True. About 6 months ago, I bought a Mattress on Amazon. The shipping options were as follows: 1. Free Shipping (includes removal of old mattress. 2. $10 mattress will be brought to your door. 3. $20 mattress will be delivered into your home. 4. $30 mattress will be delivered into your bedroom. 5. $40 mattress will be will setup and installed. My home is built on an embankment. Need go climb up stairs a total of 16 steps to onto the property. I choose the $40 option to makeit easy for me. It turned out that they do everything except for one small detail, they don't remove the old mattress. I called Amazon Customer Service and they stated removal was not included with $40 installation fee. I was baffled. If you choose FREE Delivery, they take away the old mattress but leave the new mattress in your yard. I then said that makes no logical sense to me. Mattress removal for free, but if you pay $40 install yes, but no mattress removal. WTH...

I pro football player would have a hard time moving a fridge by himself without tools. If the guy didn't come prepared to move the fridge into the house, those women can complain all they want, I wouldn't move it.

This is a job for William "the Refrigerator" Perry! 😆

Not to mention he's just one guy working by himself. He may not be physically able to get the fridge up some stairs to get where it needs to be. He came prepared for the job of just dropping the fridge off. He probably has other deliveries scheduled too. I can't believe how unreasonable these ladies are being.

Heather Bujaky; Ma'am, your comment is so correct as to not only the Civil liability for all involved, but also the OSHA laws that govern these work related incidents. For him to have taken it upon himself to deliver and then install the appliance if he had been injured while doing so Workers Comp. probably would not have recognized his claim for injury because he took it upon himself to violate his responsibility - and that was only to 'deliver' the appliance to the customer ! Therefore only one workman was deemed necessary - which by the standards in the State where I live does require two 'workmen' for a job such as described per CAL-OSHA.

That aside, doing things outside your job description IS harmful. At least here in the US, where I live. Because here, it allows the company to exploit you. Oh, it might seem helpful, from the outside. And if companies saw it that way, as the occasional help it should be, that would be great. Then it would be okay. We all want to be helpful, to be seen that way, and to think that others would help us, too. But unfortunately, it DOESN'T work that way, in the real world. In the real world, if you give an inch at work, your bosses will always expect a mile. If you do a little extra, once or twice, your bosses will begin to expect it of you all the time. But they don't give you any extra pay, of course, nor does your hard work earn you any favor, or help get you a promotion. They just pile on even MORE extra. And then when you DON'T do extra one day, they shame you and make you feel like a bad employee. For simply wanting to do your job, and nothing else. Thinking that putting in extra work, for the same pay, is beneficial to anyone EXCEPT the employer is good old fashioned US American corporate indoctrination, at its best. Sad but true. I've lived it. Our workforce mentality here in the US SUCKS. That's why I no longer stay late, come in early, or do anything work related outside of work. I just do my little 8, and then go home to my REAL life, my family. THAT'S what is important. I do my job, to the best of my abilities. But I DON'T do extra. And there's NOTHING wrong with that. This is a hill I will die on.

Oh, and that if they even ALLOW you to do the extra. Some places, you try to do extra, to help THEM out, and you get scolded, or even talked about behind your back, for being "lazy", and neglecting your own job duties, even if you're not, and you didn't. No, in the US workforce, being "helpful" is not seen that way. And it's not worth even trying.

And would you really feel comfortable going inside a house with those two...

Well she's not that dangerous. Throwing a tantrum, laying on the floor. My nephew did that when he was 3.

Accept that behavior is age appropriate at 3

Diane Peterson; Ma'am, I believe you are incorrect as to his not having any "equipment",such as a dolly or a hand truck to move the appliance into the house and then upstairs since it had to have been placed into the truck bed or box at the shop , and then removed from the truck once he was at their residence. If you'd care to read my main comment I posted it also has a few other thoughts on the matter since at one time I also had a job delivering and installing items such as this.

If you pay for it, 2 ppl come with equipment to roll it.

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Stating the truth doesn't make me a bigot.

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Did you look at them? Do you not know what lesbians look like? They dress and style a certain way when they want others to know. Certainly not all are bad, but many are. Just because some are good, doesn't mean I'm wrong about many. Stereotypes exist based on evidence observed by many people you know.

You aren't "stating the truth" or making "observations based on evidence". You are falling for propaganda and bigotry. Do you feel the same way about white people? There are lots of very opinionated articles on that topic, with lots of stereotypes and evidence.