I think this article is somewhat harmful. Its one thing to be petty in your personal life but i dont think i want to celebrate people purposely do ing a crap job because someone was was a bit rude. Lower yourself to their level...does that make you a better person? I like the " act super fake nice so they cant complain" thats the only one i would do.

I had these two annoying regulars while working at a poolside cafe. They were loud, rude and never obeyed our rules ... like not putting drinks on the edge of the pool table, not smoking at the table (that was almost 30 years ago) etc. So I was always polite to them ... but no more. When they were back, other regular customers came, whom I greeted warmly, we made short small talk, exchanged compliments and I smiled warmly the whole time. When the "annoying guests" paid, they said I would never get a tip from them because I was never so nice to them. I just put on my "customer smile" and said: This is how I treat guests who I like because they are always nice ... as opposed to both of you!

Okay so BF posted a thread not long ago on how petty people can be and shaming them for wanting revenge on actual offensive acts. But it’s perfectly fine for people in service to break all the rules of civility and decency just because they didn’t like the tone a paying customer used? Granted, some of the cases the revenge might be called for but often, things can be resolved in a civilised manner without resorting to petty, childish behaviour exemplified in this post. Badly done, BF.

There is no end to rude people. I know, I used to work with the public. I didn't do anything except get slow and if necessary.......slower.

All of these are about the lack of power we have when we are looking after or serving others. Those small acts of vengeance allow us to remain sane while we carry on. It's a sad world where those who are being served in eateries etc feel they have the absolute right to bully people..

Parents had quite a big house, when people phoned and were rude I would never know if someone was in. I would have to go and see if I could find them, even if they were standing right next to me. I worked as the lowest ranking office wallah in the civil service, but had to order the stationery, including loo roll. One of our offices was closer to naval stores than to us, so they often got stuff from there...until they discovered that I ordered soft, absorbent loo roll. If they offended me, I made them use the Izal Medicated navy issue stuff. Power.

(Warning There Is Cussing)All these people are saying that "Some People are just having a bad day and you shouldn't do this" well let me say this, they work for shitty pay and all that ask for is not to be treated this way. Yes I agree some may be petty but you know what..thinking you are above a random guy just trying to get paid.So before your small-minded head goes to downvote just think of all those people working at shitty jobs getting treated poorly and sometimes even get hot drinks(there are videos of Karens throwing their coffee at a starbucks employee ) thrown at them that are just being "petty"

Please do not Fck with peoples food. The main point of these "revenge" actions is to make the cust svc rep feel better. I worked customer service for way too many years and met more than my share of "karens". Extra sweetness can work well, but for me the best revenge happened after they were gone... the nasty things I could have said or done and many times I got totally ridiculous. I got satisfaction and the release of the tension, and the customer could only complain about my niceness.

A guy pulled up to the drive thru five minutes before we closed, and started being an asshole before I even took his order, yelling about how much our service sucked and how slow we were. I let him wait the five minutes until the automated "I'm sorry, but we are now closed" came on.

So people are still just assholes...got it. Kill them with kindness. It works, they literally get mad that you are being nice and you don't even have to be a bad person!

Uncommon Boston

Uncommon Boston

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Don't expect employees to break the rules or stores to lose money to please you. When extras are offered, it is an exception, not policy.

I work in customer service. Most people can be talked down or turned around or just shoved out the door as quickly as possible. Also, some people are just perceived as being rude because YOU are cranky and have had a rough day. So maybe save your energy for something that isn't going to get you or your company in trouble.

People need to stop acting like this. Being petty is funny , but not when it's serious . If we all just go around with the attitude that if somebody does something wrong , then so will I . Turn the other cheek. Be the bigger person . We need to stop praising this kind of toxic behavior

Unfortunately, these nasty retaliations are often used in response to personal prejudices against other races, ethnicities or even perceived social class. Better to let karma take over and not lower yourself to behave badly.

Passive aggressive behaviour is idiotic.

Alot of these sounded like they weren't out to get even - but to be really mean ... and proud of it! Sad.

As they leave, "Thank you so much for your patience." or "So sorry you've had to wait." said to the next customer in line, in a tone of commiseration.