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The restaurant industry is saturated. People have plenty of options to choose from and businesses have to compete for every customer. When the fight is this close, something as simple as a negative online review can have serious implications for the future of an establishment. So when someone gives a restaurant a 1-star rating, some of them decide to respond in an attempt to fill everyone in on the big picture and protect their reputation. Or just diss the OP. Takeaway Trauma is an Instagram account that collects these savage replies. Since its launch in September 2020, the fun little project has acquired quite the collection! Here are some of its most popular ones.
This post may include affiliate links.
#1
Marcellus the Third 4 years ago
But those bunnies were delicious! Even with little topping. Do you do fish too?
Bored Panda got in touch with the person behind Takeaway Trauma and even though they want to remain anonymous, they agreed to tell us more about the project. "I'm a big takeaway fan and found myself going to order a delivery and thought I’d check the reviews of a particular establishment. After checking the good reviews, I thought I better check the bad ones also," the creator of Takeaway Trauma recalled its origins.
"I came across the most hilarious reviews and was genuinely crying with laughter. Without really thinking about it, I screenshotted the reviews just for my own personal use to send to friends, etc. People seemed to find them funny so I thought, let's try and curate these and create a page out of it!"
RELATED:
#2
Kira Okah 4 years ago
Apparently there has been an uptick in complaints to yankee candle about not being able to smell the scented candles. So some people have found out in a similar fashion to this.
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Persp Gold 4 years ago
This is a legitimate complaint. The person didnt like the food and was specific. Of course the owner disagrees
Tiger Pearl 4 years ago
Yikes, I saw some video of a woman trying a Starbucks drink -another tik tok challenge- and tasting nothing. You could see the realization hit her hard, it really freaked her out... later she got tested and was diagnosed with Covid.
#3
MAX THOMPSON 4 years ago
And who knows if she has really been to cambodia...
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Viviane 4 years ago
I'm trying to understand the reviewer: did they go to a Cambodian restaurant to find Chinese food? Or do they think Cambodia is part of China?
Rod Egret 4 years ago
Imagine ordering Italian food in the US and complain it does not taste like Spanish food..... BTW, even the term Chinese food is too restrictive, China is a huge country and each area has specialties you won't find anywhere else.
Mark Johansen 4 years ago
Okay, that one's just weird. "Your food isn't authentic Chinese because it doesn't taste like what I had in Cambodia." Hmm. That's like saying, "This food isn't authentic Mexican because it tastes nothing like what I had in Canada."
Man with nice beard 4 years ago
Also some cambodian food requires certain exotic ingredients that only grow in their region
Looking at the images, one can't help but think that people could use a nice gulp of empathy before throwing accusations on the Internet. The creator of Takeaway Trauma shares this belief. "I think people should be more forgiving; people in general are so impatient and want things instantly," they said, adding that we live in a 'now' culture where everyone wants things straight away and wants them to be perfect. "As soon as these high standards aren't met, the natural human reaction is to complain."
"I think a lot of the time, people give too much stick to takeaways, however, with that being said, some of the images of takeaway food I’ve seen really do look awful, so I think you can only really determine it on a case by case basis."
#4
Bender Bending Rodríguez 4 years ago
It was very cold. So of course it got sent back.
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King Joffrey 4 years ago
Reminds me of a friend of mine who ordered al dente pasta and later complained it was undercooked.
Marcellus the Third 4 years ago
Calzone = Italian for "Chef got peckish and ate half your pie; tried to hide it with more ingredients and clumsy fold"
Kimberley Gayle Thomas 4 years ago
Agreed. Not familiar with terms apparently. I consider a Calzone a fancy Hot Pocket.
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Beatrice Multhaupt 4 years ago
A calzone story from my student days: BF and I were visiting Venice, with just enough cash left to order a modest meal. Calzone arrives, oozing cheesy goodness ang flavor. About halfways into the treat, I spy two very long, limp antennae. I had no problem identifying the creature whose remains were embedded in my food but I ate around the cadaver for a few more bites because the food was just so good. The waiter I summoned promptly whisked away the plate and brought a brand new portion of calzone. He saved my day because one of those things would not have been enough to save me from starvation.
#5
Rakjell Hanwell 4 years ago
Oof, as a guy who gets confused with a minor constantly, that hurt...well, maybe Leanne is a sweet old lady and everyone is a child to her.
When they first started Takeaway Trauma, they would salvage reviews from TripAdvisor, Just Eat, and all of the main takeaway platforms. Now, however, the account has gotten so big that other people send them in. "I think takeaway reviews and takeaway culture will forever be a growing market so I won't be running out of content any time soon."
The numbers agree. In 2019, the global market for online-ordered prepared food delivery was estimated at $94 billion and it is expected to grow at about 9 percent a year, reaching $134.5 billion in 2023.
The submissions that end up in Takeaway Trauma's inbox still have to get manual approval, though. "I only post ones that I find funny," the creator of the account said. "If they don't resonate with me, I don’t think they’ll resonate with other people."
So far, they are not only funny but also are excellent proof that Wendy's PR team definitely has admirers in the corporate world as well.
#7
Z Kalnina 4 years ago (edited)
I've seen them getting into accidents, esp if on scooters. I always wondered if the company was thoughful enough to replace the order. As the spelling indicates, it would have been too advanced a thought 😂
Kira Okah 4 years ago
The spelling and phrasing seems more to me like English is not this guy's first language. He got the message across, ad the subject of refund/replace hasn't come up at this point of the conversation yet.
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Andrew Gibb 4 years ago
the delivery driver was hit by a bakery van. Luckily he is a born and bread survivor.
OhBlahDi OhBlahDa 4 years ago
English can be a diabolical language. Thank goodness for emojis!
Daniel (ShadowDrakken) 4 years ago
oh my! restaurant would have been kind to call the customer and give them an update, but given the situation it's understandable that they're more concerned with their employee. Also, everything here seems perfectly cordial, and isn't really a review. Doesn't feel like it belongs on this list.
#8
Sac Shim 4 years ago
That’s the first mistake. If a restaurant serves dishes that has nothing to do with their type of restaurant i.e pizza at a fish restaurant, it’s a bad restaurant, mediocre at best
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Kiki 4 years ago
In France that's how its called. The simplest pizza possible ^^
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#9
#10
Al Jones 4 years ago
Even if the customer isin the wrong, calling them (or anyone else) stupid isn't okay. Given that kind of response can scare off future customers, it's quite ironic as well.
littlesaresare 4 years ago
I am also wary of their response about the cooking. She said the chicken was dry, and their response, after insulting her, was to say no the food was cooked perfectly! Very rude and dismissive. It also makes me question their claim about the description - so many restaurants do not describe their dishes properly and add things that aren't listed.
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Stille20 4 years ago
No, but treating them like sh** isn't going to get them to come back. An angry cutomer will complain to 10 people, a happy customer recommends you to 2... if you can't turn around minor misunderstandings you get a bad reputation.
Load More Replies... Persp Gold 4 years ago
That was not professional. They could have delivered the same information without playground insults.
#11
Jöe FlargnBlurgn 4 years ago
How is that absurd? We have foxes and coyotes in the neighbourhood
Load More Replies... Truth Monster 4 years ago
I have a stray cat that has sampled my Doordash food before. it took .02 sec for the loveable scamp to be whisker-deep in my Burger King shake. I'm not even mad.
Marcellus the Third 4 years ago
That's every UK city ever, foxes to sample whatever doesn't move after dark.
Kathryn Baylis 4 years ago (edited)
And I bet the driver even told her about the fox at the time too, yet she still decided to complain—-probably to get money back.
Clearly sunny 4 years ago
I understand both sides, covid can make us super worried about catching it.
#12
Persp Gold 4 years ago
if you cant spell you while representing your business, there is little credibility
Stille20 4 years ago
"ur" "thats why u been kicked out"... I hope their account was hacked. Super unprofessional
Clearly sunny 4 years ago
Yes I did think that was not reasonable at all, and unprofessional.
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John Baker 4 years ago
The owner's spelling and grammar would be enough to put me off the place.
#13
Kathryn Baylis 4 years ago (edited)
Who orders food then falls fast asleep within four minutes? Imogen does, apparently. Probably a drunk order right before passing out.
Douglas Turner 4 years ago
I did this once. Ordered late night pizza and we were woken by the driver knocking on our bedroom window. He knew us from previous orders and was mildly amused. He also got a larger tip than usual. Treat your delivery person well and they will take care of you.
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Brandi VanSteenwyk 4 years ago
I really want to enjoy and appreciate the responses of these business owners. And indeed, the parts I am able to decipher are funny. Unfortunately, the grammatical, spelling and punctuation errors are making many of them illegible.
Ivy Ruonakoski 4 years ago
I do as well and then wait a beat to pretend I wasn't waiting behind the door, lol.
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Amy Cohen 4 years ago
I’m sorry but do only functionally illiterate people run restaurants? I can’t understand most of these.
Hermitbunny 4 years ago (edited)
Different skills for different people, I think. Doctors have notoriously bad handwriting
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Niki Norway 4 years ago
It's insane how self absorbed people can be. Your not a princess. Your internet comments can really hurt peoples lives.
#14
Mark Johansen 4 years ago
Umm, that's not much of a response. If the restaurant isn't normally open in the middle of the night but this person called the owner at home and he agreed to make a special case and deliver at 3am, okay, maybe fair response. But if they advertise that they're open all night and that they deliver all night, then to say "well you should be grateful that we gave you any service at all" is a pretty pathetic excuse.
Narwhal Blast 4 years ago
I strongly agree with this! If you're opened during the night, it's your job to deliver food ordered (if you do delivery and the order is complying with your requests for it, you're not doing anything special or extra)... the fact that the food was cold is an entirely different thing.
Load More Replies... Kathryn Baylis 4 years ago
The restaurant even gave her the option of a refund—-doing their due diligence at 3am—-she chose the food instead, yet still decided to complain. I would put her on a Do Not Serve/Deliver list.
Connie Martin 4 years ago
Always a tipoff when they say the food was "freezing cold." I really doubt it's EVER "freezing cold." Lukewarm maybe, room temp maybe, but unless you got delivery in Antarctica, it wasn't freezing cold. Stop saying it was
Stille20 4 years ago
If they offer delivery at 3am they should make good on it....hence the review saying they don't make good on the service they offer.
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Salty Old Woman 4 years ago
Yeah, no. What about nurses, EMT's, and other such people who order food at 3am? This is the response they get? No. Bad restaurant. Bad. Bad review for you.
Persp Gold 4 years ago
this business should not be delivering at 3 am if this is their response
#15
#16
Oskar vanZandt 4 years ago (edited)
Maybe it's wiser not to order food for delivery in a snow storm...
Vicky Z 4 years ago
Not only wiser but really thoughtful too... we shouldn't order in bad weather conditions... in some cases they are even risking their lives to feed the rest of us!
Load More Replies... Brandi VanSteenwyk 4 years ago
Perhaps it is just me but... If the weather is bad enough to keep ME inside (except in case of emergency), I would never consider asking another person to risk their life in less of an emergency. And takeout food is NEVER an emergency or worth risking a person's life.
Chodz 4 years ago
My food can be stonecold or just inedible, if it´s delivered by reindeer sled I´m willing to pay double with a fat tip on top.
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Jade Lynn - Panda's Brat 4 years ago
If you're going to be one of those people who order delivery during a snow storm, expect it to take a while to arrive.
Easily Excitable Panda 4 years ago
Despite the fact that I was living on just peanut butter and bread during the freeze here in Texas, I refused to order out because I didn't want to put someone else's life in danger so I could get a pizza (or anything else).
Collette Francis 4 years ago
Just don't order in bad weather, if you can't drive safely in it, what means they can?
#17
Brandi VanSteenwyk 4 years ago
Customer needs to get a dog. Nobody approaches my door without Sophie letting me know.
Ivy Ruonakoski 4 years ago
And that's exactly why I'll never get a dog. My dad's dog goes barking mad if she even imagines there's someone or something outside. Drives me insane.
Load More Replies... Clearly sunny 4 years ago
Good response. I would check my door repeatedly if it were coming around a certain time. I wouldn't just expect loud sirens to notify me.
Collette Francis 4 years ago
Get what they are saying but can we address the delivery charge? £10???? Posting a parcel with royalmail costs lesss
Niamh Gallagher Kerr 4 years ago
Definitely sounds off. I don't think I'll ever be desperate enough to pay £10 delivery from a kebab house.
Load More Replies... Linda HS 4 years ago
I don't even want to start commenting on this one..Driving to you in cold weather, staying in cold weather for five minutes, you don't answer because you were probably in bed, at warmth...and yet you are “going to fight until death for a full refund especially 10£ delivery fee!!”🤦🤦Go f*** yourself! Sorry, I commented
#18
littlesaresare 4 years ago
How could they possibly know if someone on a review site has ordered before or not?
cassiushumanmother 4 years ago
They check their database if "Sarah C" was her real name? I ordered several times at a restaurant and they told me "ok we won't ring the doorbell, we will call you" every times because the first time i ordered i told them to do so because my dog turn crazy with the doorbell.
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DogMom 4 years ago (edited)
I think some of these replies are lies. Happened to me when I left a review for a carpet cleaning company who were no shows when I hired them. In their reply they said we spoke on the phone and indicated I was a guy. I’ve only ever emailed with them and my name is a very obvious female name.
Sandra Givens 4 years ago
When I call our local Chinese place, I just say "I'd like to place an order for delivery," and she rattles off my street address to confirm where I am. That's what happens these days if you have ordered from a place previously, you are in their system. She knows my address because their caller ID displays it.
Vicky Z 4 years ago
I really don't get these replies... i had a similar reply from an owner that was insisting that they didn't have any delays on deliveries the previous day so i lied and never ordered from them... well, have you considered the possibility that i wrote the review few days later?
#19
Brandi VanSteenwyk 4 years ago
I'm curious just what part of the chicken Anth thinks "strips" come from, ready made. The strips must be cut off of something. Perhaps he should have ordered the "filet" and saved the business some work by making it a finger food with his own scissors.
#20
Collette Francis 4 years ago
Only ever ordered macyDs delivery once and never will again, it was stone cold 🤢
#21
Sac Shim 4 years ago
Even if the review was false, I would never go to this restaurant. The owner’s attitude is quite shite
Mark Johansen 4 years ago
A bunch of these are just dumb. Someone complains, and the restaurant's response is to insult them? I get it that maybe the owner is working hard to provide good service and is frustrated by what he considers unfair criticism, but rudeness doesn't help.
Brandi VanSteenwyk 4 years ago
Sounds like the customer had worked his way through his local establishments and had to branch out when they barred him.
#22
Ivy Ruonakoski 4 years ago
Well, the owner said they were away and didn't make it back in time for dinner service, so they weren't actually in town to put said sign on the door. Now, why they didn't update on their facebook or something is another matter.
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Hugh Cookson 4 years ago
'Stressing about what we can eat' - what a fcking snowflake - MAYBE DO WHAT US BUSINESS OWNERS DO, STRESS ABOUT HOW TO BUY A BUSINESS THAT IS NOT APPRECIATED WHEN WE ACTUALLY NEED TO TAKE TIME OUT TO TAKE OUR LOVED ONE'S TO HOSPITAL - OR MAYBE HAVE A DAY OFF. ALTERNATIVELY, F**K OFF AND LEARN HOW TO COOK AND MAYBE ORGANISE YOUR LIFE - TWAT.
Brandi VanSteenwyk 4 years ago
I cannot imagine "stressing about what we can eat" in any situation except poverty. Perhaps the poster should reassess his priorities.
Narwhal Blast 4 years ago
Why are you so far down?! This is the best part of the response!!!
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Clearly sunny 4 years ago
You can't expect that, emergencies happen, I would've considered reasons why they may be closed.
Mónica Elisabeth Sacco 4 years ago (edited)
Don't understand: why complaining about the place being closed? U didn't even taste the food or were ill-treated.
#23
Bender Bending Rodríguez 4 years ago
Mayo with spring rolls? Nef said. I am with owner on this one.
#24
Jazzy Mc. Jaz 4 years ago
Haha! If you didn't realize they named their order "I am hungry your food," and the delivery person said, "gone" when he/she left.
thebluesheepcookie 4 years ago
He ate it... no. No. NO. NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!
Faith Nicole 4 years ago
Delivery driver was hungry and ate the other guys food ?🤷♀️🤣 that's how I read this
#25
MERMONKEY34 4 years ago
hmm.. one sec.. "LUKE! WHATS UR BODY TEMP?" "UH IDK" *back on the phone*, "He says he does not know."
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#26
Connie Martin 4 years ago
Again, not "freezing." Lukewarm, room temp, tepid; lots of words available that would correctly describe disappointing temperature of delivery food. You lose credibility when your first description is a lie
#27
#28
Elsker 4 years ago
I can see both points here. but maybe just inform people about the best amount of toppings and warning them that you have to overcook if they still want more toppings?
cookie panda 4 years ago
yeah that makes sense. and they do both have valid arguments/
Load More Replies... Persp Gold 4 years ago
Then the business needs to limit the number of toppings like others do.
Clearly sunny 4 years ago
Agree, needs longer if super top loaded. And if this is wood fire pizza then this is kinda expected.
Mark Johansen 4 years ago
Telling a customer after the fact that his order was not practical too fill is a little late. Why didn't you tell him there was a problem when he placed the order?
Niffler_13 4 years ago
I'm curious as to how many toppings are too many. There are pizza places near me that offer fully loaded pizzas that have almost every topping they offer.
Marty BlackEagle-Carl 4 years ago
simple logic, put tons of toppings on a pizza, it's gotta cook longer.
Marty BlackEagle-Carl 4 years ago
probably the people that have to be told to remove from box before eating.
Load More Replies... #29
Candace Fitzpatrick 4 years ago
People always mix up my bar to the one across the street, and so many times they ask "why did you take X off the menu?" I tell them sorry we’ve never served X, and they challenge me. I’ve been there over 10 years...
Mr Pickles 4 years ago
Yes we had a guy at the liquor store I worked who complained that he couldn't get a certain beer and we told him "It doesn't exist anymore" and he kept saying "I've seen it in other places" and one day some guys who worked for that brewery confirmed what I said, kt hadn't been in production in over 3 years so either another liquor store had a stash from 3 years ago they never sold (eeewww) or he was a lying donut and I think he was just a lying donut.
Load More Replies... Collette Francis 4 years ago
Customer may be right about the peas, they can oxidize and start to turn brown
#30
#31
Kathryn Baylis 4 years ago (edited)
The least the customer could’ve done was put their outside lights on, tell him what the house looks like, tell him what kind of car is parked out front, or look out for the driver and flag him down to be sure he could find them. I mean, ffs, give the guy some help, instead of making him burn gas trying to deliver your food, if you know your house is hard to find!
#32
Bardhi's Dad 4 years ago
Hahahaha. Great response: Our chips are more than strangers, they are aliens 🤣
#33
Iva Kazalova 4 years ago
Actually no, apparently in america delivery drivers dont get any minimum wage or something or to do with the cost of the order, the guy would have had to pay more in petrol than he would have made from that delivery, this is shitty door dash’s policy’s fault, not their drivers
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Hugh Cookson 4 years ago
More than reasonable - 7 miles to deliver something costing $3 ; nah, not worth it. As a solution, the take away should have a minimum order .....
Paradise 4 years ago
I get drivers need to make enough, but don't they know becore accepting the order? I also think we f****d our society here where people have to do these jobs and rely on customers for low pay instead of a company paying a living wage. Still a s**t way to communicate and if you have no skills then you have to take on a no skill job. (yet plenty of people have taken on this on as a side or during the pandemic or are perfectly capable of a skilled job.)
#34
Bender Bending Rodríguez 4 years ago
This seems like misunderstanding. If replier is Indian, an not familiar with different dietary options, there are high chances they consider milk products to be veg option. Back in the days India only followed two dietary options Veg and Non Veg. Veg = Vegetables and milk products; Non Veg = Eggs, meat, fish. May be follow up request to omit cream may get you more accurate answer as if they can fulfill your request or not.
Oskar vanZandt 4 years ago
Yes... single/double cream in the UK is used in cooking and baking. "Korma" is a creamy coconut sauce so there would be a thickening agent in there...
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cookie panda 4 years ago
this don't belong here. there not lying or complaining or being rude, its just an ask.
Collette Francis 4 years ago
Aww this is actually lovely, shame about the cream, but at least he tried his best to accommodate his customer ❤️
#35
#36
InfectedVoice 4 years ago
Na, funny and not taking any crap, we love this sort of takeaway boss.
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#37
#38
#39
#40
cookie panda 4 years ago
ok first off, thats just messed up. you order at two am and expect it to be god quality?
Amy Cohen 4 years ago
If you offer delivery at 2AM, it should be just as good as 8PM.
Load More Replies... #41
Truth Monster 4 years ago (edited)
there is an industrial conveyor-belt style oven. maybe they had one of those?
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#42
A Random Panda 4 years ago
I think it's because she posted this at 18:50 if you look at the time.
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#45
Oskar vanZandt 4 years ago
There are rules/regulations about the number of people permitted inside a premises at one time... In the past year+ people have been asked to queue outside takeaways for health reasons. I waited twenty minutes outside a chippy in fairly crisp weather in Scotland.
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#46
#47
Legen ( wait for it ) dary 4 years ago
Plot twist : customer is hitting the food delivery person.
Load More Replies... Jade Lynn - Panda's Brat 4 years ago
Yuck. This is why when I lived alone I did not get delivery. Too many weirdos out there.
#48
chi-wei shen 4 years ago
Many responses in this article are simply rude and unprofessional. This one isn't even the worst.
Load More Replies... #49
Premislaus de Colo 4 years ago
OK, I was hoping for some witty snappy comments, but they're just rude replies...
Hugh Cookson 4 years ago
I've actually had much, much worse replies from a couple of Fish and Chip shop owners in the UK, when I had the audacity to complain ... (BTW, I know what I'm talking about as I was an international Chef for 30 + years starting with a 5 year apprenticeship in a major hotel chain as well as having 3 successful restaurants over the years ....)
Load More Replies... #50
Hugh Cookson 4 years ago
Sadly, no amount of replies to idiots like this will ever make them fck off and never use any other takeaways in their area - I would suggest a blacklist of arseholes like this (did this at a business I had once - one particular couple who used to complain every time they came in, found that they had to drive 20 miles to find anywhere to eat - including takeaways....)
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Premislaus de Colo 4 years ago
The person was probably referring to burger meat itself being dry
#52
Kathryn Baylis 4 years ago
This is a problem with all online ratings. Competitors and disgruntled ex-employees can trash a business’ reputation online, in an effort to steal customers or just for pure spite. Instead of being petty, just work harder and better, and/or sell a better product.
Jonathan 4 years ago (edited)
These are from JustEat in the UK. If you complain you can request a refund even after eating all the food. I deliver for their competitor as a side job and some of the customers are the biggest chancers going. Luckily you can rate the customers, if their rude their bad ratings add up before they get blocked.
Load More Replies... #53
Kathryn Baylis 4 years ago
Makes you wonder which kind of “coke” they were expecting with their order, doesn’t it?
#54
#55
Kathryn Baylis 4 years ago (edited)
Some people don’t like, or can’t have, a lot of salt (hypertension). So the restaurant probably serves them without it, and leave it up to the customer to salt them to their own taste. I mean, how hard could it be to just put your own salt on your fries?
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Nikki Sevven 4 years ago
If you're not salting your chips right when they come out of the fryer, you're wrong.
#57
Anne 4 years ago
Oh no.. untrue! I'm medically trained: Food poisoning can start as soon as 3 hours after ingesting the food. And there is no time frame given by the mom between getting sick and the hospital. Seems you need some more training..
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#59
Oskar vanZandt 4 years ago
Maybe there ought to be a separate ranking option for delivery? I probably would have added the comment about delivery as a "PS".
A Jones 4 years ago
yeah, kind of like the way Ebay does ratings. Good idea.
Load More Replies... Amy Cohen 4 years ago
This was so weirdly rude in response. She loved the food but complained about delivery and even acknowledged it was the day. If it were Uber eats, they could have easily said they had no control and if it weren’t they could just apologize. She raved about the food but his response makes me not want to go there.
#60
Hugh Cookson 4 years ago
Yeah, as an ex courier amongst other jobs, I get this .... sometimes addresses are bloody impossible to find - one for instance was a woman who's house was off the main road, down a dirt track, then down another - gated - dirt track, up a badly rutted track (so bad, that I thought my exhaust was going to go), finally got there - an hour after leavibg the bloody main road - all to deliver a bar of fcking soap !!
#62
#65
John Baker 4 years ago
So the chips were still frozen because your driver got pulled over? Gotcha.
#66
Add New Image
What do you think ?
Aroha 4 years ago (edited)
The most shocking thing here is the fact that neither the customers nor the restaurants know what grammar and punctuation are...
Amy Cohen 4 years ago
I could barely understand them. How do they run a functioning business and can’t write a sentence?
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Ruthie Davies 4 years ago (edited)
In most of these comments the restaurants are being needlessly rude and not addressing the customers issues. The 'fatty' reply was just awful. Responses like most of these would make me less likely to eat at those places than the low star reviews by themselves.
Sky Render 4 years ago
I can't help but notice that almost everyone in these posts (reviewers and responders alike) has atrocious writing skills. Needless abbreviations of 3-letter words, run-on sentences, no capitalization or punctuation, disorganized composition... Is writing education not a thing any longer?
Zucchini 4 years ago
As someone who is currently learning about writing, I can assure you that writing education is a thing. But it is clear that none of the people here bothered to pay attention to it!
Load More Replies... Commander OwO 4 years ago
Look. Just because the customer isn't always right does NOT mean they're always WRONG
littlesaresare 4 years ago
This article is worded to suggest these a bad customers. Almost all of them are actually the owners being deplorably rude to their customers. Does the writer of this article think this is acceptable behaviour?
Al Jones 4 years ago
Some of these are funny but so many of them are just people that can't accept criticism. If they disagree with a complaint, I don't think it's unreasonable to politely disagree but why on earth would they insult their customers? Those kind of responses scare off future customers too and you'd think they'd fight for every customer right now. Aside from that, some of the replies were just plain nasty and not okay in ANY context.
SykesDaMan 4 years ago
TL;DR version: Customer: *complains* Owner: "F... You! We are perfect and you suck!" (or some variation).
Fish Boden 4 years ago
"69 Times Restaurants Left Hilarious Replies Under Bad Reviews, Shared By This Instagram Page". These replies are NOT hilarious. Seriously, did you even read them, Rokas?
Paradise 4 years ago
I couldn't finish reading. Was hoping for funny, well-deserved tell-offs to the customer. Found poorly spelled and worded messes from both sides and unfunny, unprofessional, uncalled for owner responses.
Theresa Krause 4 years ago
Hey. Don’t bring the mentally challenged into this. The person who liked these sorry retorts is just a garbage person. If you have legitimate bad customers you have legitimate bad customers. Not everyone who complains is automatically an asshole.
Load More Replies... Aroha 4 years ago (edited)
The most shocking thing here is the fact that neither the customers nor the restaurants know what grammar and punctuation are...
Amy Cohen 4 years ago
I could barely understand them. How do they run a functioning business and can’t write a sentence?
Load More Replies... Ruthie Davies 4 years ago (edited)
In most of these comments the restaurants are being needlessly rude and not addressing the customers issues. The 'fatty' reply was just awful. Responses like most of these would make me less likely to eat at those places than the low star reviews by themselves.
Sky Render 4 years ago
I can't help but notice that almost everyone in these posts (reviewers and responders alike) has atrocious writing skills. Needless abbreviations of 3-letter words, run-on sentences, no capitalization or punctuation, disorganized composition... Is writing education not a thing any longer?
Zucchini 4 years ago
As someone who is currently learning about writing, I can assure you that writing education is a thing. But it is clear that none of the people here bothered to pay attention to it!
Load More Replies... Commander OwO 4 years ago
Look. Just because the customer isn't always right does NOT mean they're always WRONG
littlesaresare 4 years ago
This article is worded to suggest these a bad customers. Almost all of them are actually the owners being deplorably rude to their customers. Does the writer of this article think this is acceptable behaviour?
Al Jones 4 years ago
Some of these are funny but so many of them are just people that can't accept criticism. If they disagree with a complaint, I don't think it's unreasonable to politely disagree but why on earth would they insult their customers? Those kind of responses scare off future customers too and you'd think they'd fight for every customer right now. Aside from that, some of the replies were just plain nasty and not okay in ANY context.
SykesDaMan 4 years ago
TL;DR version: Customer: *complains* Owner: "F... You! We are perfect and you suck!" (or some variation).
Fish Boden 4 years ago
"69 Times Restaurants Left Hilarious Replies Under Bad Reviews, Shared By This Instagram Page". These replies are NOT hilarious. Seriously, did you even read them, Rokas?
Paradise 4 years ago
I couldn't finish reading. Was hoping for funny, well-deserved tell-offs to the customer. Found poorly spelled and worded messes from both sides and unfunny, unprofessional, uncalled for owner responses.
Theresa Krause 4 years ago
Hey. Don’t bring the mentally challenged into this. The person who liked these sorry retorts is just a garbage person. If you have legitimate bad customers you have legitimate bad customers. Not everyone who complains is automatically an asshole.
Load More Replies...
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