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“Most Were Also Flabbergasted When I Told Them No”: People Share The Dumbest Customer Questions
Few things test your limits as much as working with clients. Even one workday can bring so many bizarre moments that you might start doubting the brightness of humanity's future.
So Reddit user Dashigos decided to dig further and asked people to share the silliest questions customers have ever thrown at them.
From pizza chefs to park rangers and call center employees, continue scrolling to check out what these and other professions have to deal with—whatever they're getting paid, it's probably not enough.
This post may include affiliate links.
#1
I used to work at the UPS store in high school. Our last pickup was at 7:00 and we closed at 8:00 pm. Since we had private information and people’s personal mailboxes in the store, security was a big deal.
It was 8:30. Our tills were counted down, the alarm was set, our copiers, fax machine, and computers were shut down, our lights were off, and we had closed and locked a ginormous red gate that separated the entrance from the rest of the store.
Some woman ran up to the door, and like some demon in a horror movie, she hurled herself against the glass and screeched like a banshee.
Keep in mind, we are very obviously closed with a sign saying we are closed, no lights on, and a giant red gate drawn down over the store.
She began pounding on the glass and frantically yelling at us. My coworker worried something was wrong, like maybe she was being chased and needed help.
He carefully opened the door just a crack to ask what was wrong. She immediately tried to wedge her hands and head in the crack and asked “Are ya’ll open?” We informed her that we obviously weren’t.
Her logic was “well you opened the door so now you have to help me”.
She began wailing and crying that she had to mail a package. We explained that even if we were open, our last pick up was an hour and a half ago and we couldn’t even mail it until tomorrow.
She protested and protested and we eventually got the door shut and locked. So we just stood there awkwardly in the dark, hoping she would leave. She kept pounding on the glass and saying “I know you’re open!!!!”
As we debated what to do and if we should call the cops, this lady pulled out her cell phone and called the cops herself!
The cops arrived, we explained the situation, and the woman accused us of lying, despite the sign on the door saying we closed an hour ago at this point.
Then, in front of the officer and on security camera, the woman launched herself at my coworker and hit him in the face. She immediately jumped back and began fake crying that he had assaulted her.
We were dumbfounded. She ended up getting arrested and my coworker pressed charges.
So the stupidest question I got was “Are you open?”.
kath morgan 1 year ago
I had a lady turn up after closing, knocking on the door while I’m counting the money. I ignored her and thought she left, but she came back a few minutes later while I had my coat on ready to walk out. I fell into the same trap, cracked the door and asked her what was wrong. She was like “congratulations I’m here to drop off a carful of donations!” She drove for an hour without checking our opening hours or donation guidelines (people do this regularly, I don’t get it). And she was baffled that I didn’t throw the door open and roll out the fuçking red carpet for her gracious majesty.
JayWantsACat 1 year ago
"...my coworker pressed charges." I know it's not always possible for a variety of reasons but this SHOULD be the response... Every. Single. Time.
KatSaidWhat 1 year ago
And that, ladies and gentleman is what a(nother) moment of madness looks like in retail.
Robert T 1 year ago
I was quite close to this yesterday after the Post Office delivered two of my Christmas cards back to me without attempting to deliver them to the recipient. I mean, obviously I want them delivered to the return address on the back and not the larger address on the same side as the effing stamp. The deliver office is only open 2 hours in a morning and 2 hours in an afternoon and not on a Monday. To say I was peed off is an understatement. Resolved today without incident. Customer service guy even called them "dozy idiots".
RELATED:
#2
I used to work at Enterprise Rent-A-Car (We'll pick you up!). I went to pick up a customer (worth noting she was renting a car for a weekend getaway), called her when I got to her apt, and she came downstairs and had this conversation:
Lady: Ok, I'll follow you back to the office
Me (confused): I'm here to pick you up and drive you back to the office.
Lady: What am I supposed to do with my car?
Me: Were you planning on leaving your car at our lot over the weekend?
Lady: No
Me (more confused): Why are you going to follow me in your car? I can drive you back to the office, finish the paperwork, and you can take the rental car from there.
Lady (not grasping the concept): Well how are you going to get back?
Me: I'll drive us both, in this rental car, back to the office, where we can do the paperwork and you can take the rental car from there. That way, your personal car is still at your apt. And when you return the car on Monday, you can drive the rental car back to us, we'll close out the paperwork, and we'll give you a ride home. Sound like a plan?
Lady: That doesn't make sense. You're making this way too difficult. I'll just follow you in my car.
Me (thinking the customer is always right!): Ok!
We get back to the office, I finish the paperwork (still astonished she qualified to rent a car), and hand her the keys to the car.
Lady: Ok, how do I get my car back to my apt?
Me: ...
Lady: Can you drive my car back to my apt?
Me: I'm not authorized to drive your car. You're welcome to leave it here on the lot over the weekend if you want.
Lady: Ok, can you drive the rental car and follow me back to my house so I can drop off my car?
Me: This is what I was trying to do when I picked you up! There was no need to take 2 cars.
Lady: I'd like to speak to your manager.
Michael P (Perthaussieguy) 1 year ago
..because surely she wasn't blessed with a brain, lol
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detective miller's hat 1 year ago
Working with the general public really does bring you face to face with alarming levels of stupid.
sweet emotion 12 months ago
There are some people in this world that you listen to and just have to wonder if a hard slap against the back of their head would reset their comprehensive skills.
Susan Teter 1 year ago
I'm pretty sure she has operating instructions written on her silverware
#3
This will be buried but hopefully it makes someone laugh. Worked at an animal hospital and a woman made an appointment for her dog for lumps on his stomach.
She comes in, sees the doctor, only to be told that the strange lumps were the dogs NIPPLES.
She dead a*s said, "But he's a boy!"
Apparently she has either never seen a man without a shirt or forgot that males also have nipples.
R.C. 1 year ago (edited)
So true. I used to manage a pet supply store and an alarming number of people would come in trying to avoid going to the vet. The worst one was a lady who came in and told me her dog was bleeding from his bum and kept trying to get me to tell her what it could be despite me telling her over and over, "There's more than one reason that could be happening. You need to take your dog to the vet." After about 15 minutes of her trying to get a different answer out of me she stormed out. I really hope she listened in the end and that poor dog was ok.
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Lara Torres 1 year ago
When I was a kid, I insisted my mom take my pet mouse to the pet store where we bought her, because she’d grown these two big lumps under her tail.
María Hermida 1 year ago
I have a rescue male Yorkshire with very little hair due to malnourishment as a puppy. Sooo many people have asked what was wrong with him, pointing at his nipples or at his navel!!!! A couple of people even told me: "Are you sure? I didn't know dogs have a navel"!!! Well, yes, I'm sure.
SheamusFanFrom1987 1 year ago
Oooooohhhhhh, so that's what the two brown mini-spheres on my chest are... XP XD
Shannon Donnelly 1 year ago
LMAOOOO. Learn something new on BP every day :)
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Micheala Smith 1 year ago
Yeah I nearly cut the nuts off my rabbit….felt what I thought was mats, and was about to cut in when I felt again and realised they felt fleshy. Felt a bit pale after that
Apatheist Account2 1 year ago
I overheard a dog owner querying a lump in the middle of their pet's stomach. It was the navel.
The Other Guest 1 year ago
Male platypus & echidnas have no nipples. Neither do the females.
Load More Replies... MonsterMum 1 year ago
It's not uncommon, I've seen the same 'problem' asked about on pet forums, both with cats and dogs
Mason Kronol 1 year ago
We neutered our male cat as soon as he was of age. He had 6 large nipples! He was a void so very obvious. His grey sister who was adopted out and they didn’t get her fixed only had 2 (we fixed her asap when they gave her back). He also loved belly rubs so we always teased him about his “boobies”😹 obviously he had no idea but it made us laugh.
#4
A woman came to the check out and handed me a bag of mozzarella. She asked me what the ingredients were and if there were any chemicals in it. I turned the bag around and started to read the ingredients out to her. She grabbed the bag out of my hand, angrily said "I could have done that myself " and stormed off.
Panda-sized Potato 1 year ago
Too bad for the lady, it has a lot of chemicals. Pretty much all of it. Everything made of matter is a chemical.
Dan Flo 1 year ago
I only eat things made from natural atoms. Related story: My ex gf:s uncle was convinced the protein whey-shake I was drinking was "in fact steroids". His logic was that he read protein shakes are made by amino acids, those amino acids are anabolic, and steroids are also made from anino acids. I tried to tell him that anabolic is not a substance but a state, and whey powder is milk proteins - and that a beef is also anabolic and consist of amino acid... But no luck. It is so strange how someone can be smart enough to learn about how proteins are build, but so dumb he cant understand what he learned.
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Mike F 1 year ago
Cashiers should be required to keep a crystal ball at the checkout just for this purpose. 😂😂
Riley Quinn 1 year ago
What kind of a store employs clerks who haven't bothered to memorize the ingredients of every item in the store?
Jon Steensen 7 months ago
Is there any chemicals in it. The answer almost certainly is YES. Sugar is a chemical, fat is a a chemical, protein is a chemical.... pretty much everything that isn't light, music or an abstract concept like love or a letter, is a chemical.
#5
I worked at a convenience store while in college. This married couple comes in and they go get drinks. The lady asks me if the bottle water is fat free. I smile and just, yes and that brand is also calorie free. She smiled and said thanks. Her husband gets out his wallet, shakes his head, and pays.
Amanda Cruz 1 year ago
I had a friend who would order "diet water" it was a joke to confuse people so my geuss is the wife isn't stupid just messing around to see people's reactions
Doofnuts 1 year ago
Third wife was this. Drop dead gorgeous, but stupider that a box of red dirt. We did not propagate, thank God!
LakotaWolf (she/her) 1 year ago
Are other hues of dirt less dumb than red dirt? XD
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C Hendrix 1 year ago
Well, as far as I know, here in the US all bottled water is required to have a nutrition label -- for what reason, I have no idea as invariably the ingredients are: Water, and there are no vitamins, no sugar, no fat, no carbohydrates and no protein in plain water.
LakotaWolf (she/her) 1 year ago
It's probably FDA mandated that all products intended for consumption, even water, have to have a nutritional label XD I agree it seems silly, but rules are rules.
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#6
When I was a teenager I had a customer try to fight me because we didn't do the taco Tuesday discount for him.
It was the weekend.
quentariel 1 year ago
This reminds me how our once health inspector wrote us up for not measuring our temperatures properly (we have to take daily temps inside of every fridge, freezer, cold table and so on). Apparently we were not taking temperatures on weekends and also didn't mark the dates properly on the report paper. Well, obviously we haven't gotten weekends temperatures on our weekly report as it was currently friday. Also, the reason there wasn't exact dates, was because there was a huge week number, meaning that it was the current week. All then previous weeks' reports would be found in a file if he bothered to ask.
Pencil McGovern 1 year ago
Some health inspectors are just un-hinged. We once had one come when we were closed and bullied his way to get the porter to let him in. He wrote us violations for all kinds imagined infractions that are normal when a business closed. Including the fact that the floor was wet. Because the porter WAS MOPPING IT!
Load More Replies... Kkg 1 year ago
I was a witness when a customer came to vodaphone, demanding a new mobile phone for 1$, because his got damaged. He got his when signing the contract (of course), and could not comprehend that he doesn't qualify to get a new one for a discounted price. He ended up leaving, furious, saying that they are robbing people...
Ge Po 1 year ago
I heard the reverse. A friend of mine wanted to buy some chicken wings and the package said something like friday-night-couch-wings. He jokingly asked a worker from the store if he could eat them at thursdays (it was wednesday). The store-worker read the package and said he wasn't sure and needed to check it with a co-worker. My friend, by then completely baffled, followed the store-worker and the discussion with the colleague that followed. Both store-workers were honestly convinced that, no, these chicken wings could not be eaten on Thursday, he had to wait until Friday.
Riley Quinn 1 year ago
Reminds me of those idiots who try to use an expired coupon and will hold up the line arguing with the cashier because, as we all know, it's the minimum-wage cashiers who make the rules.
Fabulous chocolate cookie 1 year ago
I had this so many times at my supermarket job. People are too stupid to read what day a discount is and then throw a tantrum like a 3 year old when they are wrong.
SheamusFanFrom1987 1 year ago (edited)
If he tried, I hope OP taco shell-acked his behind into next Tuesday... -_-"
#7
Customer: Aren't those apples $2.49 a pound? Why are you charging me more than that?
Me: *motions to screen* Yep. They're $2.49 a pound and you bought 2.3 pounds and so, the price is correct because that's how multiplication works.
Rose the Cook 1 year ago
My father, who's education was only 3rd grade level, always insisted on exactly a pound of anything because he didn't trust shop staff to be able to multiply or divide. "Ordinary people can't do that."
HTakeover 1 year ago
Oh how times have changed. My total was 15.38 so I gave the cashier 20.40. He stared at it for a good 15 seconds. Then tried to give me the change back. I eventually told him to just punch the number in the till and to trust me. He punched in 20.00, and gave me 5.40 back with a "knowing" smirk. I'd like to give him the benefit of the doubt & say he was stoned out of his gourd, but wasn't the first time I've run into that. Just first time with him.
Load More Replies... dev mehta 1 year ago
When did apples became $2.49/lb ? They use to be 99cents/lb not to long ago
Mason Kronol 1 year ago
Depends on where you live. Ohio has a ton of apple trees so they are pretty cheep here. Growing up we never bought them in stores, we picked them from trees. Oranges and grapefruit not so cheap.
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#8
No lie, I volunteer at Stonehenge and was asked when in the Bible it was created. That was more perplexing than the usual UFO questions.
SheamusFanFrom1987 1 year ago
Just tell them to look it up in the chapter in which punishment by stoning was involved...
WindySwede 1 year ago
Right before the chapter about having slave is something good.
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Riley Quinn 1 year ago
When christians don't bother reading their bibles, yet insist you join their cult. I am truly disturbed that, as an atheist, I know more about their religion than many of them do.
Michael Largey 1 year ago
"It's in the Bible right before the verse that mentions your birth. And be sure to come back in the spring to see us rotate the stones for Daylight Savings time!"
#9
I used to work in IKEA in the section which sold wardrobes. Big behemoths of things. Normally around 6 foot long and 60kg in boxes. Customers would regularly ask me would it fit in their car. After being polite the first few times asking them about the size of their car and guessing, I then just started asking them what colour their car was. The amount of people who'd answer unphased was amazing.
Michael P (Perthaussieguy) 1 year ago
Oh, you have a white car. No, sorry, they only fit in blue cars
James016 1 year ago
But only on days of the week that do not end with the letter y.
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PHOTOBOB 1 year ago
I worked in the warehouse of a store and we often had people expecting to fit large items in their car. My favorites were a guy that bought a riding lawn mower expecting it to fit in his VW bug. He explained that it said "some assembly required" so he though it would be in pieces. You had to install the steering wheel and seat yourself. He tied it to the roof of his car. we could see the roof buckling. Then there was the guy that bought a ping pong table and angled it into the back seat of his Jeep Wrangler. A lot of folks would tie swing sets to the roof of their car (we would not do it and suggested they find an alternative). Few of the sets made it out of the parking lot.
Rafael 1 year ago
One of my happies memories in Ikea is driving my minivan/MPV next to a behemoth Chevy Silverado, me fitting a 3 seat sofa, a queen bed, two mattresses and a 3 door wardrobe, and him struggling with just the same queen bed. No, the guy wasn't smug or anything about his car beforehand, he was actually kind of good sports about it - I just found it funny that his giant building on wheels couldn't handle what my fat, squat boring car could.
Paul Scheermeijer 1 year ago
I sold my 3+2 seat lounge couch warned people in the add it was huge. Mentioned size etc. Guy came to pick it up, in a SMART car. Was angry at me that it did not fit
Mason Kronol 1 year ago
We bought a large item through Home Depot and had it shipped to store. The employee brought it from the back on a cart but would not help me put it my truck. I was in a walking boot from surgery, my husband at work. A skinny man about 75 years old helped me wrangle it into the bed. I remember going to Kmart and Value City back in the day and they helped load your vehicle. Now we own our own dolly. I guess sue happy people and underpaid associates?
Jon Steensen 7 months ago
Actually that isn't such a stupid question. Here is the reason: We once planned on buying a cupboard, but was worried about how to get it home. Would it fit, if we put the backseats down ?Would it be nessesary to let the lit of the trunk remain open, and in that case how would I fixate it so it didn't slide out? Was putting it on the roof of the car an option? A lot of measurements and planning was done... but once we got to the store it turned out that the sides was split in the middle. The package was less than a meter long and would fit into pretty much every car. That would have been nice to have known. IKEA in particular does a lot to make sure their products are designed and packaged in a way that they aren't too big and heavy to handle. So I don't think ruling out in advance that it could also be the case here was so stupid.
LenkaGalaras 9 months ago
I dont think customer is stupid here, I shopped IKEA many times and asked every time just because I have nooo idea how this is packaged…
Gracie Mae 12 months ago
worked in auto parts & used to ask aggravating customers "what color?" - usually after having asked a few pertinent questions and having them respond "that doesn't matter, [the part] fits all of them!"
Julie 1 year ago
I work at IKEA and we actually sometimes do this because some customers are just so stupid.
Jon Steensen 7 months ago
It isn't so stupid. IKEA does a lot to optimise the packaging of their products, and I have often been surpriced to find out how small the package for something actually was, making getting it home a lot easier. E.g. the back of their book cases are fold in half, and divided into two, so it takes up far less area than the bookcase.
Load More Replies... #10
I once had a customer ask me if our wine was on sale because it was about to expire. Our good, aged red wine.
EDIT: the customer also insisted that she get a discount because the wine bottle did not have an exp. Date..
#11
I had a customer take up 10 minutes of my time saying that I didn't know how to do my job because I couldn't find the "nutritional facts" placard on a carton of cigarettes.
Why, you who walk around with your head full of brains, may ask?
She needed, NEEDED, to know if these Timeless Times pieceoshit cigarettes contained corn syrup in them. Because, dontchaknow, the corn syrup in bad for her.
SheamusFanFrom1987 1 year ago (edited)
Just tell her: Oh they are bad indeed. They contain ni-corn-tine, cob-on monoxide, maize-thanol and many other corn syrup side products -_-"
KatSaidWhat 1 year ago
Wait until she read about the arsenic and formaldehyde that used to be permitted in UK
CBolt 1 year ago (edited)
Arsenic exists naturally in asparagus & I once read a comparison of the amount & the amount in cigarettes - & have no idea what the result was - but I think abt it every time I eat asparagus.
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Austzn 1 year ago
In fairness, some super cheap cigarettes are sprayed with a flavoring mixture that can contain corn syrup along with other things like propylene glycol and "flavorings". Of course, this should be a mute point if you're consuming tobacco in the first place. Looking at you MIL! 🤣
Shannon Donnelly 1 year ago
I don't think she needs to worry about the corn syrup killing her (said by a smoker lol).
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Riley Quinn 1 year ago
I've had my share of jobs dealing with the public. I would bend over backwards to assist someone, but if you insulted me, the speed at which I'd leave the area or slap the "next window" sign down would create a breeze.
#12
Many years ago managing a pet store, a customer came in with an empty bottle of oral skin and coat supplement. He wanted a refund because it made his dog's coat really greasy. So as I start working on his refund I ask a few questions, trying to find out why the product failed. I ask the standard questions, did you use too much, how often. Stuff like that.
As we are conversing it started to click that he didn't use this on his dogs food he used it like a shampoo and rubbed it on his coat. So I nicely explain that it is *oral* skin and coat supplement and it's intended to be put on the dog's food.
He was embarrassed and apologized and started to leave refusing the refund. I gave him a new bottle in exchange for the now empty one and told him to give it another shot.
The guy was really nice and understanding about it, but come on. The instructions tell you how much to put ON THE FOOD, and it's called *oral* skin and coat.
Roxy222uk 1 year ago
I can forgive someone a brain fart (we don't know what else is going on in his life) if they are polite when it turns out they'd made a mistake.
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Papa 1 year ago
The instructions are generally helpful, but there's a catch. You have to read them.
The Mediterranean Fruit 1 year ago
Yeah, and depending on the packaging it may look more like a normal dog shampoo that you do apply to the dog's coat.
Load More Replies... HTakeover 1 year ago
There's a reason pharmacists are careful about instructions for anything but a standard pill. You wouldn't believe how many people swallow suppositories. Even knew someone who tried to use ear drops like mint drops.
Shannon Donnelly 1 year ago
Or the countless women who've gotten pregnant when their birth control pills failed because they kept falling out of their vaginas. Yes, these things have actually happened
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María Hermida 1 year ago
Just as well it want the other way round (it was a shampoo and he put it in the good). Somebody I know did exactly that: was given a liquid ointment for his arthrosis and he drank it.
Traveling Lady Railfan 1 year ago
That's an important 4 letter word to know but I think knowing the definition of "a**l" is more important
#13
When I worked in a call center for home phone service, I had a guy call and angrily ask why we were still charging him for his phone service, since he had unplugged his phone from the wall a month ago.
Damned_Cat 1 year ago
I once had someone ask why their cable bill was so high because they only watch TV an hour or two a day.
Riley Quinn 1 year ago
Oh, sir, if it was only that easy. But in real life, unlike your fantastical version, contracts don't care what you think, just that you pay.
#14
Worked in retail.
Regularly had customers ask to take the clothes out of the store and come back and pay later.
Like... absolutely not? Most were also flabbergasted when I told them no.
Riley Quinn 1 year ago
No! Don't be stupid. You pay for them. Wear them to your outing, then return them for credit/money back. Duh.
#15
I thought it was the dumbest thing but it turned out not to be.
I was working at a department store and this guy comes up to me and he shows me two of the exact same sweater. He's like, "Which one is burgundy?" They were both burgundy because they are the exact same sweater and I'm like... what is this dude smoking? Or I thought I was being punked or something. And he sees me hesitating and he's like, "Like... which one is more wine-red?" So finally I just point at one and he's like, "Oh, thank you so much. I'm colorblind and I can't really distinguish this range of color.".
Manic Mama 1 year ago (edited)
That's why I START by telling people I'm colorblind, and yes it's a serious question ...
Epona 1 year ago
Exactly! Why would you leave that important bit of info out?
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cadena kuhn 1 year ago
One day my roommate complimented our friends pink shoes he got upset as he was color blind and the clerk tricked him into buying pink shoes
Pink kitty 1 year ago
I was working at a hotel. Had a new guy start and my boss interrupted us and wanted to show me something. I told the new guy to separate sheets into 2 different carts according to their color until I came back. The sheets were green or navy blue. When I came back the sheets were in carts but all mixed up. When I asked what happened he said he was colorblind and couldn't really tell the difference between the 2 colours
Karen Krause 1 year ago
We were renovating our offices, complete with moving cubicles and departments. The plans were all color-coded to show where new departments were, etc. The group in charge was so pleased with their charts and plans until our Controller said, "All these look very nice. Can someone explain what they mean?" The plans did not show the department names, only the color, and yes, he was color-blind.
Karl der Große 1 year ago
I went to school with a guy who was colorblind. When they distributed the test with the green and pink dots on it and he couldn't see the numbers, the teacher thought he was faking it and sent him to the principal. This happened with several of the students assuring her that Matt was famously colorblind, and he really can't see the numbers.
Jon Steensen 7 months ago
Why hand out the test, if you don't think it is going to reveal anything?
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Jay Cee 12 months ago
I have a few blue shirts that have turned out to be purple . . . The reason that colourblind people DON'T tell you they are colourblind (we're not like vegans where it's compulsory to mention it) is that, in the vast majority of cases, they'll say "So what colour is this then?" Like we're likely to know that, right?
Mr.Mister 1 year ago
A friend of mine is also colorblind. He can see the general color, but can't make out the different tones. We found out about it, when we were painting modells. Instead of painting his battletank in a olivegreen, he painted it in a neongreen. The look of his brothers dumbfound face was priceless😆🤣😂
#16
Working at a famous Mouse-based theme park "Can you shut off the rain now", "is there pork in the pulled pork sandwich?"
Mike F 1 year ago
Be careful, pulling your pork at work will get you banned in some states.
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SheamusFanFrom1987 1 year ago (edited)
Sure, we could shut off the rain, but a sacrifice is needed to the Sky High Ones. Preferably one who isn't too bright...
Riley Quinn 1 year ago
My cats expected me to shut off the rain, but they were cats, so that level of misunderstanding is acceptable.
#17
Years ago, before the Internet was a thing, I worked in a small electronics shop. One day I got a phone call and it went like this:
Him: Yeah, hi. I was just wondering...how far is it to your shop?
Me: (Long pause, calculating how galactically stupid this question was, whether I was being pranked, and how a professional business person would handle this.)
Me: Oh, it's just a few miles away. Come on down.
Him: OK. See you soon.
Follow-up: No idea if he ever actually arrived. I got busy and people came and went all day. But it was still the dumbest question I've ever received.
JayWantsACat 1 year ago
I had someone essentially ask me this. "Hi, where are you located?" *I tell them* "how do I get there?" 1) f*****g Google maps exists and 2) howTF do I know where you're coming from?!
JudyfromAccounts 1 year ago
"Do I turn right or left at the exit?" Are you coming from the North or the South? "How the hell would I know?!" Okay...
Tropical Tarot 1 year ago
It wasn't a stupid question the worker just didn't know where they were starting from. There's one street in my home town that goes from South to North to West .
Nina 1 year ago
How is the street in your hometown relevant to this? As long as you don't know their starting point, you can't say what the distance will be.
Load More Replies... #18
Web developer here.
I had a client who was absolutely *livid* -- literally screaming at me -- when I told her she couldn't take the hyperlinked words from her webpage, transfer them over to her print ad, and still have them function like a link.
Trillian 1 year ago
I don't care how dumb or not dumb your question is, if you scream at me I will tell you to call me back when you calmed down and hang up.
Upstaged75 1 year ago
I got in trouble for hanging up on a person who yelled and swore at me. Over something I had absolutely no control - it was regarding another company which I did NOT work for. I'm not sure how she expected me to make a completely different company do something, but whatever.
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Nina 1 year ago
Yeah, those you can tap on the paper and magically the web page appears
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Dawnieangel76 11 months ago
My immediate boss has made it 100% clear to me if someone starts yelling, I am allowed to hang up. He doesn't tolerate us being treated like c**p.
#19
I used to work in a phone shop.
Had someone come in asking why their phone wasn't working properly. It was visibly scorched and melty. I asked why it looked that way. They said, it came up with an error message saying it had been too cold (not an error message I had heard of before, but I know phones can bring up errors for being too hot, so who knows) and so they had put it under the grill to heat it up.
The grill.
Their first point of call was to cook it.
I said, that's why their phone wasn't working, and no it was not covered under the guarantee.
Ruben Schelstraete 1 year ago
30 sec in the microwave, open the microwave and turn phone upside down, another 30 sec : Perfect ! nice warm ears in wintertime.
lvnchrst 1 year ago
My phone has alerted me when it's gotten too cold. I usually just sit on it for a minute lol
Camber Hollywood 1 year ago
I prefer to stick it in a warm place then go to the ER for them to remove it.
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Science Nerd 1 year ago
He was trying to put the magic smoke (necessary for all electronic equipment) back in the phone.
Karen Krause 1 year ago
I did have my phone show it was too cold. I was using it for mapquest and I had it placed in front of the AC in my car. It shut down for a few minutes until I moved it from the vent and to a warmer spot in the car.
quentariel 1 year ago
Phones don't warn about being too cold, at least I have never encountered one that does that and I often use my phone in up to -20°C. They can get slow and glitzy if they are too long in the freezing temps, and the battery can drain faster, but nothing else. Melting the phone with heat is a whole another story.
#20
Working at a state park in Maine:
When do deer turn into moose?
"Disembodied voice" 1 year ago
I feel qualified to anwser as a Canadian, the moment they hear someone say ‘eh?’ too many times.
BeesEelsAndPups 1 year ago
Well, first you need a fire stone, because if you use a water stone you will get an Elk not a Moose. Then you need to use your deer to defeat at least 30 other pokemon.
#21
I sell stamps from my register at work. This was just a few days ago, actually. I had a lady come up and ask to buy some postal stamps.
I asked her, “how many stamps would you like? We sell them in books of 2, 10, and 20.”
Her: “...what? What does that mean?”
Me: “it’s just the number of stamps in the book. Do you want 2, 10, or 20 stamps?”
Her: (suddenly getting angry) “I don’t know what that means. What is a stamp? I don’t know what a stamp is”
Me: ???
I eventually sold 20 stamps to her while she was vaguely hostile and suspicious about the entire concept of stamps and stamp quantities? I don’t know how to explain this to you, lady, you’re the one who came to me for stamps.
SheamusFanFrom1987 1 year ago
Anymore hostility and I hope OP would've been allowed to stamp her out. Talk about going postal...
Barbara Potter Pinto 1 year ago
Dementia. We're going thru this with my mom. It's heartbreaking.
BossyCloud 12 months ago
From OP: YES. I still don’t understand what happened there. My best guess is that either A. She wanted to know what the stamps were worth, postage-wise, but couldn’t figure out how to string that sentence together so she got mad instead, or B. She actually had some kind of medical issue that made her confused. I’ve noticed through many years of customer service, that sometimes people just have a brain fart, panic, and then they cover by getting mad at someone else. Unfortunately I think that’s also a common reaction for people who are struggling because of underlying issues, so when people ask dumb questions, I just try my best to ignore their attitude and walk them through it.
Matt Richardson 1 year ago
Somehow, the transition from individual to consumer almost always shuts down the brain. I mean, seriously?
Angie Webb 1 month ago
She ran out of reasonable excuses to stomp herself out of a situation. I wonder what the exchange rate is. It’s def better to buy in bulk.
#22
Used to work at a movie store in the early 2000s, this dude with a thick accent kept calling in every other few weeks or so asking if we had this movie on DVD called "Churro Man"
I mean this guy called a lot, and I told him that no such movie existed in our system but he was adamant he'd seen it on a release schedule.
Finally a couple of months later, some guy walked up to me and asks me for the movie. I immediately recognize the voice and know who it is, after a few questions in person I realized what the movie was all along. The whole time he'd been looking for True Romance and it had indeed just come out on DVD, the accent threw me off.
Turns out it wasn't a dumb question and that I in fact was the dumb one.
DeoManus Argentem 1 year ago
Hah, this reminds me of when I was a kid working in a big box electronics store in Florida (US state) and a very popular artist at the time, "Flo Rida", had a new album release and people kept asking if we had it, and after searching for it for the first customer and not finding it, I told everyone else we did not. We just had hundreds of CDs of "Florida" music, which were prominently displayed and easy to find... I figured it was like Jimmy Buffet or other tropically-themed stuff, because they were stacked like you'd find books in a library (spine out, not faced-out) and if anyone remembers CD packaging, the artist name was in all caps, so to me it clearly looked like, "FLORIDA" instead of what it actually was, the new, "Flo Rida" lol, smh.
realenancy170 1 year ago
True Romance is a great gory, caper, comedy movie . A true Quentin Taratino masterpiece with a stunning cast!
KatSaidWhat 1 year ago
And some of the best dialogue I have ever encountered. "I am the antichrist".... "Sicilians were spawned by N's". That scene is still one of my favourite ever in all movies.
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Donna Peluda 1 year ago
When I worked as an electrician, I had a Indian guy call me to fix his lickytricky , I was wondering if had made a mistake and thought he was calling so erotic line. Then he mentioned a friend, Tom, he told me you good lickytricky man fix my lickytric. His electric!!!!
🇳🇬 Asi Bassey 🇳🇬 1 year ago
The presence of a barrier to communication does not mean you’re dumb. When faced with a similar situation it may help to ask them to spell out what they want.
#23
I used to work in a pet store. One night a woman came in and said she had ordered a puppy off the internet and he would be arriving in the next few days. She had never owned a pet and asked several dumb questions, but the one that I'll always remember is "Do puppies need water?".
Nina 1 year ago
Well, she probably didn't order through the store (ordered one of the internet)
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Lara Torres 1 year ago
Uh … charitably, maybe she was wondering if they needed some kind of milk or formula instead?
Howisitmondayalready 1 year ago
That’s just what I was thinking, and at least she was asking questions
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sturmwesen 1 year ago
Sadly yes....depending on country there are different regulations. Most would ship fish, snails, shrimp etc by postal service but mammals with a courier.
Load More Replies... Lila Allen 1 year ago
Please tell me you explained feeding, water, and walking as well as pooper scooping. Some people have no contact with animals and are genuinely ignorant of care.
Jon Steensen 7 months ago
Sounds like the guy who complained that the Bonzai trees he bough kept dying. When asked how they were cared for, it turned out that he didn't know they were a living thing that needed to be watered.
#24
Karen - "I'd like to speak to the manager"
Me - "I am the manager.....and the only person working here today"
Karen - "I don't like this policy. I want to speak to the owner"
Me - "Good luck with that. Their email is on the company cards available on the desk. And I'll include my cell number.....just because I'm interested to hear how it goes for you"
Oh boy did I get a pissed off text from her later that night hahaha.
Mason Kronol 1 year ago
I was a manager in a bar owned by a woman who was usually on vacation. She was divorced. The bar was not her name. But when I said I was the manager the number of idiot men who told me they were friends with Mr. Barname were ridiculous. The regulars were great and helped kick them out.
Pollymere 1 year ago
I was working at an event and someone wanted to complain. It happened that the CEO was there so went to deal with it. I overheard the Complainer saying that she was just placating them, wasn't going to do anything, and demanded to speak to their manager. She tried to explain that it was her Company but he wasn't having it. He was getting angry at that point and we made a quiet comment that he clearly wasn't going to listen to a twenty something woman. So we found a male volunteer in his fifties to listen to him instead and give exactly the same advice. Complainer was triumphant 😂
#25
"What time do you close today?"
"We're open 24/7."
"Oh great! And what time do you close tomorrow?".
Michael P (Perthaussieguy) 1 year ago
"But why do you advertise you are open 24/7 then?" would be their reply, lol
Load More Replies... BeesEelsAndPups 1 year ago
I worked at a 24/7 CVS, but the pharmacy closed at 21:00. I constantly had customers yell at us that if the store is open 24/7 then that means the pharmacy is still open, in spite of the gate being down and locked and there not be a pharmacist available. I remember the old ladies would yell at me to open the pharmacy and fill their prescriptions myself. I always said "ma'am, I am 14 years old, do you really want me to be responsible for your d***s?" Surprising how many of them said yes
Michael Largey 1 year ago
"I went down the street to the 24-hour grocery. When I got there, the guy was locking the front door. I said, 'Hey, the sign says you're open 24 hours.' He said, 'Yes, but not in a row.' " - Steven Wright
#26
Used to work at a car parts store. Customer walks in and asks if vegetable oil was better than regular engine oil and what isle it was on.
SheamusFanFrom1987 1 year ago
Response: Oh yeah. Vegetable oil is way better than regular engine oil. It makes your car run as good as a vegetable. Available now on Isle P. As in P for Peabrain... -_-"
The spooky explanation 1 year ago
Is a peabrain better as it's more organic than a real brain? What isle is it on?
Load More Replies... Camber Hollywood 1 year ago
Vegetable oil works better until you add the potatoes. Engines stop working after the potatoes are added.
Jay Cee 12 months ago
My baby don't mess around Because she loves me so, and this I know for sure (Uh)
Load More Replies... Jon Steensen 7 months ago
For making fries, definitely yes, for pouring in the engine, that would be a firm no. It all depends on context.
Elena Witch 1 year ago
Oh god, so much of this! I work in the same field and it's incredible how much people THINK to know more than me, am actually trained expert. "I suggest this kind of oil for you car". "I want this, it's cheaper". "It's cheaper because it's a mineral oil best suited for pre-2000 cars. Or tractors. You drive an hybrid Toyota". "Don't try to upsell me!" "Suit yourself". Proceed to put his plate number on the "do not accept for repairs" list. After a month or so he was back and... Surprise, his engine was a mess. And we told him to walk...
#27
Customer: I'll have a gin and tonic.
Me: This is a brewery.
Customer: Oh, can I get a glass of wine then?
Me: This is a brewery.
Kathrin Pukowsky 1 year ago (edited)
Tea? Although, when I was at a brewery, they still had a ton of other drinks. They were aware not every visitor will want to drink beer.
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Schmebulock 1 year ago
This is not so dumb. Many breweries with a bar also serve more than just the beer they brew since not everyone likes beer and you don't want to limit your business.
Jaya 1 year ago
Yes, I've never been to a brewery that didn't also serve other drinks.
Load More Replies... Jay Cee 12 months ago (edited)
My mate Dave at a beer festival! Asked his then wife what she wanted and she asked for a gin and tonic - at a beer festival. They had gone in separate cars and, on the way home, when she had stopped short on some traffic lights he had nudged her back bumper. She insisted of pursuing it through the insurance company and knew she'd wing because he'd been drinking! And that, he said, was when he knew the marriage was on the rocks (not sure if the last bit was a pun or not).
Uncle Schmickle 1 year ago
I went to a winery restaurant recently and a customer asked for a beer.
#28
Context - I was 16 during this
I work at chick fil a and I’m taking orders as you do, guy walks up and asks “Aren’t you supposed to be in school?”. I look down at the clock and see it’s 6 pm. I look at him confused and say “No it’s 6 pm”. He asks again, I say the same thing again.
Then he yells “Alright, F**K YOU” and leaves.
Hobby Hopper 1 year ago
That reminds me of the time I pulled up behind an abandoned van at a stop sign. I needed to get around it to turn onto the main road, but just as I was about to pull around them, a car going the opposite way stopped, blocking the one free lane, and rolled down the window to talk to me. The driver started asking me what was going on, but as I had just arrived there literally 2 seconds ago, I had no idea. Furthermore, I was in a hurry. I told him I didn't know, and that I needed to get going. He obliviously plowed on, continuing to ask questions about the van. I reiterated that I didn't know and that I needed to get around it, and I couldn't until he moved his car out of the way. Finally, he drove on, but he yelled something really rude involving a painful act of upon myself. I wanted to tell him to eat a cactus, but he was already gone.
#29
Is the fire of your pizza oven organic?
ynyrhydref56 1 year ago
Like the guy that asked me if the ham was "processed". I know what he meant, but yeah I giggled
Lara Torres 1 year ago
Yeah, I feel like they meant something but just asked the question in a dumb way.
Load More Replies... zims 1 year ago
Gas is a chemical. Wood is organic. The question stands. Gas or wood-burning oven?
Danny Phantom 10 months ago
Wood is also made of chemicals, and gas can be organic.
Load More Replies... Justagecko 1 year ago
But where's the label that said "organic" on it....hmm maybe it burned up?
Lila Allen 1 year ago
Am now pondering the definition of organic fire.... fire that started organically from lightning strike or fire of all organic items?
Shannon Donnelly 1 year ago
For some reason the first thing that comes to mind is railroad ties and telephone poles. There are all different kinds of wood products that have been chemically treated to help them withstand the elements. Maybe this person just wanted to be sure the pizza owners weren't getting their wood from some cheap dump to power their ovens? Kinda grasping at straws here, but it's the best I can come up with. Not sure where pizza places usually get the food to fire up their stoves, but I imagine it has to meet some standards.
Load More Replies... sweet emotion 12 months ago (edited)
Nope, we have one of them newfangled atomic fusion pizza ovens.
Heather Menard 1 year ago
Well that could be legitimate question. Whether it's wood fire or gas.
#30
Standing next to a pallet of eggs, with boxes of eggs in my hand and freshly unloaded ones on the shelf in front me. "Do you sell eggs?".
Panda-sized Potato 1 year ago
It happens. Sometimes people are more focused on the person and the question to notice the surroundings.
Angie Webb 1 month ago
We used to live in the deep south where you can’t buy alcohol on Sundays, however some counties differ. We were driving back from my inlaws, one night and my husband stopped at a convenience store with several walls of alcohol. He looks at the cashier and says “yall sell beer”? I was in the car and I could see the cashier completely drop his arms, wait a sec, and then just nod. It was Tuesday. My husband is a director of an aerospace facility. But..he’s still the dumbest person I know. 😂😂😂
Ginger ninja 8 months ago
I’ve done this. I’ve got agoraphobia, if I need to ask an employee something I’m focused on trying not to completely freak out rather than where specifically we are and what they’re doing. I try and laugh it off and luckily the employees have been kind about it but it makes the agoraphobia worse
#31
>Do you have Raisin Bran, but without the raisins?
Bran flakes?
>No, that’s not it...
Snazzy Smurf 1 year ago (edited)
That is like asking for a cheeseburger without cheese and explaining what a hamburger is.
HTakeover 1 year ago
That's a huge pet peve of my pops. He hates cheese on his burger so would always order a hamburger then have to argue with the person that a hamburger does not, in fact, have cheese. Eventually he got tired of the argument each and every time so started ordering it cheeseburger no cheese.
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Lila Allen 1 year ago
Had a man walk into the costume store I worked at and ask me for hair that would make him bald. Took a minute to figure out. He was insisting on hair that would make him bald.
doctorwho35 10 months ago (edited)
Sultana Bran. Sultanas are different from raisins, although they look the same. One is from red grapes, the other from green grapes.
sweet emotion 12 months ago
This reminds me of my brother, who always wanted raisins on his Frosted Flakes but refused to eat Raisin Bran.
Rick Seiden 1 year ago
Do you have Almond Joy without the Almonds? You mean Mounds? No that's not the same thing.
Grey Beard 1 year ago
So many times I've lost count... "can I have a black Americano, please?", "would you like milk with that?".
Scott Rackley 1 year ago
Can I get a virgin screwdriver? Do you mean orange juice, ma'am? - Kathleen Madigan
#32
IT, got a ticket from a lady saying her screen is blank. I call, because I saw her in orientation and to be honest she seemed to have never used a computer before (despite being 19, and her title as a receptionist).
"Ma'am is your computer on?"
"I don't know, how would I check?"
*coworker next to her grunts and turns on computer for her*
"Oh! Ok it's on, now do I have to type out my username AND password to log on?"
"............................."
No words could properly describe how I felt in that moment.
Zaach 1 year ago
Even if they knew they would claim ignorance - their job is medicine not IT
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Lew k 1 year ago
I worked in IT in some capacity or another for about 16 years. First job was public facing tech support and I remember being super excited to go to internal support. Thought I'm just supporting co workers, should be great. WAY worse. This is back in the late 90s so not a lot of people were computer savvy. They all assumed ITs job was to walk them through any part of their job that involved a computer. Imagine high level accounting staff wanting you to walk then through building and excel spreadsheet for accounting principles you don't even understand. Sir, if i knew how to do that I'd probably have you're job and not be making 15$ an hour.
AnnaB 1 year ago
Gen Zs are great at smart phones, social media, apps, and games. They're terrible at using and troubleshooting computers.
g90814 1 year ago
I had this at a past job. One woman would repeat "I'm not IT saavy like you are!" but then whip out her smartphone and text, email, etc like a wizard.
Load More Replies... Mason Kronol 1 year ago
I was very surprised at how young many people had smart phones but could not work a laptop. It was usually the older people who caught on quicker because they just wanted to get it done and leave. I’m talking I was 30s and 40s trying to help people younger and older in the 2000’s.
#33
"Can I return the box for a full refund? The thing was stolen so I don't have any use for it now."
Umm, not here, no. Call your insurance company.
#34
A client asked me if I had the day off. While I was at work.
#35
I'm a chef at a grill. We also have a buffet for people who don't want something we grill.
One night, the special was a type of seasoned fish. An old guy came up and asked "is this freshly caught?" I thought he was kidding so I kind of chuckled as I told him that no, we order it and get it frozen. He was pissed and made a scene as he left saying that only a crappy restaurant served frozen fish.
I was in south-central Pennsylvania.
Jaya 1 year ago (edited)
Maybe a dumb question, but are there no lakes or rivers in south-central Pennsylvania, where they could catch fish to eat if they wanted to?
Daniel Atkins 1 year ago
It could be a salt water fish he was eating. Pennsylvania is some distance from the ocean.
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Placebo Domingo 1 year ago
You can tell Mr Salasso that surströmming is indeed freshly caught.
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Knut Robert Knutsen 1 year ago
Well, as someone who actually worked in fish-packing ... Fresh or freshly caught fish may have been chilled on ice or in cold water/cold salt water on the way to market. If you pull up a fish, gut it and put it on ice in a styrofoam box and ship it, it is "fresh". If you put the fish in a box and deep freeze it and then transport it, then it is frozen. Putting fish on ice, in temparature controlled styrofoam in a refrigerated truck and drive it for hours to an inland market, and you don't have to defrost it when it arrives, it is fresh (freshly caught) not frozen. I realize some people think of "freshly caught" as some fisherman pulling it out of the bay, immediately docking the boat and running it up to the restaurant, but even when you live on the Atlantic coast, that is not the case. Even there, everything gets chilled on its way to market. I used to go with my dad when he bought "fresh shrimp" from boats off the docks. But even that "fresh shrimp" was already cooked.
Umberto Cavallaro 1 year ago
However, by law, all fresh fish must be frozen for health reasons (bacteria must be eliminated). It is usually frozen directly on the fishing boats.
Ray Carrillo 1 year ago (edited)
Even on the coast in a waterfront restaurant you get breaded, fried frozen fish.
Michael Largey 1 year ago
If he was a visitor from eastern Pennsylvania, he'd probably been eating fresh fish all his life
In the realm of client interactions, there's an often unspoken truth about the trials it can impose, much akin to the world of parenting. Just as a mother navigates the complex interactions with her teenage child, professionals face equally challenging and unpredictable scenarios with clients.
This dynamic is reminiscent of the struggles parents face when setting boundaries, as explained in the concept of ensuring enforcing necessary limits for teenagers.
#36
Working for a cable company in tech support - this happened on several occasions: Calls start with report of cable not working. First step is to ask what lights are on the cable box. Reply being none. Next step, ask to make sure everything is completely plugged in. Response, I can't see anything the electricity is out.
The length of time it took on these calls to explain that not only does the cable box need electricity, but so does the TV, still gives me the chills.
#37
I worked at staples and I had a customer ask if the printer toner was 'ethically sourced'.
This lady really thought laser printer toner was squeezed out of squids or some s**t.
Panda-sized Potato 1 year ago
Nope. Child labor from a wartorn village in a third world country.
Carl Roberts 1 year ago (edited)
You're right about the child labor, but I'm pretty sure China isn't a third world country.
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Jaya 1 year ago (edited)
Confession: I just realized I have no idea where regular ink comes from. I know that you could technically get ink from octopuses and squids and from oak galls but those are not large scale commercial sources. For regular commercial ink, I have absolutely no idea where it comes from or how it's procuced.
#38
I work in IT and one day received a ticket from a customer very angry that a link on our website was broken. When I asked what the link was to or where it was trying to go (because our site has thousands of pages), they were incensed that I dared to ask them questions and wouldn't just fix it immediately. Sure, dude, I'll get right on checking the hundreds of thousands of links on our site and hope I find the one you clicked on in the next 3 minutes because you refuse to give me more information.
They complained to my manager.
WindySwede 1 year ago
"They were trying to help me by asking questions, I do not approve of this..."
Dirk Daring 1 year ago
30 year IT guy here. Pro-tip for anyone in customer service: Never say, "I can't help you until I get more information..." because that starts with the words "I can't help you" and that's all the cx will hear. Instead, start with something positive like, "I want to help you, but to do that, I must ask a few questions."
Nicola Roberts 1 year ago
I work in software support specialising in payroll. You would be suprised the number of times the ticket says "the pay is wrong". You need to at least meet me half way.
#39
Not necessarily a dumb question, per se but by far the most memorable dumb customer encounter. Years ago I worked for an Audi dealership as a greeter/shuttle driver and one blissfully quiet afternoon, a middle aged woman in a beige A6 pulled into the drive. Here's how the exchange went down:
Me: Good afternoon. How can I help you today?
Her: This light came on! (She points to the check engine light with concern in her voice)
Me: Yes. That's the check engine light...
Her (interrupting me): No! It's this one!!! (the CEL was the only light on at this point in time)
Me: Yes. That's the check engine light.
Her: Well what does it mean?
Me: There are literally thousands of different things that can turn that light on but if you go into the office there, one of our service advisors can plug in a little computer and they'll tell you what's wrong.
Her: (scoffs condescendingly) So you don't know what it means...
Me: Ma'am I think they can help you better than I.
WindySwede 1 year ago
"The thingamabob is broken and need an tuning billymahoot, I woll be right with you, don't move the car, or it could ruine the rapturecondensate"
Brian Droste 1 year ago
😆😆😆😆😆 I love it when people come up with things like this.
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BookFanatic 1 year ago
I did something similar to my poor mechanic. The light went on and I stopped by to get it checked out. First thing he did was unscrew and re-tighten my gas cap. And that's how I learned that if your cap is loose it can cause your CEL to light up. Pretty sure the whole shop had a good laugh after I left.
#40
*hands me bag of gummy worms*
Her: are there chemicals in this?
Me: yes
*hands me bag of plantain chips*
Her: what about this? It’s natural!
Me: ma’am, there’s chemicals in everything
Her: fine! I’m just take this then
*hands me a bottle of diet coke*.
Angie Webb 1 month ago
Sooo many people go to CVS and get piiiissed that they don’t sell cigarettes. They’re like “Ma’am, this is a store pharmacy.
#41
It wasn't a question, but I once had a customer threaten that she'd "never shop here again!"... two weeks before the store closed for good. There were signs all over the store and this was pretty big news in the city so there was no way she didn't know how empty her threat was.
Lew k 1 year ago
I don't think customers are really aware of how empty the "I'll take my business elsewhere" threat is to a entry/mid-level employee. Honestly I couldn't care less. In fact i wish you would. If I was allowed to cancel your account for being an unreasonable Karen you'd already be gone. Your threat to leave our company still doesn't change reality and your expectation is still impossible or unreasonable.
Lila Allen 1 year ago
The urge to respond to the " take my business elsewhere" with applause is often very hard to fight.
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#42
I worked at a Dollar Tree on Black Friday. "where are your Black Friday deals?" "We don't have any. Everything is still a Dollar." People were pissed.
Angie Webb 1 month ago
How old is this ☝️? Nothing is a dollar there, anymore. The bare minimum is $1.25, which is very limited and c**p. They also DO have Black Friday sales. They have incredible sales for every month. It operates the same as Dollar General, and has for a long time.
#43
Customer: "Why is it so dark outside all of a sudden?!?"
Me: "The sun went down, mam".
quentariel 1 year ago
That's our daily reaction up in Nordic countries. It turns from light into dark in a blink of an eye and sometimes our brain fails to follow up and is left wondering where the hell the sun dissappeared.
detective miller's hat 1 year ago
This is night, Diddykins. That's what we call it when it goes all dark like this.
Spidercat 1 year ago
No. It. Didn't! The Sun didn't go down...or up...or move in any direction whatsoever. The Earth moved! There is NO such thing as Sunrise or Sunset. The Sun is a STATIONARY body.
María Hermida 1 year ago
Not absolutely stationary, though. The sun orbits the centre of the Milky Way, taking the whole solar system with it.
Load More Replies... Ace 1 year ago
Did you ever see the QI Episode where Sandi Toksvig (Danis born presenter) was getting so riled up (in a comedy way) by one panel member insisting that they had been to Denmark where they had no sun during the winter?
Load More Replies... #44
"why doesn't my app make any money for me? it is published and people are installing it!"
app price: free
in-app purchases: none
ads: none
gee guy, I f*****g wonder.
Ozymandias 1 year ago
if you are clever enough to create and code an app, I don't think you should spell it out for him
#45
I work as a nurse at a hospital. On multiple occasions during small talk, my patients will ask me what I do for a living.
Pencil McGovern 1 year ago
People make small-talk by rote. Their brains can be entirely elsewhere and not the least bit involved in the conversation. Helpful to keep in mind for people who get anxious about small-talk. Don't worry about it, they're probably not really listening anyway.
Michael Largey 1 year ago
We once had a new principal who told the school secretary "I don't really understand what you do." That was like elephants in a parade saying they didn't understand what that guy behind them with the bucket and shovel did.
WindySwede 1 year ago
"You know, beeing a nurseryman, and cares for flowers. Oh, you were serious..?"
#46
Many years ago I worked at Home Depot.
One time I had a customer come up and ask me how to access the parking lot that's on the roof.
I told him that we didn't have a parking lot on the roof.
He didn't believe me, got super pissed off, and stormed out of the store to look for the access to the rooftop parking lot.
__
Another time I had a customer looking for a replacement cartridge for a faucet that he didn't have with him. If you don't know, there's literally hundreds of different types of cartridges.
Anyway, I asked him what make and model of faucet he had, and he responded with:
"You're the one that works in the plumbing department. YOU TELL ME."
I told him that there's absolutely no way I could know what type of faucet he had in his home. The guy labelled me as racist and then stormed off.
__
Another time I had a customer come up and ask me where the cat food was.
Joshua Russell 1 year ago (edited)
I'm still annoyed they switched away from those little disk screens that used to be cheap and universal for all faucets. People were using them for drrugs, so I get why they stopped selling them, but still, annoying.
Michael Largey 1 year ago
The "cat food" one was not that off. Many big box hardware chains carry items completely unrelated to hardware. Our local one sells everything from lollipops to DVDs. So cat food? - no problem.
Angie Webb 1 month ago
Did he mention what aisle the smoke detector batteries were on, because that would probably make him racist.
#47
“I’d like the sirloin, medium rare with no pink.” Literally my first week on the floor waiting tables.
Also “you charge for drinks from the bar? Why didn’t you tell us?”
My favorite is when a guy asked what we charge per 2oz shot compared to the cost of the bottle and then said we were ripping him off. I really wanted to condescendingly explain capitalism to him but I didn’t have time.
Michael Largey 1 year ago
Feeling you're getting ripped off and understanding capitalism are not mutually exclusive.
Pencil McGovern 1 year ago
Conversely, when you get bottle service at clubs it costs exponentially more than if you ordered individual drinks equally a full bottle. How being so mathematically moronic is supposed to make people look cool is just beyond me.
Ace 1 year ago
As ever this had nothing to do with capitalism. Profit margins for bars and restaurants are still needed and normal in Socialist countries as well.
BeesEelsAndPups 1 year ago
That's because businesses making a profit is how entrepreneurship is incentivized. Whereas capitalism is a larger economic structure which encourages businesses to see profit as their core function. It's a bit like talking about the weather and the climate. Not a great analogy, but the best one I could come up with.
Load More Replies... María Hermida 1 year ago
I've seen that complaint so many times in restaurant reviews. "They charged 20€ for a bottle of wine when you can get the same bottle at the supermarket for 8€!". Really? Well, you can go and get your wine in the supermarket and drink it at home, you idiot! (In Spain the final price of every dish and drink must be clearly written in the menu, so they can't say they didn't know the price when they ordered).
WindySwede 1 year ago
While thinking he's ripped of, he probably also despises socialism? 🤷♂️
#48
I used to work at a Turkish kebab/fish and chip shop with a wee sandwich cabinet.
A customer asked if she could have a ham sandwich and I told her that we didn't sell pig products as we were a Halal store.
She than said "ok in that case can I have a bacon and egg sandwich?"
No.
Regina Holt 1 year ago
Turkey bacon is a thing. But it is not a good thing.
Load More Replies... SheamusFanFrom1987 1 year ago
Must have taken Uncle Roger's "Is Roast Pork Halal?" skit too literally... -_-"
María Hermida 1 year ago
Muslim and Jewish people cannot eat pork, so there's no such thing as Halal or Kosher pork.
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#49
I used to work at a retail nursery in the tree and shrub department. I had a customer tell me to extra water a bush he was buying because he didn't want to have to water it until he planted it in two weeks.
#50
**customer walks in the front door (company name on the door he opened), looks around, sees me** "Am I in the right place?"
I don't know buddy; you tell me.
BeesEelsAndPups 1 year ago
I have done and said this, and every time I wasn't asking the worker, I was asking myself.
Brian Droste 1 year ago (edited)
A couple of weeks ago I was in major box store in the grocery store section not used to. Wanted to get some bread. Looking for where the bread was. Couldn't find the bread area. I was talking out loud to myself asking where the bread was located at. Another customer over heard me. I don't know if she was thinking if I was asking her or just over heard me? Any way she told me where the bread was located at. I thanked her.
Load More Replies... Michael Largey 1 year ago
"I been in the right place / But it must have been the wrong time / I'd have said the right thing / But must have used the wrong line / I been on the right trip / But I must have used the wrong car / Head is in a bad place and I wonder what it's good for." - Dr. John
#51
Customer; "Why can't you honor CVS's sales???"
Me; "Because this a Walgreen's, ma'am."
Customer; " SO??"
Edit: To those mentioning a price match option, you are totally correct, and this was a gross oversimplification of the situation, and I apologize for that.
What I was meaning to get across was the sense of entitlement that some customers could show.
Sometimes a customer got confused, thinking that they were in a CVS and when something wouldn't ring up 'right' they got very irate, very quick. They would ask; "isn't it supposed to be on sale", while rolling their eyes and handing me a CVS sale booklet.
Kinda like that thing where you wear your work shirt to another business and people start asking you questions, only to get mad at you when you say you dont work there lol.
cadena kuhn 1 year ago
Had an irate woman screaming at me, fist pounding on the counter "on the barnes and noble website" "Mam this is not Barnes and Noble" "What where am I" It was booksamillion
BookFanatic 1 year ago
Had a person come to my library and attempt to purchase books off our shelves. Circulation Dept was very confused until we figured out she thought we were a bookstore.
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Kiss Army 1 year ago
I was shopping at Walmart (wearing a blue shirt) and got stopped by the same lady three times to ask me questions. At least she sort of figured it out... the third time she stopped me, she was in the middle of her question and she just stopped, looked at me oddly and said "you don't work here", then she turned around and walked away.
nine4t4 1 year ago
A certain athletic shoe store has referree shirts as their uniform. I bought a similar ref shirt and went in. "Does it look like I work here?
M O'Connell 1 year ago
Never wear a blue shirt into Menard's, or a red shirt into Target.
Load More Replies... SheamusFanFrom1987 1 year ago (edited)
SO, haul your numbskull behind over to CVS then... -_-"
#52
Absolute dumbest thing I've ever heard from a customer. (obviously this is pre-GPS)
Worked at a convenience store that was the first gas station once you reached an island. This was at the end of I40, so it wasn't too uncommon for people to miss a turn onto 17, realize they'd just crossed a bridge onto an island and stop for directions.
1st Lady came in, asked directions to Island B. Told her to go back across the bridge.
"What Bridge?"
"The one you came across to get here."
"I didn't cross a bridge."
"Uh, okay, so you came across by ferry?"
"No. I didn't come on a ferry, and I didn't cross a bridge, and I'm NOT on an Island!!!"
... We sent her 10 miles to the end of the island to make her take the ferry that wouldn't start running for another 2 hours. It was the only answer she'd accept.
2nd one.
Poor guy came in looking for 95 South. Told him how to get to it. Raised an eyebrow . . . asked him where he'd come from. He answered with a town an hour on the OTHER side of 95. He'd missed his turn by 2 hours. And had to go tell his girlfriend/SO in the car. You could hear her screaming through the car and store windows.
BookFanatic 1 year ago
If he was like my ex, she probably tried and he ignored her.
Load More Replies... Brian Droste 1 year ago (edited)
I m hope they didn't have a appointment somewhere or needed to be somewhere by a certain time.
LakotaWolf (she/her) 1 year ago
OP mentioned that it was common for people to MISS the turn onto US-17. OP didn't say the gas station/island was at the crossing point for I-40 and US-17.
Load More Replies... #53
My first Christmas Eve working retail I had a customer ask for a LEGO set that the store was out of. I politely told him this and he followed up with does another store have it and I informed him that no store within 150 mile had it. His finale question was if we were going to be getting anymore before Christmas and I told him no again. Now, this wouldn’t have been so bad, except, he came back and repeated the three questions every half hour.
Michael Largey 1 year ago
By any chance, was this Christmas Eve visitor in chains and go by the name of Jacob Marley?
#54
Lady walks into the empty restaurant, looks around, asks "is this a furniture store?".
#55
(Answering phone calls at local zoo)
"So what do ya do, come in and look at animals?".
Lila Allen 1 year ago
OK side note... that could be a genius money making idea. Traveling zoo.
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Michael Largey 1 year ago
When we were little and asked out mother to take us to the zoo, she always replied "If the zoo wants you, they'll come and get you." Years later, we got it.
#56
"Do i need electricity for the internet to work?" Specifically when refering to cable internet.
Panda-sized Potato 1 year ago
That's a legitimate question. Not everyone is technologically savvy, particularly the older generation. Telephone wire didn't need power to work back in ye olden days, so it's not far for people who don't know to wonder if Cat cables do the same.
Elladine DesIsles 1 year ago
Landline phone service is not electricity-free, there is a small amout of power that is supplied through the telephone wires themselves that is separate from the other power supply for the location. It's not billed as a part of the power bill and often remains powered during a blackout because it has an independent source that may not be impacted, but the service is electricity-based. And it was my 76-year-old father who explained this to me.
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Lew k 1 year ago
Technically you don't. Sorry I work for the cable internet provider as a plant tech. Our plant is powered even when the power is out thanks to battery backup and generators. If the power isn't down for more than 6 hours your internet will still work. In fact we offer batter backup options for our modems because cable will still work when the power is out.... sounds like it was only a stupid question because op didn't have the knowledge to answer.
Pencil McGovern 1 year ago
So the modem provided by my ISP doesn't actually need to be plugged into a working power source to operate? I could unplug it for up to six hours at a time?
Load More Replies... #57
I worked as a cashier at a supermarket and someone said that the prices in the store are high. She then asked if I could do something about it.
char 1 year ago
I work register at a pizza place, and I often get "why does it cost so much??? I thought they were only five dollars!" "yeah, well... not anymore" "that's ridiculous! why would you change the prices?" "inflation, man" people also get mad at me whenever: there's a wait for pizza, the app isn't working, codes from the app can't be applied in person, they learn we don't do delivery, as though I have any control over any of those things
Gina Price 1 year ago
Sooo, Little Caesars? Thanks! You just helped me figure out what to have for dinner!!
Load More Replies... Lara Torres 1 year ago (edited)
I don’t think this is dumb. Cashiers can generally help you save money, by telling you about different discounts the store offers, sign you up for a card, give you coupons or tell you where to find them, tell you about an app, know about when things are typically on sale.
#58
"The line is huge, and this thing is not expensive at all. Can you give it to me for free?".
#59
Customer walks into Home Depot: Where's your shoe department?
WTF.
Janissary35680 1 year ago
Didn't think of that. Does Home Depot sell them though?
Load More Replies... White Sauce Hot Sauce 1 year ago
Probably asking where to find the steel toe boots or slip-resistant shoes.
#60
Is this organic? *pointing at sour patch kids*.
Mary Mcnamara 1 year ago
I was working at Honolulu International Airport back in the 70s.
A passenger approached me and asked me to direct him to a bank. He said that he had an eight hour layover between flights and wanted to do some sightseeing but..."all I have are American dollars."
He probably thought we lived in little grass shacks, too. download-6...4926b2.jpg 
Alexandre Jassoud 1 year ago
You would be surprised how many Americans think Hawaii or Puerto Rico are a different country
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geezeronthehill 1 year ago
Strictly speaking, if there is carbon in the chemical structure, it is organic. But not necessarily "organic".
BeesEelsAndPups 1 year ago
A bit of an oversimplification. In chemistry, it would mean a compound containing carbon which is not a simple binary compound or a salt, and which is of biological origin. So methane is an organic compound, but may be produced inorganically through abiogenic geological processes. But that's the chemical definition of organic. There are others. The OED defines organic in terms of food as being grown or produced without the introduction of "chemical fertilizers, pesticides, or other artificial agents"
Load More Replies... #61
I had a customer asked me where we sold alcoholic water. Not hard seltzer, literally bottled water with alcohol in it. She refused to believe me when I told her we didn’t sell it and proceeded to ask three other people where it was.
Michael Largey 1 year ago
Lot of confused people in Cana since that Jesus guy showed up at a wedding.
#62
"Do you guys serve spaghetti?" I work at a Jimmy John's. We dont even heat up the subs. He was a semi regular customer too.
BeesEelsAndPups 1 year ago
It's a Chicago based (I think) hoagie chain. A hoagie is basically a cold sandwich made with deli meat on a long bun (traditionally a baguette, but let's be honest about what places like Jimmy John's actually use). Some parts of the US call this a submarine sandwich, or "sub" for short, hence the name of another hoagie chain "Subway". If you're wondering, a "Grinder" is a hot hoagie, like a meatball sandwich.
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Damned_Cat 1 year ago
I swear, every time I'm in the drive-thru at a fast-food joint, there's always someone trying to negotiate with them to make something they don't offer. Lady, there's no burritos at McDonald's...move on!
#63
"So you know those yellow glasses for night driving? Do you have those for night driving but in a reading glass?"
You want to wear reading glasses... While driving. At night. Yeah. Uh. No. We don't have reading glasses for night driving.
Corwin 02 1 year ago
Not that strange of a question, some people need reading glasses to see the dials and GPS system.
Susical 1 year ago
In that case, they probably need bifocals (yellow or not) instead of just plain reading glasses.
Load More Replies... WindySwede 1 year ago
Or wantet night time reading glasses to be able to read better from dawn to dusk?
#64
Worked at Starbucks. A guy requested "extra macchiato" on his caramel macchiato. I looked at him and asked "You want me to extra mark the foam?". Then he looked at me and asked what macchiato even was.
#65
If a bacon cheeseburger comes with cheese on it.
Jaya 1 year ago
But regular cheeseburgers have cheese inside them, which tastes very different from a product with a slice of cheese slapped on top of it. So if they're asking about "cheese ON it", they would have just been asking about that?
LakotaWolf (she/her) 1 year ago
What? Where do you live where the cheeseburgers have cheese "INSIDE" them? Like, in the meat patty? Because I guarantee you that normal cheeseburgers in normal places are a slice of cheese slapped onto the patty, usually as the patty cooks, allowing the cheese to melt a little.
Load More Replies... #66
Yes does the PBJ have peanuts in it?
quentariel 1 year ago
Not a totally bizarre question as some peanut-flavored things don't have actual peanuts (or any other nuts) in them. But still takes a quite ignorant person to think peanut butter doesn't include any peanuts. Also it doesn't have tge word "flavored".
Jaya 1 year ago
In the 90s, there were only a couple of soups in the supermarket in the Netherlands that were vegan, one of them was the Chicken Soup (one of those from a packet that you add water to yourself). That always made me giggle.
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Michael Largey 1 year ago
Does a movie "based on a true story" necessarily have any truth in it?
#67
Had a homeless woman try to buy vodka with old recipts and random business cards and such. I had to explain that the dollar amount on an old recipt is not currency and cannot be used to pay for something.
Elladine DesIsles 1 year ago
That's not stupidity, it's some combination of mental illness, intoxication or withdrawal, and desperation borne of addiiction.
#68
Customer: "What's my Facebook password?".
BookFanatic 1 year ago
I get "do you know my password?" about once a week. Most people understand when I gently tell them public librarians don't automatically know everyone's passwords. One gentleman just wasn’t getting it. Finally I asked him if he knew MY password. He was aghast—“Why would I know…oh!” It was a great lightbulb moment.
What do you think ?
John L 1 year ago
After reading all these straight thru, I now see how Trump got re-elected. Were just done....
Manic Mama 1 year ago
I have a non-English name, even though I live in (and was born in) an English-speaking country. My parents just liked the name. The spelling of this name is unusual, and makes no logical sense. It is however, how the name is correctly spelled in it's country of origin. 3 separate times I have spelled my name to people on the phone, and they've asked "Are you sure?"
Gina Price 1 year ago
I have a fairly common name, but even when I spell it out for someone, they'll write/type it completely wrong.
Load More Replies...
Isabel Alves 1 year ago
I work at a museum shop. We sell a lot of posters and one day this twenty something girl comes up to me and asks for a poster that has ‘Jason Mandela’ in it, I ask her what is it again and she repeats the Jason Mandela. Well, this combination of names sounded so awkward to me, we have no artists under any of those names. The closest thing that came to mind was Nelson Mandela, but we had no posters with him as well… I started ti show her poster by poster so maybe I would have a cue of what in gods name is that Jason Mandela guy… to my utter surprise, it was neither Jason nor Nelson Mandela: she meant Martin Luther King!!!
BarfyCat 1 year ago
I thought surely this was going to end with Jason Momoa, boy was I wrong! 😂
Load More Replies...
DeoManus Argentem 1 year ago
1.Worked as the night manager at a car rental place that had signs everywhere requesting, "Do Not Feed The Monkeys" (we legit had three tribes of monkeys on our lot as a result of a zoo that was destroyed by a hurricane decades earlier), was walking the lot one night and a raccoon jumped out of a garbage can and ran into the woods beyond our fence. Lady screams, "was that a monkey?!", "no", "How do you know?!", "because it was a raccoon, the monkeys are sleeping." 2.Another lady asks me, "why are there so many planes flying over?" (We were directly across the street from a major intl airport), "mam, we're across from an airport, that's where they live."
The Doom Song 1 year ago
The one I get the most is "do you work here?" I once answered with "nope I just came in, and decided to just jump back here and put on a uniform and start using the tills for fun" The customer was not happy coz I was literally behind the counter serving someone when they asked. The customer I was serving thought it was funny and so did my store manager who was standing next to me
LakotaWolf (she/her) 1 year ago
I used to get that all the time when I worked at Sprouts (fancy grocery store.) I'm wearing a green shirt with the Sprouts logo (which is literally the word SPROUTS with a leaf on the O) on the upper right. I have a name tag pinned to the upper left that says "SPROUTS" above my actual name. I'm wearing a half-apron around my waist with the Sprouts logo embroidered on it. No, I don't work here, I'm just a HUGE fan and I'm cosplaying :p
Load More Replies... char 1 year ago
tried to use a digital coupon that was "buy one cheese/pepperoni pizza, get one free"; I explained that those codes can only be used on the app/website (no problem, I have to tell people that all the time); he gets upset and is complaining that his wife will be upset if he doesn't come home with pizza; i gently ask him if he'd like to order anything---he doesn't, he just keeps wandering in and out of the door and around the lobby, complaining that his wife will be upset; eventually, he orders on the app so he can use the code; he gets his food and then gets upset and complains that the code wasn't applied; i look at his order to see what happened, and rather than ordering two cheese/pepperoni pizzas, he ordered ONE and it was SAUSAGE. it was the only time i've ever laughed at a customer, i felt so bad for doing so
char 1 year ago
ooh, also, one time, a middle-aged woman who was deeeeeefinitely not sober walked in at like 9 pm, I greet her and she doesn't say anything, she just goes straight to the drink cooler. while carefully scanning the cooler, she asks me "do you guys have any Pepsi?" i'm like "uh, yeah, we do", she just keeps on searching for Pepsi while I stand at the register dumbfounded because it is literally right in front of her eyes. she says, getting slightly more agitated, "I just need a Pepsi or a Mountain Dew, do you have either of those?" to which I say "yes, we do, we have both". she eventually spots the mountain dew and takes one, but instead of taking one from the front like any other person, she reaches in up to her shoulder and grabs a bottle from the back of the fridge. she takes it out, looks me in the eye, and says, "I shouldn't have this. it's too much caffeine." and i'm kinda like "oh, yeah, haha" and then she puts it haphazardly back in the fridge and leaves without buying anything.
Load More Replies...
Trisec Tebeakesse 1 year ago
One time in BOSTON, a tourist asked me where the Musee D'orsay was. She thought it was on Newbury Street. In BOSTON.
Lulu Waters 1 year ago
Working Customer Service at a popular store, a customer called asking to talk to somebody in the food department. I said no one actively sits by a phone in the food department is there something I can help you with. Then they proceeded to ask me to speak to somebody in the Oreo department instead.
William Teach 1 year ago
One of the dumbest was a customer giving me a quote from a dealership in Quebec. Yes, the Canadian one. Besides being slightly different standards in Canada than America, different monetary system. Annoyed so much I figured out the difference, figured out what travel costs would be, then added two thousand dollars so it was only a $300 negative deal. Then, when they complained, I said "go get it." Then the manager came out to say "go get it." Seriously, some people are nuts.
John L 1 year ago
After reading all these straight thru, I now see how Trump got re-elected. Were just done....
Manic Mama 1 year ago
I have a non-English name, even though I live in (and was born in) an English-speaking country. My parents just liked the name. The spelling of this name is unusual, and makes no logical sense. It is however, how the name is correctly spelled in it's country of origin. 3 separate times I have spelled my name to people on the phone, and they've asked "Are you sure?"
Gina Price 1 year ago
I have a fairly common name, but even when I spell it out for someone, they'll write/type it completely wrong.
Load More Replies... Isabel Alves 1 year ago
I work at a museum shop. We sell a lot of posters and one day this twenty something girl comes up to me and asks for a poster that has ‘Jason Mandela’ in it, I ask her what is it again and she repeats the Jason Mandela. Well, this combination of names sounded so awkward to me, we have no artists under any of those names. The closest thing that came to mind was Nelson Mandela, but we had no posters with him as well… I started ti show her poster by poster so maybe I would have a cue of what in gods name is that Jason Mandela guy… to my utter surprise, it was neither Jason nor Nelson Mandela: she meant Martin Luther King!!!
BarfyCat 1 year ago
I thought surely this was going to end with Jason Momoa, boy was I wrong! 😂
Load More Replies... DeoManus Argentem 1 year ago
1.Worked as the night manager at a car rental place that had signs everywhere requesting, "Do Not Feed The Monkeys" (we legit had three tribes of monkeys on our lot as a result of a zoo that was destroyed by a hurricane decades earlier), was walking the lot one night and a raccoon jumped out of a garbage can and ran into the woods beyond our fence. Lady screams, "was that a monkey?!", "no", "How do you know?!", "because it was a raccoon, the monkeys are sleeping." 2.Another lady asks me, "why are there so many planes flying over?" (We were directly across the street from a major intl airport), "mam, we're across from an airport, that's where they live."
The Doom Song 1 year ago
The one I get the most is "do you work here?" I once answered with "nope I just came in, and decided to just jump back here and put on a uniform and start using the tills for fun" The customer was not happy coz I was literally behind the counter serving someone when they asked. The customer I was serving thought it was funny and so did my store manager who was standing next to me
LakotaWolf (she/her) 1 year ago
I used to get that all the time when I worked at Sprouts (fancy grocery store.) I'm wearing a green shirt with the Sprouts logo (which is literally the word SPROUTS with a leaf on the O) on the upper right. I have a name tag pinned to the upper left that says "SPROUTS" above my actual name. I'm wearing a half-apron around my waist with the Sprouts logo embroidered on it. No, I don't work here, I'm just a HUGE fan and I'm cosplaying :p
Load More Replies... char 1 year ago
tried to use a digital coupon that was "buy one cheese/pepperoni pizza, get one free"; I explained that those codes can only be used on the app/website (no problem, I have to tell people that all the time); he gets upset and is complaining that his wife will be upset if he doesn't come home with pizza; i gently ask him if he'd like to order anything---he doesn't, he just keeps wandering in and out of the door and around the lobby, complaining that his wife will be upset; eventually, he orders on the app so he can use the code; he gets his food and then gets upset and complains that the code wasn't applied; i look at his order to see what happened, and rather than ordering two cheese/pepperoni pizzas, he ordered ONE and it was SAUSAGE. it was the only time i've ever laughed at a customer, i felt so bad for doing so
char 1 year ago
ooh, also, one time, a middle-aged woman who was deeeeeefinitely not sober walked in at like 9 pm, I greet her and she doesn't say anything, she just goes straight to the drink cooler. while carefully scanning the cooler, she asks me "do you guys have any Pepsi?" i'm like "uh, yeah, we do", she just keeps on searching for Pepsi while I stand at the register dumbfounded because it is literally right in front of her eyes. she says, getting slightly more agitated, "I just need a Pepsi or a Mountain Dew, do you have either of those?" to which I say "yes, we do, we have both". she eventually spots the mountain dew and takes one, but instead of taking one from the front like any other person, she reaches in up to her shoulder and grabs a bottle from the back of the fridge. she takes it out, looks me in the eye, and says, "I shouldn't have this. it's too much caffeine." and i'm kinda like "oh, yeah, haha" and then she puts it haphazardly back in the fridge and leaves without buying anything.
Load More Replies... Trisec Tebeakesse 1 year ago
One time in BOSTON, a tourist asked me where the Musee D'orsay was. She thought it was on Newbury Street. In BOSTON.
Lulu Waters 1 year ago
Working Customer Service at a popular store, a customer called asking to talk to somebody in the food department. I said no one actively sits by a phone in the food department is there something I can help you with. Then they proceeded to ask me to speak to somebody in the Oreo department instead.
William Teach 1 year ago
One of the dumbest was a customer giving me a quote from a dealership in Quebec. Yes, the Canadian one. Besides being slightly different standards in Canada than America, different monetary system. Annoyed so much I figured out the difference, figured out what travel costs would be, then added two thousand dollars so it was only a $300 negative deal. Then, when they complained, I said "go get it." Then the manager came out to say "go get it." Seriously, some people are nuts.
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