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"The customer is always right," reads customer service rule number one, popularized back in the early 1900s. Is this slogan truly correct, though? I'm pretty sure that anyone who's ever worked in this field has had the pleasure of encountering at least a few customers that were being rude to them for no apparent reason. I mean, we've even made a list of times customers acted like total jerks and got shamed for it.
And even though in such situations, the staff are expected to suck it up and stay collected, there's always a sneakier and a more subtle way to get back. Recently, TikTok user @officialtbw asked fellow customer service workers to share things they've done to a customer who has been rude to them, and started it all by revealing how he sometimes gives people cold butter instead of room-temperature, because he knows that cold butter will rip up their bread. Since then, thousands of TikTok users have jumped on the bandwagon by sharing their own little stories.
Without further ado, Bored Panda invites you to look through a list of some of the funniest, most savage and passive-aggressive ways customer service workers have gotten revenge on impolite customers. Don't forget to vote for your favorite ones and share your own stories in the comment section!
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#1
someone paid me $17 in change while laughing to their friend that I'd have to count it so I lost count 6 times right as I was about to be done countin
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#2
As a delivery driver I once spent the entire drive en route to a chronically rude customer's house shaking the bottle of soda they'd ordered
#3
I took a deep breath and was extra nice to them. They were so triggered but sounded insane complaining to my boss about how nice I was being
#4
when I was a teacher I had a parent was constantly rude. I told her her baby started walking so she missed her first steps
#5
Under blend their smoothies so the little chunks block their straws
#6
I'm in heating & air and if they're rude...I tell them it'll take 3 days to get the part for their heater..even though I have the part. be cold karen
Anna roberts 3 years ago
Worked at a Wendy's in HS. Do not piss of the people while ordering at the drive thru. JS
#7
Sprayed fart spray in the isle because they didn't wear a mask and cussed me out when I told them we required a mask
#8
When I was a cashier if anyone came to my register on the phone I always talked to them loudly to make it harder for them to talk on the phone
#9
allow them to put their card in to pay and hit escape so they have to do it again. repeat until I feel better
#10
If they threw their money at me to pay, I'd throw their change back at them, smile and walk away
#11
I “accidentally” forget to take the sensors off so they have to come back and I can waste their “precious time”
#12
Be nice to the wedding photographer. If you're not I include all the awful photos of you & sometimes even add some weight in photoshop
#13
booked their airplane seat on a 10+ hour flight right next to the bathroom
#14
Used to work at a grocery store, if people were extremely rude to me I would squash their loaf of bread in my hand while packing it in a bag
#15
I put extra, extra hot sauce in their salsa then do not refill their drinks
#16
If someone was being very rude to me I would save their number at the end of the day and put it in insurance offers and stuff so they would get calls
#17
I worked in the drive-thru at a Wendy's. rude people got broken straws for their sodas. because nothings more annoying than a cracked straw
#18
she payed me in ones.... i checked each and everyone up to the light
#19
Sometimes if they get kids meals, I'll give each one a different toy so maybe the kids will fight over it and annoy the parents
#20
I've given a tip back and said “ you clearly need this more than I do”
#21
I work at a deli and when I customer is being a Karen I'll squish the cheese together after I slice it so it's impossible to separate later
#22
One time I gave someone their 99 cents change back in nickels and pennies because “that's all we had in store at the moment”
#23
I put them on my “don't take cake from her” contact list so when they call, i always tell them I'm booked
#24
I worked at Verizon and I would make sure a little dust got under their glass screen protector on their phone
#25
give them decafe espresso shots
#26
I work at a restaurant and I made a lady wait the entire 40 minute wait time we quoted her even tho her table was ready in 20 minutes
#27
I used to work at a coffee shop and if someone was rude to me, I wouldn't stir their coffee so that all the sugar would just sit at the bottom!
Graham Baker 3 years ago
or you could over-sweeten their coffee. because they could stand to be a whole lot sweeter.
#28
Grocery store worker here and when rude asking To see if a product was in the back politely told him it had been recalled cuz people died
#29
I used to purposely put the french fries at McDonald's upside down so it would spill as they pulled them out
#30
Nonchalantly break their candy bars in half as I bagged them
Average Grizzlies Fan 3 years ago
If this is Kit Kat or Hershey then you are helping them, any other candy and it is just what they deserve
#31
Not offer whipped cream on their hot chocolate because it's the best and they're the worst
Average Grizzlies Fan 3 years ago
I'm honestly not a huge fan of whipped cream. I know a lot of people that love it though; it's always the most popular thing with the Thanksgiving dessert.
#32
I don't say a word to them and the person after them I'm alway extra and hyper with them. the look back like huh
#33
If a customer spells their name out to me rudely, I spell it wrong just to make myself feel better
#34
When I worked at a grocery store & ppl would throw their money onto the moving conveyer belt instead of my open hand, I'd let the belt eat the money
#35
I work at a bqq restaurant and someone ordered $150 worth of food with no tip and I “forgot” all their bqq sauce oopssss
#36
When I worked at McDonald's and rude people would ask for extra sauce, I would give them pancake syrup
#37
In a hotel... put them in a room above the parking garage entrance/valet. Also scheduled 4am wake up calls
#39
I'm an ultrasound tech...I used the COLD gel even though we have gel warmers
Daisy Chain 3 years ago (edited)
I feel like this is a bit rude, as it's someone's body you are being rude to. Also, if it's a pregnant lady, as a women, I know that hormones tend to skyrocket when we are pregnant.
#40
Leave them on hold..... for a long time.... and then *accidentally* hung up and turned off my phone for lunch
What do you think ?
Caroline 3 years ago
Some of these are funny and revenge is sweet, I'm just not very amused if someone is being stressed. When I'm upset or having a really bad day I can sometimes be rude, but when I calm down a little I'll apologize (if I'm still there, say like McDonalds, I'll go back to the cashier to apologize) for my behaviour. Everyone can have a bad day or be very stressed. I would feel really stupid if I did something mean to a customer in secret, only to have the customer apologize later.
Candy Rae 3 years ago
Its not ok to be rude but its also not ok to mess with peoples orders/ sabotage stuff aka not do your job. Id rather be the better person.
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Candy Rae 3 years ago
I think this article is somewhat harmful. Its one thing to be petty in your personal life but i dont think i want to celebrate people purposely do ing a crap job because someone was was a bit rude. Lower yourself to their level...does that make you a better person? I like the " act super fake nice so they cant complain" thats the only one i would do.
Ray Lebowski 3 years ago
Some people just don't get it when you're overly nice, trying to make the point that they shouldn't be jerks. Sometimes you have to hit them twice with a 2 x 4 before they realize it's wood.
Load More Replies...
Zoe Snyder 3 years ago (edited)
My mom works at a Starbucks and she regularly gets a lady we've dubbed "Patricia". Patricia will order a frappuchino, drink the whole thing, and then come back into the store saying that the drink wasn't sweet enough. She comes about 3 times a week. Once, my mom was working the drink station and she purposefully pumped a crapload of syrup in there just to piss Patricia off. Patricia didn't come back for 2 weeks after that. Edit: I don't understand why I'm getting downvotes, because my mom works for almost minimum wage on a regular 9 to 5 basis. Also, Patricia will criticize and not even drink her drink anymore, my mother says it's a control thing, and Patricia is just being a big nuisance.
Caroline 3 years ago
Some of these are funny and revenge is sweet, I'm just not very amused if someone is being stressed. When I'm upset or having a really bad day I can sometimes be rude, but when I calm down a little I'll apologize (if I'm still there, say like McDonalds, I'll go back to the cashier to apologize) for my behaviour. Everyone can have a bad day or be very stressed. I would feel really stupid if I did something mean to a customer in secret, only to have the customer apologize later.
Candy Rae 3 years ago
Its not ok to be rude but its also not ok to mess with peoples orders/ sabotage stuff aka not do your job. Id rather be the better person.
Load More Replies... Candy Rae 3 years ago
I think this article is somewhat harmful. Its one thing to be petty in your personal life but i dont think i want to celebrate people purposely do ing a crap job because someone was was a bit rude. Lower yourself to their level...does that make you a better person? I like the " act super fake nice so they cant complain" thats the only one i would do.
Ray Lebowski 3 years ago
Some people just don't get it when you're overly nice, trying to make the point that they shouldn't be jerks. Sometimes you have to hit them twice with a 2 x 4 before they realize it's wood.
Load More Replies... Zoe Snyder 3 years ago (edited)
My mom works at a Starbucks and she regularly gets a lady we've dubbed "Patricia". Patricia will order a frappuchino, drink the whole thing, and then come back into the store saying that the drink wasn't sweet enough. She comes about 3 times a week. Once, my mom was working the drink station and she purposefully pumped a crapload of syrup in there just to piss Patricia off. Patricia didn't come back for 2 weeks after that. Edit: I don't understand why I'm getting downvotes, because my mom works for almost minimum wage on a regular 9 to 5 basis. Also, Patricia will criticize and not even drink her drink anymore, my mother says it's a control thing, and Patricia is just being a big nuisance.
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