If there's one thing working in retail has taught me, it's that people can be much bigger jerks than I ever imagined. But maybe you understood that from our list of the worst client stories alone. I'd say it illustrates the absurd side of the industry pretty well!
But not every interaction by the counter is unbearable. Every once in a while, when you least expect it, someone comes up and restores your faith in humanity. Even though you swore to your friends that you've become a misanthrope. And there's one Twitter thread that proves it beautifully.
Created by Jenny from Washington, DC, it has people sharing feel-good memories about the times they went the extra mile for a customer just because they didn't treat them like garbage. Continue scrolling and check them out!
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I agree! I don't mind the stories about giving someone an employee discount, but I hate the stories where people ring something up at next to no cost. Stealing from the company doesn't make a feel good story. Legit buying something though does :)
Load More Replies...This is the first reply I've read that I agree with. I disagree with deliberately mischarging an item and not making up the difference, That is stealing. I'm also a little taken aback by anyone who does that and boasts about it.
Glad the mom was happy. You never know when the kid has like a million stuffed animals at home and the mom was saying "we can't afford it" as a way to get out of that store without adding yet another to the pile.
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Load More Replies...You found that giving gives as much happiness to the giver as the receiver.
You could argue that mutual understanding between employees and customers is now more important than ever. According to a new survey from Zipline, pandemic stresses continue to take a toll on American retail workers, with 48% of them saying they've considered quitting their job in the past year, and 64% saying they're seeing more aggression from customers.
The survey of 512 full-time, in-store retail associates, fielded in November and December 2021, also discovered that the share of retail workers eyeing the exit door has grown: in Zipline's previous workers' survey, conducted last spring, around 41% of respondents said they had thought about leaving their job.
Back in the day when I worked retail, if someone was really nice and I wanted to give them a discount like that, I’d do the old “are you SURE?” thing accompanied by a very knowing eyebrows raised look, trying to send them the message that the correct answer is “why yes, yes I am”, so I could give them a better deal. But if my manager wasn’t around and there was no line behind them, I’d say something like the OP did and give them the discount.
I'm super oblivious and honest and would just stick to the "no, not a teacher" line.
Load More Replies...A feel good story disguising the fact that this woman shouldn't have been in a position to have to choose. Unless her food consisted of caviar and imported camembert.
You know a country is messed up when raising children implies living in (relative) poverty.
Load More Replies...That’s a business that deserves to exist forever, and never have to shut their doors.
So sad that in a rich country some have to choose between feeding their child and eating.
I sort of used to do that. If someone came to the register with basic staples - bread and milk sort of stuff, I'd scan the bread at 10c or something so they could get both.
Retail clerks can happily give you a swell discount if you're nice to them and ask sweetly.....I do it all the time if an item has no price tag on it. I ask them if they remember what was the price and they say I don't know....so I just make up a low number and give it to them vs waste everyone's time having someone go back and find the item and get the price and then come to the register and tell me.
Among those who told Zipline this time around that they had thought about quitting, more than half said they were considering leaving the industry altogether.
Greater confidence in their job prospects is probably a big reason for some of those plans: 4.5% of retail workers quit their job in December—up from 3.1% who quit in December 2020, according to the Bureau of Labor Statistics' latest monthly Job Openings and Labor Turnover Summary (JOLTS) report.
Imagine being a jerk and calling the police on someone who already is down on their luck.
Happens all the time. Most of the a**holes in this society think homeless = deranged junkie out to murder and steal, not even human. When in reality the majority is just average folks who's lost a job or had a hospital bill or any of the millions of things that can happen to any of us.
Load More Replies...Back in 2007, my son & a friend to New Orleans in the friend's van to work helping rebuild after Hurricane Katrina. They were sleeping in the van, parked in various grocery store lots. The police would make them move, & after about 3 weeks, one officer who had made them move a couple of times, asked what they were there for. He then told them to follow him to a local hostel where they could get beds for 17.00/night. My son wound up actually working & living at the hostel for the next 3 years. I bless that officer to this day.
.....i always get upset when homeless people are told to "move on" because they are never told where they can move TO.
I used to do security and had to do a bunch of those removal calls. One young woman in particular I remember was parked in a dark area that was the main transit route for a lot of... less than honorable individuals. Not that the complainant cared about that, they were just being the usual "There's some vagrant sleeping in their car here. Get rid of them" crap. The young lady was not so happy to be moved on to another lot that I directed her to, but the one I sent her to had 2 different security companies that patrolled it, they let people park overnight there, and because most of the lot was well lit even at night, the less than honorable elements avoided it like the plague. Sometimes the people doing the moving have better intentions than we're credited with
That is really sweet, tho my cynic was whispering on my shoulder that the old ladies just didn't want to break a twenty...
They will have loved to see you each time they came in to buy the books
Bless your heart sweetheart...those little old ladies definitely were appreciative of this I am sure.
I think there are two ways to love your stuffed animal: one is to cuddle it and drag it with you everywhere and it ends up losing its shape and some of its features overtime, the other is to display it in a safe spot and only cuddle it on "special" occasions so it stays intact throughout the years. You love it equally in both cases, you just show it in different ways. Anyways, call me corny, this bear has been loved for 18 years
Load More Replies...My 3 year old son would not leave the supermarket at Xmas without his Christmas Bear with a big red bow. The cashier gave us a big discount. We were on Food Stamps and broke at the time. He is now 38 and still has his Christmas Bear!!! God bless that cashier lady!!!
For a good long moment I thought that poster was saying he cashier is almost 18. It was rather long confusing moment.
And it shows. Retailers had more than 1 million job openings at the end of 2021 but hired just 861,000 workers in December, and that demand for labor has pushed up wages, with leading companies such as Walmart, Amazon, and SpartanNash saying in their latest earnings calls that rising labor costs have pressured margins.
So it's a good time for everyone in the market looking for a job change. But for retailers themselves, results of Zipline's survey point to potential risks that might warrant revisiting their workforce retention efforts.
Several times over the years, I’ve “dropped” paper money close to where someone in that predicament is standing, then picked it up and said they’d dropped it. I love convincing them they must’ve forgotten it was in their pocket, then seeing them realize they actually can afford their groceries after all. They always look so relieved and happy. I was poor when I was first on my own, so I know it’s humiliating to have to out food back when you’re at the checkout. I can’t tell you how many times I wished I had some forgotten money on my pocket. Once I actually did, and it was enough to pay for everything. That’s how I came up with the “dropped” money thing to help people who are struggling just like I used to, without embarrassing them.
My 25 yr old daughter who is a functioning autistic likes to go to the grocery store across the street. It makes her feel independent and gives her alone time she needs. A couple of times she didn't have enough money to cover her purchases and was going to put something back when the customer behind her paid for her purchases so she didn't have to do that. A little thing but it meant so much to her and me too. I bless those kind ladies and hope sweet karma finds them and delivers ten fold what they did for her.
Idk... sometimes I tell my kids I don't have the money for something I don't want them to have...
Pure and utter love. I hope someday someone'll pay for your stuff <3
🎶Sir, I want to buy these knives for my mama, please It's Christmas Eve and these knives are just right for her🎶
Could you hurry, sir, daddy says there's not much time You see she's been sick for quite a while And I know these knives would make her smile
Load More Replies...Gifting knives to family (or anyone else for that matter) is a big no-ni in my culture. Still that's really nice of the cashier to want to help out.
Never heard of that. Pretty sure anyone can buy a knife here.
Load More Replies...I appreciate what all these cashiers are doing in "adjusting" the price of items, but unless they own the store, they are stealing from their employers. If they pay for the item themselves, then no problem.
I remember the embarrassment of a friend when shopping, who wanted to buy his mum a set of knives for her birthday and was refused. Not because he didn't have the money, but because it turns out it is illegal to buy knives under 18, even kitchen knives!
I passed some a*****e who was going 20mph under the speed limit (while texting) one morning, on my way into work. I had enough time to stop at the Starbucks I always go to for a coffee before work. That a*****e followed me the whole way, after noticing me pass him (yep, he—-an old man). When I pulled up to the microphone at the drive-thru, he was behind me. He got out of his car and yelled at me for “being in a hurry” and passing him—-on a rural road with no other cars but our two on it. I just stared blankly at him and put in my order. He finally gave up, went back to his car, and burned rubber tearing out of the parking lot, right in front of the drive-then window. When I got to the window to pay, the barista said it’s on the house, considering what I’d just been through. You see, drive-thru speaker had been on the whole time the old fart was yelling at me, and they heard every word, so decided to comp my order. The people at that Starbucks are total angels.
i mean, what if hes not of that sexuality, dont force dates on people
Load More Replies...Something that will not happen if you think that it's your royal right to be rude to servers because "Customer Is King".
YES! Believe me, the people who demand you do it for them are the people who will not get it—-u less the manager is an a*****e who always sides with other assholes. But the sweeties who never ask for anything, and are just as nice as can be to the front line employees? Oh. Hell. YES! Those employees will bend over backwards to get the sweeties a good deal, a bargain, a discount, freebies! Because just be being sweet, they make the crap the assholes pull start to fade into the distance. So be sweet—-and be sincere about it, as those same employees have great b******t detectors, and can tell immediately if you’re faking it.
Load More Replies...I used to do that in a grocery store I worked for. Management told us not to remind people about the weekly discount coupon that gave a good chunk off if you spent over X amount if they didnt proactively ask for it. I whispered to everyone!
My mom kept a coupon in her pocket while working at Michael’s. Store manager snatched it away. (She got another)
I just hand back a coupon that expires in a few weeks and tell the customer to 'use it again' after I use it on their item.
Zipline's latest findings also reveal that:
- 40% of full-time retail associates reported worsening mental health in the past year;
- 48% said they had experienced or witnessed a verbally abusive customer;
- 48% said they feel they have management's full support if and when a customer becomes verbally abusive;
- Of the 32% of full-time retail workers who say they have an additional source of income, 43% say they have a nonretail job, and 11% said they have another job in retail—creating demands on time that may keep some interested employees from taking advantage of continuing-education or career-development opportunities that their primary retail employer offers.
This makes me sad- you know they were risking their job to help... this should be the norm, not throwing away perfectly good food...
When everybody in the whole wide world has a full belly, THEN AND ONLY THEN can we throw out perfectly edible food. (Though I’d still put it in Tupperware and keep it for leftovers. But I’m just weird like that.)
Load More Replies...The homeless used to be able “dive” for all the wasted food. And now they have made that impossible too. If there is a fence or whatnot around the dumpster with a lock it’s “criminal”. Because the inspectors decided it’s so. I used to live and work in a homeless shelter. We made a deal with a local BBQ place and a few times a week, the cameras would not work, just long enough for us to climb the wall and get their care package. We would wake the families with children so they could get more to eat. Where I live now restaurants just won’t help, and so much of that food that’s clearly not touched could feed so many people from young to old. You would be SHOCKED to see what gets thrown away (not just food either). I once met two freegans, and they were driving nice cars and lived in nice homes. There are clear distinctions between need and greed (or cheap).
feel good on the freegans as well keep it out of the landfill that's healthy for all of us
Load More Replies...Some people get fired for this ;-; . . . I remember some dude who gave free Dunkin Donuts to people when the day was over, and they got fired.
you can thank all the sue happy people out there for this. if for any reason, one of them got sick from the food, they would sue the store, even tho they got it for free. you can thank those jerks for this. now me? i owned a deli and everyday i took all my left overs to the homeless camp, i didnt care about rules. they were hungry
Please stop posting falsehoods. The Good Samaritan act of 1996 protects people donating food from liability. People may think they can sie, but unless it is something bad like adding ground glass , you are okay. It nust more corporate veneer because they don't trust workers.
Load More Replies...When I worked for 7-11 many years ago we had a double deli order come in and on expiry day 2 full garbage bags of perfectly good food to toss... a group of young guys who were regulars but just scraping by came in, knowing what the sandwiches and baked goods piled allover the counters meant asked if they could have them... I wasn't allowed to give them away but let them know I couldnt take the trash to the dumpster until 7 am so if there were 2 bags by the door later that night I couldnt help what happened to them... at 7 I had no trash to take to the bins =)
So many places in the U.S. won't donate the left over food because they don't want to be sued. I can understand that if it's something that can go bad quickly, but there are programs for donating food. Setting something up with an organization like Harvesters is really easy, & Harvesters will come pick it up on a regular schedule, then distribute it to food pantries.
Stayed at a hotel once that had free breakfast included with the price of the room. When breakfast time was over, the manager would sneak the leftover eggs and stuff to some homeless guys insted of throwing it out. Had a deal with them - they wouldn't panhandle on the hotel property, wouldn't bother the paying customers in any way, wouldn't leave trash or cigarette butts around, would eat and leave. Seemed to work for both parties. Cost the hotel nothing since it was food that was going to be discarded. nothing since the food would've been discarded.
As a person with strong prescription glasses, thank you for what you do. These things are so outrageously expensive.
At pennies per ring, it was never going to break the fast food joint’s bank to give out double the number plus two.
But then you're setting up your coworkers to get yelled at by random patrons for cheaping out and only giving six rings in a large. Consistency is key!
I'd be mad enough to complain if a large order had only 6 onion rings regardless of whether I'd gotten more on a previous visit or not.
Load More Replies...That's my default. Smile and nod along with whatever the boss is saying, then go back to doing it they way I want. As long as it's done right, why bother me?
One of the main reasons I want to become rich is to give it back to people who need it the most.
I completely agree and wish for the same but it doesnt seem to be in the cards for me in this life time so i just try to help the ones who are in need when i can.
Load More Replies..."If there is one main takeaway from our survey it is this: mental health is declining as burnout increases at a rate we've never seen," Zipline said in a blog post. "It's a problem that, left unchecked, shows no signs of abating ... More disturbing still, more than half of all retail associates surveyed said that their mental health was either not a concern to their manager or that their manager was harmful to their mental well-being."
No wonder so many of the respondents are serious about quitting their job. They feel abandoned.
Something that should be known and may be helpful to others. alot of places like walmart and such will give you some syringe's for free(without needles of course) if you just ask them politely.
Syringes shouldn't be prescription only. Even if someone is using them for illegal drugs, I'd rather them have access to clean new needles rather than share them and contract preventable disease. Here in Maryland you don't need one for insulin needles though.
why would you need a prescription for a syringe? Even if it is used for narcotics you want to make sure they have their own syringe
I didn't know you needed one...went into Sam's and bought a box without one. Also learned you didn't need a script for insulin either.
Load More Replies...I ordered them from Amazon, for my diabetic kitty. No prescription.
try stores with pediatric medications. a lot of times syringes are used to squirt medicine into baby's mouth, so you might find some there
Be sure to order them online from a veterinary supply company—-or see if your vet can do it for you (not for free, of course—-you better pay them back for the order).
You need a prescription for syringes? Without a drug in them? Makes no sense!
In NY, you don't need a prescription to buy them. I guess the govt would rather have you buy them and stop the spread of disease from people sharing
I always assumed you couldn't needles without a prescription. Never been asked when I need more
Not only stupid and racist, but also unable to correctly use singular/plural nouns and doesn't know how to capitalize proper nouns. Bill's a shining genius, I tell ya...
Load More Replies...And neither one of them would want anything to do with your ignorant ass, Bill 😁
You very likely do the same thing for someone less fortunate later in life, a random act of kindness can really start a chain reaction and make the world just a little bit better.
It's this magical concoction made of sugar and glitter and some kind of juice, and will instantly cheer you up on a bad day 10/10 recommend.
Load More Replies...Teachers having to buy school supplies out of their own pocket. In other news: College teams pay $500 million in dead money to coaches to not coach anymore.
i hate how a good portion of the world seems to put sports before good education.
Load More Replies...This is nice, but I'm always po'ed to see things like this where teachers have to spend their own money on school supplies. Imagine a company executive, even a secretary, having to spend their own money on office supplies. For that matter, imagine a school administrator having to do that.
The last company I worked for set up a specific list of supplies we could order thru the company, and it was very limited & the cheapest stuff. If we needed something not on the official list, we had to put in a detailed request, explaining why we needed that supply, & usually it would be refused. I bought my own pens, etc., to use at my desk. A co-worker asked how I got the 'nice' pens & I told them I bought them for myself!
Load More Replies...It's very nice and I like the story but no where in the post says that she's a teacher. She could be a college student with an art class. just a thought.
Going back to school has been so hard for all. I teach middle school - Spec. Ed. On a trip to Trader Joes, the cashier asked me how my day was. It had been so hard and I said that. She walked over to the floral display and brought me a bouquet of flowers. I cried. She did so much to lift my spirits. Thank you TJ cashier!
To fix the grim situation on the floor of retail stores across the United States, Zipline said managers should:
1. Be proactive about creating mental health infrastructure: sixty percent of the associates surveyed reported that their employer either didn’t have a mental health program in place or they weren’t aware if such a program existed;
2. Offer paid mental health days (at least): More than half of retail associates said the service they want most from their employer was paid mental health days with counseling and therapy coming in second place (18%) and paid gym memberships right behind (17%);
A lady hit my car in a Dr's office parking lot. She had just suffered a miscarriage. I held her as she cried. Some jerk yelled at us to move so he could take my space. I don't know if he has recovered from the tongue lashing I gave him but it's been 3 years.
Good for you to comfort that poor woman and give that jerk the tongue lashing he needed.
Load More Replies...I'm not nice to people because it pays to be nice, but it *is* a lovely perk.
was on standby once going from LUK to PHL with two co-workers. One of my travelling companions started his, "I'm important", rants to the gate attendant. I jumped in and told him to be nice because this nice woman has the fate of our weekend in her hands. Somehow I got placed in first class. Teammate number 2 got a seat and teammate number three got the last row next to the lavatory. It turned out to be a great weekend.
Good for you. My late brother-in-law, my half-brother's male partner, told me of a similar story where he was so nice to the ticket clerks when he asked if he could change his ticket as the plane he was to go on was overbooked. He got his ticket and headed to his plane hearing this horrible woman screaming about why she did not get her ticket changed.
Load More Replies...My little sister and I were flying to visit our other sister and help her with some very difficult and emotionally heart wrenching things. We don't see each other very often, live in different countries, and were happy to see each other, even if the trip was going to be hard, and a flight attendant commented on our cheeriness and asked where we were going. We told her we were going to help our other sister. We went to order our breakfasts, wanted the same thing, but there was only one of that type, so I decided on a second choice. We also ordered baileys with our coffees. She quietly asked if it was one of our birthdays, we looked at her quizzically and she said somewhat loudly, Oh! Happy birthday! and comped our drinks. We bought a second round, but a while later, a different FA brought us another complimentary round and told us to enjoy our visit, and that we were good sisters We enjoyed that 4 hour flight, lol
I got a free upgrade to first class once; the desk couldn't have known it, but I was on my way home to say goodbye to my dying mom. A friend had used his frequent flier miles from work to get me the ticket. Those 2 acts of kindness mean everything to me.
My husband and I (and newborn son) were on an emergency trip to see husbands dying father - we were delayed 2-3 times because of weather. By the time we boarded the counter people gave us an upgrade to first class because "we were so polite waiting with a new baby and all". I still think about it - My newborn son turned 30 years old yesterday. ;o)
I think someone did this for me. Not first class but that new " middle" tier. I had to buy a kast minute ticket, was taking my wheelchair. Now I used to need it but can now walk somewhat. I was acy taking it gor my mom ( she fell ). Now either I wasn't paying attention when i purchased ( doubtful) or she upgraded me for free.
Once I was checking in at the airline desk in Minneapolis. I was by myself, happy to have someone to talk to, and commented on how lovely the city and airport were. As I walked away I looked at my ticket and noticed I had now been placed in first class. I turned around and the kind agent gave me a big smile. I have never forgotten that kindness.
Working at Target probably for minimum wage and paying for others! I don’t think a rich person would be as likely to do this.
Same. I ALWAYS do it during the cold holiday months. Like a tradition. Bless you~!
3. Increase pay: increasing an employee’s pay can lessen or eliminate the pressure to take on a second job. This not only increases employees’ dedication to their company, it also gives them more time to relax and take care of themselves, which translates into improved mental well-being;
4. Demonstrate support for employees: the survey found that 64% of retail employees had noticed an uptick in verbally aggressive or confrontational customers during the pandemic, but fewer than half of the respondents felt they had their manager’s support during these interactions;
Oh my god, I would marry this woman. I knit professionally and as a hobby so my yarn costs are through the roof! Those handmade sweaters, socks, scarves not only take a LOT of time to make by hand but often also cost way more than an equivalent item at the store because of the costs of quality yarn. Cheap acrylic stuff is usually anywhere from $2-7 per ball and the good stuff can cost anywhere from $9 to $300, depending on the fiber and size.
And then people say "Can you make me a blanket? I'll pay!" and they want to pay $20.
Load More Replies...If the yarn is yours to discaunt, more power to you, if not then isnt that just stealing?
Doesn’t sound like they took advantage of someone on their first day at work. Sounds like the new cashier offered the discount and they accepted. Reread it slowly…..
Load More Replies...No, the cashier said "these are all presents" so she could use the discount
I went to dunkin once really craving some munchkins, ordered a dozen and the lady says "it's almost closing time can I give you 50 for the price of a dozen". That was a great day.
Beats having to throw them out (and I’ll bet she was sick of doughnuts by then, so didn’t want to take them home herself).
Load More Replies...i order a 8 piece chicken bucket and fries from mcdonald´s, the kid who came with my delivery gave me a 12 piece bucket wth large fries and some beverages, i told him this was not my order, he just said now it is and enjoy, good kid indeed
I mean, sure, you got a lot of donuts, but they were all squashed.
I hope when she presented the total, she totally did the Vanna White hand gesture!
5. Acknowledge contributions: fewer than half of the survey respondents felt that their managers frequently acknowledged their hard work. Managers should make a point to show appreciation for their employees’ contributions to the team to build morale and boost job satisfaction.
Of course, there's no quick fix. But if these strategies were implemented, chances are, the employees wouldn't have to rely on customers to enjoy their work!
Nah, you should be nice to customer service workers because they're people doing their job.
I make sure to always be friendly & nice to service workers everywhere. 1) because that's how I was raised, and 2) because I've been a service worker. We're all human beings, we all bleed red, and it always lifts me up if my smile & friendliness helps someone feel just a tiny bit better.
Load More Replies...I did the same thing when I worked there and gave anyone that looked older than me the senior discount as well.
I''m nice to people all of the time, unless they're rude first. Then I kill them with kindness because it makes them crazy.
Jo Choto: Because the post is poorly put, I would presume. The sweater HAD belonged to an employee's great grandparents (who presumably are dead).
because it's for sale in the shop but it happens to have been put in the shop, for sale, by the owner of the shop.
Load More Replies...We all know that the city wasn't concerned that homeless people might get sick. They just found a way to make their lives more miserable in the hope that they would move to another city.
I was told the wasted food had to go in the dumpster at a chain restaurant I worked at once so I took my purse hook (remember those from the 90's) and hung it on the inside of the dumpster so I could hang the good food to eat bag on it and the people looking for food wouldn't have to wipe it off to eat it. Just don't forget to get it out before they empty the bin. After that I had to tear the bag handles and tie them around the hinges so the food never touched the bottom of the dumpster.
It is actually true. They might. And then they can sue the shop and blah blah...
The grocery store I go to does this for me. All I've done to deserve it is wait patiently and be nice.
I know this was "in the past" but in some states, if something is mispriced (ringing up for more then display price) then you are entitled to the difference plus 10x (up to $5). Though I think in order to take advantage of that, you need to actually complete the purchase. In Michigan this has been a rule for like.. 20 years.
What do the first six words say? You're a f*****g idiot
Load More Replies...In California, primary school children learn about the history of the Californian missions then have to build a mission for a grade.
Load More Replies...May have been a mistake, as the sales are as confusing as crap to even the cashiers. But I do remember running register and memorizing the coupon code so I could quietly give it to the customers who didn't bring one. I also remember charging full-price for smaller sale items for the rudest customers.
I have a nice one. When I was working on my own in Denmark, I had to stay in Copenhagen city centre over the weekend. I had my dinner at one of the restaurants on the outside of Tivoli. It was getting quite late and they were a little slow at bringing my bill. I mentioned to the waitress that I had been thinking of going to Friday Rock, but that it was getting late and I was probably just going to go back to my hotel. She persuaded me to go and got me in for free by taking me through the kitchen. Ended up seeing a new artist for the first time and one of my Danish colleagues in the office managed to get me an copy of her English album (she was singing in Danish at the concert). Now a definite fan. :D
We've occasionally got a homeless person in our grocery stores walking around, and they usually are choosing what they can afford or not, and typically try check out with 1-2 items. One day I just say to one of the guys, put in whatever you need. I took him to the cashier and rang him up and then rang up my stuff. It didn't come to much, about $40, but he really appreciated it. You can make a difference to someone.
I was in a Dollar Tree once & this lady was there with her 2 small kids. They were behind me in the checkout line. She was buying 3 plastic boxes & I just happened to notice she was counting change to see if she had enough & her kids, being normal kids were asking for candy. She kept telling them as quietly as she could that she didn't have enough. After I checked out I had the cashier ring up her stuff & I paid for it, turned to her with a smile & quietly handed her the receipt, saying "now you do" She was shocked & the cashier was thanking me like crazy & I told her "everyone needs help at some point. Also no parent should be in the position of having to tell their small child (who doesn't understand & doesn't need to at that age) they don't have enough to get candy.". As I walked away I heard the mom asking the kids what they wanted. I'm 6ft 5in 315lbs guy & I teared up. That's just who I am though, I've bought people's groceries as a thank you for using their loyalty discount card.
I used to work overnight alone in a popular coffee shop, the baker came in at like 3 a.m. but was never up front. They had a policy that every thing left in the showcase, deli, soup etc. had to be throw out at midnight. Had log in how many of each item you threw out, I used to do the list first thing at 11, there were a few homeless people that frequented in the area and would come buy a cup of coffee when they can. I used to feed them from the throw list and give them extra for others they knew of that may or may not have eaten that day. The food was perfectly fine, made fresh in store every 4 hours, but I can't bring myself to waste it when I know some are going hungry.
I worked in retail for many years. I can say that I too love customers with manners and respect for the store I work in and the job I have. These kinds of customers always tended to get "freebies" or "discounts" if I was checking them out. One awesome customer can make your day of jerks, SO much better!!!
I sell food at the flea market. Thanks to current economic conditions I had to raise the price of an item. One of my original and consistent customers was warned of the price increase and I told him that he would always pay the old price. I love our weekly jousts over 25 cents, but he gets it for the original price.
When Hobby lobby was still doing their 40% off coupon, a friend would go with me and I'd run something to the car, then head back in to get the next item. I was pretty sick a few years ago and that was the only way I could get stuff. After about my 3rd or 4th trip, I told my friend this was the last trip as I was too tired to keep doing this. (She offered to do it) So, I come back to decide what my last thing will be only to be told that ALL of my purchases had been paid for and a refund was given for what I had already paid for. I was stunned. A random person asked my friend what was going on. After she told them, this person went to the manager and they worked something out. Got over $150 of stuff free to me and my benefactor only paid like $40 thanks to the manager. I cried. Going through chemo isn't fun, but they made it easier for me. I'm forever grateful
I went to The Who concert. The only ticket I could afford was on the very last row at the upper deck. I could just see dots moving on the stage. Out of the blue workers from the arena approached me with tickets to the 5th row. I was so excited and enjoyed the concert 10x more.
When I was in college, I delivered pizzas and newspapers. On sundays, I'd pull all the coupons for our store out of the papers and give them to my customers when they went to pay. Note - was a corporate store, not privately owned. Took my boss 2 years to say something.
I have a nice one. When I was working on my own in Denmark, I had to stay in Copenhagen city centre over the weekend. I had my dinner at one of the restaurants on the outside of Tivoli. It was getting quite late and they were a little slow at bringing my bill. I mentioned to the waitress that I had been thinking of going to Friday Rock, but that it was getting late and I was probably just going to go back to my hotel. She persuaded me to go and got me in for free by taking me through the kitchen. Ended up seeing a new artist for the first time and one of my Danish colleagues in the office managed to get me an copy of her English album (she was singing in Danish at the concert). Now a definite fan. :D
We've occasionally got a homeless person in our grocery stores walking around, and they usually are choosing what they can afford or not, and typically try check out with 1-2 items. One day I just say to one of the guys, put in whatever you need. I took him to the cashier and rang him up and then rang up my stuff. It didn't come to much, about $40, but he really appreciated it. You can make a difference to someone.
I was in a Dollar Tree once & this lady was there with her 2 small kids. They were behind me in the checkout line. She was buying 3 plastic boxes & I just happened to notice she was counting change to see if she had enough & her kids, being normal kids were asking for candy. She kept telling them as quietly as she could that she didn't have enough. After I checked out I had the cashier ring up her stuff & I paid for it, turned to her with a smile & quietly handed her the receipt, saying "now you do" She was shocked & the cashier was thanking me like crazy & I told her "everyone needs help at some point. Also no parent should be in the position of having to tell their small child (who doesn't understand & doesn't need to at that age) they don't have enough to get candy.". As I walked away I heard the mom asking the kids what they wanted. I'm 6ft 5in 315lbs guy & I teared up. That's just who I am though, I've bought people's groceries as a thank you for using their loyalty discount card.
I used to work overnight alone in a popular coffee shop, the baker came in at like 3 a.m. but was never up front. They had a policy that every thing left in the showcase, deli, soup etc. had to be throw out at midnight. Had log in how many of each item you threw out, I used to do the list first thing at 11, there were a few homeless people that frequented in the area and would come buy a cup of coffee when they can. I used to feed them from the throw list and give them extra for others they knew of that may or may not have eaten that day. The food was perfectly fine, made fresh in store every 4 hours, but I can't bring myself to waste it when I know some are going hungry.
I worked in retail for many years. I can say that I too love customers with manners and respect for the store I work in and the job I have. These kinds of customers always tended to get "freebies" or "discounts" if I was checking them out. One awesome customer can make your day of jerks, SO much better!!!
I sell food at the flea market. Thanks to current economic conditions I had to raise the price of an item. One of my original and consistent customers was warned of the price increase and I told him that he would always pay the old price. I love our weekly jousts over 25 cents, but he gets it for the original price.
When Hobby lobby was still doing their 40% off coupon, a friend would go with me and I'd run something to the car, then head back in to get the next item. I was pretty sick a few years ago and that was the only way I could get stuff. After about my 3rd or 4th trip, I told my friend this was the last trip as I was too tired to keep doing this. (She offered to do it) So, I come back to decide what my last thing will be only to be told that ALL of my purchases had been paid for and a refund was given for what I had already paid for. I was stunned. A random person asked my friend what was going on. After she told them, this person went to the manager and they worked something out. Got over $150 of stuff free to me and my benefactor only paid like $40 thanks to the manager. I cried. Going through chemo isn't fun, but they made it easier for me. I'm forever grateful
I went to The Who concert. The only ticket I could afford was on the very last row at the upper deck. I could just see dots moving on the stage. Out of the blue workers from the arena approached me with tickets to the 5th row. I was so excited and enjoyed the concert 10x more.
When I was in college, I delivered pizzas and newspapers. On sundays, I'd pull all the coupons for our store out of the papers and give them to my customers when they went to pay. Note - was a corporate store, not privately owned. Took my boss 2 years to say something.


