a massage therapist. Most people don’t talk during their sessions, but every now and then, I get a client who starts telling me their life story, including their trauma.

Sometimes, I think they overlook the word massage, and just see the “therapist” part.

NerfRepellingBoobs , Celeste Lindell Report

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amybuck2005 avatar
Nathaniel
Nathaniel
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I suppose it is better than the question men will ask of massage therapists.

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#15

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Worked at a resort where the nearby mountain was so large that it had an issue with almost having its own weather system going on. It would be a clear day but the mountain wouldn't be visible and it would be surrounded by clouds. People would ask the staff when the mountain would come out.

I just work here dude. I wouldn't be working here if I could control the weather surrounding a mountain.

anon , Jonas Bengtsson Report

Final score:
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#16

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I actually work at a wendys, and someone tried to use an Arby's coupon

QwertytheCoolOne , Mike Mozart Report

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#17

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Before AutoShack was forced to rename themselves Autozone, I worked at RadioShack and somebody tried to exchange spark plugs. He was upset and was more upset when I told him we don't sell spark plugs. He got a little nasty until I told him to look around.
Now you know why RadioShack had to make AutoShack to change their name. They even used the same colors and font on their signs.

TheRealGlenn , Mike Mozart Report

Final score:
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ledesma-seth avatar
Full Name
Full Name
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's like smash burger and game stop lol. I know a dude who walked into a smash burger and was like "where's all the games?"

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#18

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Guy comes to the seafood counter at work about a year ago. I’m masked, he isn’t. Instantly says “You believe in Covid? You think masks would help even if it were real? Go look up Dr.blah blah on YouTube and learn the truth!”

“So uh, cod is on sale today.”

theprizeidiot , advencap Report

Final score:
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#19

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) A woman came in our shop demanding to help her fix her car because it was our job to do so.

I worked in a pawn shop. I told her that the car repair store was at the corner of the street and she got the address mixed up.

She looked ashamed and I never saw her again

Ok-Age3061 , skhakirov Report

Final score:
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imbriuminarian avatar
Bunzilla
Bunzilla
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

*GASP* BP didn't censor the word päwn! Honestly, BP censors some really odd words.

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#20

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Happened today, just a few hours ago.

I work at a bank and I take a lot of calls (we are open on Saturdays with it mostly being calls). This girl called in and she was younger. She asked for her balance and I gave it to her, no big deal.

Then she asked "I got a question, its not about banking or anything but... are you gay?"

Honestly nothing could have prepaired me for this question. I stayed silent for a bit before chuckling and for some reason I said "Yeah, sure. Now is there anything else I can help you with?"

Ma'am this is a bank. I dont know what to say to that.

Hypoplasia , Les Chatfield Report

Final score:
49points
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#21

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Overheard a dude at a bank drive-thru telling the teller all his info and getting irate that the teller couldn't find his account. About five more minutes went by and I heard him say, "uh... I think I'm actually at the wrong bank..." And the teller just says "well that would make sense why I can't find your account..."

stonedseals , Frank Hebbert Report

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#22

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I used to work in a CD store in the mall. One day a customer walked in and asked where the guitar strings were, I let them know we didn't sell guitar strings, but the music store at the other end of town did. The customer then said, "wait, isn't this *insert local music store name*?" to which I responded, "no, this is *insert local cd store name*" the customer then walked out of the store, looked up at the sign, walked back in and said "huh, I guess you are right" and left.
I was so confused. Did they think I was lying to them about the name of my place of employment or that I had no idea where I was?
Retail is weird.

tacoofdoomk , Franklin Heijnen Report

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deborahharris avatar
Deborah Harris
Deborah Harris
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

To be honest, I can see why he thought a Music store would sell items related to musical instruments too

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#23

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) When I worked in daycare during drop off one morning. This Mom decided to rant about how she’s a lesbian and is leaving her husband for another woman.

I was very confused by that conversation.

cleaning-meaning , Isaac and Aaron Goldberg Report

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michaellargey avatar
Michael Largey
Michael Largey
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If this changes who drops off or picks up the child, It's wise to keep the day care people in the loop well in advance. Ranting is another matter, but divorces with children weaken emotional control.

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#24

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) One time after I finished my meal at a Wendy's I of course wanted some ice cream. I walk up the counter and ask and the counter lady says sorry what is it you want? We have this back and forth a few times before I realized I was asking for a Mcflurry and not a Frosty

Jamason_TheBush , mroach Report

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Lori w
Lori w
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Às a kid I called all chicken nuggets "mcnuggets" lol

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#25

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Worked at a video game store in the late PS2/early 360 era;

Older lady comes, looking kind of like a hippy/home school mom.

She asks for...

A good game for kids?

I offer Lego Star wars.

No, something with more reading?

Before I could answer she followed up with,

How about something educational?

I explained that I don't think there were many educational titles on PS2 and that would be more of a PC situation.

How about something that will teach them old world skills, like shoemaking?

2ByteTheDecker , Rob DiCaterino Report

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#26

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Working at Gamestation in the UK. Had a customer argue with me and all my similarly geeky colleagues that a Mario game for the Xbox 360 existed and we were all wrong/hiding it from her.

DapperAndroid , Laurence Livermore Report

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40points
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caberkley0701 avatar
Chris berkley
Chris berkley
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Worked at gamestop's and same thing happened to me so many times it wasnt even funny, I had to explain that nintendo makes their 1st party games exclusively for their consoles so many times to so many sad kids

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#27

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) A customer came up to me and asked for some haddock. I was like “sure how much?” She was like “enough for 2, so like half pound would you say?” I was like “for two people you probably want a pound” then she talked about how her boyfriend was abusive and she hated him and living for herself now and she’s found god and peace and she won’t let another man ruin her and that she has friends she could ask out who will treat her better, and I’m like “cool here’s your haddock.”

fauxcanadian , Kai Hendry Report

Final score:
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#28

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Was checking in for a flight from Dallas (Love Field) dude in line in front of me was going berserk yelling at the gal behind the counter because she couldn’t find his reservation. His ticket was for a flight at DFW and on another airline....

FreshKittyPowPow , Umesh Gopinath Report

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#29

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Worked at GameStop for a couple years. One day I answer the phone and the guy on the other end goes "Hi, do y'all have video gaming?"

I pause for a moment, baffled, and reply "Y-yes...we're GameStop. We sell video games." The dude goes "No, I mean video gaming." I pause again and hesitantly tell him yes again. I can then hear the excitement in his voice as he goes "Really?! Like slots?!"

I finally realize he's talking about freaking gambling and say "Oh! Sorry, no...we're a video game store. Like games you play on your TV" and he angrily goes "Oh. Well that's misleading" and hangs up. Man actually thought GameStop was some sort of casino.

makenziiko , Dan Keck Report

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basedwang avatar
BasedWang12.3
BasedWang12.3
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It kinda makes sense now since all the tiny slot shops popping up have neon signs saying VIDEO GAMING. I can see some old heads getting that confused.

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#30

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) Had a pissed off customer go "I am being forced to use the services of <insert my company name> and I don't want to."

I told him that he is in fact talking to that company and he doesn't need to use us if he doesn't want to.

my__name__is , Mari Dallavara Report

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dodsonmichelle avatar
Celtic Pirate Queen
Celtic Pirate Queen
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Could have been the "preferred" vendor for his company. I "wasn't allowed" to call Best Buy for computer related issues, but instead had to call an IT company who charged triple the price for the same service. Owner's brother's company.

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#31

If I had a nickel for everytime someone came into the Toys R Us I worked at, asking for pet food I'd have...two nickels, which isn't a lot, but it's weird it happened twice. Grabted, there was a Petco a few stores down, so makes SOME sense, but howdo you screw that up so badly with hiw vibrant TRU was?

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Deborah Harris
Deborah Harris
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Well the one we had before they all closed down sold baby food ... sooooo

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#32

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I went to pick up my McDonald's order that I ordered on the app. The lady that worked there said " are you here to pick up your Starbucks?" I was confused. It was McDonald's.

yesname1 , Stock Catalog Report

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ornurse avatar
Greymom
Greymom
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Maybe she worked both places.. I used to work mornings in a camera store and afternoons as secretary of an engineering firm. At least once (probably more than once) I answered the phone at the engineering firm, " good afternoon, such and such camera." Didn't even realize it until I tried to figure out why the guys in the two cubicles nearest to me were laughing their tails off!

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#33

I was picking up a doordash delivery from Wendy’s and this guy walked in and yelled

“HEY IS THE MANAGER HERE?? TALL GUY LONG BLONDE HAIR. HE GOT ME FIRED AND IM GONNA BEAT HIS A*S.”

The employee told him that manager was not working that day. The dude left and said he’d be back the next day to check again. I took the following day off from doordashing.

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#34

People come to our pharmacy when the doctor sends their script to a different chain nearby. I've had several of them hold up the text message they received as if it's some sort of devil-contract that we have to abide by. Even better because our system sends texts to patients when their meds are DUE for a refill and not yet filled yet, waiting for their response, and they don't actually read it.

Some of them ask for store items that are carried at other chains or medical equipment that you'd find at a more specialized store. In particular, there's often that one customer that holds up some sort of specialized bandage that they got at a hospital or something and we never have something equivalent.

And the insurances... I'll stop there. There's definitely these moments in the pharmacy.

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Bubbles and sparks
Bubbles and sparks
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Coming from the Nethrelands where you could actually only go to your "own" pharmacy or the next from the same branche because they had access to your medicinal information, it was quite the change to have a prescription filled here in Spain. You can go to any pharmacy in the country because your prescritions is on your healthinsurance card (given to you by the National healthcare, every registred citizen has access to it) but.... none know your allergies to a certain medication nor is it printed out on the label when or how many you should take.... With the first handout they will write it out on the box with a pen, like 1-0-1 is morning and evening, but after the first one you are on your own. Also, if any of your new medication has any interactions with what you're already using, you have to figure this out by yourself... So there's that ;p Good thing I always have to look up the pamflet with information online to translate it, or I would have had some unneccesairy side affects

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#35

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I used to work sales at a Target and probably have a ton of "Sir, this is a Wendy's" moments. Most notable was a customer looking at TV's. Figured he was interested and I asked him if he needed help picking one out. Somehow he went into his entire life story of drug addiction, getting into an accident that gave him permanent brain damage, and his ex wife helping him sort his life out. I did sell him a TV though.

Sol-Blackguy , Mike Mozart Report

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#36

“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers) I drove up to a McDonald's and ordered a whopper combo (both #1 on the menu). They laughed, and said they don't have those here. I realized where I was, laughed, and corrected my order.

rdmille , Mike Mozart Report

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IDK_Something
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I once tried to order a Happy Meal for my son at Wendy's. We had a good laugh, too.

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