30 Things People Look Out For In Restaurants To Tell If The Food There Is Gonna Be Good
You enter a nice-looking restaurant and you're ushered to what appears to be a sticky table. Or you ask your sluggish waiter about the oysters and he has no clue what you're talking about. You know, the usual red flags that just beg to stay clear of the place.
But as much as we enjoy helping you not to fall into the wrong hands by calling out the telltale signs of a bad time when eating out - what if we flip things over like a patty and look at promising signs instead? Inspired by u/halfblood_god's "What are some green flags in restaurants?" prompt on Ask Reddit, we decided to hand-pick the best answers to see how people spot fine dining establishments from a mile away.
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If you walk into a restaurant that serves food from a different country and every single person in there (working and dining) is from that country.
In my experience that means you're about to have an awesome meal.
Yep, happened to me in northern France - I wanted to try african cuisine and the place was full of people form Africa, there was even a "senior" table where elderly people were playing cards... and the food was delicious
There's an excellent Chinese restaurant near my parents' that is owned and staffed by one Chinese family. As soon as they have enough to bring another family member over, that person works in the restaurant until they have enough English, although most stay with the restaurant. Best food ever!
That is awesome and wholesome. I would eat there all the time. Especially cuz I love Chinese food.
Load More Replies...When I was a child and went for Chinese food (in New York City's Chinatown) with my Aunt's family we'd follow a Chinese family until they'd go into a restaurant and follow them into it to eat. Always a great way to find a great place to eat.
If you have TikTok, check out @fakefoodshow. This young Chinese-American guy makes these videos with his 84 year-old professional chef grandpa where they try Chinese food from P.F. Chang's, Panda Express, Trader Joe's, Whole Foods, etc. That old dude has a foul mouth!
Load More Replies...Alabama here. And a transplant from Southern California. It's rough out here. The first time I went out for tacos, they brought me a bowl of Velveeta as a starter! Go where the local community goes on their lunch breaks. Learn a few extra words in the language of the food you like! You will be rewarded!
That's your Alabama brains telling you that you can eat "Mexican" food but stay away from those terrifying brown, border hoppers so you went to a chain restaurant. If you eat bad Mexi in CA, it's your own fault, and the giant bowl of plastic, faux-cheese that appears when you ordered tacos should be a huge indicator that you've fúcked up somewhere. I've spent a bit of time in Mexico and tacos never came with a bowl of cheese (or plasticy cheese).
Load More Replies...best falafel place I went to was 50 years family owned immigrants, the grandmother who founded the place was born in Yemen. You know it was authentic because the manager at the time (grandson of the founder) would be sitting in a wifebeater with his buddies smoking at a table he placed on the street right right next to the door, and would be there chatting. As to the workers, they could have been arab or hispanic, who knows
I've noticed at one of my favourite Ramen places that most of the customers there are of Asian descent (can't say they're all Japanese, but I get the point), but usually packed to the brim with people. I've also had some of the best takeout from a Shawarma place, and the staff (both the cooks and the cashier) were all Middle Eastern.
Absolutely. We used to go to an Indian place (Vintage India, in Bernam, Johannesburg) and we were usually the only white people there. Same thing happened at a Chinese restaurant in London. We were the only non-Chinese people there! And the food was fantastic both times.
Definitely. There was a small, dark Chinese restaurant in a NYC subway corridor one floor below street. First time I went in there were a dozen guys all talking in Chinese, all kinda messy looking like laborers of some kind. This place lived up to the claim above - great food!! Every day, if I didn’t have pizza, I had Chinese from there. This was in Lower Manhattan, 2003.
Most of you will know what it's like to be caught off guard by the news of your folks dropping in the very next day to visit their child. You have a couple of places in mind you could take them but they're fully booked. You, now panicky, start asking for recommendations from Google, Yelp and your friends, but the mixed responses only make things worse. Should you not mind those few 1-star reviews and take chances with the steakhouse or play it safe and book a fancy, new place on the outskirts of town?
In any case, it's tricky to figure out the excellent restaurant from the ones not even worth taking your Bumble date to, seeing as most of them (at least, in the same price range) all look pretty much alike. That's why we turned to Andy Hayler, a London-based fine-dining critic for Elite Traveler magazine, who was the first person to have been to every 3-star Michelin restaurant in the world (yes, even Jiro Ono's Sukiyabashi Jiro).
One time I was at the Hawthorne Hotel with my family. Our orders were taking a while because they started a bunch of new staff members that day so obviously mistakes will be made. My mother did have to send one thing back because it wasn't cooked all the way but otherwise it wasn't a big deal.
The manager of the dining area kept communicating with customers and she offered us a free slice of cheesecake each for desert to compensate for the delay.
The free cheese cake was nice but moreso was the communication and the fact that the manager wasn't belittling the kitchen staff but just letting us know that some of them were inexperienced.
that's the way you do it...train your staff and be aware that there will be some incidents.
And explain it to customers, who’ll become dedicated customers
Load More Replies...This is how you run a good restaurant! Don't belittle inexperience, encourage growth!
For those wondering, the Hawthorne Hotel is located in Salem, Massachusetts.
Communication is KEY! We waited over an hour for our food at a little mom & pop restaurant. They were unexpectedly slammed and both the manager and the owner were running plates out and constantly circulating to talk to everyone.
Aww love this, every 1 needs to learn and a good manager will have patients with new staff
Turns out, no matter if you're a mere foodie or a well-respected food critic, there's no escape from getting the vibe of a place by reading online reviews. "Positive reviews of the restaurant, ideally from a respected guide like Michelin or a restaurant reviewer that you trust," Hayler explained to Bored Panda in an email, should set you on the right course.
According to recent data from Google, 98% of people found that Google Ratings accurately reflected the actual dining experience. While more than half of 18-34-year-olds admitted that both positive and negative reviews play a huge role in deciding where to splash their hard-earned money.
Servers that get excited when talking about the menu, and recommend an item that is not the most expensive.
Servers don't work at places necessarily cuz they love the food they serve; they work there for *gasp* the money (and potential of free food). Hell, I ran the most popular sushi restaurant in northern CA and I HATE raw sushi. An honest opinion is all it takes. At the sushi place, I would tell them I hate sushi but tell them what was most popular. I currently work Italian and it only seems to matter if I hype up antipastas, people are very particular about their entrees.
Load More Replies...Never had curry and was excited about trying it, my waitress was awesome in explaining. I'm now a big fan of curry
The same people are still working there 20+ years later, that means they treat their employees right.
My local Pizza shop, that I used to go to, when it was under the original owners, they had a guy who has worked making pizza's there for years (when they sold the business, and this worker did not get along with the new owners, he had been there 27 years) and was the best at making pizza. They old owners trusted him, that he had a key to the safe in the back in case he needed to access it for the register. They literally let him run the area they made the pizzas once he had been there logn enough, and let him handle hiring. He was a good man who knew every regulars orders, etc. He said he was like family with the owners. Most workers there had worked for years, and very low turnover. Shame the new owners treated him as just another staff member and he quit, though the new owners made changes and things arent as good. Why you would do that to a 50+ year old pizzeria is beyond me. Also just 2 years after purchasing it, only 1 worker from the old days is there. Shame
I heard it as "New Manager Syndrome". They don't take the time to understand even partially what is actually going on before making changes. Because they're the new manager, by god.
Load More Replies...A chain restaurant I go to called Eat n Park. Family restaurant. First one was opened in Pittsburgh in 1949. They are in Pa, WV and Ohio. I’ve been going to the in Morgantown, WV one for years. The wait staff is great. Some of them have been there 20 and 30 years. All of them greet my mother and I by our first names (and we call them). We talk about our family and theirs. Can’t put a price on that!
This is not indicative. It can easily mean the owner/management is lazy and the employees are complacent. Hence where I am currently at (for one more month), some employees have been there since they opened and are too depressed and wrapped up in their own world to realize they're being taken advantage of and/or do anything about it.
well, that tip doesn´t really gonna help if you are tourist for example.
My local sushi restaurant had the same owner for my whole life and we always saw the same friendly lady working in the kitchen. The atmosphere was always great until the owners changed and the service was considerably worse
This !! And not just in hospitality : the only way to get a quality product is by having motivated staff.
While there are about a million factors that go into what makes a "decent" restaurant - for reference, we recommend watching Gordon Ramsay's classic Kitchen Nightmares or Bradley Cooper's brilliant Burnt - a well-designed menu is a crucial part of a restaurant's appeal. Sure, they are often overlooked, relegated to the realm of functional necessity. But what if we told you that a well-designed menu could be the difference between an ordinary dining experience and an extraordinary culinary journey?
Clean bathrooms. Tells you a lot about the cleanliness behind the kitchen doors.
Cooks don't clean the bathrooms. This is generally not an indicator of what the kitchen looks like.
My two are: cleanliness of bathrooms and how their cream tastes. I can tell a lot about a restaurant via the cream they put on their cappuccinos.
Just curious, but what if the restaurant doesn't serve cappuccinos?
Load More Replies...Sounds like nonsense that people who have never worked in a restaurant would say. It may be true in some countries, but is absolutely not true in the UK. Chefs clean kitchens, NOT bathrooms. Sometimes front of house staff will clean them at the end of the night, but usually there will be cleaners who come every morning. Does anyone really want staff who are cooking/handling your food to be cleaning toilets every hour?
If bathroom is clean then kitchen is clean... i always go to bathroom to wash hands before ordering food so i check bathroom out first
I might add looking at floorboards, under table and under counter. If they are dirty it a clear sign of issues that best not be said. All in all if see sign of dirty bathroom or this I suggest just leaving.
Small, focused menu.
ionised replied:
This is green flag #1.
This totally depends on the cuisine. There are some foods that take hours to prepare, and other dishes that can be made in a few moments, and can be configured in many different ways.
Maybe, but that usually means that for certain dishes, they are made in advanced, and then heated up on order. A small menu, usually means they cook to order.
Load More Replies...And stay with one theme: like in my city there are so many Fast food places serving italian pizza and pasta, indian currys, thai dishes, turkish döner and greek gyros. what a mess.
I know of a restaurant that has the best Chinese food outside of China, with a whole book of choices, it's all amazing. But there is also a very clear green flag there, Chinese guests :)
Ir might also be partially cultural. A big menu is something you typically see in cultures where the customer is king, it shows that they try to cater as many wishes as possible. While a small card shows that they want to serve you the dishes that they are most proud of (often family recipes etc) and have perfected. I prefer the latter, because it focuses on the craft and artistry of cooking, but I think that especially for people from very customer-centered cultures, such restaurants might feel restrictive and not catering to their preferred variety ( for example, in many French restaurants with small menu's,asking for alterations in a dish is quite bad manners)
Not always-- some of the best food I've had came from Greek diners in NYC with VOLUMINOUS menus-- and every thing was wonderful.
Came here to comment something similar. I'm also in the States and there are a few restaurants that have big menus, but everything is made from scratch. I've yet to be disappointed at these restaurants.
Load More Replies...Even better : no menu at all, like in many fine dining or local traditional restaurants. You eat a carefully thought meal or the fresh products found by the chef in the morning. The menu is whatever came from the fishing boat or the gardener. You know the price, the composition but all the rest is in the hands of the cooks.
To certified picky eaters like me, you just described some thing between an actual nightmare and some radical form of exposure therapy. Terrifying *shivers*
Load More Replies...If you haven't seen it "The Lost Kitchen" on Netflix is a great series. Chef Erin French opened a restaurant in her hometown of Freedom, ME (USA) and is totally committed to using only fresh, local food items. And she seems like just a really cool person.
"A coherent menu that suggests that the restaurant has some clear vision of what it is offering," is important, Hayler, who has seen dozens of different formats, argued. "For example, a restaurant that offered (to take an extreme case) pasta, sushi and curry dishes would be a warning sign. Similarly, very long menus with dozens of choices suggest that it is unlikely to have prepared its food fresh."
Employees in good spirits.
It’s definitely a bonus, but gives no indication of food quality. I worked in a Michelin starred restaurant where everyone was miserable and a budget restaurant where we all had a great time.
A place that smells good when you walk in. The best restaurants I’ve ever been to have all smelled fantastic as soon a you open the door.
From personal experience, this is true. However, if you smell a duck cooking, please leave. We have no cooking experience whatsoever.
Well. some places like Paul bakeries (which are overpriced but decent still) have freshly baked bread fragrances blasted through their AC, so don´t trust you nose only.
Or when you walk by outside we were walking around a new downtown city and passed a burger joint that smelled fantastic. One of the best melt in my mouth burgers I've had in a long time. It's top of places to return to in the area. Was happy to find out they were opening sister locations closer to us.
Unless they Spritz Good food aroma from an aerosol device.
On the other hand, should you notice a list of suppliers on the menu, know that you might be in good hands (at least when it comes to food, that is). "A menu that makes a point of listing specific suppliers (for example, of meat, fish or vegetables), suggests a place that is proud of the produce that it is serving," Hayler said.
Busy on a Monday night.
I recently went to my favorite thai restaurant as soon as it opened for dinner hours and within 20 minutes, the place was packed. Understandably so because the food and service is amazing.
Depends on circumstances. I live in a touristy area, most places are closed Mondays to give the staff a break. If you choose to be open that day you're slammed, because no one else is open, not necessarily because you're good (although that helps too)
Lot of which depends on location-- can be crappy, but only place open
Yes, our local does amazing food and is busy all week long and even people in just getting takeaway dinners
On Long Island in the 70s many of the restaurants were closed on Mondays. The restaurant I worked at served many Greek dishes Mondays and a lot of the Greek kitchen staff from other restaurants came to where I worked for dinner. (Some of the customers were amused that I had a Greek first name and didn't have a drop of Greek blood.)
I like seeing a broad distribution of demographics eating somewhere. If you go to a taco truck in the hood and there are a few old timers, a couple cops, a few office workers, and a few construction types all eating there you know it is going to be great.
Whenever I'm abroad I seek out where the locals eat... You find the best food where the tourists aren't
And while a poorly-made menu shouldn't necessarily be a deal breaker, it's a good place to start looking for those 'green flags.' "In addition to menu length and coherence, a menu that is clearly written and gives some indication of the garnishes will give you a better idea of what to expect than a menu that has one-word descriptions like 'asparagus, mullet, chocolate'," he explained, noting that a typo is not acceptable. "If they cannot be bothered to use a spell-checker, what else are they not bothered about?"
A huge lineup of locals willing to wait for food is our number one way to find the best places to eat. We live in Mexico 6 months a year and look for restaurants full of happy Mexican families, not full of tourists!
In much of the world, most of Europe at least, you never get queues at a restaurant. Either they have a table or they don't, but unless someone is just about to pay their bill they would not just let you wait around. It's very much a fast food thing, in a proper restaurant tt would be very rude to pressure existing diners to hurry up like this.
That's definitely different from here (USA). Most full service restaurants ("sit-down places" in local parlance) even have a waiting area where you can sit until a table becomes available. And, they generally try to get the customers in and out relatively quickly, rather than entertaining them all night. I'm not saying one is better than the other. Sometimes a meal is the main attraction, and sometimes it's just fuel.
Load More Replies...It's funny that they used a photo of Carnegie Deli (which has been closed for years) for this one. It was the BIGGEST tourist trap - right near Times Square - and 90 percent of the clientele were tourists. The other 10 percent were locals like me who had to shepherd the out-of-towners through the experience, lol
This image might be a bit misleading... perhaps it was taken in the days before the Carnegie Deli closed? It was a great place.
really? I hated it. Those big disgusting piles of meat for their sandwiches... and I LOVE meat, but it was so wasteful!
Load More Replies...Picture abobe of Carnegie deli, West 57th st in it's heyday-- now gone
In most of Europe you just have to book early at the better restaurants. Know a few good places in Paris, between the tourist restaurants, never too crowded, with normal prices and only locals and high end business people inside. But you have to book your table a week in advance otherwise they will turn you away. (If they don't recommend wine with the menu, don´t fool yourself just drink water.)
If it's Vietnamese or Chinese and the bathroom doubles as a cleaning product stockroom, and there's a grandma in the hallway snapping green beans (or other minor prep).
Food is going to be bomb.
Yes! A Chinese restaurant near me had that when I was growing up. They still do, except that the original kids are around my age (late 20s) and have kids of their own.
Load More Replies...I only eat at small, independent Chinese restaurants. They're almost universally family owned, and their food tastes just like what they make at home. I won't go anywhere near a Panda Express, which is about as authentic as an eggroll from Jack in the Box
My go to Vietnamese restaurant is like this. There are cleaning products in the restroom and there's an employee sitting at a table towards the back prepping veggies.
"A menu is the guest’s first impression, so if it’s crumpled or stained, it portends a negative outcome for the rest of the experience," Adam Reiner, the founder of The Restaurant Manifesto blog, told Bored Panda in an email. According to him, no matter if you're at Le Bernardin or a classy no-name restaurant downtown, self-respecting eateries should treat their menus "with the respect and care they deserve" since it often becomes a make-or-break factor for patrons who arrive without any prior knowledge or expectations.
Menus you don’t need a QR code to scan.
A lot of restaurants did that during the covid pandemic to limit cross contacts between guests. It’s absolutely not a green or a red flag anymore.
If they don't offer the option of a printed menu, I leave. Have your QR codes, but I don't do well ordering on my phone.
I HATE QR code menus. It's even like that for room service in hotels now. I'm looking at an electronic screen with a stupid QR code. Why not just put the menu on the screen? Just a frustrating stupid extra step.
I understand why some people don’t like to use QR codes to order, but some people take it to an unreasonable degree. I work at a restaurant with two outdoor sections. One outdoor section has full table service with paper menus (same as the indoor section). The other outdoor section we use QR codes, or people can order at the counter if they prefer to order from a human and/or pay cash. Most people who don’t want to use QR codes either sit in one of the table service sections or order at the counter. But occasionally people get unreasonably angry at the mere mention of QR codes even though multiple other options are available. I have very little patience for these people.
My husband & I go out about once a week, usually for a late lunch on the weekend. If they don't have actual menus or we have to install an app, we just leave. But I always make sure to tell the hostess exactly why. (Most of the time we leave our cell phones in the car. This is a DATE!)
In Japan a lot of restaurant do this so you can order even if you don’t speak the language and food is still amazing
Owners' kids doing their homework at one of the tables or even operating the register.
I always will eat at an establishment where tis is happening. The child is learning work ethic, the parents are making sure their child is doing their homework, and the parents love and are taking care of their child. This is a win win situation. Funny how people of different cultures take care of their own children, creating responsible humans. while another group..... well, look up white privaledge......
Yes! We had a new restaurant open up and the first time I went in, they had their preteen daughter working the register. That young lady knew her stuff. And, of course, was raking in tips left and right.
Why would that be a sign of how the food/restaurant itself is? And I had by far the worst high tea of my life at a restaurant where the kids sat in the restaurant. The kids misbehaving didn't make it a better experience either. But the high tea having only one freshly made part was the worst part
Their meaning a family owned restaurant where all generations work there. My area you see it a lot in the Asian restaurants. My favorite place I watched their children grow up. When I asked where her son was she was so proud to tell me he had started college
Load More Replies...All of the aforementioned telltale signs are not fool-proof, of course. "Well-funded restaurants have experienced marketers writing appealing menus," he claimed, noting that most restaurants spend money on influencers to get those shiny reviews.
If they've had the same linoleum counter top and booth sets since the 80s, the breakfast is gonna slap.
went to Pittburgh, parents asked some passing cops for a good place to eat (don't remember why), they all immediately said the same place. We walk in and it has those leather booth seats that are starting to crack. Great food.
good! saying something "slaps" means it's amazing or impressive. (i believe it was originally used to refer to good songs with a lot of bass, causing the subwoofer to do a "slapping" movement)
Load More Replies...Dives restaurants selling any cuisine are the best. You want great BBQ? Go to that shack where the delicious smokey smell is coming from. Seafood? That ramshackle building by the beach. Steak? Asian? Breakfast? Always pick the ones housed in buildings that don’t look like they could pass code. Never steered me wrong, and I’ve never gotten food poisoning! My mouth is watering just thinking about it! 🤤
A place that seems to have “regulars”.
Overhearing waiters greeting by name or asking stuff like "the usual?" would be a good clue.
Load More Replies...I had to go to travel a couple hours for work and found this hole-in-the-wall pizza place that had pretty good reviews online. Honest to God, the best service and pizza I've ever had. I went a few different times during my stay and the place was always full of regulars who the staff knew by name.
I worked in a restaurant in very very upstate New York and every night except Saturday the customers were local 'regulars'. Saturdays almost all the customers were Canadian who'd heard about the place via word of mouth. During the summer sometimes the wait for a table on a Saturday night could be 2 hours or more.
Of course, what good does a neat menu bring if it rests on a sloppy table? "It’s never a good sign when you sit down at your table and find cutlery askew or glassware with smudges," Reiner explained, noting sporting these red flags can mean nothing good. "At well-run restaurants, the staff is issued highly regimented side-work that dictates the proper way to set the dining room. Sloppy table settings suggest a lack of discipline behind the scenes that will likely show up in other areas."
How long the servers have been there. We frequent a restaurant where a server remembers us from when my wife was pregnant. That was almost 7 years ago. The owner takes care of his staff who in turn take care of the customers.
This may work for restaurants in small towns, but in big cities staff are more likely to move on, not because the place is bad but just because that's the nature of big cities.
17 yrs now frequenting the same Applebee's, and they ARE like Cheers, they know my NAME when I walk in. LOVE THAT!!!
Seeing staff eating the food. Especially bits of leftovers during service.
Seriously, I'm a career chef. We see and make the same food day in and day out, and if the staff are still excited to eat it, that's always a great sign.
Also, a healthy work/social dynamic. If the staff clearly dislike eachother, chances are they're too preoccupied to give you their best.
Restaurants that meticulously embrace the beauty of seasonality, on the other hand, show an unwavering dedication to culinary integrity. And thus should be appreciated accordingly. "Use of seasonal ingredients is a strong indicator for me," Hayler said. "A European restaurant that offers (say) asparagus in October or strawberries in January would be a major warning sign. Whatever the level or price point, a restaurant should generally be using seasonal ingredients."
I like it when I ask their opinion and they give a thoughtful, sincere answer that shows they really know the food.
Sir, I would walk back through that door, turn right, and walk 50 metres to our local Hungry Jack's
I worked in a restaurant as a waitress and they only allowed us to eat the cheapest options or starters for our lunch and as a skinned student I could not afford to pay to try everything on the menu. When someone asked me to recommend something, I had no idea what to say.
Once you get to know the Chef and Line crew, having them recommend dishes
this happened in my hostel in Dublin a few weeks ago. Came back in the middle of the night and hungry, their bar was closed and they apoligized. I pointed at the small fridge behind them because i saw wraps and asked "whats that?" "thats chickenwrap and its not very good and also very expensive. We also have peanuts?"
I'm in the south. If the cooks are over 50,over 300 lbs and barefoot or wearing flip flops it's going to be good.
American southerner here. Nobody in the south trusts a skinny cook
Load More Replies...There used to be a diner near me. If you know diners, you know there's a quite large window through which you can see into the kitchen. This cook was so large that he eclipsed the kitchen light when he passed the window. Best breakfast I ever had.
Likely the United States, but I’m not certain.
Load More Replies...My Dad was a huge foodie & taught me SO much about appreciating a good meal. He had two sayings: "If you want to eat well, learn to cook well" and "Never trust a skinny chef".
In most cases, Hayler claims, a focused and clean menu should help seal the deal. As his recent experience in an Indian restaurant, located on the outskirts of London, proved to him. "It was quite new and was a small place somewhat off the beaten track, so it had limited online reviews, but those it had were very positive," he claimed.
Small menu, clean, the menu isn’t sticky.
The owner is on the floor doing work, taking orders, chatting with customers etc.
That and when they, or their partner, are in the kitchen cooking the food. We have some Italian places nearby that are like this and we love them. The owners have gotten to know us and that we love trying new things. Now they will bring us random dishes to test out. Nothing’s free. That’s not the point here. They just like that they can test things out on us and get honest feedback for their growing business.
I worked at a restaurant where the general manager loved being expediter during rushes. He was very very good at it too. Like he was a conductor or something. So we're back there cracking jokes and kicking a*s. Cool guy to work for and we took pride in the food being good.
What stood out the most, Hayler admitted, was the menu's emphasis on a specific regional cuisine from India, with a chef hailing from the southern part of the country. "It had seasonal Alphonso mangoes on the menu, which only appear in the spring, suggesting that there was attention paid to seasonality."
They could fit more seats and tables in, but have chosen not to.
They don't offer coupons, groupons or other deals.
I m gonna disagree with this one. I got a coupon for a meal entree with a theater ticket and the cafe it was from was awesome. I would instead say bulk mailed coupons.
100% agree. Some of the best restaurants I have eaten at were ones I found on Groupon. Also, our local pizza joint, which has some of the best pizza in town always has coupons available in various places. I use them every time we eat there.
Load More Replies...I would have to disagree with the Groupon point. New restaurants do Groupon to get people in the doors. I've had great experiences with Groupon in that regard. Tried the food, loved it and went back. The other green flags (ethnic people working the ethnic restaurant, focused menu, etc.) are more important than this.
After covid everywer does coupons and deals even my fav place to eat and its still fab food but cheaper 👍
Ultimately, dining out should be an enjoyable experience, offering an opportunity to venture beyond our usual Nando's and Olive Gardens. Of course, it's safe to say that even if a restaurant doesn't meet the aforementioned criteria or is stained by a couple of 1-star reviews, it shouldn't mean that you should not give it a chance. As a recent New York Times report showed, it might be the case of false reviews which are tricky to get rid of.
I once was in the Subway we frequented at a past job. The health inspector happened to come in, and get in line.
L.A. requires restaurants to post their health inspection results, using three colors: green, yellow, and red. When I lived there I knew people who insisted that only restaurants with a yellow or red rating were "authentic." As if cleanliness were somehow inversely related to the quality of the food.
I was a restaurant consultant for several years. A company heard about a video that was going to be on the news and asked us to do a food safety assessment on their locations in a metropolitan area. Due to the urgency, they hired us to accomplish the reviews within three days. The first place I went, I had to wait for the health inspector to finish as she had arrived before me and our policy was to let them finish before we start. As she sat in the dining room, I went to the back and found cockroaches on the drain board to the sink in my first 30 seconds. It didn't get better: more cockroaches, the biggest rodent infestation I have ever seen, and a sewage pipe dripping near their paper storage. None of this was on the health department report. The inspector eating there doesn't tell me anything...
Reminds me of the one time at the subway next to my office when the guy in line behind me told the "sandwich artist" what I would want and how it was supposed to be done - he was working there before and liked to memorize customers and ordes :D - I never considered that it also meant that he would eat there although he knew how the food was being prepared.
And? I can't see what's so good about that. Even if it means they're clean it's still just going to do the same stuff as every other Subway in the world.
If the Health Inspector eats there, it's a huge, huge green flag.
Load More Replies...
My bestie went to culinary school and worked in some great places. She looks to see if the people eating there are smiling.
When I enjoy REALLY good food I don't smile or talk or look around. Great food makes me forget about anything else.
Still, if there is a green flag you should take to heart the next time you head for impromptu dinner, Reiner says, it must be the first impression. "Nothing sets the tone for a great dining experience better than a warm welcome. Walking into a restaurant should feel like being a guest in someone’s home," he explained, adding that nothing good can come out of a place which makes their guests wait unwelcomed.
Lots of vegetable options. fresh ingredients
If you order the food and the person ringing you up yells at the chef in their native language, you KNOW the food's gonna be good. As someone who's Indian, it's basically how I differentiate good and bad restaurants.
When you order in their language, especially if you can’t really speak the language, and they get excited that you know what you want. The Vietnamese place we like does this. An American ordering a durian smoothie and a ban mi is a big attention grabber apparently.
Wow! A durian smoothie😳 That's brave. The only reason I know about durian is Top Chef.😊
Load More Replies...As a wise man once said: if you speak to a man in a language he understands, it goes to his head; if you speak to him in his native tongue, it goes to his heart.
I completely disagree about the customer service / good mood wait staff comments here. Maybe it’s a Northeast US thing, but some of the restaurants with the saltiest salt of the earth employees and dogsh*t / nonexistent customer service have the tastiest food.
Conversely, sometimes when a place has really good or “happy” customer service it’s because they’re compensating.
Durgin Park in Boston is legendary for its sassy servers, lack of ambience, noisy dining room, and ridiculously good food.
It is a different kind of friendliness. We went to a restaraunt recently where the servers were all joking with each other and the regular customers. They weren't fake happy, they really were having a good time. They also took no nonsense. The food was good diner food.
I went to a coney dog place in Detroit. The guy taking orders yelled,"Whatcha want?!" I was shook (and young). He brought the coney dog, and I asked for a Coke. He said, " No! You didn't order!" and walked away! I was shook again. He came back with a Coke and a wink! Great place and great food! 😁
"Happy" customer service is very different from being able to see that the staff enjoy their jobs.
There is a restaurant near us where we love the food, but a waitress who seems to always be there is a real b****. We get the food to go a lot but we always end up in her area when we eat there, so we just tip her based on the scale of her moodiness for the day. I mean practically throwing the food in your lap or questioning what you did to her recently or in a past life rude.
We have a restaurant in our china town in London called Won Kei and people go there specifically for the awful service. The owner will move you half way through a meal to another table to make way for someone he likes the look of better. I have no idea whether he really is that rude but people love it.
They're busy during times you'd expect them to be. A restaurant that's dead during dinner hour is a huge red flag but then being packed is good.
Yeah that can really depend on the city. We're in a college town, so our dinner rush is a bit later than it might be in a place where people are getting off work at 5 and dinner by 6. We usually fill up closer to 7:30 or later.
Clean open kitchen.
McDonalds have (mainly) clean open kitchens. I wouldn’t consider them as good restaurants.
Check the salt and pepper shakers. This is the easiest way to tell if management gives a damn in a restaurant. If the salt and pepper shakers have a dead ant in them, or look congealed, this place is cutting some pretty basic corners.
Hum.. I would dare to say that the presence of salt and pepper shakers (or ketchup, mayo) on the tables is in itself a (little) red flag. Good restaurants know how to season their dishes and will adapt them to you if needed (no salt diets, no spicy and so on). You’ll never have to change anything.
Yeah, there is nuance that could be addressed, but in general yes.
Load More Replies...I know it's a red flag, but I'd put wobbly tables in this same category. If the owner can't take the time to visit each table once a month and level it out, then it shows they just don't care very much.
Can they do the basics well. E.g., if they serve a bread basket, is it good bread or some crappy store-bought, mass produced rolls? Is their coffee good? Whatever the cultural equivalent is for the type of food to those kinds of things. These are easy to get right if you care. If you’re cheap or lousy on these things, then there is a lack of care or corners being cut.
If they give no attention to the supporting players, I doubt they’re doing anything good with the stars of the show.
Back when I worked in the kitchen, I interviewed cooks by having them make give basic dishes. A simple baked chicken breast is as basic as it gets, but you’d be shocked how few cooks can make one that’s flavorful and fork tender. A freaking egg shouldn’t be such an impossible task either.
My first day on a line, the chef was showing me around. He asked "What did that guy just do wrong?" He didn't salt the pasta water. Immediate "We're keeping you." That is sooo basic.
Load More Replies...If cops and firemen go there. When the burglar or fire alarm malfunctions in the middle of the night, we get to see the kitchen conditions. And if it's going to give you agita or the runs, we're not touching it. Just in case something pops off, you don't want to be percolating trying to climb a ladder or running through alleyways.
My dad and I found the best places were the ones that had a minimum of four cops cars in the lot. Enough that it almost looked like the place had been robbed. In LA, the cops knew the places with the best food. Since moving away, this method has never once failed me.
Or you stumbled to a Waffle House after midnight...
Load More Replies...
A lot of elderly customers inside. You’re going to get a good meal at a good price.
1000% disagree. We are in AZ and I can tell you that the joints most frequented by the older demographic taste like hospital food. Mushy meatloaf etc. Breakfast, well maybe, but it is still bland mush because they like it that way.. It has got to be consistent..
Same in the Uk - if it’s full of old people the food is going to be awful. Cheap and plentiful maybe, but taste wise absolutely awful.
Load More Replies...These could also mean most of their food is very soft because none of the customers have teeth.
Mexican restaurant that has either Soccer commentated in Spanish or Telenovela’s or both on the TVs.
Non-laminated menu.
Non-laminated often indicates a rotating menu that features fresh, in-season ingredients and/or a kitchen that values creativity and customer feedback. This isn’t just true at fancy places. At the restaurant where I work, the most expensive thing on the menu is $30 and most things are under $15. But we have non-laminated menus because certain items change frequently for the reasons I mentioned above.
Load More Replies...If the restaurant is not a chain, and not a celebrity restaurant, but even still it is always packed, and always has a reservation/ wait list, that's a great sign you gonna eat well and probably not pay out the nose for it either.
If when I walk in someone looks at me and says "I'll be with you in a second" instead of walking by me as if just because they aren't the host/hostess of the joint that means they don't have to acknowledge my existence or help me in any way unless I'm in their section. Damn my bar is low.
Waiter here. It can be difficult to do because some servers are protective of their sections. In my own section, 100% I'm not walking past a guest without greeting them in some way. Outside of my section, if it looks like you haven't been helped, I'll ask if you have been and make sure I communicate with your server they've been sat.
This is really important, as is NOT asking if you have a reservation and 40-50% of the table are empty. If I had a reservation, I’d tell you. If I ask you if you can accommodate 2 diners, I do not have a reservation.
If you ask, this is logical. If you get pissy about being asked because you see quite a few open tables, this is NOT logical. Unless the place is slammed, we have to hold empty tables for reservations as priority, just because they're empty when you walk in doesn't mean we can seat you there.
Load More Replies...You hear one of the staff say "just the usual again?" to someone.
Absolutely terrible, surley, rude service in a Chinese restaurant.
The more they openly despise you, the better the food.
it's not the same as it used to be, back in the 90's they'd literally throw your food at you and hurry you out when you'd finished. still... the food was awesome
Load More Replies...There's a sushi place in Nashville Tennessee that is a little hole in the wall and they so don't care if you exist. They don't even talk to you. You just write your order and leave it on the counter. Really good stuff though
and they spit in the soup because they hate you so much, magnificent food though
that's what makes it good!
Load More Replies...Staff that not only greet you when you enter, but also when you leave.
Probably poor wording on their end, but I think they mean something along the lines of "Have a good day/night", or "Enjoy your day". Basically, say something kind/professional when you are leaving the restaurant.
Load More Replies...No TVs/TVs turned low.
If there is a TV that’s not a restaurant. Not all places where you can eat are.
I don't know about that. I like to eat at 'hole-in-the-wall' restaurants and there'd be a TV up in the corner with as the poster said, a telenovela or futbol on the screen (mexican) or some ethnic drama/feed from India/Pakistan... or... you get the idea.
Load More Replies...You seem to be thinking of a sports bar - just because they serve food doesn't make them a restaurant.
That's what I think of McDonald. Id rather starve then eat in one of them.
Load More Replies...I've been in one restaurant where there was a TV on and the food was great. It was a little place down a side street in Sorrento. We went 5 or 6 times during our stay. First couple of times service was perfunctory, food delivered was good though. By the third time they started to recognise us and things got even better. Our last visit, escorted to a table for 4 for the two of us, when we say it's our last visit waiter brings us complimentary glasses of prosecco. He then takes the menus away says "I know what you like!" with a confident smile and proceeds to bring us a series of delicious off menu dishes that we loved. Manager shakes our hands as we leave and thanks us for our custom. And the TV? Well the World Cup was on, so of course the Italians wanted to watch!
Some sports bars have great food and there's nothing wrong with eating and watching a game. Although I prefer my food before or after the game. A mate of mine had a Pizza Burger place with TVs everywhere. Tiny inside, 5 tables max but out side he had about 20 semi covered and even in winter it was packed for international weekday games. Football, cold beer and burgers, what can go wrong? He did a pizza, chicken curry with Roquefort and pineapple, wow!!!
When the waiter memorizes your order and gets it right
I think there's nothing wrong with writing it down. Not everyone has a great memory.
Exactly. I sell pool tables that are at least $3000, so I always keep a notepad/post-it notes with me to know what I am searching for when I get to my computer.
Load More Replies...I consider not writing it down a red flag. My wife and I both comment on it every time it happens.
As Freddie Wong once said: a 3/5* Chinese restaurant. Perfect balance between good food and unfriendly personnel due to the Chinese manners (meaning it's original food).
Doesn't try to rush you out.
Maybe this is coming from a US perspective, but when a restaurant is regularly very busy and popular (for the right reason, good food), it is acceptable to try to turn tables. If the rushing turns rude, that is one thing, but it is understandable, to me, that a quality restaurant wants to turn tables and doesn't appreciate unreasonable loitering.
Bringing extra napkins without having me ask and an extra plate when I eat chicken wings. Thank you for giving me a dish to place my bones!
Well-dressed staff, overall clean environment.
CLEAN staff-- have seen severs who' wear clothing that look like they stole it from a decrepit leper
If it’s a hole in the wall place
It looks like a bomb exploded inside
Half the tables are covered in toys/schoolwork from the owners kids
Sticky note with an A+ Health and Safety rating.
—————
No joke if you see all of these signs then just know that you are about to eat the best food of your life.
Good mozzarella sticks.
The tables are clean.
Complimentary appetizers, owner or head chef checking in, wait staff quick to give things for free if they are not up to standards. Checking in after food is delivered.
I didn’t realize complimentary appetizers were a thing. Bread or chips are just bread or chips 🤷♀️
Only instance I can think of was at a Korean place I went to. Got complimentary Kimchi, a spicy bean sprout salad, and potatoes in sweet sauce as some apps with my lunch.
Load More Replies...Warm bread and nice salted butter.
If I got served salted butter in a restaurant I'd send it back. One of the nice things about livining in France is that unsalted butter is absolutely the norm - even the salted stuff, if you can find it (my wife prefers it on some things) is only 'Demi-sel' i.e. slightly salted.
A menu not afraid to show prices in font that the average person can understand. Bad restaurants don't show any prices at all.
1. Refusing to serve something as they aren't happy with the quality 2. Double ply toilet paper
I'll go with that. A chef should be proud of what they produce. The toilet paper is just a plus.
prompt/polite/brief greeting at the host stand and after you're sat small menu, that menu includes all the menus you might want to look at (food, drinks, wine list, spirits list, dessert) with exceptions for places with very extensive wine or spirits lists The menu is also clean and is either very designed like a bound book or it looks easy to replace pages frequently. The menu is also clean Drink orders show up before any food with the exception of small snacks like nuts, popcorn, chips Food ordered with a specific drink pairing shows up within a reasonable time of the drink, the server should inform the guest if that means they may have to wait for the drink and if they'd like anything in the meantime All of the staff has their head up looking at guests as they walk through the space so it's easy to get their attention (this one is so uncommon but also so easy it's crazy) If you go to the bathroom your napkin is folded when you return. Waters stay full. Check gets dropped promptly upon request and card is charged promptly after it is given You are bid farewell by staff when you leave.
It would be incredibly freaky if ALL members of staff looked up when a customer entered. It's far more friendly if the people whose welcome, seat and wait on the tables acknowledges the customers on entry. If a customer is near another member of staff, that person can nod, smile etc, but not EVERYONE as you walk in the door.
Whoever wrote this is very very impressed by clean menus. He mentions it not once but twice in the comment. And this restaurant sounds way overpriced and does not mean that we're going to have good food.
I’d plan to eat at a little hole in the wall with greasy menus and paper napkins after going out to this place 😝
Load More Replies...A Mexican/Central American restaurant with extremely little English proficiency.
Why? People with Mexican ancestry who speak English (or any language other than Spanish) somehow lose the ability to cook?
No it's more like whenever you walk into a Chinese restaurant everybody who works there is Chinese. Same concept
Load More Replies...Frequent thorough washing of hands.
The chef is not sitting at the bar with their finger two knuckles deep in their nose. The GM is helping in the dining room, be it clearing tables, running the hokey over the rug in the foyer, rolling silverware, helping the bartender stock the bar.
I don't care where you are you walk in and you see that of any employee much less the chef you turn around and leave.
They list every potential allergen on the menu. Waiters ask followup questions about potential allergens.
As someone with Celiac disease I really appreciate the allergens listed on the menu, saves me a lot of time, but I'll always tell the server anyway. Tried to book a restaurant recently and they simply said their kitchen was too small to guarantee there wouldn't be cross contamination, so they advised me not to come. I wasn't annoyed - I appreciated their honesty!
As someone with family that has allergies, this always made us feel more comfortable eating somewhere or not eating somewhere when they were honest.
Load More Replies...One of the best places for this is "Food For Thought" in (or near) Williamsburg, Virginia. My mom had A LOT of food issues, but when they went there, they would read the pre-prepared food ingredients to check for allergens, and if it contained anything she couldn't have, they'd tell her. And if it was something they could fake for her, they'd make it from scratch. Fantastic staff and amazing food!
While traveling in Europe: menu exclusively in local languages.
And sometimes the menu is bizarrely translated.We stopped one in à motorway restaurant that served "lenses salad" because in French "lentilles" means both lenses and lentils ;-))
I have seen more than one menu featuring "hot ghost cheese salad" in France. I steer away from that because I do not like goat cheese, hot or not.
Load More Replies...It depends, in some places it may just be that the owner wants to appear sophisticated, and it's not always a bad thing, but I will always refuse an English translation anyway; they're usually inaccurate and often try to translate the name of the dish itself even when it's a normal term used everywhere (think Coq au Vin, for example).
I have fond memories of my school exchange trip to Greece, making fun of the bad google translations showcased on food and ice cream places up front in the tourist areas (they'd have like 10 languages or so). If you think the English is bad... there were some hilarious german translations too.
Load More Replies...I'm all about the lighting.
More than 2 days off a week.
To their country of origin…to learn new recipes (and see fam or whatever) 😝
Load More Replies...Half of these are "you know the food is going to be good when...", while the other half are "you know you probably won't get food poisoning when..."
Is it a good sign when waitstaff reads articles like this on BP for tips?
I know a Chinese restaurant here in the UK that was owned by a family from Harbin. Very unusual in the UK where most are Cantonese because of our colonial links. They serve the 'usual' generic dishes to most customers but once they found out we'd visited Harbin and had friends from there they cooked us their home dishes. Weren't even on the menu! Delicious. People around us started to ask what we'd ordered and we had to say "no idea!". We were regulars there for the whole time we lived in that city.
No cutesy names for their dishes. Call it what it is, not something dumb like Mr. Bear's Wild Salad.
I worked in a Greek restaurant. In the south, most of them are named some variation of The Clock. They serve just about everything. The owners of said Clock had cameras everywhere. When they were home, they apparently had nothing better to do than watch the cameras live--ALL THE TIME! If they saw something they didn't like, they'd call the restaurant and let the manager know to stop whatever it is the owner didn't like. When I found this out a couple weeks in, I quit. The camera-watching kind of creeped me out! It's interesting, though, they weren't watching when they were supposedly robbed of $30+K.
When a foreign food restaurant isn't decorated leaning into stereotypes. The best greek restaurant I know (well nowadays they relabeled it as Mediterranean, because apparently too many people came with wrong expectations (owner (who is also the cook, and greek) is the partner of a friend of my sister)) is also the only one I know not decorated with white columns, statues, that labyrinth pattern and font (you know the one that looks like letters carved into stone). They are also the only greek restaurant I have ever been to that doesn't have a "Poseidon plate" or anything similar (my Great-aunt loved those greek restaurants). Instead you'll find people speaking Greek among the tables and they have some delicious lemonade imported from Greece.
I look for the desserts offer, if they have ice cream, or preserved fruits its, not gonna be good
One that seems to get missed in lists like this is when you have multiple restaurants in the same close area and one of them is crazy busy even when the others are almost empty. There are two chinese takeaways literally next to each other near where I live. One of them is always busy, the other mostly empty. I bought from the quiet place one night. Yep there's a reason it's nearly empty...
I've worked in restaurants and you need somewhere clean with a menu that's not overbig, staff who've been there for long enough to get to know all the (hopefully) regulars and a nice chilled out atmosphere, not over friendly not hate and staff who can talk to each other. Many chefs show their machismo by being bullies to kitchen staff - nope..
Half of these are "you know the food is going to be good when...", while the other half are "you know you probably won't get food poisoning when..."
Is it a good sign when waitstaff reads articles like this on BP for tips?
I know a Chinese restaurant here in the UK that was owned by a family from Harbin. Very unusual in the UK where most are Cantonese because of our colonial links. They serve the 'usual' generic dishes to most customers but once they found out we'd visited Harbin and had friends from there they cooked us their home dishes. Weren't even on the menu! Delicious. People around us started to ask what we'd ordered and we had to say "no idea!". We were regulars there for the whole time we lived in that city.
No cutesy names for their dishes. Call it what it is, not something dumb like Mr. Bear's Wild Salad.
I worked in a Greek restaurant. In the south, most of them are named some variation of The Clock. They serve just about everything. The owners of said Clock had cameras everywhere. When they were home, they apparently had nothing better to do than watch the cameras live--ALL THE TIME! If they saw something they didn't like, they'd call the restaurant and let the manager know to stop whatever it is the owner didn't like. When I found this out a couple weeks in, I quit. The camera-watching kind of creeped me out! It's interesting, though, they weren't watching when they were supposedly robbed of $30+K.
When a foreign food restaurant isn't decorated leaning into stereotypes. The best greek restaurant I know (well nowadays they relabeled it as Mediterranean, because apparently too many people came with wrong expectations (owner (who is also the cook, and greek) is the partner of a friend of my sister)) is also the only one I know not decorated with white columns, statues, that labyrinth pattern and font (you know the one that looks like letters carved into stone). They are also the only greek restaurant I have ever been to that doesn't have a "Poseidon plate" or anything similar (my Great-aunt loved those greek restaurants). Instead you'll find people speaking Greek among the tables and they have some delicious lemonade imported from Greece.
I look for the desserts offer, if they have ice cream, or preserved fruits its, not gonna be good
One that seems to get missed in lists like this is when you have multiple restaurants in the same close area and one of them is crazy busy even when the others are almost empty. There are two chinese takeaways literally next to each other near where I live. One of them is always busy, the other mostly empty. I bought from the quiet place one night. Yep there's a reason it's nearly empty...
I've worked in restaurants and you need somewhere clean with a menu that's not overbig, staff who've been there for long enough to get to know all the (hopefully) regulars and a nice chilled out atmosphere, not over friendly not hate and staff who can talk to each other. Many chefs show their machismo by being bullies to kitchen staff - nope..
