The amount of people who don't use "please" or "thank you"

We used to get people (back in the old days) asking if they could fax us a cheque. The standard response was "only if we can then fax you the goods".

Next line. "Before you fill out the application, ask how much the job pays. Then you'll understand why we're short staffed."

Heck, I've been yelled at by a middle-aged white lady for things that were wildly outside the services we even offered in our department.

.It's okay if a middle-aged woman of any other ethnicity yells though.

Why is her race relevant?

I've said this before, if you have to rant because the company sucks, explain to the customer service person first. Chances are they think the company sucks, too. But always let them know they are not at fault, because they aren't, and whatever your complaint is, it is above their pay grade.

My colleagues and I, have had people shout as us because apparently we should change the company rules. If they want to hack the backhouse and our till system just so they can get a 3rd packet of pain relief, they're more than welcome too.

I was yelled at by a middle-aged white lady for asking if she needed a new mask (during Covid, in-store requirement) because she was holding the straps like they had broken and we had stacks of them to hand out. Apparently she was TRYING TO BREATHE! (Holding the mask away from her face, defeating the entire purpose of the thing in the first place.) I had dealt with enough mask related nonsense at this point not to bother saying, well, can you do it into the mask if you're going to stand near me?

So this post is about white ladies, imagine if these comments were put another way........

I have been having plates of food thrown at me because the portion wasn't big enough

Decades ago I was working as a bartender for a tiny bar in Seattle. My only customer, a regular who was a middle-aged white lady, went from 0 to 60 in about a minute, screamed at me about looking down on her, insulting her and gossiping about her. She emptied all the change out of her purse & threw it at me then stomped out leaving me very confused about what set her off (we were talking about current fashions) and glad she hadn't thrown her drink. I kept the change behind the bar for a few weeks as suggested by my boss. Next time she came in, it was as if nothing had ever happened so my boss said I could keep the money (about $4-5).

It's true. It's damn true.

Doesn't matter how many signs you have some people just won't read them

Trust us. If we say we don't have any out the back then we don't have any out the back.

This kind of thing is the only weapon we have against being treated like garbage without losing our jobs. Rude people don't seem to always realize this. Every customer service person has some sort of influence over the customer's experience and can and usually will use it to some degree. At the hotel I work at I know which rooms are used the most and which aren't. I know what rooms are quietest, where the wifi is best, and much more than people realize. "Oh, you think gays ruined 'your' country?" *turns off wake-up call. "Have fun leaving 2 hours late for that wedding!"

"How come you have to work so late Christmas Eve" said by person shopping at 5.30pm on Christmas Eve. I wonder?

It’s good to know that this is not appreciated. I always assumed the opposite.

Then I'm sure you won't mind going there to make this purchase. Have a great day!

Although TBF I was recently in a self checkout where if you made one mistake it would lock the terminal and a clerk had to be summoned to clear it. No backsies for you!

I've been freaked out by all generations pretty equally. Mostly it's older people during the day and somewhat younger after 4 pm. during the rush hours.

What do you do if a young person says that.

A customer's mother was staying in the home and felt it was her place to tell me and my crew how to do our job. I attempted to explain I was fulfilling the contract her daughter signed, but she demanded to talk to the supervisor. Well, you're speaking with the owner right now, so you can either let us finish or you can explain to your daughter why we left early.

That's *crazy*

I do this all the time. But not by $110 but 1 or 2 items. Even with a calculater going. But I live check to check and I am disabled and have a fixed income. Also it's an inconvenience to most But an embarrassing moment for me every time.

I wonder who this guy is. He's in so many memes.

Because there's a stack of 50 scripts ahead of yours that isn't here yet!

Just being out and about, I've had older ladies come up to me just to talk about their very personal ailments and what they're doing to treat it. Some just want to rant. One lady just sat beside me, yakked and yakked, nonstop. I had my earphones in. I attempted to say something but she cut me off. Seems like she didn't mind it was a one-sided conversation. Then she got up and left and thanked me for the listening ear.

WOW, get over yourself. Those people work their butts off with lots of scripts every day.. usually with 1 pharmacist and the rest are techs that to my understanding a pharmacist has to be there for them to fill any scripts.

Staff shouldn't take that so personal. Never know what's on a customer's mind and what is going on in their life. If you get silence, just take that as your answer that they don't feel like small chit chat, or even a "fine". The silent customer may even feel a bit bad later for not saying anything, or remember you from next time as the nice cashier who spoke to them nicely.

Nasty blizzard in NoDak in '65. Snow over the tops of cars. Streets covered 6 feet deep. My distributor cap was packed with snow. Local bottle shop sold out in 8 hours. College town.

Unless the customer knows the store is short staffed, it is a reasonable question. Many times someone is merely stacking shelves and can be called up front.

In about 12 hours, go ahead and have a seat. 😂

Hell's Bells! 😳

It's a crucial but challenging skill to know how to get customers moving along without making them feel bad. It's okay to tell them firmly but nicely "Sorry, but I do have to get back to work and serve the next customer. I'll see you next time. Take care." I've found the elderly people can get so lonely and need that social interaction, but they get carried away and forget they're talking to employees on the clock. They haven't forgotten what it means to be at work and will understand.

Want to complain about the prices? Write to the pharmaceutical company. They are the stupid idiots that set the prices out of reach for poor people to afford their medications.

LOL movie money

She even has fuzzy slippers.

I had a lady when I worked at a gas station in a vacation town accuse me of filling her gas tank with water. When I told her there was no way she said “I live here full time!” Ok. I work at a gas station how far away do you think I commute for 10$ an hour? Then when I told her I couldn’t refund the gas because it was in fact NOT Water I became a racist because I am white and she was black. Worst part was that she had her 9/10 year old son with her who was obviously mortified, he looked at me helplessly and just shrugged.

Customers at the front of my shop. (Bottle shop for those of you playing at home)

‘sexual pins’?

Awww, "photo department in a pharmacy"... I'm getting the warm and fuzzy nostalgia feels. Gosh, it has to be 20 years since I've seen that around here.

Or they don't even put a teal name on it, or some random initials...not a mind reader sweetheart.

Lady, whadaya want me to do? I can sell you reading glasses, sunglasses, but there are no eclipse glasses.

It's a sign of the lines we live in.

I REALLY hate self-check out

My wife and I were at the grocery store Wednesday afternoon. We started to get in a short checkout line, but then realized they were trying to close it so the young lady could go on break so we went to another one. She called me back, and said she'd take care of us first. I tried to buy her a snack or drink to show our appreciation, but she wouldn't accept it.