You Think Your Job Sucks? Then Take A Look At These 113 Real Conversations With Clients From Hell
Whether you work in design, art, web development, or any other creative field, you're bound to deal with at least one absolutely terrible client in your lifetime. Thankfully, however, a magical place exists where all of your frustrations can be vented anonymously and among people who know exactly what you're talking about - down to the last revision.
It's called Clients From Hell, and it's so discreet that even its founders and admins remain completely unknown to this day, which is great news for the hundreds upon thousands of creatives and freelancers who have used the site to share their stories since 2009. If you've ever dealt with a client straight from the fiery pits yourself, these harrowing accounts of trickery and insanity with first give you a chuckle, and then a long, slow shiver of dread. The user-submitted posts can even be sorted by 'client type,' ranging from 'deadbeat' to 'racist' to 'chaotic good.'
Scroll down to see some of our favorite Clients From Hell moments, and be sure to check out these illustrated quotes from people who expected artists to work for free, as well as 15 types of difficult clients and how to deal with them while you're at it.
More info: Clients From Hell, Twitter
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Good call to also make her pay everything for the flight. First try to fix the problems yourself, THEN go ask the freelancer.
Hahahaha! My hubby is a refrigeration/restaurant equipment engineer. He was sent to Wyoming (from Seattle) to repair an extremely expensive stove unit after a panicked call from the client. Had to fly over, stay in a motel etc. Idiot hadn't bothered to check that it was plugged in. $2500 "emergency" service call, plus expenses.
Hence the need to put sample text all over content. It's a shame people are too stingy to pay for services :(
They seriously had the nerve to ask you if paying before receiving the actual work was really necessary, after they said all that?! Holy c**p.
The client is trully mean and his/her stupidity make the instant karma hilarious to me ;p
Load More Replies...I am not the individual above, but I am an artist...and yes, this really happens.
Load More Replies...Most likely by watching youtube vids or googling for wrong advice. I have a few friends who codes and unfortunately this happens way too often to the point where some coders literally have to comment (not visible to the public but only to those viewing the code side) in the code itself to "please do not touch this. it will break the website.". But then again, even a comment (or any type of warning rather) is pointless to the unwise.
Load More Replies...Client: Doctor, my leg doesn't work. Doctor: It was working just fine yesterday after our operation. Let's take a look [...] Well it looks as if someone just saw your entire foot off. Client: Yeah, that was me, I was getting rid of some of your unnecessary body parts... why isn't my leg working?
I work in a labor hall and this has happened to me a few times. It used to bug me. Now I'm just amused when they end up spending more time waiting for their answer because it needs to be rerouted back to me :)
looks like some of the code that makes the site work is missing, W H Y . I S N ' T . T H E . S I T E . W O R K I N G ?
Ummm idk maybe the fact that you deleted the website code
I know how it feels like because I'm a computer technician myself. I'm pretty sure the client died because the technician removed some unnecessary organs from the client!
This is the most desperate way of talking your way out of a CONTRACT
Oooh, I'd pay money for a video of him trying to make that same argument in court
They're called freelancers because they're independent. Not because they work for free.
Load More Replies...If this level of stupidty actually exist, then we shall all pray really strong for his/her gene never to be transmitted to next generation.
Somewhere in the spectrum between pathetic and idiotic. Double the late fee!
People arguing with you are idiots, like the guy making the comment. For the people who don't understand what you're saying - Victor Calamity isn't saying it is hard to tell if a comment is racist or that this guy isn't a racist a*****e. He's saying this particular a*****e clearly lacks the common sense, decency, and desire to be able to engage his brain before speaking and thus not be racist and thus is technically correct when he proved his statement about not knowing he was offensive by being offensive. This is not an excuse for being offensive or a comment supporting the a*****e. It's saying his a racist moron who is too stupid to know he's a racist a*****e and isn't interested in learning.
Load More Replies...do not understand WHy this is racist, white people are cALLED WHITE WHEN THEY ARE A RANGE OF PALE COLOURS OR EVEN NOT pALE, THAT IS NOT RACIST?
WTF are these people even thinking about themselves? Even if you partied the s**t out of your day, you sent the work in time so wtf are they asking you about your private life? That's none of their business! That makes me so mad.
Can you bill them for being a nosy arsehole who has no reason to tell you what you should/shouldn't be doing?
Also, lets just entertain the idea, where that is actually the only way possible to find her website. So how in the hell would clients be able to find it? :D
I would not believe it if I had not seen it happen several times with sooooo many people. I'm sure some readers will laugh and say "all you need to do is enter the address on Google Search and click the first choice"... which is also the wrong procedure.
This makes me ill. My dad grew up in Butte MT a very rough mining town then. He said that there were prostitutes there and it was accepted. However if a man ever rolled into town and tried to become someone's pimp he was escorted out of town after being beaten to a bloody pulp and told not to come back.
He just said "once a week", so I presume it's an indefinite arrangement.
Load More Replies...She's a porn actress. Maybe the contractor doesn't want to feature in porn movies.
Load More Replies...Can someone please explain me, why people in States say for actress in porn movies "Porn star" (they aren't ALL so profoundly popular with VIP status, right?), and for "normal" type of actress say just that - "an actress"? I've never understood exactly why is that. Thank you. :)
Oh I get it, you ask why Hollywood type actresses are called just like that, and porn actresses are Porn Stars... Maybe is a name given by the porn industry yo make them feel special 😊
Load More Replies...Sooo....just out of curiosity: what is the client's name and address?
I sometimes wonder what parallel universe some of these people must be from.
Well, picture it as if this universe was double-sided. We are on one side, they are on the other.
Load More Replies...Do you people don't understand double sided websites? You can view it from both the front and back of the monitor. It gives double exposure.
You may suggest you could even put the Web site on the modern thing which they call the Internet – and charge extra for that.
But, but...Freemason doesn’t mean free masonry. Free means without contract, not without pay
Load More Replies...I actually feel kinda bad for these people. I understand those clients who are being rude and those not wanting to pay deserve to be called "Clients from Hell". But for someone like this client to be on this list is not right. They really do not understand how these things work, I am sure they would appreciate a little education to help them understand better. I used to not understand why somethings so simple and logical would be difficult for some people to get. But I have now learnt that we are different, with different training and education and that we all don't know everything. Instead of making fun of those that lack knowledge in a certain area we should help them, if they do want and accept the help that is.
Nice way to placate a difficult client. They always need to do something so it feels they were more involved...
Always, I repeat, Always, make your art one pixel off, just so you can correct it at your client's request. Otherwise, you'll never hear the end of it!
Some clients you just have to leave something in they can "fix" so they don't go finding c**p to mess up. Then they feel like they've accomplished something and you don't suffer.
Ugh, in customer service we have a lot of cases like this "WHY DON'T YOU ANSWER ME?!" *the avalanche of spam messages was sent outside of working hours every 5 hours*. We are not a chatting service. And we are humans too, not NPCs programmed to answer any time you press the key.
And it usually ends up being that it isn't remotely 'URGENT' at all! Some clients want to be a priority for the tinniest issue they have. A website crashing is urgent, not being able to change the colour of some text is not urgent!
Load More Replies...I've had a client OK a proof 5 minutes before we close, wanting to pick it up first thing the next morning. We don't employ brownies to work all night ...
Funny how this one is the opposite of that other one, who's mad at the poster for "Partying at 3 am".
Many years ago I did telephone support for a small (6 person) software company on the West coast. Support hours were given as 8-5 PT. An astounding number of East-coasters would call at 7:00am ET and get angry that we didn't answer the phone. I never met a west-coaster who didn't understand that by 2:00 everyone on the other coast had gone home, but the number of East-coasters who just didn't have the faintest grasp of time zones was terrifying.
I work Tech Support from home and I am so SO grateful that the call-diversion facility we use has hard start and stop times, so there is no way for people to call me outside proper hours. They can email all they like, but we don't guarantee an instant reply to that, either!
If enough people had brains, we wouldn't have all of these daytime court TV shows to entertain us.
Load More Replies...This client sounds more like a 6 year old than someone who owns a company.
people just think they dont need to pay if they dont feel like it like omg
Wtf is up with this stupid word EVERYWHERE. I hear it and see it everywhere and it is the most ridiculous thing ever! It is no a natural sound or reaction so I really don't understand it's origin. And what all the upvotes!?
Load More Replies...This is why we have to have contracts. People put no value in words anymore
if you have the money to spend on cupcakes you should have the money to pay the fee.
Uuughh--how on earth do people think getting something for free isn't cheating and stealing?
So there is money for making cupcakes for the rest of one's life, yet not enough to pay the fee? In that case, go with the"Free cupcakes for life" deal. Sell them through to other people and you'll get your money out of it eventually. If not, demand the fee anyway.
dude you're paying him to do work and he can do whatever he wants with that money it now belongs to H I M
$85 is a fortune. in my country we charge about 30-40 and we install windows, drivers, anti-virus and all other programs and update everything and create shortcuts. not to mention sometime about a dozen games too! we also backup and virus check and re-copy their own files, which may be sometimes more than 2-3 hundred GB. Even after all that, the client may say that I am charging too much or they are not satisfied with the work...
Why don't these people understand they actually need to PAY for the service???
Why, oh why, is there not a smart pill people can take? Or if they refuse to take it, a smart dart you can administer from a distance???
I'd say, "It's up to you. You pay the bills and I'll put it back up."
It's like people don't realize websites can be taken down...like once they're up, they're up forever.
But not enough of a brain to not ask that question to begin with.
Load More Replies...At least they weren't just being blatantly stupid,brain farts are bit more forgiving
Well, at least the client figured it out without anyone having to point that out to them
Client realised that the request could be interpreted in a perverse way (ie Child Porn). This one is meant to be funny rather than an arsehole client :)
Load More Replies......That's one of the clients you want to see go bankrupt in the very same day that's being said.
I am speechless..... The appalling stupidity and shameless insensitivity shown by this clown is unbelievable. Man I feel bad for the person who's on the receiving end. It really does suck to be on the receiving end of these types of clown. If it were me, I'd hang up and tell her to never call again.
How dare the client think they have the right to be cruel like that - even if they thought they were talking to someone else, they have no right to speak that way.
LOL can't you just picture a group of them gathered around a printed page, staring at it, waiting for it to move?
I need the Infinity Gauntlet to make a facepalm on this one...
Potential client. As in: “Not in a million years would I work for you, dude”.
Load More Replies...If this was CSI, they would use the reflection of the car in the puddle which is reflected in the window of the barn, increase it be 5000% and hit "enhance". Job done!
Also if someone in the crime series can't enchance the blurry photo they are probably part of the criminal gang. I have seen that plot twist happen at least in two different series.
Load More Replies...My hubby had someone request they remove a person from an image so they could "see what the person behind him is wearing"!
Okay, I think this is actually a bit funny and sad at the same time. But I have to admit that I also thought such things were possible, before I actually knew what digital painting and retouching was.
Tell them you accept either £20 per hour or £1 per minute for 60 minutes work ;)
That reminds me of a friend who had a flatmate who thought she had to pay only for the time she was physically in the room. One time she went away for two weeks and didn't understand why she had to pay for the whole month since she wasn't there...
This is insane. I can't comprehend how can a school system (and parents) spit out a person who doesn't understand that. Or who thinks "freelancer" means they do work for free.
Load More Replies...A girl who worked for our ad agency once told us about her and her friends renting an apartment off campus when they were college. The toilet started running one day, and they didn't notify the landlord or do anything about fixing it. When the water bill came they all trouped down to the water plant to contested the bill, which was triple what it usually was. My husband and I tried to explain that the water meter records the amount of water going into the house and that's the amount you have to pay. "But we didn't USE the water!!" It was clear that she'd explained this to many people since it happened, and she was just exasperated that we "just didn't get it"! Ugghhh
Makes me wonder if she ever sues anyone for non-payment...? Small Claims Court is easy and effective.
I had that exact conversation when I was working at an IT department. More than once... We used to go on site for support... So many times people weren't happy.
I am an air traffic controller and occasionally get an old male pilot that refuses to take my instructions because I am female. Things get really sporty when everyone in the sky suffers because of one misogynistic moron.
Load More Replies...Terrible. I worked in IT-support for some years, and there was just one girl working in our department. She was quite young, but very bright and really good at her work - and at least twice every week there was someone who didn't want to talk to a girl. She had to transfer them to anyone else. I was the senior engineer, and I told her to always transfer those calls to me and to no-one else. Not only did they always have to wait longer (I placed them last in my queue all the time) and then I listen to their problems and took notes... and THEN I told them that I can't help them and that they need a specialist, the only one that is qualified for their "advanced" problem... and promptly retransfered them back to the girl, who helped them. I didn't really care what problem they had, but when they disrespected my colleagues according to their sex (or perhaps in some cases because of age) It made THEM my problem...
Obviously. Two of them are called Roy Moore and Donald J. Trump.
Load More Replies...I get this a lot working at a car dealership in the service dept. I may not know the answer to the question, but at least give me the benefit of the doubt that I might know it. Just because I am a woman its assumed I know nothing about cars, which is not true.
Sexism in the motor trade is seriously a problem. I work for a motor factor in the UK and occasionally I need to phone suppliers for technical information. Quite often I talk to female technical advisors and 100% of the time they've been knowledgeable about the products they supply and helped me find a resolution to my problem. The assumption that women know nothing about cars is ludicrous, the pretence needs to go!
Load More Replies...You have to admit there logic is flawless, until you get up to the point where you're not getting paid.
This is why I refuse to take phone calls with clients, it's all done on email so I can refer to them to when I said NON-REFUNDABLE.
Shut it with your "Pics or it didn't happen" cult.
Load More Replies...What is wrong with people these days? Expecting to get paid for services not later than they choose - are you crazy? (*sarcasm*)
We're finally dealing with the generation that got trophies just for being there
Load More Replies...In other words..."we didn't want to actually have to exchange money with you for your work."
Yes, that's perfectly reasonable, because in America we have laws for absolutely no reason other than as a suggestion. (I'm being sarcastic)
Also, I read that wrong, too. The CLIENT said he had to use two dvds.
Load More Replies...By the look of all the comments, the majority of people read this the wrong way around.
Haha, glad I'm not the only one who read that wrong at first and wanted to rip into the person who posted for being an idiot.
I have bifocals too, true that when you forget it it can be confusing....
That is not bad, actually. There's worse. At least they realized what the problem was.
I can't imagine this being a "client story from hell". This would fit better with a 30-second-humorous-conversation-with-innocent-client theme.
IT guys emailed us to tell us our internet was down and they were working on it, another time they wanted a screen shot of an error message that came up of the screen apon start up while the computer was frozen on that page...
"Why, of course it did! Legally, we can't discriminate against people named 'Bob'..."
Soon websites fill those forms for you, using Facebook profile, your browser history, etc... to make sure that everything is correct.
It is already happening. For example Google Chrome has AutoFill option.
Load More Replies...Reading all of these makes me think the title should have been "Pathetically stupid clients."
This person seriously things that kind of identity-theft protection software exists? No. It doesn't know if you put your legal name or not. It doesn't.
lololololo dang some of these are making my day better as I can't help but laugh!
Was this Facebook? It sure would explain why you can't find their contacts page.
I had clients that SPECIFICALLY wanted things to be hard to find, so the user have to click and scroll the page, so, in theire view, he/she will see the photos gallery (clothing sales website)
I don't, absolutely don't know how an adult would actually believe that someone would do free work. But then, it's another level where they believe YOU pay to work for them...
I guess this is a certain type of people...? Not the average person?... :D
Load More Replies...Because of people like this, I require payment up front; 50% down payment and 50% upon completion. Even so, I still encounter some bullsh*t like this. Just write it down as a loss and move on...
Yeah, and never give a final design, just a sample with a watermark all over it.
Load More Replies...This client is both a liar and an idiot. One of the worst combinations possible.
This one is so much... I don't have words for this kind of human o_o I can't even understand how does he reason... Did he really think that someone would pay him to...work for him ?! *coming into a hair salon* - "Hello ! I need a haircut ! I'll take 45€ for letting you do that ! Thanx !"
I like his way of looking at the world. He probably sues every restaurant he has eaten at.
FOUR BLOCKS??? That website wouldn't be up for long because someone would see it and tell people that you shouldn't go there because it has FOUR BLOCKS OF ADVERTISING.
She knew how to make and send a screenshot? Sounds like a pretty "technical" person to me. Probably went to a similarly named site.
i had to say something, who sends logos in pdfs ?, that screenshot would have been just as fine as a pdf, since the quality is already f****d up
A pdf is just fine, the client can view it and the illustrator can access any layers or vectors.
Load More Replies...I'd like to think that it is a Millennial thing to not know about file types/extensions, but by experience, people in general are just illiterates on computers.
Interesting. Why exactly would "Millennials" have a problem with understanding different file extensions? I'd have figured that the generations brought up with ever-changing technology as an everyday component (and a necessary skill) would be the ones you'd need to worry about the least. As a general rule I mean. I've met plenty of people younger than me (a newly minted 30) that are less skilled with computers than I am, even back in college. OTOH, I consider smartphones an abomination and operate touch screens like a dog wearing socks. Meanwhile, it seems anyone else from the age of 5 has a lvl. 100 mastery of the damn things. =P
Load More Replies...I used that acronym once as a joke. I had to interfere and explain, because they liked the idea and really wanted to use it as a product name. :-)
The ignorance displayed is staggering. I remember a post on Quora asking if they spoke Latin in England.
Found it! https://www.quora.com/Do-they-speak-Latin-in-England
Load More Replies...Don't be sorry, we have free health care, a leader who doesn't make a d**k of herself every time she opens her mouth and we hate Trump!
Well he may be stupid and a bit racist/ignorant, but at least he's not being a d**k about it?
Im a Brit living in Canada and I get this ALL the time "Are you sure you're English though because you sound South African". I just stare at them and say nothing til it gets beyond awkward and they walk away
I am Hungarian and I could explode EVERY F*CKING TIME when people walk up to me and ask me "ah, your accent, you're for sure from Romania or Slovakia" Why can't they just simply ask where I am from - and actually, wtf business of their is it at all?!
Creating the website that I move on from in less than five seconds.
Load More Replies...To annoy them more, there should also be a moving box, you have to catch, whenever you try to leave the site.
Haha yeah - and sometimes when you do manage to actually click on it it's a hand flipping the bird and a message "Try again bum face".
Load More Replies...In the 90's it would've been fun, but even then they'd call it torture.
This person really seems to understand the concept of a user-friendly interface...
Please don't correct the client again. We'd have less to laugh at if the client starts getting it right! :-D
I meant to say... -> I'd give him the finger. (Slightly sideways) "You mean like this?"
"Ok, I won't correct you. I will be happy to sit here and let you look like a total idiot....."
NG does that stand for NOT GOOD. *rolls eyes at racist*
Load More Replies...Simple! You let them know that they are actually upset about the physical appearance of their store which has nothing to do with how it looks on the website.
Load More Replies...Get a high score google maps contributor/guide to suggest an edit of the name to "Mexican Warehouse" ... it will get approved automatically!
Honestly, I have had to explain this to more than one client this MONTH! Seriously a major issue.
My reply would have been: "I'm sorry, I'm not familiar with that word... is there another word you'd like to use that won't get you sued?"
I find stories like this hard to believe... or I'd rather not believe them I guess. Leaves me torn between realizing there are people in the world that are this racist and keeping my 'rose coloured' glasses on.
Unfortunately, mbergen, these stories are not even the worst examples of what goes on in the workforce... sure, clients aren't bound by any workplace rules or political correctness...but even co-workers throw such "casual racism" language around all the time.
Load More Replies...Can't be the boss because he's black *rolls eyes* I get that he doesn't LIKE black people being in charge of things but how the hell does he not grasp that sometimes they are? Racist AND incredibly stupid, just like the I can't tell if something I say is offensive dude.
I thought it was the word nutter.... I am too innocent for this world...
Oh wow, I feel really innocent now..... I thought the word was "nutter"..... until I read the South park inspired editor's note.
In fairness, anyone who does this professionally should learn how to explain and translate their work to lay people. If everyone knew and understood the details of this stuff, they probably wouldn't have to hire a professional.
Wow, with that temper I'm sure his employees looooove him as well..
Dang, now that song is stuck in my head: "I was justified when I was five, raising Cain, I spit in your eye..."
So am I, get colours wrong all the time, but I'm not a d*nk about it! I kinda find it makes life more interesting, especially when picking out paint with the wife :-)
Load More Replies...Well that's hilarious! XD I would set up a new color palette with this client for further communication XD
There is such thing as a blue spruce. Maybe that is what they meant
This one made me giggle a little. I have trouble distinguishing grays, greens and blues.
Basically, it's too much for him to eat and he needs to shift it somehow xD
I'm sorry, what? That's so specific. I don't understand how or why this happened.
a gift card may have been negotiable but this . . .not so much
"Would you like me to deliver the payment at your workplace or directly at your home? Or at your bank may be?"
This type of situation is my response to those who thing money is evil.
I found it hilarious of how random they are! haha I hope they paid the rest! :P
Actually that was sort of cute... If they have completed the due sum, that is!
*facepalm* But it sounds like it wasn't properly explained when speaking of banners, a web banner and printed banner are different products. Then again, THAT conversation probably would have ended up as it's own post on here!
To be fair, this is not a client from hell, this is someone who is not familiar to these things. The problem is with the company who did the printing.
the printing company: this picture is in small resolution if we print it it will be fuzzy and not possible to read. Client: I am the customer and I want it
He is probably used to being logged in his Google/Apple account everywhere and import all his bookmarks.
... and if we want to be exceedingly fair to the client, we could presume that the client was used to roaming profiles in a domain network.
Load More Replies...Well it should be on the internet, which is everywhere, right?? (sarcasm)
Just as bad as the customer who cant figure out why the internet doesn't work on their laptop/tablet/e-reader 'It works at home'...
To be fair, I half understand this. If you go to google.com, it will look the same on every computer in the world. If you log into your email account on any computer, you can see your own emails.
"Did I mention there is a extra fee for jobs with deadlines under 30 days?"
No pressure Man, but get it done yesterday, is it ready yet? Shouldn't talk a little less and work a lot more?
I am really getting frustrated that we can't see the rests of the conversations. I want to see the workers replies so bad! :D Did he say:"Sorry, but if you don't have the money, you just don't have the work"? Did he tell them to p--- off? Or was he boringly polite? Grrr. Need to know.
Sorry but, if I still have the same expenses, I still have the same expenses. I will cut my hours for you and pick up work from someone who can actually pay me.
And if you don't have the money, I don't have a care in the world about you.
I bet many people reading these cases don´t believe they actually happened, trust me they did, and I´ve seen worse.
Can you please tell me something about this 'print ready' stuff? I dont know much about this...
Load More Replies...Yeah, with an inkjet or laserprinter. Offset print needs other print ready files.
Load More Replies...sadly i believe that film is a documentary of a not so distant future :(
Load More Replies...How would a client know what "print ready" for offset printing means if you do not explain it to them?
Okay that's just horrible. Have the agreement of the model himself first. The rest comes later.
a sober and mentally healthy model agreement
Load More Replies...Who cares? You're violating their privacy. What problem they actually have is not relevant. Give me the name of that social worker, so I'll know whom to avoid.
This guy is in the wrong business. I wouldn't want to be his E&O insurer.
My son’s old job (worked at a psychiatrist neuro-feedback type office) actually was going to make a Facebook page. Nothing wrong with that...but the owner of the company had the bright idea to want to “FB friend” their clients (different from if the clients liked the page). He actually had to explain why that was all types of nope, nope and nope.
Just say that you have to have a signed model release from each of them. Pretty sure the problem will resolve itself.
how? make a captcha-like test of a picture of an orange and Trump and make visitors to choose which they have more negative thoughts on?
I laughed a lot... I must confess i'd choose Trump over the orange as for bringing negative thoughts...Eventough i'm not a muslim, but i guess he consider that every people who would not like Trump is an actual terrorist and dangerous people that endanger the security of the glorious nation of America.
Load More Replies...That took a dark turn... Almost looks like a script from a "Cyanide and Happiness" comic
Please would you also set up a feature that lets people know what the website owner is like? I'd hate to accidentally use their site!
At least this client understands that files have a size. Tell that to all these people sending insanely large attachments and replying to emails with attachments always with them kept.
This is why I resize to "medium" when sending pics to anyone but my mother, since she actually prints out photos and needs the higher resolution.
Load More Replies...I always love it when the client talks like an expert about the products of a full time freelancer, who is clearly fully aware and skilled of what they are doing.
I had the opposite problem in the military. One of the regulations (with graphics) was as Word doc so ridiculously large that it could not be e-mailed, burnt on a DVD, or anything. I sat down to figure out what was going on...yup, each and every one of the graphics was a BMP file.
I can understand that you can fool a teenager with $20 extra. ...Probably not a full-time freelancer
Couldn't fool me with it, I'd wanna get paid the original amount.
Load More Replies...Still think the same. Cheap client wants first class service but will only pay for coach. And that's giving him charitable intentions.
I'm confused. They're talking about staying up all night to work, but the conference call is in 18 minutes.
its so true. they need a little power trip and to feel like youre their b***h, then they are happy
Load More Replies...In all fairness, it can be very frustrating trying to use a technology you don't understand. At least he was honest about his lack of understanding, rude yes, but honest.
then he shouldnt be using it but paying someone else to use it.
Load More Replies...If you don't already know which version of Windows you're using, it might be difficult to find out what version you're on if the computer doesn't work. If it doesn't boot, you can't log on to check the system info.
The very few times I got support calls like this, I asked if there were someone else nearby to have the issue explained by someone with a different state of mind. It usually helped in getting the necessary description of the problem, even if the other person was less interested in computers than the customer calling me.
I can't tell what's worse.. these clients or some of the ppl leaving comments lol
Love tax free exchange economy. I would take the deal, but ask which parts of the meat.
there are places this works. i used to pay the doctor in goat milk and the dentist in landscaping but that is rare
I’ll trust a man with hands rough from hard work than a man who’s never had a speck of mud on his shoes.
My father was a panelbeater ( As in repairing cars bodywork by hand ) in a rural area. He often got paid in a combination of cash/cheque and a whole sheep or side of beef.
If they can somehow send food through inboxes, I would like to order a Double Whooper.
Well...to be fair, the use of the word spam came from a Monty Python sketch about the SPAM meat...sooooo...
It's mostly dogs who like spam, so not much.
Load More Replies...Well... Extra points for asking a straightforward honest answer, I guess?
"Oh... do you know someone as good as you, but cheaper?" "Your mom."
"No Mr. Trump. Oh that's not your name? Sorry, could have fooled me."
Bill him hourly for the time you will be spending on creating a time machine ;)
Dammit, EvieNiffler....now my coworkers think I'm insane from laughing like that....
Load More Replies...Does it also happen to be transparent and wide? Great! Here is the lettering: "A MORON WORKS HERE!"
I'm gonna be honest here: I'm pretty much OK with a floating notebook myself
Okay, fair play. The moment someone send you a photo with him and a crack cocaine pot, you can pretty much expect all kinds of answers.
That might have been a deliberate CC, to make certain that they wouldn't work together again. Nasty, though.
Well the first term is obvious and common, but I wonder what the q *** r is :D
Well google variations of words that mean happy, and find the one that starts with a q and ends with an r, and is 5 letters long.
Load More Replies...Dunno - they are making every effort to save money :)
Load More Replies..."i'm a freelancer, sir. I, too, runs a small business. I work for free for you. Do you have any idea how much of a sacrifice that is to my small business and my well being? working, for free... you know... not funny. "
I once had someone argue with me over the cost for the SMS she sent me.
That's his problem. He has no business expecting suppliers to make sacrifices for his business.
Horrible client, but make sure the contract has everything perfectly written out. That way they can't rat out of something.
I wonder if they try this in stores? "I gave myself a discount, I'll end up losing this pen after a week." "I gave myself a discount, I'll only wear this shirt once." "I gave myself a discount, I only have half the normal number of teeth to brush."
I would have continued with something like the following: "Of course not. I am not planning to use it. You will have it all returned within the work you ask me to produce for you." Then again, I would not really want to work for a distrustful client like that.
yeah fair enough they would have been fine targeting baby clothes at people without kids
Seen that before, the client said since "he did" all the work (of answering my questions) he shouldn't have to pay me full price...
Lmao... The fact that most of the 4GB was already used is hilarious!
Why people think we Mexicans would charge less than professionals from other countries??? I am a freelance translator and agencies from Europe expect me to charge less than European and American translators. No way!!
Because your cost are lower! I'm pretty sure your office rent is lower then let's say the same size office in London or Seattle. In Ottawa a mechanic charge between 80 and 100$ per hour, and live in a small condo that he paid maybe 300k. In a short 45 or 1 hour drive outside town you can find equally qualified mechanics that will charge 50-60$ per hour, just because cost of property is lower, a real house being 200k
Load More Replies...Sounds to me like that would be a blessing to not hear back from them again.
The "hate" for Comic Sans is kinda internal "elitism" of the designer world. Everybody else loves them or is indifferent to them, only designers hate them. They deem it not professional..but.. it's subjective, you can not decide what is "beautifull" on internal factors (internal meaning supported by designer field specific notion only).
It has the word COMIC right there in it. That should tip you off to where it is appropriate. (Hint: Not in any situation that is not specifically a comic - and only then as a last resort.)
Load More Replies...Sans and Papyrus will never be the same after Undertale
Load More Replies...His stuff will actually be accessible for dyslexic people, good for him not being a snob like everyone else!
The client could possibly be biased from hearing about (unwanted) internet traffic making sites slower. Might have been avoided by saying "customers" instead of "traffic". Technological terms are rarely the clients' strong side.
Seriously though, Search Engin Optimization is 90% paying the maitre d' for the best table...
or you can just put a tag randomizer at the top of the page
Load More Replies...I had a client ask me to set up his website with a "last updated" note at the bottom that always listed the previous day's date -- I thought that was pretty clever
Let's see... how to inform the customer that services targeting Google is a separate category which costs a bit more to include in the web design.
My customer support colleagues and I used to joke about all kinds of flat stuff (pizza etc.) we would love to be able to fax to each other. Then again, we knew we were joking. :-O
Flavored inks, a picture of a pizza that tastes like a pizza ... the texture would be off though ...
Load More Replies...To be fair to the client, they are likely not very tech savvy and need to do it the only way they know how to express what they want. It is still a challenge to handle a non-digitized format.
I don't understand why this is a problem. Designers want to have clear visuals of what the client want.
old school. But, hey, why not. At least the designer will know exactly what they want.
Actually, that sounds like an excellent way for the average client to work on the design.
I would definitely not want to be one of "them" with their racist attitude.
This must have been the line of thought that made Trump set Ajit Pai (an obviously tech-clueless lawyer) as the chairman of the FCC.
That's when you reply "I'M Indian." regardless of your actual ethnicity, just to shake him up. (if this is on the phone)
I suppose that is more tactful than the first thing to come to my mind. "Nail it like the Romans?"
Load More Replies...screw these kind of religious people i SWEAR! god is their answer to everything so they never take responsibility for their actions.
Dude, isn't all of this not paying illegal after a point? I don't know all of ur job, but it seems like u are supposed to be paid a lot and usually get jacked. Ur losing a lot of money, man.
I would have replied "You too receive a message from God? Mine said "don´t ever work for free"!
Not really a problem, more like a difference in expectation. The tech may be thinking that it could be urgent and that the upload would need to be available online within the hour, while the client only wants to know when they could download it and ship it on a USB key or any other practical storage unit (and when they would be able to calculate their own shipping time).
Load More Replies...to be fair, i would not be offended and it would make a dull day brighter
i dont see a problem here, maybe they want to design the bedroom or something ?, and the client did asked politely, just think how it would be if they didnt asked and you did not know who is in the video ...
True, especially as we know that the porn industry has often been at the forefront in web development on high quality sites. The client might want to use something non-pornographic based on technology they had only seen on porn sites and could not come up with any better examples.
Load More Replies...If what you want is getting DPed on the back seat of your car, then SURE!
Thumbnails, slideing photo galleries, popups and of course video "frames" when you move the mouse over.. just a few things that appeared on pornsites first
I gotta give props for outing himself/herself
Load More Replies...I can relate to this as a VO artist, when I stopped myself just before calling the German client a "Grammar Nazi" (It was meant to be a compliment).
BAHAHAHAHAHAHAHAHA!!! (I guess. I shouldn't laugh so hard at this - being German - but I can't help it.
Fun thing - he probably won't even notice or think you made a typo. All your angsting and accidental-deliberate misspell for nothing.
Once I sent to my Chinese student a message that contained words "Keep up the good wok!". I w anted to die once I realized.
you cannot educate people like this. they will just think you are insulting them.
Load More Replies...I'm so confused. I don't even know what the client is attempting to explain.
Could have been a case of a client recently having a new display screen installed with HDMI cable connection while being explained that the HDMI would ensure better quality images.
Load More Replies...As an average person in their early thirties, this is the first one I've found so far that I wasn't able to understand what was wrong with the client's request just by reading it. I know what a JPEG is, but don't really understand what HDMI EPS is.
I first read this as "Don't go all unicorn on me!" and it made about as much sense.
I read it as "Don't go all onion on me!" and got really confused for a couple of seconds.
Load More Replies...Obvious sign that this client is not used to doing legal business deals.
Looks like a straight-forward request to me. The only "challenge" would be updating the website, which would need to be the complete site on CDs as well, discarding the old CDs.
I haven't encountered this in years, but I have had to do this. Which is fine if it's a fairly static resource type thing. The main issue for me was learning how to get the CD to auto-launch on load since people expected that.
i do do you a website on a cd, no problem, Iveta & the above developer, before you want to sound all smart and that think that there might be people that need education ( not unlike yourself) and they do not have access to the internet, you know like the vast poor regions of this planet we have to share with you
Load More Replies...Clent: I prefer iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii the one you sent is too fancy.
Load More Replies...This, I kinda understand. I mean, you wouldn't send a PSD to someone who doesn't use the kind of software that can open it. Clarity would be nice, though, vs guessing what this guy's idea of "fancy" is.
Could be a case of the client not knowing how to explain that the logo needs to be dynamically resizable, but only as long as it stays smaller or the same size as the letters.
Load More Replies...some of us learned to touch type on an old fashioned manual type writer. Worked with someone who was amazed I didn't use the numbers on the side of the keyboard...they didn't exist when I was gaining keyboard skills
If they're the worst clients you've had to deal with, be grateful. How about clients who customise software, insist that they haven't (because that's breaking the contract), and make you try to re-create the problems their edits created using your version of the software (which is the same as the version shipped to them). Meanwhile making frequent abusive calls complaining about the lack of progress etc.. And they don't even have the grace to apologise or thank you when you finally prove the cause and give them a solution.
Load More Replies...Do they think the words are just gonna start coming out the side of their monitor???
Well, many years ago I saw someone using an outdated text editing application and had actually manged to remove the tabulators and margins, making the text actually continue past the WYSIWYG paper area in the editor. Such cases make me believe even the weirdest end user behaviour reported by other technicians.
Load More Replies...I don't understand how this could be considered a client from hell?
Probably because it would just be a lot easier to display the address of the company on the website, instead of going through this charade. Would probably get them more business, or potential employees. For example, if I were a potential customer, I'd do thorough research on a company before I decide to do business if I am unfamiliar with them. First thing I do is a Google search. If that fails to yield an address, then I check the website. If none is there, then it looks sketchy to me. Would you give a business that you're unfamiliar with your email address? Especially when you can't even see where they are located in your area?
Load More Replies...We have a racially diverse customer base but apparently not a racially diverse workforce. I guess they forgot to ask their token African American emplyee. *rolls eyes*
A black person once said to my mum, You ( meaning white people) go Red when hot Green with envy Pink when hot Brown when tanned Etc had a few more colours Yet you call US coloured. He did say it in good humour
My mom has been saying this quote for 30 something years too. It's been around quite some time.
Load More Replies...colored people love color. non colored people dont like them? <.<"
...and we need the instructions for the product we haven't made yet.
Yep, I'm a tech writer. That's actually not an uncommon request.
Load More Replies...This is another one where I don't know the lingo enough to understand what is wrong. I don't know exactly what a Corporate ID and Brand Manual is.
Actually, if JPG evolved only slightly it could include Alpha. RGBA ... but, then it would be a PNG.
@Alberto You need a format that is designed to handle it, like PNG or GIF. JPEG doesn't support transparency.
Fun Fact: An Australian company sent data in two ways between it's branches, one by the internet the other copy by carrier pigeons with flashdrives on their legs. In 2/3rds of case,. the pigeons got there ahead of the internet.
Load More Replies...Wow... a browser-free OS. That is very old, especially for computers.
Go to a mall on a Saturday and then come back asking that....
Load More Replies...When I think of the complexity and intricacy of Chinese characters, that comment is extremely funny.
Hmm,Japanese here.English letter tends to be so small compared to kanji on internet.Racism aside,(I think all races have same field of vision.)I hope English letter on websites be bigger.and This client sucks.
Load More Replies...*open-mouthed stare with twitching left eye* WTF is wrong with these people?!
Like people who yell to talk to someone who speaks a different language.
Yes, I have seen several of these, mostly in the last 4 pages.
Load More Replies...So you are going to waste peoples time with repeat content on the same list?
I never cease to be amazed at how stupid some business people are. If they saw themselves as they come across, they'd go and hide in a cave from embarrassment.
I hate these multiple pages posts that rearrange according to votes. Never know if I saw everything, because it messes it all up when I skip to next page.
I have been working for 12 years at an internet services company doing pretty much all that is described in those posts (website designing, image retouche, hosting support, etc). I can relate to each one of them, I stopped reading on page 5 because I was going to punch my monitor. This job can drive you crazy, literally...
Exactly. They expect to be paid for their work, but cannot believe you have the audacity to expect the same.
Load More Replies...I get so mad at these, I can't finish the post. I've been a freelancer and lost thousands fo Euros due to 'bankruptcies' (after which the company miraculously resurfaced) and it created so many problem for me. I hope these selfish thieves get what they deserve.
Somehow one of those "people" got into the presidency in the U.S.
Load More Replies...perfect examples of why I don't do graphic design anymore. This stupidity and cheapness was (is) debilitating. My face always used to hurt from the constant face palms
This is awful. These people aren't just stupid but often immoral. They lie and cheat and think they should get something for free--and be grateful for it. People can live on free
And this is why when people say I should work with computers I say no. My god, the racism and sexism and downright stupidity in these posts is unbelievable. I understand if someone is confused by the tech side of it but when they arrogantly think that they are right and you are wrong is ridiculous and wastes way too much time.
Today I have learned that I could never be a graphic designer because I would say some pretty awful things to most of these clients that would probably lead me to be fired. On the plus side, other designers would think it an amazing site to behold. Totally worth it.
Damn some of these people need to get their heads checked. Or just get smacked in the head. Why would you even think all that work would be for free or that it's ok not to pay people for their services. And why be so rude... or stupid...
And some actually run their own business... Just how???
Load More Replies...I worked tech support for a restaurant reservation software company. We get a restaurant call us because their system wouldn't connect to the internet. They try to talk them through power cycling..he refuses to comply and demand we send a tech out. We told him that his contract clearly stated that his internet issues were not something we covered. As a courtesy to the owner of the chain we decided to help him test something simple. Next day, different person. They want a technician out ASAP. We tell them no and tell them to power cycle and offer to walk them through it. They refuse.....Next Day, Different person...same scenario. We copy the names of everyone we had spoken with. Last day, Gordon Ramsey calls. He asks why his s**t wasn't working. We explain what needs to happen. He cycles the router and modem. Comes back on line. Asks for the people we spoke with. Fires them all loudly with us still on the line. Thanks us. Hangs up....One of the best.
I hate these multiple pages posts that rearrange according to votes. Never know if I saw everything, because it messes it all up when I skip to next page.
I have been working for 12 years at an internet services company doing pretty much all that is described in those posts (website designing, image retouche, hosting support, etc). I can relate to each one of them, I stopped reading on page 5 because I was going to punch my monitor. This job can drive you crazy, literally...
Exactly. They expect to be paid for their work, but cannot believe you have the audacity to expect the same.
Load More Replies...I get so mad at these, I can't finish the post. I've been a freelancer and lost thousands fo Euros due to 'bankruptcies' (after which the company miraculously resurfaced) and it created so many problem for me. I hope these selfish thieves get what they deserve.
Somehow one of those "people" got into the presidency in the U.S.
Load More Replies...perfect examples of why I don't do graphic design anymore. This stupidity and cheapness was (is) debilitating. My face always used to hurt from the constant face palms
This is awful. These people aren't just stupid but often immoral. They lie and cheat and think they should get something for free--and be grateful for it. People can live on free
And this is why when people say I should work with computers I say no. My god, the racism and sexism and downright stupidity in these posts is unbelievable. I understand if someone is confused by the tech side of it but when they arrogantly think that they are right and you are wrong is ridiculous and wastes way too much time.
Today I have learned that I could never be a graphic designer because I would say some pretty awful things to most of these clients that would probably lead me to be fired. On the plus side, other designers would think it an amazing site to behold. Totally worth it.
Damn some of these people need to get their heads checked. Or just get smacked in the head. Why would you even think all that work would be for free or that it's ok not to pay people for their services. And why be so rude... or stupid...
And some actually run their own business... Just how???
Load More Replies...I worked tech support for a restaurant reservation software company. We get a restaurant call us because their system wouldn't connect to the internet. They try to talk them through power cycling..he refuses to comply and demand we send a tech out. We told him that his contract clearly stated that his internet issues were not something we covered. As a courtesy to the owner of the chain we decided to help him test something simple. Next day, different person. They want a technician out ASAP. We tell them no and tell them to power cycle and offer to walk them through it. They refuse.....Next Day, Different person...same scenario. We copy the names of everyone we had spoken with. Last day, Gordon Ramsey calls. He asks why his s**t wasn't working. We explain what needs to happen. He cycles the router and modem. Comes back on line. Asks for the people we spoke with. Fires them all loudly with us still on the line. Thanks us. Hangs up....One of the best.
