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Tech support workers see a lot of (crazy) things on the job, and Reddit user Ok_Hold_2686 is no exception. Last week, they uploaded a post on the platform, describing the confusing performance reviews they have been receiving.
Apparently, the employee’s KPIs keep changing whenever, and it always happens retroactively to fit the company’s agenda. So they made up their mind that enough was enough and started to adapt, pointing out the dangerous consequences this strategy could lead to.
The Redditor’s experience highlights how shortsighted managerial decisions can backfire, undermining the very stability they aim to achieve.
RELATED:
When you stop treating your employees fairly, you risk losing not just their motivation but also the quality of work that keeps your business running smoothly
Image credits: DC_Studio/Envato (not the actual photo)
Which is exactly what happened when this worker shifted focus to meet the company’s flawed expectations
Image credits: YuriArcursPeopleimages/Envato (not the actual photo)
Image credits: Ok_Hold_2686
Clear expectations are a fundamental need for any employee
According to Gallup’s data, employees who strongly agree that their job description aligns with what they actually do are 2.5 times more likely to be engaged at work than those who don’t.
However, in reality, just half of employees globally say they know what their bosses expect of them.
As a result, many are held accountable for responsibilities that aren’t included in their role’s profile, which, as we just saw, can confuse and frustrate them on a day-to-day basis.
Image credits: seventyfourimages/Envato (not the actual photo)
By increasing that ratio to 8 in 10, Gallup estimates that organizations would reduce their turnover by 22% and safety incidents by 29%, and increase their productivity by 10%.
The problem is that managers need to help their employees understand what’s required of them, and that includes much more than just telling them what to do.
Effective leaders define and discuss the explicit and implicit expectations for each and every employee. They paint a clear picture of what outstanding performance looks like and empower employees to recognize how their work leads to the success of their team, department, and entire organization.
The story has received a lot of reactions
Many people shared their own similar experiences
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What do you think ?
Min 2 months ago
I'm left wondering if it was actually HR's decision, which would be weird, or if HR was just the messenger because the manager was too cowardly to deliver that ridiculous feedback themselves. The latter seems far more likely.
Taibhse Sealgair 2 months ago (edited)
In my experience, it's usually the manager that writes up performance evaluations. Unless developer was assigned to the HR team (which I've seen HR-IT be separate from regular IT.) But either way, time to update the resume and start looking around.
Load More Replies... Just_for_this 2 months ago
Works server had had no maintenance for years before i got there. asked for tools to do it - rejected. server went down (badly) - shocked pikachu face - "please fix it no expense spared." got it back up temporarily, submitted payment request to fix properly - shocked pikachu face - "we have no funds for this." it's going to go down again, I don't care anymore.
FreeTheUnicorn 2 months ago
It won't teach them anything. They didn't appreciate your work previously and they won't appreciate it this time. Start looking for another job. Best time to look is when you have one.
Min 2 months ago
I'm left wondering if it was actually HR's decision, which would be weird, or if HR was just the messenger because the manager was too cowardly to deliver that ridiculous feedback themselves. The latter seems far more likely.
Taibhse Sealgair 2 months ago (edited)
In my experience, it's usually the manager that writes up performance evaluations. Unless developer was assigned to the HR team (which I've seen HR-IT be separate from regular IT.) But either way, time to update the resume and start looking around.
Load More Replies... Just_for_this 2 months ago
Works server had had no maintenance for years before i got there. asked for tools to do it - rejected. server went down (badly) - shocked pikachu face - "please fix it no expense spared." got it back up temporarily, submitted payment request to fix properly - shocked pikachu face - "we have no funds for this." it's going to go down again, I don't care anymore.
FreeTheUnicorn 2 months ago
It won't teach them anything. They didn't appreciate your work previously and they won't appreciate it this time. Start looking for another job. Best time to look is when you have one.
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