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Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! In fact, there's a whole website devoted to exposing the truth behind the myth, aptly named Not Always Right.

Some customers, because they are people like any others, make mistakes. They might have had a bad day, feel overly emotional and take it out on the nearest person, who just happens to be their waiter. Some people are just unrealistic in their demands, and expect the impossible. And of course, there will be a few customers out there that are just idiots, plain and simple.

The guys from Not Always Right have compiled a list of stories from times when customers got it very wrong indeed, with hilarious results! Scroll down below to check them out, and don’t forget to vote for your favorite!

More info: Not Always Right

#2

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blugeagua
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh my god! A girl in engineering! Wow! It's almost as if girls and women are actual human beings and can do things like boys and men can! Oh my what a f*****g concept!

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Nadine Ducca
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm glad the caller got genuinely laughed at. Some people just deserve that as a response to their stupidity.

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#9

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Lara B.
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This really concerns me. Is there no such thing as explanation about these things given my gynaecologists, who prescribe it?!

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#11

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Insecure people are everywhere. They like to be intolerant, too.

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SoLàlà
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Actually, not all mammals have nipples. For example, male horses don't.

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#17

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Disabled people do not need pity, and usually even not help, but respect.

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Parents imposing sexist sterotypes on their own children are the worst.

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#24

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If some people would get a slap on the left cheeck for everything stupid they say, and a slap on the right for every time they behave as an a*****e, you would not know which cheeck was more bruised.

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#25

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Sarah Figini
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I worked as a glass collector in a bar when I was 14. A man actually bit my a*s once when i was clearing his table, then his wife had the audacity to shout at me and blame me for 'encouraging him' because I was wearing tight pants.

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Kristin Connon
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's sad to say that every woman has at least one story similar to this, and most, if not all, men. Sexism just sucks. Period.

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Me: "Although the damagte is probably inferiour to that in your head."

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Ehren Thomsen
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Kudos to the customer for not only realizing his error, but also understanding the OP comeback!

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Tiny Dynamine
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The amount of stereotypes someone uses is inversely proportional to their level of education.

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Bunnies4Zwin
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I get annoyed at people who don't ever tell off their children. Even if they are punching your legs nonstop. (happend to me)

Heather Buchman
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Snot nosed uncontrolled children with parents who egg them on or ignore them = criminals and Jack assess of the future.. it's the cogs in the wheels that keep our judicial system so busy.

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Erin Sheppard
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I would have sued the woman. Screw her for thinking she can treat ANYONE that way and allowing her child to be an entitled BRAT!

Morgan Brock
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My patience would have crossed the limit, and I would have given that lady a piece of my mind. Losing the job would have been totally worth it. Children like that are a HUGE part of what is actually wrong with this world.

Gabi Horvath
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

So they had plenty of things in the cart but they somehow even managed to pay for them and leave the store before security got there. Must be a very slow security.

I Love My Dog
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The security guard there must be like the security guard at my local supermarket Tesco. He's HUGELY overweight by at least 150 pounds in his late 50s and you can hear him breathing from at least 10 feet away. And he's the only security guy working there. My granny could outrun him

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Sarah
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is so infuriating! I witnessed something similar. But the situation was solved in some apropriate manner. :D A kid was bumping a shopping cart repeatedly against my feet, so I asked the mother politely to stop the kid doing this. She replied "I will not, because I educate my child anti-authoritarian. He should know for himself what is right and what not." And the kid continued to bump the cart. Then a Punk steped in and emptied a whole bottle of ketchup over the mother and said "I was also educated anti-autoritarian." I just couldn't stop laughing. xD

Hawk
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That kid and parents are totals a******s! I’d wait till they come back or look at the security tapes to have the security go get them

Blue Cicada
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I look at the camera and say the time out loud. When the nasty customer asks what I'm doing, I explain that I'm noting the time, because it's easier to find the right spot on the security tape if I know the time. I do this in the classroom, too (though I rarely need to involve administrators in a classroom behavior issue).

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Debbie
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

too slow security! this was assault, physical and verbal, and she should have been sued

Usernameofgag
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Sometimes I think we need license to have a kid. It is a big responsibility after all.

Nikki Angulo
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Shoulda have refused service and called security tellling them come STAT!

anotherboredpanda
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If that Woman thinks cashiers are Beneath her, she should start Farming. Sure the companies and Stores are paid for their Work but i am sure there were people involved to make them available for her.

Beth
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

She'll be the first to wonder what happened when her spawn ends up in jail.

Pragya Fating
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

And here we see a nice example of from where did jk. Rowling got her inspiration for Dudley.

Christine K
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I was working in a retail store when I was around 19 - the daughter (about 5) of the retail's boss just spit on me. During the first attempt I just walked further away as I wasn't brave enough to say anything. She came closer and continued to spat - at this point I felt really insulted and I just looked over at my boss who just gave me a look and then did nothing. In the end, it was the maid that pulled the kid away. Years later I still regret not being brave enough at that time to defend myself.

RaroaRaroa
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If they couldn't refuse to serve the customer, the least they could have done was scan through those items as slowly as possible and overload all the bags so they hopefully broke just as they got to the car.

MissAnthrop
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I work with children and parents almost every day (i work in a day-care center with school aged children) and i hate this really much. I'm a very understanding person and doesn't judge too earliy if a child is troubling his parents but this one makes me angry. Children are like little princes and princesses because they are gonna teach to next genereation when dthey are older and if you cant loom after them probably, they will have really trouble when they're older and it is our job to try make it right.

Henry Cheves
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'd have slammed it right at the mother's face and gotten fired. I don't think in situations like that, I just act. I don't take bullshit.

Eyeball
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I would have a hard time not throwing it at the lady's face and laughing...

Shana
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

How tempting it would be to throw that can back... Hope karma hits that awful woman in her face.

Lauren Baker
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That is HORRIBLE!!! I can't imagine if my parents were okay with that. What has this world come to?

Zori the degu
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

As I already commented for another worst client story, natural selection no longer works for our kind. Idiots and people who behave the same way like this woman simply wouldn't survive and wouldn't be accepted if they lived 30 000 years ago. However, nowadays such people are in fact the most successful. Honestly, that's why I hate human kind: how could one possibly stand to communicate with the heirs of the idiots(that had a chance to flourish after the agricultural revolution), these mother nature's mistakes?

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Joseph Kuhlman
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That mom is suck a jerk, she deserved to get her money back, return all items to the store, and go to jail.

Foxyloxylou
Community Member
5 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

hello, 911? i have an entitled woman and her brat kid who just assaulted someone

Karrie Moran
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh hell no. I would've made sure she stuck around and I would've filed an assault charge with the police

Celental Midnight
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wtf? What a brat! I am glad you ok. I hope the kid's ice cream scoop falls off the cone, a bird poops of the woman's fancy bag, and the guy steps on a lego in his bare feet!

Shaz Zed
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

wow they needed their kid taken from them and long term counselling.

Long Joan Silver
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is a problem these days. There are some parents out there, who just don't discipline their kids. Teach your kids respect, and to behave well in public.

Charlarina
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I was hoping for some sort of happy ending to this story but this is just plain awful. Some people shouldn't be allowed to have children.

Dian R Fadhilla
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

what kind of mentality do this parents have?? their children is uncontrolled in public and calling it cute???!!!

Elizabeth Molloy
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I would have called security straight away and had them escorted out of the store.

Sharon Lucas
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They should have been detained for the police and an assault charge.

BoopityBooptiyBooper
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Woulda threw hands. At that point, I wouldn't have cared if I lost my job.

Derpicorn
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Why would you raise your kid that way?! You can’t just.. geez I’m so angry I can’t even think 😡

Miss MonMon
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Those parents are useless pricks, breeding more useless pricks.

Susanna Vesna
Community Member
6 years ago

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F*****g a******s! Hope their a*****e kid gets bullied in school!

WolfTitan Model 1
Community Member
6 years ago

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I'd strait up deat that childs a*s then and there. will I go to jail? yes.will it be worth it? if it puts it in a comma, yes!

Angela Springer
Community Member
6 years ago

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How is a small child lifting a large can of broth and throwing it hard enough to cause injury?

Katnip WickerBasket
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Well it probally didn't throw it that hard, but any piece of metal to the face hurts :(

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Lynn Donovan
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Useless trivia: in France we use first names instead of NATO phonetic alphabet. B as in Brigitte, D as in David...

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Kjorn
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

i was ok with that statemen until i read the last sentence

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Daniel (ShadowDrakken)
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

And this is why I never use those b******t terms at coffee shops. I either say Small/Med/Large, or I specify the size in ounces if they happen to have it listed. That way The size name is always accurate.

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Me: "Just slowly start feeding the bills into the card reader slot when I say 'no'."

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#58

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Mont
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's always entertaining when cartoon characters visit your place of employment.

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Jessica Stohr
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Reminds me of my lost baby blanket that they threw out immediately upon finding :(

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Nadine Ducca
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wow. Sounds like the sandwich wasn't for her but she felt the need to spew out how vegetarian she was anyways...¿?

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Potato
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I am not sure how the age limit change will help though. People older than 21 can get angry as well.

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#66

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Vicky Zar
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In Germany we use the 24h system. We do not have am and pm For children the latter is easier, I think

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paulo marreco
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, come back later. Like, about 50 years later; maybe then you'll find all the holograms you want.

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Kjorn
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

computer got too much user frendly. that's raise generation of ignorant

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#74

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Susanna Vesna
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I dont get people who spend 100s of dollars and then get so f*****g cheap over some 5$! Keep the coupon and try to use it next Saturday!

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Beth
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Count yourself lucky. I used to deal with an elderly woman with Alzheimers who would come into reception, tell us about her appt, wait, pay, request a receipt etc.... all for in an organisation she had nothing to do with. We'd just do what she asked, make her a cup of tea while she was waiting, call her son and quietly refund him the $ she's paid. She was always very sweet, just confused.

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Nadine Ducca
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Something similar happened to me, but the other way around. We went to a supermarket to get something twenty minutes before closing time and were told that they had already closed the registers... Not cool. It's not like we showed up one minute before closing.

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Miriam Brose
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Um... I think that's how it works when you compliment a baby. Or did the other costumer expect an answer from your daughter?

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Daniel Losinger
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

True story: I used to work with a Graphic Artist who could only work with the mouse turned backwards.

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Mel
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Having worked in retail, I can attest that this is what some people truly say and do.

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Sarah Figini
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

my mum would have dragged me out of there (after paying) and scolded me so hard. Prob would have gotten a little leg slap and it would have been well deserved too

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Miriam Brose
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Maybe you should hold a picture of a cow in your store for showing such people... Sadly most people REALLY do not know what a cow looks like. Some people in germany do believe they are purple because of our Milka ads...

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Nadine Ducca
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

lol "that's just sick" like people have some weird sliced cheese fetish. lol

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Zenozenobee
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

So... Mr is upset because you are more concerned for his daugther safety tha he is. Interesting.

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