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Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! In fact, there's a whole website devoted to exposing the truth behind the myth, aptly named Not Always Right.

Some customers, because they are people like any others, make mistakes. They might have had a bad day, feel overly emotional and take it out on the nearest person, who just happens to be their waiter. Some people are just unrealistic in their demands, and expect the impossible. And of course, there will be a few customers out there that are just idiots, plain and simple.

The guys from Not Always Right have compiled a list of stories from times when customers got it very wrong indeed, with hilarious results! Scroll down below to check them out, and don’t forget to vote for your favorite!

More info: Not Always Right

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blugeagua
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh my god! A girl in engineering! Wow! It's almost as if girls and women are actual human beings and can do things like boys and men can! Oh my what a f*****g concept!

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Nadine Ducca
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm glad the caller got genuinely laughed at. Some people just deserve that as a response to their stupidity.

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Lara B.
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This really concerns me. Is there no such thing as explanation about these things given my gynaecologists, who prescribe it?!

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Satiesfied customers are good customers! Next time, just charge $9.54

Bored Fox
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In some restaurants there are other differences than just cheese with a regular hamburger and the cheeseburger so that could explain why someone wants the cheeseburger without cheese. But if the only difference is the slice of cheese then this would be a stupid customer.

HyperBlender
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

i used to work at seafood as a waiter and this exact thing happened to me. Me - How may i help you? Customer - Gimme a lobster roll without lobster." I'm like WTF

MEB
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The same exact thing happened to me when I worked at McDonald's some 30 years ago! #mindblown

roobear
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had a friend that would order a plain big mac, no sauce no cheese no salad, completely plain. I never understood why

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Kiss Army
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've done this before at McD's but only because a double cheeseburger is CHEAPER than a double hamburger! Sometimes they try to charge me the higher price so, I have to explain it to them...

Manyin Tom
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm not sure about your country but a doubleCheese burger Should be cheaper than doubleburger, doublecheese as it suggested is 2 piece of cheese, the latter has 2 piece of meat patties , they're different.

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Misterscooter
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I ordered a chicken sandwich once at McDonald's. Somehow, they entered, "No Chicken." Didn't notice until I got home. And yet, they still charged me the $6, or whatever it was. Not sure why this is even possible. Then they hassled me the next day when I came in for my refund because I didn't drive the 10 miles back the night before when it happened. Had the receipt and everything.

Phillip Moderow
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Could it be that he was reliving that scene from EASY RIDER where the waitress wouldn't let the biker order a side of toast ? So he orders a sandwich and tells her to hold everything on it just to get the toast ! I'll betcha.

Einer wieKeiner
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The only reason I could think of, besides a stupid customer being stupid, is that I know some people who customize their food to ensure it's being made to order. A friend of mine does that and I know for a fact he isn't stupid :)

Wendy Melkert
Community Member
5 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had this happen at McDonald. my colleague literally just took a hamburger he just made and wrapped, unwrapped it, rewrapped it in a cheese burger wrap stuck the special order sticker on it and handed it to me. we both struggled to keep our faces blank until the guy left then stood there laughing. the polite smile was a LOT easier after that customer!

Allana Rose
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, dumb rude people like this should be charged extra just for putting up with them!

Carmen Devore-Blakestad
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Now, if this was me ordering, and you told me I could save a buck, I'd damn well do it! I have no problem admitting I'm a dork in public. I do it ALL the time!

Eyeball
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

OMG... too bad you couldn't charge him another dollar for stupidity.

Laura Pantazis
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When I was at McDonalds, they were having a sale on cheeseburgers but not on hamburgers. I asked the cashier if I could have the hamburger at the cheeseburger price. She told me that only cheeseburgers were on sale. At that point I ordered a cheeseburger without cheese, haha. Another time, a restaurant was having a sale on macaroni and cheese. I asked if they charged for substitutions of sauce. When they said no, I asked for the Mac and Cheese sale without the cheese and with marinara sauce instead. It worked!

Sue Donim
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

today we have a special ... cheesburger with cheese will be a dollar less but it will be labled as a hamburger .

Marnee DeRider
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's a really old joke. I like reading real stories better. Downvoted.

Phillip Moderow
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Could it he that he's reliving that scene from EASY RIDER where a hippy orders a sandwich without everything just to get toast ? I'll betcha that's what it is.

Dana Hill
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I wanna know what he *thought* the difference was between a hamburger and a cheeseburger...

Martina Třešková
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm wondering, how does he think cheeseburger is different from hamburger, then?

Lydia Curio
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

so he understands he is paying more....so not stupid. but odd OCD.

TheMsLollidella
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I actually said this once as a kid lol for some reason I would take out the burger and throw it away. So once I asked if I can have a hamburger without the burger and add extra cheese lol

SexyEggPlant
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wouldn't have argued but just entered it in as cheeseburger with no cheese...and then explained xP

Justyna Blus
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The customer doesn't have to know the ingredients to all sandwiches, so the cashier should've explained the difference. If someone is stupid here it is the cashier...

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Hans
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Insecure people are everywhere. They like to be intolerant, too.

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SoLàlà
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Actually, not all mammals have nipples. For example, male horses don't.

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#17

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Disabled people do not need pity, and usually even not help, but respect.

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Parents imposing sexist sterotypes on their own children are the worst.

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If some people would get a slap on the left cheeck for everything stupid they say, and a slap on the right for every time they behave as an a*****e, you would not know which cheeck was more bruised.

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#25

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Sarah Figini
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I worked as a glass collector in a bar when I was 14. A man actually bit my a*s once when i was clearing his table, then his wife had the audacity to shout at me and blame me for 'encouraging him' because I was wearing tight pants.

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Kristin Connon
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's sad to say that every woman has at least one story similar to this, and most, if not all, men. Sexism just sucks. Period.

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Me: "Although the damagte is probably inferiour to that in your head."

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Ehren Thomsen
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Kudos to the customer for not only realizing his error, but also understanding the OP comeback!

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Tiny Dynamine
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The amount of stereotypes someone uses is inversely proportional to their level of education.

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Bunnies4Zwin
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I get annoyed at people who don't ever tell off their children. Even if they are punching your legs nonstop. (happend to me)

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Lynn Donovan
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Useless trivia: in France we use first names instead of NATO phonetic alphabet. B as in Brigitte, D as in David...

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Kjorn
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

i was ok with that statemen until i read the last sentence

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Daniel (ShadowDrakken)
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

And this is why I never use those b******t terms at coffee shops. I either say Small/Med/Large, or I specify the size in ounces if they happen to have it listed. That way The size name is always accurate.

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Hans
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Me: "Just slowly start feeding the bills into the card reader slot when I say 'no'."

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#58

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Mont
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's always entertaining when cartoon characters visit your place of employment.

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Jessica Stohr
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Reminds me of my lost baby blanket that they threw out immediately upon finding :(

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Nadine Ducca
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wow. Sounds like the sandwich wasn't for her but she felt the need to spew out how vegetarian she was anyways...¿?

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Potato
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I am not sure how the age limit change will help though. People older than 21 can get angry as well.

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#66

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Vicky Zar
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In Germany we use the 24h system. We do not have am and pm For children the latter is easier, I think

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paulo marreco
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, come back later. Like, about 50 years later; maybe then you'll find all the holograms you want.

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Kjorn
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

computer got too much user frendly. that's raise generation of ignorant

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Susanna Vesna
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I dont get people who spend 100s of dollars and then get so f*****g cheap over some 5$! Keep the coupon and try to use it next Saturday!

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Beth
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Count yourself lucky. I used to deal with an elderly woman with Alzheimers who would come into reception, tell us about her appt, wait, pay, request a receipt etc.... all for in an organisation she had nothing to do with. We'd just do what she asked, make her a cup of tea while she was waiting, call her son and quietly refund him the $ she's paid. She was always very sweet, just confused.

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Nadine Ducca
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Something similar happened to me, but the other way around. We went to a supermarket to get something twenty minutes before closing time and were told that they had already closed the registers... Not cool. It's not like we showed up one minute before closing.

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Miriam Brose
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Um... I think that's how it works when you compliment a baby. Or did the other costumer expect an answer from your daughter?

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Daniel Losinger
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

True story: I used to work with a Graphic Artist who could only work with the mouse turned backwards.

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#89

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Mel
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Having worked in retail, I can attest that this is what some people truly say and do.

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Sarah Figini
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

my mum would have dragged me out of there (after paying) and scolded me so hard. Prob would have gotten a little leg slap and it would have been well deserved too

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Miriam Brose
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Maybe you should hold a picture of a cow in your store for showing such people... Sadly most people REALLY do not know what a cow looks like. Some people in germany do believe they are purple because of our Milka ads...

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Nadine Ducca
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

lol "that's just sick" like people have some weird sliced cheese fetish. lol

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Zenozenobee
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

So... Mr is upset because you are more concerned for his daugther safety tha he is. Interesting.

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