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Online shopping can be extremely convenient. But it's not without its flaws. It’s quite easy to be seduced by the promise of high-quality products for cheap prices. However, the deals can be too good to be true. Sometimes, to a frankly ridiculous extent!

Bored Panda has curated a list of photos from online shoppers who wanted to show off how the products they received were completely different from what they had ordered. Comically large wooden spoons and tiny fridges are just the tip of the iceberg. Scroll down for a refresher about why it’s vital to be careful when buying anything online.

Matt Johnson, Ph.D., a marketing psychology speaker and the host of the branding and human nature blogs, walked us through why online shopping appeals to so many people. He also gave his take on what e-commerce platforms ought to focus on, in order to better protect their customers from potential scams. You'll find the thoughts he shared with Bored Panda below.

#1

White’s Family Christmas Card

White’s Family Christmas Card

atdanwhite Report

#2

The Delivery Note Got Put Inside The Card Instead Of A Birthday Message

The Delivery Note Got Put Inside The Card Instead Of A Birthday Message

aMac_UK Report

#3

I Received A Comedically Large Spoon

I Received A Comedically Large Spoon

Anyways, the spoon was part of a “3 feet of spaghetti” package (3 packs of spaghetti packaged in a line to look 3 feet long) and the spoon was just glued to the front as a gag I assumed. But apparently, as I found out today, it has an actual use as a huge stirring spoon for huge pots.

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Online shopping is a massive phenomenon. In the United States alone, 200 million Americans, or nearly two-thirds of the population, shopped in person or online during Cyber Week in 2023—the 5 days running from Thanksgiving to Cyber Monday.

This amounted to Americans spending a whopping $9.8 billion on Black Friday online sales, as well as a further $12.4 billion on Cyber Monday. 

According to marketing psychology speaker Johnson, Americans and online shopping are "enmeshed in a deep love affair." 

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"There are many features that draw Americans in each year, especially on or around Black Friday. Online shopping appeals to many people deeply due to its convenience, offering the ability to browse and purchase products from the comfort of one's home or on the go, without the constraints of physical store hours," the host of the branding and human nature blogs explained to Bored Panda in an email.

#5

Costco Will Give You Exactly What You Know You Didn't Need

Costco Will Give You Exactly What You Know You Didn't Need

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#6

Always Check The Dimensions Before Buying Appliances

Always Check The Dimensions Before Buying Appliances

kplicious Report

"The act of browsing itself has become a pastime—a way to cope with stress, enjoy a nice pick me up, or to take a break from a monotonous day at work. And, of course, what begins as a simple, innocent browsing can lead to significant purchases,” he said.

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Online shops often offer more variety and product availability than brick-and-mortar stores. So it's easier to find unique items online. On top of that, you've got the simple fact that online stores are accessible 24/7 and offer fast shipping. Oh, and there are the (often) convenient return policies to consider.

"Moreover, the availability of various digital payment methods and frequent special offers like those seen on Black Friday and Cyber Monday contribute to its popularity." It’s clear that there are plenty of reasons why online shopping is so appealing to so many people, not just in the US but all around the globe.

#8

I Ordered A Cupcake Bouquet For Mother’s Day From A Local Bakery. The Photo Examples She Posted To Instagram vs. What Was Delivered

I Ordered A Cupcake Bouquet For Mother’s Day From A Local Bakery. The Photo Examples She Posted To Instagram vs. What Was Delivered

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Tempest
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This reminds me of all those bored people who took up baking as a hobby during the pandemic and actually tried to start home businesses selling their poor attempts at trying to bake. Speaking from experience being on the receiving end of such a terrible batch of cupcakes. Just to be nice and help out I ordered a batch was a friend’s SIL instead of a professional bakery. It was to be delivered to a cousin as a birthday gift. The SIL actually had a whole Instagram page with a custom name dedicated to her baking which she just started during the pandemic. In the end the decorations weren’t what I asked for and the cousin who I sent them to never once commented on how they tasted. Total waste of money and a good lesson learnt for me to never trust such make-believe pandemic-born bakers, etc. (After about a year of the baking hobby this friend’s SIL switched to a homemade baby clothes and adult frocks business which also died off after about a year.)

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Marketing psychology speaker Johnson confirmed that scams are a big issue for e-commerce platforms and online shops alike. However, just because the problem is well-known doesn't mean that it's easy to tackle.

“The biggest and most difficult step that e-commerce platforms can take here is to have a better vetting process over their sellers. Put simply, there needs to be stricter verification processes for sellers and products, ensuring that only legitimate businesses and authentic items are allowed on platforms," the expert shared with Bored Panda.

"Enhanced transparency regarding product information, pricing, and seller details would help customers make informed decisions and identify potential scams more easily. This is difficult in practice, however, as this requires a lot of Quality Assurance oversight, which is difficult to effectively manage," he noted.

"E-commerce marketplaces are also incentivized to provide as many options as possible to their consumers, which often leads them to cut corners, or to look the other way when it comes to the quality and trustworthiness of these sellers."

#11

Not Quite What You Bargained On Getting

Not Quite What You Bargained On Getting

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#12

Our Company Now Has 900 Of These Pens

Our Company Now Has 900 Of These Pens

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Globally, e-commerce is a $6 trillion industry. Statista notes that how goods are bought and sold has significantly changed with the rise and spread of the internet. There are around 5 billion internet users on planet Earth, and this number is only going to grow. Naturally, online shopping will likely grow as well, as more people get access to the internet.

With the number of online shoppers only set to rise, this creates a lot of new opportunities for scammers, swindlers, and charlatans to trick them out of their hard-earned cash. The unfortunate reality is that far from everyone knows how to use the internet or shop online in a safe way.

Some folks simply haven’t had negative experiences with potential fraudsters yet. Others might be a bit naive. Still, others are feeling emotionally vulnerable, so they’re more easily manipulated. This is why getting educated about the types of scams that are out there and knowing how to stay calm under stress are so important.

#13

I Ordered This "Ottoman" For My Wife. Should Have Double-Checked The Dimensions

I Ordered This "Ottoman" For My Wife. Should Have Double-Checked The Dimensions

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#14

The Cake My Wife Ordered From Walmart

The Cake My Wife Ordered From Walmart

She called me upset, said she wanted to take it back. I told her nahh, it can’t be that bad.

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#15

Shein Is The Old Wish. Shein Is The New Wish

Shein Is The Old Wish. Shein Is The New Wish

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Just-A-Black-Cat
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Am I the only one who is reminded of the 'It is Wednesday, my dudes... AGGGGHHHHUUUEEEHHHH" guy from this?

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However, this won’t make you invulnerable to getting scammed. No matter how up-to-date we all are, scammers will always come up with new ways to trick folks. The fight against scams is a never-ending one.

The fact of the matter is that every one of us can become the victim of a scam. No matter how intelligent, well-off, or experienced you might be, thinking that “it would never happen to me” is the wrong way to go about things. You need to stay vigilant when you can.

You need to consider that someone might try to take advantage of you with fancy promises. Especially if you’re going through a period of time when you’re vulnerable or feeling lost. This doesn’t mean mistrusting everyone you meet, but all of us could stand to be slightly more careful where money is involved. Especially if someone on the internet is promising to fulfill our deepest desires for very little payment.

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#16

Hungry Howie's New "Tie-Dye Pizza"

Hungry Howie's New "Tie-Dye Pizza"

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Corlissa
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If young children found out about edible glitter.......

Robert Beveridge
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

To be fair, even the "good" picture looks a month past its sell by date.

Nimitz
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Might be edible, but I doubt it's meant to go in a 500 F convection conveyor belt oven for 7 minutes. Blowers mixed it all up then the heat made it worse

Id row
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Who would look at that and say, "Mmmmm...looks like it's moldy af. I'm gonna order one!"

Roan The Demon Kitty
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

honestly, the original image doesn't look appetizing at all either, it looks like the pizza is moldy

sturmwesen
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My sister colored her hair like a rainbow for silvester 1999. After a few washes it had this petrolish color,too.

Caitlin M. Maguire
Community Member
8 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Looks like a child ordered a pizza and left it in the fridge too long.

Nadia Caerleon
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Be right back ordering this pizza for my niece's birthday party.

Jon Steensen
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The advertised pizza looks disgusting, but somehow they managed to deliver something even worse. I'm impressed, not at least that someone can come up with the idea of adding massive amounts of glitter to a pizza and think that they have a business idea.

Lucy
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

All of my primitive defenses tell me not to touch that lol

Joe smith
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

We ordered this just to check it out. Ours looked way better than what these people got but was nasty

David
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If that pizza was a character in a horror movie those pictures would be before and after it was possessed by "the darkness" or whatever entity was the bogyman of the movie. -- Chucky .... Chucky Cheese. lol

DarkGlassSphere
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

As far as I know, it's less harmful, than wight coloring, that put everywhere. If it is a wight cake, it is colored to be wight.

SCP 4666
Community Member
10 months ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Looks like heated stainless steel and probably as easy to chew

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#17

Walmart Sent My Order In A Store Display Box That Only Opens At The Checkout Counter

Walmart Sent My Order In A Store Display Box That Only Opens At The Checkout Counter

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#18

My Friend Ordered Siddhartha, A Novel About Buddhist Enlightenment, From Amazon And It Was Misprinted With A Red Pill Self-Help Guide Called "The Unplugged Alpha"

My Friend Ordered Siddhartha, A Novel About Buddhist Enlightenment, From Amazon And It Was Misprinted With A Red Pill Self-Help Guide Called "The Unplugged Alpha"

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DinsdalePiranha
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's for when you're too embarrassed to have The Unplugged Alpha on your bookshelf.

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Before you go buying up every awesome deal you come across on the internet, take some time to do at least some background research. Read the description of the product in full. Pay attention to the dimensions of the product, the shipping costs and time, as well as how the seller phrases everything.

Don’t give in to flowery language about how the product is the best thing ever and how you’d be lucky to get it because there’s not much left in stock.

Scammers and swindlers try to create situations that force you to make rash and impulsive decisions. If there’s a ticking clock scenario, the odds are that it’s useful for someone… That ‘someone’ most likely is not you. In these situations, make yourself pause for a little while. Take a deep breath, take a step back, and think about what you’re getting into.

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#19

This Company Absolutely Butchered Our Pen Order Instead Of Following The Instructions In Our Conversation, They Just Printed The Instructions Right On The Pens

This Company Absolutely Butchered Our Pen Order Instead Of Following The Instructions In Our Conversation, They Just Printed The Instructions Right On The Pens

Did I mention I have a hundred of these?

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#20

My Uber Driver's Picture. He Didn't Even Say Sorry

My Uber Driver's Picture. He Didn't Even Say Sorry

ArclightMik Report

#21

Smaller Than Expected

Smaller Than Expected

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PFD
Community Member
10 months ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The pens etc in the top right are to scale, more-or-less. Bizarre pic. Still, it's what you can expect to happen when you don't include a banana.

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With so many online marketplaces offering good sales throughout the year, there are often very few cases where there’s a genuine fear of missing out. It’s okay to say ‘no’ or to give yourself room to think. In the worst-case scenario, you can always grab the deal next time.

But don’t just listen to your logical and overly-rational voice of reason. Check in with your gut, too. If your instincts are screaming at you that something feels off, it’s best to listen to them. In our experience, our gut is right more often than not.

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#23

What I Ordered vs. What I Got

What I Ordered vs. What I Got

Needless to say, avoid the company Heroxce AT ALL COSTS. Total scammers. Won’t return or give your money back. Buyer, beware.

kaelcollins Report

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Say No to Downvoting
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Seriously, any online store with a weird name that you have never heard of that pops up on your socials, with too good to be true prices, you should be IMMEDIATELY suspicious of. It’s likely a scammy place that is folding and reinventing itself every 3 months, ensuring no one gets their money back and they never accumulate enough bad reviews for anyone to notice.

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The seller’s history and reputation can tell you a lot about how (un)trustworthy they are. Don’t feel bad about checking out their profile and the reviews they’ve gotten from other customers. Though star ratings and comments won’t give you a nuanced picture, they can be good for a general overview of what the seller is like. You’ll also get to grips with how they solve problems with products if they do pop up.

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#25

Ordered One Hoodie For My Kid And Now Amazon Won't Stop Sending Boxes Of Them. There Are More Than 62 Hoodies

Ordered One Hoodie For My Kid And Now Amazon Won't Stop Sending Boxes Of Them. There Are More Than 62 Hoodies

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Corlissa
Community Member
10 months ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Well its a seems like a win to me, he could have one for every day

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#26

Good Guy On Amazon.com: Order One Pair Of Sunglasses, Receive 11

Good Guy On Amazon.com: Order One Pair Of Sunglasses, Receive 11

togorange Report

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#27

A Few Years Ago, I Worked At An Apple Store And A Fella Brought In 16 In MacBook Pro That He Bought Off Of Amazon. This Is What Amazon Shipped Him

A Few Years Ago, I Worked At An Apple Store And A Fella Brought In 16 In MacBook Pro That He Bought Off Of Amazon. This Is What Amazon Shipped Him

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Meanwhile, if you’re buying from a random website or marketplace, dig into the history of the company a little bit. Try to figure out where their headquarters are located. Check out whether they actually make the products they’re selling or if they’re simply an intermediary that’s reselling cheap stuff at a premium.

#28

When You Purchase A $20-30 Stained Glass Lamp On Amazon With Bad/No Reviews

When You Purchase A $20-30 Stained Glass Lamp On Amazon With Bad/No Reviews

Listings I could find ranged from $20 to $30, all using the same product photo just edited into different backgrounds. Most had no reviews, a few had bad reviews, but most people at least got something 3-dimensional!

someusername47 Report

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PFD
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's particularly egregious, but the price should have been a major tell.

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#30

Advertised As A "Chair Cushion"

Advertised As A "Chair Cushion"

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Have you ever gotten scammed when shopping online? What’s the weirdest mixup you’ve experienced when buying something off the internet, dear Pandas? What do you do to stay ahead of potential scams? You can tell us all about it in the comment section at the bottom of this post. Meanwhile, for some more hilarious and bizarre online shopping fails, check out Bored Panda’s earlier articles.

#31

What I Expected vs. What I Got

What I Expected vs. What I Got

The 1st picture is from her website and I made it clear what I wanted. I’m disappointed.

DeepZucchinii Report

#32

Was Suspicious Of My “5 Lb” Plate Set. Thanks, Amazon!

Was Suspicious Of My “5 Lb” Plate Set. Thanks, Amazon!

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#33

What I Ordered And What I Got

What I Ordered And What I Got

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Lauren S
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That little crooked nose! Just keep it and love it. (Says a woman who had to play with her toys equally as a child so none of them felt bad or left out… so yeah, someone please love this unique floofy.)

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#34

Nonamé Is A Nice Baby Name

Nonamé Is A Nice Baby Name

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Lauren S
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I would still keep this and have an inside joke in the family that nicknames the kiddo Noname (non-uh-may). 😂 and then I’d order another one, which I bet you show up saying “blank”

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#35

Bought A 12-Pack Of Dove Soap. They All Came Out Like This

Bought A 12-Pack Of Dove Soap. They All Came Out Like This

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#36

Christmas Socks As A Present. Crock Socks vs. Hand Puppets

Christmas Socks As A Present. Crock Socks vs. Hand Puppets

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BrookeBT
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

As someone struggling to sell woodworking items online, when ever I see something as blatantly wrong as this it makes me furious. It gives online shopping a bad name. I try so hard to show through my pictures that I post that it's all legit, but people have their concerns - I understand - I do too when I'm looking. Just sell the real thing. People will be thankful for your honesty and often will be a repeat customer.

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#37

Friend Ordered A Ghost Bouquet Of Flowers

Friend Ordered A Ghost Bouquet Of Flowers

JepsenRebel Report

#39

Bought A $150 Harry Osborn Action Figure Online, And Here's What They Sent Me

Bought A $150 Harry Osborn Action Figure Online, And Here's What They Sent Me

UrameshiYuusuke Report

#40

Well, At Least I Have 3

Well, At Least I Have 3

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Stephanie Did It
Community Member
10 months ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This has happened to me several times, ordering one item and having multiples delivered with some 'delayed.' The delayed one sometimes shows up and sometimes it mysteriously melts away.

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#41

What I Ordered vs. What I Got

What I Ordered vs. What I Got

To keep it short, I was specifically looking for a Goldendoodle holiday figurine for my mother-in-law. At the time, there were no reviews on this and it was $30 so I took a risk. It didn’t pay off this time… I at least thought it would be 3D.

I would be a bit upset if it wasn’t so funny. I think I’m going to keep him and put him outside.

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#42

I Ordered The Quest 3 For $500 On Amazon And Received A Box Of Plastic Cutlery

I Ordered The Quest 3 For $500 On Amazon And Received A Box Of Plastic Cutlery

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Kare Deter
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Your quest has just begun. The quest to get the item you actually ordered.

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#44

Ordered New Vans, Received Someone's Smelly Old Reeboks

Ordered New Vans, Received Someone's Smelly Old Reeboks

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Just-A-Black-Cat
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Delivery driver: "Lemme just.. ah, new shoes. Wait, what am i gonna do with my old ones?" *slips back into box* "Nobody's gonna know"

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#46

Ordered A Filter For My Camera And They Sent It In A Mailer Envelope

Ordered A Filter For My Camera And They Sent It In A Mailer Envelope

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#48

My Mum Ordered A Gin Glass For My Dad For His Birthday. She Wanted It To Say "Celtic" In The Middle Of The Glass, But She Got This Instead

My Mum Ordered A Gin Glass For My Dad For His Birthday. She Wanted It To Say "Celtic" In The Middle Of The Glass, But She Got This Instead

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#50

If You Buy Things From Any Big Box Store, Open Them Immediately Even If You Aren't Going To Use Them Immediately. Thanks, Best Buy QC, There Goes $300

If You Buy Things From Any Big Box Store, Open Them Immediately Even If You Aren't Going To Use Them Immediately. Thanks, Best Buy QC, There Goes $300

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Brightly
Community Member
10 months ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Best Buy has the worst return policy and they have quality issues all the time. I refuse to shop there anymore.

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