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The two things I vividly recall from working in retail are the customers and the managers. But not because they were good. No no, because they taught me how to smile while my mind was repeating "Fu** you."

Of course, there was the cleaning of the floor, the stocking of the shelves, and the ringing of the register but these responsibilities were the easy part. The human factor was where the misery was usually at. And if it wasn't for my colleagues, I don't know if I would have lasted for as long as I did.

So I was very glad to come across r/RetailHell. The subreddit acts like an online support center where workers from the industry come together to both vent and celebrate their painful and proud moments on the job. Sometimes, just the fact that someone is listening is enough.

#2

Dutch Supermarket Chain Opens Slower 'Chat Checkouts' In An Effort To Combat Loneliness Among The Elderly

Dutch Supermarket Chain Opens Slower 'Chat Checkouts' In An Effort To Combat Loneliness Among The Elderly

fesbanu Report

We managed to get in touch with the mods of r/RetailHell and they were kind enough to have a little chat with us about it.

"This subreddit is very easy to mod," one of them told Bored Panda. "The community is really supportive and very little policing needs to be done, that's probably because the majority of members work retail, and anything insulting or rude to employees will be downvoted to oblivion, so it's largely self-governing."

"That said, we pretty much just ban people for breaking the rules," another mod added. "None of that negotiating a timeframe and then having to ban them again in a month. If you're [a jerk], we just ban you."

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#5

Too Accurate

Too Accurate

Beep_boop_bee Report

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Steffen Rehm
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

"Hey! What costs this???" *Proceeds to stay in front of that little paper, all alone over the product. Name, price and everything* "Is that the price for this???" Happens surprisingly often.

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"The community itself is really positive, funny, and insightful about working in retail," the first mod continued. "Lots of people letting their internal monologues out where in work they have to keep a smile on even behind a mask."

"The most popular themes are humorous — we have a good sense of humor here. In retail, you have to or you just wouldn't survive." 

However, it's not just sunshine and days off. As the second mod explained, if you dig a little deeper, you realize it's a bunch of tired people trying to get a break from life.

#7

True Af

True Af

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Samantha Lomb
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Well in the US its not a dumb question. Tax isn't built into the price and each state has a different rule about what they exempt from taxes.

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Daniel Mattock
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

“The lights are off and everyone is cleaning, are you still open?”

AngelWingsYT
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Forgot *signs is flipped to close. No one is answering the drive thu. And posted hours say closed*

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StormWolf
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

No such thing as a stupid question, only stupid people. As Forrest Gump says: "Stupid is as stupid does"

Joanna Jamil
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When I worked retail, a friend of mine gave me a button the read, "Thank you for turning a simple transaction into a bizarre ritual." Still have it.

Marcellus II
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

"No stupid questions, just lots of inquisitive idiots" is my favourite phrasing.

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BigOrangeTractor
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

You get that from tech support jobs too. Them: "I have two buttons, OK or Cancel. Which one should I press?" Me: "Do you want to cancel?" Them: "NO!!" Me: "So...."

Metallicd3ath
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh yeah I got that a lot, they just want to be handheld. My sister is the worst about it. I just kind of look at her until she decides on her own.

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Peter Kelly
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Sadly, this works two ways: the number of occasions is too many to count when I'll ask a question, perfectly reasonable and carefully phrased, of a shop or some branch of customer service and they simply don't LISTEN! Sometimes, it is necessary to ask in three parts, for example, and you might just get an answer to the first part, so have to ask the other two again. You then get an answer to just the second part, if you're lucky... So next time you think you're on the receiving end of a 'customer from hell', just pause for a moment and try to appreciate if you addressed their query properly.

Sean Harrison
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

There are no stupid questions, but there sure is an abundance of inquisitive idiots.

Susan Reid Smith
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I worked in a fabric store, countless times was asked "how much fabric do I need to make [item]. When I brought in a copy of a cheat sheet from a sewing class, they then argued with me.

Laura Price
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I answer my business phone with "This is Laura". 30% of the time the first question is "Is this Laura". No..no it's not."

Brian Bennett
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In Canada it says 2 for $4 one costs$2.45! This is not a joke!!!!!!!!!!!!!!

Daniel Marsh
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Seemingly dumb question: Normal price: $2.99. Sale price: 2 for $4. How much is 1? $2.99, or $2? The answer varies by store and even sometimes varies by product within a store.

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Mewton’s Third Paw
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I don’t work in retail but I do regularly write contracts. Yesterday someone asked me if “$120,000 PLUS the cost of xx” meant “included.” What in the dumb fuçk.

Yort
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Someone asked me where the escalator was after walking past it three times. I know because I was at the cash register directly across from the escalator. So when they asked me I just pointed. They did acknowledge how stupid they were, lol.

Marilee Boer
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Or when they grab the wrong size. And we're supposed to give it to them anyway

Stacey Pack
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Like the muppets that go into a Dollar Store and repeatedly ask how much each item is. SERIOUSLY?

Leland Fisher
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

*customer looking around the cereal aisle as if looking for specific flavor* "is the spray paint around here somewhere?" Me: "no, that can be found over in the paint department, this is grocery" 😶

Danielle
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Just confessing my sins. I once walked into Home Depot looking for a roter rooter and didn’t know what it was called. I asked a worker “Hey, do you have 1 of those thingamajiggers that goes in a toilet and ya know, spins around? He said hold on let me find out. The guy gets on the store PA and says “ Plumbing rep, please come to the front. We have a customer looking for a thingamajigger, ya know that thing that goes in a toilet and spins around. I was in stitches! I asked was I not specific enough? He says your just a little bit vague…. Just a little.

T JNC
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Me working at a grocery store: Customer: Do you accept food stamps here?

Jessica Julian
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

We have a sign up that says we're out of something. They look at the sign, then look at us, then POINT TO THE SIGN, and ask if we are out of that item (or if we have any of that item in-stock). 🤨

Christine Beard
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Thirty years as an educator has taught me the same. The answer usually is, "It's in the syllabus".

Hollie Marie
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This sharpie set has a reduced sticker on it. Ok. But there's sharpies missing. Yes, that's why it's reduced. Oh.

Luis Hernandez Dauajare
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

As buyer, I have also heard really daft answers in retail. Me: Good day, do you have any screwdrivers? Clerk: No, sir, but we do have nails. Me: Thanks, but I am looking for a screwdrivers. Clerk: We do have hammers. Me: No, tha... Clerk: Pliers? Hooks? Light-bulbs? Jackhammers? Me: Why can I assembly a chair with a jackhammer? Clerk: There are 20% off... Me....

cybermerlin2000
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

£/$ store. Sign says everything £1/$1. First question... How much is this?

Daniel Marsh
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Far better to ask whether a thought is wrong than to presume to act on a wrong though. I worked in a home-goods store, and I can't tell you how many times mothers let their kids crap in the display toilets. If they asked if they could, I might have thought to myself what a dumb question it was, but Oh, do I wish they would ask first! (Of course, I don't speak Spanish, but at least they could understand waving my hands furiously, shouting, "no!")

Keisha
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have never had a teacher that said no question is a stupid question. I was born before everyone blamed everyone else for their actions and we didn't have to coddle every little snowflake out there or fear that we hurt their feelings.

Indra Servo
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

10 years in corporate teach me that asking "why?" Is punishable by death

mandy tetter
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

10% off Monday ..... it's Tuesday I couldn't come Monday soooo can I get the Monday discount on Tuesday?? HELL NO Its On MONDAY!!!!!

Daniel Marsh
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Next question: Can I see the manager? Don't get mad, get the manager. And if he offers 10% off, that in no way means he's throwing you under the bus. It means he doesn't want to spend more of his money taking up retail space just to force a customer to come back in six days.

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Mike Loux
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Reminds me of an old Andrew Dice Clay joke: "Excuse me, is the end of the line?" "No, moron, it's the front and we're all standing backwards!" (probably the tamest thing he ever said, really).

Ruby
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Work at a butchers shop, some people ask if the spareribs are chicken...

Jane Smith
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wearing company's vest , hat, ID pinned on vest, stocking product from huge cart, "Do you you work here?" Me tempted to say " No, I'm the psychotic twin of my sister who's in a mental health care hospital"

°CORLEONE°
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The tag has $9,99. Is this $9,99? I will ask that too, because if I give you a dollar, you will say that I own 6 cents. In USA the taxes are not included in the price and this is a big SCAM. You think that you can afford something and in the end you will see the real price. Sorry but the truth hurts.

Jazmine Conway
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I work at a Hardee's, we sell a regular size cheeseburger and a large size. I once had a customer come through the drive thru and ask what's the difference (the size of the meat)? And my manager went "uuhhh...the size?" I could hear both her embrassament at her own question and the dude in the passenger seat laughing at her.

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#8

On The Front Door Of A Local Liquor Store

On The Front Door Of A Local Liquor Store

dr_kilowatt Report

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Steffen Rehm
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I wish we had security, so i have not to deal with these not so smart as they think people.

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A large part of this emotional exhaustion comes from indifferent bosses. Zeynep Ton, a Professor of the Practice at the MIT Sloan School of Management, whose research focuses on how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously, thinks the main reason why retailers underinvest in labor is that it's often their largest controllable expense.

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"[Labor] can account for more than 10% of revenues—a considerable level in an industry with low profit margins," Ton explained in Harvard Business Review. "In addition, many retailers see labor as a cost driver rather than a sales driver and therefore focus on minimizing its costs. Accordingly, they often evaluate store managers on whether they meet monthly (or weekly) targets for payroll as a percentage of sales. These managers don't have much control over sales (they almost never make decisions on merchandise mix, layout, price, or promotions), but they do have a fair amount of control over payroll. So when sales decrease, they immediately reduce staffing levels. The pressure to reduce payroll expenses is so high that store managers at several large chains, including Walmart, have been widely reported to have forced employees to work off-the-clock, paying them for fewer hours than they put in."

#9

"You Are Not At A Level Of Skill That Deserves This Wage"

"You Are Not At A Level Of Skill That Deserves This Wage"

Scriptri Report

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The people who call them unskilled jobs aren't even capable of working them.

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#11

I Love How Customer Actually Think We Care

I Love How Customer Actually Think We Care

briocheking Report

However, according to a new analysis of more than 1.4 million Glassdoor reviews, a toxic culture is 10.4 times more likely to contribute to an employee leaving than compensation. That culture includes failing to prioritize diversity, equity, and inclusion; unethical behavior; and workers feeling disrespected, the report said.

"Compensation is at best a moderate predictor of attrition," Donald Sull, a co-founder of analytics firm CultureX, which performed the analysis, told Bloomberg.

The research focused on reviews posted between April and September 2021 for large for-profit companies that employ roughly 25% of private-sector workers.

The numbers revealed that apparel retailers are losing the highest number of workers. Retail employees had an average attrition rate of 19% during that six-month period, and retail employees quit at a rate three times higher than airline workers, medical device makers, and health insurance employees.

#12

It Said "Call Center" Previously, I Believe It Also Applies

It Said "Call Center" Previously, I Believe It Also Applies

SILE3NCE Report

#13

Not Oc But Worth A Share

Not Oc But Worth A Share

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KJ
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I wonder if you could make a career of being hired by shop workers to tell the annoying customers to go f themselves while just appearing to be an ordinary shopper.

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The first moderator of r/RetailHell believes this toxicity is so abundant because "current culture allows it."

"Retail and other front line workers have not benefited yet from the change in cultural behavior that we have seen over the last 20 years, and part of that cultural problem comes from retail itself. It allows customers a lot of room to abuse employees because, at the end of the day, the customer spends money," the mod said. "These are my views only ... but I'm 21 years in retail."

The second mod said they don't think that customers are mindfully misbehaving. "It's not that they want to be [jerks] to the workers, it's that they literally can't see outside their bubble and recognize that it's another human being stocking those shelves. I really think they often don't take the time to mention that. You'll see that in stories from here. A customer is being a complete a***ole, but the worker shows emotion like crying, and suddenly they realize what they've done. I've seen workers talk about de-escalation methods that speak to this very issue. When you get them to realize that you're a human, rather than simply a conduit to donuts, their attitude often changes."

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"This isn't always the case, and some people just suck," the mod highlighted. "I'm willing to bet most of those people suck outside of a retail setting, too. Sometimes retail is simply society's first line of defense against [jerks]."

#15

Every Night At Closing Time

Every Night At Closing Time

vi0lets Report

#16

Sad That This Even Exists

Sad That This Even Exists

lockbotCRM Report

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Kira Okah
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's a sign, the text is going to be explicitly ignored and/or contradicted jut for being on a sign =.=

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#17

Upvote If You Would Not Fix This

Upvote If You Would Not Fix This

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Sarah
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Can anyone help me? I don't know what the word should be because BP has censored it so well.

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#19

We've Had These Kind Of Karens Right

We've Had These Kind Of Karens Right

Revolutionary-Ad6512 Report

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Willem Groenewald
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ha, Sunday after church service was always the worst. Was* because I waitered 20 years ago.

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#20

When Those Certain Customers Are Walking Towards The Door...

When Those Certain Customers Are Walking Towards The Door...

reddit.com Report

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#21

Lmboo

Lmboo

andysworld9 Report

#23

Anyone Else Starting To Reach Their Emotional Limit?

Anyone Else Starting To Reach Their Emotional Limit?

CocoXmechele Report

#24

Mcliving-Wage

Mcliving-Wage

TheBlueGem3 Report

#25

How I Wish This Wasn't True

How I Wish This Wasn't True

To_Go_Back1984 Report

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Some Dutch shops have adopted this ridiculous rite of shouting "Welcome" when customers enter the store. I've heard many people yell back "Act normal!!!"

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#26

Cough Cough At My Entire Management

Cough Cough At My Entire Management

ochman101 Report

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

What a bad attitude! Is that the thanks company gets for employing you and giving you a chance to become rich if you work hard and long enough? /S

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#27

Hits Home Doesn't It

Hits Home Doesn't It

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A B C
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Don't call them baboons. I'm pretty sure baboons would be better at following rules than these dumbfúcks.

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#28

Haha True

Haha True

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#31

I Never Related So Hard To A Meme Before

I Never Related So Hard To A Meme Before

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#32

Every. Single. Time

Every. Single. Time

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Truth Monster
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I used to say, "Now its actually going to cost double, as I've now done double the work. But just because you're a SPECIAL VALUED customer, it'll be 100% off so its now only (regular price).

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#33

Customer: Is This Cash Only?

Customer: Is This Cash Only?

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Truth Monster
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Walmart circa 2015 made you click "I understand" when it said that it didn't accept cash/card. About 1 in 5 got to the end of the transaction and then were completely dumbfounded that it didn.t take cash/card. I used to joke that customers would agree to selling their kidneys on those self checkouts and never know.

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#34

My Boss Volunteered Me For A Golf Event That I Hated Every Second Of, So I Gave Her A Golf Themed Resignation Letter

My Boss Volunteered Me For A Golf Event That I Hated Every Second Of, So I Gave Her A Golf Themed Resignation Letter

HeWritesALine Report

#36

Manager Put These Up 3 Days Ago Not Going So Well

Manager Put These Up 3 Days Ago Not Going So Well

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Steffen Rehm
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Maybe you should mention a Bonus for that time like, let´s say, tripple the salary for that time?

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#37

I’m... Concerned

I’m... Concerned

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Hannah Edwards
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The people working to keep us in food and loo rolls during the pandemic are heroes!

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#38

It Do Be Like That, True Or Nah?

It Do Be Like That, True Or Nah?

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#39

I Clock On My Brain Clocks Off

I Clock On My Brain Clocks Off

AMHenderson72 Report

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Because every customer is just another shadow in the long lines of shadows that they see passing by each day, with the exception of that one friendly and polite customer that stands out every 2 weeks or so.

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#40

I Have No Words...

I Have No Words...

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Jo Choto
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This looks bad, but in my head, I'm trying to see how you could possibly fit all those shoes on the little racks, and I'm thinking everything was so overcrowded that this result was pretty much inevitable.

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#42

It Really Do Be That Way

It Really Do Be That Way

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NeonDisco
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Mariah Carey, Bing Crosby, Slade, Wizard and Wham....... Festive treat for shoppers, 8 weeks of repeated hell for workers.

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#43

Sorry, Please Come Back Tomorrow

Sorry, Please Come Back Tomorrow

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A B C
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Worked at a bar for years. After we FINALLY got the last patrons out and locked the door at (depending on how busy it was) between 1 and 4 am, it was a regular occurence that we'd have people banging on the door or windows, pointing at the door handle, kinda like trying to tell us "uh folks, you made a mistake there, the door doesn't open". Yeah, we fúcking know, it's on purpose, and we're glad about that. We have lives too, you know, and at some point we just wanna go home.

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#44

Anyone Else Get These Guys On The Regular?

Anyone Else Get These Guys On The Regular?

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's why in Europe you pack your shopping bags yourself. So you can b!tch at yourself for packing them wrong.

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#45

We Must Be Able To Tell The Future Sometimes

We Must Be Able To Tell The Future Sometimes

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#46

Hold Up

Hold Up

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#47

Good

Good

Yuribellion Report

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StormWolf
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Going by stories on here, customers are often inconsiderate, careless people who think the world revolves around them. Imagine the entitlement that Customer Appreciation Day would bring out...

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#48

It Do Be Like That Sometimes

It Do Be Like That Sometimes

Tadamsss_ Report

#49

Trying To Avoid Customers When Going On Break

Trying To Avoid Customers When Going On Break

Dinnen1 Report

#50

Oh, Well……ok…..i’m….sorry…???

Oh, Well……ok…..i’m….sorry…???

Texasliberal90 Report

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Ruby
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yepp, once had a lady suddenly telling her husbands whole story how he survived cancer. Of course I was happy for them but it came out of nowhere!

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#51

We Don't Need To Hear About Your Life Story

We Don't Need To Hear About Your Life Story

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Jo Choto
Community Member
2 years ago

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Basic customer service skills would tell you how to handle this.

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#52

What Am I Gonna Do With My Day? Oh! I Know, I’m Gonna Go S**t On Underpaid Workers For Just Doing Their Job To Make Their Lives More Miserable Than It Already Is!

What Am I Gonna Do With My Day? Oh! I Know, I’m Gonna Go S**t On Underpaid Workers For Just Doing Their Job To Make Their Lives More Miserable Than It Already Is!

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#53

Corporate Knows Best Of Course...

Corporate Knows Best Of Course...

Dinnen1 Report

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A B C
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's why I think every manager should be working the positions they manage, if just for a couple of weeks.

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#54

That Customer One!

That Customer One!

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#55

Oh Wow

Oh Wow

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Mad Dragon
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That was the day after US Thanksgiving, which is usually the busiest shopping day of the year in the US. They could have at least sprung for a sandwich or crackers and cheese.

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#57

Nobody Wants To Work Anymore (Not Oc)

Nobody Wants To Work Anymore (Not Oc)

Dinnen1 Report

#58

Check The Back!

Check The Back!

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Michele Hyduke
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh I would just walk back around a corner and stand there for a minute then come out and say, nope we are completely out.

#59

Did You Know?

Did You Know?

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Kira Okah
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

"Oh, just thought I should tell someone." Yeah, they don't listen to us either, an getting shirty with me won't change that either.

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#60

The Amount Of Times I've Heard This...

The Amount Of Times I've Heard This...

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A B C
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They're expecting you to laugh like they invented that joke and you haven't heard it a dozen times already. Gets worse when customers/patrons are drunk. Had to fake-laugh so many times when I waited/barkept (is that a word, "to barkeep"? lol)

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#61

If I Had My Way We'd Open At 9am And Shut At 9:01am The Same Day

If I Had My Way We'd Open At 9am And Shut At 9:01am The Same Day

red498cp_ Report

#62

Fun Fact: You Don’t Need To Be Told Corporate Is Coming...you Just Know By Looking At Ur Managers Lol

Fun Fact: You Don’t Need To Be Told Corporate Is Coming...you Just Know By Looking At Ur Managers Lol

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#63

I Hate It When Managers Make You Look Like A Fool Just So They Don't Want To Stand Up To Customers

I Hate It When Managers Make You Look Like A Fool Just So They Don't Want To Stand Up To Customers

Dinnen1 Report

#64

For The Tenth Time!

For The Tenth Time!

mindlesszombie12 Report

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John Smith
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Not sure, I think the brick wall is brighter and more open to reason.

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#65

Soooooo Satisfying...

Soooooo Satisfying...

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Llewella
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Even better when the walk in to the closed door because they were looking at their phone

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#66

Had This Interaction With A Delightful Couple Yesterday

Had This Interaction With A Delightful Couple Yesterday

Sonic343 Report

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M O'Connell
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I hate the concept of comission sales. Every salesperson I have worked with who was on commission was between a little deceptive and a downright liar.

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#67

When A Customer Tells You How Nice It Is Outside, But You Have 5 Hours Left Of Your Shift And It Will Be Cold And Dark Outside By The Time You Finish

When A Customer Tells You How Nice It Is Outside, But You Have 5 Hours Left Of Your Shift And It Will Be Cold And Dark Outside By The Time You Finish

thereal_omegavince Report

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SnakAttack
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Or, "I can't believe you have to work on this beautiful day/ or holiday. " you my dude, are the reason I have to work.

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#68

Every. Single. Shift

Every. Single. Shift

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Steffen Rehm
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

We open at 7 AM and People sit in there car half an hour bevor and stand in front of the door 10 minutes bevor we open. If i have stuff to put out it is quit hard to deal with some people, because they always try to sneak in.

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#69

Manager Is Sympathetic...

Manager Is Sympathetic...

EvilGreebo Report

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Queen Boudicca
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Had a manager tell me on a late Friday afternoon that I was getting written up the next Thursday when she came back to the office after a vacation because I was crying at my desk (my mother was dying)...and it made her look bad.

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#70

Good Luck With The Karens Leading Up To Christmas Guys

Good Luck With The Karens Leading Up To Christmas Guys

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𝖊𝖆
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

WHAT DO YOU MEAN YOU HAVE NO ADVENT CALENDARS LEFT?? we did have lots in stock, but we’re now in December and they all sold out before 1st December…. SO IT’S YOUR FAULT, YOU SOLD OUT. No, it means other people came and bought them first before you tried to…

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#71

Mood

Mood

OkPressure8244 Report

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ask for a raise and notice how quickly you're not essential anymore.

#72

Solidarity For Everyone This Holiday Season

Solidarity For Everyone This Holiday Season

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Shouldn't retail workers be treated with the same respect that veterans get? After all, they also served their country in the most harrowing circumstances.

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#73

Who's Looking Forward To One Day Off

Who's Looking Forward To One Day Off

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Jolene Fontaine
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I did retail for 27 years I haven't enjoyed Xmas since I started working. Customers sure know how to take the shine out of everything

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#74

Exactly This

Exactly This

andwesway Report

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

"Checking in the back"= "Having a smoke, getting coffee and taking a bathroom break."

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#75

And When They Do Show Up “I’m Just Going To Look Around”

And When They Do Show Up “I’m Just Going To Look Around”

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

3 minutes before closing you have locked most doors and you guard the only open door like the hellhound Cerberus.

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#76

Sorry, Kids, But The Future In Retail Ain’t Bright

Sorry, Kids, But The Future In Retail Ain’t Bright

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Kira Okah
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, I've witnessed this. Side note - this image is from The Tick, it's hilarious and good, I do recommend.

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#77

Why Are We Always Understaffed On Our Busiest Day?

Why Are We Always Understaffed On Our Busiest Day?

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#78

You're God Damn Right We Do

You're God Damn Right We Do

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#79

I Hate People That Give Out To Employees Like They Personally Design The Store Policies

I Hate People That Give Out To Employees Like They Personally Design The Store Policies

Dinnen1 Report

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Heard a Dutch retail worker say : "Madam, If I owned this place I would change some things here too. I'd start with banning obnoxious customers like you."

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#80

"I Don't Get Paid Enough For This S**t." Poor Waitress!

"I Don't Get Paid Enough For This S**t." Poor Waitress!

Gwen_Weasley Report

#82

I’m Sure It’s Already Started For Some Of You…

I’m Sure It’s Already Started For Some Of You…

PetyrBaelishGroupie Report

#83

Free 5 Minute Break

Free 5 Minute Break

letspharmonize Report

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John L
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I would go in the back and come right back out. The ones who were smart enough to figure I didn't really check (not too many), would then say I didn't check. I would then admit fault and repeat the same procedure, until they got the idea.

#84

At My Local Grocery Store, I Work As A Cashier For The Same Company But Different Store A Few Minutes Away

At My Local Grocery Store, I Work As A Cashier For The Same Company But Different Store A Few Minutes Away

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WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

What would happen if shops would close because of rude and belligerent customers?

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#85

A Good Representation Of How I Feel On My Lunch Breaks

A Good Representation Of How I Feel On My Lunch Breaks

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Metallicd3ath
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Basically you pack your lunch or you don't eat right here. Coworker: what's for lunch? Me: "last night's dinner" and don't get me started on "work through lunch" call centers.

#86

Please

Please

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Alex Boomhower
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

dude when i worked register that was the most obnoxious thing. And one time I said "hey you can remove your card now." they laughed and removed it. then said "Oh sorry can't really hear high pitched things. Surprised I can hear your voice!" I'm a trans guy and I just sat there like oh haha ya

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#88

Gee, Thanks.. I Think

Gee, Thanks.. I Think

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Foxxy (The Original)
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wow, an extra $2 an hour. The biggest hourly increase I got was approx 98c. The lowest was 6c lol.

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#89

Retail Time Off

Retail Time Off

Dinnen1 Report

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Steffen Rehm
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I need vacation to have 2 days in a row off and i´m still jealous, my wife had every weekend for herself. She on the other hand, wishes to have a day off in the middle of the week, so she can doe things without pressure. Like seeing a doctor or something like that. I see here point but i stand jealous.

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#90

Do We Still Have To Call Them “Guests” If They Cough On Us?

Do We Still Have To Call Them “Guests” If They Cough On Us?

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