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Instacart is an American company that operates a pick-up and delivery service in the United States and Canada, which runs via a website and mobile app.

The idea is simple: a person selects products from participating retailers, and an independent contractor, also known as a shopper, picks up the items and delivers them.

However, the reality is much more chaotic. As the subreddit r/InstacartShoppers shows, the interactions on the platform can get quite funny, weird, infuriating, and even creepy.

#1

That’s A New One

That’s A New One

RingIndustries Report

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    #2

    Tips Pay The Bills But This

    Tips Pay The Bills But This

    2sp00ked4u Report

    The range of stores someone can purchase from (and, in turn, the orders themselves) depends on where they live. Typically, Instacart provides access to a range of retailers, including:

    • grocery stores;
    • pharmacies;
    • big box stores;
    • pet supply chains;
    • office supply retailers.
    #3

    Had A Delivery That Was Just 4 20lb Cat Food Bags This Morning, And Upon Arrival

    Had A Delivery That Was Just 4 20lb Cat Food Bags This Morning, And Upon Arrival

    thegabe101 Report

    #4

    So I Had A First Today. Take The First Load To The Customer’s Door And Come Back For Another And There’s A Damn Goat In My Trunk Investigating Things

    So I Had A First Today. Take The First Load To The Customer’s Door And Come Back For Another And There’s A Damn Goat In My Trunk Investigating Things

    BSBHVR2 Report

    #5

    The Only Type Of Customer I Like Meeting Me At The Door

    The Only Type Of Customer I Like Meeting Me At The Door

    fossa_97 Report

    Instacart offers free deliveries for new members, but afterward, delivery fees start from $3.99 for same-day orders over the value of $35. Otherwise, they will vary according to these factors:

    • the time of day;
    • a person’s location;
    • the size of the order.
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    However, it's also important to highlight that the delivery fees do not include tips for the shoppers.

    #6

    Found Kittens While Shopping

    Found Kittens While Shopping

    Prestigious-Gas-223 Report

    #7

    When You Pull Up To A Big A**ed Apartment Complex And Worry About Having To Hunt For The Address, But Then You Realize That Ricky Is A God Damn Hero. 5 Stars Ricky... Would Deliver Again

    When You Pull Up To A Big A**ed Apartment Complex And Worry About Having To Hunt For The Address, But Then You Realize That Ricky Is A God Damn Hero. 5 Stars Ricky... Would Deliver Again

    RKT7799 Report

    #8

    I Thought The Candies Are For Kids For A While

    I Thought The Candies Are For Kids For A While

    cloudiett Report

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    #9

    This Order Was 25 Boxes Of Breakfast Bars And 6 Cases Of Water. Didn’t Even Mind Carrying The 6 Cases Of Water!!! I Knew It Was For The March In Dc. Makes Me Proud To See. I Bought Some Fruit Snacks For Them To Give Out For The Kids. #blacklivesmatters

    This Order Was 25 Boxes Of Breakfast Bars And 6 Cases Of Water. Didn’t Even Mind Carrying The 6 Cases Of Water!!! I Knew It Was For The March In Dc. Makes Me Proud To See. I Bought Some Fruit Snacks For Them To Give Out For The Kids. #blacklivesmatters

    aaash_519 Report

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    PolymathNecromancer
    Community Member
    1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Unless I am mistaken, it is the District of Columbia, the citylike sorta-autonomous region on the Potomac River between the U.S. states Maryland and Virginia, in which the city of Washington calls the Federal Government calls home. Typically formally referred to as Washington, D.C. It was named as a city for President George Washington, and its concurrent land district named Columbia, the nickname for the U.S. at the time. I say sorta-autonomous because it functions as both city and pseudo-state but with no voting representation in Congress. Edit: more here: https://en.m.wikipedia.org/wiki/Washington,_D.C.

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    Kathleen Flanagan
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I do believe that the mansion buying BLMGNF is a separate foundation than BLM.

    Taibhse Sealgair
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Yes and No. Mostly the latter, however. "The Black Lives Matter Global Network Foundation (BLMGN or BLMGNF) is a black nationalist anti-capitalist 501(c)(3) political lobbying organization dedicated to continuing activist activities in the Black Lives Matter movement. The organization is often mistaken for other organizations within the Black Lives Matter movement because it often solely employs the phrase "Black Lives Matter" as its name and it also owns the domain name "blacklivesmatter.com" as its official website. While BLMGN often simply calls itself "Black Lives Matter," it is not the sole organization within the broader Black Lives Matter social movement. It is, however, the largest and most well-funded, and it also claims to speak on behalf of the movement."

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    Steven Meyer
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    Black Lives Matter as much as white, yellow or red lives you idiot

    Jason Scott
    Community Member
    1 year ago

    This comment is hidden. Click here to view.

    I wonder if post knows #blacklivesmatter took her money and donations and bought themselves a mansion that only helped their life matter to them.

    Kathleen Flanagan
    Community Member
    1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

    I do believe that the mansion buying BLMGNF (Black Lives Matter Global Network Foundation) is a separate autonomous entity that has its own connections and is a separate foundation than BLM.

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    Grocery delivery can be a convenient and potentially safer option for many individuals, including:

    • People with certain health conditions: Certain health issues may make in-store shopping difficult or stressful for some. Those who find shopping difficult due to mobility problems, chronic fatigue, or other similar reasons may benefit from a home delivery service.
    • People following a meal plan: Instacart makes it easier to stick to a specific shopping list, and this may be helpful for those who are trying to improve the quality of their diet.
    • People who want to avoid impulse buys.
    • Busy people: Instacart may be helpful for those who work long hours or have caring responsibilities and wish to save time.
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    #10

    Rough Day

    Rough Day

    jroberson1991 Report

    #11

    Best Delivery Pic Ever!

    Best Delivery Pic Ever!

    gaybirdnerd55 Report

    #12

    Kelly Likes Her Job A Lil Too Much

    Kelly Likes Her Job A Lil Too Much

    Dsg1695 Report

    #13

    What A $1 Tippers House Looks Like

    What A $1 Tippers House Looks Like

    easyetx Report

    There are currently more than 600,000 existing shoppers delivering the things people need.

    But the amount of money they earn varies and depends a lot on their role type. In the United States, for example, there are options to become a full-service shopper or an in-store shopper.

    #14

    Customer Left An Envelope With My Name On It

    Customer Left An Envelope With My Name On It

    Whats_Up4444 Report

    #15

    Be Kind To Your Shoppers!

    Be Kind To Your Shoppers!

    strawbryshorty04 Report

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    #16

    Met These Characters On A Delivery Today

    Met These Characters On A Delivery Today

    SquarePeg37 Report

    #17

    Well Damn Kimmy

    Well Damn Kimmy

    Charlieee26_ Report

    Full-service shoppers:

    • Can shop for and deliver groceries (car needed);
    • Are independent 1099 contractors (they handle taxes);
    • Are able to work when they want;
    • Can earn tips on top of pay;
    • Option is available wherever Instacart operates.
    #18

    Marie’s Reaction To Me Having To Evacuate The Kroger In The Middle Of Her Batch

    Marie’s Reaction To Me Having To Evacuate The Kroger In The Middle Of Her Batch

    dognamedwaffles Report

    #19

    I Don’t Even Know How To Respond To This Smh

    I Don’t Even Know How To Respond To This Smh

    Hungry_Package9798 Report

    #20

    Best Day Ever!!

    Best Day Ever!!

    christchild705 Report

    #21

    Instacart Support Is So Good

    Instacart Support Is So Good

    AntObvious9168 Report

    In-store shoppers:

    • Shop on an assigned shift;
    • Do in-store shopping only (no delivery, so a car isn't required);
    • Are part-time employees of Instacart (the company handles taxes);
    • Work shifts up to 29 hours per week;
    • Option is available in many areas (but not all) to help meet increased demand.
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    #22

    Instacart Sent Me To The Wrong Address. Customer Care Can’t Figure Out Where This Customer Lives Or Phone Number So They Cancelled The Order. So Here I Am With $600 Worth Of Crab And Lobster

    Instacart Sent Me To The Wrong Address. Customer Care Can’t Figure Out Where This Customer Lives Or Phone Number So They Cancelled The Order. So Here I Am With $600 Worth Of Crab And Lobster

    Ricothebuttonpusher Report

    #23

    Wrong Item My A**

    Wrong Item My A**

    snaptcarrot Report

    #24

    How Am I Gonna Fit This Into A Toyota Camry?

    How Am I Gonna Fit This Into A Toyota Camry?

    AceonPiano Report

    #25

    A Delivery I Did A While Ago

    A Delivery I Did A While Ago

    mcluvin1254 Report

    For full-service shoppers, Instacart is like Uber for food. While in-store shoppers earn a fixed, hourly wage, these folks earn by the order with varying amounts.

    The Instacart app shows an estimate of potential earnings for every order and guarantees shoppers will earn at least $5 for each delivery-only run and $7 to $10 for each full-service (shop, load, and deliver) batch. 

    #26

    I've Always Thought About Doing This

    I've Always Thought About Doing This

    Healthy-Town3566 Report

    #27

    Well There Goes My Tip

    Well There Goes My Tip

    flailinguntoblivion Report

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    #28

    Costco- $1,050 Order. Life Changing Tip

    Costco- $1,050 Order. Life Changing Tip

    Took this thinking it might be percentage based tip. Nah, customer tipped flat 25.

    1hr 46 minutes in store. 10 mins loading… which I had to Tetris in my camry. 10mins unloading into cust garage.

    Biggest order I’ve done so far. I’ve done orders from the same store, paid 3x more and took less time. Needless to say I was disappointed after all the hard work

    cremesar Report

    #29

    The Customer Had This Sign In Front Of Her House. She Tipped $2

    The Customer Had This Sign In Front Of Her House. She Tipped $2

    Gabriel_ko Report

    Earning potential is usually higher when customer demand spikes, so working on Sundays and during popular events, like the Super Bowl, can mean more money, but, as you can see from the pictures, more interaction with customers can increase your headache as well.

    #30

    And The Trophy For Most Entitled Customer Goes To

    And The Trophy For Most Entitled Customer Goes To

    Yuri_Ligotme Report

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    #31

    Needless To Say, I Had A Bit Of A Crappy Night Last Night. This Lady Summed It Up Pretty Well. She Also Called And Gave Instacart Hell As Well

    Needless To Say, I Had A Bit Of A Crappy Night Last Night. This Lady Summed It Up Pretty Well. She Also Called And Gave Instacart Hell As Well

    MomluvsSyd Report

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    #32

    Cancelled So Quickly Because Ew

    Cancelled So Quickly Because Ew

    Opposite_Return_9252 Report

    #33

    I Can’t Wait To Be Done With Instacart

    I Can’t Wait To Be Done With Instacart

    Hot_Boysenberry_3684 Report

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    #34

    Rude Customer Gets Equal Treatment

    Rude Customer Gets Equal Treatment

    reddit.com Report

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    #35

    You Guys, What???

    You Guys, What???

    flowrencechild Report

    #36

    Go F**k Yourself And Make A Note Of It, Maybe!? No Communication Attempts Until I Was Minutes From Delivery, 50+mins Into The Batch. This Specific Store Doesn’t Even Have Paper Bags, As The Specific Township Is One Of Few That Isn’t Enforcing A Bag Ban In Our County

    Go F**k Yourself And Make A Note Of It, Maybe!? No Communication Attempts Until I Was Minutes From Delivery, 50+mins Into The Batch. This Specific Store Doesn’t Even Have Paper Bags, As The Specific Township Is One Of Few That Isn’t Enforcing A Bag Ban In Our County

    30DollarsPerMile Report

    #37

    I Received No Help, But I Did Receive This

    I Received No Help, But I Did Receive This

    fv1021 Report

    #38

    Already Had All The Groceries In The Car

    Already Had All The Groceries In The Car

    Thickchick33 Report

    #39

    Instacart Shopper Being Weird With My Girl

    Instacart Shopper Being Weird With My Girl

    Kase215 Report

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    #40

    This Is So Petty Man

    This Is So Petty Man

    ubaniakande Report

    #41

    When You Provide Really Solid Service For Someone Thanks Instacart For Taking Our Tips Away. More Than Likely Some Of The Best Service They’ve Ever Had

    When You Provide Really Solid Service For Someone Thanks Instacart For Taking Our Tips Away. More Than Likely Some Of The Best Service They’ve Ever Had

    dangles1023 Report

    #42

    It Finally Happened

    It Finally Happened

    Motor-Object-393 Report

    #43

    I Try Not To Judge Others Too Harshly But Come On

    I Try Not To Judge Others Too Harshly But Come On

    anonnemous Report

    #44

    No, I Did Not!

    No, I Did Not!

    OptimalCreme9847 Report

    #45

    I Couldn’t Believe My Eyes!!!

    I Couldn’t Believe My Eyes!!!

    vannbabu Report

    #46

    Is This Legit? Have Y’all Paid With Your Card?

    Is This Legit? Have Y’all Paid With Your Card?

    zADDYFATSACKz Report

    #47

    Why Are Customers Like This ?

    Why Are Customers Like This ?

    InspectionClassic377 Report

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    #48

    Cancel Order

    Cancel Order

    Gravygrabbr Report

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    #49

    Instacart Shopper Didn't Want To Get Out And Walk

    Instacart Shopper Didn't Want To Get Out And Walk

    Charming-Copy3307 Report

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    #50

    Never Thought This Would Ever Happen To Me!

    Never Thought This Would Ever Happen To Me!

    Obvious_Advantage Report

    #51

    First Batch Of The Morning… 30 Pineapples

    First Batch Of The Morning… 30 Pineapples

    justsomeone19 Report

    #52

    Insta-Cancel

    Insta-Cancel

    p00ty2 Report

    #53

    Gotta Love Support (I Haven’t Been Getting Paid)

    Gotta Love Support (I Haven’t Been Getting Paid)

    dauntinghaleigh Report

    #54

    “They’re Out Of The Green Celery”

    “They’re Out Of The Green Celery”

    agarcia900 Report

    #55

    Instacart NY Shoppers

    Instacart NY Shoppers

    YesBeautiful Report

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    #56

    I Think I May Have Finally Snapped

    I Think I May Have Finally Snapped

    Ellen__D Report

    #57

    Why Did She Ignore My Questions Lol

    Why Did She Ignore My Questions Lol

    Randomthoughts0805 Report

    #58

    Flat Out Gross. No Other Word To Describe It

    Flat Out Gross. No Other Word To Describe It

    icejones999 Report

    #59

    Customer Dog Attacked Car During Delivery

    Customer Dog Attacked Car During Delivery

    CommercialCurrent918 Report

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    #60

    4000 Bottles Of Water

    4000 Bottles Of Water

    Brave_Cauliflower_90 Report

    #61

    Note Left On My Car From Other Shoppers

    Note Left On My Car From Other Shoppers

    Individual-Cress5472 Report

    #62

    Gotta Have A U-Haul To Do This Order

    Gotta Have A U-Haul To Do This Order

    Faelris Report

    #63

    Yeah How About No

    Yeah How About No

    TheRizzler102 Report

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    #64

    Got A Unique Request Today

    Got A Unique Request Today

    Olympian888 Report

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    #65

    What Did They Do With All Those Bananas?

    What Did They Do With All Those Bananas?

    420kittybooboo Report

    #66

    Sorry Ma’am I Don’t Control The Stock Of The Store

    Sorry Ma’am I Don’t Control The Stock Of The Store

    zandsland Report

    #67

    Charged $80 For 2lbs Of Salmon

    Charged $80 For 2lbs Of Salmon

    GoodEyeSniper83 Report

    #68

    I’m Sad Wanted To Give Back And Was Ignored

    I’m Sad Wanted To Give Back And Was Ignored

    I’ve had to instacart shop for living and recently got a good job. I wanted to give back to other shoppers so I did a grocery order while I’m at the beach for a festival. I gave a good tip and was waiting with a thank you bag with snacks and a Java monster. The driver wouldn’t answer the whole order and when it said delivered I asked where and no response. Turns out they left the order in the lobby even tho I had hand to customer on… oh well next time

    DeathUnicornIRL Report

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    #69

    Im So Dizzy & I Almost Had An Accident

    Im So Dizzy & I Almost Had An Accident

    chicabombastic Report

    #70

    Nahhh, Not Today!

    Nahhh, Not Today!

    Minimum_Papaya698 Report

    #71

    I Delivered To This Apartment Today

    I Delivered To This Apartment Today

    JojoTheMutt Report

    #72

    Don’t Be That Guy Please

    Don’t Be That Guy Please

    Slushy69420 Report

    #73

    I Hope She Gets What She Deserves

    I Hope She Gets What She Deserves

    samlakater Report

    #74

    To The Person Who Lost Their Mind On Here Re Flowe

    To The Person Who Lost Their Mind On Here Re Flowe

    flowercan126 Report

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    #75

    My Moms Shopper From A Day Or Two Ago

    My Moms Shopper From A Day Or Two Ago

    KenidotGaming Report

    #76

    The Shopper Never Came Back For The Groceries

    The Shopper Never Came Back For The Groceries

    Sweetie574 Report

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    #77

    After 2 Years Of Gig Driving, My First Snack Tray

    After 2 Years Of Gig Driving, My First Snack Tray

    ToonaSandWatch Report

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    #78

    Do Yall Ever Accidentally Text Your Wives On Here

    Do Yall Ever Accidentally Text Your Wives On Here

    peachyky Report

    #79

    Is This Crazy To Send My Shopper?

    Is This Crazy To Send My Shopper?

    IntrovertedDesigner1 Report

    #80

    Was I Wrong For This?

    Was I Wrong For This?

    SeaworthinessTop473 Report

    #81

    Tip Bated In The Worst Way Possible!

    Tip Bated In The Worst Way Possible!

    Sea_Excitement2289 Report

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    #82

    At Least They Said Something, First Time I’ve Received A Message Like This

    At Least They Said Something, First Time I’ve Received A Message Like This

    No_Anywhere8982 Report

    #83

    You Doing It?

    You Doing It?

    Magician_322 Report

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    #84

    Suspicious Order

    Suspicious Order

    originaldarkhumor Report

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    #85

    When You Order 6 Bananas, It Means 6 Bananas Lol

    When You Order 6 Bananas, It Means 6 Bananas Lol

    MadKat27 Report

    #86

    Excited To See How This Is Gonna Work!

    Excited To See How This Is Gonna Work!

    Playful-Pie-6341 Report

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    #87

    Would U Take This?

    Would U Take This?

    AccordingProgress609 Report

    #88

    This Is A Hot Mess

    This Is A Hot Mess

    SnooSquirrels6518 Report

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    #89

    Pray For Me

    Pray For Me

    Yuri_Ligotme Report

    #90

    I Want To Share My Best Week Yet

    I Want To Share My Best Week Yet

    milessss17 Report

    #91

    I Thought This Replacement Was A Little Silly

    I Thought This Replacement Was A Little Silly

    JustALittlePodling Report

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    #92

    Help. Does Anyone Know About This?

    Help. Does Anyone Know About This?

    No-Pack-4760 Report

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    #93

    Plan B And Hot Pocket Type Of Night

    Plan B And Hot Pocket Type Of Night

    Turbulent-Art-357 Report

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    #94

    Please Don't Accept Deliveries With No Tip

    Please Don't Accept Deliveries With No Tip

    Hollisb1001 Report

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    #95

    Ic’s New Feature Lets You ‘Favorite’ Shoppers

    Ic’s New Feature Lets You ‘Favorite’ Shoppers

    evelynshmevelyn Report

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    #96

    Got Blessed With All This Today. Thanks Ic

    Got Blessed With All This Today. Thanks Ic

    Glittering-Unit-7037 Report

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    #97

    How To Deal With Scammers 101

    How To Deal With Scammers 101

    ronj1983 Report

    #98

    100 Bags Of Mulch

    100 Bags Of Mulch

    skolgooner Report

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    #99

    True Story

    True Story

    buthaveyoudonedmt Report

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    #100

    Wth. Isn't This Cheating?

    Wth. Isn't This Cheating?

    l5il Report

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    #101

    Why Are Customers Like This ?

    Why Are Customers Like This ?

    InspectionClassic377 Report

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    #102

    What Is Going On W Yall Shoppers?!?

    What Is Going On W Yall Shoppers?!?

    Far_Garbage_1111 Report

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