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50 Times Customer Cluelessness Knew No Bounds (New Pics)
Interview With Expert
While working in the customer service industry, employees encounter a large number of people every day. Unfortunately, not all of them are nice. In fact, oftentimes, they have the ‘customer is always right’ mentality that allows them to get away with all kinds of ridiculous behavior.
To show how infuriating and exhausting it can get, Bored Panda has compiled a list of clients that seem to have no bounds when it comes to cluelessness. Scroll down to find them, and be sure to share your own experiences down below.
While you're at it, don't forget to check out a conversation with website optimization consultant, customer experience specialist, and developer Chérie Oduwole, who kindly agreed to share some tips on how to deal with rude customers.
This post may include affiliate links.
#1
If They Get Bigger, I Would Start Worrying. Possible Food Spoilage Or Alien Infestation
#2
A Customer From Florida Parked In Front Of The Cart Return, So I, The Cart Pusher, Started A Line Beside Their Car, And Now Customers Are Leaving Carts All Around Their Car
I need a nap. 2 months ago
Well, at least the other customers knew how to handle the situation. If you park dumb, don’t be surprised when it comes to bite you in the åss.
#3
Charge Them For A Cappuccino, VIP Price
Multa Nocte 2 months ago (edited)
How do some people even make it out of the house in the morning?
Since this list is blatant proof that customers aren’t always right, let’s look at how the opposite of this phrase came to be and why it’s so important in the realm of customer service.
The slogan is believed to have been coined by Marshall Field, who introduced this idea when he established Chicago’s first department store in 1893. Then Henry Gordon Selfridge took this concept overseas to London, where he popularized it further.
#4
Do You Lemonade?
Goose of the Ahonkalypse 2 months ago
Lol. I used to have people come in and ask for pilots books back when I worked at a bookstore. They meant pilates but it threw me the first 3 times or so.
#5
This Person Didn't Know What A Bay Leaf Was
#6
Customer Service "Sucks" Nowadays
The original quote was actually longer, saying that "Right or wrong, the customer is always right." Almost 100 years later, César Ritz introduced this mentality to the hospitality industry when he founded The Ritz Carlton Hotels.
His was a bit different, stating that "Le client n'a jamais tort," which translates to the customer is never wrong.
#7
People Who Do This Are Jerks
#8
"I Love To Work In Customer Service"
#9
A Restaurant Review I Stumbled On. The Customer Is So Many Kinds Of Wrong
Jane Jayne Jain Jeign Jein 2 months ago
Staff reading review: Hope that last sentence is a promise.
Moë 2 months ago
Who started that the customer is always right nonsense? You should get what you pay for in a timely courteous manner and that is it!
cadena kuhn 2 months ago
It's actually the customer is always right in matters of taste. So you can buy the ugliest thing I've ever seen but it's to your taste so to you it is beautiful so you are right. When it comes to policy or common sense the customer is usually quite wrong
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Russell Rieckenberg 2 months ago (edited)
"I will not be returning anytime soon." Not even to get your kids?
Lindy Mac 2 months ago
I'm surprised she returned with the money.... judging by her intellect exhibited in the review.
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G A 2 months ago
I'll give you the food back on my plate that I've slobbered all over, see-its fine....
Regina Holt 2 months ago
And food that your grubby little kids have had their grubby little hands over that food. Surely customer doesn't think the store will just give it to someone else????
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Kalevra 2 months ago (edited)
No joke. My wife tried this once and I walked to the counter. Apologized for her behavior paid the bill and left the building without her. It wasnt sushi, my kid just didnt eat what they took from the buffet but still. I said to her "What are they gonna do hun? Sort the various items that are now cross contaminated and put them back in their pods under the espouses that our 5 year old DIDNT touch them with her hands?" She said " Maybe. Im gonna ask." She thought she was right until everyone of our friends broke the news to her gently that she was a psychopath.
Foffy Skrimshaw 2 months ago
I just want to point out that $100 for 60 rolls is a good deal. Even if it's just a California roll.
David 2 months ago
This one has to be fake/troll. Even if they are California rolls (often the least expensive), "60 or so" sushi rolls does not cost "over a hundred". They would likely be several dollars each if they are full rolls. Maybe they were two or three pieces on a plate? Because I don't know how any average family would eat 60 sushi rolls.
The Phantom Stranger 2 months ago
I bought a dozen eggs from the supermarket and boiled them all, but it turns out that I only need seven. I can return the other five, right, because they're still in their shells, after all...
Cora Van der Gaag 2 months ago
You can return them, but you don’t get a refund. Only a visit to a prison for a few years.
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Sheila Carty 2 months ago
I find this story hard to believe. A restaurant wouldn't have commented on having to make 60 sushi rolls at once? And she got the bill while they were eating? Just sitting around eating dozens of sushi rolls?
frank behnsen 2 months ago
It’s “all you can eat”, *not* “all you can order”. It’s just a tiny little difference, really.
Happy Horse Girl 2 months ago
Not be returning? So she's not at least grabbing her kids before throwing a hissy-fit?!
Celtic Pirate Queen 2 months ago
Okay. I just can't read any more of this post. I'm only 9 in and am absolutely furious.
Melissa Dowling 2 months ago
The full saying is, "the customer is always right IN MATTERS OF TASTE." Not that they're always right, period.
michele mbennett101044@yahoo.c 2 months ago
Good, I'm pretty sure the restaurant will be happy you won't be coming back, moron!
Bill Mills 2 months ago
Bless her heart... I'm thinking the restaurant is like "and good riddance..."
Slarty Bartfast 2 months ago
"...I will not be returning anytime soon"...and the restaurant will be very pleased to hear that! 😉
Leah Isenbert 2 months ago
Did she have the footy team with her to be ordering 60 sushi rolls?
Bent. O. Jensen 2 months ago
Dear Karen - Thank you for not returning. You should return to school and learn to read and understand written texts.
Sheena Leversedge Wood 2 months ago
hope they paid the restaurant staff for the babysitting while they drove to the cashpoint.
Cybele Spanjaard 2 months ago
How many kids? 60 sushi rolls.. that would feed a party of 20. I don't think he would be a welcome return customer either.
Cora Van der Gaag 2 months ago
I don’t think the restaurant was sorry to see her go! Good riddance.
Learner Panda 2 months ago
Time for this saying to be binned. "The full quote from Harry Selfridge is "The customer is always right, in matters of taste," Which means that if they wanna buy an ugly hat, let them - they're still buying it. Doesn't mean they're always right though. Cutting a saying in half often misses a lot of the meaning."
Leoninus Fate 2 months ago
Im just looking and thinking.... wow there's someone out there other than Des, one of my friends, who will eat over 50 sushi rolls!, she ate over 66 before!
Jon Steensen 2 months ago
How come so many people miss the last part of that "The customer is always right..."? It ends with, "...in mattes of taste". It doesn't mean that you can make any kind of ridiculous claim and get it your way. It means that you can buy whatever you like that the store has for sale (given you are willing to pay the advertised price).
Barbara Wilcock 2 months ago
She left her kids? Maybe she wanted a refund on them aswell as the sushi
Neal fy 2 months ago
They need to stop teaching this sentence to Americans. So embarrassingly stupid
CBolt 2 months ago
It originated with an Englishman & has a specific meaning which someone has explained in another post.
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Rick Seiden 2 months ago
In matters of taste. The customer is always right in matters of taste. You want ketchup on your sushi, you're right. You want to send back the sushi you ordered because you don't have the cash with you, you're wrong.
Cthulhu Kitty 2 months ago
Anyone who ever mutters through customer is always right is usually an A
BeesEelsAndPups 2 months ago
That's a lot of sushi. Also, good on your kids for eating sushi. I can't get my kids anywhere near it
Wolf princess quinn 2 months ago
Suspect and very suspect. What, the sushi place didn't have an ATM or accept debit card? Unless he/she is full of s**t this is a lie
highwaycrossingfrog 2 months ago
Excuse me, I'd like to return my sushi *smh* If you go to McDonald's do you ask for a refund if you don't eat your hamburger, sir?
Suzanne Crozier 2 months ago
That is not considered a threat in the restaurant industry. Please make good on your promise and never come back!
Just me... 2 months ago
"....I will not be returning anytime soon." I hope he went back to get the kids.
Before this phrase was introduced to the customer service industry, the client wasn’t exactly treated well. In fact, it was the opposite. The person who bought the product was fully responsible for inspecting its quality and reporting any problems before the item was purchased. It wasn’t up to the seller to reveal anything about the commodities they offered or provide assistance to the customer.
#10
Clueless People Who Don't Know Where They Are Going
#11
Customer Bought Wheels And Tires Online. After Advising Multiple Times That The Tires Are Too Small For His SUV He Insisted For Us To Put Them On
#12
Scrolled Across This Gem Someone Posted Today At A Local Grocery Store
So when business introduced the concept of ‘customer is always right’, they flocked to them, as they weren’t used to being treated with this level of consideration and care. Over time, many variations of this philosophy became popular globally.
#13
Standing In Line At The Bank, And The Current Customer Chooses This To Be The Perfect Time To Paint Her Toenails
#14
This One
#15
Scammers Never Take A Day Off
In Germany, it became ‘Der Kunde ist König,’ translating into ‘the customer is king.’ In Japan, the slogan reads ‘okyakusama wa kamisama desu,’ or ‘the customer is god.’ Spain has the phrase ‘El cliente siempre tiene la razón,’ implying that “the customer always has a reason." All of them ensure fair trade practices and build great relationships with clients.
#16
The Audacity
SuperChicken 2 months ago
What a thing to say, "... y'aint doing nothing. you cans stay open..." I hope they didn't wait for that customer.
#17
Lady Goes To Self Checkout, Makes Attendant Unload Her Cart, Scan And Bag Each Item
At the grocery store, we crossed paths with the lady in white shopping and loading her cart. We go to check out, and she is there, making the self-checkout attendant unload her cart, scan, and bag each item. Then she had the attendant place the bags in her cart. Note that she had way more items than you should for self-checkout, and a recommendation was made by the employee that she consider going to the standard checkout, which had nobody in line, and she refused. Poor attendant had to stop every so often to go to every other self-checkout and do overrides and I'd checks. The customer was perfectly capable of doing all this herself.
Nathaniel He/Him Cis-Het 2 months ago
I'd just refuse to help her. She can go somewhere else to shop.
#18
He Really Wanted The Full Price
Jennik 2 months ago
In a former job I was category manager for a major bookshop chain. We had a popular children's book on special - reduced from $29.99 to $19.99 for a limited time. A customer rang and said she was reporting us to the Commerce Commission because she peeled off the $19.99 sticker and there was a $29.99 sticker underneath, so we were ripping people off. Ummm, ok!
This mentality doesn’t necessarily mean that customers can do no wrong. Instead, it comes from a place wanting to ensure customer satisfaction by making them feel heard and valued, says website optimization consultant, customer experience specialist, and developer Chérie Oduwole to Bored Panda. "It was put in place to encourage businesses to prioritize the customer's experience.
Customers have the power to make or break a company, so it’s important to meet their expectations. If not, they can quickly take their business elsewhere. That’s why even the most difficult customers deserve to feel seen and heard.
#19
Some People Are Really Clueless
#20
Customer Got Mad Because His Debit Card Wouldn’t Work
#21
Friend Is A Mechanic. This Was One Of The Cars A Customer Dropped Off
There seem to be a lot of unsatisfied clients. The National Customer Rage Survey found that 74% of customers had an issue with a product or service in the last year, up by 8% from 2020. A US study found that 81% of customer service employees deal with verbal abuse from clients, and 36% have even received violent threats. 43% of customers confessed to raising their voice when communicating with customer support.
#22
Why Are You Like This, Target Shoppers?
Cecilia Herrera 2 months ago
ANY shoppers, not just at target. Does this happen outside of the US?
#23
As If Having More Bags Is Going To Make Things Lighter Somehow
Bouche and Audi and Shyla, Oh My! 2 months ago
A woman went alone to a pizzaria and ordered a pepperoni. The server asked if she wanted it cut in six pieces or eight. The woman answered, "You'd better make it six. I don't think I can eat eight pieces of pizza."
#24
The Grocery Store Had This Caution Tape Up Because They Are Redoing The Floors And That Is Wet Cement
An old man on an electric buggy lifted the tape and drove straight into the cement and then said, "I didn't know that was wet cement. They should have a sign-up." Umm, there was a caution tape...
Hearing out and dealing with unsatisfied customers isn’t easy, therefore, Oduwole has a few tips on how to make it more manageable. "Put yourself in their shoes, she says. "How would you want to be treated in their situation? Always respond calmly, with understanding and compassion. Ask questions to grasp the issue fully, and repeat what you've understood to ensure the customer feels heard."
#25
Being A Cinema Worker And Having To Clean Up After These Delightful People. Yes, Sadly, The Boxes Are Still Half Full Of Soggy Cereal And Milk
Goose of the Ahonkalypse 2 months ago
I don't get people who don't throw their garbage away in general after a movie. It takes less than 5 minutes to gather up the trash and walk it out to the nearest garbage. Though I'm gonna assume the cereal eaters were high because I feel like that kind of idea doesn't occur in sober minds. I could be wrong though.
#26
Tell Me You Are Entitled, Without Telling Me You Are Entitled
#27
Told The Customer To Pack The Laptops With Care. This Is How That Worked Out
"If you cannot fulfill the customer's request because it violates your policies or isn't factually correct, present clear evidence," she further suggests. "Reference your terms of service or any other relevant documentation. Honesty is key here."
Offering different ways to address the customer's concerns can quickly de-escalate the situation, Oduwol adds.
#28
Customer Guessed I Was Around 3-4 Months Along. I’m Not Pregnant
Boredest Panda 2 months ago
Who tries to guess how many months pregnant someone is without even knowing if they’re pregnant? Sounds kinda messed up if you ask me
#29
Someone Is Walking Around The Store Eating Chicken Wings And Tossing The Bones On The Floor
#30
I'm Being Harassed At Work. There’s This One Customer Who Keeps Coming Into The Store I Work At To Hit On Me And Talk For An Hour At A Time, Coming In Multiple Times A Day
Ignoring my clear requests to stop. Today he came in with perfume. My boss won’t do anything about it.
Lastly, she emphasizes that maintaining respect is crucial when dealing with unsatisfied customers. "Remember, respect goes both ways. If the customer continues to be rude or irate, politely remind them that you're here to help and that mutual respect is necessary. If the disrespect persists, set boundaries by letting the customer know you're ending the conversation. Depending on your role, you can then escalate the issue or focus on serving other customers who are pleasant to work with."
#31
Customers That Leave Frozen Food In Dry Food Aisles
#32
But Wouldn't A Dull Axe Cause More Issues?
#33
I Really Hate It When People Do This. Take A Minute And Put It Back Where You Found It
DEW 2 months ago (edited)
I have to put it back. It drives me nuts not to. Edit to say not if other people have left it out. I give it to the clerk or who ever the worker is around. I meant when I decide not to get something I take it back to where I got it from. Sometimes it's all the way in the back.
#34
Remarks Like This Make Me Wish Mechanics Could Make People Retake Their Driver's License Test
Last week, I replaced a battery in a customer's car, and she is trying to claim the battery is causing weird things to happen to her car now. This morning, she said the red line was never there before the battery was replaced and wants a refund. Lord, help me.
#35
The Aftermath Of A Customer Who Accidentally Got The Wrong Burrito
I was a manager for Taco Bell last year, and we accidentally put red sauce on someone’s bean burrito (they asked for no red sauce), so he punched the drive-through window in, shattered the front door, and smeared his food on all the lobby windows.
Rahul Pawa 2 months ago
People get way too upset over food mistakes. So you got the wrong burrito? Tell someone, they'll make it right, wait a few minutes. You'll get the right burrito. It doesn't have to be a big deal.
#36
Did You Keep It?
Arkham Wohlfert 2 months ago
I feel like this is just a saying that means "I don't want the inconvenience of fumbling with the coin(s). I've worked in customer service for over 25 years, and I don't mind it, I just throw it in the penny bowl. Everywhere that gives change has one. Although if you're delivering something or performing a different service, then that's really sh*tty.
#37
This Intake Form I Got From A Massage Client Who "Didn’t Want To Fill It Out"
I know you don’t take me seriously, but I do need to know if you have had surgeries or epilepsy.
JessieJ&LilyLovebug 2 months ago (edited)
Tell them you can't help them and to try a different message business.
#38
Customers Spraypaint Testing On The Floor
#39
I Would Have Told Them To Leave
Boredest Panda 2 months ago
Who orders just one small anchovy? Like I love anchovies, call me weird, but like, that’s like going to an ice cream place and asking for 1 sprinkle.
#40
People Who Leave Their Trash On Shelves In Stores
Huddo's sister 2 months ago
This is why most stores say no food or drink allowed! Doesn't stop people though.
#41
Target Nail Polish Aisle
Kamryn, Finley, and whomever else is in this presumably middle school girl crew decided to claim damn near every display in the nail polish aisle.
#42
It Is 11, And Two Closing Announcements Have Already Been Made. Customers Decide To Stop And Have A Reunion
#43
Someone Ate A Pack Of Raw Mussels They Got From The Grocery Store And Left The Scraps At The Cafe
#44
Someone Returned A LEGO Set Because They Didn't Know LEGOS Came In Pieces
DEW 2 months ago
My son will take it. He is currently putting a Lego together. He has ADHD but the patience to put these together. Now we have shelves for his Legos because he started wanting to save them instead of putting them in a Lego tub bucket. He got his sister one for her birthday and is sitting and putting it together for her.
#45
Customer Mailed Back His Computer Mouse
#46
Customer Blocked 6 Parking Spots In Front Of Our Store And Walked Off
#47
Customer Dissatisfied With Dishwasher
We had a customer call in and complain that his dishwasher was taking 3 hours to wash and dry his dishes. While this is also somewhat true, he bought the dishwasher with the fewest features, and it was Energy Star-rated, so it does not dry fast to conserve energy. He said if we didn’t take it back, he would shoot it and put it at our front door. This is what we walked into this morning.
#48
The Film "Five Nights At Freddy's" Doesn’t Really Have Jump Scares, So How Does This Even Happen? Last Theater, I Had To Clean And Had To Stay 10 Extra Minutes
Winter Eleven 2 months ago
When my parents first took me to movies i had to put all my trash in the empty popcorn (since i ate it 5minutes before the movie started) and threw it in the trash by the exit. I cannot comprehend some people
#49
This Register Will Never Be The Same Again
Add New Image
What do you think ?
BookFanatic 2 months ago (edited)
All right. Here's a good one for you. I was in a Starbuck's over the weekend. A pack of tweens dropped their drinks as they were leaving. My grouchy middle-aged cynical self expected them to just shrug it off and vamoose. They asked the baristas for a roll of towels and mopped up the entire area, apologizing and chasing down every last ice cube. There are still some good people out there.
Victorious Foxx 2 months ago
Their parents raised them right and should be proud.
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I need a nap. 2 months ago
If I had a nickel for every time a customer replaced an electronic device with a can of soup when they were going to return it under hopes that the employee would believe the soup was the device, I’d have 2 nickels, which isn’t a lot, but it’s weird it happened twice. I’d also have 2 cans of soup.
BeesEelsAndPups 2 months ago
And now I have water in my nose. Thank you for that. Seriously though, thank you that was funny
Load More Replies... Liz The Biz 2 months ago
I have a few examples. Once when worked in the lighting department in a department store, a customer phoned up with a technical question with a light they had recently bought. I took their details and asked what the model of the light was so I could check with the manufacturer. They replied, "Oh its not one that you sell. I bought it from Argos." Another time when worked somewhere else a customer complained that a metal detector he'd bought wouldn't detect plastic. More recently, where I work we sell gas bottles for barbecues etc, and we have a regular customer who usually only buys one bottle at a time. A few weeks ago she wanted three bottles. When I was taking her payment she said, "I'm not very happy. I don't understand why its so expensive this time." I replied, "It's because you've bought three bottles today instead of just one."
Bat cat in a hat 2 months ago
Three gas bottles are more expensive than one? Ooooo you're just trying to rip off the customer 😆 I can only hope it was just a brain fart on their part
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ENSJ 2 months ago
Yesterday in Ikea. Busy, so we open a second line in the restaurant. It slows down but second line is still open so they wave to a couple to come over and order. Another person already waiting in the other line runs over as well. They arrive at the same time. Lady starts yelling about people (the couple) cutting in line. I'm like ma'am, you being second or first doesn't matter, it takes literally less than 30 seconds to take and process an order. She ended up being angry enough to go back to the other line with 6 customers ahead of her. Bunch of f*****g kindergarteners.
Richard Graham 2 months ago
Former bank teller here (United States). Customer cashed a $1,000 check; wanted her change is twenty-five dollar bills. Didn't believe when I said there is no such... Oh, never mind. Here is a stack of $25 bills.
Richard Graham 2 months ago (edited)
Former bank teller here. Customer came in close to her checking account. The balance was negative $280.00. I said I could not close the account until she brings the balance to zero. She threw a fit. Here is what happened; she saw a TV commercial that the bank offers "Free overdraft protection". She thought that meant the bank will automatically cover any non-sufficient-funds (bounced) check at no expense to the customer. (If that were true no one would need to work..)
Janet Martinez 2 months ago
Honestly almost all of these triggered my OCD. Like, how hard is it to stop being lazy, childish and entitled and do shiz right? 😤😔😒
Gavin Johnson 2 months ago
Human beings. Urgh. No class, no thought for others and even the energy to put effort into making some else’s day worse. We are ugly creatures sometimes.
censorshipsucks 2 months ago
I've never seen this level of disgusting behaviour in SA (my country), so I think it has to do with the entitled attitude of American customers who have been given the mantra "customer is always right" (omitting the "in matters of taste" part of the saying) .
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Jaguarundi 2 months ago
We had customers IRATE because the arts and crafts store was closed on XMas eve, at 9 PM. The normal closing time was 9 PM. Every night of the year.
Mary Peace 2 months ago
But you should have stayed open later that night because OBVIOUSLY people still had presents to buy, and you wouldn't want to be responsible for ruining anybody's Christmas, now would you?!
Load More Replies... censorshipsucks 2 months ago
I had to stop reading. Americans please explain why you have this many incidents of profound displays of disrespect? I've only seen this sort of thing once or twice in SA and the person was arrested in one case and kicked out the store in the other case. Explain.
Tobias Reaper 2 months ago
I had a customer call up at my job who wanted to know why his bill had doubled from last year. I explained that when his contract started it was half way through the year so he was only charged for 6 months now a new year has started he is being charged for a full year. So he goes oh ok but why has it doubled FML.
D. Pitbull 2 months ago
I think... Yeah, I've actually ended friendships over this. I recall, you know, you hear the closing announcement (or you check your watch/phone) and I say to the friend "Hey, they're going to close, let's hurry" or, at a restaurant, I try to gather as much spilled schmutz/semi-clean if I was a messy eater that day - and then the friend you're with gives you this look of "What is wrong with you" before acting like one of these entitled, clueless jerks. Friendship ended - I kinda faaaaade away from them.
Chris Landrum 2 months ago
Actually the quote is along the lines of, "the customer is always right, when it comes to a matter of taste". Most of the time the customer is not right.
Freya the Wanderer 2 months ago
Were some of these people raised by orcs? We need to teach our children how to tidy up after themselves.
Wysteria_Rose 2 months ago
I remember a woman left a whole gallon of milk out in an aisle on the freaking shelf. It was a Walgreens, a small one at that. She was not older nor did she have a ton of stuff. Just left it right on the shelf and it had to be tossed.
Kristin 2 months ago (edited)
Was shopping at walmart and had my daughter with me who was 8 at the time. We were getting ready to head down the frozen isle and as I turned the corner, a lady was legit taking a c**p on the floor. She got mad that the restrooms were closed for renovations. I'm dead serious. Recently, we went to another Walmart and the place had to be evacuated cause the deli area caught fire from the deep fryers. As we are leaving a lady was yelling at a worker cause they woukdnt let her in to shop. She kept saying she wouldn't go near the area on fire and kept saying over and over I'm not stupid I know what to do in a fire. Some people 🙄 also one time when I was younger I worked know a customer service call center, got a call from a lady that said her computer modem wasn't working. I asked general questions and she said the part that slides out ( where the cd goes) wasn't working and she proceeds to tell me she thought it was a cup holder!!!!! 🤔
J K 2 months ago
It certainly doesn't help that regional management or corporate almost always will do nothing about them because it will require sticking out their necks for actual proper customers and employees. And meanwhile keep shoving down people's throats with ideas like promoting store credit cards.
Jess Smith 2 months ago
I gave up trying to bend situations to explain why the people did something pretty early on.
BookFanatic 2 months ago (edited)
All right. Here's a good one for you. I was in a Starbuck's over the weekend. A pack of tweens dropped their drinks as they were leaving. My grouchy middle-aged cynical self expected them to just shrug it off and vamoose. They asked the baristas for a roll of towels and mopped up the entire area, apologizing and chasing down every last ice cube. There are still some good people out there.
Victorious Foxx 2 months ago
Their parents raised them right and should be proud.
Load More Replies... I need a nap. 2 months ago
If I had a nickel for every time a customer replaced an electronic device with a can of soup when they were going to return it under hopes that the employee would believe the soup was the device, I’d have 2 nickels, which isn’t a lot, but it’s weird it happened twice. I’d also have 2 cans of soup.
BeesEelsAndPups 2 months ago
And now I have water in my nose. Thank you for that. Seriously though, thank you that was funny
Load More Replies... Liz The Biz 2 months ago
I have a few examples. Once when worked in the lighting department in a department store, a customer phoned up with a technical question with a light they had recently bought. I took their details and asked what the model of the light was so I could check with the manufacturer. They replied, "Oh its not one that you sell. I bought it from Argos." Another time when worked somewhere else a customer complained that a metal detector he'd bought wouldn't detect plastic. More recently, where I work we sell gas bottles for barbecues etc, and we have a regular customer who usually only buys one bottle at a time. A few weeks ago she wanted three bottles. When I was taking her payment she said, "I'm not very happy. I don't understand why its so expensive this time." I replied, "It's because you've bought three bottles today instead of just one."
Bat cat in a hat 2 months ago
Three gas bottles are more expensive than one? Ooooo you're just trying to rip off the customer 😆 I can only hope it was just a brain fart on their part
Load More Replies... ENSJ 2 months ago
Yesterday in Ikea. Busy, so we open a second line in the restaurant. It slows down but second line is still open so they wave to a couple to come over and order. Another person already waiting in the other line runs over as well. They arrive at the same time. Lady starts yelling about people (the couple) cutting in line. I'm like ma'am, you being second or first doesn't matter, it takes literally less than 30 seconds to take and process an order. She ended up being angry enough to go back to the other line with 6 customers ahead of her. Bunch of f*****g kindergarteners.
Richard Graham 2 months ago
Former bank teller here (United States). Customer cashed a $1,000 check; wanted her change is twenty-five dollar bills. Didn't believe when I said there is no such... Oh, never mind. Here is a stack of $25 bills.
Richard Graham 2 months ago (edited)
Former bank teller here. Customer came in close to her checking account. The balance was negative $280.00. I said I could not close the account until she brings the balance to zero. She threw a fit. Here is what happened; she saw a TV commercial that the bank offers "Free overdraft protection". She thought that meant the bank will automatically cover any non-sufficient-funds (bounced) check at no expense to the customer. (If that were true no one would need to work..)
Janet Martinez 2 months ago
Honestly almost all of these triggered my OCD. Like, how hard is it to stop being lazy, childish and entitled and do shiz right? 😤😔😒
Gavin Johnson 2 months ago
Human beings. Urgh. No class, no thought for others and even the energy to put effort into making some else’s day worse. We are ugly creatures sometimes.
censorshipsucks 2 months ago
I've never seen this level of disgusting behaviour in SA (my country), so I think it has to do with the entitled attitude of American customers who have been given the mantra "customer is always right" (omitting the "in matters of taste" part of the saying) .
Load More Replies... Jaguarundi 2 months ago
We had customers IRATE because the arts and crafts store was closed on XMas eve, at 9 PM. The normal closing time was 9 PM. Every night of the year.
Mary Peace 2 months ago
But you should have stayed open later that night because OBVIOUSLY people still had presents to buy, and you wouldn't want to be responsible for ruining anybody's Christmas, now would you?!
Load More Replies... censorshipsucks 2 months ago
I had to stop reading. Americans please explain why you have this many incidents of profound displays of disrespect? I've only seen this sort of thing once or twice in SA and the person was arrested in one case and kicked out the store in the other case. Explain.
Tobias Reaper 2 months ago
I had a customer call up at my job who wanted to know why his bill had doubled from last year. I explained that when his contract started it was half way through the year so he was only charged for 6 months now a new year has started he is being charged for a full year. So he goes oh ok but why has it doubled FML.
D. Pitbull 2 months ago
I think... Yeah, I've actually ended friendships over this. I recall, you know, you hear the closing announcement (or you check your watch/phone) and I say to the friend "Hey, they're going to close, let's hurry" or, at a restaurant, I try to gather as much spilled schmutz/semi-clean if I was a messy eater that day - and then the friend you're with gives you this look of "What is wrong with you" before acting like one of these entitled, clueless jerks. Friendship ended - I kinda faaaaade away from them.
Chris Landrum 2 months ago
Actually the quote is along the lines of, "the customer is always right, when it comes to a matter of taste". Most of the time the customer is not right.
Freya the Wanderer 2 months ago
Were some of these people raised by orcs? We need to teach our children how to tidy up after themselves.
Wysteria_Rose 2 months ago
I remember a woman left a whole gallon of milk out in an aisle on the freaking shelf. It was a Walgreens, a small one at that. She was not older nor did she have a ton of stuff. Just left it right on the shelf and it had to be tossed.
Kristin 2 months ago (edited)
Was shopping at walmart and had my daughter with me who was 8 at the time. We were getting ready to head down the frozen isle and as I turned the corner, a lady was legit taking a c**p on the floor. She got mad that the restrooms were closed for renovations. I'm dead serious. Recently, we went to another Walmart and the place had to be evacuated cause the deli area caught fire from the deep fryers. As we are leaving a lady was yelling at a worker cause they woukdnt let her in to shop. She kept saying she wouldn't go near the area on fire and kept saying over and over I'm not stupid I know what to do in a fire. Some people 🙄 also one time when I was younger I worked know a customer service call center, got a call from a lady that said her computer modem wasn't working. I asked general questions and she said the part that slides out ( where the cd goes) wasn't working and she proceeds to tell me she thought it was a cup holder!!!!! 🤔
J K 2 months ago
It certainly doesn't help that regional management or corporate almost always will do nothing about them because it will require sticking out their necks for actual proper customers and employees. And meanwhile keep shoving down people's throats with ideas like promoting store credit cards.
Jess Smith 2 months ago
I gave up trying to bend situations to explain why the people did something pretty early on.
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