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Everyone who has worked in retail knows that for every good customer, you get 2 horrible ones pulling up in the parking lot. It's a law. Like gravity.

But some people are so rude, so annoying, and so malicious, it's like they're on a quest to make as many workers miserable as possible. And sometimes they succeed.

When someone like that ruins your day, there's only one thing you can do. Vent online. I mean, you can't punch the jerk or anything—you're still in uniform. Pull off a stunt that damages the reputation of the company you're working for and you're out the door.

Bored Panda has compiled a list of these stories to show you that people in retail really deserve our respect; they go through these situations every day. For more similar experiences, check out our older pieces here and here.

#1

Customers-Stories-From-Hell

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Demi Zwaan
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

So they went and asked to buy a calf, when they already had one in the trunk? They kidnapped this week old calf from a herd of cow, including the mom, without getting killed. They also leave open the fence, and say so, without understanding that those angry cows would be following them. I know city people can be dumb, but I don't believe this story at all.

Heather Makemson
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My best friend of 33 years has owned cattle for a decade and I have to sadly agree. That calf would've been bellowing for its mother long before it was set free.

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lorrie rothstein
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

How were they going to keep a cow? Were they going to eat the cow? Why does this so sound like fiction? I can't even believe someone would want to steal a cow

Joe Reaves
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They wanted a pet because it was a 'tiny cow'. I can guarantee it hadn't occurred to them that 'tiny cows' grow into huge ass cows.

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Raine Soo
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

People can be such morons. And, I'm being nice when I say that.

Frank Hassler
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I can’t tell if this is a true story or not, but it’s funny either way.

Autumn
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

What. The. Frick. WHO THE HECK TAKES A WEEK OLD CALF FROM IT"S MOTHER!!?? And then they LEFT THE FREAKING GATE OPEN. I would've called the police. That's insane.

Jan Smith
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

just where were they going to keep it? morons! or should i say moorons!

Marcus James Heslop
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Where is the evidence to support this ridiculous 'dumb city folk' tall tale? Why do so many people belie it and take it at face value? It's refreshing at least to see some people have questioned this nonsense.

Rieschelle Roberts
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If I hadn't worked years of retail, I would have thought this was made up.

Giulia
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

at least they didn't actually steal the cow, what if they put her in their truck and just drove away? i'm glad it didn't happen!

Lorelei
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have to work with a horse very Thursday morning,this is a situation I would NOT want to be in.

BG Rey
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

How can people be so stupid? Is there a place called IDIOT that they all come from? This is what happens when all they teach in schools is Common Core!

Sue Phillips
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Why do I have a picture in my mind of this guy rounding up cattle on a bike?

Don't Look
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Uhm.... please tell me that the dialogue was... paraphrasing or something.

Susie Main
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

AAAARGH! I don't know how either of you refrained from ripping their heads off!

Znaya
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I am willing to bet that up until they met the owner they did not have a clue as to what the problem was 😀 they wanted what they wanted when they wanted it 😀

Anonymous User
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Good thing they only wanted a calf and not an adult bull, well, maybe that would have been funnier.

Michael Capriola Jr.
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Should have jotted down their license plate # and called the cops. Just to let the message sink in.

Lana Jig-maker
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

haha. we people can be stupid. what were they going to do, try to keep it as a pet?

EJN
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Amazing that those people who wanted a calf couldn't add up the facts and know what it all came to. I would have got their license number and called the police on them for trespass and thievery.

Mayo
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh gosh. They gotta have a best relationship in prison, kissing the glass window.

Mauve Mouse
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The best part is, you know these people went home and spouted off about how this "d**k" wouldn't let them buy a cow.

Josh Coker
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

woooooooooooooooooooooooowwwwwwwowowowowow....that's all i got.

Rod Egret
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I want to believe this is fiction and not a true story. I mean how do you want to have faith in humans after this?

Brenda Swann
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Seriously 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️ How the 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️ Who in the hell 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️ Stupid, I fear for the future of this world

Sam Cook
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Looks like you had a cow. In this case, it’s understandable.

MAnahP
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Reminds me of Veruca Salt from Charlie and the Chocolate Factory

deanna woods
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

How can anyone be this incredibly stupid? I am so glad that the calf was alright. These people make people from the city look like utter morons.

Anita Pickle
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

There is just so much horror with this story. I bet they claim to love animals too.

Iva Kazalova
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I’d be after these dimwits with a fookin gun 🤬🤬🤬🤬

Orange Juice
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I want a boss like that. The karma that came to those two entitled morons.

Dónal Ó Murchadha
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They lucky the cows didnt stampede them, they lucky the farmer didn't have them arrested!

A Random Panda
Community Member
3 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

How? How could you be so stupid as to thinking this was a good idea?

LSS
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Years ago, I never would've thought anyone could be that stupid, but years more of experience... yes... yes people are that stupid.

Among Us
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Why did I laugh so hard at this????? The ending is pure gold.

Robin DJW
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Rustling livestock used to be a socially sanctioned way to get shot.

Easily Excitable Panda
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Also known as: Cattle Rustling. That's not still a hanging offense in Texas, but it IS a federal crime. Oh, and animal cruelty.

Fred L.
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Sooo .... illegal entering, destruction of property, theft and probably animal cruelty. If they press charges the douchebags are the ones with ruined days.

Aurelia!
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They tried to STEAL a CALF!!!??? And they thought they were ENTITLED TO??!!!

Alphabet Soupy
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Anyone else remember the kid in school who always had some crazy obviously made up stories back in school? Some grow up to be writers, some grow up to be pathological liars. ¯\_(ツ)_/¯

Doc Thissen
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In some U.S. states, the couple could have been legally shot.

Arctic Fox Lover
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Why would they want a flipping cow? They seem like immature little idiots who only want a calf for the social media attention. They'd never be able to care for it properly, and I'm sure they'll end up killing it or cooking it. But I could be wrong.

Yvonne Dauwalder Balsiger
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Probably even Gandhi would have punched them in the face, I cannot commend you enough for your restraint, sir!

Premislaus de Colo
Community Member
3 years ago

This comment has been deleted.

Shull GaRett
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Jedediah! Get me my boomstick! I got some townsfolk to talk to!

Sum Guy
Community Member
3 years ago

This comment is hidden. Click here to view.

Fucken millennials (yes I know I'm one of them, but who else but us can be this batshit crazy)

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#2

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Glory hounding. Trying to do the right thing for the sake of appearances whether it kills anyone or not

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In our piece on some of the most ridiculous customer demands ever, we mentioned one study that's relevant here as well.

Turns out, people treat retail workers worse when they're looking for bargains than if they were less price-conscious. The University of British Columbia (UBC) Sauder School of Business paper, which was published in the Journal of Consumer Psychology in 2017, looked at several factors to determine how customers treated employees.

One variable researchers analyzed was the words customers used when speaking to customer service workers.

"When shoppers focus only on paying the lowest price, they become less attuned to understanding the human needs of others, or even recognizing them," Johannes Boegershausen, a UBC Sauder Ph.D. student who co-authored the study, said in a press release.

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#4

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Sum Guy
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I would use that even if my father didn't die... you got served and I wasn't rude to you... smiling is nice, but you can't expect someone to be smiling the whole day

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Researchers also analyzed customers' feelings towards the employees by showing them pictures of a flight attendant in the Ryanair (bargain) uniform, the Lufthansa (luxury) uniform, and a neutral uniform. Customers viewed the Lufthansa and neutral flight attendants as equally human, but they saw the Ryanair flight attendant in a poorer light.

"We simply varied the brand, and found that people ascribed lower capabilities for experiencing emotions and feelings to the Ryanair flight attendant," Boegershausen explained, adding that this subtle dehumanization can take many forms and is not necessarily intentional.

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Another experiment had participants communicating in a live chat with a rude customer service representative. They were then offered the chance to punish the employee through a complaint. The researchers found participants were 18 percent more likely to give a rating that would lead to disciplinary actions against the employee when shoppers were adopting a price-conscious mentality than when they were not.

The researchers say the findings could help owners and management of discount stores, as the problem could affect their employee retention—previous research has shown that employees who experience rude and inconsiderate customer behaviors report higher levels of emotional exhaustion, job dissatisfaction, and burnout.

Judging from these posts, retail employees deal with a lot of dumb stuff. At least they're strong enough to laugh from their misery.

#9

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Ripley
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Imagine being so small-minded that you have a meltdown over what fried potatoes are called.

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#10

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Sum Guy
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I get it... the mind is a stupid thing and will often do something like this

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#12

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pusheen buttercup
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ohhhh I've been there. I really have. There is genetic variation within every race... You can't say "you're not caucasian, because your nose is too big". I don't appreciate idiots who think they know your race better than you

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#14

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Ripley
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3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'd say that lady is definitely going to miss her flight once the "grade-school educated" security person is through with her.

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#16

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pusheen buttercup
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's so sad... Even if you don't like lgbt, you could at least be civil enough. Surely there is some area between best buddies and worst enemies. I know this because I met people who believe i am going to hell, but they're still my friends :)

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#31

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Lunar Bicycle
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When I worked in a garden center, a really friendly customer laughed and told me he had just embarrassed himself at another garden center by asking employees there, “Do you have chlamydia?” He said they just stared at him for a moment, so he followed up with, “Do you know where I can find chlamydia?” He then realized that he meant to say “clematis” and immediately turned around and left. I helped him find our clematis, and, as he was leaving, said, “At least you didn’t say you were having trouble finding the clitoris!”

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#33

I Played Your Music For My Friends, So Give Me $400 Or I Will Sue! (X-Post - Clients From Hell)

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Ripley
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh no, I want to see them take it to small claims . . . I want to see how far it will fly when it's thrown out.

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#35

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WilvanderHeijden
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ok, we'll rename this fee to education-fee and raise it by 50%. The lesson you've learned is that you don't pretend to be rich when you haven't got a dime to spare.

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#38

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mulk
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's like: "make me appear first on google search when somebody search for [goddam words which have nothing to do with the customer's business]"

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#39

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Vorknkx
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Have you had one of those cases when you can't remember a password, ask for a reset, and when you type in the new password, it says that you can't use the old one :D

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#43

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Steve Barnett
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'll try that with HMRC (UK's equivalent to the IRS). They’re sure to see the funny side.

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#46

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Darky_Shadows
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Surely that’ll pass no way he could go broke Definitely going to pay you back Yep. 9th times the charm!

#49

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WilvanderHeijden
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ooooh, so you can't handle things on your own. Need to the help from your solicitor, do you? Well, I have a solicitor too and she's better than yours.... See you in court!!!

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#55

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Steve Barnett
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh, and peacock feathers, but not too many; i don't want them to exceed the number of cherubs.

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#56

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Not Proud British
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

To be fair, the customer gets my vote with this one. I am tired of going into a certain stationery shop here in the UK to buy a newspaper, maybe you know, other bits of stationery and have the cashier ask me if I want to buy 2 massive bars of chocolate for a reduced price. I saw the bars, I had to walk past them in order to get to the till. If I had wanted them I would have picked them up. So please do not push us to buy what we did not come in to buy.

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#60

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Roxy Eastland
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Perhaps you need to start stating up front that locked PDFs will be sent straight back as you can't work with them, and start doing that?

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#62

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Pedro
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Imperial or metric has nothing to do with it. Pixel resolution does, as the same pic can be viewed on a large screen as on your phone.

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#65

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Steve Barnett
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Sorry, but the initial question by the client seemed like a reasonable request? And the reply comes across as patronizing. Am I missing something?

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