Upvote for being one of the most truthful things I've ever seen.

I have a relative who's meditated for 30+ years, she'd kill to reach the same level of calm & inner peace that produce guy seems to be at

any one who work customer service, not just retail

With bastard sauce

This needs to be higher.

They wouldn't last one day in a place like that, if they even can't stand the wait?

I used to work in a coffee shop with an older lady who didn't take c**p from anyone. One time, a customer came angrily marching back to the bar and said, "Excuse me!? This ISN'T what I ordered!" She looked at the name clearly written on the cup and asked, "Are you Michael?" He huffed, "No!" She exploded, "Then why you take Michael drink!? Jeremy, you deal with him, he crazy!" I loved her so much.

Murder is little bit too far, but pepper spray would work. One pepper spray per year. If you don't use it somehow, you can transfer it to the next year, up to five years in a row. You can pepper spray customer on behalf of another employee.

My enjoyment of Christmas carols is ruined by my years in retail

Ooooh, I'm going to use that.

"I hate do interrupted you, but...."

So foolish to upset the people who are preparing the food you're about to eat!

I have to laugh. So many times I hear "Please put your items in the bagging area" when, in fact, the poor customers have done exactly that. They take them off, same message, they put them back on, same message. So they stand, confused, taking them off and putting them back on. Same message. Finally they stand there defeated, confused and demoralised until a member of staff releases them from their robotic nightmare.

The signs are better than nothing but what's really needed is management to have to guts to kick out misbehaving customers. They might lose a customer but it means loads to workers who are constantly abused. They might also find that happier workers are more productive workers.

There are no stupid questions. Just stupid people who ask them

Effort doesn't require effort? I've been doing it wrong my entire life, apparently

I've worked in retail for over 20 years. I'm now a self employed contractor and today I was replacing a display unit behind a newsagents counter. The young lass handling the customers was awesome. Cheerful, polite, smiling, she was enjoying herself. I made sure to tell the manager I thought she was awesome before i left. It took maybe 10 seconds, if that. I hope he told her my feedback too. It makes a huge difference for someone to be recognised as doing their job well.

Let it hit the fan...

Welcome to the world of anyone who goes against conspiracy nutjobs

"Greatly appreciated! "

Yes there is a special shelf out the back where the one remaining packet will be stored for that one customer who asks.

This is a good point. You might need no (or few) qualifications to start in retail or service, years of experience definitely makes a person a skilled worker (in Germany there are qualifications for retail workers and servers that take years to get). They should be paid as such!

You expect any customers to actually read something? Bwahaha!

Human Resources, like natural resources, are there to be exploited in corporate processes and the waste products disposed of as cheaply as possible.

So over one comment (which was probably exaggerated anyway) the customer goes onto the dark web, finds out deeply personal information which might actually explain why the worker had a bad day and displays it in public. With a message to *him* to choose kindness. What the actual f**k.

Fake. No bratty kids running around like flies

That happened to me when I worked at Macy's! These two women were being so disrespectful because I wasn't folding their clothes fast enough and this little old lady came up and ripped them apart for being mean. I'll never forget her!

It's terrible how people in retail are treated. The fact that they are forced to serve you to survive does not make them less than human.

You mean, when you get a 50 cent raise and everything goes up $1.50!

Only response is "IDK it's never said that before"

Management needs to train the staff to at least be familiar of different sections of the store.

It was never the boomers that blew up on me at work it was always people younger then me and I'm 40

I once had a customer ask me how many rolls of paper towels usually come in an 8 pack.

copics are like the holy grail of art materials, such disrespect :(

I love the enthusiasm of new starters, puts me in a good mood. Genuine, not sarcasm. 😊

Avoid eye contact, turn and run!

Do you have a restroom? Do you see the giant sign that says restroom?

Why do I always think of comebacks way too late?

And they find something else, but don't have enough money for everything and they have to put 3 items back. With attitude. No, you are not allowed to hit them. I've asked.